Public Storage Self-Storage Units at 15000 W Parker Rd, Parker, CO

This storage place literally just wants all your money. When we first started using them, our first month was $30. Then it went up to $70 a month. After 3 months, they increased the price again to $171 per month. After another few months they increased the price yet again to over $200. When we reached out to customer service, they claimed they sent us emails about all of these increases yet we never received any kind of communication from them at all. In less than a year they increased our monthly rent 3 different times. We found another storage company (extra space storage) where we have the same size unit and we are only paying $87 a month. And they are all indoors and SO much cleaner than public storage. When we moved all our stuff out the other day, every single thing was covered in dust and dirt and dead bugs. I will absolutely NEVER recommend this company to anyone that I know. What a waste of our time and money.

Great location, clean storage spaces, and very friendly staff. Louie was very helpful and great to work with.

Both Tom and Louie have been of great help to us in securing a Public Storage unit at a Parker CO location. When we needed assistance when we moved in, Tom checked in on us and the movers. He is always available by phone or in person to help us figure any Public Storage issue, like the P S lock. It's pretty cool, and we now know to use it properly. Little things can make a big difference. Thank you Tom!

We received notice that our rate on our unit was once again increasing. We called and spoke with Tom and asked if they had a smaller unit to rent. He said we were in luck and that there were several units available. He showed us both units and gave us a quote on both which were cheaper than the one we have now. Thanks to Tom for all his help and at the end of the day gave us a great deal!

Place is always clean. Great service. Tom is the best property manager I’ve ever dealt with. Wish I can give it more than 5 stars. A+++++

TOM is great and takes are of his clients, we are grateful to have an affordable storage facility next to our neighborhood with these great employees!!

Ask for a rate reduction if you get a large increase!!!!!!! We have had a 10x20 storage unit here for 4 years. It kept at a good rate with only a couple rate hikes until the last year when it increased $115 in one month. This was much higher rate than what someone new would be getting. We went and spoke with Tom and he took the $115 back off the monthly rate. Excellent customer service by him and because of him we are going to continue renting there. Thanks Tom!!!!!!

Hats off to Public Storage 15000 W. Parker Rd. A big thanks to Tom for all the help he's given the family on our storage unit. He, working with the home office was able to clear up problems we had with our account and made several positive suggestions on maximizing our storage space. Thanks again Tom!

I was in the process of downsizing my 10x5 unit, and Tom showed me a couple of the available 5x5 units. I later went online to reserve the smaller unit. The next day, I received a call saying the unit I had reserved may be smaller than what I needed (a 5x4). I went into the office the next day, and Tom was able to walk me through the transfer of my 10x5 to a 5x5 and made the process very simple and So easy!! Appreciate all of Tom's help, which was always with a smile! Highly recommend this facility at 15000 S Parker Rd!! Newer, clean, and secure. Plus, easy access through the app.

I contacted this storage facility several times in regards to the outrageous rent increase in our store unit. I happen to run into the District Manager on site who even agreed about the huge increase. The District Manager promised to call back and never followed through. I guess they were too busy to make the call to their customers request. We understand prices fluctuate from time to time but we took a HUGE INCREASE in our storage unit. Message to the DM: the next time someone contacts you multiple times you should at least make a call back. Its not only rude, but very disappointing and unprofessional.

Moved out of our unit today and Tom was absolutely amazing in answering all of our questions! He helped us finish up and let us know what to expect next. 10/10 for Tom and this storage facility.

Tom took such great care of us, I believe I asked him 300 questions and answered each with a smile. Big help with helping us get a unit. The best was coming and seeing Tom, himself power washing the building ad I pulled up. Of course I was greated with a big smile and more help from Tom! We need more Tom's!

Louies customer service is a-1🙌🙌🙌🙌!!! Best service at public storage!!

