Norma was really great respectfull and very helpful I kept asking her to help me with my storage and she was full of energy and showed me everything I needed to know I will be back
My service was very good and I was very pleased with Lisa‘s work thank you
Giving them a 3 star because they had great service but here is why I knocked off two:
1) It is in a very sketchy area. This is a newer facility so cannot really rate security as it needs time for incidents to occur
2) It was built on a small plot of land and has poor maneuverability especially if you have a larger truck. Also, they only have one...ONE loading area for the indoor units and the loading area only fits 2 cars.
I rented a larger unit indoor and I show up to check it out only to see a large UHaul truck and a couple other vehicles in the entrance. The location is soooo small that you barely have a place to park and have to worry about blocking someones unit. Anyways, I decided to come back later in the day to see if I could move stuff in. The Uhaul truck was still there as if someone straight up just parked and left it there and in the other spot was someone who appeared to be living in their car. I say that because the car was filled to the brim with clothes and the person was there smoking weed.
So if you have an indoor unit and need to use the very small loading dock, good luck with that.
I ended up cancelling and renting a unit on charter way as it was designed for RV and Boat storage so much larger. This location is made more for people who don't have much stuff and maybe smaller vehicles. I just didn't want to deal with fighting over a spot to be able to load and unload for the inside units.
Rude! No one ever onsite to help! Dirty! They never answer the phone! Office always closed! Scan the barcode is what you get and then referred to an 800 number
Excellent service,friendly. They go the extra mile to show you everything and the place is clean, bathrooms are kept up, was a good experience.I appreciate all their helpfulness. thank you.
Move in was fast and easy. Would recommend it to anyone
It was OK at first such as the first month rent but on the other hand it was bad I got eviction on the first month due to unlawful eviction procedures they did not want to explain it on paper.
Giving them a one because I signed papers to receive my 10x10 for $130 a month and because they got “ busy “ since they were new they raised up the prices is literally what they told me. The owner by far is greedy for that and I will not store my things here I’ll take it to a public storage down the road for cheaper with the same unit. Just because you’re new doesn’t mean you raise the price there’s homeless people throughout this storage area and they’re charging premium price for a ghetto area I’m not paying almost 200 wasn’t even 3 months and they changed my price. You’re a storage unit, people need storage so because more people came you bumped up the price more ridiculous
Great place for storage. Highly recommended place for storage unit. They are so nice and helpful. 5 star rating👍
Its a very good property nice and clean , the service is very well, manager 100+
Clean, cool, very easy move in process, locks are really secure. Straight to heart of things. Enjoy storing here with public storage would absolutely recommend
Went with my aunt to get a storage had Mariela help us out & set us up with a storage, Glad she spoke Spanish because my aunt is only Spanish speaking and walked her through the process, will definitely refer my friends and families here!
Very clean place customer service was good they took time to explain my concerns and questions
I had a great time storing here with Mariela, I have had no issues, she makes everything here at this property run smoothly, I always see her in a happy mood and she is always there to help with whatever I need. Great manager ! I will be coming back if I ever need a storage again. It was a pleasure 😀
Mariela is very helpful an kind, she made my move easy, 10/10 recommend
Mariela has wonderful customer service, she always there to help with a smile on her face, she is a great property manager and keeps the property very nice and clean.
Mariela I am very good customer service. I’m very happy and pleased with her very nice person and I love the facilities very clean, clean bathrooms clean everything. Everything is so convenient. I’m very happy and thank you so much.
It was easy access, wonderful attendants, they were helpful, and very happy make the move in process super great!
Mariela is a great representative of this company she's always there to help us keeps this place clean inside and out her customer service skills are great and she always makes me feel like I'm important here not only that is safe it's always nice to see her smiling face and wave tour through the windows I pull in she's an asset to your company know that
Love the customer service , has positive energy , cleanness is wonderful, I love the hours they arr available , highly recommend
Greatest customer service for a storage place. I have been here for about 5months and no problems. Great place to store your things.
This is a brand new storage facility. I can say it is one of the cleanest I have used. The staff is so friendly and helpful. I see the staff cleaning every time I stop by my space. They are always helpful and nice. Even the bathrooms at this facility are clean. This facility offers a app where you can use it to open all the gates and doors
Mariela is amazing to talk to, she’s super helpful !
EXCELLENT CUSTOMER SERVICE WITH MARY ELLA HAPPY TO MOVE IN..
I dealt with Mariela at the Sanguinetti lane location in stockton ca. She was pleasant and helpful in my needs for a storage unit. She is a professional and very knowledgeable in what she does in her line of work. Would recommend this location to all who needs a storage unit. Make sure you see Mariela for your storage needs at the Sanguinetti lane location.
Mariela was great! Excellent customer service and great facility. Our move-in was a breeze.
Mariela was super pleasant and helpful. I’m totally appreciative of her help and highly recommend her if anybody needs assistance or storage unit
Booked a reservations at Public Storage . Went and had a great tour of the facility and was given a ton of information for over a hour . Decided on my unit size, signed contracts and was happy about my new unit . Came back the next day and found out they didn’t apply my promotion of free 2nd month . Wanted to terminate my agreement and go somewhere else . The new manager on site Tabitha explained the situation, calmed me down, and explained what she could do to help . Working with her she was apply to put in a request for me to get my second month and comp me a lock for my Inconvenience .appreciate her great customer service because with our her Public Storage would have lost a long term customer .
Tyrone
Thank you so much Tabitha for helping establish a storage with laughter and friendly conversation.
Mariela is the best and she help a lot we appreciate
Great customer service and very curious and good at explaining the policies. Excellent communication.
The storage units are super nice and appear to be secure. Mariella helped me and was very kind and knowledgeable.
Just got the storage and they are very polite, respectfull ,clean ,and big storage space and good price plus the stay open until 7pmand very secure I like it .
They advertise first month free or a $1. I ended up paying $75 for the cheapest 5x5.