Public Storage Self-Storage Units at 11838 Sheldon Street, Sun Valley, CA

Rose is amazing! Super helpful, hire her.

Rose was a total professional! She was very nice and sweet and she took care of my light bulb they needed to be put in the. She was awesome!👍

Nice work Rose

Jorge helped me

Ms.rose , I ain't got to worry about MY STUFFF LONG AS MS..Rose OVER there on Sheldon.. AMEN!!!!

Exceptional Customer Service Experience! Review: I recently had the pleasure of experiencing top-notch customer service, and I couldn't be happier! From start to finish, the service I received was nothing short of exceptional. Firstly, the staff was incredibly friendly and welcoming. They greeted me with warm smiles and genuine enthusiasm, instantly making me feel valued as a customer. Their positive attitude and willingness to assist set the tone for a fantastic experience. Secondly, the level of knowledge displayed by the customer service representatives was truly impressive. They were well-trained and well-informed, able to answer all of my questions with confidence and clarity. Their expertise not only resolved my concerns but also exceeded my expectations. Moreover, the responsiveness of the customer service team was outstanding. Whether it was in-person, over the phone, or via email, they were always prompt in addressing my queries and concerns. Their efficient communication made me feel heard and valued as a customer, and I never had to wait long for a resolution. Additionally, the company went above and beyond to ensure my satisfaction. They were proactive in resolving any issues that arose, taking immediate action to rectify the situation. Their dedication to customer happiness was evident throughout the entire process. Lastly, the overall experience was seamless and hassle-free. The customer service team navigated through any challenges effortlessly, making the entire interaction pleasant and stress-free. They truly understand the importance of deliv

Rose really friendly and take a good care of us Keep it up rose

Rose was wonderful and friendly, great service!

I cama to check out a few space and rose was very helpfull and joyful very good service!

Thank you Rose for all of your help. It is much appreciated!

Rose was just amazing very professional and so helpful thank you for everything.

Rose es una señorita muy. Amable, tiene una muy agradable personalidad y me atendió con un caracter muy hermoso..la recomiendo cuando vengan a rentar un espacio..muchas gracias senorita ROSÉ

Rose is Best of Best thank you for the easy transaction

Very informative, great customer service. Thank you Rose!

rose is the best service very nice!! Also assisted with public storage app. great manager

Thank you Rose for your kindness and your great service! We are very happy that we came to this location

Grateful for Rose and the team at Public Storage Sheldon for taking such great care of my belongings.

The staff at this location are the biggest asset this company has. Both Oscar and Rose are professional, respectful, polite, accommodating, and simply nice people. It was nice to have interacted with both these wonderful human beings. I would swoop them up in a second if I could hire them. The grounds are kept clean and secure. Our possessions remained intact while we rented here.

Rose was very nice n helpful n very knowledgeable. She explained everything very thoroughly. The storage space was what we were looking for.

I can’t say enough good things about Rose!

By far rose maid my public storage experience the best.if Every employee could be like her public storage will be a much better place I would like to thank rose again for being very professional funny and fast thank you very much .Rose is the best

Shoutout to Rose for excellent customer service!!

I normally don’t leave reviews, but the experience that I had at this storage place was great. The lady Rosalyn helped me out and getting a storage unit went smooth and fast. Thank you Public Storage

Definitely love my experience here and would recommend this storage place. I’ve had bad experiences at other self storage places , including theft, but at this location I definitely feel like my things are safe. And ROSE! Omg she was super, super helpful and friendly and took her time and answered all of my questions and concerns, her customer service was excellent!!! Thank you!

OSCAR WAS GREAT AND HELPUL, HE WAS BUSY BUT HE HELP EVERYONE INCLUDING MY VERY WELL. THA K YOU OSCAR

Thank you Rose for all your help with everything!!

Customer service was awesome. Rose was very helpful in explaining prices... I would definitely recommend this facility.

A good girl to have working with

The best storage hands down! Rose has been such a light. She's very helpful and highly professional! Great costumer service ✨ Thank you for all your help, Rose!

Ok excelente atencion

Good place to store any extra items you have no room for. Very friendly service.

Great service!

Rose has excellent customer service skills. Very professional, patient and straight to the point. I’ve been at several public location over the past 5 years and have to say that Rose is the best manager at public storage! She explains everything clearly and makes leasing a unit easy. 5 stars for Rose !

The Manager Rose is very helpful and understanding. She gave me the best solution and I was able to resolve my moving situation. Now my belongings are safe and I’m satisfied with the rental agreement.

ROSE was very nice and helpful. She made my experience very fast and easy.

Ridiculous! Renting a storage unit is supposed to be difficult, tedious, confusing, and stressful, right? Rose made the entire process easy, interesting, informative, and a downright good time! Such a warm, welcoming, and sincere smile right from the start. I literally have no negative feedback to give about my entire experience. Call ahead and make sure that she is working that day and you won’t be disappointed. I only interacted with Rose, but if the other manager(s) are half as good, they would still get a five star review!

