Public Storage Self-Storage Units at 3033 Lafayette St, Santa Clara, CA

Julia was amazing! So helpful great service.

Julia is so awesome. She has a great sense of humor and an awesome personality. Super amazing to work with. Great job Public Storage for having her!!

Hoping not everyone needs a storage unit but if you do give this place your first try. You can pretty much expect, well chances are they have the unit you need. Added to that you'll meet two of the most helpful and informed ladies in the storage unit business and they do it with a genuine smile. I've been with them 2 yrs and I'm still greeted with the same kind smile. Storage is what it is... These two make it a better experience.

Great staff with good hours

Called to inquire about a unit for a family member moving to the area. Spoke with Julia and she was very helpful in explaining costs and payment methods along with hours of operation. My family member is coming from out of town and I feel comfortable using this facility with all the knowledge Julia shared. Job well done!!

Julia was very friendly and knowledgeable and the facility was clean. I would recommend this location to my friends and family.

Overwhelmed The young lady's name is Julia she is really nice and kind and very professional She explains to you whatever it is you understand and she is a very good listener I would recommend this site to everyone

Julia was very accommodating when I came in to rent my space. She was professional and a pleasure to work with.

Shirley and Julia were very helpful. Location is very clean. They are very good customer service. They helped me download the app and taught me how to use it. It would be better if the price is cheaper.

My daughter and I began storage shopping last week and were so happy that we found this place at 3033 Lafayette Strett in Santa Clara. The access was a great shortcoming of the last 3 places we stored at, but this location allows access until 9pm, great for after work access. Their staff Julia was so helpful, friendly, and efficient that we probably would have rented even if we didn't like it as much as we did. The only negative at this point was an aggressive lady that we ran into yesterday evening as we took our last two loads in. This woman also rents there and wouldn't leave us alone until my daughter threatened to call the police.

Jeannie was exceptional. Extremely helpful and made the check-in process very smooth. Excellent service and customer support. High recommend this place.

Tim was extremely helpful in helping me exchange key, guiding me with using the Public Storage app. The facility is very clean and neat under Tim.

Wonder help from Juliet, she help me a lot to getting the space 5 stars 🫡

Julia helped us during the check in. Very nice and helpful staff. That was very quick and we really enjoyed it. Strongly recommend.

Julia was very helpful! Great Customer Service!

Julia was very helpful and pleasant!

Julia was amazing and answered all our questions. Made the process as smooth that it could be. Clean facilities!

Had an awesome experience with Jean at Public Storage! She was super kind and went out of her way to get us a better deal than we found online. Setup was quick and hassle-free. Definitely recommend! Thanks, Jean!

Julia saved the day! I flew in to move my daughter out of her college dorm and my previous reservation was all messed up. But Julia took care of everything and we were on our way, unit secured, and everything was fine. Phew! A our sincere thanks, Julia!

Jean and Julia provided excellent customer service. Will continue to be a loyal customer.

Julia was very helpful and very polite. Explained everything very well!

I can highly recommend this place because this location is awesome 👏🏼 it’s safe, clean and what the most important that is people in the offices so helpful, polite and Professional! Thank You Julia and Jean to helping me all the time I have questions 🙌🏼🫶

We have been loyal customers to this public storage for I want to say over 2 years now and have never had an issue...it has been a while since we have had to come to the office but we recently received an increase in rate and came down to speak to someone from the office to possibly downsize. Luckily we met with Julia and she was a delight to talk to, very good sense of humor and very helpful. She put in a request for us to possibly get a rental decrease while we figure out if we do indeed want to downsize or just keep the spot we have. She didnt guarantee us that it would be approved but personally called us several hours later to confirm we had gotten approved! She definitely went above and beyond to help us and we truly appreciate it.

I came to Public Storage here at Lafayette st Santa Clara with my Aunt looking for a Unit to Rent and had no Idea where to start or what to do, but Thank God to Julia, she not only explained everything to me, but also made sure that I found the best price & A space that made me happy. Julia's customer service is exceptional and has gone above & beyond to put a smile on my face. Thanks to Julia, I'll definitely recommend my friends and family to this facility in the future!!

Mike is and amazing and helpful guy , clean place

Julia was such a helpful kind and informative person with a great smile , at the public storage . She is a very patient person and really cares about the customers want and needs in a storage unit was a pleasure coming here.

Great place. Thanks Julia

Fathima & Julia helped with accessing and renting the storage. Friendly staff and I would recommend working with them for any questions you have.

