Public Storage Self-Storage Units at 4568 E Los Angeles Ave, Simi Valley, CA

Propiedad limpia y acceso fácil, los managers Andres y Emily me ayudaron y acomodaron.

I am moving to a new city, and the move is already stressful enough. That is why i am so grateful with public storage, cause they did renting the storage so easy and straightforward. Andres and his team on this location took care of me and help!

Andres was great. Property was nice and clean

Great place, well managed. Andres is very professional and helpful, thanks for your patience and great experience.

Nice property,great managers ,the new trainee was great

Nice and fair, fully recomended

Excelente. Andrés, el gerente y el equipo fueron más que amables. El lugar es agradable, limpio y muy bien organizado.

Andres was super friendly and very informative. Property was very clean and tidy. Highly recommended!

excelente servicio el manager Andres me ayudo y fue muy amable

Came back and the renew everything. It looks nicer and cleaner and the new app is amazing!. Andres is doing a great job on this property

Property looks great, property manager was super helpful! Looking forward to storing with them!

The property was very clean and the manager Andres did a fantastic job at helping me find exactly what I needed

During my visit today the property manager Andres was very helpful and informative during this stressful moving process. I appreciate the patience he had while I had many questions about getting a unit for my stuff. If you’re looking for great service and a property to store your belongings, this place is it!!

This is the best storage space that I've ever rented. Clean, and nice, and the manager was awesome. I can't recommend this place enough. Thank you for all your help and professionalism!

The person at the front office was very polite and helpful. His name was Andres and he went above and customize my experience to rent this space.. Thank so much for your patience!

In general, I like Public Storage. Sean is friendly, courteous and helpful. I was almost sorry I had to leave. The reason for only 3 stars is it just got too expensive.

Great customer service! Sean was very courteous and professional!

My experience with Sean was nothing short of amazing! He was extremely friendly and helped me with finding the right unit. Great guy! Thank you for all of your help.

Very friendly, Quick and easy process. Thank you

Sean was extremely professional and understanding andd happy to help. .

This locations cleanliness is top notch. The employees are always super helpful in finding the right space needed when considering options for storage. Highly recommend!

Great servicié, nivel property. Manager Andres and Tánger helped me with all I needed. Recomended indeed.

Good job

Excellent service from Sean. Whatever you need, just ask and he will do his best to accommodate. Easy access, well maintained facility.

This experience was top notch. Sean was a tremendous help and extremely observant. Here is what I mean, I was clearing out my storage space, and since I didn't need the space anymore, I left the gate to our space unlocked last night, didn't have anything of value left. Sean called the next morning to make sure everything was okay. He had noticed that I did not relock the unit. Sean paid attention to details, and this morning when I was emptying the last pieces, he closed out my account and had everything ready and tidied up. My experience at this facility was (as I said before) TOP NOTCH. From reserving a space, moving in, gaining access, making payments, it was as easy as it could possibly be. The entire facility is well maintained, clean and safe. Thank you for making this experience a great one. Greg

Thank you Sean for your humor, and incredible customer service today.

Sean was great at the LA Ave location. Had an issue with my storage unit and he was right on top of it and made sure our stuff was secure. Thank you so much!!

Sean was wonderful...awesome customer service ..He went above and beyond to make sure my dad was getting exactly what he was looking for ..

This is the 2nd time I've used this facility. Nice place. It's kept clean and is well lit. Sean was there for my move-in. He's very friendly and very helpful. It's nice to see someone that cares about their job.

Awesome service, totally recommended, location is great, and the condition of the unit were clean and nice.

Sean is awesome. Went out of his way to make sure I was good. Assisted me from A-Z he’s an old school straight up dude. Hard to fine quality people. Big 👍👍👍 thanks Sean! You the man!

Sean was a great help in getting me a 10x10 unit just a couple days ago amazing customer service and quite the funny man aswell.

Sean and andreas very helpful

Great service, manager Andres was very helpful and courteous!

Staff is very friendly.

Un lugar impecable, con una atención especializada, y como siempre Andrés, un gran ser humano...⭐⭐⭐⭐⭐

Have had a unit here for 7 years. Issue free.

Wow! this is a really nice place

Muy recomendable el lugar es muy limpio y el servicio es muy bueno la gente que te atiende son muy amables por eso le doy 5 estrellas

Im really happy with public storage..been a customer with them for some years now..everyone is very friendly and helpful..if u need a storage..check them out..first..

Bryan is awesome, he’s super helpful! I’ve always had a good experience when I come here! Much better than other places in Simi.

Team are efficient and very helpful!

I really liked their service, plus they were very kind and professional all the way. Best storage on simi.

Great property and friendly managers. Highly recommended, Andres is really helpful...!

Stopped by here to make a payment for a friend and to get some info on a unit. Bryan, the guy at the counter was very knowledgable about pricing and such. I definitely recommend this place to anyone looking for a storage unit. :)

Great location and Staff

Friendly staff and well maintained facility, a no brainer for any storage needs!

