Really enjoying my stay here at Public Storage. The staff are very helpful.
I have really enjoyed my time here at the Woodland Hills location and would recommend it and Johnny to any future people that need storage.
Really enjoying my time and service at public storage.
This facility is great, good service, well kept, friendly staff. I fully recommend!
Johnny has been taking care of us for years, always providing exceptional, personalized attention.
I wanted to update my review by saying I am still thoroughly satisfied with the Woodland Hills location. The personnel is professional, friendly and always helpful. I feel my belongings are safe here, and I don't have to worry about them. Not only that, but the facility is very clean. By far, the best facility yet.
I really enjoy storing at this location. It is always well kept and clean. I would recommend this facility and Johnny to anyone that is looking for storage.
Love them! Great attentive service!
I encountered Johnny and he was so helpful and had excellent customer service!
Was simple easy access, very secure and staff lady was very helpful!
Just when I thought I had given up on all public storage spaces, I met Tammy at Public Storage in Woodland Hills, and she completely changed my outlook! Tammy went above and beyond to assist me and my family with switching to a larger storage unit. She cut a lock for us when our key wasn’t working, provided us with a new one, and even moved a few boxes into the new unit when I couldn’t be there. Her exceptional service restored my faith in storage companies. Tammy is amazing—truly a standout!
Great location and Tammy was a wonderful helper
Always clean, Tammy helped me out alot! I appreciate the service.
Getting the space was super easy as it was all done online— once it was time to retrieve my items— Tammy was terrific in ensuring my account closed and refund processed— easy as pie. Thanks Tammy!
Floorless customer service. I showed up today and despite missing information on my account was able to load my storage and get everything sorted out thanks to Johnny. That guy is truly a problem, Solar.
Johnny is an exceptionally professional employee who consistently goes above and beyond to be helpful.
Johnny was amazing , fast with the process and totally happy !!
Tammy was fabulous! Very professional and efficient. Highly recommend.
Johnny was great!! Showed me a few spaces and educated me on my storage options. 10/10 would recommend
Johnny at the front desk was absolutely great. Cleanest and nicest public storage I’ve ever been to.
Right now Joey is doing nicely, working helping senior citizen. More to come
Very easy process and Tammy is awesome
Wonderful service! Clean, well maintained facility!
Johnny helped me out like a champ. Hands down best customer service in the valley.
Johnny was such a great help. I’ve had bad experiences with storage units in the past when I lived in Virginia. Johnny answered all my questions, was super respectful and just and overall great help.
Easy, quick and professional service. Katie was great to work with.
Thank you for the service. Everyone I interacted with was always helpful and the facility was always clean which I appreciated! Until we meet again! Take care, thank you!
Very great customer service! She was delight in stressful day I was already having. :)
Julie, Karen, Katie, and Johnny at Woodland Hills PS are the absolute BEST!!!! They were super helpful, friendly, efficient and hands-on in helping with moving our entire basement unit to the second floor after clearing out any moisture in our basement unit due to the RAINS! They made the transition on both the front and back ends way easier than we could have imagined! Is “love” too strong a word? Whatever, we LOVE you! Thank you!!
Johnny was a the rock star of service with Katie and Dana as the best back up you could hope for …
Great facility, very clean..Professional staff, Johnny and Charmaine in particular. Corporate penchant for raising rents for no apparent reason other than greed leaves a bit to be desired but failing that this is a well run location.
Renting a unit was seamless and Johnny made it really easy by walking me through all the steps. I Highly recommend this location
Johnny was so helpful!! Great place to store!! I wouldn’t rather work with anyone else. He has a great attitude and is great to work with
This is the best location by far! have had 2 units here never a problem! Johnny and Tammy are super nice and attentive! great job guys thanks
Johnny was great. Showed me a number of different units for when I am ready to rent.
Excellent service
Thank you
Johnny
Such an easy process for me. The associate that assisted me gave me all the information and options needed for me to get in and get on with my day expeditiously. The place is kept clean and comfortable and all of the spaces provided are easily accessible. If only every business could operate as well they do.
