Angel is the best property manager. Great customer service. 10/10 highly recommend.
Hanne went above and beyond and got me a price reduction on my unit after corporate increased prices. Great experience overall.
Amazing place to do business with! Very professional kind and friendly. 10/10 would recommend
Angel is extremely friendly and helpful she going to do whatever she can to reach out and make sure that you're belongings do not get sold also it went above and beyond to give solutions to better suit storage needs. Thank you angel!!!
I had to find storage within a day for my son’s belongings as he is overseas & Angel and the team at the Lakewood,CO location were able to get me a competitive rate, and a unit. within 30 min I was able to start moving my sons belongings into the unit. They made a stressful time for my family and lot easier!
Angel is amazing! I rented one unit (and had fun doing it!), then realized it was too small. Angel got me another, larger unit with no problem at all. I felt bad I was creating more work for her on a busy day, but she smiled the whole time and assured me it was no problem. She also ensured that my space wouldn’t get any ice and had sun exposure, since a big storm was coming. Very easy to work with and super friendly! Grounds and spaces are very clean. Thank you for a great experience, Angel!
Property agent on-site was very polite over the phone. She was able to help my needs as I needed to pay in person.
I love love this location!!!! The area is beautiful and the staff at the storage is awesome!!! Made me feel really comfortable instantly!!!!! Very nice person!! All around great experience would DEFF recommend!!!!!
Very good experience, very friendly, immediate attention, angel
I genuinely recommend this Public Storage facility because of the great experience I had; Angel, the manager, was attentive, helpful, knowledgeable, and why I think everything is so well run. The grounds were well maintained, the units clean, and anytime I had questions, Angel got right back to me. She also made sure that when it was time for me to vacate, that she called me well in advance AND followed up to make sure I had what I needed to do so. Honestly, it's difficult to get good customer service these days, so it means a lot when you find it. Thank you!!
Angel Was Beyond Polite & Super Considerate Best Hospitality Forsuree!!! Thank you Angel !!!!
Shoutout to Angel, for being super flexible in switching us storage units mid move, since the one we originally rented wasn’t big enough!
First time using public storage. I got a Call from Angel explaining how everything works. When I got to public storage Angel was so helpful with paper work and walking me through the property to show me where my storage unit is. It make my day go smooth. Thanks Angel!!
Angel was a pleasure to work with.
Angel is always great. She always is so helpful and goes out of her way to make you feel great. I will continue to use this storage facility for a long long time because of Angel. If you need a great clean facility this is your spot. Remember ask for Angel!!!
Angel was super helpful and made the whole process stress-free
Angel is awesome, every time I’ve came in she’s been outstanding! Thanks for your best customer service!!
Friendly, kind and accommodating Angel is all of the above! Didn't feel great with another location and when I came here I knew it was the right choice! I don't think there's a better place to store in the Denver metro area!
We’ve been customers at this location for over three years. Always exceptional customer service! A huge thanks to Angel, the Property Manager, for always taking such great care of the facility and making sure we have everything we need.
Had a great experience renting a unit here. Space was clean and felt safe and secure. Sandy was also incredibly helpful. Would recommend!
Angel is very professional and knowledgeable she has great customer service skills and very helpful. Public storage you need to give Angel a raise and a promotion!!!
Reservation and check in process was very easy. Prices are reasonable as well.
The facility is wonderfully maintained by Angel the property manager, and she was extremely friendly and helpful when I had questions about insurance, locks, etc.
Bays are clean and protected from pests, we have all kinds of house stuff in our bays now, and we are happy with the facilities!
Our experience was great with the manager on site since the moment we arrived. Answered all of our questions to the best of her knowledge, very welcoming and friendly very aware who would come in and out also she would check up on us even offered us water! She made our experience great !
Angel is always so helpful and kind! The units are well kept, and I've always felt safe there, because the units are consistently being monitored and tended to!
Angel is a great property manager, super friendly and the property is very well kept. Would recommend a unit here :)
Angel is amazing!! She was nothing but helpful and answered questions for my mom and I in a manner that was clear and concise and extremely friendly and polite! My mom and I had to rent two units because we are going through a little bit of a hard time currently and although we are struggling a bit Angel made getting the storage units and explaining everything regarding pricing and fees and anything else we needed to know super easy! It was a very stressful situation that she made very easy for the two of us. She is not only great at her job, she is also a very nice, polite, and cheerful person. It is very refreshing to deal with somebody in a customer service position who is beyond friendly, very knowledgeable at their job, and willing to do whatever is needed to make your experience at their business wonderful! I would highly recommend this location to anybody in need of a storage facility.
