Public Storage Self-Storage Units at 1080 E Altamonte Dr, Altamonte Springs, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 43/moSmall 5'x5'
$ 43/mo $58Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 59/moSmall 5'x10'
$ 59/mo $79Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 80/moSmall 5'x10'
$ 80/mo $107Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 114/moMedium 10'x10'
$ 114/mo $151Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 116/moMedium 10'x10'
$ 116/mo $154Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 140/moLarge 10'x15'
$ 140/mo $187Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 148/moLarge 10'x20'
$ 148/mo $197Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 303/moLarge 10'x30'
$ 303/mo $404Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Altamonte Springs
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Altamonte Springs Storage Units Near Highway 17-92
It's easy to find this Public Storage in Altamonte Springs, and once inside, it's easy to find a great selection of cheap self storage.
With easy access from Ronald Reagan Boulevard, Interstate 4, Highway 17-92 or S.R. 434, it's a convenient storage facility for customers in all parts of southwest Seminole County.
Between indoor storage units and outdoor storage units in many different sizes, there is sure to be the perfect self storage unit for any self storage needs in the area.
Trips out to popular Cranes Roost Park to enjoy the lakefront are easy when keeping backpacks, hiking boots or folding chairs for a show inside a 5x5 storage unit at this facility just a few minutes east.
Folks living in the apartment complexes surrounding Altamonte Mall can always use some extra space. Grab a 10x20 storage unit to hold onto old couches, chairs, spare dining room tables and more. Meanwhile, families just up the road near Lyman High School can use a 10x30 storage unit to store everything inside a five-bedroom home all in one place during a remodeling project.
For customers who need to purchase moving supplies, head inside the rental office to buy moving boxes, mattress bags, locks, bubble wrap and more.
This Public Storage is open 7 days a week and a property manager lives on site to provide added peace of mind when it comes to storing personal belongings.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 402)
The staff was super helpful and I got in and out quickly!
Absolutely fantastic customer service from Miriam. Outstandingly helpful and understanding of our needs. Will definitely recommend to everyone to make this Public Storage your place for storing. Altamonte public storage is the best
My experience was great. I came in to replace the lock on my storage unit and i was greeted by sue as soon as i walked in the door. Sue was very nice and promptly assisted me with everything i needed.
Very helpful & friendly! Alexis helped me figure out exactly what I needed
paying $200+ for one week no reimbursement or prorated rent is ridiculous. none of the staff has ever greated me until it was time to get a review.
Alexis was super helpful and explained everything very easily.
I would rent here again because of Miriam very professional and patient
Absolutely awesome Alexis is great!
My experiences was awesome! I was helped by Alexis and her coworker. Alexis was very kind, patient and very helpful! My experience was quick and easy!! I would recommend anyone to this storage it’s affordable with great customer service!!
The service staff were wonderful and very helpful when I was applying for a rental and when I moved out. My issue was the cockroaches that came into my unit and made it into my mattress. I had no food in my unit but still I found multiple cockroaches when I removed all of my belongings. If you rent a unit here, be sure to buy cockroach traps so.
Alexis assisted me in finding a place to park my car…Thanks a ton
Can’t count on this place to keep your furniture safe. After believing that my furniture would be safe I was wrong! my couch and TV stand were ruined with mold and after a water leak, for them to let me know that they checked the room and there wasn’t a leak, what am I now? A lier? just awesome! After a month and half to let me know they can’t do anything about my ruined furniture. After wasting my time and MONEY. I don’t recommend this Public Storage at all.
Alexis is great to work with I’ve been here 2 years and convenient with restaurants and stores real close by he storage has met all my needs
Easy access, clean storage.
Fantastic service and helpful. All my questions were answered and Alexis was more than willing to help me download and create an account :) Thanks you, for all the help!
Alexis is very thorough and polite. Given the situation, a great experience.
No carts available for use here. So hopefully you do not have a lot of stuff to move! Wish I’d known that and gone elsewhere
Alexis was awesome!!
Alexis was great
Miriam es excelente! Nos explicó cada detalle y se aseguro que entendieramos cada detalle del contrato, y su trato es muy agradable
Alexis is very informative,friendly and a pleasure to work with. Would definitely recommend this location. 😊
Miriam was very helpful
Alexis walked me through the process quickly and easily . Simple and to the point, purchased same day. 🤙🏼
Just recently got a unit. It was a 5x5 honestly it was a bit bigger than expected so I was happy about that. The staff Alexis was so super nice she was amazingly helpful and very friendly I am happy I chose this as my storage facility. I really love that it is so protected as well. I feel like my things are safe here.
I have been with the Altamonte Public storage for some time now and Josie and Alexis have been a tremendous help from the very beginning. They have always assisted me with helpful information, resources, great hospitality and treat my matters with care. A pay raise is definitely deserved! They make public storage look GREAT and show that they stand by the companies mission statement, which is truly appreciated by the customer (me).
Alexis was very helpful with all my storage and organizing needs. Definitely recommend this public storage
Excelled place to store personal items with good help in their office.