The customer service is outstanding. All employees are friendly and concerned that renters are happy. Louie and Tom have been extremely helpful. Having never had a storage unit before, I did not know what to expect. Louie was very kind and patient with me explaining how the lock and unit works. He showed me how to use the APP to open the gate. Louie followed up with me the next day to be sure I was satisfied with my unit. Tom called me when I put in my notice to vacate. He wanted to be sure I was happy with my rental. The facility is clean and new. Thank you to the wonderful staff for your great customer service. Would definitely rent here again if the need arises.

Excellent Customer Service and Tom was awesome showing me the different units and helped me finalize renting a unit!

I got my 5 x 5 Storage a couple of months ago I really love it is very spacious. I have never gotten a storage before so I was a little unsure of which one to get Clarissa was very helpful when I went in and got the Storage other staff was great too, Clarissa was very helpful in letting me know how to access through the app Which is really easy and I love to open the door that way. Clarissa was also very helpful when I was having trouble getting a box out of my car. I am glad that I am using Public Storage in Parker at 15000 West Parker Rd.

I have had great experiences at this location. I needed to upsize my unit and Jamie helped me out. He was quick, had a great demeanor and got me set up with what I needed. Thanks Jamie!

LOVING this place so far but it’s a shame that the first time that I asked for customer service help. I got an unbelievably rude and hostile ethnic man telling me that he’s going to put a note on my account for just wanting to see why I couldn’t get into the gate, and not even giving me helpful options as to why there could be a glitch. He has a very distinctive car like it has resin decals on it so if you see that car don’t go in and talk to him. I would say a very accusatory person, which I’m sad for him, unfortunately, he’s on the defensive as soon as you start to talk to him. But other than that so far, I am loving, storing my belongings here!!

Jamie made finding a unit that fit my needs very easy and was very helpful.

Public Storage @ 15000 W. Parker Rd. In Parker, CO has great indoor storage units. It is safe, secure, and climate controlled. Great location and convenient access. Jesus is the new property mgr. - Great communication.

I would prefer NO STARS! I have never in my life had to repeat myself so many times. You never know who you are going to speak to you when you call this location then when they have a power outage, they don’t want to take ownership of it. My husband and I took off work to vacate our storage unit, but couldn’t get in due to the power outage, then another day we went and couldn’t get in. There always seems to be sonething. And the latest one is asking me when i will be coming! WHAT? This has been an ongoing frustration and it has cost our jobs and a rocky marriage. I certainly hope that they credit us back for at least one month for this miserable experience. hope this will grab someones attention.

Blythe was true rockstar made my storage process easy and quick def recommend

Easy access with out and indoor storage

Nice facility, clean with what seems to be friendly tenants and workers!

Awful experience! Rate increases almost instantly. Icy unsafe conditions on the interior roads, huge incline/decline steep roads, office was closed damaged for months, customer service with the manager and "area manager" poor! Customer service did try to help once, but failed (but they DID try). Avoid Public storage at all costs in Colorado. They locked us out on "move out day", by checking us out and removing us from the system, but we were making trips, hired movers and a moving truck from out of town, still within business hours. And worst of all our leather was damaged inside their units because it was so hot inside the unit, our electronics were damaged. DO NOT GIVE THESE PEOPLE YOUR MONEY! Pics to follow

very good service friendly staff helpfull

Had a stressful day of moving and Blith was amazing! Helped me close out my unit and find us moving cards. She is super helpful and very kind!

Great Customer Service by Nancy !!! Great lady and showed me my place and helped me in answering my questions. Very easy to rent from. Thanks so much !!!

I had such a wonderful experience when I came to inquire about a unit today. I just wanted to share that Ms Nancy was a great help and had such a wonderful Energy. Made my visit today even fun. Thank you again Nancy for all your help.

The place is really clean, and conveniently located. The pricing isn't stable, the price appears to go up every 3-6 months. My largest unit is changing from $260 to $324 a month. My two smaller units went from being $95 and $96 a month to $115 and $124, respectively. Not sure why or how, but the units that are $115 and $124 are the exact same size. Just make your storage short term. But beware you have to pay for the last 30 days regardless if you move out on the 2nd of month or whenever, as per the contract they don't prorate.