Been here since before the transition to public storage, was nervous for the big conglomerate to take over but Angel has been absolutely that-- an angel! It's nice being able to wave at the staff at these places and feel like they're actually happy to have you around. Will be continuing my patronage as long as she's here! 😀
I’ll save you lots of time And money..
do not use this place for storage.
Went from $135 to $210 a month in 6months and you will not get the month for free.
worst place of business I’ve delt with in a long time. Not even worth the 1 star ….
Hey shout out to Angel, she is always friendly and caring. Usually goes out of her way to help the customer. She was thoughtful to have a dog treat for my dog and then later came and found me at my unit said thank you to me for being a loyal customer and through me a discount for the next couple months which really helps me out.
Angel is a life save. Having a really bad day and she saw me, came up and helped me get into my parking space. Truly an amazing person and the best at customer service!! ❤️
Damien is extremely unprofessional and rude. He came across very confrontational even after I explained to him what I was doing . He then proceeded to knock my electric bike over breaking off an expensive derailur then told me not to cuss at him!! I pay PS to store my possessions. I shouldn't have to be constantly be explaining why and what for am I in my unit. If it's during operating hours and I have a legit reason to be there then don't harass me when I'm there. Completely wrong way to approach a paying customer!! You were way out of pocket on this one Damien! Have your facts straight before you accuse someone of wrongdoings. Breaking people's stuff isn't ok either if you were never taught that. I wish I could give the facility a better rating in general but I havent even been there 3 weeks and have had more than one encounter like this.
This storage unit rocks Angelea is awesome she has helped us a lot in so many way. Didn’t realize we had it good until we stored here. Definitely recommend
5 stars angel went way above and beyond for me took care of every need I will be coming back
Friendly staff, very clean and efficient
Please do not trust this location with your items.
I’ve stored my items here for a little over a year and it has been an upsetting experience. Entry and exit gates are consistently broken/bent, elevator is the only way up stairs (the doors in the stairwells are locked), insufficient carts on premises for transportation of your items, transient/homeless population living within the storage facility, office closed during specified open hours, and more are all things to look forward to when you store your items at this location. Please understand, this is place is not secure or reliable.
angel was awesome! super helpful!
Great facility and well maintained. Angel the manager was very welcoming and helpful.
Property manager is awesome
I had an excellent experience with Public Storage! The facilities are clean, secure, and easy to access. But the real highlight of my experience was the incredible service provided by the site manager, Angel. From the moment I walked in, Angel was friendly, professional, and extremely helpful. They took the time to answer all my questions, gave me a detailed tour of the units, and helped me find the perfect storage solution for my needs. Angel’s dedication to customer service is truly commendable. Thank you, Angel, for making my storage experience stress-free and enjoyable! Highly recommend this location to anyone in need of storage services.
Such an amazing help,,we had a big emergency and Angel helped us out tremendously,,Thank you !!!!
Thank you Angel the storage is great
Great storage place and great customer service!
Angel is super sweet and very informative.
Angel is always very nice to talk to, and very knowledgeable about the storing process!!
This is a great storage facility. I have never had any issues. Angel is very friendly and appreciates us customers. Keep up the good work. Thanks
Complete scam. I called to rent a unit and needed space for a U-Pack trailer. The Public Storage agent informed me my 1st choice location wouldn't be able to accommodate my needs but they did contact and confirm a different location that could accommodate my delivery vehicle. I called the storage facility as they FAILED to contact me and was then informed they could not help me. Then they delay in canceling my reservation and won't be refunding my full charge. Seems very shady to me. Stay away from this facility.
Angel was delightful—personable and professional. She handled my request to my complete satisfaction. I look forward to working with Angel at Public Storage, 9750 W Jewell Ave, Lakewood, CO, in the future.
Incredible service. I appreciated the time and patience. THANK YOU ANGEL!!! YOU ARE AWESOME!
Best experience ever! Love the stuff Angel there, she is so friendly and professional!
This PS has the most excellent customer service. Angel is always so friendly and keeps the place looking and running great. Will continue doing business.
Angel has been the best manager of any storage facility I’ve ever rented at. She’s super helpful and friendly. I see her working hard all the time with a smile. I was going to switch facilities because when public storage bought out the old company here, they increased my rental fee drastically. However, I love the vibes here and the location is most convenient for me. I might have moved if it wasn’t for the management being so awesome. The staff can only get you a temporary rental decrease approved through corporate. Then corporate jacks it up again. Wish they would make their rates for existing customers more on level with how they attract new customers. Corporate Greed at its finest here. Anyways, at least they hire great people who add value to me renting my space here. Thanks Angel!!
Damien was so great and we really appreciate all the help he went beyond and we really appreciate him. Great employee
We had great customer service! Damien was very friendly, walked us through all our storage options (sizes), prices, and was able to help us narrow down the unit we would need for our storage purposes.