Nelly is really a great rep and public storage got the best asset in business.. she’s very helpful, knowledgeable, friendly , and most of all have a very nice present and a great. personality
Josie Rocks …. Excellent customer service …. In and out in less than 20 min , problem solved .)
do yourself a favor and don’t ever rent a storage unit from this location I rented a unit for 3months and when i returned to retrieve our items we found massive amount of roaches in all our boxes and belongings. all our funiture was stained yellow because of the ceiling falling down. we had to throw out most of all our stuff. when i went to the office i was told to file a claim with orange door insurance that i had to pay extra for. and dealing with the insurance company that was a big waste of time and they will find away to not pay you. I sent a message to the district manager on his voicemail and never received a return call. so that was a waste of time. the people that is running this place don’t care at about there customers. Please don’t waste your time with this company You will thank me . i doubt i will get a response from them even on this.
Alexis made the process of renting a unit quick and painless. The price was also hard to beat.
Alexis is Manager she has a Great personality keep a smile on my face I love her customer service skills very helpful Amazing Person
Continuous Rent hikes (Make sure you fix Rate your lease) 1. Terrible communication - The worst ( None ) 2. Horrible customer service ( Both Local and Corp ) 3. 20% late fees ( NO 1 time Curtesy here) no matter how long u been a costumer here 4.NO customer retention 5. High employee turn over at least 4 times in 24 months ( this is a huge indicator that something is terrible y wrong here ) Don't rent here
Employees so helpful kind and friendly. Highly recommend
Alexis and Josie are great at helping customers here at Public Stirage
Great storage unit! Friendly staff.
I am a repeating customer of Public Storage but this was my first experience at the Altamonte Dr location. Linda was present at the desk with a smile and directed me to upgrade my unit due to the lack of space from the one I purchased online. Her insight and expertise saved me so much trouble; a great customer service experience.
We had a great experience in renting a unit for storage in this location. The staff was very helpful and guided us to the whole process of showing us the space then how to use the access code. I would come here again because they treated me and my mother well in a very respectful manner.
When I moved back in my family along with my own children. This was the location I found. They have been exceptional when it comes to customer service and many other things.
Alexis was very professional, knowledgeable and very kind. I really enjoyed doing business with Public Storage.
Alexis was very helpful and waited on my late arrival. I really appreciate the way she greater me with her smile through her mask ❤
Amazing young lady she did everything so helpful you better keep her here thank you so much
Buen lugar limpio yme siento bien en este lugar
Alexis was very helpful and answered all my questions.
good afternoon I Was happy and Grateful For the service And Hard work of the Manager Alexis.
Alexis was more than helpful she help me through everything without any pressure and made my experience Great Thanks so much
Alexis was outstanding and provided great customer service!
Thanks for your help Alexis
Alexis was very nice she had great customer service skills !!!
Alexis was very helpful answered all my questions.
Friendly and affordable! Very nice staff!
will not recommend this storge my mom passed away and we had to get a storge for 4months we decided that we didn't need it any more and when I ask on August 5 that if I was able to pick up the rest on August 7 they said yes when I went to pick up the 3 boxs they claim that I need to pay money because the storge was late I said that it would take 2 minutes to get the 3 boxs they said that I had to pay 120 to get the 3 boxs I told her that we informed them that we were only going to have the storge till the last day August 7 no consideration they never told me I had to pay anything aftuntil August 7 even telling them I have lost 4 love ones do to covid I started to cry why are there people so Mean in this world please don't us this facility I live in this town and will pass the word not to use this storge I know they don't care because people come and go in a storge unit to me customer service is so important I work hard for my money even if they would of said pay me a day just so I could get my mom's things
What a great asset Public storage has made hiring Alexis to this property she’s the new manager she keeps the property clean very helpful and kind great job for finding her. Public storage
Awesome service! Great help! Quick and easy! 10/10 recommend!
Yhank you Alexis for your great help
I was having an issue with my rates being raised. I walked in and a guy named Josh really helped me out! Shout out to Josh! I will be keeping my storage unit for a while longer! He met every need that I had with a smile on his face!
Linda was very personable and very helpful. I enjoyed the little time I spent with her. She was very pleasant and helpful. 🤗
Staff was friendly and helpful only went because I bought a locker at an auction
Sue was amazing.
Josh was very quick and helpful. Explained everything in full details leaving no questions to be asked. #20729 1080 E. Altamonte Dr
Yasmin was amazing! She helped me get into the right space and helped me figure out how to protect my items while they are in storage. Very informative staff. Thank you for your patience and positive attitude! Highly recommend, go see Yasmin!!
Great property and excellent customer service. Yasmine was very knowledgeable and hospitable , she answered all my questions and concerns. We were also shown a couple of units to decide the right option for my needs. Definitely would recommend this facility to all friends and family. One less item on my list to relocate my business!!
He was great 👍. He was nice and quick to set up my reservation. I recommend this place for your storage needs.
Yasmin was great! Looking forward to the storage....
Brianna was great and she helped me today when I came in to make a payment and answered my questions. Thank you so much. She kept me informed on the auction and helped a lot.
Staff is friendly, but I left after 6 months because the price was being raised for December. Also when I left, I noticed my unit had a roach.
my husband did the online rental last night and i came to ask a few questions today and brianna was awesome. super nice person, was able to answer all my questions and don’t feel discouraged at all to do business with this public storage! Glad we chose this location!!
Briana is amazing her customer service is out of this world. She made me feel sooo comfortable storing my things here. I will always use public storage form now on because of her.
just love how they talk to me and made me feel safe.
I had to get a storage for about 7 months and was happy the entire time. The process from start to finish was easy, convenient, plus great location. Yasmin was there from day 1 all the way until the end and was always pleasant and able to help me and answered all my questions. Definitely recommend this public storage!
