The service here was great I had a last-minute moving with a large RV and the lady that was there she made everything so easy and quick even though I didn't have a reservation highly recommend this place to anyone else
Amazing storage facility she helped my every need went above and beyond Tabitha was great A +++
she is really good person she healp you in everything and she resolve the problems right away ‘“””””””thanks tabitha”””” charter way stockton
Tabitha H.is amazing great customer service wonderful personality.
Public Storage Charter Way, Stockton is excellent place. Tabitta, The facility manager is awesome! Her customer service is super great, very helpful and very welcoming. I would strongly recommend this storage
facility.
I can't even come close to express how great this PS is; especially the on site manager, Tabitha. She keeps the place clean as a whistle and bent over backwards to help me. The place has a great location but it's the staff that really make it the best storage option I've ever experienced. Thank you, Tabitha. :)
Clean and professional. Tabitha helped me and she helped me make best storage size unit.
Tabitha. One of the hardest workers I have ever met.
Best process I've been through EVER. She needs a RAISE!!! cleans the whole place and there's not one dirty spot in sight. Knows everything about Public Storage and the location in general. Very smart and intelligent woman. Thank you. Will suggest this location to all friends and family.
Tabitha is wonderfull great service
I had amazing experience.Tabitha knows her stuff very helpful i recommend this public storage if you want amazing service.
Every time I come into the public storage Kernesa is so helpful and takes up on my stress away they should be more people like her. 👍
I have been a customer here for quite some time now and I am currently renting 4 units. Towards the end of last year I fell upon financial hardship and soon later I had to leave the place I've called home for the past 15yrs. It's been a real struggle trying to get back to a stable position financially and even harder trying to find somewhere to live. Somehow I'd juggled my finances around to make my payments monthly up until the past couple months. Tabitha has taken time to try to figure out the best game plan for me to try to save my units from going to auction. Both her and Lisa have been so kind and understanding of my situation and I truly appreciate their efforts in trying to help me. It's nice to encounter genuine and caring people who take the time to listen and who don't just treat me like a number. They are both truly a breath of fresh air amongst this storm that has come upon my life. From the bottom of my heart THANK YOU LADIES ❤️❤️
I’m so thankful for this lady to help me out with my storage needs. Tabitha is so professional and so kind person.
She guided me through the whole process being so professional. Thanks I I’m a new happy costumer now.
Couldn't be happier with my experience at this establishment. Tabitha is on point with the customer service and accommodating my particular needs. Price is reasonable. Place is kept spotless. Highly recommend.
Sophia on west lane helped me and explained everything to me to the T very helpful and respectful because of her I have a place to move my things to thank you public storage!!!
Was greeted by Lisa who has such a sweet personality! Wanting to know if there was anything she could do for me and how my day was going. It's so nice to be acknowledged with a smile and care! Thank you!
Always a clean location. Workers seem to maintain the grounds, and are present. Ample room to park and load/unload on the ground level unit. It's hardly ever busy with other customers, so I'm able to park in front of my unit without any issues or having to move for others. Workers are helpful and pleasant to deal with.
Tabitha , this woman is on point ! Very friendly very helpful great communication and explanation on all my questions and her blue Eyes are beautiful
Tabitha is amazing! Thank you for the help.
Tabitha was amazing thanks public storage
Came in today on site West Charter way location. Lisa was awesome. She helped me with my situation and I couldn’t say enough, but thank you very professional and understanding of my situation.
Brianna was very helpful. She answered all my questions and is knowledgeable about the area.
The customer service that Tabitha and Roy gave was simply awesome. Thank you for being able to assist me with settled into my storage unit.
Roy did an awesome job helping fix the door on my unit. Thank you—
Thank you Roy for helping us getting out unit price right.
It’s local and super safe give you a good feel. Thank you destiny.
Thank you Roy for helping me find the perfect unit. Amazing customer service.
The customer service here was the best ever. All our questions were answered , explained, and we ended up storing our motoer home here. The manager was great and used an old fashioned customer service we haven’t seen in a long time. She was great. She was very knowledgeable and knew her storage facility like the back of her hand. Our account is under my boyfriend’s name-George Morris. It was a great experience and we were happy knowing our Motorhome would be safe and taken great care. Thank you.
Rochelle kind sweet nd helpful.
This my 1st time renting here.
Secured a parking spot for trailer online everything was good until arrival of spot and someone in spot next to me wasn’t within there lines. Spoke to Rechelle in office and she set me up with a new spot, was very polite and helpful.