DO NOT STORE ANYTHING AT THIS FACILITY! My storage has been broken into four times and the management does nothing about it. As if they don't even care the least bit that it's happened. FOUR TIMES! I filed a police report, found the perp but the DA would not press charges but ultimately, it's Public Storages fault for their lax security and poor survelliance.
Johnny is always very helpful. I came in to get prices and he helped me out .
Johnny is amazing, outstanding service
Elizabeth and Dana are the most helpful and amazing people during a tough time of clearing out our space! Thank you so much!!
Quedamos muy contentos con el servicio q nos ofreció Tammy . Excelente explicación y aclaro todas nuestras inquietudes.
Gracias!!!
Great Service
Tammy was super helpful Tysm :)
Johnny help with the app, outstanding service
Tammy and Johnny were excellent and were very helpful and patient in resolving the issue I had. Thank you very much.
Johnny is so helpful. I recommend you store here.
This is Paul, just purchased a monthly storage over here at Woodland Hills Public Storage, Nathan was the employee at the front desk who helped me, he was great, up front with all costs and was not pushy at all about renting the unit out. I felt comfortable renting with Nathan and I know you will too.
Nice friendly help portable prices pretty easy going there not going to use that location but we'll be using a public storage
Nathan is top notch employee who went above and beyond for my husband, he didn't have the $1 special at his location so he helped us sign up at a near by self storage. When he realized they had different locks he drove after hours to pick us up one so we had the correct one. Amazing customer service! I would give emote stars if I could!
Nathan was so helpful on helping me decide which unit to choose and also setting up my app for storage access and signing my new lease all in the same day! Super easy & fast experience
Johnny was terrific. Friendly, knew what he was doing, wonderfully cooperative and helpful.
Very Clean facility. Would 100% recommend it
Boss’s storage unit almost got auctioned off but Johnny worked persistently to tried to reach us. He went above and beyond and cares about customer service. This public storage location is unique and different because of him. We are grateful.
Johnny at the Woodland Hills location was fabulous! The customer service was excellent! Are your employees should follow Johnny.
Keith couldn’t have been more helpful! Super friendly, super patient, and super knowledgeable. The facility itself is clean, well lit, and well air conditioned, and has plenty of parking.
most amazing customer service by Keith! Beautiful + Clean storage
Keith was great! Super clean facility
Great clean facility with easy access. Keith was very helpful and friendly with getting me setup with a space that is best for my needs.
I've really liked this place and it's services . It's well lit and very clean inside. The personnel here in the Woodland Hills area was EXCELLENT!! Their very friendly and explained everything just right.
Keith is awsome! He helped me out super quickly and explained everything in detail.
Highly recommend
Keith was very helpful and made renting a unit very easy.
Keith was great …very helpful in adjusting unit size and showing how to use the mobile app
great customer service
Keith was super helpful . This was my first time using Public Storage.
Keith was very helpful and considerate for our needs. Best customer service.
Tammy was so happy to help me and answer all my questions. She even helped me put all the stuff in my car!
I never knew getting a storage unit could be SO exciting!! Thank you, Keith for all your help!
Keith greeted me warmly, soft spoken and nice. His kind and efficient manner made the entire experience comfortable and..informative
Came in today to look for a unit and immediately we were greeted with such a wholesome welcome from Nathan. Has such a great attitude and and the facility was so clean! Although they did not have a unit for us Nathan went out of his way to try to find something near by for us. 100% will wait to rent here! Thanks Nathan!!!!
Keith is awesome to work with. Professional and efficient. Huge Help!!!
Keith made everything very easy! Thank you o much! Amazing service
Great service. Easy access
Was having troubling navigating the website, came in and Nathan sorted me and everything went super smooth and was quick and easy. Thanks nathan!!
Very helpful service from Keith! Nice clean unit and property!
Keith in the main office was incredibly helpful and nice… went above and beyond to show us around!!
Between Keith and Rilee I was in terrific hands. They were so patient with me, answering all my questions, never making me feel rushed or pressured. They walked me through EVERYTHING,.including downloading and navigating the app, using the entry system, and accessing my unit. Thanks to Keith and Rilee, I’m confident that using Public Storage will be a breeze.