I visited this public storage today while shopping around for prices and Brianna showed me around and explained some options I have. I'm not set on anything yet as I have to go over everything with my wife, but I would definitely recommend her customer service. She made the process easy and was informative and I will consider this location once I'm ready.
Service provided by Brittany was excellent and professional. Patient and very informative on the storage units as she outlined the do's and don'ts of the facility. Friendly customer service..
Yasmin hospitality and customer service was beyond measures! She truly made my storage experience A stress free one.
This storage unit has great customer service! Yasmin helped me with all the info I needed and was super helpful. I will always do my storage and packaging needs with them from now on as other storage units I’ve been to were rude and weren’t up to par. I recommend this to all my friends and family now. Again, thank you Yasmin for being the sweetest and most helpful!
Will try to keep this short, but as we have had a couple of bad experiences with storage facilities in the past (dirty,leaks and damages etc)we were pretty leery. Due to necessity as we are soon transitioning to another house under construction, we had to utilize storage facilities again. Thankfully this go round was a completely different experience! The unit was immaculate and the young lady in the office,Yasminne, was so accommodating and helpful, really put our minds at ease when we told her about our past storage experiences.She assured us of her attention and if there were any concerns to reach out. We appreciate the attention to detail and finally a positive customer service experience!
Great service even though internet was down Brianna was able to help me with my E-rental on my phone! Smooth and easy process. Thank you!!!
Yasmin was soooo helpful. She made what I thought would be a stressful situation be easy and she was so nice. She really made my day 😩 thank you Yasmin!!
Maryanne was SO helpful and so kind!! She helped me with a billing issue and was able to resolve it in a matter of 24 hours. She deserves some recognition and a raise for her outstanding customer service skills!!
Thank you easy process and Heather was very helpfull
The property is always clean and is located on a great area is also well maintained, but what I really I like about this property is the professionalism and knowledge of Yasmin ,she always have a great attitude and awesome customer service, always willing to help and answer all yours questions. 100% recommend 👍
Yasmin was very helpful and she helped me in everything I needed in regards to my new storage. It was a great deal and I recommend everyone to go here!
Justin was great! Very helpful! excellent service!
Girl that helped me was very knowledgeable, quick and had a good attitude. Too bad the inside storage units walls dont touch the ceiling. Makes it less safe.
Yasmine is very nice and helped me find exactly what I needed
The lady that helped me was AMAZING! Really positive, answered any questions I had and provided exemplary customer service. I would definitely rent another unit again sometime this summer for my car parts.
Every time I come in the employees here are always caring and attentive. I would definitely recommend to family and friends.
AMAZING customer service from Yasmin. Helped me out with all my questions and concerns. Will be recommending and will continue to do business at this location!!
Ms. Yasmin was an amazing help ! She was patient and helped my husband and I to the best of her abilitys! She was so kind and assisted us on more than one occasion. I would definitely recommend this storage property to others.
Great customer service. This place’s great.
I like this storage facility. Has great security features. The manager Connell showed me the size unit i was looking for. He was very courteous and knowledgeable.
Very helpful service. Friendly service.
Christopher was very helpful. We looked at a few options to help me find the right fit for my needs. The process was quick, easy and painless which is dire in the moving process.
Ms. Kay has been awesome, the storage was very convenient, and just right.
Kat was awesome in working with me and helping me find the right size unit for me I will use them every time I need a storage unit !! Thank you Kat!
Linda Carter was friendly answered all my questions. Was very helpful and knowledgeable. I would recommend Public Storage and Linda
This was my first experience needing a storage facility. I spoke to a sincere lady by the name of Yasmin and she thoroughly explained my options. I truly felt like she cared about what would work best for me and had my best interest. I would definitely recommend this location to any of my friends as i feel Yasmin would take good care of them. Thanks again for A+ customer service.
Overall amazing service
I passed by to get some information and the staff was the kindest and most knowledgeable, they walked me through all my options and pricing (which is very affordable fyi) always a good day when the customer service rocks at an errand you HAD to run.
Great place , property manager Yasmin was a big help . Made the process so easy and her attitude was very kind and welcoming . Definitely a trustworthy and clean units .
It's rare that I write reviews but the out-standing customer service that I received from Linda had to be mentioned. She went out of her way to make sure that my family was taken care of. She actually cares! I would absolutely recommend this Public Storage to anyone
I stopped in to this location 20729 to ask questions and Linda Carter was such a pleasure to talk to. She answered all questions and provided great customer service.
Know a lot more about this company. Now then i did, linda carter walk me threw with information. I needed. Know now my things and important. Files would be safe at this location . I have had. To rent a few storages in different. Times of my lifetime. So this employee. Made the plus at this location Took her time very helpful. And knowledgeable
Linda was awesome to work with. She helped us through every step answering all of our questions.
With so many businesses offering the same services the success of a company heavily relies on customer service. I was very pleased with my experience here with the woman who assisted me, Yasmin. Very pleasant and polite, helped with everything I needed and had excellent patience.
the property manager Yasmin was such a big help and very polite, I’d recommend this facility to my friends and family. Amazing customer service and very friendly person.
Best customer service I ever had, had a rough morning and this fabulous woman name “Yasmine” give this woman a raise god bless her!
Yasmin has great customer service!! Property is always clean
The property was clean, organized and well maintained! Linda Carter was very friendly, respectful and very professional at her job! Thank you for your wonderful service!
