Public Storage Self-Storage Units at 11838 Sheldon Street, Sun Valley, CA

Rose was amazing helping me with my rental!! Two thumbs up for great service!

Miss Rose has been so nice and patience with me she's so great and polite. She did everything she can to help me with my card payment. She's. Really great wish all your employees are like her. And she has such a wining smile that makes you calm and relax and you know you can trust her. Thank you for having a great employee like her.

Open the gate using the App,Love it❤️

Terrence Thank you, very fast and efficient, thank you for everything, the best of the best

Rose was outstanding!!

Amazing service. Thank you Rose. Great doing business here.

I had a wonderful experience with storing today. Rose was very friendly and helpful. She is a great manager

Rose was absolutely amazing! My experience was without a doubt, the best experience I've ever had in the customer service industry! Two thumbs up!!

Rose provided excellent service, very helpful and kind person and I really appreciate it. Thank you!

Rose was outstanding!!

It was a quick easy step. Rose was a very excellent rep. Nothing but laughs!

Rose is very hepful i appreciate all of her help. Great manager

I'm new to the area I happened to stop by the Sheldon location where I met Rose. She had so much knowledge and information when it came to my storage needs. So professional and friendly. Would definitely recommend!

Thank you Rose!! You are awesome!!

Rose is always such a delight to work with! She’s always very friendly and polite whenever I stop in and need assistance. She is truly a lovely person. It’s hard to come by individuals like her, and the high-quality customer service she consistently provides. Thank you, Rose!

It's a great storage one of the best storage I been too great customer service very helpful and nice young lady who help me out thank you so much rose she was so helpful and nice great service very nice & professional made me feel welcome glad I came here once again!

Great job jose your help was very kind

Rose was outstanding!! Very friendly and imformative. 10 out of 10 service!!

Oskar was amazing! I have never in my life had such a pleasant experience renting a storage room. He went above and beyond!!! Amazing deal, great location! Can’t ask more

Oscar was very helpful and kind. I’m very thankful he was there to help my with my unit.

Everything was pretty good 👍🏻 🙂

Thanks Jose for helping me with my move out great experience

Jose was super nice and chill was friendly and helped us out even though the system was down 10/10 service 👍👍👍

Jose great service, clean and easy to use!

Jose has great he helped us out. He was very informative, great guys!

Jose helped me out, answered all the questions I had professionally and politely, I would definitely recommend coming and renting a space from this public storage

Rose was very very helpful in setting my gate code to open the gate at plubic Storage? Very nice to me and made me feel very comfortable in get the right code. Great team staff member

Great service jose keep up the great job

Rose was outstanding! Very friendly and informative!

Rose at the front desk was very nice, respectful and funny would definitely recommend this location!

Rose has been very helpful to me ever since she came to this location if there’s a way for her to be promoted please do!!

Rose thank you for your kindness!

Rose, thank you for helping me lower my rate. You were very helpful, kind and professional. I truly appreciate it.

Rose was very friendly and had a nice attitude! Much appreciated for your great service!

Rose was amazing!!

Rose was very helpful and friendly!

Rose is a superstar! Thanks for the wonderful service!

Rose is very good! Thank you for everything!

Rose is the best! Great service!

Public Storage has some good people working for them - and Rose is one of the best.

Great customer service from Rose.

Rose is amazing, she helps me out so much with the questions and find a space for my items.

Rose was amazing, what a wonderful person!

Thank you for everything Rose!!!

Rose was very helpful and informative!!

Rose was great!

Rose From Public Storage on Sheldon not only made my experience quick and easy, but was a delight to work with. She ensured the issue I was facing was solved with a grace through the entire process that made my Saturday a better day, literally. Extremely grateful. Thank you, Rose!

Rose was extremely friendly and the utmost help when moving in. She made the checking in process as smooth as can be.

Rose has such great customer service was a delight from the moment I opened the door.

Great service from Rose, very friendly and easy to talk too. Raise very much deserved:)

Very upset at call center.. told them I came in a 26ft truck and they advised me to rent a 9×10. Than José came along and helped me with my situation such a great person. He helped me get into a larger space . Now my problems are not so big any more. Way to go José .

I'm content

Rose was very helpful and informative and very friendly!

Great services , thanks to Jose I got my storage changed and I can afford in these hard times. This is the kind of service and people that we need to keep moving forward.

Very pleasant meeting jose.

Jose answered all my questions regarding my rent raise and was very kind.