Rose was a big help! Thank you!

Rose was super helpful, answered all my questions with a smile. I felt very welcomed by her, her energy was very warm! A great experience so far!

Rose provided excellent service! Goes above and beyond! She deserved a promotion! Thank you for the help! 5/5 stars!

Rose is a sweet person and excellent manager. I didn’t know renting a storage unit could be such a pleasant experience. I really enjoyed the process thanks to her cheerful demeanor and how she quickly and efficiently fixed a potential problem that cropped up but she took care of it! Thank you Rose. The facility itself seems in good shape, clean and well maintained.

Ryan was awesome and super helpful! Thank you so much!

5 stars for Rose!! Outstanding customer service!

Rose is absolutely great she is very friendly and has great customer service!! Best place ever and perfect customer service

Looking for a big drive up unit, found 1 left and Rose helped me get it that same day! Saw it, loved it and Rose was so positive and energetic and answered all my questions, even putting in an order to fix a portion of the unit wall, which was done in a week tops! Great place, superior customer service, and a great thanks to Rose, and then Ryan for the follow up and communication! Highly recommend this place and it’s loyal and dedicated staff!

Rose was amazing!!

I’ve had a year here and Ryan was super attentive.. he was awesome

Ryan was very helpful and knowledgeable

David! Was awesome help!

Ryan was amazing. Thank you for the help!

Ryan has great customer service.

Rose was absolutely wonderful! She helped me with all my storage needs and made my stress of storing much easier!

Rose, was such a big help in my time of need. She is very efficient and a good listener! I truly appreciate her and will recommend👌

Rose was incredibly helpful. I needed to upgrade my unit size and she called me asap to lock it down for me and saved me so much trouble on moving day!

Well kept clean place ,,nice clean bathrooms and easy enter and exit..

Rose and Ryan were amazingly helpful. The whole process moves smoothly and I was in and out in no time. Can’t believe how easy it all was! Great service!

Thank you Rose for your help and great experience!

Thank you Rose and Jerry for your kindness!

Thank you Rose!

Ryan the manager was beyond helpful from the minute I rented a space. He helped me downgrade to a smaller one as requested which took some work but he managed to do it and with such patience. He answered all my questions and concerns in a calm and collected manner which is rare to find such customer service. Very pleased with my experience so far.

I appreciated Rose with her great customer service. She was very informative and friendly thanks again!

Had the most wonderful time working with Rose here at public storage she has the best customer service anyone could ever ask for!

Ryan is awesome!!!!!! So helpful. Thank you soooooo much!!!! :)

Ryan is so sweet come see him

Ryan Miller was very helpful with all my questions. He made me feel at ease with the process of moving. Ryan was efficient and had great customer service!!! Storage unit was clean and I would recommend to anyone I know that needs a storage unit to come to this location!

Good, good service. Clean office

Being my third public storage rental, I was no stranger to the process. However, Rose made the entire experience delightful and this location already one of my favorites.

Rose has been a joy to work with and has been incredibly helpful in our moving situation!

Jossef she was very nice. Habla español y ingles!!! Los recomendo!!!

Fantastic, professional prompt service.

Rose is so friendly and helpful! Great manager. Thank you!

Moving is a hassle as is but Ryan made this piece of our moving puzzle just a lot easier. His professionalism and guidance helped us find the right unit at the right price for our belongings! THANK YOU SO MUCH RYAN!

Gabby and Ryan’s professionalism and courtesy made Me feel assured I choose the right storage Location. I left them feeling very secured My property was secure under They’re watchful eyes. I feel the both of Them are a Access to Your Company, and I Trust them. And again Thank You Gabby and Ryan God Bless You Both. Sarah Linda DeBose.

Thank you Rose for setting up my app!

Rose was a blast to work with! Very informative and went above and beyond to help us with our storage needs! Will return when I need more room!

Great service, very knowledgeable. Rose was excellent 👌. Explained everything with detail.

Best public storage facilities I have used so far! Staff are very professional and helpful! Need a storage go here.

Martha really hooked me up. Excellent customer service!!! I'll always come back for business if Martha is there.

I love this place the people are so nice n always nice and clean i went the other day to giva a payment and a lady named martha helped me out she was so nice and sweet really helpfull im really happy with this place

I can't thank Martha enough! she's very patient with all of my questions and took time to walked me through setting up and figuring out payment options. Thank you so much for all your help!

Called to make a payment and get more info on a bigger unit..Martha Rodriguez went over and beyond what I asked for. She let me know about specials and the upgrade price..will recommend. A++

Just got off the phone with Martha about making a payment.. she was amazing, walk me through the whole thing. Thanks Martha!!