Yasmin, the property manager is the best! Most efficient and charming. And don't forget Linda, her assistant - she is the bomb too! Most, most pleasant experience. Kudos to the both of them!👍
Yasmin is an excelent employee. She explained insurance and lock to me very well. Very nice and excellant service.
Wonderful customer service after along trip!!!
Yasmin is amazing!!!!! She helped us very much. She speaks Spanish and English! If you come to this location ask if she is there. She works there every day except Tuesday and Thursday. Every other day she is there. I recommend this place to anyone.
Great, friendly service! They really helped me out
Yasmine did an excellent job! Great customer service, made it quick and simple for me.
Yasmin Service Excellent.....Fast!
Exelente atención, habla español , buena traducción explicó todo bien buena atención y sobre todo gran parte Atendido por la señorita yasmin
They have a great sale on storage units and it's super clean and the manager is amazing
They play games with their pricing. They put a lock on my storage which I have only had for 30 days. How am I delinquent if my bill is not due until June 1st.....be careful
Marcos and Yasmin did a great job! Highly recommend!
Yasmin is amazing when it comes to costumer care and attention to your individual needs. Highly recommend for anyone . :)
Ms. Yasmin is the person you need to see when looking for storage!!! Her personality is what made me stay at this location. Customer service is 100%.
Everything was so smooth and easy. Yasmin was very helpful and very informative.
Yasmin, the storage manager, really helped me make the decision to rent a unit from this Public Storage location. Mainly due to her friendliness and professional attitude. She explained the process and made everything go so smoothly and easy. I feel that my belongings will be in good hands!
I would recommend this place to all friends and family. Go see Yasmin she is caring and goes out of her way to make sure you get into a space that fits all your things!!
Muy eselente servicio le doy un. 10 entodo
Yasmin. Eselente persona leider Doy un. 10 como toda su servicio
Love it here love the customer service have always been really helpful and got everything done quick and easy
Good service and facility. Very easy to get to and convenient. Staff is great. Thank you for your help Yasmin!!
Great service and really really great help. Yasmin was the bomb!
very professional very kind
Great location and STELLAR service. Yasmin is an amazing asset to the company and is extremely friendly and helpful. Recommended to all.
Awesome customer service
Jasmine have been extremely helpful and caring person with customers great job
My experience with public storage was professional, courteous, felt comfortableble leaving my things in storage here. Property manager Mrs. Yasmin handled my account with professionalism and i will recommend to friends and family.
The staff was very pleasant. It is always a pleasure doing business with them. Location is secured and clean.
Shay was so helpful and knowledgeable today an helping me make a decision on purchasing a storage space she was really kind property was clean space she showed me was clean I really enjoyed my experience with Shay today it change my View of renting a storage space great job for the property manager keep up the good work Shay
Shay was amazing, sweet, professional and super helpful! More businesses should have people like her!!! Thank you Shay!! Give her a raise!!
My manager was Shay, she was very helpful, great attitude. She explained everything to me; I was very satisfied.🤙🏽🤙
Staff is very nice and helpful.
Shay is absolutely amazing!! Seemless process, and she's an absolute pro!! What a class act!!
Shayne she was very helpful friendly and. Courteous. Wonderful.
Shay is amazing! Super friendly and knows her job. She is an excellent employee!!!!!
Shay was very nice and polite while starting my storage journey
The manager Shay was very helpful, and excellent customer service at this location. Thank you!
I am very satisfied with the customer service Shay the property manager gave me. Even though I wasn't pleased with whom ever set up my reservation Shay convinced me I was making the right decision. Thanks again..
Shay provided me with excellent customer. I definitely will refer others.
Staff is helpful O
Ask for Suzan she is Absolutely fabulous!!! Definitely can have my business again in the future.
There is a reason that this location is rated a 4.8 stars and her name is Suzan. You will not find a nicer more hard working property manager anywhere. Thank you for such an amazing transaction.
Was helping a friend move and Susan was so nice and helpful. The property is very clean and I could see why, everytime we seen her outside she was picking things up on her way to her destinations. She always said hi as she walked past or close. She even kept reminding us if we needed anything, just ask. Wish they had water but I would most definitely store here just because of the staff and cleanliness!
First impressions are everything and the moment I spoke with Suzan, I knew I was in great hands. Would definitely recommend this location!
Ms. Edith very helpful n pretty.
Came to the property and met with Yasmin and Kay Kay who were able to point me in the right direction about getting a storage. They were real friendly and answered every question for me. I won't be moving until late August but they helped to understand about the reservation and the whole rental process. They will be getting my business when its time to move. And they told me about the boxes and other products to help make my move easy!!
I inquired about storage from out of town. I was super busy packing and almost forgot to secure the space but Yasmin followed up with me and took care of everything seemlessly. Once I arrived Yasmin and KK processed all the paperwork quickly and we were unloading into the unit right away! Super painless! Thank you!
I wasn’t expecting much in the way of customer service when I arrived to get a small unit. But, then I met KK who greatly exceeded my expectations. She was very knowledgeable in helping me decided what’s more beneficial for my needs. She was also very patient with me as I changed my mind a couple of times, lol. By the end of it all I walked away very pleased with my experience. Thanks, KK!
Yasmin was great. Place was clean and price was right.
Awesome customer service will help with all your storage packing needs!!!
