Public Storage Self-Storage Units at 3702 Aldrin Dr, Loveland, CO

UPDATE 8-31 I am currently paying $301 PER MONTH more for 2 units than if I secured the same two units off the street TODAY! PS call center, I recorded on video for proof, told me I can lock the new price in for up to 6 months, and they increases prices maybe 1 time a year. I've lost count on the # of increases this year, due to "market comps" but they don't factor that for DECEEASING your rent, only INCREASING your rent after you sign up and have moved your items inside. PS call center would do nothing to adjust my rate, and told me I would need to move everything out, wait so many # days, and then I can move it all back into the unit for the cheaper pricing. PLEASE AVOID RENTING HERE...YOU WILL REGRET THIS 200% UPDATE 8/25: Location is offering my current unit for $247 per month for In Store Price OR Online Special Price of $198 per month, with 2nd month FREE, HOWEVER they increased my rent another 16.77% from August $316 to September NOW CHARGING ME $369 for the same unit they offer new customers for $122 less per month Instore or $171 less per month online. How is that possible if my unit pricing should be based on "market comps", and they don't have pricing at the same facility on the same "comp"? Do you understand what I'm saying people...is this the storage unit company you want to rent from on a month to month basis...look at my increases. THIS STORAGE UNIT IS A COMPLETE RIP OFF. YOU CAN CLEARLY SEE PUBLIC STORAGE AND THEIR JOKE OF A MANAGEMENT TEAM IS HELL BENT ON SCREWING YOU OVER AND THEY DON'T CARE. THEY DON'T CARE - BECAUSE ALL THEIR PRICING HISTORY SHOWS IT. RUN SO FAR AWAY FROM PUBLIC STORAGE IN LOVELAND.....FAR FAR AWAY before they basically rip you off by moving you in, increase your rent regularly while reducing the price to new renters. All the while..you are stuck in the unit unless you pack everything up and move out, then return the next day and move it back in to be eligible for the new MARKET price they publish. On Tuesday 8/26, I will be reaching out offices of Franklin D Azar & Associates, Baker Law Group, Burg Simpson, and Watton Law Group to explore options available to myself and others who must also be falling victim to these pricing rregularities, otherwise I do hope this also isnt what appears to be clear retaliation for speaking out against Public Storage's deceptive and generally unethical business practices of claiming market comps, while having lower regular priced units of the same size at the same property, while increasing my monthly rent. Was even told by a district person just over a month ago after my other reviews, "multiple increases in a few months are highly irregular". That's the second time a district manager or higher made a claim only to be proven wrong shortly after in 2025. This was July 2025 They continue to increase monthly rent. Was told this wouldn't happened when they took over not even 1 year ago, and just got another increase. $236 to $304 per month, always told "market comps". I would strongly recommend NOT renting here, because once your here, unless you can afford the time and expense to move everything out right away....your stuck. RUN AWAY FROM PUBLIC STORAGE!!!!!!!!!! Before it's to late. Update...spoke to a district manager, they cannot do anything about my monthly rent. Market comps are proprietary information, perfect way to disguise monopolization, but he is willing to waive the $60 late fee on the $68 increase I received over last month, which I refused to pay on the 1st. Yes...the $68 INCREASE from last month, if I pay the increase amount. So... Management solution is to waive the late fee on the increase but there's nothing else that can be done. Being someone that is only 20% recovered from full rotator cuff surgery, it was quite disheartening to be told that if this arrangement doesn't work for me I am happy to move out. Which is quite easily done when you really have only one working arm. Public Storage...the storage equivalent to United Healthcare. Please do not rent from any Public Storage.

Big Rob was very patient and helpful!! He definitely put our mind at ease. Definitely will continue business here and recommend. Thank you Big Rob!!

Mouse infested storage unit. There was a significant amount of mouse droppings and urine all over all of our items. Note that this damage may not be covered under any additional insurance you purchase.

GREAT PEOPLE! Super helpful, I had made a mistake and thought it was their fault, after respectfully bringing it to their attention, Rob or “Big Rob” was EXTREMELY HELPFUL! Came across town to help me out. Also shout out to his supervisor for following up!

A great experience by far, by phone and in person! Lynita (hopefully I remembered her name and spelling of her name correctly) at the 6651 N. Franklin, CO, location, was very pleasant, patient and helpful! A convenient and very clean location.

Avoid Unless You Only Need Storage for One Month ONLY Be warned: Public Storage rates will spike by 30% or more — even outside of any promotional pricing ending. These are just straight-up increases, labeled as “market adjustments,” with zero proof ever provided to justify them. Do a quick Google search — there’s a long history of lawsuits over price manipulation and hidden fees. Now, with RealPage-style pricing software, they’ve found new ways to manage their business unethically and push prices up unfairly. So yes — if you only need storage for one month, go ahead and let them set you up. But if you need anything longer? ABSOLUTELY NOT!!!!! Expect constant, unexplained monthly hikes under the excuse of “market comps.” Choose wisely. June to July - rent went up 28%. Had this occur from May to June on another unit there. The stress level caused by waiting for August's increase is not a good way to do business, Thank You Public Storage

No hours listed, no one answers phone, unable to talk to a living person. No one available in person this is now automated spam no real people. Terrible business.. support and real local storage.

The staff are always so friendly, kelley was very helpful. They make storing my belongings so easy!