I've had the absolute best experience with this Public Storage. Anytime I step foot in this building, it's always in tip-top shape, the cleanest. The woman who works the front is very polite, welcoming, and makes great conversation. It's so nice to start off the day with a discussion of enthusiasm and optimism.

They are so kind and helpful here! 5 stars

Great service, restrooms are clean & available.

Called looking for a storage unit and spoke to Rose in the office. She was extremely helpful, polite and knowledgeable..a real pleasure to work with. The sign up was straightforward and easy and the unit and faculty is clean and secure. Would definitely recommend this place!!

Many people are not willing to help people they don’t know. Ryan helped me in a way that is very rarely seen...ever. He actually offered to pay for my bubble wrap because I couldn’t find my wallet and the store didn’t accept Apple Pay. I had to make it to the shipping docks before 4p yesterday. This is extremely rare....for someone to offer that seemingly prized & protected possession” called money to a complete stranger. We all are aware of how possessive people are over their money, and Ryan definitely showed an act of kindness I honestly pray more people understand & implement....Kindness is more valuable than Cash. Hats off to Ryan, the gent that I deemed as The Bubble Wrap Savior. Thanks bro.

Cynthia provides grate customer service, helped me find exactly why I needed

Martha was very helpful at property 24526 on Sunday on August 23rd, n when I came in to make a payment. I wasn’t having a really good day to begin with but her smile brighten my day. We need to have more customer service representatives like this.

Needed assistance with my storage unit, and I was helped by Martha. She was a real helpful. Thank you.

Martha was wonderful to work with. Knowledgeable, professional and courteous. I high recommend this facility

sketchy staff

Cynthia was nice and helpful :)

Gracias cynthia por su ayuda muy amable

Heidy is the best! Great people working here.

Eh estado en esta propiedad por ya casi un año y siempre an sido muy amables todos los trabajadores.

Terrible service and not a safe place. I paid $211 monthly just for them to call me one day and tell that my unit had been broken into, I lost all my belongings. Coincidentally the alarms didn't work that day and also they don't have cameras on that area of the property, seems like the burglars already knew that somehow (I wonder how). They avoided all responsibility by basically saying ¨you figure it out¨.

Thanks Ryan!!

Ryan is awesome!! He helped make my monthly payment more manageable. Thanks Ryan!

Never go to this location this corrupted place and the Maneger is not doing he’s work never answering phone calles he is always everyday busy on work time , you moving out on your date they’re billing you again and again

Thank you for all your help and keeping the location clean. Great to see you when im at my unit thank you cynthia

Cynthia always provides above and beyond customer service. Love making my payment with her always so helpful. Thank you

Michael did a great job. He's very friendly!

Micheal was very helpful and informational... he helped me pick the perfect storage for me and was very detailed orientated about what exactly everything I was paying for today and when my payments were due. Also helped me shop around with other public storages to find the best suit for me.

Michael was very helpful thanks a lot for everything definitely keeping my stuff at this location!

Eso servicio de Cinthia is good y muy amable

Michael is very helpful thank you very clean property.

Gracias a cynthia por su ayuda , siempre me encanta cuando esta trabajandi, es muy amable. Siempre que voy al estorage esta limpando, mantiene muy limpio.

Prices too high after your initial cost

Awesome place, Very friendly stuff. Michael helped me to rent the storage, he was beyond helpful. Highly recommended storage location.

This is what good customer service is !!! I had a lot of my mothers old furniture that she didn’t wanna sell so I had to store it . Good thing this place is close and easy , I talk to Michael the manager over the phone and when I got there he immediately took care of it and made it easy , ask for him when you get and you’ll forget about the stress I of clutter brings !!!

This is one for the best public storage facilities I have used in my lifetime. Big kudos to Michael for his professionalism and assistance with my rental.

Michael the manager was great...friendly and helpful. It was nice to have someone who knows what customer service is really about! I cant say enough good things about my experience at that location

The office people are friendly. So far so good

Cynthia was amazing she was cleaning when I arrived stopped what she was doing to help me, showed me around the property and provided great service thank you Cynthia

I want to thank Cynthia for her amazing help and customer service. She made sure i got exactly what I needed and answered all my questions. Very well kept and clean facility will most definitely recommend this location to my friends and family. Once again thank you so much Cynthia.

Thank you cynthia for your amazing help

They have a a really bad representatives and they don’t know explain the contracts and what I see they want to steal my money

I seen the singer Vanessa Bejine here!!

Great customer service, Ryan was very informed on all of my questions .

Very inexpensive and Ryan was very helpful

The facility was clean. The two men in the office were very cordial, and Michael went above and beyond. I'm in the midst of moving and feeling very stressed and he was very cordial and calming and made the process very easy. I would reccomend this storage facility to anyone!

I dealt with Cynthia and she was OUTSTANDING!!! I appreciated her detailed attention and care. Thank you Cynthia and see you in the spring! the whole process was simple and the facility was great!