Yasmin was very polite and professional . It was a quick and easy experience
Yasmin is amazing. She takes her time to make sure your needs are satisfied. Great service!
Awesome customer service representative. Got all the information I needed. Definitely recommend and will be passing the information to my family and friends.
Yasmin was very helpful. She provided excellent customer service, will recommend!
The young lady KK was very knowledgeable about what I needed in terms of space. Very polite and she moved pretty quickly to get me in and out.
I enjoy my service with Yasmin . She very personable knew her business had great suggestions on packing and storaging. I will recommend her and this storage to everyone.
The worker kk is awesome she is great with customers and knows how to answer all your questions great experience with her.
Apollonia was extremely helpful. Got me the best deal for what I needed. Soon after I had a problem getting in and she quickly assisted with my access issue. Very sweet and professional staff. Always clean and I don’t see any loiters. Good location. Never felt unsafe going at night to access my things. Would definitely recommend.
Very good customer service. Good information. Yasmin... Is a very good employee and is an asset to Public Storage.
After a grueling day of packing. Kk made my move in perfect. Professional, caring, and brightened up my whole day. She should be CEO!!
The representative KK was very helpful and pleasant.
It was a pleasant and friendly experience. The customer service was fast and professional.
Went to the property and met the manager KK. I had never stored a storage unit before and she answered every question that I asked and made the experience very pleasant and fun. Won't be moving until a couple weeks from now but when I do I will definitely come back to this location and have her help me.
Excellent service and Apollonia was awesome
I Would like to thank Appolonia For her great customer service going above and beyond her job duties she went out off her way for me. In a time of need she didn't have to do that but I am grateful. That shows just how much she values her job and her customers I appreciate all you did to help me. Public storage needs more people like Appolonia on there team. Thanks again Appolonia.
Property Manager, Apollonia, has always provided great customer service and assistance. Throughout my experience as a tenant, she has always been available and easy to communicate with. You will not be disappointed with the services provided at this location. I was in need of a place to go when an emergency move came about, difficult times of course. I found the comfort I needed here.
I had given a 5star review, and now have to revise it to 1 star. The previous manager was great, now the staff is uncaring, and callous. The drilled off my lock and refused to replace it. A roof leak has resulted in damage to my belongings, and the ceiling insulation fell on all my things! They didn't give a damn!
Old outside storage units.
Cathryn was very helpful and nice very professional
Very clean, friendly environment and Cathryn was very pleasant and I formative
Cathryn is the BEST! She was so kind and compassionate and patient with me and with the handling of my situation!! Very professional, she's a definate keeper! I've lived in Orlando/Altamonte all my life and used this same facility a few times over the many uears and never have had the urge to say Hey! You need to recognize that woman/employee bc shes excellent!!
Worst experience ever. Called and they made a reservation for me. They told me I was going to pay $25. Went I arrived to the location they charged me $59.14. Then they told me for the second month I would have to pay only$14.64. And if I was late I would pay a fee of $20. I was late for one day and they charged me $145.00. For one day!!! And if I didn't pay they would not give me my belongings.
Cathryn went above and beyond to get me into a unit despite that my reservation had expired. Very friendly and helpful!
Excellent customer service and Katherine was extremely helpful with all of my questions and concerns.
I have been with Public Storage a little over a year. I have been lied to since the beginning. At first I reserved a smaller unit and went I went to move in they said they didn't have it available while I'm sitting there with a U-haul full of my property from my condo. They said don't worry Sir we will give you a bigger unit for only 5 dollars extra a month. I really didn't have a choice and had to take the bigger unit or find another storage complex the same day which in the area I live in that just doesn't happen. 3 months after moving into the unit they raised my price from $108 to $128 a month witch the person who signed me up said it would not go up for a year. Now I get a letter today saying they are increasing my rent again from the original $108 to now to $150.10. So if you are looking for a storage company that is honest do not go with Public storage. If you want a company that wont raise rates constantly STAY AWAY!!!!!!
The staff is friendly. I came in when someone else was doing their reservation i told Tosha i would be back. When the customer left she called me to come back so we could start my reservation. I thought that was nice.
Great customer service!!
Shop around This is the most expensive PS (6/17) in the area Same size unit 2 miles away is $40/mo less Older facility but well keep
Very informative and professional rep miss Cathryn, she helped us very fast was very kind. The place looks super clean and so was the storage unit.
Katherine is an absolute angle her freindly attitude was genuinely refreshing she went above and beyond her job!
Costumer service was AMAZING . Cathryn was more than accommodating .
When my mom and I came in yesterday Cathryn was very polite and super nice ! She was also funny and helped us the best that's she could. She made sure we got everything we needed
Not only the customer services crew is polite and very informative they make sure your storage is clean and cared for at all times. Cannot express who wonderful Cathryn and Ciarra have always been while I am there, either making my payments or just dropping in to check on my stuff. Wonderful team.
Friendly service. I wish that the units were climate control.
Cathryn provided me with great customer service because of her willingness to help with a big smile on her face.
I needed to rent a space last minute and the property manager Cathryn was more than helpful and such a sweetheart. Thanks for everything Cathryn, you're awsome!!!
Had storage units at this property for 2+ years. At first, in 2014, it was pretty nasty, dirty, not kept up. Since Cathryn has taken over as manage, the place is cleaner, and much better run. I feel so much better driving into the property now. She is always working , cleaning and helping. Before, I would NOT recommend this property and was actually thinking about moving my stuff. With her as manager, we will definitely stay and WOULD recommend the property. I'm older, so I believe in good work ethics. The younger that ran the place before "didn't have a clue". Cathryn knows what good work ethics are. KUDOS to Cathryn!