My experience at public storage was amazing Julia took care of all my needs and got me moved into my unit the same day. She made it simple fast and worry free, would highly recommend this location!

I have been with public storage since October And I was greeted by a young lady by the name of Julia upon my arrival she was very welcoming and accommodate our needs The property is clean and quiet this place is definitely a plus

Julia, Milo, Tammy are hilarious. Soooo helpful made my experience great. I recommend this location to anyone. Great people. Great experience and glad I came and will stay here for the foreseeable future.

Julio is very good and professional.

Julia and Milo were very helpful.Great Customer Service!

We’ve had a good experience with the 881 Duane avenue location. Good service from Julia, good hours, no crime issues. Avoid the Lenfest location in San Jose. That one has gaps at the top of the units that thieves can climb through.

Easy set up and transfer from different facility and cheaper!Julia and Milo was very efficient and extremely helpful!

Julia provided exceptional service!

Julia has Great Customer Service. Very helpful. Give her a raise.

Julia is so polite and helpful every time I have an issue to resolve at the 3033 Lafayette location. She listens carefully and then starts taking action and keeps going until the problem is fixed. I had three different things come up just in the past month. She has helped with all three. She is a very customer service oriented Property Manager at this location who keeps the buildings clean and the operations running smoothly. She has been kind to me on multiple occasions.

Julia was very helpful and efficient with our storage rental.

Julia was very helpful!

Julia was awesome very helpful. Great Customer Service!

Super convenient location. The place is maintained very well. Everything is clean and tidy. Tim does a great job not only keeping the place clean but also gave us a great tour on our first visit. Thank you Tim!

Julia was very helpful! Great Customer Service !

Julia was very helpful and great customer service!

If you need a storage unit, COME HERE! Jean is awesome. She was a great laugh and has amazing customer service. Thank you again for making this experience a memorable one :)

Julia helped me today. She is great! Thanks for the help!

Julia was fantastic in signing us up for our storage unit. Super easy access and process from start to finish. Highly recommend!!!

Julia was an amazing help, her costumer service was wonderful

Great job. Gabrielle has a Nice personality and gave great service

Julia was super helpful and super nice. Great experience.

Due to an unexpected and sudden death in the family, I needed to transfer ownership of a storage unit and didn’t know what to do. Julia helped me initiate the paperwork, pay for the unit and gave me her card to follow-up with if I had any questions. She was kind, sympathetic and efficient while explaining what needed to happen. Not only that, but she was genuinely friendly and made an emotionally difficult process easy and even made me laugh while finishing up smoothly. 5-Stars all around 😊.

I had a learning experience with Julia, she had help me with storage fee. And, I am very grateful 🙏

Julia makes this Public Storage facility great. I arrived shortly before closing time and didn't know what to do. She calmly helped me and even stayed a little past closing to help me with box purchases. She's personable, professional and truly cares about her customers. I recommend this storage facility because of Julia!

Manager Tim has been extremely helpful in resolving a number of issues with my unit. He is polite, friendly and has excellent relationships with members of management. He will go all out to help a customer in need. I would give him 6 stars if I could!

Julia was very helpful.

Tiffany and PM Julia are awesome with helping me financially because they just lowered my rate and let me know options to help with money.

Great location, lost my keys on day 1! Juliette in the rental office was god sent!

Public storage is public storage this one is a little bit small compared to the unit advertisement size and you should be careful because any public storage is allowing to increase the rent for unit's that you have for a long time without any notice

Julia was absolutely amazing! I made a reservation online and she made the process super easy when I got there. I had an issue with the pricing but she got confirmation to honor what I had seen online. The facility is very well kept and clean with ample amount of unloading carts and space. Highly recommended! Thank you

Staff were awesome and had a great customer experience.

Julia is very helpful great customer service

Julia and Julia were amazing! They made it so easy to coordinate from Boston to California. Highly recommend!

Julia and Julia were very helpful and accommodation I highly recommend!

Gabrielle was very helpful great customer!

Julia was very helpful great customer service!

Julia is the best!

There are several reasons why I keep my storage in Public Storage and this location! Honestly, your supervisor Julia! She is great at her job. You can tell she loves her job. She is knowledgeable, kind, courteous. And she’s looking into other options for me because of my financial situation. I appreciate that! There are other staff that I’ve met as well. Another Julia and there is a trainee and they are very kind. Respectful. I appreciate that as well. I love my storage over here at 3033 Lafayette in Santa Clara! I know I can go to her the staff and they will help me if need be. Thank you!!