Lisa was so friendly and helpful yesterday while I was unloading my things and some stuff fell all over in the hallway. She stopped what she was doing to come over and help me pick up my stuff. NOW THAT'S GREAT CUSTOMER SERVICE!
The girl that worked the counter was awesome she has a friendly attentive professional and down to earth welcoming attitude she was super cool and fast I would definitely recommend to people I know.👍👍💯
Thank you Rochelle Public Storage in Stockton CA, she is Talented Professional, She followed up with our company. Thankyou for your time today, this was a wonderful experience.
First time getting a storage and Rachelle at the front desk was such great help made everything an essay process
Matthew and Karam value me as a customer . Great place and excellent customer service.
Great experience coming here. Rochelle is the one who helped me the most and she is fantastic. Very friendly and nice place. Well recommended.
Lisa was so knowledgeable and was able to help with exactly what we were looking for. She was also super friendly and very easy to talk with! Thanks again Lisa!
Lisa is hands down the best person I’ve had help me with my storage needs!! She was kind and helpful and really knowledgeable with what I needed.
Wow ! Karam and Rochelle were a great help this morning . Helping me with the paperwork and answering all the questions I had
They are very knowledgeable with the procedures . Friendly and easy to talk to . Overall, a great experience. Awesome ! .
Excellent customer service clean secure facility.
Helpful and friendly, greeted with a smile!
Excellent customer service!
Rochelle was really nice and happy we talked walked around I would recommend this Storage to anyone clean.
I have a very friendly lady that help me chosing the storage I need for the best priceRachelle
Lisa provided exceptional customer service! We were in and out in no time. Shes a life saver, go see her!
Didn't know if I wanted a storage had alot of concerns after talking to Rachelle I was 100% certain this is the place for me, great service quick easy and broke everything down to me definitely will be staying here for awhile.......
The manager rachel is so nice.
She makes the place feels like home and safe.
I have been here for awhile and I like it here.
The place is very big and clean.
Easy to get in and out
Was very helpful and polite. Made things very easy smooth, and it's clean. Most storage places ain't.
Came in the office about 11:30 this morning spoke to a young man whom greater me when I walked in which really stood out not many young men so this … yet I explained to him what it was I needed and he went over a few different sizes of storage units and I actually got to see them on the tablet at the counter which was cool he also walked me out to see each unit went over pricing with me and how the monthly payments due date works I can not remember his name and I’m truly sorry for that😔I would like to thank you for helping me truly as a women coming in without a man you could have easily told me what to get and I would have just paid for it yet you went over things with me again thank you young man and thank you Public Storage 🙏🏾
Rachell assisted me this morning. She is the most amazing perso. Professional, answering all my questions and giving me a tour. Property is extremely clean and secured. I would give her 10 starts if it let me. Thank you Rachell!!!!
Excellent experience. Everything went exactly as they said it would
Customer service is excellent. I really appreciated how they were so nice and friendly.
Very helpful, respectful and kind.
Karam 1 of the best customer service I have gotten in Stockton !!!!!!
Very helpful and friendly
Karan was exceptional he was very knowledgeable and made sure to answer all of our questions!
Best customer service. Helped me when I needed it. Thank you Rochelle and Karim
Karam Saini was amazing! Helped me with all my questions!
Rachelle is the best very professional and will listen to your concerns she was fantastic thank you Rachelle
Professional, courteous, and very knowledgeable staff!
Really impressed with Rachelle R. professionalism and her attention to detail. Great experience...
Great and clean units, Karam was a huge help and very easy to work with. Definitely recommend!
Property manager was extremely helpful, knowledgeable, and friendly. Service was excellent and speedy. Thank you so much!!!
I had a great experience at simply self storage. I met a very sweet lady called Rachelle it went great.
Karam was very friendly and accommodating. He gave us a tour and went over everything with us. Place is very clean and secure. Highly recommend!
Fast, informative and very friendly staff
Have been renting a storage unit for over a year, Love this place however on March 30, there is this guy name Nathan who was nothing but rude, not helpful and apparently he keeps saying doesn’t need to work here because he has plenty other job offers. Finally the nice site manager Victor came in and helped us. Thanks Victor!
Good and bad service walked in and 15 minutes I'm getting my unit yay
We just rented our 2nd unit on March13th. We worked with Ken and Victor also assisted with the location of a unit close to our first unit . Ken did a great job showing us the unit and doing the paperwork, as well as answering our questions. The special for only paying half price for then first 3 months was still in effect so that was great . The indoor location great for rainy days .
We appreciate the service of the staff.
