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Address

979 Lane Ave, South
Jacksonville, FL 32205

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

904-701-7250

904-701-7250

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

904-701-7250

904-701-7250

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 34/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 34/mo $68
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 44/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 44/mo $88
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    10'x10'
    Online only price
    $ 66/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 66/mo $132
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 88/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 88/mo $176
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Normandy Storage Units Near I-10, I-295

Sitting just east from the intersection of Interstate 10 and Interstate 295, this Normandy Public Storage provides a wide variety of self storage rentals for customers on the west side of Jacksonville.
When baseball season is over for a family in Edgewood, instead of letting bats, helmets, bags and balls pile up in the garage, grab a 5x10 storage unit as a convenient storage solution to keep everything organized and out of the way until opening day comes back around.
Redoing a master bedroom in a Murray Hill home? A 10x15 storage unit offers enough room for a king-size mattress, the bedframe, a dresser and boxes of old clothes from the closet.
For even more storage space, check out a 10x30 storage unit, which can easily fit everything from the living room, kitchen, dining room and multiple bedrooms, plus the patio furniture and boxes from the garage.
Drive-up, outdoor storage units come in a range of sizes, perfect to fit nearly any haul. The property manager lives on site and the rental office sells moving supplies for added convenience.
As the largest city in the lower 48 states based on area, Jacksonville is home to families that have lived here for generations, newcomers, thriving businesses and, with a billion-dollar tourism industry each year, is a popular destination for travelers and vacationers too.
With all those folks in one place, it's no secret that finding extra space isn't always easy. When searching for self storage space on the west side of Jacksonville, let this Normandy Public Storage answer the call with cheap storage units every day of the week.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 428)

January 29, 2024
Google Public Storage Ernest Blocker
November 5, 2023
Google Public Storage Cool Stuff Vintage (Coolstuffgang)
October 24, 2023
Google Public Storage Cheryl Fravala
Polite, knowledgable, friendly and thorough.
September 1, 2023
Google Public Storage Ertha Kirksey
August 28, 2023
Google Public Storage Leller Patterson
Absolutely poor services everytime I try to enter gate tells me to see manager
August 9, 2023
Google Public Storage Rocky English
Very knowledgeable and highly helpful in an hour of need.
March 18, 2023
Google Public Storage Yvette Williams
Tiffany has great customer service skills very pleasant and polite and is a awesome person that you Tiffany for your support
March 16, 2023
Google Public Storage David Kelly (DK)
The woman who was working during my visit ( i wish I remembered her name) was the sweetest and most helpful person ever! She was pulling double duty, doing desk work for 2 locations. The girl at the other location we visited was on vacation. But our CSR was very positive, had great cust. service skills, and was very helpful (even as she was a bit exhausted from her loaded 4 day work week. Props to her, and she deserves a raise with a bonus!!
March 6, 2023
Google Public Storage vafinest1099
Easy access, good location
January 6, 2023
Google Public Storage Tinika Anderson
Always friendly, professional and quality associates available.
December 26, 2022
Google Public Storage Lynn Holder
Kim was incredibly kind and considerate. She helped my family with our move and couldn’t have been more helpful. Very grateful for Kim!
December 3, 2022
Google Public Storage Jaquez Butler
Very nice and clean place ! Tiffany at the front desk was every helpful and very respectful and nice , very much recommend!
December 1, 2022
Google Public Storage Suburban Goat
Tiffany help us get the storage set up and was a big help
December 1, 2022
Google Public Storage Ash Sampson
Tiffany is the most helpfulness person ever after almost been there for almost 2 years they help me so much
November 26, 2022
Google Public Storage Marco Hansell-Dickens
Tiffany greeted me as I entered and she made me feel like family the entire time I was there. She assisted me in accessing the app and showed me how to use it properly. I'm not good with the now technology but Tiffany showed me how to do it myself making me feel like a pro. I left with all smiles thanks to Tiffany's going above and beyond to make my experience pleasant.
November 18, 2022
Google Public Storage Ifelawx O
Miss Tiffany was very helpful from start to finish. Good customer service. Thanks
November 9, 2022
Google Public Storage El Rey
Tiffany deserves a raise. Full marks
November 8, 2022
Google Public Storage Fred Horace
November 7, 2022
Google Public Storage Bayamon 35
I had my things in the lane avenue public storage in Jacksonville less than a month, not only did they charge me for an extra month 3 weeks in but I've been killing roaches all day. I've never had roaches in my life but thanks to public storage I'm having to fumigate my new house.
November 2, 2022
Google Public Storage Veronica Rogers
Hello I’m writing this on behalf of mr Robert ms joann and ms Tiffany are very hopeful and polite and they both have wonderful personality
November 2, 2022
Google Public Storage Lisa Campbell
I had a wonderful experience from checking in to checking out with Tiffany. She was very polite and helpful. She was able to quickly assist me and answer all my questions.
October 25, 2022
Google Public Storage Angie's DIY's & Messages Santana
It would be nice if they post a sign on the door if they're not in the office. I reserved a unit and was going in to pay, but no one was there to take payment and get a contract established. We waited in the car for over 20 minutes, but we did spend the time searching for another facility. We ended up going with Life Storage here in Jacksonville. Click on my profile to see the 5-star review I left before this one.
October 24, 2022
Google Public Storage Queen Lucy
October 19, 2022
Google Public Storage Jomo Jones
Thanks to Tiffany at public storage for your great help and professionalism
October 11, 2022
Google Public Storage Liddell Mcgrier
Great prices & Great service
October 7, 2022
Google Public Storage danielle price
October 2, 2022
Google Public Storage DAVID A. WATSON
Great experience
September 26, 2022
Google Public Storage Rev Charles D Cunningham
Where should I begin! Kim is the greatest. Very patient with me and explained everything in detail. Would give her a million stars if I could.
September 19, 2022
Google Public Storage Marvanette Lewis
Kim was the greatest. Took her time to explain everything and helped me a bunch. She made everything less stressful. Come see Kim if you need a space.
September 18, 2022
Google Public Storage Barbara Brown
Great storage facility.
September 7, 2022
Google Public Storage Derrick Anderson
Awesome
September 2, 2022
Google Public Storage Earl Clayton
Excellent service and assistance from Tiffany
September 2, 2022
Google Public Storage Rashard Oliphant
The service is fine and I have no complaints Tiffany answer all questions I have
August 31, 2022
Google Public Storage Brittney McCray
The front office lady Kim was great. She was super friendly. She was very patient with me. Amazing customer service skills. 👏 she help me figure the correct size unit. I don't like moving 1 bit. She made this a breeze. The unit was clean and convenient to drive up.
August 28, 2022
Google Public Storage samatha thompson
Kim was awesome! It took me some time to get things together but she was so patient with me. Would highly recommend coming to see Kim if you want treated greatly and to rent a storage space. A++++ service.
August 28, 2022
Google Public Storage Dawn Carroll
Kim was very helpful to get me into a unit. Very professional, pleasant & patient, she took the time to walk me thru the PS app. I appreciate Kim taking the time to show me the app. I enjoyed my time doing my rental unit.
August 12, 2022
Google Public Storage Jimmie butler
Very friendly and helpful
August 12, 2022
Google Public Storage Cookie Turner
Tiffany helped me with my payment today and with getting a fee waived she was very nice and tentative to my needs God bless you
August 10, 2022
Google Public Storage Alexander Peterson
Tiffany is amazing and has been so helpful during the time I was a customer. She deserves a raise and two promotions!
August 5, 2022
Google Public Storage Sarah Fullerwatson
Tiffany is very helpful and helped me make a payment even at another location thank you
August 4, 2022
Google Public Storage Hozeah Hill
July 14, 2022
Google Public Storage Gary Hill
July 14, 2022
Google Public Storage Jacob Cross
Tiffany was great help! I accidentally reserved the unit at the wrong location. She fixed it right away and was very friendly! She was also professional and courteous through the whole process.