Julia was super friendly and made sure I was taken care of. She is the best!!!!

I move someoneelse

Angelica Helped Me Today , Very Helpful

Julia the manager was amazing and helped me with my rental agreement and I am so grateful! I wish more people at Public Storage could be as helpful as her!!

Great service with Julia!

Tim always goes out of his way to help and connect with his customers! He’s the best!

The property manager Julia is amazing! Very professional, sweet and helpful. Thank you for everything !!

Hi Julia Thank you so much We need more people like you Have great day And god bless you

Great customer service！

Julie was super helpful!

A wonderful and helpful experience . Met all my requirements promptly and with no hassle whatsoever. Thank you Julia.

Julia was very helpful, getting me moved into my unit

Juliet was so good she took very good care of me and was very patient answering all my questions. Got my space rented in no time I really appreciate y'all and the staff here.

Very nice people work here. Helped us open our unit when we lost our key :)

Julia the manager at this location was very nice and helful. Made my stay very welcomed. Thank you Julia S. !!! Till i need storage again ...i will come to your location!

On Monday I called and spoke to Julia S. I needed to get another unit, due to a situation I was dealing with. I just got back into town and was unable to search for what I needed She was so helpful helping me find what I needed. She went above and beyond to help me out. I appreciate all her help and knowledge..

So I felt like I needed to say thank you again to Julia! I was in there recently and was helped out by her. She really was a kind person who listened to what I was in need of. Unfortunately she didn't have the space I was looking for, however she did help me find the size i was looking for at another Public Storage that was nearby. ..and even helped me get the one I needed... who does that? I'll tell you who... Julia S, that's who! Thank you again for your help Julia! If I need another storage in the future, I'm hollering at her first!

I had the best service experience I've ever had at a Public Storage from Julia. She helped me figure out my app on my phone and wouldn't let me leave until she figured it out. Highly recommend the location in Santa Clara, greats rates and great smiles.

Julia has been very kind and accommodating.She gave us an excellent service.

Julia was very helpful. She made my move in easy. Great Customer Service!

Julia was very professional and helpful.

Today I got locker all set and ready, all because of Mrs. Julia being patient and help me through this process she was really wonderful and send it for my locker.

Julia the property manager was amazing she was super fast an very friendly thank you for your help

Nice and clean self storage property. Received great customer service from Linda for processing a return for another facility. She was extremely prompt and courteous.

This is the best storage in Santa Clara, ask for Julia. The best!

I was at the 3033 Lafayette facility on Sunday to resolve some billing issues. Julia was very friendly, courteous, and extremely helpful. I am glad that I came across someone like her. Keep it Julia.

Julie helped me through a painless rental process. She knows how exactly treat her customers. I am glad that her office has this professionalism. Thank You !

Julia was extremely friendly and quick! She was very helpful!

Amazing customer service by Julia everything was straight forward and to the point!

Julia M. Has Great customer service

Julia and Julia have been very helpful and very friendly today, thanks guys!

Julia and Julia were Great! Good Customer service!

Julia and Julia were very helpful!

Shoutout to Julia for an excellent experience today! She was very patient and consultative, showing us around to multiple units and helping us walk through our selection process. We actually finished the signup process 5 minutes before closing, but you never would have been able to tell--Julia was cheerful and accommodating the entire time. Thank you Julia!

Julia was very helpful and Great Customer Service!

JULIA is amazing. Thank you for being so helpful

jill & julia are great

Julia, Liam and Jail are the BEST!! Extremely helpful staff!! I love your site....

Julia was very helpful in getting me setup. I was in and out in 30 minutes without any issues. I would recommend this location for your storage needs.

Julia is very helpful. Great Customer Service!

When storing stuff there for years they actually lowered my price on my unit today instead of jacking it up

Shirley was great help. Greeted with excellent customer service at the door couldn't ask for anything less made me feel welcome and at home I would recommend to all my friends who are in need of storage. Location 3033 on Lafayette is the cleanest and most organized. Always a pleasure coming in to pay my unit. Thanks again Shirley much appreciated for all the help.

Just was moving things out of my storage at 1955 Lafayette Santa Clara Ca. I was very impressed with the help and advice Tim gave me. I wish more customer service people were so considerate.

Tim, the manager, was incredibly helpful and thoughtful. In my 30 years of renting storage units, this facility was by far the best customer experience I've received

Was not impressed with their system elevator was on the blitz

Great customer service! Clean facilities

Elena and Shirley went above and beyond to help me out was greatly appreciated!! I recommend to everyone!