Cathy has been very helpful with our storage needs,and also very friendly....I would recommend this facility to friends and family..
Shay was fantastic! I got an awesome deal and am super happy!
Cathryn is awesome!
I only had my storage space for a short period of time, but from the first day to the last, Cathryn was very helpful. She showed me all the products available to keep my items secure and protected. Her customer service was second to none, and her knowledge of the the store's policies and procedures made me feel very comfortable with my decision to choose Public Storage. She even worked with me to ensure my need to depart quickly was met with a refund of costs not incurred. I would use PS again.
Cathryn has excellent customer service and was friendly.
Cathryn is very good manager. She is helpful and friendly. She is always checking to see if we need anything. Best Service Ever 😀😊
They are so nice. Thank you. I had my things in a public storage in Apopka and yes i was behind in my storage fee. I had been helping a family member. And the one in Apopka sold my and my sons belongings (he is ten) a month to soon. I lost my husband to cancer when our son was just about 1. His dad, I am disabled. I was a medic when I was injured. I had gone to Homestead Florida the day after hurricane Andrew. A person in the office decided it would be funny to pull a chair out from underneath me. Changed my life forever. They sold everything that was left of my sons life and mine. Birth certificates death cert. My sons drawings and pictures of him and his dad. We have nothing except some clothes. Papers i can never replace. EVERYTHING ..!! I haven't told my son yet. Can't, I am so afraid he will never forgive me. We have lost so much. We got robbed several years ago. Stole everything except the few things we had with us. They even stole papers and title to my SUV. Then some how had the title changed. Found out when i went to get the sticker updated for my tag. Boy we have had such bad luck. Wish i new why??? But thank you for being so kind. You have no idea how much it was and is appreciated. After loosing so much you appreciate the small stuff. Hope my son feels that way when i tell him. Thank You Sharon
Cathryn was awesome. I am very glad I choose this location for storage. Will recommend this place to family and friends.
Yvonne was great and helpful. What a blessing of a lady . Thank you
The Manager Cathryn Is so very nice, will miss her when ever I move my stuff out. Keep up the Good Work.
Everything went great with Yvonne
Costumer service was great , good communication and attention specially Cathryn and James very helpful and friendly .
Cathryn is an amazing person. She was very helpful and made sure everything went as smooth as possible. She really cares about the property being safe. I was so impressed when I seen her stop what she was doing to make sure that someone would not get hurt by debris on the side of the walk way.You could tell that she really cared and takes pride in her job. Please make sure if you need storage, stop by Public Storage and see Cathryn. She will make it a very pleasant process.
Cathryn, thank you for all of your help. You answered all of my questions and more. Thank you for making storing my furniture very easy. I really needed that after such a long day. You just dont get customer service like that no more.
Cathryn was very helpful with helping us sign up for our storage unit. Very friendly and informative!
Cathryn threat me awesame.!
Cathryn was fantastic in helping us move to Florida. Easy to move a 26' truck throughout the storage units.
Went in to pay my Bill and Jimmy and Allison were Awesome .Jimmy was able to work with me in a very professional manner . Wouldnt store anywhere else !!!!
Selma was awesome. She helped me with getting the right boxes for me. Thank you again for all our help.
Selma and Catherine
Selma was very helpful and nice. Thanks for all your help today.
Selma and James was very helpful with all my needs today. Thank you so much
Selma was great thanks for the help!!!
Chris system Chrissy was absolutely wonderful to work with her attitude was the greatest.
Selma is a awesome employee!!!! Very friendly and keep up the e good work!!
Selma is great. Thank you forma everything!!!
Selma was very helpful!!! Thank you very much..
Selma was great!!!!! Thank you for your help!!!!
It was great. Selma was awesome and very helpful. I recommend this location to anyone looking to store their belongings.
Selma was great !!!!!!!!!!!!!!
James and Selma were awesome. I would recommend anyone to rent at this location.
Selma was awesome. My experience with her was fun and she helped me with everything I need. Thanks again Selma.
The kind and courteous young lady Shanita that works the front desk was so helpful and energetic
Selma is great.. She showed me grest customer and answered all my questions... Thsnk you again Selma
Shanita Karissa services were very good at all times.
Very personable and helpful staff specially Shanita. She was instrumental in providing me a storage location within the property that would best fit my needs. The staff on the whole are very helpful and courteous. Highly recommend !!!
Shanita and Karissa were very friendly and professional in handling my rental needs. I was in and out with a new storage space in under 30 minutes. Good experience overall.
shanita was great her service was excelent.
Selma Shanita and Karissa are great employees.. They make sure I am talking care of and always helping with my storage needs.. Recommend this location to anyone who wants a storage unit.
Super nice people and affordable prices
Shanita and Selma are great employees. I went in to just make a payment and they kept me laughing and was making sure my experience today was a great one. Thank you ladies keep up the great work... I recommend this location to anyone who want great customer service
Selma and shanita were very nice and professional. Clean storage.
Customer service at this location was great. I was blown away by the generosity i received walking through the door. I really appreciate you guys. Hope to see you guys soon.
Selma was a great help I highly suggest this place!!!
