Excelente servicio atendida por Horacio me explico todo con mucha atención y claridad.
Horatio is the best. Very helpful, professional and courteous.
The person in the office of this place is a rude person, the worst customer service I have ever had. I rented a space in this place with air conditioning and the truth is that the place is very hot!! My things smelled bad when I took them out.
Horacio was absolutely amazing! He was incredibly patient, polite, and kind throughout our entire interaction. He went above and beyond to guide us in selecting the best available store to replace our current one, which we had to leave due to the closure of the storage facility. His helpfulness and attention to detail made the entire process much easier. We truly appreciated his support and excellent customer service!
Another year and another update, I now have 8 years at this location. I have heard horror stories about other storage facilities, BUT this operation is top notch. Secure, Clean and very well managed, very stable -- Horacio is running this facility, and I highly recommend talking to him about any of your storage issues.
In this day and age it is hard to find a well run business with personal service and a business that always puts the customer first. Have a storage issue - call Horacio and it will be solved.
Besides being very convenient, The service and management by Horacio is the best I have ever experienced, he is the difference between a mediocre place and a trouble free unit. I have been there over two years and the last year validates my decision.
I want to update this, as I have now been there for over 3 years, and never had any problem, the property is well maintained and the staff lead by Horacio is as good as can ever be expected.
First time renting a space at Public Storage and was pleasantly surprised by the exceptional service from the guy at the front desk at Aventura location. NIKOLAS took his time to show me all the available spaces I requested, helped me find a good deal, made it easy and quick to check in and make first payment, explained to me everything in detail. Thank you for great job, NIKOLAS!🤝
Horario is very helpful. He hemos from the begginning to the en of the transacción. He is an asset to your company!
Horacio is the best he’s very helpful and professional
Clean place. Always has what I need. Keep up the great work Horacio
Good customer service , place is very clean, I'm very pleased with the service Horacio is very helpful
Great place. Great customer service.
Horacio was absolutely fantastic! This was the easiest and fastest sign up for Public Storage. We got a great deal!! Highly recommend
Great customer service by Horacio. He is very concerned for the customer’s satisfaction.
Great service. Good prices! Horacio’s customer service is phenomal.
Horacio has excellent customer service! Highly recommend him.
Horacio was very helpful and great service.
Very pleased for the service,great service
For the past 2 years, HORACIO at the front desk in Aventura, FL, has consistently provided me with excellent and reliable information regarding my account and what would be available. He is personable and there will be no surprise bills. He keeps up-to-date with company information that best suits my needs.
Un servicio maravilloso y sobre todo con mucho respeto.
Horacio gave an excellent service, totally recommended.
Horacio the manager is so helpful, professional and a great manager. He keeps the facility perfect!!!!
Horacio is so kind and so helpful
My company has been renting storage units here and we have not been disappointed. Horico has been great and always willing to help in any way he can. We definitely recommend doing business with them at this location.
Amazing man very helpful and patient I am so happy to find that place I will recommend to family an friends keep up good work god bless
Great service and very helpful staff. Horacio is wonderful. Terrific customer service and very appreciated.
Horacio at Public Storage rocks!
His professionalism, knowledge, and friendly demeanor made the entire process smooth and stress-free. He is understanding and professional.
The facility itself is clean, well lit and in a great location.
Horasio is a pleasure to work with. Professional, friendly and knowledgable. Always willing to go above and beyond. Great asset to Public Storage!!
Thanks you Horacio for your help i really appreciate
Great service and location!
The store manager here was amazing! He cares about his clients. Understands their needs and helps them save.
Great storage facility!! I’m a customer for a few years now! Always clean and easy to use facility! Very professional and responsible personnel!
Totally recommend for your business!
I had a great experience with customer service , thank you ! Very clean storage. Mr. Horacio was very helpful.
Horácio was terrific agent
Helped us a lot
Great service !
And keep on coming back! Another year (4) with great service. Horacio has the best customer service ever! Highly recommend.
Back again! It has been 2 years since I rented a space and now that we need it one more time, it is a no brainer.l. We will always comeback. Excellent customer service. I’m glad this location is still functioning with a phenomenal customer service. I always recommend it and will continue to do so.
Wonderful experience This is a great facility. I’ve rented a space at this location in three different occasions and I keep coming back. The place is clean and safe. What seals the deal every time is the amazing customer service. Horacio goes beyond to help and accommodate. He is always willing to help with a smile and no matter what, he will make things work to client’s satisfaction. Nowadays with so much competition out there what set us apart is the service we give to others.
I will keep coming back to this location.
Thank you!
Thanks for the great support. You
Horacio at Public Storage provided exceptional service during my recent experience renting a new unit. His professionalism, knowledge, and friendly demeanor made the entire process smooth and stress-free. He went above and beyond to ensure I found the perfect unit for my needs, answering all my questions with patience and expertise.
Horacio is a kind and amazing person. Considerate and great at his job.
Good service and a good selection of boxes that are great for mail. Great customer service.
We have utilized storage facilities across various cities; however, Horacio's management at the Aventura location stands as a pinnacle of excellence in customer service and professionalism. It is solely due to Horacio's commendable blend of friendliness and professionalism that we remain loyal clients of this particular facility.
Amazing Service and high customer services!
Good service at locationl excellent, no Bueno.
Great service amazing location, the Manager Horacio was extremely helpful.