I just want everyone to know how much I enjoyed speaking with Julia! I called to talk to her about my bill, I was upset... She handled herself with me so nicely and calmed me down and I realized I was wrong! But all said and done she was so great to work with and we had a good laugh. YOU NEED TO KEEP HER!!!!!!

THE STAFF AT THIS SITE PUBLIC STORAGE ARE OUTSTANDING...LINDA WENT ABOVE AND BEYOND FOR ONE OF OUR PIECES OF FURNITURE AND JULIA WAS VERY INFORMATIVE. THANKYOU FOR YOUR KINDNESS AND PROFESSIONALISM. M. FARIA.

Linda was courtious and very helpful Thank you

Thank you Julia for Fabulous Rental Experience. Feel so Safe Storing Belongings. Always have Smile & Felt very Welcomed. Best Part Public Storage Offers Contactless E-Rental Option complete Rental on Cellphone or Computer Device. After You Complete E-Rental & Sign up Text Message you Down Load Public Storage App or in Office. Love Fact You Never Need Memorize Gate Code on Public Storage App on Smartphone !!! Public App is Fantastic gives ability Pay on Smartphone, Manage your Account, Never Having Touch Gate Key Pads, & Open, Close Doors, Gates, & Elevator While using App !!!! Goes Above & Beyond give Out World's Best Customer Service !!! Looking for Best Prices in Town for Storage & Packing Supplies go See Julia Look No Where Else than At 3033 Lafayette Street Santa Clara !!! 🤗😊👍💯

Great customer service.

Julia is very helpful and always nice. Great Customer Service.

Julia and Linda were very helpful with Great Customer service!

Tim, the manager at the Lafayette Public Storage, offers a genuine smile, is friendly, cordial, and a breath of fresh air post lockdown.

Easy to set up the unit and store items. Julia , on staff, was super helpful and appreciate her and the staff's flexibility and friendliness.

Julia provided me with amazing and smooth customer service! She was very knowledgeable and patient with me and made sure I was all set before I left the office.

Good work

First off I was having a bad day and I came in to get my storage unit and Julia was very helpful ! Friendly and had an amazing personality ! I can honestly say she turned my frown upside down , not only was she a great help to me but also to the customer before me ! And her customer service was over the top , We need more people like her everywhere ! Thanks so much Julia .

Great CSR's.

Julia was really helpful even thought they were about to close they still stayed to get our first public storage thank you very much and totally would recommend !

Todo limpio, sin ningún problema y muy seguro.

Tim went above and beyond. Great service.

Julia helps with my Bluetooth solve the problem, very nice and easy to work with five stars

The customer service is so great here. Jennifer was by far so outstanding and helpful. My husband Lyndon has a storage unit and went in for some help and there was a long line. She kept her patience and worked so hard tending to all the customers. Jennifer went above and beyond for me to make sure I got my questions answers and the help needed. I am so blown away by how kind the customer service was. 10/10 ask for Jennifer!

Julia is a amazing very helpful. Great Customer Service!

Julia has wonderful customer service! Very helpful and her property is always clean!

Julia took care of me. She was QUICK and effective I was able to get it all done without any hassle ! Julia was extremely knowledgeable. I had several questions because I was looking at a few different storage companies. They have better prices and Julia knows the her stuff. Ask for Julia if you want it done right with no hassle

Julia was a great help and brightened our day. Great facility and helpful staff

Shirley has great customer services skills and has a wonderful and positive attitude towards the customer and is willing to go over and beyond for who ever she is dealing with .

Tim was very helpful when I was just grabbing things from one of the storage units. Great guy.

Julia was Awesome. Great Customer Service and very helpful.

Doesn't answer phone always. Have to keep calling over and over. Need to do better on returning phone msgs. Very helpful.

Julia was very helpful great customer service!

Julia is AWESOME very helpful. Great Customer Service!

Julia and Shelia was very helpful. Great Customer service! They are AMAZING!

Julia made the experience very fun and easy for us to get a storage unit. We were laughing and having a good time all while she was signing us up. Thanks girly for a fun time!

Julia was a delight, made everything so easy! Also she suggested Damp check because I'm storing clothing and household items. I appreciate her mentioning that there's no moisture control on my unit and the suggestion.

Awesome!! Job!! Felt very comfortable working with Julia. I would highly recommend Public Storage to my family and friends, and even my enemies! 😀

Julia was extremely helpful and knowledgeable. Her pleasant personality was reassuring. I highly recommend using this site, Julia will handle your transaction flawlessly

Julia good personality I love the way she helps thank you very much

Jennifer and Julia have both been great accommodating my needs. Process was seamless.