Gracias cynthia por su mejor servicio

Ryan is the greatest customer service rep.. let me know that my husband had rented out a storage in my name in 2017 and left an unpaid balance ..called his boss and they cleared it.. GO RYAN YOU'RE THE BEST😙

Gracias por todo su ayuda Cynthia

Clean, fast and efficient. Would recommend.

Moving to Glendale area, needed storage. Ryan showed 2 units, discussed move in options, he was extremely helpful with other options I was looking for. Will be checking back with him once I decide.

Ryan was amazing very helpful, he helped to find the perfect storage size for me. I recommend everyone to use this location.

We came here looking for storage room, and Ryan was exceptional, he was very knowledgeable and he explained everything to us, ask for him whenever you go there.

very clean property. RYAN handled our tour, contract and did it all quickly and knowledgeably. Highly recommended

I just rented a storage unit from Ryan here and it was quick, easy and a pleasant experience! I especially like that I got the unit on sale! Thanks, Ryan!

Cynthia was awesome. Answered all my questions and gave great suggestions. Very accomodating person.

Is there a drop box to pay when office is closed?

Cynthia thank you so much for all of your help!! You're the best!!

Very detail oriented & very helpful

Cynthia first time in here very good service

Thank you cinthia por todo su ayuda

Munchas gracias por Todo su ayuda eres la mejor

Cynthia was so great , she made sure I felt comfortable and showed me all my storage possibilities. Her attitude and work ethic was amazing .

cynthia was very helpful and gave amazing customer service.showed me the facility and gave me the right size space and a great price.

Griselda was great she answer all my questions and customer service from her was awesome

Ryan was the best and so helpful!

My mom has been storing here a while now and she loves it! Ryan in the office makes everything soo easy!

Ryan on the front desk was very helpful and he knows his businesses nice guy I will definitely recommend thisnplace

office people very nice

fantastic service

Price to store a 47' semi box?

!!!BEWARE!!! and check your invoices carefully!!!!!! Bryan charged us for supplies we did not buy without our authorization and we got the runaround when we brought it to their attention!!!!!! GOING STRAIGHT TO BBB

Gracias Olga por alludarme

Thanks to Olga we got a really great deal in pur two storage units. Highly recommend you guys with her.

Great customer service Thank you Rigo and Ryan

Great customer service by Olga and Great price! We shopped around several but got the best service and price from Public Storage on Sheldon.

Olga and ryan they give me nice service and they me nice especial they were nice customer. Service

Olga was very friendly Made things very simple and right to the point. Explained and answered our questions we had. I would recommend anyone to come in and special they have now is such a great price if one is budgeting

Ryan was so helpful and really worked hard to be sure we had the size unit we needed.

Wow! What a facility! All one floor so access is super easy and Ryan made moving in a breeze!

Great facility

I had the greatest experience at public storage Olga was amazing answer all my questions and then some.

Exelente servicio Olga, much as gracias

New storage unit. Olga was very helpful and smart...lol good c/s

Came in to view a unit with Ryan. He was very informative and helpful. This was the most pleasant experience renting a storage unit.

Great Service. Olga at the front desk was prompt, courteous, and explained my check in progress and storage information thoroughly. My unit was super clean! Thanks!

Olga is extremely helpful and pleasant to have as a part of the team at this facility.......very professional and attentive.....Good job PUBLIC STORAGE.....

Olga, siempre tiene muy bien actitud. Muy atenta con todos. Ella siempre, me saluda en la mañana, y me gusta que tiene la propiedad muy limpia. Muchas gracias por el gran servicio.

The young lady in the front desk by the name of Olga was such a sweet girl she helped me out with everything I needed. I will definitely be referring a few people to this location

Olga was easy to work with. Got right in and helped me through the final steps on completing my online reservation. Thanks for the quick services and storage space. Cheers

Public rips you off

Ryan was great! He’s very personable and helped us find the right sized space, was very clear on the pros/cons. Thank you for the help!

RYAN N OLGA are awesome representative of this location they are very helpful and at tentative thanks for making the storage transation smooth

Es muy amable la señorita Olga

Olga was great in helping get started at public storage. Thanks Olga! Great service!

Olga tiene muy bien servicio, nos ayudo con todo lo que ocupabamos. Tiene muy buena actitud y siempre con una sonrisa. muchas gracias!!!!!!

Great customer service .. I strongly suggest this location..Very nice people..

Olga always had a great attitude,always helps with everything, she always answers all my questions. Great customer service!