Great management. Definitely worth it.

Excellent service, the manager and team are very kind and responsible.

They recently did some upgrades that were much needed. Made the place much safer.

Excellent customer service. Andres the manager and the team were beyond kind. The place is nice, clean and very well organized.

This particular Public Storage location rocks! Andres and his team are polite, thorough, attentive and take care of business!

Excelente servicio!!! Andrés es increíble manager y habla español!

Andres are great! excelente servicio y ubicacion, todo muy limpio y ordenado, gracias de nuevo por todo!.

Andrés is a class act and very professional. He was very helpful every time I needed to ask something, he was very knowledgeable.

Great place! Excelent managemnetz.

I dont rememver going here

John at the Simi Valley location was super helpful friendly, and courteous. He took care of my bill payment quickly. The location was clean and well-maintained. Thanks for the hard work and great customer service!

John was very helpful in discussing how my options on how to pay off my unit and update my personal contact info. I have been at this location for a couple of years and have had no issues, and the staff is always extremely helpful!

Very awesome service! Friendly and quick with start/stop services!

Always a pleasure with the Andres. Got us all the info we needed to get the right size for our unit. Thanks for the help.

Great service, Ingrid was a great help!

Great manager, Andres and team are great.

Property looks amazing, like new, and manager Andres and team are always ready to help. 5 stars for sure!

Andres and team are great managers, five stars for sure! Also! I am editing review to mention the brand new feature in the app! Having the option of opening the gate from our phones is great! Thanks Public Storage

Andres and team are terrific! And i am happy to see they are making the property look nice.

Andres is exceptional and the whole team is always ready to help!

Andres was excellent! 👍🏻

Management is great, location is great. Clean and accesible.

Love this storage! And the management is great. They have merchandise also

Best storage on simi valley! Andres and team are awesome!!

Raymond was very thorough in explaining everything to me. I appreciated his help and I am happy I chose this public storage

Excelente servicio! Y hablan español! Recomendadisimo!

Manager was great and his team is always on top of everything, clean property!

This is the nicest public storage in Simi

Andres y su equipo son geniales!

Gran propiedad, muy bien manejada, todo excelente!!

Great management!

Thank you to the manager for his excellent service. Super helpful

Thank you Andres (Manager), so attentive and hard working!

Great place, clean and affordable! Staff are helpful

Staff is amazing, let us slide on late fees....

5 star service! Clean and well managed!

I visited the store with a few questions about storage, from prices, sizes, how long or how little can o rent for, I mean, really my first time looking into it and I had no idea how this works. And Andres was so patient with me, he gave me all the info I needed and really helped me understand what options best suit my needs.

Great location and well train managers!

Excelente atención y servicio. El manager que nos atendió muy amable.

Great service, the manager was very friendly and helpful. I'm comfortable storing my stuff here. I highly recommend it

I needed boxes, and while talking with manager he mention reviews... He said only a few people know that they sell boxes and every kind of moving supplies! So here i am, telling you that the service was great and that the variety of supplies they offer is great! They basically sell everything you need to move all your stuff safely!

Excelent...

Revising my review just to mention Public Storage have al kind of boxes according to every need. I helped my uncle move yesterday! And I have to say I am really impress with the service at this facility! Great management! Andres and Kyra were both so helpful and attentive!

Great storage! Managers are great! Andres and Kyra have help me and both are amazing

Andrés atiende siempre amable y con esa calidad humana que buscamos siempre. Muchas gracias Andrés.

The process was really straightforward and the manager onsite, Raymond, was incredibly helpful. Really glad I chose this location

100% Andre's know his stuff about storage. This Publ8c Storage is easy access to freeways and not too big.

Andres has been great. Property is always clean. Would recommend to anyone.

“managers help me in everyway they could! Really Friendly! Highly recommended don't hesitate to visit there

managers help me in everyway they could! Really Friendly!

Andres was the best and most profsinal person to help me. Thank you Andres

Kyra was very helpful with helping me find the best priced storage. Great attitude and friendly. Her attitude gave me a very good experience.

De todas las opciones de almacenes sin duda está es la mejor, buen servicio y gerentes super amigables

This storage is really good and the management is great, Andres and team are always ready to help!

Great service! Andres is great! Always helpful and courteous!

Manager Andres Solis is very helpful and understands the needs of the customers. Editing my review as I had a great interaction with Manager Andres last week and this store is top of the line 👌🏽

Good place for storage pretty secure. Rent goes up every 6 months.

Manager y su equipo son geniales, super recomendado!