Tim is the best! He walked me though the new App and keys. Great guy.

Tim was a great help and walked me through the whole electronic rental process. Would recommend to anyone looking for storage.

Rental fees were adjusted to help

Julia walked me through everything and provided excellent service. Will be coming back.

Tim is an amazing helper!

The service here is what makes it really the place to be. My friend and I were first timers here and a little confused on how the layout worked and Tim was so helpful and kind in showing us around the place. He was super charming and helped us through the entire process. Thank you so much Tim!

Sheila was very helpful in answering my questions

Good security. You can only get into the floor of your storage unit. You can’t access it after 9pm. There was smelly rat poison in my storage unit when I opened it for the first time, presumably because they’re fighting a rat problem. I saw no other signs of rats so I think it was working. It sometimes got a little crowded there, but I was always able to get a flatbed cart to help ferry my stuff between my car and the storage unit. There is a restroom in the office that you can use.

I just needed a few weeks for a move and Jula was very friendly and helpful and made everything go so smoothly! She took the time to offered suggestions that simplified my billing as a short term customer and they told me how to set up the app so as not to have to enter the entry/exit codes every time. Easy in and out, safe and clean.

Julia and her team are great! If you like a unit at this location and have questions then I would definitely encourage you to visit the location to clear all your doubts. They’re all super helpful and knowledgeable. The units are modern and well maintained. Plus the building manager lives on-site which is awesome. Thank you team :)

Clean property

Tim was super helpful and awesome!

Great place to store items. I just moved out today after being here for 5 years (due to leaving the area). Highly recommend this location as it is clean and safe. The customer service is top notch. Hannah from the front office made the move out easy and even provided me with a broom and dust pan. Thanks Public Storage!

Staff was very nice and helpful!! Definitely made my day :))

Great customer service Kolbie and Jennifer were a great help!!

Had to vacate a workshop quickly. I setup and moved into my unit the same day, using their e checkin process. Unfortunately I didn’t get all of my belongings up the elevator before it locked out, but the next morning I got a call from Julia telling me that she’d put the last few things from outside the unit inside, turned off the light, and locked the door. I picked up the key later that day. Excellent service and location

Tim was very helpful!

Julia was very helpful. Great Customer Service.

Sheila good person and very friendly and very attentive current asks. Es muy amable buena persona y está atenta a cualquier pregunta está muy buen servicio y limpieza en el lugar

Jennifer has been a synonym for Helpful , Right from the day i registered to accessing my space , she has been super helpful and went beyond her duties to get me setup with the unit and all the tools to access it. Thank you Jennifer and keep rocking.....

Sheila and Julia are Awesome! Great Customer Service!

Rating for Jennifer, Excellent Customer Service. Renting a 5x10 on 3/14. she explains every single detail about Public Storage and save your time. we ended up using promotion online but she didn't have any compliant at all. Her suggestion is perfect and answer my questions thoroughly. Would recommend her for every one

Julia was very helpful great customer service

Jennifer be was very observant of COVID-19 protocol: mask, one person, distance, etc. My brother and I paid our monthly storage fees at 3033 this past Saturday. Efficient, professional and sensitive to senior citizens.

Had a great move experience. Jennifer and Sheila were great in helping me move in and move out and guided me all through the process.

Julia and Jennifer were outstanding employees at the this storage spot. I'm very happy and would recommend this storage units. Easy access and plenty of parking spaces.

Julia is honestly the best at handling my move in and storage unit questions. She's such a friendly character and makes the best effort in helping her clients.

Great and friendly service by Julia! Super helpful and very quick! Highly recommend!

Check in was efficient and very easy. Would definitely recommend working with Julia.

Wow!! Talk about great customer service. Tim made our visit smooth and easy. He was super helpful. THANKS SO MUCH TIM!!!

The manager Tim was beyond helpful in getting my new storage unit going. He answered all the open questions I had and made sure everything went smoothly. Amazing customer service!

The property managers Sheila and Shirley were amazing. I got the property today and everything was smooth!

Julia did a great job helping me out here

Julia was is very helpful. Great Customer Service!