Thank you very much
Horacio is a amazing . He help a lot in my storage
Horacio's attention to details is unsurpassed. I have been a client for over two years and his support has been excellent. Great employee. Will recommend this location to anyone. 👍👍👍
Again, Horacio has continuously excelled in customer service. He answered all my questions and was able to find several options to satisfy my storage needs in the most professional way. He is definitely an example for others to follow. Keep up the good work. 👍👍
Horacio and Glen provided excellent and professional assistance in addressing the concerns
of Amparo Yamamoto.
Thank you Horacio, you’re the best!
Perfect customer service! Good location. Happy to cooperate.
Amazing service Horacio was super helpful
Great service!
Thank you Horacio
Very efficient and polite!
This place is always clean and well kept. Horacio is fantastic and has been there for several years and is always helpful and friendly. He is customer focused and has a great attitude and is always willing to assist. Highly recommended.
Horacio has been so helpful through this somewhat stressful time. He was able to provide much needed solutions to my storage problems all while being friendly and professional. Thank you!
Horacio provides great reviews
Great support! All clear and simple process.
My sister needed some temporary storage space and thank you to Marina for her excellent customer service! She made the process simple .
Amazing service, Horacio is the best! He is professional, detailed oriented and always there to help.
Servicio muy profesional Jay Z un empleado muy entrenado fue muy cordial esta súper entrenado por public storage
Debería ser un manager maneja la tienda súper bien y ayuda al cliente a solucionar las nesecidades buscando el mejor precio
Jay Z te felicito muy buen empleado
Gracias .
Edwin and Marina are very helpful and nice. They helped me out when I had a small issue. I would recommend this storage facility. Check the website first they always have some deals going on.
Very helpful and good costumer service!!
The young man there was very laidback and took his time to explain everything my wife and I needed to know
Jose is the best what a guy
Estoy muy agradecida por la atención que me ofreció el Señor Horacio, muy profesional y amable.
En este lugar tuve una buena experiencia tanto como en el lugar como en el trato del encargado horasio ,,recomiendo este lugar por su limpieza seguridad y trato.
Excelente el servicio y muy buena atención por el Horacio
Horacio , tanks a lot for your amazing attention, you are the best 💪
Great onboarding experience! A+++
Excellent service and safe place.
Clean and fresh
Wow Edwin is a really hardworking man he knows how to talk to customers he is a very honest and loyal to his work I think he needs a higher position
Pessoa muito boa quer me ajudou e muito
Horacio is amazing. He has continued to work with me over the last few months to find the perfect storage unit to fit my needs. Unbelievable customer service. 5 stars for sure!!!
Overpriced. 2 rate increases in 6 months. Staff is friendly amd helpful
Good service, employee Horacio super attentive and kind
Thanks to Horacio for the great support and service he always provides to us.
Excellent service by Horacio, good customer skills pleasant friendly helpful
Montrelle was great. I love my storage! Thank you.
I have used this storage location for over 3 years. It is always clean and the staff is always very helpful.
Recently I called when I received a notice that I check I sent had not been received. The store manager went well beyond his duty to make sure a late fee was removed and helped me make the payment online. He even reminded me to do a stop payment on the check that had been lost.
I recommend this facility for your storage needs!
Fantastic service and always clean!
Well maintained facility.
El tiempo que se ocupo el storage todo estuvo super bien 100% recomendado, buena ubicación muy cerca de todo.
Excellent service. Highly recommend this location!
Amazing service! Super friendly and helpful staff and the location was super clean! Would recommend for your storage needs!
Horacio, the manager, was super friendly and very helpful at informing me about all the details of the rental. Super pleasant to work with!
Everyone here is very nice, and truly helpful. My initial unit was ordered by someone else before I could get it, but they found a comparable unit fast. Absolutely recommend.
This facility is Wells groom and Sonia paul he is unique and deberse my unit presented to me as it was Made for me
Paul is amazing guy. He showed right time and I made the appointment. Public storage you have a customer for life
Would highly recommend. Amazing service. Super friendly, informative, helpful and easy to to. Horacio helped me on the phone and then in person too and made the whole process super easy. Very happy with the experience and would totally recommend.
Horacio is consistently helpful every time I need information or assistance. Great facility and customer service.
Horacio es muy amable, eficiente y practico.
Hace que la experiencia sea mas facil!
I really have to tank Hj for her professionalism, availability and kindness. Thank you for help us today!
Great facility. Horacio and other staff have very “can-do” attitudes and are willing to help accommodate however possible. I’ve had units here for years. They are clean and cool. Definitely recommend.
The service is Fantastic and very effective!!
Fantastic experience with Horatio! Great place to rent!
Rented a storage here and it was a great welcoming experience. I recommended it 100 %
Sadia and shay were amazing. This storage location changed companies and everything got messed up. They were very patient and helpful in explaining all I owed. These two ladies took their time and they were very polite. More workers should be like them.
Horacio great guy, and help us a lot! Nice place to storage!
Ashley provides Me with a great Customer service I felt important... thanks Ashley keep it up.
I love this location. Ashley very helpful and nice. This location didn’t have the size I needed,
she helped me find one that I did need and it was reasonable for me.
Horacio have one BEST CUSTOMER SERVICE his lovely person we need more people like him.Very Friendly, that I would send my friends and family to him if they need a storage. Keep up the good workers
Thank you Horacio
Great service very good location so clean and an awesome service
Excelente lugar para rentar un espacio y guardar tus pertenencias
Nice and Clean facility as expected being located in such a great part of Miami. Front desk attendant was much more helpful than I expected. Friendly, knowledgeable and professional. Unfortunately, I’m still looking around for a storage so I can’t comment on the month to month basics. Definitely felt welcomed though. Thank You Ashley for your help.