I am really happy with all the help and service I have received from Andres and his team at public storage

Young lady in the front AWESOME CUSTOMER SERVICE. Main guy Thank you for helping me out the other night. I will be sure to update with your names. My apologies Property is quite & seems safe and doesn't seem like any homeless live there & or (meaning no disrespect....) drug activity. I have not noticed any thing weird anyway. I frequent this property 1-2x a month. For about the last 5 months. Main guy seems to be on point & seems to carry zero tolerance for abnormal activity. I have several tattoos & each time I see him, I have to speak to him, so he can get a better feel for me, or pay him, to show him what unit I'm in and that I do pay each month... before he warms up to me. Take it easy guy, I am zero tolerance too, I'm an artist not a drug dealer, a half smile & nod is enough for me. lol 🌟I RECOMMEND TO ANYONE🌟 SAFE QUIET CLEAN (unlocked bathroom🌟HUGE PLUS🌟)

Kyra was very helpful with making my move in easy and smooth. She helped me make a reservation and walked me through my Express-check in. :)

Always good

Best storage on simi!

Ampliamente recomendable, todo el staff con mucha disposición a ayudar, gracias a Andrés por asistirnos en todo

Devon was great, helpful and really good service.

I love this place

Best customer service ever!!!!! Thank you Andres your amazing!!!!! There should be more people like you in upper management in PS!!!!

Es todo lo que necesitaba, y aún mucho más!

Great place, great managers, customer service is great. Andres and team are great

Andrés is great. And this public storage is the nicest in the area

Great service! I am happy of how helpful Andres and his team are!

Genial este storage y todos los trabajadores, andres y su equipo son geniales

Andres help me a lot, i needed a place to move, and fast and even thou i was frustrated cause of the move and life in general, he help me with patience and a smile! Great job training managers public storage!

Both Ty and Andres were extremely professional and knowledgeable about all of our questions and concerns. Both of them made us feel like we have known them forever. The property was very clean when we went. We went close to closing and both Ty and Andres took the time to explain everything to us. They never made us feel rushed or pushed out. THANK YOU BOTH for a few moments of laughter and making us feel so welcomed and comfortable. Definitely what we needed at that moment.

The best location around highly recommend!

Andres has been extremely helpful in our time with public storage. He made the move in very easy and was very courteous.

They need to have more secure walls inside, they just use drywall between the locked doors. Anyone who isn't honest can punch through the thin inner drywall walls and take your stuff. But hopefully they are caught on security cameras. Also each person is required to punch in a code to enter gate or exit so if you're caught stealing they know who you are, and then you have Prison time.

Awesome staff :)

Andres, como siempre hace bien su trabajo. Estoy muy satisfecho...👍🏽👍🏽👍🏽

Good. Goog. Good. I been inside- its like a fridge. So cold. I think you can save dairy products in this storage.

I was helped by Andres and Ray, they help me with boxes and supplies! They are friendly and nice!

Always have great service at my storage space at la ave, thanks Andres.

Excelente , lo mejor de la ciudad, muy buen servicio.

Andy was very helpful and very knowledgeable of every question I had. It’s good to see prime customer service nowadays.

Thanks andres for your service

Genial este storage, Andrés nos trató muy bien.

Easy access, good lighting.

Andrés tiene la propiedad en excelentes condiciones, bellísimo!!

Andres is great! And his team is also are great!

Andres is great worker and very helpful

Great facility, always clean, helpful and knowledgeable staff.

andres is great!

Andrés is amazing!

Andre's was awesome very helpful and this place is welcoming . I feel safe with my stuff here the staff really do care

Andrés is great!

Andres is really good at his job. This property is awesome

I moved from california a couple of month ago, and Andres and the team helped me al lot when i needed a storage! I recommend this place.

Exactly what I need. Amazing service! Thanks guys!

Great place! Great location!

I am really happy here. Managers are great! Happy people!

Andres help me a couple of months ago and it was wonderful. A fast transaction with great service! Property is clean and it has great hours!

I want to thank Greg for helping me even after I had vacated the storage unit! Very grateful for such wonderful costumer service!

Jenni is always so helpful. Highly recommend

Greg was very helpful, friendly, and professional. He did a great job.

Greg was professional and very helpful.

Greg was very helpful

Greg was extremely helpful and the set up process was quick and painless.

Greg was very helpful and very knowledgeable and he had great customer service. The prices are very fair and the place looks very clean. I would recommend anyone looking for storage to use public storage.

Excelente Servicio, estamos muy satisfechos!

Greg was an amazing help. He was very kind and knowledgeable. He was very thorough and he is a huge asset to the company. If you ever need a place to go for storage, come here to public storage.

Greg was an awesome help!! I greatly appreciate that kind of service.

Andres was really helpful and easy to work with. He explained everything very clearly and made sure that I was ready to move all my stuff in.

I was denied a copy of my contract until I paid extra cash in his personal pocket to go through trouble. I was also told I had to use one of their opened used locks. This man is still not fired.

Amazing costumer service. amazing managment ! Andres is as great as Filippa!