Ryan at Public Storage on Sheldon in Sun Valley deserves 6 stars, but Google only offers 5. The drive over at the end of the day took me longer than I had expected and I arrived 10 minutes before closing time to open my storage unit and I had movers scheduled for the next day. While it takes 30-45 minutes to establish a new rental and Ryan could have turned me away, he offered compassion when he heard I had movers scheduled in order to save me in cost while they would have had to wait the next day for me to process the new rental if we got there at the same time. He stayed late to let me establish my rental contract and patiently waited while I read every word. He even complimented me for taking the time to read the contract, indicating that oftentimes people simply sign without knowing what they are signing. In a world where good customer service can often be hard to find, Ryan is a rock star who exceeded my expectations and made me ecstatic when he could simply have told me that it was too late. Thanks, Ryan! P.S. Olga and Heidy both gave excellent customer service over the phone when I booked the unit. I called far enough in advance that their system didn't have my move-in date as an option for rental yet, so Olga advanced the date as far as she could, then left a message for Heidy, who did the same so I could keep the $1 special on my move-in date. It's so nice to know that a whole team of folks works well together to support their customers with a consistent message. Thanks, Olga and Heidy, too!

Great location and Ryan is the best!!!

Super amable muy buen servicio de parte Olga muchas gracias

Moving is always difficult, and there are always unexpected hurdles... Well I had a great customer service experience with Ryan who helped me remember things like extra boxes and mattress bags!

Olga was super helpful awesome thank you so much and super cute....

Awesome staff. Quick sign up and no BS. Love this place.

RYAN WAS OUTSTANDING!! GREAT SERVICE!!

I was very pleased with ryan service and i got my unit returned from the first visit because was very pleasant

Great place. Love the customer service Jossef gave me🤘💗

Ryan was very helpful. He gave great service.

Ryan did a great job attending me, he was really nice giving me the opportunity of having a storage unit.

Tuvimos muy bien servicio y ayuda de parte de Karla. Muy amable y amigable gracias por tu ayuda Karla.

Thanks joseff! My area is always cleaned, the bathroom is in good shape! would recommend this facility to anybody, and when you go ask for Joseff

Nice service

Взял сторож в рент. Вроде все хорошо- первый месяц не нужно платить а следующий нужно. Так получилось, что я пользовался сторожем 2,5 месяца, и забрал свои вещи последнего числа месяца, и эти была суббота. Пытался дозвониться до офиса , что закончил рент, и как в лучших традициях общался с автоответчиком весь вечер , в вс 1 июля пришёл сказать что вчера все увёз , так мне и говорят вы нам должны ещё и за июль заплатить. Как то не хочется платить за то , чем не пользуешься.

Mi esposa tiene un espacio en esta lugar dónde Jossef muy amable y muy buena trabajadora siempre muy activa y atenta muchas gracias por sus atenciones.

After seeing the reviews other people have left i knew my stuff would be safe here. Dayann the manager is everything they say in the reviews;helpful, knowledgeable, respectful, and well spoken. We rented here this week and everythunf went smooth. My storage space was clean, the hallway was clean and had a great conversation with Dayann. Thank you Dayann !!! ☺☺

Definitely the best property in the valley.. After shopping around, I found this location to fit my needs best - great customer service, everything in good working order and up to par with the cleanliness. I recommend taking a look here first if youre shopping for a storage unit to save yourself some time!

I have stored at a few storages before and have had a few interactions with managers and i didnt always get the welcoming feeling i got with Dayann he made me feel safe and that my belongings were going to be taken care of If you are looking to store in the SF valley i would reccomend you to come here Ask for dayann

Dayann was very helpful and knowledgeable. He answered all my questions patiently. I feel safe with my things being stored here. Thank you.

Since day one the manager Dayann here at this location has been very professional, and respectful. Even when I needed a bigger storage he made the transfer process seem easy. Would recommend this place

I rent here from time to time and every time is an excellent experience Everytime I deal with Dayann. He is professional, knowledgeable, and a cool person to talk with. Thank you Dayann for the great experiences, he deserves the recognition.

Karla was awesome thank you for the help!

Very nice establishment, kind young gentleman in the main office who assisted me to the storage space of my needs. I would recommend this to anybody who asked !

Maria was so helpful and sweet. She answered all my questions. it's clean and close to the freeway.

Maria was super helpful thank u so much for helping me today!

Karla was great thank u so much for your help today!

Public storage on Sheldon is a excellent place to store, Dayann always goes above and beyond to make sure everything is well maintained and safe! I always come back here to do my storing! Thanks for your help again Dayann, we will be back!! #hardworker

I come to pay my rent here every mobth. Dayann is so helpful and informative. Thank you

this here units are cool, I got a sweet deal on mine they said 1/2 during labor day. I have a ground 5x5 with 3000 insurance For 72 a month I don't know if they'll do that but I got it. I can come any day between 6&6 but there are a few outside units good at any time but I don't know If there is vacancy. I'm comfortable here. I recommend it.

Really great service

Clean property, great service! Thank you Dayann!