July 7, 2022
Google Public Storage xavier durden
Great job very good employees I’m so happy that I chose this unit
July 7, 2022
Google Public Storage Delacia White
Very friendly and polite.....
July 1, 2022
Google Public Storage Shatamara Smith
Having a storage almost 3 years and i can say tiffany was always good help thank you public storage
July 1, 2022
Google Public Storage nave garcon
Excellent customer service and very friendly
June 22, 2022
Google Public Storage Trish Parramore
The lady I deal with is sweet as pie I don't remember her name bit will find out. She's usually walking the lot. They should really get a golf cart, it gets really hot walking that pavement.Nothing but good things to say about staff.
June 11, 2022
Google Public Storage lucille stephens
Tiffany helped me get a storage yesterday she was nice she walked me through everything and she is really friendly and helpful a real people person thank you
June 8, 2022
Google Public Storage Cash Jennings
June 2, 2022
Google Public Storage Samuel Crawford
THE YOUNG LADY TIFFANY IS GREAT AT WHAT SHE DOES PERFECT 10++++
June 1, 2022
Google Public Storage GlitzN Glam wardrobe
June 1, 2022
Google Public Storage Stephanie Randolph
Ms Tiffany helped me out so much ….she explains everything to you not just throw u paper work like some people and send u on ur way….she has a wonderful personality…I’m glad I stopped in
May 16, 2022
Google Public Storage Maurice Inman
Kim was outstanding. Helped me get into the right space. Great personality and loved her sense of humor. Definitely put a smile on my face after a stressful day.
May 13, 2022
Google Public Storage Randy Johnson
Tiffany is always helpful when I come in to make a payment
May 10, 2022
Google Public Storage Jaikeim Ellison
Tiffany was helpful and helped me rent a space for another location
May 5, 2022
Google Public Storage Corey Goodwine
Tiffeny was very nice. She is always helpful and caring. I will refer everyone to this location. Please see Tiffeny 😃
May 5, 2022
Google Public Storage Mike Grant
She's great tiffany
May 4, 2022
Google Public Storage Susie Moore
Tiffany is such a wonderful spirit love her
April 25, 2022
Google Public Storage Welcome2 Pinkmarz
April 12, 2022
Google Public Storage P. Luck
April 10, 2022
Google Public Storage Patrick Miller Jr
April 8, 2022
Google Public Storage Joshua Jones
She was very nice and polite her name is Tiffany she did a great job great customer service that's.
April 5, 2022
Google Public Storage Judy Woolbright
Tiffany was very helpful when I left her I was very satisfied keep more people like Tiffany thank you ms woolbright
April 2, 2022
Google Public Storage Nicole Foye
Tiffany was awesome and very helpful. I am truly grateful for her
April 1, 2022
Google Public Storage Sidney Raspberry
I needed a space in public storage. I went to the office and made a young lady named Tiffany she told me that space and Storage and came back in the office and everything went smooth. She did a wonderful job and I appreciate her hospitality.
March 22, 2022
Google Public Storage Steven Mcbride
Great service from this location
March 16, 2022
Google Public Storage Jerry Anderson jr
Amazing service great work with
March 10, 2022
Google Public Storage Jason Lozada
Tiffany was very helpful thank you
March 10, 2022
Google Public Storage Tiffany Radford
March 10, 2022
Google Public Storage Byron Robinson
February 21, 2022
Google Public Storage Stacey Holman
Great and amazing Customer service!
February 21, 2022
Google Public Storage Sandra Walker
Kim was very helpful I gave him into the right space and having me take my household with merchandise thank you
February 20, 2022
Google Public Storage Lori
Kim was a great help with my lock. Great personality and very friendly!
February 16, 2022
Google Public Storage Make Memories
February 14, 2022
Google Public Storage Corey Metzger (Corey Dogg)
Except customer service
February 7, 2022
Google Public Storage Joneva Peterson
The service was fast friendly and Ms Kim is Amazing
February 7, 2022
Google Public Storage Nathan Bennett
Ms. Kim is amazing she is very friendly and good at her job!!!
February 3, 2022
Google Public Storage Robert Harden
Hey y'all Tiffany is a great person evry time I come in she always have great spirit and beautiful smile and always takes Good care of me y'all Alto give her a riase.
January 19, 2022
Google Public Storage Michael Rieves
Kim was awesome. She helped me every step of the way. Would definitely recommend you come see her.
January 19, 2022
Google Public Storage Tommy Brannon
Kim was great
January 16, 2022
Google Public Storage cynthia wise
Freindly
January 14, 2022
Google Public Storage Morris Mack
January 7, 2022
Google Public Storage Stacie Drake
Tiffany was very helpful and professional.
January 7, 2022
Google Public Storage Charlotte Curtis
I called and spoke with a young lady named Tiffany to thank her for returning my call regarding my unit. She then asked if there was anything else that she could assist me with and I explained to her my situation and to my surprise she acted on it and called me back immediately with results that I must say that I was very pleased 😄🙏🏾💞... She's so amazing and made me very happy. Thanks Tiffany and Public Storage for hiring such a caring employee... ❤️❤️
January 4, 2022
Public Storage Hina Buendia
Hello My name is Hina Buendia Is it possible for to transfer my stuff to lane avenue storage , I wanted a smaller by 5’5! Move closer to me.
December 26, 2021
Google Public Storage Sean Lee
Kim WAS THE BOMB 😎👍🏾
December 11, 2021
Google Public Storage Tonya Waters (Donya)
Tiffany was awesome and helped me with everything I can not ask for better help than what she gave today with helping me with my very first storage awesome service she is sweet and worked fast
December 9, 2021
Google Public Storage Joe Johnson
Damn good service, from beginning to end. Tiffany was definitely a big help to me. Helped me with which size room I needed, locks and all. She's outstanding. Definitely know who to come to if I need a storage room again.
December 3, 2021
Google Public Storage Koel Reynolds
I just received the best customer service at the Public Storage on Lane Ave! Tiffany is kind and professional!
December 1, 2021
Google Public Storage Jarrett Lanier
Had a great experience here Tiffany was always great very helpful and would recommend her and this company
December 1, 2021
Google Public Storage Tanisha Joyce
Tiffany gave us the best service we ever had she even helped us after hours
November 21, 2021
Google Public Storage Jason Flint
Nice very helpful. Went over the monthly payments . Very satisfied.
November 13, 2021
Google Public Storage Shara Nicole
November 13, 2021
Google Public Storage Gina Kohn
November 13, 2021
Google Public Storage Catesha Gay
November 6, 2021
Google Public Storage Alphia Wright
Excellent service patient very understanding thank you Tiffany
November 4, 2021
Google Public Storage Alberto Medina
Good customer service and Tiffany is a wonderful
November 2, 2021
Google Public Storage Tabitha Holland
Kim was extremely nice and friendly. Explained in detail everything so I understand completely what my rates where and agreements. Had a great deal for what I was renting. Highly suggested
October 23, 2021
Google Public Storage Demetrea Lamar
Great service
October 9, 2021
Google Public Storage Bruce Mercer
Miss Tiffany showed me the unit and was so nice she even gave me some water .
October 6, 2021
Google Public Storage Christopher Joyce
Tiffany has excellent service in helping me with my payment great customer service..
October 4, 2021
Google Public Storage Lethallegend91
Ms. Christine was very helpful and understanding of my automatic payment being missed on the 1st
October 2, 2021
Google Public Storage William Dixon
Tiffany was great thank you
October 1, 2021
Google Public Storage Nathaniel Ford
I received excellent service from Tiffany I will continue to do business with you all
September 28, 2021
Google Public Storage T Stew45
Tiffany at U-Haul gave great service, it was truly appreciated
September 28, 2021
Google Public Storage Hugh A Pierce Sr. (Twin)
Just to let you know Miss Tiffany is so awesome and very good at her job an professional and willing too assisting me with hardship of my home burning to the ground ifi needed a manager to run a business for me she would be the one to grab
September 27, 2021
Google Public Storage Roneshia Murray
Tiffany was so sweet and professional. Very helpful and educated on everything from rentals to up sales as far a how to keep furniture nice and tidy.she is the best.