I am really happy here! Property is clean and well mainteined! I recommend it to everyone! Andres and Staff are great!

Can’t say enough about how helpful Greg at public storage has been for my boyfriend and I. He always answers our questions, and gives us the best information possible. He is always in great spirits, and makes this process so much easier to go through. Would definitely recommend this storage facility to anyone and everyone. Thanks Greg!

I've been at this location for about a year and a half. No problems whatsoever. Today, I went through the process of downsizing my storage unit. Employee Andres helped me. He was thorough, detailed, knowledgeable, professional, friendly, patient, and all-round generally helpful. It was a painless and easy experience. I knew I was in good hands with Andres. Also, Manager Jonathan is an excellent part of the team and obviously runs a great shop. This is the place in Simi Valley to rent a storage unit.

Excellent service and attention. Very appreciated with Andrés M.

Greg was very helpful today and everyday.

One of the cleanest locations I have been at by far. Andres was polite and patient with me when explaining the contract. I have a great feeling about this place. Service is on point.

Excellent experience. Professional staff and no fuss about handling or accessing the unit. Highly recommend to use this place.

Do not store your valuable possessions at a Public Storage facility, in particular, 8701 Central Ave Capital Heights MD! If you currently have a unit here or considering, I strongly advise you to look into many other self-storage companies with professional staff who are more than happy to work with and accommodate you. Some self-storages even offer you a free moving van and actually honor there first month promotions on all, not just on select units. A company should always value their customers be honest, fair, respectful and strive to provide the best assistance to ensure customer satisfaction. I have been a frustrated customer from the minute I stepped in. They were handling a dispute rather aggressively, a customer's ID was given to the wrong person, they hold your ID as collateral in exchange for a cart. That should of been strike one. I was rushed and ridiculed for my questions in which I found important pertaining to security and hidden fees before signing up. I was told, not over the phone but when I was there in person, insurance was mandatory and that the company that they used was not affiliated with Public Storage. I was also told I couldn't use my personal home owner's insurance and that this other companies insurance is great at responding to claims. What a great deception!!! The Orange Door insurance is in fact Public Storage's company!!! This alone is a nightmare. My unit had rat droppings, belongings were all bitten up and it smelled like urine of rodents!!! I complained to the property manager and she acted surprised as of I was the only complaint! I later found out through other customers I wasn't the only unit dealing with this nightmare. Nothing was done for the infestation as far as treating my unit with sticky traps as I'd requested. I purchased my own and caught a few (inserts pictures). Later on that week, staff set rat poison in various locations. The problem with that is they curl up and die in random places and stink! I've came across both dead and alive mice/rat in my unit, in and around the property. Another incident occurred in which my bed frame was out for a period of 5 mins right in front of my unit. It disappeard and they gave no cares in the world. I understand it was out of the unit but I was going down to the car to grab my keys to get into my unit. They didn't review cameras or even take a look around the facility. When they moved the late day to the 5th from the 15th they didn't send out emails but figured regular mail would suffice. I stated right then and there to the property manager the best form of mail for me is electronic! In Maryland email qualifies as an official documentation of correspondence. So there my unit was with an extra lock over mine and I wasn't able to retrieve my things. She denied me access to my personal documents until I paid. I was being charged a late fee ALREADY and told her I will make arrangements to pay that week. She denied me access and now I have nothing. I had all my documents, certificates and very expensive items along with sentimental heirlooms. My father was a General who was recently murdered. In my laptops as well as cameras are the only photos I have of him. I'm going through a deep depression all week long that have friends and family really concerned. I just survived a car accident about a week before my unit being auctioned off. I explained to the property manager and she continued to make things difficult. On the day off the auction she had told a handful of people that had called in trying to make a payment to stop the auction she couldn't process there payments because they weren't on the lease. She also said they could only pay in CASH AT THAT STORE LOCATION due to interrupting my account so you can't CALL TOLL FREE AND PAY! Imagine finding out that last bit isn't true and that you can pay in any location. The auction was held on the 4th and your late after the 5th how is this even fair? I believe this was

We are giving a 5 star to this place because of the customer service that Andres gave us today. He was very polite and helpful explaining every detail since it is our first time renting a storage. He gave us advise in how to pack and store for maximum space. He also gave us the best deal!! I am thankful and appreciate his kindness and his excellent customer service. Thank you Andes!!!!

They illegally bait and switch with their hours posted on. Their website saying they are open 6:00 AM to 9:00 PM when they are only opened 9:30AM to 6:00PM.

Leia was AWESOME. Very helpful and Professional.

Very clean place and Julio offers great help.

NOT ONLY HAS THIS PLACE RECENTLY HAD A SIGNIFICANT PRICE INCREASE BUT NOW THEY HAVE SHORTENED THE ACCESS HOURS TO A COMPLETELY RIDICULOUS 9:30-6:00 M-F & 9:30-5:00 ON THE WEEKENDS!!!! I'LL BE MOVING OUT AS SOON AS I FIND A NEW PLACE!