I had a very good experience with this location, Nancy is absolutely amazing and kicks ass💪🏻

I was very pleased with the unit at 15000 W. Parker Road. Louie Long was great to work with and was always very friendly and helpful.

Eric was extremely helpful in helping us locate 2 10 x 20 units. Eric provided exceptional customer service. Thank you Eric.

This is a.clean and out of the way storage location. Lewis at the front desk was very helpful. I took one star because the public storage app doesn't always work. It using USB to connect to the gate. Which is fine, but it doesn't always connect. So you have to make sure you have that long code you get to open the gate. The prices for the storage are fine, but you want to make sure you get one on-line to get any deals. If you just show up, you'll be paying full price. Also if you do it online you can fill out all your information instead of wasting your time at the counter, which can take forever if their computer is having problems.

Met someone there that is using the storeage to buy a piece of furniture. Looks very clean and well maintained.

I love this place, Louie is such a great help has helped me get multiple units. It's affordable and it's close to home

The place is clean and easily accessible. Jeremy was a great help showing us around and getting us settled with our rental space.

This location is fantastic! I’ve used Public Storage in the past, with great results, and this location is by far the best. It’s clean, accessible, and very well managed. Louie took wonderful care of me and was super helpful. Don’t hesitate to give this location a shot if you’re looking for storage in the Parker area. Thanks, Louie!

I used this location for temporary storage for my recent move. The unit size was perfect, the facility was clean, access was easy via the app, and Louie answered all my questions & took care of my needs each Sunday when I stopped by.

I needed storage asap for our move from California to Colorado and Eric and Luis were very helpful and courteous. When I only needed 1 of the 2 storage units Luis recognized it and modified my account the same day. I highly recommend Public Storage located at 15000 W Parker Road in Parker Colorado. Joe

We enjoyed this storage place. We used it until our house was done. Eric was super helpful whenever we needed something! Thank you Eric!

Getting a unit here was super fast and easy, and when I needed to downsize my unit on short notice Eric was unbelievably helpful! He took the time to help me understand the process and make sure the transition would go off without a hitch. Eric, if you're reading this, you're a LEGEND!

Eric went above and beyond to make sure we had the right unit for our needs. Great customer service! Update 5 months later: Just moved out of the units and it was an easy process. I "moved out" on the app and just stopped by the office to finalize it. Took less than 5 minutes.

Excellent experience. Units were clean and the staff friendly.

Eric was a very nice young fella that went above and beyond by not only helping me locate the facility personally … but was very personal… patient and accommodating . His information he presented and overview of guidlines … persmeters and rules were thourough , efficient, and to the point. If your looking for a little more personal of a renting experience… rather than the disconnections that seem to be today’s norm in most things anymore. Eric is your guy at Public storage in Parker Colorado.

Peter was very knowledgable and professional. He expertly explained storage policy and quickly provided a solution to resolve issues. Outstanding service.

Eric was great help , friendly and knowledgeable!

Shout out to Eric for being so helpful.

I stopped in today with many asks and I was so relieved to have Louie there to help. He was so very patient with me and went out of his way to ease my complicated situation with my out of state move. I don’t understand the pricing being different online rather than in person, among other things, so I couldn’t give five stars. However, Louie gets 10 stars and I was very fortunate to have him help me! Public Storage is lucky to have him!

We’ve had a couple units on this property over a few years and have continuously had a good experience. I can testify from personal experience that this public storage is well-maintained by all who work here and it’s property manager is competent and endeavors to provide high-quality service. Thank you!

Nice new clean facility. Three stars due to pricing scheme. They get you in at a reasonable rate and then raise fees substantial (20%) a few months later. I would recommend trying to find somewhere that is more honest about their prices. edit: Yet another price hike! They are now charging 31% more than when I signed up last year. Rather surprising seeing that there are still many unrented units. Dropping review to two stars and looking for a new storage facility. edit #2 Holy cow they did it again. Is there no end to their greed? New rate is now 78% higher than when I signed up last year! 78%! That is just nuts.