Wow. Mind blown. Life lived! Where do I even begin when it comes to Tim? I’ve been hit with tough times when it comes to finding a helpful man. In these unprecedented times navigating storage units has become unbelievably complex. I needed a Tim. Tim, you’re the man. You give public storage it’s legendary name. Are you single, asking for a friend? I will be back soon to store some objects. I want nothing else than to explore the endless hallways of this mighty fortress which is public storage with Tim by my side. Live laugh love Tim

Let me explain to you. My man Tim, Timothy, Timothy chalamet, not only are you a legend. I would go as far to say you are an icon. The help you provided to me and my friend was exceptional. A storage area can be a tough place to navigate but tomothy goat assuaged all our fears. I left with not only my items stored but my confidence renewed and my life changed.

I’ve been storing stuff here for years. I recently decided to downsize my unit at the Lafayette Street location in Santa Clara and received great advice and service from Tom. Saving a few bucks really comes in handy during these difficult economic times.

Love the service. The staff is very friendly and helpful

Julia was Exceptionally helpful. She went out of her way to give me all the information that I needed to get my storage bin in place.

Julia was very helpful with Great Customer Service!

Good staffing, showed me around and explained everything.

Was searching for a last minute rental and stumbled across this location. Julia was extremely friendly, helpful and efficient! I was able to quickly reserve my unit and set up my account with her assistance.

I had recently got kicked out from my apartment and had to move in wit family so I had a lot of stuff to move and couldn’t move all of it in so I decided to rent storage and this one lady helped me to understand how to rent and all the situations I would be going through her name was phantasya I’ve never seen a name like that could forget her great worker

Phantasya Tran is a solid worker. She provides postive experiences and superior customer service. She is an excellent team player.

Me and my husband rented from here at first we were very confused because we had never rented before but this one very respectful young lady helped us out I’m not sure what her name exactly was but I think it was fantasy or sum pretty like that I looked at her name tag and never seen a name like that but overall my experience here was great awesome customer service and very clean area.

Great customer service. Always put the customer first! Phantasya goes above and beyond!

I recently met the best customer service rep I have encountered at Public Storage. Tim was not only quick and knowledgeable, he made me feel like a VIP! I have been a customer at this PS for well over 5 years so that says a lot. You guys have more than a customer service rep, you have a human being that really does care about people.You are fortunate to have him

We had a complicated situation with multiple storages, but Tim was very knowledgeable and made sure we were taken of. Super helpful and accommodating.

The best Custer service I have had in a long time, thanks tim

My company needed a storage unit immediately as we were due to leave by the end of the year. It was my first time ever renting a storage unit so I didn't know what to expect. I had called in and was kindly helped by Tim. Due to Covid and the shelter in place order, a lot of moving was happening amongst different companies and individuals and storage units were filling up fast. Tim was so kind of help me hold the last storage unit so that it wouldn't get booked. When I arrived Tim walked me through everything I needed to know and was super patient. I loved how he was so cheery and attentive to my needs. He let us know where to park for easy unloading, he let us know where to find the carts to help haul our items and he let us know what number to call if we had any immediate issues. It was such a smooth and pleasant experience, I would highly recommend this storage unit for anyone looking to rent.

Our Service Specialist, Tim assisted us and went over all the details beforehand without us asking specific questions. This was our first time in renting a storage space. Tim gave us all the details that are needed! He is amazing! Also, the renting place looked clean and spacious. Definitely appreciate Tim and this storage space for their excellent service.

Tim was very helpful and informative. I would definitely recommend this storage facility as its in a good location and is safe. It was a seamless process and definitely appreciate Tim's information.

Tim is a great person！

Review for 3033 Lafayette, Santa Clara, CA. I cannot say enough pluses about this facility & most especially Tim as well as Shirley. They were SO VERY HELPFUL & accommodating at a time when I was totally stressed out around moving...They could not have made the move any easier. THANK YOU, THANK YOU, THANK YOU! Terrific customer service & follow thru +++++

Great customer service provided by Tim. I rented a unit across this location at 881 Duane Ave and needed some help. Tim really went out of his away and helped me not only with my unit's issue, but also provided lots of valuable tips as I was a 1st timer. Pleasantly surprised with the whole experience ! Thanks a lot again Tim :)

Tim and Shirley were wonderful and walked me through the easy process. Couldn’t be happier!

Tim was incredibly helpful, specially Bcos this was my first time.

Tim was amazing. My mom Sheila McKell and I called in a panic on a Saturday with movers coming on Sunday. We realized our reserved space wasn’t going to be big enough. When we called the office, Tim helped us get the space reserved and made sure all the details were sorted. He came up to the locker with us to make sure all was good. I have to say - never have I experienced customer service like this, especially not at a storage place. Thank you Tim. Much appreciated.