Leia was such a great help.got us in and out.

Thoroughly impressed with Leia who was working in the office when I came to rent a storage space. She was under stress and had to help me and a couple other people. She was nice and professional without coming across fake like some do when they’re overwhelmed. She was down to earth and made the process easy and quick. There was a cheaper storage a little further from home than this place. But the quality of customer service I was provided by Leia is what made me choose Public Storage over the cheaper place. I feel confident my belonging will be safe and accessible now.

Excellent assistance by Julio!

Leia was outstanding and went over every detail. Pleasure working with her..

This place has ample storage and security but is high in pricing. Staff is friendly and accommodating. We left without locking our unit once and they were prompt in putting a replacement lock on it. If you want good surveilance and security, this place is for you!

Tracy was awesome and loved my jokes

My experience here was excellent. No complaints excellent staff. Philippa moves me in and out. She was professional courteous and honorable. Thanks for everything.

Very helpful and super nice

The manager is very helpful and a customer service specialist.

Leila was very helpful with my first time acquiring a storage unit. She informed me of all the information I needed. I will recommend this facility to anyone who needs some place to store their belongs.

This Public Storage location is just what we needed. Lela was very helpful and met every single one of our needs. Very friendly and would highly recommend to anyone. Keep up the great work!

Philippa is awsome great service

This Public Storage location is the best!! Very reasonable pricing, super friendly and helpful staff (Philipa helped me and made everything really simple. And she’s super nice). I highly recommend this location. I’ve used others in Simi Valley and they were WAY more money. I’m extremely happy with this place.

Phillipa was and always be amazing and deserves a raise and air conditioning!

Do you rent pods

great service

Very friendly and professional. :)

Philippa was very professional and excellent in her customer service I will definitely refer this location to friends

Excellent customer service. I'm a happy client. Thank you

Tracy is very helpful and friendly!

Great employees

Friendly. Good price. Clean facility!

Great service and very friendly

Agradezco el servicio prestado por su compañía y el excelente servicio al cliente que tienen sus empleados

Philipa is outstanding!! I have worked in upper management for years and would be so blessed to have her on my team. She went out of her way to help me get a unit in my price range. Her customer service is fsbulous! Keep up the awesome work!!

Philipa is the best customer service personnel at Public STORAGE!! This is by far the truth… And I've been working with customer service folks for a very very long time. thank you for your service and kindness and understanding and professionalism all the time Phillipa.

Great service

Very professional, fast service. Philippa was incredibly kind and was able to help me out a lot. 5 stars ;D

They’d wur really helpful

Nice very helpful.would rent from here anytime.

First time getting a storage unit and was taken care of with the highest of customer service and couldn't be happier!

Phillipa was the most helpful workers I have ever met.she helped a lot..I give her 10 Star's...

Tracy is fabulous! She has been very professional, detailed, accurate, friendly and most of all Tracy explains everything very thoroughly. I have no more questions! Tracy deserves a raise! She cares about her job, and representing PS well. We're very satisfied and happy!

Tracy was a outgoing person even though I showed up right before closing

Great customer service. The Philippe was so helpful.

When is your next auction in Simi on LA ave?

Philippa was super friendly and helpful. It's really nice to know there are still places that go out of thier way to accommodate people.

Philippa is a very nice person and helpfull. Thanks!!!

AWESOME CUSTOMER SERVICE!! Great people here that are always willing to help and put a smile on your face!!

I have been coming here for awhile Philips is great.... Always great service with a smile

Philippa is awesome and very professional. I'm very particular about where I store my items that I've collected over the years and this location is the best!

Very friendly staff

I'm appreciate the service at this place is really good thanks

Philippa is very knowledgeable great location

Quick and easy

The service at this location is incredible. Phillipa was so helpful, customer-service oriented, and knowledgeable. She even helped us looked for storage at other locations in town. THANK YOU. Phillipa!

The to ladies here were so helpful today and professional. This store has great people running it

Love these storage units. Very helpful staff. Zero problems. I definitely would recommend this place to anyone looking to store some extra stuff!!

Leia and Philippa provide excrete customer service. They make a great team keeping the property clean and the customers happy. I would highly recommend thus location

Great facility! When I came to them I was in a jam and very frustrated. Their excellent customer service calmed my nerves and made a usually difficult situation pleasant. I highly recommend this facility.

Philippa was absolutely amazing, give this place A++++ !!!

Philippa is the best, great customer service...happy with my space here at PS

This public storage by far is one of the best I've ever rented from. Top notch service from Phillipa along with word class prices . Five stars hands down!

Leia and Philippa are very pleasant to business with. They are willing to go up and beyond for their customers. This is a great property to rent at. Very clean.Thanks guys for all your help!!

The people working here were great!!!