Jose was very friendly to my family and extra professional, I would recommend any reaction with him, no problems at this unit, very clean and well kept.

Rose!! Great manager great location

Came in did a e rental but i accidently rented it at the weong location ando José was very helpful to get me to the right place

Jose muy bien servicio

This public storage is absolutely amazing! It is clean and the staff are very kind and professional. Rose helped me and was very professional, friendly and polite. I would definitely recommend Public Storage for anyone and if you want the best help, ask for Rose! ⭐️ ⭐️⭐️⭐️⭐️

Great storage location! rose is a great associate and always extremely helpful ! She’s 10/10 for customer service in my book.! Thanks for keeping great people at this location !

Rose was very helpful and answered all my questions regarding my account

Good service

Jose buen servicio me ayudó mucho buen trato y resolvio todas mis dudas

Jose helped me with my move in process and was very polite

Rose was very helpful and went above and beyond to help me with my rental, during a very stressful fine. Thank you, Rose and bless you!

Thank you Rose for being so helpful and patient with me truly made my experience great this is my first time getting a storage unit and she made the experience so easy, wonderful customer service skills!

Very quick and great service!

Great customer service highly recommend

Thank you so much for all of your help Rose! You've consistently went out of your way. Thank you!

Rose was very helpful and polite. She is such a wonderful manager!!

Thank you Rose for your help today!

Rose Thank You For Your Help Today

Rose- I am impressed how well kept the property is and how you're always interacting with your tenants. Thank you for your nice customer service

Excellent service, Jose and Rose are the best. Very helpful and informative

Great customer service, Jose and Rose helped us with all of our needs.

Best Experience at this Public Storage 👍 is Very Clean , ROSE has Excellent Customer Service she is so Professional , Patient such a great person she answer all my questions.

Rose Rosa two thumbs up 👍

Thank you for great service Rose!! 5 stars for you!

Rose (front desk) was really helper and patient. Amazing service

Rose was amazing. Thank yoy

Every time I try an access my unit down a locked hallway during set office hours. It’s not open and no staff is onsite

Great service from Rose, cheap prices!

Thank you Rose for good servoce!

Rose is amazing! Super helpful, hire her.

Rose was a total professional! She was very nice and sweet and she took care of my light bulb they needed to be put in the. She was awesome!👍

Nice work Rose

Jorge helped me

Ms.rose , I ain't got to worry about MY STUFFF LONG AS MS..Rose OVER there on Sheldon.. AMEN!!!!

Exceptional Customer Service Experience! Review: I recently had the pleasure of experiencing top-notch customer service, and I couldn't be happier! From start to finish, the service I received was nothing short of exceptional. Firstly, the staff was incredibly friendly and welcoming. They greeted me with warm smiles and genuine enthusiasm, instantly making me feel valued as a customer. Their positive attitude and willingness to assist set the tone for a fantastic experience. Secondly, the level of knowledge displayed by the customer service representatives was truly impressive. They were well-trained and well-informed, able to answer all of my questions with confidence and clarity. Their expertise not only resolved my concerns but also exceeded my expectations. Moreover, the responsiveness of the customer service team was outstanding. Whether it was in-person, over the phone, or via email, they were always prompt in addressing my queries and concerns. Their efficient communication made me feel heard and valued as a customer, and I never had to wait long for a resolution. Additionally, the company went above and beyond to ensure my satisfaction. They were proactive in resolving any issues that arose, taking immediate action to rectify the situation. Their dedication to customer happiness was evident throughout the entire process. Lastly, the overall experience was seamless and hassle-free. The customer service team navigated through any challenges effortlessly, making the entire interaction pleasant and stress-free. They truly understand the importance of deliv

Rose really friendly and take a good care of us Keep it up rose

I cama to check out a few space and rose was very helpfull and joyful very good service!

Rose was wonderful and friendly, great service!

Thank you Rose for all of your help. It is much appreciated!

Rose was just amazing very professional and so helpful thank you for everything.

Rose es una señorita muy. Amable, tiene una muy agradable personalidad y me atendió con un caracter muy hermoso..la recomiendo cuando vengan a rentar un espacio..muchas gracias senorita ROSÉ

Rose is Best of Best thank you for the easy transaction

Very informative, great customer service. Thank you Rose!

Thank you Rose for your kindness and your great service! We are very happy that we came to this location

rose is the best service very nice!! Also assisted with public storage app. great manager

Grateful for Rose and the team at Public Storage Sheldon for taking such great care of my belongings.