Karissa answer Selma you guys are the best... I know the weather was bad today but you guys stepped up to the plate and made my experience the best...
I would like to mention to anyone who is looking for a storage unit in Altamonte Spr. Fl., to try Public Storage at 1080 E. Altamonte Dr. Karissa and Selma are outstanding employees and will make your experience painless! Thank you both for doing an outstanding job!
I have used public storage for all my needs, Thank you for your professional service.
We are very impressed with the staff at this faculty (Selma). She was very patient and knowledgeable. We appreciated that she took her time and walked us around the faculty. Selma basically helped us find the perfect storage size that we needed. Thank you so much.
Be aware these units are very old. Owner hasn't upgraded since I first looked at renting 12 years ago. The interior walls are very easy for your neighbors to access and if you don't like the florida critters running around I would not recommend this to you.
This location is great. I have another Public Storage location that is a little closer to my home, however I decided to go with this location due to the professionalism and friendliness I was given at my recent visit. Selma was great answering all of my questions and even suggesting things I had not thought of. I am really happy that Public Storage employs people who are genuinely concerned about you and the well being of your belongings. This was a very nerve racking experience since it was our first time ever inquiring about renting a storage unit. She made sure she was there every step of the way. Selma put our experience over the top. We will be asking for her anytime we have any questions or concerns. I will be recommending this location to all of my friends.
If your in need of a reasonable cost storage facility don't hesitate to check this place out. What sets this place apart is the great customer service I experienced with the staff. Thank you Karissa for you help! :)
Shanita was very professional and nice . Great experience speaking with her . Keep her around
I moved in to the unit and noticed the lock was broken. Then they charged me for two months when I was only there for one month. I have moved out. I would not recomend this place to anyone
Shanita is extremely accommodating, friendly & helpful!! A+
All good. No complaints
I had spoken to Karissa on the phone a few times. I actually decided to go with this location because of her professionalism and friendliness over the phone before I even saw the location. She continued to impress me on site as well. I would definitely recommend this location to anyone in the future!
I would recommend this location. It was convenient and Karissa was very courtesy and helpful.
The managers service has always been very professional and pleasant. I would recommend this storage facility to anyone who is looking for courtesy and professionalism.
Mayard was very helpful and fast...thank you.
Karissa has made my move a breeze and l would recommend her and public storage to anyone.
Came in and asked for prices on storage units. Shelby was a great help.
Shelby did a great job, very helpfull!!! Thanks!
Shelby and Karissa We're so pleasant, polite and professional. They were informative and helpful. I have rent at a couple Public Storage locations and this was my best experience yet. Thank you ladies.
Very helpful employees making the experience easy to deal with. Frank and Shelby were extremely helpful and friendly.
my experience at public storage was very pleasant, Shelby and Frank were very helpful and knowledgeable I am glad I came to this location. I would recommend this location to anyone.
Frank was good they helped me find the best storage unit i recomend this place ☺☺
let me start by saying, paying to have someone else hold your personal things sucks immensely, but getting help from staff members like Frank & Shelby make me feel a bit better about it. they took the time to fully comprehend and answer my questions and more importantly they didn't make me feel pressured or rushed. 4 star rating...the 5th star is what im owed in tax.
Great service !
I had a great experience and I will recommend this place to everybody I know.
Shawn was very welcoming and very helpful. My storage was safe and I had no worries about any mishaps because she was very trustworthy. Nothing was broke in my unit and I appreciate her and the rest of the staff for it. Thanks
Rented with manager Kyle, customer service was excellent!
Kyle cystomer service was great! Unit was clean well kept.
Rented with property manager kyle, customer service was good, wonderful, the best, on a score 1-10 it would be a 10.. Thanks kyle!
Kyle was great easy transition very helpful new to area
i rented with kyle. customer service was awesome!
I rented with Kyle. His customer service was exceptional!!! Very fast and friendly.
I rented with Kyle and he was absolutely amazing and extremely helpful. Thanks!
Customer service with property manager Kyle was excellent!
Rented a unit with manager Kyle he is awesome!! Saw the reviews for his property and had to check it out for myself, definitely wasn't dissapointed. Thanks again Kyle!
customer service with manager Kyle was excellent..
Rented with manager kyle, the service was very good. Better then the other 2 stores we went to. I rate his service 100 percent great service
Rented with manager Kyle, customer service was excellent no complaints. Thanks Kyle.
Kyle was lovely
Kyle was super awesome and helpful!
Kyle was very helpful the power in the area went out but yet and still Kyle manually opened the gate and contacted other stores in order to complete my request. Kyle was not only courteous and helpful but he went above and beyond to deliver professional fast and outstanding service. I will definitely recommend this facility to any one else. Thanks for making my move remarkable.
I've rented with public storage for about 3 years and I've dealt with manager kyle thru the phone mostly I had the pleasure to meet him in person for the first time today he is just awesome he went above and beyond to help me gain access to my storage. I gave a 5 star because of his customer service but the young lady needs some work, wasn't greeted or spoken to kindly. Customer service goes a long way. Thanks again kyle.
Shawn is very fast and helpful!
Kyle was extremely help and very informative
My friend rented with Kyle, I bought myself boxes and tape while I was there, only came to accompany my friend and ended up buying stuff lol he definitely knows his selling. Whenever I need a storage space I'm coming to see kyle and I think you should too!!!
Rented with Kyle, great experience with him best customer service!
