This was a great experience. Lynita was super friendly and helpful. She made the process quick and easy as well as made me feel assured that this was the right safe place to store my things.
Ms. lynita ís the best . She’s always provided great service . Company’s lucky to have her
I was stressed trying to find a secure place to store things I just wasn't ready to let go of.
Then I met this beautiful woman Lynita who was so helpful. She was so professional and articulate as she assisted me in navigating the space that I needed as well as a price that was conducive for my finances as well as the space needed to store my belongings.
It's hard to find good service as well as someone who doesn't seem irritated or upset to be at work. Lol
Thank you Lynita and all seeking customers reach out to her if you have a need.
Ms. Lynita was truly a Godsend
I was in need of a storage unit and I wasn't able to find anything from my budget and the size that I needed for my mother-in-law stuff. It wasn't a whole lot of stuff that we needed storage for it and something very minimal I needed took the time to help us out go over all the options that she had available on the Property walk us through helped us find something suitable. We had went everywhere and they were trying to charge us way more than what it was worth and then more than what we can afford so we truly appreciate her Public storage
Best self storage experience I’ve had thus far. Lynita was very helpful and made the whole thing a breeze and comfortable. She explained in detail the differences and even showed different units multiple times. She didn’t loose patience even when I would have if I was in her position. I appreciate this location and Lynita. Thank you!!!
Shout-out to Linetta for the extra care and follow-through. She took the time to ensure everything was set up correctly and communicated clearly, which helped eliminate confusion when managing multiple locations.
Support like this doesn’t go unnoticed—smooth, efficient, and genuinely helpful.
Lynita is so kind helpful and professional. She reached out to me to sign my new rental agreement (I’m in New York) and noticed my rent went up on my account. She alerted me to the change and put in a request to lower it back to original amount from $93 back to $70. It was approved. I am so happy she called. She remembered I travel for a living and details about prior conversations we’ve had which made me feel valued and cared about as a customer. Lynita is a phenomenal customer service rep and truly an asset to her company!!! ❤️
Lynita is amazing I have good customer service before but she went above and beyond. Any and all questions answered and extremely kind and knowledgeable.
The nice lady in the office saw me drive up and met me outside. I was confused and she was able to answer my question. She was very patient and helpful. She’s stellar! Excellent customer service!
Lynita was an exceptional employee and making my storage experience great. I appreciate her professionalism and customer service skills she showed.
I absolutely enjoyed working with Lynita! She was very helpful and polite. Thank you!
I went in, and Oliver helped me. They were so nice. I was just price checking, and not bad prices either. I'll be coming back.
Lynita was very thorough, professional, and helpful! This was the smoothest interaction I’ve had with a rental company, thanks to her! I definitely recommend her, 10/10 and also getting a unit at public storage!
Lynita helped me with all of my concerns! Excellent customer service! Thank you
Had some questions about my unit, Lynita relieved my concerns immediately and made sure to provide A1 customer service! Always is nice to feel like your possessions are in great hands, thank you so much!
Lynita was awesome getting me set up and answering all my questions! Excited to finally have some storage!
Lynita is amazing she has helped us with all our needs and even went above and beyond normal customer service by helping us speak with my mother in law who had questions about the unit as my mother in law paid our first month. Every time I'm at the unit Lynita has been friendly, kind and so understanding of our situation. I wish everyone in customer service situations would approach our needs the way she does and it seems no matter what the day brings she has a smile on her face and brings a calmness that is so much appreciated. Thank you!!!!!! We really appreciate you.
Lynita was amazing. Customer service on point! Love seeing her bright face every time I stop by!!
I was gathering information earlier today and called this place and was lucky to talk to Lynita. She was very helpful and provided me with all the information I needed. She was friendly and knowledgeable about her job. I command her service.
Lynita was absolutely amazing. She called me regarding an issue on my account and was incredibly kind, patient, and helpful throughout the entire conversation. People like her make such a huge difference, and her kindness absolutely made my day. She explained everything clearly, handled the situation with genuine care, and truly went above and beyond to help me. Thank you, Lynita.
I just wanted to shout out Lynita for her outstanding service once again! She is so helpful!
🌟🌟🌟🌟🌟
I had an outstanding experience at Public Storage thanks to Lynita! From the moment I arrived, she was incredibly welcoming, professional, and attentive. She took the time to show me the storage space in detail, answered all my questions with clarity, and explained the rental terms thoroughly and patiently. Her polite demeanor and helpful attitude made the entire process smooth and stress-free. Lynita truly went above and beyond to ensure I felt confident and comfortable with my decision. If you're looking for top-notch customer service, ask for Lynita—she’s a gem!