The manager helpful.😊👍

My wife called public storage to find storage unit for our things to be stored till our home is ready The said this location he's $1 fist month special Dayann was very helpful with the process I was done in 15 minutes We will be ready to move it out in 2 weeks Thanks D

I'm changing my review based on my experience at public storage now. I was basically lied to and severely misled on pricing, price raises and move out. I would not recommend this particular facility and staff to anyone. Extra space wasn't the best storage but I would recommend them over public storage any day of the week.

Angel was great, nice clean place. I feel my stuff is safe

como quisiera agradecer mucho a ÁNGEL por la gran ayuda con precios super baratos.

Was looking for an affordable self storage unit, came upon this place which is close to where I live, and decided to check it out we were helped out by Angel, really nice and helpful, gave us a tour of the place, gave us all the information we needed. Really great place. Would recommend.

I've been blessed to actually meet Angel today,Great customer service And very polite, professional and really knowledgeable about the property and the company as a whole.

Angel is wonderful. very helpful and you should 100% get your storage here.

This Public Storage has been magnificent when it comes to pricing and customer service. I really can't thank Angel enough for being such a sport helping me on the process. Thank you.

First time having storage and Angel was super helpful in the proccess. Tha k you so much public storage!!!

I moved in today. Angel has been so much help. Sheldon property is always clean and great customer service.

I went online and found a very good deal in a 5×8. Angel was very helpful. He let me look at 2 units and choose the one I liked best.

Awesome property here in Sheldon. Never had any problems. Thank you Angel

We had to wait too long to get service. The price and availability was different than promised.

I've been renting for years with public storage and never had a problem. I always seem to come back to write a review because it amazes me how there's always new people that are phenomenal at customer service. More specific, Angel has been such an angel when it comes to helping me out. Always rare when I see him at this location at Sheldon but nevertheless, the property stays clean. Thank you so much Crystal, Angel, and Public Storage for your service. 5 stars for me.

If you need a storage room come to this storage, and ask for "Angel". He is very informative and helpful on finding you a right amount of space you may need. The prices are good and spaces are clean and neat. A++ for Angel

Nunca he tenido problemas en esta propiedad de Sheldon, gracias a Angel. Muy limpio y barato el lugar muchisimas gracias public storage y Angel.

Great customer service by Angel. Highly recommend Sheldon property for storing.

Great property!!! Great customer service from Angel... Great prices!! Now they got a loyal customer!!

The overall place appeared very neat & clean. The gentleman working there was named Angel & he was an angel throughout our visit. He was professional, ,polite and kind & was very clear w/all details & information that we needed.The units are nice size & reasonably priced. The only negative thing for me was that they close so early, 5pm on wknds., & 6pm during the week. Besides that, I'd definitely recommend it.

Public storage is amazing when it comes to pricing. I have 6 spaces and I've never had a problem. Thank you Angel and public storage.

Acabo de pagar mi storage y nunca eh tenido problemas con Public storage de Sheldon. Muchísimas gracias Ángel por tu servicio.

Thank Angel for excellent customer service!

Simple, Affordable, and Convenient! You can't expect any more from a storage facility. From day one, I have not encountered any problems whatsoever. With a "simple to set-up" online access account, making payments is a breeze and I can even add authorized users or update my contact info since I was in the process of relocating. I did fall behind from my payments at one point and my lock was cut, but I can't blame them since I was a "no call, no show" for almost 2 months. It is company policy just like any other storage company would. I have been renting at this Public Storage for six months. I have an outside storage (outside the gated entrance) which I can conveniently access 24/7 and I have not had any problems (knock on wood) with loss, theft or damage to any of my belongings. It is located in an industrial part of Sun Valley and just blocks away from the local police department. As long as you don't mind the traffic and noise from the semi-trucks, you could be assured that your storage will be safe. Best of all, the property manager, Dayann, is doing an excellent job keeping this place safe, clean, and in order. My overall experience, I give this property 5-stars! I definitely would recommend this location to all.

Dayann the property manager was the best I was pregnant (1 week due) & having a real rough time but he managed to help me out with getting a good storage for my things & helped me over come my bad luck of that day real awesome guy & is the best in his field I recommend this Public Storage as one the best in the area!! Keep Up the good work.

Dion was very helpful on my storage.

Un gran servicio de parte de Angel. Siempre me a gustado esta facilidad y el servicio. Recomiendo a todos que vengan a este el de Sheldon. Gracias Angel.

Great service, friendly welcome and engagement, Angel was professional and very helpful to our needs in finding a perfect unit. I strongly recommend this location to anyone who is looking for a fast and easy experience.

Came to get a unit and Angel was very helpfull. I was in and out very quickly. Like the location. Recomend

The customer service was great Angel was a big help to me Thank you public storage

I wouldn't of changed my mood for the whole day if it wasn't for Angel. Honestly, there wasn't a problem he couldn't help me in. I feel blessed for Angel working at this property in Sheldon where he can not just help me with my problems, but to change my mood in general. I recommend this public storage because I always seem to walk out satisfied.