Went the extra mile…fantastic customer service. Angel was 5 stars. Ty…highly recommend
My fiancée and I always enjoy a trip to our storage unit but hands down our favorite part is the amazing woman who runs our facility! Angel always greets us with a huge smile and wave every time and is the sweetest person to inhabit this planet. She does an exceptional job at keeping the establishment clean and safe for everyone and has always made sure we are taken care of whether it’s shoveling the drive in front of our unit or lending us her shovel when she knows we’ve forgotten ours. It wouldn’t be the same without her zippin’ around in her golf cart coming to check in and catch up. 1000/1000 stars from me, give this woman a raise!! :)
Angel is literally the best!!! She's always so helpful and friendly. Id call her the definition of perfect customer service. Always glad to get to see her and always sad when she's not here. If I'm ever having a bad day and come by here she always gets a smile out of me with her bubbly fun chatting. You can tell she's just a great soul. What a lucky establishment to have a manager like her. I'd give her 100 stars if I could. Thanks for all you do making sure we have a clean, safe, and happy environment to store our belongings:)
Angel at the public storage on Jewell in Lakewood was vey friendly, kind, nice very polite, professional and helpful in all aspects and knowledgeable of the business and site.
Great staff,Angel is Amazing
Angel is the best! She makes the process go smooth and is always there to answer any questions I have. Her energy always puts me in such a good mood!!! I highly recommend this storage facility.!
The crew keeps the property very clean and tidy and the customer service is Amazing....
Angel was amazing! Super helpful and great attitude!
Angel is awesome very helpful 😀
I visit the storage lot almost daily for my business and the staff is always friendly, professional and helpful! Angel is the best!
Gem thank you so much for all your help!
New manager is awesome!!! Absolutely a new unique experience at a storage unit I've had for years. What a refreshing and friendly new addition!!!
Angel has an awesome personality!
Angel is awesome thank you so much
I was looking for a storage unit and Angel helped me. She was kind and friendly. I had limited availability to look at them and she was flexible and accommodated my time.
Angel was very helpful and cheerful! Also knowledable about the processes and knew exactly how to help me
The manager Angel is very nice and helpful, thank you
Angel was a complete angel. She helped me out and gave the best customer service!
Move in was quick and painless, Angel had the section of snow shoveled out for me and it made my whole week! I've had a bad move so far and it's sometimes it's the little things in life that you need to cheer you up :)
We love working with Angel she has been so so helpful and nice to us
Angell is the most helpful employee ever and has hands down the best customer service I’ve ever seen
Was in need of storage and was not sure how to hlgo about it but luckily I had help From the employee on duty at the time. Angel was a huge help and phenomenal person in general. Thanks guys!!
Angel is awesome! Just had 20" of Spring snow and she cleared a path for me to access my unit. If the location works for you, don't hesitate to use the Jewell Ave facility in Lakewood.
Angel run the please very well I'm way n TX but she make me feel safe knowing she running the place she Always keep me updated on anything related to my storage the very easy to talk to n understands n cares about the customers
Just rented a unit a week ago and Angel made the process so easy! Clean space, simple access and appears secure.
Angel is great!😁 Super helpful and very nice!!🙂
Angelia was awesome very helpful and friendly!!! I have had my storage unit for 2 years now. Very satisfied!!!!!
Angel was super friendly and helpful. Glad I’m here.
Angel has been more than accommodating and understanding with my situations on a few occasions now very much appreciated and quite refreshing. Thank you Angle!
Ive been renting for almost 1 year now and it was a 24hr place but public storage bought them out im guessing . I still like the place and t i have to l say Angle is the best! She's been super helpful throughout the company switch . Thanks Angle ! I appreciate you a ton!
The facility is safe and secure. Angel and her team were extremely helpful and available on site for anything we needed.
The customer service is good. The storage rooms are big and lot of space. And also Dolly at the front was very kind and helpful.
Angel was super helpful and made everything easy for us, thank you!
Angel was super helpful! Thank you!
Really great customer service experience and well priced. Angel in particular was phenomenal to work with.
Angel is an awesome manager! Clean facility, great customer service, and always helpful! Plus she is always shoveling snow!
Thank you Angel making me feel better about finding a place to put my items . Angie was so nice and personal . Very nice place to be 🥰
Angel is one of the nicest people that you could ask for she helped me out so much when my vehicle broke down. She is an allstar and a hero to me.
Got my unit at the end of January and did it online but Angel was very helpful when I showed up at the location to put my items in my unit! Great location! Clean and secure!