September 25, 2021
Google Public Storage Timothy Yawn
Tiffany was awesome excellent I am very satisfied.
September 24, 2021
Google Public Storage Anthony Works
Tiffany is a good help to your business she was helpful getting me a storage as well as guiding me through the app to get in an out the establishment..good people person an very helpful...beautiful smile as well...
September 24, 2021
Google Public Storage Andre Cannon
I recently Open A storage Here And I must say The serviceIs great The atmosphere is nice and clean And a very transparent When it comes to Questions that needs to be answered EspeciallyThe lady at the front desk Tiffany She's very engaging Also informative My overall experience there has been Very pleasant I plan on staying there For a long time
September 16, 2021
Google Public Storage Maji Maji
Christine was such a great help, quick fast and easy process
September 12, 2021
Google Public Storage Martino Mcleod
September 3, 2021
Google Public Storage Christopher Jones
Tiffany had excellent customer service and helped with showing the unit and she was very helpful
September 3, 2021
Google Public Storage adrian senior
I would like to give a special shoutout to Tiffany and Nikki, customer service was excellent!!
September 2, 2021
Google Public Storage Babatunde Ogunlaja
I really like the experience having this storage and I close it when I realize I don’t need no more Tiffany help to close my act it’s a nice to do a business with public storage
August 15, 2021
Google Public Storage Theresa Kelety
Gary (hopefully I have the name right!) Was the manager on duty last weekend (Aug 7-8). He made my experience 5 star with courtesy and professionalism! Clean facility that appears to be well run.
August 10, 2021
Google Public Storage Jerry Anderson
I have perfect service at Public StorageIs my reading here
August 7, 2021
Google Public Storage Braden Moon
Tammy was extremely helpful and attentive. I recommend public storage just for her attitude.
July 12, 2021
Google Public Storage joseph pope
Tammy made my time at Public Storage very pleasant. She was always positive and helpful. She took time to show me how to open the gate from my phone. I am old school and I have a love hate relationship with modern technology. I made multiple trips to my storage space without any problems. I would definitely consider using Public Storage again, should the need arise.
July 7, 2021
Google Public Storage Mary Dupree
Moved out
June 30, 2021
Google Public Storage Frankie Wiggins
Ms Tammy was good she help me with all my needs Thank you so much 😊
June 28, 2021
Google Public Storage Mary Trench
June 22, 2021
Google Public Storage Ryan Silvar
Tammy was the Best. Amazing service and full explanations for all info. I have gone to many other places but only wish to do business here. With the lowest rates and quickest / easiest set up. This was painless!
June 17, 2021
Google Public Storage Bowen Moss
Easy rental, good space. Tammy was super helpful!
June 12, 2021
Google Public Storage Darrel Dean
June 10, 2021
Google Public Storage Marvin Williams
June 10, 2021
Google Public Storage patrick law
Great rates
June 3, 2021
Google Public Storage Courtney Harris
Don't go here. They will increase your rental fee if you don't pay on time! And if you want to get all your things before moving out of here you'll have to pay your fee in order to come through the gates. I will not waste my time or money on another storage place again...
May 15, 2021
Google Public Storage Ian Humfleet
The manager Christine has been nothing short of amazing in helping me through the process of getting a unit. Amazing service. Highly recommend
May 8, 2021
Google Public Storage Amanda Wheeler
Excited customer service! Will always rent at this location for sure.
May 7, 2021
Google Public Storage Zachary Sullivan
5 big stars !!
April 29, 2021
Google Public Storage Sammie Battle
Big city rats! If you ask, they will provide you with the terminix kit but all it is is just a big box with no instructions. The rats you didn't like cereal. It is drive up but I wish they would have a climate control location. Not worth $150 a month
April 18, 2021
Google Public Storage Brad Slenk
Dale provided wonderful service explained everything in detail,and helped setting phone app up...5 star employee to say the least.
April 18, 2021
Google Public Storage Amanda Moore
Mr. Dale was awesome! Very thorough, kind, and professional. Great experience!
April 17, 2021
Google Public Storage Jennifer Knight-Hamilton
Excellent customer service, thorough and efficient from Dale. Thank you for this painless walk thru...
March 24, 2021
Google Public Storage dave tatro
March 23, 2021
Google Public Storage Dana Pyles
We use this storage unit. Very big, never had a problem there. Love the app to access the gate.
March 19, 2021
Google Public Storage Laura Ray
My unit has multiple leaks and infested with rats. With covid-19 it's been hard making our payments and they are NOT very helpful with that. I'm just going to have to let my unit go because most our belongings are ruin in our unit anyways.
March 6, 2021
Google Public Storage Lisa Mcarthur
Ms Rachel Helped me with my storage needs and even though they were temporary. I will definitely go back and see her. As she takes such good care of her Customers
February 12, 2021
Google Public Storage Michelle Pintler
Rachel gives great customer service I come to visit her every month to bill to pay on my out of state account. She is so helpful
February 6, 2021
Google Public Storage Mary Cox
Very helpful. Assisted me in getting the right unit for my needs. Excellent establishment
January 24, 2021
Google Public Storage Rebecca Newman
January 17, 2021
Google Public Storage Daniel Davis III
Rachel was very great with service... Excellent..... On Lane Ave.
January 13, 2021
Google Public Storage Mr Next
Cora was very personable and gave me excellent storage. Prices are good, look for the promos and use storage here.
January 5, 2021
Google Public Storage Elicia Waters
Dale is the sweetest & most helpful person ever. He’s the best. Very appreciative to run into him for my spur of the moment storage needs.
December 24, 2020
Google Public Storage Dante Chandler
Great service quick and fair the lady who had helped me was nice and professional
December 21, 2020
Google Public Storage Ben Brown
December 7, 2020
Google Public Storage Melvin Robinson
December 3, 2020
Google Public Storage Evelyn Senior
November 28, 2020
Google Public Storage Genevieve Wallace
November 21, 2020
Google Public Storage Larry Smith
Need it take out for dinner.
November 14, 2020
Google Public Storage Veronica Morton
It a pleasure renting a unit because the Lady that drives the Nissan is a dedicated worker...Works in rain that amazed me...thks again
November 11, 2020
Google Public Storage Young Money
The Manager Rachael has been so consistent with her service. Ive held storage for over a 1 and her attitude and service has never depreciated ..I recommend this public storage on a higly bases...
November 8, 2020
Google Public Storage Lacey Johnston
Rachel was very helpful when trying to find a unit. She was very polite, professional and made the rental process very easy
November 3, 2020
Google Public Storage Tab Parker
1 star is generous
October 31, 2020
Google Public Storage Martin McGrath
October 24, 2020
Google Public Storage Perrel Brisbane
October 14, 2020
Google Public Storage Yeana Reese
October 12, 2020
Google Public Storage Jodi Vason
Just rented a storage unit Rachel was GREAT!! She made is such a smooth process, I would definitely recommend!!!
September 27, 2020
Google Public Storage Cass Shootes
Rachel was very informative and fast with service...she even showed me around so I could compare storage sizes
September 11, 2020
Google Public Storage Stacie Wargo (Oddie)
The help i received was excellent even though i couldn't get the deal that was online
September 10, 2020
Google Public Storage William Cox
Easy contract, service, access. No problems here.
August 20, 2020
Google Public Storage Austin Cochrane
I was not able to put my recent review as 5 stars or edit it. So I am doing another review. Like I said before the place was great. Rachel really helped me with all my needs. Everything was professional and neat. Thank you.
August 19, 2020
Google Public Storage Christine Palmrose
Fast, friendly, convenient check in. Top-rated first month.
August 8, 2020
Google Public Storage Jonathan Deuel
I store my stuff here all the time it's a wonderful place the lady Rachel was very polite and sweet and showed me everything I needed wonderful place
August 8, 2020
Google Public Storage Edwin Alvarez
Great 👍
August 8, 2020
Google Public Storage Austin Cochrane
Rachel was very respectable and helpful. She took care of all my needs and was able to answer everything question to the best of her abilities. Property looked great. Would recommend to my friends and family. Thank you so much!!