So far so good, I looked at storage units online as we are moving out of state but not ready to move everything, Public Storage seemed most suitable for us. I made a reservation online and Lynita called me the next day to follow up, I told her I needed to double check with my husband before completing the process and she was more than happy to call me back later, and also gave me the option to call her back sooner if I needed to - I really appreciate when businesses aren't clawing at the money in your pocket. She promptly called my back the next morning to follow up, and we got all the paperwork finished over the phone and my remaining questions answered. She explained how the app worked and the timeline of when and what to expect. I read the reviews for this company and it seems like most complaints could have easily been avoided by reading the contract in complicity and asking remaining questions. There was no hmming and ahhhing when I asked direct questions. Lynita was prompt, knowledgeable, and friendly. I would highly recommend requesting her if you have had issues with previous services as she seems to be the one to get things taken care of. Look forward to moving in today :)
Lynita was very helpful and sufficient! She was very friendly and made my day go smoother👍🏼
Place is busy and the staff personable and helpful
Lynita was SO helpful and was so nice and cooperative!!!
Lynita is absolutely amazing! Very kind and helped with all of my issues/questions!
Lynita was so helpful finding the correct type storage unit and went out of her way to help with making the reservation over the phone.
Lynita was very friendly answered all my questions very knowledgeable. I would definitely recommend Public Storage.
Lynta was very informative
And helpful with questions avout unit sizes
Thank You
Lynita fue muy amable y es muy profesional en lo que hace me encanto su servicio, si pudiera darle más estrellas lo haría sin dudarlo.
Lynita wad very friendly and made it easy to rent a space
Had a great experience with a young lady named Lynita. She was very helpful and informative. Would definitely recommend this place and pricing was low.
Lynita took great care of me and was very friendly
Lynita is great! Quick serviceand she was excellent to work with!
The help and customer service I received at this location was really great.
Lynita was very helpful and professional. I was very happy and satisfied with my unit
Thank you
Yall made a terrific choice when hiring this woman. Lynita was knowledgeable, helpful and professional. Made my experience hassle free and with confidence . ***** Thank You Lynita
Lanette was a pleasure to work with, she was knowledgeable, friendly and efficient. She helped me solve my problem on the application in under 2 minutes!
Lynita was wonderful! Great service
I was in a stressful situation and Lynita was able to help me get a unit with great service! Thank you!
Great customer service from lynita!
Lynita is fantastic and great to deal with , very good with the customer and very knowledgeable in her work.
Lynita was very professional. She showed me some units. I will definitely be renting a unit from her
Place was very clean and neat very helpful she’s awesome
I took a tour today of the facilities. I was looking for climate controlled spaces and that's what I saw. The staff was professional, very friendly and helpful especially Lynita. I will be moving in this week.
Good rates, and Lynita was very helpful getting things set up. Much appreciated!
I came to look for a unit and check some stuff out. Lynita was really help and thorough 😊👍
Lynita was very helpful she's very pleasant person she's a great worker
I recently went looking for a storage unit and it was a beautiful young lady that helped me find exactly what I needed. Thank you Ms Lynita 👏🏾
This public storage was great, no problems at all. Lynita helped make getting a unit easy and stress free!
Lynita was great help! Was very nice and helped me with getting my unit! Amazing service!
Lynita was really friendly and extremely helpful with getting set up. If you have your own lock you’ll get refunded on the lock deposit when you return it.
Lenita is awesome! Very kind and helpful!!!
Lynata made this process so easy for me ! Just moved here from Alaska. Got my one month for just a dollar and she made it quick and painless! Love her. ! Love this place !
I just like to say the nice lady (lynita) went out of her way to show the difference in the unit's not once but twice once having to go back to the office when we asked about seeing the difference in size unit .she was so pleasant when she showed us the unit's,but also when she did her job in the office finalizing the paperwork Thank you lynita at public storage 6651 n Franklin avenue
New management is great. Lynita in the front office is amazing.
Lynita Did a wonderful Job !!! Highly Recommend Public Storage !!
Lynita helped me get my storage unit and was very helpful ! Would recommend 10/10
Easy to access; plenty of room. Trouble free.
Very easy process, and we were so pleased to find a new lock left inside the unit for our convenience.