Last week, Rachel from Public Storage assisted me and my partner in finding the perfect storage unit for our needs. Rachel was patient, kind, and had an excellent sense of humor :) She not only put up with us but made sure that the otherwise stressful experience of moving was painless and even arguably fun. Thank you Rachel for helping us and in the process make new memories.

I needed more space so I came in and talked with Tim. He was great and extremely helpful. I recommend this location!

New customer here. Had a few extra unforeseeable needs come up. From the day I started renting to now, Tim and his staff have been fantastic. He is super informative and knows just what the customer will need and provides nuggets of storage rental wisdom from his helpful experience. He is also friendly and goes the extra mile to make sure all needs are addressed with immediacy. Im so glad I chose to rent from this location. Its been such a stress reducer in these weird times.

The staff at this location are awesome especially Tim who helped me to get the location that I want. I absolutely recommend this location. It’s clean and safe!!!

Tim was super helpful and walked me around the building and showed me units since I have not rented before and didnt know what size unit I needed. The next day I was trying to rent a unit on-line but couldn't navigate the site and so I called up the office. Tim answered and patiently walked me through the steps to e-rent my space on-line. Thanks a million Tim!

Thanks Tim for your services!!!

Tim help me out a great deal he was awesome made my experience for rental really easy and great

Tim and Rachel exceeded my expectations! This was my first time renting a storage unit and they got me into the perfect spot. Also, I was very happy that they had everything I need to complete my move such a box packs, bubble wrap and tape! I don't need to shop around anywhere else. The facilities were clean and very secure. I highly recommend this place as well as the staff!

Super nice, efficient process reserving our space. Tim was a rock star!!

Tim helped me with a difficult request and was able to take care of me quickly. Excellent representative, hope he sticks around!

Tim provided excellent customer service, made it very easy to rent a unit and helped us get a competitive price!

Tim was very nice and helpful through the process, recommending and explaining all the options! Rented with them.

I've been renting at this public storage a while now and since Sheila has been here she has gone over and beyond as a property manager here keeping the property clean and she is always so kind and considerate and polite to the customers I would give her a 20 Star if permitted.

Tim was great helped me when I really needed it. Tim is a true asset. Promote that man! -Richard (Lisa's dad)

Just vacated after 5 years. This is a nice clean storage facility with excellent customer service. Thanks to Tim for providing a professional and seamless vacate experience.

People were very courteous and the environment was very pleasent.

You can always find a Public Storage near you... And they're reasonable in rates

I had some initial issues with the website and making the online reservation. Tim was super patient and walked me through the process and provided a workaround. 5 stars.

Rachel was a great on everything I wanted to know about the facility and the unit I rented. Thanks again Rachel for your help

Tim and the team at Public Storage were more than accommodating - Tim walked me through the entire process and even helped with planning for humidity. Overall a breath of fresh air from a customer service perspective. The offices were also covid ready and the entire team was built around customer service

Tim is an absolute rockstar! He made the check-in process seamless, made sure I was getting the best possible rate, and ensured that I had a unit in a great location. Would absolutely recommend this Public Storage to anyone needing well-priced storage in a clean and secure facility. Will be referring friends here for sure!

Tim was extremely helpful and made the entire process very simple. I would recommend this facility for anyone who needs to store their personal items. Very clean. Very professional.

Tim helped me today and he thoroughly explained everything and was super helpful. We went and visited the unit and it's very clean and ready to go in an easy access location. Tim provides friendly and awesome service!! Thank you!

Somewhere I can put my stuff in and not have it stolen play the police or City

Tim was very helpful and we enjoyed his service! Nayely, the manager present, was very knowledgeable, polite, and kind!

There have very few parking for cars inside the property but staff have 4-5 vehicles, so very hard to search parking inside for few minutes.

Easy location to find, VERY VERY CLEAN! Ana the relief manager was super nice during the rental and explained every detail which was super helpful. Dispute everything that’s going on in the world Ana keeps her professionalism and bright smile on, very cheerful girl. Love it here!

I want to thank Tim for his help showing me my new spot last month. I am glad he provide me a great customer support and explained all about the rules I need to follow. Thank you Tim and Public Storage.

My first time using Public Storage and Nayely and Ana made for smooth sailing, great customer service, thanks!

Tim is very helpful and gave good service. I really appreciate his time and efforts. His guidance and knowledge made us easy to book immediately. Thanks and appreciate Tim.