Angel has the best customer service in town. She always treats all of her customers with excellent service every time. Go see Angel for all your storage needs, you won't be disappointed
Angel is an angel, she has shoveled an enormous amount of snow!
Sorry, I forgot your name but the lady here is awesome. She helped us out keepan eye on my brother's Truck
This location has been my favorite storage place in the metro area. And I've lived all over the cities!
Elena has been a wonderful in getting into a smaller unit when I successfully downsized my storage item. She was knowledgable, kind and very helpful.
Tony and Angel have also been awesome since the day I first rented my original 10x10 space.
I feel safe and contented at night knowing these folks are managing this property!
I would highly recommend this location to anyone looking for extra storage of any size. They even have trailer storage (when available).
Thanks y'all!
I'm thrilled to share my exceptional experience with Public Storage, and I can't praise Angel enough for her outstanding assistance. Angel's professionalism, attentiveness, and willingness to go above and beyond truly made my storage process seamless and stress-free. The facility is well-maintained, secure, and offers a variety of storage options. Kudos to Public Storage and a special thank you to Angel for making my storage journey exceptional!
Angel is amazing and so helpful! She answered all of my questions and gave me wonderful references. 10/10 would recommend this place to keep your things safe.
Angel is awesome and always gets me in and out quickly and super professionally!!!
Angel was amazing, great customer service, was very knowledgeable and friendly!!
Clean, easy to access facilities. Plenty of options for however much stuff you need to store. The site manager was friendly, knowledgeable and down to earth. He explained everything clearly so there was no confusion about any terms of costs which is a breath of fresh air. Security is top notch. No nonsense. Would definitely recommend this storage company and location to friends and family. Thanks for making the process less painful than the actual moving of all my things lol. Cheers
Just wanted to mentioned how smooth it was working with Tony.
The service and attention was outstanding..
Great employees at secure storage. Very professional and respectful. Friendly ! I have already recommended your company to several people.
This place has the best Manager by the name of Tony. He was an true blessing 🙌 and a absolute pleasure to deal with today! He was the epitome of customer service during our encounter! Very respectful, and honest, with with a wealth of knowledge! He listened to my needs anput me in a position that matched my needs for now and months to come. I know my stuff is in a good, safe place with people who care. Thannxamillion Tony!!!!!
Great service, fairly priced and open 24 hrs..
I've had storage units all over the country and with multiple companies and this one has been hands down the best. Keeps the bad out and goes above and beyond for the people that are loyal customers, paying and abiding the rules.
Best 24 storage facility in the metro area. The onste manager does a great job keeping the less than desirable folks out and my stuff safe. Very friendly and helpful guy. Also the units are very reasonably priced and clsss
I stored my vehicle at this facility for 9 months while out of state recovering from back surgery. Came back to two flat tires. I'm not saying they'll do this for everyone, but the sweet lady at the desk had a small portable air compressor that she let me borrow. Double clutch! Highly recommend!
This facility is in another league, compared to the rest. I've had units with other companies, but the service, staff and location really stand out here. Bob the maintenance manager keeps the grounds immaculate. The Courtney's that work in the office are always so helpful and friendly. It is on the higher end price wise, but it's worth the 24 hour access and piece of mind you get from storing your belongings there.
Courtni was fantastic to work with and I appreciated her answering all my questions!
Dear Security Self Storage: I had a Unit
with your Lakewood location for over
16 years. The Staff there was always VERY nice, VERY helpful and VERY professional. I picked your facility because it was and is VERY secure. I never had any worries regarding the security of my belongings. Thank You
Staff members past and present for
your professionalism and courtesy. Thank You Security Self Storage for providing secure storage for 16 years!
Sincerely. Andrew G
Very friendly staff here. Manager Courtney was amazingly friendly.
They were courteous about me working on one of their customers box truck
Thank you
Preferred Automotive Co
Overall good place very attentive to activity a bit high on price but nice either way
I don't often put things in a storage unit, but when I had no choice but to put stuff in there for this move, I'm so glad we found this place. The manager is knowledgeable and a pleasure to work with. I'm pretty sure I have NEVER seen even a piece of trash on the grounds. Thank you for making this a great experience...
Easy to move in, easy to make trips at all hours, easy to move out. Local to the neighborhood. Highly recommend. Liked the drive up access.
I am in the process of putting all my belongings within, I think I need a bigger unit. LOL! It’s unfortunate that this specific location is substantially more costly than other locations. :( I wish they would price match. :( I unfortunately have to move already after just having payed rent. ):
Wonderful customer service! Thank you Courtni!
Cortni was knowledgeable, courteous and friendly. I highly recommend Security Self-Storage!
Very helpful over the phone and in person. Quick and easy setup and all my questions were answered.
They are professional and will go out of their way to make sure the customers happy.