Great service

Terrible location. Customer service is as drab as the buildings themselves.

Great customer service! Philippa was outstanding! I highly recommended PS Simi Valley.

Great storage no issues

Bianca explained all my options and was very friendly, courteous and knowledgeable. She is a great asset to your company !

The property is always well-kept. The on site management staff has been a joy to Work with.

Ryan was fantastic helping me move in my stay here was a pleasure

Awesome service - great assistance

had a great experience here renting a space Philippa and leia were so attentive and kind. They answered all my questions I would highly recommend renting at this location thanks again guys

Phillippa is the best!!!! She fit me into the best unit that fit my needs.... In a super quick manner too. .

Great service very hapoy

My storage experience was great due to the good service there I think her name was Philippe she was great.

Philippa was extremely helpful as well as attentive to the safety of the property

Phillipa is extremely helpful Courteous professional. Thankyou for that. Sincerely Slepicoffs

The staff at this location was very helpful and accommodating. Super smooth and fast transaction. We were able to move in same day.

Very affordable and very courteous.Over all experience was fantastic.

Fantastic place to store your stuff and make sure you get Philipa to give u a hand polite and wonderful to deal with made my experience so easy.

I had a great experience over all. The prices were affordable. The staff is very helpful and enjoy working with their customers. Phillipa (hope I spelled that right) was personable and exceptionally helpful. I would use this location again.

Philippa is so nice and helpful, thank you PS

Philippa & staff good job! I am very happy with Public Storage.

These people are great I had locked my unit incorrectly they called me they emailed me to inform me then they added one if there locks fitter security very happy with this level of service

I had such a pleasurable experience. Miss Phillipa answered all of my questions with a smile and really made me feel like a valued customer. The facility is clean and the facilitators are amazing. Thank you sooo much.

Very informative and flexible. The staff truly seems to care.

Philippa the manager is very friendly, knowledgeable & helpful. I was ready with my unit secured after just one hour after initially calling.

Management is awesome ThanksPhilippa !!

I had a great experience here. Nice people thank you Philippa and leia

Very easy to get our unit, and Philippa was very nice as well

Philippa is very knowledgeable,helpful and very friendly would recommend recommend this facility ☺

Service was excellent and Philippa was awesome. I will recommend public storage to everybody

Great unit and awsome service .

Fhilipa was very helpful snd kind

very helpful front office great place

Clean, organized and wonderful staff!!!!

I normally don't write reviews on storage sites but I was surprised at how well this one was run by the manager Phillippa. Very clean and secure.

The lady's that's run the location were great. Public store corporate was horrible. They screwed me out of 2 units. I moved out early and normally they would prorate the amount. This time they wouldn't do it. So I decided to hold them till the end of the month, well since I didn't leave them locked even though I said I wasn't turning it in, they turned around and rented them to someone else right away. So I paid for a full month and who ever rented also paid for a full month. Public storage are crooks. I called corporate and they would look into it, The never called me, I left multiple messages and not even a response. I wonder home many others they have screwed out of money. DO NOT USE PUBLIC STORAGE, THEY ARE NOT A HONEST COMPANY.

Philippa was super helpful, the space was clean, and check in a breeze.

Very helpful and answered all my questions! Loved Philippa!!!

Hi.I came in said I lost my info...no worries got new card.even with smile. philippa. Was so sweet.kind.and above all understanding...

Great service by Philippa, would definitely recommend

Phillipa is extremely helpful,knowable & always answers my questions in a polite manner

Philippa is a very nice and very personable person.

Very nice facility, very clean. I have had no problems here at all.

Guick and painless...Philippa made it easy...

Philippa was extremely helpful and pleasant!

I was very impressed with the customer service and helpfulness by Philippa. The excellent service and pricing was outstanding and I would highly recommend going to Public Storage on LA avenue in Simi Valley.

Philippa is always wonderfully helpful, polite, and professional, even when I wasn't, due to my own issues. She's always empathetic to my plight and always greets you with a smile.

I'm going to the worst trial of my life but this team has been absolutely superb from the first second until now I'm very thankful for them especially their manager Philippa

Phillip a has been very helpful Curtis and friendly when I come to pay my bill 😃

They make it so easy! Great place to store.

Philippa us so wonderful to deal with so sweet. Excellent customer service. Great hours. Easy access.

Lexie was one of the nicest people I've ever met she was really helpful and talked me out of getting a unit that probably wasn't gonna work out for me in the long run. Her hair is pretty cute too I love the pink shade. Great worker made me feel comfortable and welcome

Great customer service by philippa would recommend.

Lexie is a very polite person thank you

So friendly helpful and quick thanks Philippa

I deal with alot of customer service people but Lexie is one of the best. Very through and polite. She answered all of my questions and made everything simple. Public Storage she be happy to have her as an employee

Lexie was great and very helpful! Thanks so much.