Property manager Dayann is the true definition of a man with great customer service. He went above and beyond to help me and my son get the right unit, he even helped us transfer into a bigger space just after an emergency situation that caused us to need more space. Great experience and the facility was well kept. I been to other public storages and was not treated the way we did here! Thank you again Dayann your help was greatly appreciated during a stressful time for us! L.B

Sorry I am posting so late, thank you so much for your help, kind and knowledgeable. Thank you Dayann. See you on the first

Dayann was very helpful and I experience great customer service.

Rocío was great and precise with all the information, everything was explained to me thoroughly and easily to understood. Totally deserves a raise.

Dayan gave great quick service and his communication skills were fantastic at giving us all the information we needed for renting our new unit.

Good customer service and the manager is friendly. He can answer all detail that we want to know.

Excellent service - professional, knowledgeable, and kind.

Muy amable . Muy buen servicio. Personalmente recomiendo . Este lugar .

Rocio was amazing. So helpful and patient, showing me several units to choose from, taking the time to teach me how the locks work, and even postponed her lunch break to wait for me to arrive. She was very thorough and transparent in explaining the costs to me and advising which would be the most appropriate unit. I wish all rentals were this easy! Clean facility, easy to find.

Rocio was very nice

Just rented a easily accessible unit, exactly what I need. Dayann, the Manager was very friendly and answered all my questions. A very positive experience.

Dayann R. Is a very helpful person . He was very attentive and very much an asset to Public Storage. Thank You, Dayann!

I came in today to switch units and I very happy with my service... Thank you bein very helpful today...

Dayan is Super knowledgable!! thanks for helping us get our stressful moving situation situated! Thanks for being so cool with everything. Sorry I'm leaving it so late, Thank You!! 😊😊

VERY HELPFUL

Very easy process getting my storage unit with Dayann.

Everything Good 🖒

Extremely satified with the start of a bad situation. Dayann was able to get me moved in to a smaller size than what i reserved and was able to help me save some money monthly! Thanks man much appreciated! Hope whoever upper managment sees this and gives him a raise well deserved!!

good place to do bussness with nice friendly workers Tommy was a big help. thanks

Muy buen servicio y muy amable! Gracias por todo Omar!

Day Ann took care of rverything.

Dayann was a great help. Very knowledgeable and awesome service.

Finally getting around to reviewing this place ... I came here looking for a unit at the last minute and luckily Dayann was more than helpful. He explained everything and I got into a unit ASAP! Definitely recommending!

Dayann was amazing. I got my life back. I have space for all my goods and I trust the !!! Thank you!

Everything was quick and easy, Amber was very friendly and helpful! Thank you for the great service.

Dayann!!! Awesome customer service , he's extremely helpful and kind!

Safe, cost effective, and well maintained location, with great customer service. My husband and I were moving our things and my 3 month old daughter was crying. Shelden asked if everything was alright. His concern meant a lot to me being a new mother. Sheldon also helped us check out and had great friendly customer service even though we were having a bad day. I definitely recommend this location.

Dayann me ayudo en escojer un lugar para mis cosas me atendio bien

I rented a space acouple days ago and received amazing customer service by the property manager Dayann!!! This is where u wanna go for your storage needs, he knows it all!!! Thank you!!!

Amber was great! Very helpful in getting us our storage unit fast and effectively!

Customers be warned, always check your move in receipt! The employees will charge you for random merchandise without telling you. The managers know about this and dont care, so take special care to go over receipt thoroughly to make sure youre not being cheated like so many. Also public storage employees are still telling people they need to buy their insurance, even though thats what public storage was sued for in a class action last year! So remember, you dont need their insurance, and always triple check receipts.

Dayann nos atendiendo muy amable,gracias x su ayuda.

I absolutely love this place because it's super duper great all of the units to drive up except for a couple also Dayann is like the coolest guy and always takes care of everything super clean facility !!!

Pretty good and fast costumer service. :)

Dayan had excellent customer service thank you

I rented a storage yesterday with my friend and I got great customer service from the property manager dayann. He showed us some storage sizes and was really patient with all my questions. :) highly recommend. Thanks :)

Dayann was very helpful and friendly would reccomend this place. Great price for our storage too! Just what we hoped for!

Dayann, was very helpful and informational and exceeded my expectations. He is very friendly and my experience was satisfactory.

Great customer service. Dayann was very helpful and gave out good info on prices. Thanks man

Dayann was so helpful made the process easy. I highly recommend! !!

Courteous customer and good suggestive selling

Daynn was Awesome!!!

Dayann was great excellent service made the while process easy and understandable. Would come back for all my storage needs because of him. Wasn't really sure of these places at first but after talking to Dayann I was confident my stuff would be safe!!

Quick and easy move in. Thanks public storage!

Service in this is superb. Dayann is so accomodating.