July 3, 2020
Google Public Storage Eduardo Waite
Manager (Rachel) was very friendly and helpful.
June 30, 2020
Google Public Storage Carol Clement
Rachel assisted me in obtaining a unit. She was very professional and respectful. If you need storage you should stop by and see her. Thank you Rachel.
June 30, 2020
Google Public Storage Kynn Crosby
Rachel was awesome and provided excellent customer service!
June 20, 2020
Google Public Storage Tamara Sparks
June 2, 2020
Google Public Storage Robert Tucker
Ms. Rachel does excellent customer service
May 31, 2020
Google Public Storage Anthony Malinconico
Very good facility.. gated & clean .. management is friendly and knowledgeable..
May 4, 2020
Google Public Storage Glenda Naba
April 2, 2020
Google Public Storage Christian Goddard
Cora the Property manager is amazing she knows her stuff and Is very accommodating to your needs.
March 29, 2020
Google Public Storage Spiritual 333 LLC
Cora was proficient, very informative, and made my moving process swift! She gave me many options without being intrusive and made sure I was aware of my many options concerning space and finances. Shes definitely the one to talk to when coming to this particular location! Thankyou Cora!!!#NAMASTE
March 20, 2020
Google Public Storage Avian Smiley
I had a great experience the only thing that ruined it was Florida's heat but Ms.Cora brought the sunshine
March 19, 2020
Google Public Storage Sandra Walker
Laquanna and Cora was very helpful of getting me into a space
March 11, 2020
Google Public Storage andrew chin
March 11, 2020
Google Public Storage Mark Stokes
very good 👍 person like a mom the best service in town very very flexible with your a family environment
March 10, 2020
Google Public Storage Robert Thomas
Very good service Cathy did excellent work
March 8, 2020
Google Public Storage Patty Brown
Mrs. Cora was great, her customer service qualities are amazing she helped me out in every way possible. The facility was convenient and clean.
March 6, 2020
Google Public Storage michelle vigil
Staff wad very friendly. And corra. Wad helpful and when I had any issues they helped thank for your busness
March 4, 2020
Google Public Storage Drizell Johnson
I had a great experience getting my storage unit. Cora was very helpful and professional.
February 29, 2020
Google Public Storage Jeff Rogers
LaQuanna gave wonderful customer service, she smell nice, well dress, and very knowledgeable and helpful
February 22, 2020
Google Public Storage Deadly Viper
Cora was a great help when I showed up. She pointed me in the right direction that allowed me to make everything simple quick and easy. Couldn’t believe how simple it is. I thought I was gonna be there a lot longer than I was but, she really knew how to keep everything to the point. Really would recommend
February 22, 2020
Google Public Storage Khrisy T (Khrisy)
Fast, quick and easy !!! EDIT: Given false information resulting in lost or money
February 14, 2020
Google Public Storage Leslie Metcalf
February 11, 2020
Google Public Storage Alice Bryant
Cora is a very dedicated and caring manager. She is very nice and loving person.
February 8, 2020
Google Public Storage Carolyn McIntyre
I was very impressed with this storage facility. Cora, the woman who attended to me, left me with no questions and was very knowledgeable. I was also impressed with how clean the facility is also.
February 7, 2020
Google Public Storage Jaime M L'Heureux
Very kind and courteous Cora was great
February 7, 2020
Google Public Storage Mark-Anthony Viado
February 6, 2020
Google Public Storage Misty L
Walked into a very clean, pleasant environment. I was met by a woman named Cora, who was very polite, patient, and gave very informative information. When I finalize my details, I definitely will use this location.
January 31, 2020
Google Public Storage Anthony Kelly
Property manager is the most professional and courteous I have ever met
January 31, 2020
Google Public Storage Walter Guevarasolorzano
This place is awesome, Mrs. Cora was very informative.
January 29, 2020
Google Public Storage Faye Gallagher
Cora is very knowledgeable and friendly. Helped made my moving a little easier
January 28, 2020
Google Public Storage Brandon Hart
January 25, 2020
Google Public Storage Maurisha Williams
Cora was very pleasant and knowledgeable. Great experience.
January 18, 2020
Google Public Storage Travis Danese
January 17, 2020
Google Public Storage Michael Wade
Was excellent service
January 17, 2020
Google Public Storage Dana Haynes
Great and Friendly staff
January 17, 2020
Google Public Storage wendy goodman
At this location,This Manager Ms. Cora is Always Pleasant, Helpful ,& Very Nice.
January 17, 2020
Google Public Storage Chanel Irby
Friendly helpful staff.
January 14, 2020
Google Public Storage Carmen Mendez
Higher monthly fees than the regular storage companies.
January 13, 2020
Google Public Storage Josh Randolph
Sandra give great customer service . Thanks
January 9, 2020
Google Public Storage Clarence Long
The customer service at this facility is incredible. I was very impressed. Great job. Keep up the good work
January 4, 2020
Google Public Storage Dana Smith
Very courteous and professional
January 3, 2020
Google Public Storage Stanley Milam
Getting a unit was simple and fast, Autmn and Cora was a pleasure to work with.
January 2, 2020
Google Public Storage Riah4828
I received a storage unit and great customer service from Cora here today. Also met the new district manager. Thanks for all your help and insight.
January 1, 2020
Google Public Storage James Dramis
December 26, 2019
Google Public Storage Cassandra Miller
Excellent service
December 21, 2019
Google Public Storage Honor Nelson
I had a very good experience and very happy places very clean
December 20, 2019
Google Public Storage Derrick Mency Jr
I got just what i needed..and its workin at its best.
December 20, 2019
Google Public Storage Sharren Forehand
Cora was very polite and helpful in explaining the status of my storage and helping me to understand how late fees, etc., are assessed.
December 20, 2019
Google Public Storage Dorothy Monts
Cora was very nice and helpful.
December 20, 2019
Google Public Storage Frank Brashears
Cora is the best. I will recommend this place to family and friends. Thank you Public Storage
December 20, 2019
Google Public Storage Charles D Provost II
Cora is the beat thank you so much. Have a Merry Christmas
November 26, 2019
Google Public Storage abdul jihad
Been using this site for years. But I have been gone for a number of years. The management that was there years ago were no longer there. I expected a different treatment from prior management. But when I came back. Cora who was new to me and I to her treated me with the same cordiality as I was treated with before. Cora is a plus for the management at the Lane ave. site in Jacksonville, Fl. She is a great person . She will go far with this company I'm sure.
November 12, 2019
Google Public Storage Tiffany Baker
Not all storage places are nice but lanes Avenue is clean and the staff is always nice never rushing you ..keep up the good work first time meeting Cora she was very nice
November 7, 2019
Google Public Storage Yshida Hudson
Ms debrah was great & very helpful
November 7, 2019
Google Public Storage keawe kauanui
November 3, 2019
Google Public Storage Rebecca Parker
Good customer service
November 1, 2019
Google Public Storage Tonetta Neal
Very helpful and good prices here in Florida.
October 29, 2019
Google Public Storage Carea Deaton
Deborah was an awesome lady and so very helpful
October 22, 2019
Google Public Storage Nikki Todd
I never thought renting a storage unit would be an enjoyable experience, but Bonnie changed that immediately. Her knowledge and experience made the process quick and easy and her genuine and cheerful personality made us so happy we decided to rent through this store. We will recommend this store to everyone, mostly because of Bonnie. She is an incredible asset to your company!
October 12, 2019
Google Public Storage Stephanie Smith
Customer service is superb😊
October 11, 2019
Google Public Storage carol manning
Public Storage helps me out when ever I need them there always here
October 9, 2019
Google Public Storage Cray Way
Everytime I come to make a payment the office is always clean and Bonnie is always helpful
October 7, 2019
Google Public Storage Paris Henighan
I worked with Deborah. She was great! She made the process very easy. Storage layout is great and I'd recommend them to anyone.