Philippa was very knowledgeable and friendly. She answered all my questions.

Very friendly service!

Great service Quick and easy Lexiey was awesome

Great service!!! Philippa is very helpful

I just recently rented a unit from here. First, I totally messed up the size, amount, even used the wrong credit card. I would have been lost if it wasn't for Lexi and all her help. She made sure everything was perfect. The location, size and condition of the unit matched my expextations. Fixed all my online ordering issues and somehow managed to save me money to boot! Honestly! When was the last time you ever had TRUE customer service? Well if you need a storage unit this is the place to use. Lexi and Phillipa will both make sure you get top notch, 100% Satisfaction, Customer Service.

Stephanie and Philippa were great and very helpful

Philippa and Lexis are amazing! Super helpful, super efficient, super knowledgeable! I am so glad my things are safely in storage here.

Philippa has always given awesome customer service and and been very helpful every time I come in.

I'm moving back to California and I reallllyyyy needed a storage unit so I popped in and I'm so glad I did! Lexie helped me out and she was so incredibly helpful and sweet. She was insanely patient when I asked to see four different units (sorry Lexie) and she kept a sweet smile on her face the entire time. Always ask for Lexie, she's awesome :)

When I first dropped in to rent a storage space, I showed up without calling in advance with a large moving truck. I remember being so tired that day. The gals in the office were very helpful in determining the appropriate size rental space. That process went smoothly and they signed me up quickly. Philippa is exactly as described in the other reviews and a very sweet lady. She is knowledgeable and the kind of person who will go out of her way to make sure that everything is to the customers satisfaction. The entire facility is well maintained and very clean.

Philippa was such a great help during my stay at Public Storage Simi Valley. The facility was always secure and safe. If I choose to use another storage facility it will be this one.

Great customer service. Very reliable

Philippa is very helpfull with all our storage needs Thanks Philippa!!!!

Phillippa is one of the most amazing peop

The staff & Philippa here is the best ,I have been at other public storages and this is by far the best !!!

Philippa is a wonderful property manager and very helpful! !!!

Philippa was awesome made everything smooth quick and was great to work with.

Good service...

I found myself stuck at public storage with a dead battery I didn't know what to do at the time but when the office opened I went in and I met Nathan I told Nathan of my dilemma and he mentioned that he had a pair of jumper cables that he thought were in his trunk so we went out to his trunk and he commenced to taking things out of his trunk because it was full of items that he had moved from a previous site well when he said he has a lot of things in his trunk he wasn't kidding but he said he thought he believed there in here so he kept moving things about and taking things out and along the way I couldn't help but say to myself if I was him maybe I should say their not here is a thought that came to my mind as for the effort he was putting into everything and then I realized it wasn't me that was doing something for him it was him who was doing something for me with courtesy and niceties with these polite encouragement etc I was at a loss for words well he finally discovered that he had them pulled them out put everything back and smiled all the way I used them and they worked I brought them back to the office gave them back to Nathan and I reminded him to put them bavk in his car again right now so he wouldn't forget he said no I'm just going to put him over here in the corner you might need them again I said, yeah, its best if you just go put them in there now and he I live close by I can always just swing by and get them if I forget so I said okay well the next day I came back to public storage and low and behold for the second day in a row my car wouldn't start I went to the office and there was Philippa as I glanced over her shoulder there was the battery cables in the corner right where he is left them somehow he knew I'd be back and somehow I would need them I don't know how I knew that but I don't know whether excuse for it but he is a very bright man and I knew he hadn't forgotten so all I can say is Nathan I'll always remember you you have such a good soul and you all know what I'm talking about I mean he just went the extra mile and made my day two days in a row thanks again Nathan

Very professional and helpful. I was very satisfied with her knowledge and caring for my best interest. Please let her know about my experience with your company! Thank you so much

Tracy was phenomenal. She explained everything thoroughly and was extremely polite.

It s a great place n safe. The staffs are very nice and the manager handle the business well. Very happy to do business with this company.

This Public Storage is a good place to store all your goods they have great customer service and are very nice if you need a storage unit you should look here

Good experience, like the other reviews have noted, the manager, Phillipa, runs a tight ship.

Public storage is always very courteous respectful and willing to help with locks move in andante her of your storage needs..... I highly recommend talking to Phillipa. She is excellent..... If I could give 10 stars I would ..... Great job public storage

Great Customer Service

Very friendly staff

Philippa has been very helpfully great customer service! !!

Did not have any problems. Philippa has been so helpful. Highly recommended!

The best service here!

Philippa was very helpful and knowledgable.

Philippa was very helpful understanding an all around great

Great service! Clean facility! Philippe is the really cool!

Philippa is great and very helpful w/ all my storsge needs

Philippa is the manager she and Dallas at the easy st. Location helped us with a problem with our billing solved it for us . the place here at la ave. Is always clean and great service.