The staff at this location are the biggest asset this company has. Both Oscar and Rose are professional, respectful, polite, accommodating, and simply nice people. It was nice to have interacted with both these wonderful human beings. I would swoop them up in a second if I could hire them. The grounds are kept clean and secure. Our possessions remained intact while we rented here.

Rose was very nice n helpful n very knowledgeable. She explained everything very thoroughly. The storage space was what we were looking for.

I can’t say enough good things about Rose!

By far rose maid my public storage experience the best.if Every employee could be like her public storage will be a much better place I would like to thank rose again for being very professional funny and fast thank you very much .Rose is the best

Shoutout to Rose for excellent customer service!!

Definitely love my experience here and would recommend this storage place. I’ve had bad experiences at other self storage places , including theft, but at this location I definitely feel like my things are safe. And ROSE! Omg she was super, super helpful and friendly and took her time and answered all of my questions and concerns, her customer service was excellent!!! Thank you!

I normally don’t leave reviews, but the experience that I had at this storage place was great. The lady Rosalyn helped me out and getting a storage unit went smooth and fast. Thank you Public Storage

OSCAR WAS GREAT AND HELPUL, HE WAS BUSY BUT HE HELP EVERYONE INCLUDING MY VERY WELL. THA K YOU OSCAR

Thank you Rose for all your help with everything!!

Customer service was awesome. Rose was very helpful in explaining prices... I would definitely recommend this facility.

A good girl to have working with

The best storage hands down! Rose has been such a light. She's very helpful and highly professional! Great costumer service ✨ Thank you for all your help, Rose!

Good place to store any extra items you have no room for. Very friendly service.

Ok excelente atencion

Great service!

Rose has excellent customer service skills. Very professional, patient and straight to the point. I’ve been at several public location over the past 5 years and have to say that Rose is the best manager at public storage! She explains everything clearly and makes leasing a unit easy. 5 stars for Rose !

The Manager Rose is very helpful and understanding. She gave me the best solution and I was able to resolve my moving situation. Now my belongings are safe and I’m satisfied with the rental agreement.

Ridiculous! Renting a storage unit is supposed to be difficult, tedious, confusing, and stressful, right? Rose made the entire process easy, interesting, informative, and a downright good time! Such a warm, welcoming, and sincere smile right from the start. I literally have no negative feedback to give about my entire experience. Call ahead and make sure that she is working that day and you won’t be disappointed. I only interacted with Rose, but if the other manager(s) are half as good, they would still get a five star review!

ROSE was very nice and helpful. She made my experience very fast and easy.

Rose was a big help! Thank you!

Rose was super helpful, answered all my questions with a smile. I felt very welcomed by her, her energy was very warm! A great experience so far!

Rose provided excellent service! Goes above and beyond! She deserved a promotion! Thank you for the help! 5/5 stars!

Rose is a sweet person and excellent manager. I didn’t know renting a storage unit could be such a pleasant experience. I really enjoyed the process thanks to her cheerful demeanor and how she quickly and efficiently fixed a potential problem that cropped up but she took care of it! Thank you Rose. The facility itself seems in good shape, clean and well maintained.

Ryan was awesome and super helpful! Thank you so much!

5 stars for Rose!! Outstanding customer service!

Rose is absolutely great she is very friendly and has great customer service!! Best place ever and perfect customer service

Looking for a big drive up unit, found 1 left and Rose helped me get it that same day! Saw it, loved it and Rose was so positive and energetic and answered all my questions, even putting in an order to fix a portion of the unit wall, which was done in a week tops! Great place, superior customer service, and a great thanks to Rose, and then Ryan for the follow up and communication! Highly recommend this place and it’s loyal and dedicated staff!

Rose was amazing!!

I’ve had a year here and Ryan was super attentive.. he was awesome

Ryan was very helpful and knowledgeable

David! Was awesome help!

Ryan was amazing. Thank you for the help!

Ryan has great customer service.

Rose was absolutely wonderful! She helped me with all my storage needs and made my stress of storing much easier!

Rose, was such a big help in my time of need. She is very efficient and a good listener! I truly appreciate her and will recommend👌

Rose was incredibly helpful. I needed to upgrade my unit size and she called me asap to lock it down for me and saved me so much trouble on moving day!

Well kept clean place ,,nice clean bathrooms and easy enter and exit..

Rose and Ryan were amazingly helpful. The whole process moves smoothly and I was in and out in no time. Can’t believe how easy it all was! Great service!

Thank you Rose for your help and great experience!