Made a payment with Kyle good customer services
Went to this location for information on pricing and availability, didnt rent with him but he found me another location that had pricing that fit my budget. His customer service is just awesome. I recommend him to everyone I know. You can stop by to get assistance either for his location or nearby ones like I did. Kyle rocks!!!
Great rented with kyle
Shawn was awesome!!!
Completed my transfer today with manager Kyle, customer service was awesome!
Rented with kyle i come and see him as well as shawn, they are absolutely awesome! Will recommend this location to everyone i know, thanks guys.
Manager kyle and assistant manager shawn are great i like renting with them and they are the best in customer service around. Thanks guys you rock!!!
Kyle is awesome!
Customer service was great and clear to understand with Kyle. Good place and units are clean and maintained too
Rented with manager kyle, assist wi5h rental was very help and knowledgeable and fast excellent service
Great,helpful staff,Kyle was very nice and helpful.
Kyle and Shawn are AMAZING! They are both very helpful and am happy to have my unit at this facility. I have worked with other competitors before and I am NEVER going back. Public Storage is the best!
Dealt with manager kyle, customer service is great! Recommend him to anyone! Go and see him. Thanks again Kyle your the best!
Rented with Kyle. Great service, highly recommend
I currently have two units at the Public Storage location at 1080 E. Altamonte Dr. The place is very clean and safe. Kyle checked me in and did all the paperwork with me very efficiently. Shauna was also very helpful to me. I spoke with her several times in advance of my reservation and she helped me choose the units. She also followed up after my move-in to be sure everything was satisfactory. Great customer service ! Thank you.
Kyle was great!
Good service very nice Kyle is awesome
Great rates, great customer service! Shawn def took great care of me! I highly recommended anyone that comes in to ask for her personally! She walks you thru everything thoroughly and has no problem with answering any question! In and out with a great price!
Moving is always stressful. After working with Lamar, we were put at ease. He is very professional, kind and extremely helpful. I would totally recommend this Public Storage location for anyone looking to rent a storage unit.
Rented a unit with manager kyle, rented before at another location but my experience wasn't so great there. Came to this location and kyle restored my faith in customer service. 5 stars and 2 thumbs up to him. I'm recommending this location to everyone I know that needs a storage unit. Public storage you have a great employee on your hands.
Quick and easy
KYLE WAS EXTREMELY HELPFUL EVEN IN THE POURING RAIN AND THUNDERSTORM AND STAYED TILL AFTER CLOSING TO MAKE SURE I WAS OK
excellent experience thus far. The employee was very helpful.
Customer service is excellent. Kyle and leanette remember me by name and are always willing to help. Recommending this property and team. They deserve raises they are the best around.
Good customer service. .thanks Kyle
Kyle was able to find me a unit in the front! Great customer service!
Quick n easy...staff was great wit paperwork
Property manager Kyle, and manager Leanette have good customer service.
A+ service Kyle was awesome !
Managers Kyle and Leanette are excellent. They help me with ease every time I come to the property. They are the main reason I come to pay in-store. Great assets to the business. Hope they read this!!
The people were very helpful and recognized me. Kyle was very friendly .
Rented a unit with manager Kyle, he was excellent! I thought I needed a much smaller unit then I rented he was able to look at my items and tell me the exact size I need. All public storage need a kind and friendly manager like him. 2 thumbs up to him. Will tell my family to rent at this location.
I visited this store to inquire about prices, as I don't need to get a storage box until August. Managers Kyle and Leanette assisted me with all my questions. I ended up buying a box and glass kit. I will definitely come and rent with this team at this store. I'm recommending this location to everyone I know. I wish there was more than 5 stars I could give. They are very friendly!!!!
Seems standard. Good service. Showed me the unit before paperwork.
Good employees here
It's very Clean and workers are very prompt
Great price and service
Kyle signed me up for my storage unit. Excellent customer service and easy sign up.
Kyle was very helpful and provided excellent customer service!
Kyle was awesome even though I decide to rent from Amber at 25455!
Property manager Kyle was great, we reserved a too small unit and helped us find the appropriate size that we needed. Also the unit had the $1 promotion, came back to the office and he pulled out all the stops! He set me up with all the merchandise I needed to store my belongings correctly. I would recommend this manager and facility to everyone the property is clean and safe and manager has great friendly customer service. Wish I could give more than just 5 stars!!!!
Kylie was very friendly and very good at her job. She explained everything very clearly and you should definitely visit this location!
Manager kyle was very helpful during my move in. Property was clean and i felt safe storing my belongings at this facility. I would recommend this location and friendly manager to anyone.
Great customer service
Customer service from manager kyle is great! The hospitality is great. Would recommend this property to anyone.
In visiting storage locations in an effort to find a good price, convenient location, and someone to help with my storage dilemma; I was so pleased to have made the decision to stop at this location. Kyle the manager of this location greeted me at the door -- something I had never experienced in pricing something as such a storage unit. Kyle was very informative and answered all of my questions. I ended up making other arrangements to save my out of pocket. However, if I'm ever in need of a storage unit -- this location will definitely be the place. I hope everyone at this location is just as gifted in customer service as Kyle/ This has branded such a remarkable impression and experience for me.
I was very please with Leanette the way she was helpful in making sure I had all that I needed, the facility is very clean as well. I will recommend others of this public storage for sure.
Kyle was AWESOME! Very helpful and knowledgeable.