September 27, 2019
Google Public Storage ShaRonda Marshall
Amber was excellent!!! She truly helped me and saved the day! I truly appreciate her and will be back and refer her!
September 24, 2019
Google Public Storage Marcus Hicks
Amber was very sufficient and professional
September 19, 2019
Google Public Storage Lisa Waters
Every time I come onto the property Bonnie is very polite and kind. I enjoy coming in just to see her smile and get treated with respect. Bonnie make public storage great.
September 16, 2019
Google Public Storage Leroy Givens
It was a great experience the young lady Bonnie was great help
September 9, 2019
Google Public Storage christopher bridges sr
If you could put a Ms.Bonnie at each location I would have a unit at each one .Ms.Bonnie truly knows what she's doing, and is willing to help you meet your needs.
September 7, 2019
Google Public Storage Sylvia Woodrum
Hated it there! Location was on Lane Ave near I-10 next to KFC. Daytime management was fine and friendly. The evening management liked to "teach you a lesson" about closing time by locking you in at 8:59 and leaves location several mins before that time without notice. Unprofessional & dangerous for an old 60 yr old gramma with her granddaughter! Had her worried and afraid! One time, my lock I bought from them was jammed and I was having trouble locking my unit back up...went to office and they had closed already. Got locked in 3 times...Moved from there.
September 6, 2019
Google Public Storage Randell tony Dukes
Mrs Debrah is the perfect person to help you with all of your storage needs...Excellent customer service
August 23, 2019
Google Public Storage Ishaq Hugger
Cara provided excellent customer service in helping me get a new storage unit
August 19, 2019
Google Public Storage mc aldridge
Ms Sara was very polite and helpful. She answered all our questions. Our unit is clean. The process was short. Ty
August 17, 2019
Google Public Storage Derrick Merriweather
Renting with them was ebreeze and Cara was very helpful, even though it was raining she took me on the tour of unit without any hesitation. She was exception and professional. Customer service makes or breaks a business and the crew at this Public Storage location definitely makes the difference.
August 17, 2019
Google Public Storage Darlene Jackson
Cara and the staff here were excellent!
August 6, 2019
Google Public Storage Rondy Watson
My experience with Bonnie was good she was very informative and willing to nake other offers of the products that storage has on hand to help with my stay at the unit .
August 6, 2019
Google Public Storage Tasha Marie
I am happy that I came to rent with bonnie I went to the wrong location at first and she made my move in easy. I love the spot she placed us and gave me the products to protect my goods.
August 3, 2019
Google Public Storage Carrie Contos
Deborah is absolutely wonderful! We have had a unit here for over a year and it is the best deal in town.
August 2, 2019
Google Public Storage Robert Bell
Mrs. Dee is awesome check Out Bobbiebell04
August 2, 2019
Google Public Storage Debbie Walford
The ladies at Public Storage are wonderful ..Erin is super..great service n great price
August 2, 2019
Google Public Storage Todd Dawson
Great service provided to me by ms Deborah
July 29, 2019
Google Public Storage Doodle Pearson
July 23, 2019
Google Public Storage Kim Possible
Customer service was excellent I came in just asking prices Bonnie provided information and her business card once I explained the price was just out my range. I left and by the time I made it up the road I decided to turn around because I want to be somewhere I know I will be treated with respect and that young lady is awesome. I rented and it’s a pleasure to have met her and doing business with public storage.
July 13, 2019
Google Public Storage Brandy Hearman
Sara was personable and professional. I was in and out. Thank you for your help
July 3, 2019
Google Public Storage Travis Rashad
Sara,Bonnie & Ms Tracy got me in and out in no time!! awesome staff! EXCELLENT SERVICE!!!
June 30, 2019
Google Public Storage RonnSwannsonJagzzFan Swannson
Bonnie had the answers to all my questions and didn’t need somebody’s help which is nice she seems like she knows her stuff the process was easy even though it was very hot outside. I
June 9, 2019
Google Public Storage Ralph Murray
Came into the office today after dealing with several different storage places. I tell you what Bonnie was very helpful and had answers with full knowledge for all of my questions. I am glad I stopped in this location. Bonnie your great.
June 9, 2019
Google Public Storage Curtis Coffey
Just had a phone call today with a young lady there and wow no way. Bad representation for the company. I will not take my hard earned money over there. The service was so bad I had to do this review in hopes that management sees it and reevaluate the talent they have on their roster.
May 31, 2019
Google Public Storage Brenda Monroe
Mrs Deborah was very helpful with assisting me with my storage I felt very much comfortable and assured with my property under her care thanks allot Mrs.Deborah
May 30, 2019
Google Public Storage sanyi rea
Very professional staff,helped me with all my inquiries and concerns,property is very clean. Very happy to chose this place
May 29, 2019
Google Public Storage Cindy Milam
Nice facility
May 17, 2019
Google Public Storage Rob Lippincott
Awesome place....very curtious and helpful
April 22, 2019
Google Public Storage Jean Pigg
I had an awesome experience here with my storage expert Deborah. She was completely knowledgeable about all aspects of my needs. I would definitely recommend this business to any one needing storage services.
April 21, 2019
Google Public Storage Tonya Jefferson
April 14, 2019
Google Public Storage Daffenee Joseph
This young lady by the Name of Latrease is very rude, ignorant, and most of disrespectful as far as customer service. She has a lack of communication makes me wonder does Public Storage corporate hire high school dropouts to get a job by for day by day. I've witness this young over quote me and another new customer moving in the Jacksonville area from Ohio on a contract and she literally took the customers money pocketed it in her purse as her personal expenses. I will be going back to Atlantic Storage where they treat all of their customers with loyalty and better service furthermore cleaner facility on every property with no hassle stay away from Public Storage.
April 9, 2019
Google Public Storage Gretchen Booth
April 7, 2019
Google Public Storage Taylor Smith
My experience was great I came in to add a space to my account and Bonnie was a great help. She didn’t mind showing me different units to help me get the size I needed she was very patient. I appreciate the Great Customer Service and will continue my service with Public Storage
April 4, 2019
Google Public Storage Jakira Lewis
April 3, 2019
Google Public Storage Grandtastic
Grandtastic service! Even after I decided to get rid of my storage unit they still showed appreciation for the time I did spend with them. Truly great experience with them. Prices are way better than their competitor
March 31, 2019
Google Public Storage Savannah Barber
LOVE LOVE LOVED THE CUSTOMER SURVICE. Quick easy &very friendly . It was my first time renting i was soo so stressed with everything,Went in today Bonnie had me in and out in no time with a unit a lock & everything i needed to know. Highly recommended
March 30, 2019
Google Public Storage Denny YTAY
The customer service from Tracy and Deborah has been second to none outstanding!!
March 24, 2019
Google Public Storage AJ CURRY
Security gate out front has broken or not working correctly so long that it's ridiculous.
March 20, 2019
Google Public Storage ZBene
Bonnie is GREAT!
March 9, 2019
Google Public Storage Bobby Jones
March 1, 2019
Google Public Storage sgtburkett
Deborah was awesome!!!
February 21, 2019
Google Public Storage Andrea Hamilton
Staff here is very helpful
February 14, 2019
Google Public Storage Jeffrey And Kimberly Wolf
Great Customer Service. Organized and efficient. Extremely happy.
February 7, 2019
Google Public Storage Purple Pearce
Deborah was a wonderful woman I would reccomend everyone tries to see her she cut us a great deal due to stress i had but still got us a wonderful area she was nice Thank you Deborah!!!
February 6, 2019
Google Public Storage DJ CRASH
Excellent customer service easy and reliable to do business!
January 30, 2019
Google Public Storage Audrianna Mcneil
Great location and great customer service. Public storage is the best
January 29, 2019
Google Public Storage Jazz Jackson
The people at this facility are very professional. Clean office clean property. I will use them again for my storage needs.