We rented a unit on Jan 13th, 2023 and worked with Victor. He did a great job showing us the unit size and handling the paper work. We also appreciated only being charged half for the first 3 months as that is what first drew us to using Simply self storage . The service and the ability to drive inside to get to the elevators also great especially on rainy days.
Our company, Premier Kitchens used Simply Self Storage. Great customer service, especially by Rochelle.
Gentleman working there was super helpful, and even helped bring boxes out to my car. Great CS!
The manager was very professional and very knowledgeable. Her customer service was very friendly and helpful.
Excellent customer service, great move in prices. Good security
I just bought my first storage unit with Simply Self Storage, and had the best experience! An employee Rachelle, was so helpful and kind through the entire process. I had issues with U-Haul for so long and had items go missing but was assured and shown how safe and secure my items would be. Thank you again Rachelle!
Rachelle - HUGE thank you for everything I really appreciate all your help and appreciate you humbleness and very sweet person thank you.
Rachelle helped me in every way possible. She made sure I seen the size I was getting and explained everything to me. Thank you
Great experience & customer service, well maintained facility and great location. Eldrado is a pro, thanks man! He made processing and finding the right size unit for my storage a breeze! They are Simply the best in town! I highly recommend Simply Self Storage company to any and everyone all day. Thank you! John T
Excellent customer service! Friendly and personable professionals. High standards excellent ensuring clean and safe facilities in this Stockton storage!
Rachelle is the best! Best customer service in town! Definitely recommending to family & friends!
The lady at the desk was very nice, showed us our lot and around the property. Great service 👏
This is a great facility with amazing hours of operation which are later than most storage facilities offer which are from 6am-10pm. The on staff cite manager Rachelle R. is always friendly and is very receptive to making sure all my needs are meet. It is greatly appreciated to know not only your belongings are safe and are easy and accessible at all times. This isn't a place of business, its more like family and the prices are unbeatable!!!!
Good clean storages decent price Jackie knows her stuff shes sooo helpful.
Will say, this is one of the best storage facilities in Stockton. Rachelle is amazing!
Rachelle was very polite and professional and I will rent from her amytime
Chris is very helpful and awesome!!!
Best place for all my storage needs!
I have some furniture from family members that have passed away and I put them in storage at another facility unfortunately, my unit was broken into multiple times, a friend recommended this self storage and I will say I am impressed not only of the cleanliness, structure, and safety of my priceless belongings, but also the customer service is superb! The lady Rachelle is very kind and knowledgeable, I’ve spoken to her a few times and I always feel light hearted after our conversations. I would recommend simply storage to anyone looking for a great self storage facility!
Jackie and Rachelle are great people! Very knowledgeable. I've been storing here for a while and they've been very helpful and kind.
I just walked in looking for a decent sized unit to fit a vehicle in, and the property manager was very welcoming and knowledgeable on her units. Ended up renting a 10x30 with the first month off, from I believe her name was Jackie. Would highly recommend this facility, it is very spacious and clean and the property manager was very kind.
I was looking for a storage unit for my grandmother being that she moved into a smaller household and needed a storage unit for some of her bigger furniture. I called and spoke to a woman named Rachelle over the phone and she was amazing. I asked several questions about the size of units available and pricing. She was incredibly knowledgeable and had great customer service. Before the phone call was over I asked her name and thanked her many times. Highly recommend!!!
This is a very clean facility, and the young lady that helped us with our storage was extremely helpful and polite, she had the best customer service I have had in a very long time.
Both Jackie and rachelle were great with getting me set up.
The simply way is the best way
Such great customer service 😊 lovely people
Rachelle amazing manager she knows the business and works very hard also that young Latino guy whom been working over the weekend is amazing you should give him a raise amazing team in Stockton ca
VERY CONSIDERATE STAFF, they set the standard, your stuff couldn't be any more safe anywhere s else then here. Fire, theft,... A+
The service was excellent Dave and Lynn are upfront informative and kind at the same time and thats what I appreciate 👍
The representative that helped us was very sweet and personable and friendly Rochelle helped me out a lot appreciate her
The Owners are very compassionate when they answer the phone, they do the best at facilitating your needs and help make a pleasurable transition into space rental. Thank you Lynn and David for your hospitality
American Self Storage RV boat parking U-Haul been thirteen years since I had a storage unit remember how they were to do their job and move on I guess I rented it from what are the guys that lives there and manages the place with his wife boy did he give me the rundown he was straightforward honest to the T it made me feel like the place is a safe place to store my stuff I don't know what more you could have done if you really want to feel safe about your stuff being stored somewhere this is the place be prepared to have rules but there no rules that you can't comply bye and their fair and he give you till 9 at night