Great service. Had lost keys manager found them and called to return them to me. A+

Philippa is a wonderful asset to your company

Great service!!! Philippa is very helpful. Thanks Philippa!!!

The service was exceptional. Cynthia was very busy on the day I visited to get a storage space, but she still took the time to give me outstanding service with complete explanations about renting a space. She also offered to help me carry some large boxes to my car. I highly recommend this location.

Philippa the Manager is very sweet and goes above and beyond to accommodate any my stage needs. It is a pleasure to be a long standing customer and I will continue to utilize the establishment.

This public storage location is awesome, Philippi the laddy that help customer in front office is really helpful

Very clean and customer friendly. Why 5 stars because of immediate avaiblity for storage rental. Good for people who are not going climb stairs and store. The clean aspect makes a wirld of differencevandvfirst month month us $1.00... Can't beat that going in debt while homeless paying for my families storage to get my stuff stored too but my family did not let me know their is no space at all in their storage to even put my foot in... Non the least my single life worldly possessions ;( life is like toilet paper long and useful! ) Only if we are objective...love Rowyalty2015 go listen to (youtube) Dedication to Justin Beiber Syephanie Mills wacha you gonna do with my lovin? Justin& rowya4life : ' )

I really will recommend this facility, Phillipa has always a great attitude and is very helpful.

The best customer service from Phillipa.

Philippa was great in helping me understand the policies and all. I look forward to cleaning up my house and storing my things away at Public Storage!

Very impressed with the hospitality and friendly attitude that Tracy displayed. She made a hectic day a little easier to get thru. I would recommend public storage to any of my friends and family.

Philippa is awesome and always eager to help !!!!!!

absolutely amazing customer service by Tracy....so helpful with all of our questions and the holiday price is unbeatable.

Awesome! Customer service!

great services!!!

Sonia & philippa at simi storage I'm verry happy with the service and how clean the storage.

Sonia came to my unit to aso how is my unit working out and I'm happy with the customer service. I'm a happy customer. Thank you Philippa and Sonia.

Philippa always renders excellent service, whenever I have had to require her services at Public Storage. God bless her! Glenn E. LeTourneau, M.D.

Philippa, the manager, was very helpful and professional, she was a pleasure to deal with. She is a valued asset to your Orginization.

2nd time using this location. The manager is great and the facility is clean and secure.. I got a great rate.

So easy to rent the space and a great price. Philippa is super friendly and helpful. Definitely recommend it.

Dallas was very helpful and professional.

Phillipa thanks for everything your the best!

My meeting with your employee Jassi was excellent. I visited public storage on sunday 8/17/2014 to find out the details of getting a storage space. Jassi was a delight to talk to. She told me all about the space i was looking for. Of course i did my transaction online because of a great deal. I told her i would be back on monday 8/18 at 9:30am I didnt show up at that time, i overslept till 1pm. jassi called to follow up on my appt. several times to connect with me. finally i showed up around 4pm. Jassi was very helpful and curteous and informed me about everything i needed to know. We also had some good laughs which i needed. you got a wonderful employee. Keep her.

Philippa is ammmmaaazing great service n very knowledgeable!!!!

Very helpful nice attitude and gave a nice comfortable environment

Philippa was always very helpful to me. The place was clean and safe I would recommend it to anyone looking for storage

Great customer service!

Everything went according to plan! This facility is very clean and staff is great to work with! Polly set me up with a unit right away and I was moving my things into storage with the hour! The unit we got was very large and able to accommodate a lot of furniture and boxes! Thank you Polly for making this potentially stressful experience a positive one!

My experience over at public storage on LA ave was the best customer service...Philippa was very kind and helpful trying to accomidate myself while being with another customer

OK, I've been a little behind in my payments.. ;-) These lovely ladies politely call to remind me of deadlines before additional feels.. I always feel well taken care of.. To FEEL GOOD while paying a late fee? THAT'S the EPITOME of loveliness and diplomacy!

I dealt with Philippa, the manager, of that PS. She was helpful, calm, explained things thoroughly and was quite soothing at a time that I needed it most. I also interacted with Jassi on the weekend, and she was helpful also. I would highly recommend this Public Storage and its team to assist with anyone's moving.

This is my second time here and Philippa ia an amazing person, and her customer service is the upmost.

I HAVE HAD A GREAT EXPERIENCE.THE STAFF IS EXTREMELY HELPFUL THE RATES ARE VERY AFFORDABLE.I AM VERY PLEASED WITH MY STORAGE FACILITY.

Philippa and Jassi were helpful and all around AWESOME! Very professional and courteous! Made out visit pleasant and very easy! PERFECT!

I only needed a storage unit for one month. They were very accommodating. I had trouble with the locks and some one was there to help me. There was always some one in the office every time I went and answered any questions and were very helpful. I would recommend this business to any one needing to use a storage facility.

Super nice folks and ready to serve. Thank you!