January 20, 2019
Google Public Storage ERIC CHANDLER
Excellent services
January 6, 2019
Google Public Storage U Tisby
December 30, 2018
Google Public Storage Glenda Barriner
I would like to thank Christina at lane ave Public Storage. she was very helpful with a situation i had with my Bill login on to my Account. She did what she said she would do and stayed persistent until the matter was resolved....Thank you very much Christina!!!
December 28, 2018
Google Public Storage Jose Martinez
Came to the facility to ask for a unit and didn’t need it today but was treated with respect and courtesy by manager. Will be back to rent near end of month.
December 15, 2018
Google Public Storage Gloria Rivers
November 26, 2018
Google Public Storage rachel dekle
Exceptional customer service, extremely helpful, Shameki and Deborah were made my moving experience so much easier!! Thank you so much ladies!!! They both went above and beyond to help me, this was by far the best storage facility I've used to date. Thank you Shameki and Deborah!! 🤩
November 15, 2018
Google Public Storage Ted Valerio
Debora is a great person to deal with my wife and I are very pleased with the service and friendliness. We would really recomend this location.
November 10, 2018
Google Public Storage sade curtis
My experience was awesome. Deborah went above and beyond to help me and my mother find our perfect space. We saved a ton and her sales weren't pushy at all. Scott fit right in on his first day and was very personable. I will definitely refer friends
November 4, 2018
Google Public Storage OldBuzzard
October 29, 2018
Google Public Storage SweettHealthSmoothies “sherry”
Mrs. Debroah was very helpful to me with a positive spirit.
October 5, 2018
Google Public Storage Jasmine Harris
Wish I could give more stars. They were very professional and helpful. Crystal and Deborah made renting a unit so easy, great job guys.
September 16, 2018
Google Public Storage Truck Taxi
Great place
September 12, 2018
Google Public Storage Tracy Grant
Christina was AWESOME!!!!!!!
September 10, 2018
Google Public Storage Tommy Holmes
Deborah is a excellent a Great property mgr
August 8, 2018
Google Public Storage Tiffany Roberts
Christina was great- very helpful and friendly
August 8, 2018
Google Public Storage Chris Rodgers
July 23, 2018
Google Public Storage Amanda Ferebee
Christine she has great service.
July 21, 2018
Google Public Storage Porsha Mack
I had such a wonderful experience at this location. I had the pleasure of meeting with Ms. Deborah she was so pleasant. She got me in and out with no problem. Great service. I highly recommend this place.
July 12, 2018
Google Public Storage Tina Isaacs-Sumlar (Ms.Tina/Auntie)
Jacobi was an awesome young man help with the rental very easy quick and fast I give kudos to Jacobi property very clean and neat
June 30, 2018
Google Public Storage Delmira Vasquez
Good service and price jacobi is the best.... he helps us a lot to get the storage..thanks you so much we when to 5 storage around and this one was the only one with the better service and price..
June 10, 2018
Google Public Storage M Fowlers
Great staff but Crappy policies
June 7, 2018
Google Public Storage Sheena Love
June 5, 2018
Google Public Storage Karalynn morris
deborah was very knowledgeable and efficient my space was clean and ready for me to move into.
May 31, 2018
Google Public Storage Drengr_Vikingr
Love how I can pay at any public storage. It's also convent that I had one by my school.
May 29, 2018
Google Public Storage CND DRIVER
Naila was extremely courteous and helpful. Will recommend this facility to friends.
May 1, 2018
Google Public Storage Aj Dukes
Mrs Deborah is an awesome person her customer service skills shows she really care about the customers.
April 29, 2018
Google Public Storage Kenyatta Johnson
Jacobi was very helpful in providning with a right side unit very kind and palight
April 5, 2018
Google Public Storage Sharaiah Haggary
Ciearra was very nice and very good customer service skills!
April 5, 2018
Google Public Storage Tasha Stepping into Fitness
March 8, 2018
Google Public Storage ChrisTina Sprinkle
Deborah was extremely helpful & friendly.... I, myself work in customer service so I fully understand the importance of great customer service skills & so does Deborah....went above & beyond to make sure my needs were met before I left the property.
February 23, 2018
Google Public Storage Josh Q
Deborah service rep was very helpful and knowable for what I needed with my storage needs
February 22, 2018
Google Public Storage Malcolm Henderson
February 2, 2018
Google Public Storage Kala “.” Cosby
Cierra was very helpful and it was a very pleasant and fast experience
January 27, 2018
Google Public Storage Willie Copeland
January 25, 2018
Google Public Storage Antoine Kennebruew
January 7, 2018
Google Public Storage Earnestine Griffin
very nice lady you have there helping people Christine. she is wonderful with people.
January 5, 2018
Google Public Storage Steffi Marshall
The Receptionist Rachel was very kind and informative, Great skill dealing with handicapped.Thank you all your help.
December 25, 2017
Google Public Storage Sir Cj Jaushlin
Bugs almost transparent are an infestation at this storage location. I suggest you use some sort of repellant these bugs even get through plastic wrap.
December 13, 2017
Google Public Storage Adrian Whitaker
Slow with paperwork
November 28, 2017
Google Public Storage Robert Rebera
I am very pleased with the service and everything was in place when I showed up to get my storage unit.
November 11, 2017
Google Public Storage Vincent Williams
Miss Rachel was great in helping me on my unit and she was very professional and has a great personality and very helpful i had a great experience thank u
October 23, 2017
Google Public Storage April wicks
Rachel and mike were a great help...thanks..
September 13, 2017
Google Public Storage Vanessa House
Wasn't really in and out when I had my stuff here but the staff seemed polite
September 1, 2017
Google Public Storage latara williams
Jacobi was really nice And was happy to help me to get my unit
August 19, 2017
Google Public Storage jono randolph
August 11, 2017
Google Public Storage Rose Evans
Love them
August 8, 2017
Google Public Storage Charlene Wright
Rats n leaking ceilings
August 5, 2017
Google Public Storage Toshia Carter
August 4, 2017
Google Public Storage t Carter
I am very unhappy and disappointed with Public Storage at 979 Lane Ave in Jacksonville Florida. I’ve been a customer with them since 2014 when I moved from Atlanta. So for 3 years, I’ve been dedicated and loyal and of course I paid my rent. When I first moved to the unit, I was paying $140.00 and just recently my unit went up to $265.00. The property is infested with rats. The district manager and property management knows that there is a rat issue. What upsets me the most is they will send you an email notification or mail you an information pamphlet to let you know when they go up on the rent or if you are late, but they cannot send you a notification or pamphlet to let you know there is a possibility that your storage unit might be affected by the infestation. I don’t understand why you would keep that knowledge to yourself. How inconsiderate and unprofessional is that?? To make matters worse, management admitted to having knowledge of the infestation, yet chose to do nothing or say nothing. That to me speaks volumes. It says that management cares less about the customers just because this is a large company. In a matter of speaking, management’s attitude toward me tells me that I’m insignificant. Does my business not matter? Rat droppings carry communicable diseases that could lead to death, not to mention completely destroy a person’s belongings. I had a 10 x 30 unit, and my unit had droppings from one end to the other. No exaggeration involved. My storage unit literally had rat droppings everywhere, on and in every single box, my couch, my loveseat, my tables and chairs. The infestation was so bad that the droppings completely covered my mattress, which indicated to me that the infestation is severe and has been going on for a long time. I was told by Public Storage that they weren’t going to do anything, just offer a flimsy apology for my inconvenience. I am emotionally distraught. How could a company I’ve been with so long do this? I had to hire someone to at first try to clean the unit before anyone would move the contents out, which cost me $50.00. Then my movers and truck costed me $260.00 not including paying for another unit. Because the only way to solve the issue is to remove the contents, kill the rats, and seal their point of entry, I was forced to leave because if I would have stayed the possibility of more damage was extremely high. Something needs to be done!