Technically, they did what we paid for but over 5 years, this site has been sold to 3 different companies. The latest, Public Storage, increased my rental fee by nearly 50 percent with 3 months of taking over. Staff rarely on site, national call center, and online chat of no real help to us. Found a site only 12 minutes south for 75 percent less per month. Worth the 6.hours it took us to move.

dario sucks he was really pushy about a review when i was just trying to pay my grandpas bill to top it all off he is really rude to other employees in all honesty i would leave dario a 0 star if i could

Great service

Bradley was awesome, quick and efficient no trouble showing me around, very professional

Robert was very helpful.

Talk to Lynita. She'll get you set up for exactly what you need at the best price.

Lynita and Kelly were amazing! Beyond helpful and friendly, and quick to answer any questions I had!

Lynita and Kelly were very helpful and professional.

I just wanted to say that Kelley was very helpful and had great customer skills and she was very helpful and very knowledgeable about the storage facility. I would recommend her to anyone needing a unit.

Ugh. Just found out Summit Storage is being taken over by Public Storage. Who the hell wants 6-9 PM hours? Summit hours are 5-11 PM. Time to leave.

Property Manager, Lynita was very professional and helpful in helping me with my storage situation. Definitely recommend this Public Storage location.

Lenita was very accommodating and helpful

Kelley in the office is very knowledgeable, accomodating and friendly. Very secure facility.

Fast, friendly.

Lynita was SO accommodating. Very friendly and helpful. Would recommend this property to anyone looking for extra space!

Been trying not to let it bother me but a while back I came into this location to find out some information and a manager named Dario tried to force me into writing a 5 star review. Dude even tried to take my phone so he could put one in using my name. I had no issues with the other folks working there but Dario made me so uncomfortable that I decided not to do business with this company. Not only that but I don’t know that I can even trust any of the reviews I have seen if this is how they are getting them. Really not impressed.

I've been renting a unit here for close to ten years, paying the same rate every month. Now, my rent is suddenly 50 dollars more. Same unit but now almost twice as expensive. Guess I'll be taking my business elsewhere.

Do not store things here! They raise prices 30% every few months. Absolute rip off scam. They should be ashamed.

Wonderful staff, best prices and great location. I had a wonderful experience renting here!

Dario was amazing

The overall experience was good. The folks that work there are very helpful. I was able to get my storage unit and moved in promptly.

Michael was amazing- very knowledgeable, personable, professional. He’s a 5 star employee. Thank you so much Michael you’re the best!

Spoke to a guy by the name Michael. Micheal was very helpful and very informative about storage. Helped us make decision in the size of unit we would need.

‘Mike Torres’ has been very upfront and helpful about these storage units. Mike has been very Helpful in helping me decide and switching to a bigger unit.

Bradley at Public Storage on Aldrin was extremely helpful in resolving a problem. He is bright, courteous, and well-informed. A fabulous employee.

We are moving into PS this month and it’s been so easy to navigate the website and app Today when we went to move in, we discovered the unit we rented online was not the size we needed. Michael went above & beyond to make the necessary changes and we were able to begin moving in as planned We would give him 10 stars if that was an option. Many thanks to Michael and PS. An addendum since Google wouldn’t let me write a new review… We went back today, January 6, 2025 to finalize a reservation for a second unit and had the pleasure of working with Bradley. He made it easy, again, and we can’t thank him enough. We will have to settle for 5 stars for Bradley because we can’t give him 10! Both units we’ve rented, one outside and one climate control were pristine and ready to move in.

Michael was fast, efficient and professional. He was helpful and was a continuation of the positive experience I’ve had with public storage in the past at previous locations.

Service was great and fast. Thanks Mike & Morgan

Taken over by the worst company ever, public storage. No warning. No auto pay accommodation, just junk company. This is NOT storage sense.

A good, gated facility with attentive staff and reasonable prices. No signs of mice over several months. Good job on the mitigation!

Fantastic!

ease of setting up an account, the discounts & amenities: I feel the place is very secure, 24 hour surveillance, easy access to my unit. The staff, especially Charlie, friendly answering all my questions.

We only needed short term and they were great to work with

Be careful. They will charge you a full month if you move out the day of renewal. No prorating, no refund.

Glad I found this place. Clean property and storage units, great management, and fairly priced.

Excellent staff and unit! We had our needs fulfilled and more in just under 2 months. Polite and communicative staff, knowledgeable and patient.

Charlie was very attentive, helpful & kind. I feel confident she will sort anything out.

Fantastic! Great location, secure, clean, A+!

It was just a good storage experience. Never had any issues. It was nothing remarkable but that's kind of what you want in a storage unit. It needs to serve a specific purpose and do it simply. Access was always easy. Space between rows was nice and wide for all sorts of vehicle traffic. Very pleased. They also had very competitive specials at the time and it seems like they rotate them to stay competitive.

The manager is very nice and made sure everything worked out as best as it could

Agent was professional, articulate and very quick in setting up my new account. I was thrilled at how clean the unit and facility is. They even provided a cart on wheels to assist moving storage items from the vehicle to the storage unit! Great customer service experience!

Charlie was very helpful, professional and knowledgeable. The facilities were very clean and so is the storage unit.

Very pleasant professional assistance throughout.

I enjoyed talking about one piece with the staff. Thanks for having me for the short time I was there

Just what I needed Great help at the front desk

The manager of the location was incredibly helpful and friendly. She recommended the perfect location for our unique needs.

The price for a 10x10 unit was unbeatable compared to other local units. It's even a gated community, LOL. Setting up my account with auto-pay was a breeze. Excellent, and friendly service. I highly recommend them!

Christin was able to answer all my questions. She was very helpful. I didn't feel like I was bothering her with all my questions like I did at other places. I feel Christin is an asset to your company.

Friendly staff. Immaculate property

Easy to set up!

So far so good. I just opened a unit last week.