Dayann had great customer service!!

Dayann was a pleasure and made sure I had everything I needed to have a successful move. He even made a few suggestion to protect a few of my items but overall I was extremely satisfied. 5 star customer service.

Very helpful customer service, very friendly. Got everything I was looking for thanks to Dayann.

Office manager Dayann was Very professional and Friendly... Keep up the good work...

Very helpful and great customer service, got exactly what I was looking for

love the services definitely renting here

I had a very good experience. Professional and courteous. Thumbs up TODAY AND AND ELVE. SAM WORLEY

Elva is always very helpful when I come in! Great customer service :)

This place has one of the best costumer service . Elva has a really great personality . Great help thank u !😀

elba da un exelente servicio👍

Elba nos dio un buen servicio gracias

Good costumer service really friendly staff elva was very helpfull...

I recommend this storage, willingness and excellent treatment. thanks Elva for everything

Great service- office very helpful, also evenings. Never crowded, and we have shade, clean bathrooms, absolutely no trash or roudy people!!

Gerard great customer service quick and easy process would recommend

Excellent, Gerald is top notch and very professional.

Renting a storage unit from this location was a pleasure. Elva who took care of my transaction was just lovely. She was knowledgeable and made my expierence enjoyable. I would highly recommend this location to anyone who is looking for storage in this area.

Gerald did a good job! I really appreciate the way He treat me as a new costumer. He answered me all the concerns that I had. Thanks Gerald!

ELVA... I must say, I had one the greatest experiences @ Self Storage. Elva, the representative @ this location was truly amazing. Professional, kind, & accommodating. Tentative to her job - yet, personable & sympathetic to my particular situation. I'm giving the 5 stars for this location - based solely on her performance. Even, though this location has convenient parking, with clean & well kept units. I'm glad I choose public storage!

Great Customer Service From Elva!!!!

Excelent service thanks to Gerald for your help and passion.

Gerald and Tom were very working to assist customers when I came in to the store and were able to help and others in office and on the phone. I will say they were both excellent and give them a perfect 10!

Gerald and Irma were great. I like the ground level units. I recommend it to everyone.

Gerald is patient and courteous I appreciate the help

great service from. Mr gerald

I was help for Tania and she gave really good customer service and glad I came to this location...

IT WAS A GREAT CUSTOMER, TANIA WAS REALLY POLITE AND SATISFIED US AND CONVINCE US TO ACCEPT THE SPOT

Estoy muy contenta con el servicio Tania Elva y Gerald son muy amables y recomiendo esta locación! Gracias.

Gerald was wonderful kind and made the whole experience easy.

Great customer service from Maria also the rent is cheap

It was great Gerald was a great help

Gerald was amazing and personable.!

Stopped by this morning to find a drive up storage unit to relocate from the Northridge Public storage. Gerald was very patient and professional showing the available units. Tania was also very nice and professional (ready to help attitude). If your looking for a professional storage company then public storage is the way to go. Gerald made my moving process a very easy transition. Thank You Gerald.

Great customer service from Irma. I recommend this facility, it's ground level,clean and secure.

Gerald was happy to get my business and was polite, however, when I had a problem with the online site showing and using the wrong account number, Gerald hung the phone up on me instead of trying to help me resolve the problem or referring me to someone who could help resolve the problem.

I rented a unit and Gerald was a great help

Gerald was very helpful

I have rented at this location for years. Gerald and Elva have always been very helpful.

Gerald was very friendly. Everything was easy.

Irma was very nice and courteous. Customer service here is excellent. I would recommend this facility to anybody looking for storage and great service! Also everything is ground level so thats a plus. :)

Gerald & Gabbie were very helpful. It was amazing customer service.

Gerald and Gabbie were great! Very professional and easy to work with! Great doing business here. Cheers!

Great customer service. Explained everything in detail and got a great deal. Ask for Gerald.

Great move in deals. Gerald was AWESOME!!!

Very nice to deal with highly recommend very respectful and polite assistance thank you Elva

The customer service was great! Gerald Kemp was very patient and very informative! I appreciate the service.

ABC CLIMATE CONTROL INC.. Thank you Elva for your great services....

Elva was very polite and friendly. My second time coming here and i dont regret it.. this is the perfect place to recommend family and friends. Once again great service

Elva is extremely effective and professional. She patiently guided me thru the whole process. She really helped me took the right decision She is the reason I am going to recommend this Public Storage property to all the persons and businesses that I am related to. She was extremely patient and exceeded my expectations by far. Thank you so much Elva. you are wonderful. It is impossible to describe how much she helped me in a moment of urgency. She treats customers like friends and takes the time to find the best solution for their specific needs. She really Listens to customers

I had a very goodcexperience today working with Gerald

Excellent service from Elva. She is very friedly and helpful

Mrs. Elva thanks for your professional service now I have place for my elephant 10x15