August 4, 2017
Google Public Storage Drew “Airborne” Delalla
Their prices are month to month. You will not have two months were the price is the same! We noticed the price changes after a while and was told that our price depends on how many other people are renting at the time of billing. We have too much stuff there to just pull out now. Not Happy :(
July 25, 2017
Google Public Storage Brandi Menzer
I walked into this location looking for information. Ciearra was really knowledgeable and very friendly. She helped me make my decision with ease!
July 15, 2017
Google Public Storage Nanetta Bridgman
Ciearra and Steve heped me figure everything out, even a golf cart ride to check out the unit which was a great plus. Really nice people...and quick, too!
June 12, 2017
Google Public Storage Alhayat Jamila
Jelena and staff rock!
May 22, 2017
Google Public Storage Heather Keen
The new staff is awsome. Facility appears to be cleaner. It is not really and area for big trucks or long trailers
April 9, 2017
Google Public Storage Courtney Kulp
Staff was extremely polite, knowledgeable. Made things easy and fast. Definitely recommend to anyone needing extra storage. For what ever you're needs may be.
March 23, 2017
Google Public Storage Courtney Askew
February 14, 2017
Google Public Storage Jessica San Martin
Property clean and awesome!
January 11, 2017
Google Public Storage Vanessa Wilson
Ms. Jancice was very helpful and provided me with things i needed and i got the best service!!!
December 6, 2016
Google Public Storage P
Awesome
November 29, 2016
Google Public Storage Andrea Hart
Needed to rent a unit and the young lady Latrease help me get the size that I needed. She was very helpful and had great customer service.
October 17, 2016
Google Public Storage Mista Geez
They was very helpful and friendly with us I refer everyone to them
October 10, 2016
Google Public Storage Heather Walley
Horrible service , pricing goes up on you without notice. Rats in storage unit all of our stuff covered in crap and mildew because they got leaks. Will never return to this place.
September 11, 2016
Google Public Storage Vladimir Putin
Do not attempt to call and get information. I have called on Friday and Saturday between 10 am and 3 pm and cannot get a single person to answer the phone. If this is how they treat customers when they call imagine the customer service in person. I would avoid at all costs.
August 31, 2016
Google Public Storage Mikey the Sleepyhead
Very helpful and polite! Thank you for the last minute help!
August 16, 2016
Google Public Storage Latrease Reed
August 16, 2016
Google Public Storage Cassandra Lucas
I have had a storage unit for some years now and I went in the office to ask about downsizing and Latrease was so helpful. She went above and beyond to get me details on transferring down to a smaller unit and how to go about doing it when i am ready. Very polite and nice with patience and Great Customer Service. I will let anybody that i know looking for storage to use Ps. Thanks again Latrease
July 8, 2016
Google Public Storage Rodriquez Sumter
I thought it was going to be to small but I was beyond wrong I love my unit 😃
June 14, 2016
Google Public Storage Jesse Reed
Me and my wife came in and rented a storage and Steve did not have what I wanted so he sent us to Latrease and I just want to say both of them are great. With getting us In a unit that I needed.
May 26, 2016
Google Public Storage Mary Williams
I have had one good experience renting with public storage. Me and my husband needed a unit due to we was waiting to close on a house and it took us forever to close on the house and Steve & Latrease was so helpful in helping us to rent and close us out. Very good customer service.
May 26, 2016
Google Public Storage Susan Turner
Wonderful Customer service I received from Latrease. I came in needed a unit at the last minute and she was awesome. I have never rented a storage unit before so I wasn't aware of how easy it was. Thanks Latrease again for everything and I will let my friends ,family,etc know where to store if they are looking for a storage.
April 24, 2016
Google Public Storage Stanley Henderson
Latrease & Steve are great! They help out so much from renting me my unit and making my payments. They get me in and out. I love renting at ps.
April 5, 2016
Google Public Storage adam herman
Lartrease,Erin,and lori are great at what they do and they will put a smile on your face.
March 14, 2016
Google Public Storage Joseph Cannon
My mother have and a storage unit and when I come in to pay Latrease is always helping and get me in and out. She also let me know how I can pay it online. She is the best. Thanks again!
March 7, 2016
Google Public Storage Jeremiah Chrispin
I went in to pay my mother bill and the young lady that helped me was very nice and polite. She got me in and out very fast.
February 22, 2016
Google Public Storage John Bartling
Kellie was great! She was knowledgeable and offered fast and friendly service. As an employer this is exactly what I look for in an employee! Keep up the great work! -John
December 2, 2015
Google Public Storage Shayla Joseph
I walked into this location asked for pricing and staff was very helpful!
November 23, 2015
Google Public Storage Isaiah Daniels
Went to public storage this morning soon as they opened due to I was in need of a storage. Latrease was very helpful and polite and got us into the right unit that we needed to fit all of our items. Thank you again latrease for all your help.
November 21, 2015
Google Public Storage dianne Jackson
My mother and I rented a storage unit today. Latrease and Kerri were both very helpful and made us laugh. I highly recommend renting here property was clean and customer service was great.
October 20, 2015
Google Public Storage Alicia Yancey
It was my first time renting at a storage facility and i must say that Latrease gave great customer service and was very helpful. She went over everything fast and efficient to where i understood about the rental process. I will inform anybody that need a storage rent from public storage. Thanks Latrease again!
September 11, 2015
Google Public Storage Nicole M
Kathy is awesome!
September 1, 2015
Google Public Storage Rhonda Cooper
Great customer service...wonderful team. Clean units...see kerri she's great.
August 5, 2015
Google Public Storage Chris Rankins
Cathy was awesome I came In on the busiest day and she was very helpful with the process and very professional
July 29, 2015
Google Public Storage Erik Hollers
Mike, Jamishia, and Kerri: Excellent and quick service, definitely recommended!
July 29, 2015
Google Public Storage Shon _thastylist
good job fast service
May 5, 2015
Google Public Storage Alex Brown
Melinda was a very good.lady.I Wii come again
May 5, 2015
Google Public Storage Tiffany Boyd
Melinda was very good outstanding. Lady I will come back again. Thank u.
May 2, 2015
Google Public Storage Paul Foster
Melinda very good people person
April 28, 2015
Google Public Storage Anna Nanton
Wow! Great service! Cathy was super helpful and sweet. Made me feel very comfortable to store my stuff here!
April 4, 2015
Google Public Storage Brenda Hicklen-Daniels
Love the Public storage on lane avenue. The staff was very professional and informative. Great attitude love it.
April 4, 2015
Google Public Storage Patricia Campbell
Melinda has giving me an outstanding professional customer service. You need to give her a raise quick. Thank God for a person like her.
April 4, 2015
Google Public Storage Richard Stilwell
very nice
April 4, 2015
Google Public Storage Pyro TJ
Melinda and Cathy was very helpful and very nice. And I think them for there help.
April 1, 2015
Google Public Storage Octavia Ealey Gg
Melinda was a dependable excellent worker
March 31, 2015
Google Public Storage Jackie Reagan
In a word? FABULOUS!!! Melinda and her staff wee bubbly loving kind yet very professional. Storage was my 1st experience moving from NY. Love Love Melinda and after the 1st experience with a man named Paul(other PS place down the road)(ugh) I enjoyed finding my unit very clean spacious n meeting my needs. Today, 3-31-15 I was honored to meet Melinda...Thnx babe!!! You rock! <3 <3
March 21, 2015
Google Public Storage Geo
Melinda & Cathy were very nice. Had a fun time in office. Were very helpful as well too
March 2, 2015
Google Public Storage Steve Bullard
Melinda is a great representative for public storage she was very friendly and showed me all my options.
March 1, 2015
Google Public Storage Antwarn Wallace
Melinda was excellent, great customer service, very efficient. I recommend this storage to anyone.
February 27, 2015
Google Public Storage L Curry
Very helpful and friendly customer service
February 18, 2015
Google Public Storage ukblack joker14
Melinda was very professional and friendly. Great customer service!
February 12, 2015
Google Public Storage Sixfive77
Melinda was very helpful great employee
February 6, 2015
Google Public Storage Tommy williams
Reshaunda was excellent and very helpful I was going to alantic storage but she convinced me to rent today...im happy I did
February 4, 2015
Google Public Storage Lipstick diaries
melinda was good , excellent customer service.
January 14, 2015
Google Public Storage Ray Taylor
Melinda I really like the service that Ms Melinda the service was great Thank you
January 14, 2015
Google Public Storage seven jackson
Melinda was wonderful..
January 10, 2015
Google Public Storage SHAWONK WONK (WONK WONK)
I had a wonderful experience today with Melinda and Reshaunda they both had wonderful customer service skill and both was so polite and helpful will recommend to others. Shawanda Rolack
January 5, 2015
Google Public Storage Nadine Samedi
Very nice an clean
January 3, 2015
Google Public Storage Rebecca Grissett
Reshaunda very nice polite sweet and a great help
January 3, 2015
Google Public Storage Darren Frison
Reshaunda was the most helpful person n still help us even though it was close to closing we are very thankful to have had her service today
December 13, 2014
Google Public Storage john conley
Reshaunda called within 3mins of making my reservation made apt. And has a great personality and was a joy to deal with in person I recommend everyone store here
December 13, 2014
Google Public Storage Erick McGhee
made an appointment to Public storage, and spoked with Melinda and Reshaunda. They are full of joy and they are great people and have a great pride for their job. Very helpful and useful here, I really enjoyed my experience. Above all everything was great and I recommend this place to anyone who are using storage facility.
December 12, 2014
Google Public Storage Dominique Miller
I had a wonderful experience today with Reshaunda that I had to get on my sister phone and tell how pleasant my experience was. She was so polite and helpful will recommend to others. Tonisha Adams
November 23, 2014
Google Public Storage Shantra K
Melinda was awesome and answered all my questions without hesitation.
November 15, 2014
Google Public Storage Danielle Hay
Reshaunda and Melinda exceeded my expectations! They were friendly helpful and very courteous! Your give both these ladies raises!
November 15, 2014
Google Public Storage Lintoriya Tuff
Reshaunda and Melinda were very helpful and courteous. .
November 11, 2014
Google Public Storage Whitney Walton
Melinda was an outstanding person with a great personality and she was very helpful to me and my family. She is a very positive person. Will refer people here
November 6, 2014
Google Public Storage L'oreal Goddess
Reshaunda. My new home!!!!
November 1, 2014
Google Public Storage Lennon Henderson
Melinda and Reshaunda very good associates, really nice
November 1, 2014
Google Public Storage yungenn guuh
They lady's Melinda and Rashaunda are very friendly and welcoming to they customers
October 22, 2014
Google Public Storage Lakiveya Williams
Melinda she was very help always maintain a Good attitude has a beautiful personality..
October 18, 2014
Google Public Storage Garçon La Pipe
Reshaunda gave me great customer service today i moved in 2wks ago and i had an issue today and she step in and solved the problem...will recommend
September 22, 2014
Google Public Storage T C
Melinda was great!
September 18, 2014
Google Public Storage Rhonda Ellis-Thomas
My experience was great. They were very patient with me either though I kept changing my appt....lol. Melinda and Reshaunda are dolls.
September 17, 2014
Google Public Storage Carradine Cohens
Melinda was very helpful and has the sweetest kind heart. I will continue my services with this public storage. Very satisfied
September 16, 2014
Google Public Storage Power Equipment Sales
awsome love this publicstorage Melinda is so awsome and knows exactly what she is doing any time i come up there she is always there and verry helpfull and great and the stoarge space is so awsome so much room
September 13, 2014
Google Public Storage Theresa Lewis
Reshaunda gave me great service and it were a pleasure working with her
September 12, 2014
Google Public Storage Loreen Devoe
Reshaunda
September 10, 2014
Google Public Storage Andre' Palmer
Melinda help me with excellent service
September 8, 2014
Google Public Storage Joseph Warren
Very helpfull great experance
September 7, 2014
Google Public Storage Newton Brown II
Melinda was a great help today she was very kind an helpful she was very professional an has a great sense of humour
September 6, 2014
Google Public Storage Sherry Jones
It was a pleaure coming in paying my storage unit...the ladies Melinda and Reshaunda had excellent customer service I will recommend pubic storage to my friends and family
September 3, 2014
Google Public Storage Everette Blount
I came in the other day in a rush case needing some direction. Ms. Melinda gave me her full attention and help put me on the right track to making sure my stuff was properly handled. She really provided me with excellent customer service and was so helpful. Her salesmanship is the main reason I chose Public Storage.
August 30, 2014
Google Public Storage Mario Douglas
Kea and Melinda they did any outstanding jod with geat personality. You should store items at location with the great service they did. Come one call for they will make feel at ease to store your items at this location.
August 26, 2014
Google Public Storage Shanelle Dixon
Melinda was a great help and she was nice an friendly to me an my family thanks for melinda for your great service.....
August 13, 2014
Google Public Storage kiana sed
Easy access and great customer service!! Very polite and informative !!!
July 14, 2014
Google Public Storage Michelle Baldwin
I never thought renting a storage unit could be fun but somehow it was a blast! Everything was fast, easy and efficient- even the paperwork! The unit was clean, the service superb!
July 1, 2014
Google Public Storage Duval Streets
mrs melinda was very helpful in getting me set up with my storage unit.Your very blessed to have a very polite and professional staff member. Thank you.
June 3, 2014
Google Public Storage Anastashia Grant
Hello I came in today and I received very excellent service from Ms.Melinda today she was so helpfully to Me thank you so much!!
May 31, 2014
Google Public Storage Charmaine Bryant
Quick polite fun with Malinda and monet
May 30, 2014
Google Public Storage Beverly Mack
Hi! a couple of weeks ago my unit was broken into and the employees at the Public Storage on Lane Ave, Jax. Fl. called me immediately. That's when i met Melinda. Since that that day, I've frequented Public Storage three times and Melinda has been the person I converse with. She has such a delightful personality! Each time I'm there, I tend to have a question and she is more than willing to help me and is very knowledgeable of things. She's been very patient and is always smiling.
May 27, 2014
Google Public Storage Dwayne Campbell
Melinda took very good care of me, the experience was smooth and prompt and her personality made the time fly even quicker. I came in with a frown and left with a smile.
May 27, 2014
Google Public Storage Michelle Jones
Miss Melinda was excellent!!!!!!! She needs a raise asap....
May 23, 2014
Google Public Storage Averill Allen
melinda anf monet were EXCELLENT and very PATIENT. They made this an awesome experince.
May 16, 2014
Google Public Storage Keith Fontaine
Ms Melinda was So great and helpful with me, i truly appreciate her great attitude and her being so helpful to my situation!!!
May 5, 2014
Google Public Storage nathaniel barnett
The staff is friendly , and very helpful ,the units are clean and rodent free i wouldn't store my belongings anywhere else
May 1, 2014
Google Public Storage Laverne Upchurch
Melinda & monet were fantastic & very helpful!
April 28, 2014
Google Public Storage Angie Rand
I love coming to this location to make my payments! Shouts out to Monet, Melinda, and Paul for going above and beyond!!!
March 31, 2014
Google Public Storage Goddess Akasha
Melinda was very informative,patient, kind and pleasant during my visit after going several other places I'm glad I'm doing my business here. Thanks Melinda!!!!
March 17, 2014
Google Public Storage Joanie Galion
Fantastic customer service by Paul.Exceptional...made me feel secure in leaving my belongings there.Very clean rooms,nice place all in all.I highly recomend it!
February 12, 2014
Google Public Storage Latrelle Fields
mr.paul is the best sales person......:)
December 31, 2013
Google Public Storage Rebecca Musselwhite
Paul was very helpful with making the arrangements to get the storage unit. He made sure we understood all the information and took great care of us. Thank you!
September 13, 2013
Google Public Storage Sharon Allen
My experience has be a excellent one with Naila. I have been with Public Storage for three years and she never missed a beat. Thank you Naila for being there for me always, and thank you Public Storage for Naila.