I was checked in by Tim. His service was really nice!

I would like to Thank Tim and Nayely for all their support /assistance when I was at the office today. Thank Again

Peter was very courteous, helpful, politely friendly! Having to come to a storage unit can be stressful and Peter actually made it a comfortable, pleasant experience! Many Mahalo’s Peter for your help! Aloha

What a amazing experience I had with Peter at the front office at my storage unit. Thanks Peter for your help!!!

I want to thank Nayely Peter,and keoni there work and customer service is fantastic , I greatly suggest this location due to the clean and safe environment they have helped me through out the years storing here , if you are looking for somewhere to store this is the place, no worries or anything , I am a very satisfied customer.-thank you public storage.

This storage facility is always clean. The staff is very professional and very helpful.I have dealt with storage many times throughout the years and by far this place is the best I've ever dealt with. If you need storage this is the place to go

Love the storage auctions

Nayely is amazing at her job. She is a great mánager.

nice

Keoni was awesome..had a great time checking my new unit!!!!

Excellent staff, clean facility, easy move-in process. Today I accessed my facility before they opened with ease. LOVE the staff. Great prices too. Highly recommend! :)

Awesome service! Been here for years! Great customer service!

Kept my stuff safe

Steve and Shirley are amazing they are very helpful and very nice and they help me with finding the perfect space for me I have anxiety about elevators and Steve and Shirley help me find a different location all on the ground floor.

Ana was extremely friendly and helpful! She made getting set up with a storage unit a breeze. Moving is a pain, especially when you're downsizing, but Ana made getting set up with a storage unit was quick and easy. Thanks so much!

Price rakers,

very good service, manager cindy was not only knowledgeable but truly cared as well,, thank you!

Great place very clean and friendly staff, especially one of the managers Ana she’s very friendly and nice! Best storage company ever

Great experience all around! Place was very clean and secure. Manager Ana was extremely kind and helpful during checkout. Very professional and respectful! Will be back next time, thanks Ana!

One of the best Storage companies I have ever been to, especially the manager Ana she’s is so helpful during the rental and explained everything perfectly! Very nice girl with a friendly smile. Highly recommend!

The lady at the desk made it happen for me and my best friend. Thanks

I just wanted to thanks mr kevin and mr steve for such great customer service u guys are trully the best keep up the good work .

I just wanted to thank mr Kevin and Steve for allways being so helpful they are trully the best customer service .

Just came to this location to collect information about transferring my unit! Kolbie and Steve helped answering any questions I did have! I love how clean and how convenient everything is! Thank you guys for all your help!

Great property and always kept very clean! Nice and friendly staff! 👍🏼

Nayely. Has been very at assisting us with access to everything pretty much ⭐️⭐️⭐️⭐️⭐️

Great customer service Deanna answered all my questions for my storing needs! Thank you so much she even sold me a box to put my shoes in it for when I move!

Nice friendly staff.

I have used this facility for over 10 years. I have found the staff ( Shirley and team ) to be very helpful and friendly overtime I have interacted with them. I have never had any problems and feel my stuff is very safe there. I like the hours I can get into my units because I need to be flexible in my business. The place is clean and hassle free. Could not ask much more from a storage place!

Kolbie is amazing!! So helpful getting our storage space setup. Would definitely recommend!

Friendly professional staff. Clean and secure facilities. Periodic price increase is a consideration in affordability.

Today the elevators were shut down. They suspect it has something to do with the storm. An employee named Steve helped me carry a 104lb unassembled shelf setup up to the third floor and to my storage unit. Big thanks to him for that.

Lydia and Shirley made my day they were so helpfull it made my transition so easy I give them a 10 thank you so much lady's

Kolbie! She is a star! My dad recently passed away and there were some complications with trying to access his unit! I live a great distance from the facility so it would have been tough for me to come back. She didn’t know that, she just gave the best customer service without hesitation. I would be surprised if she is not a part of management. If I’m hiring, I’m coming for her! Can’t teach what she has. You either have it or don’t. And she got it! Kudos to Shirley for helping me at the end! That was a MAJOR help right there! So overwhelmed with how I was treated. Go team PS!

I really enjoyed moving in and searching for this storage. I’m a teacher so I have excess stuff for school which I rotate into my class. Lydia was helpful, positive, and friendly. It took only 30 minutes to get paperless move in and I like the unit she showed me. You will enjoy a unit to help you organize your spaces in life.

I needed supplies for my move and decided to come in here and see what they had. One thing about me is that I love good customer service. Kolbie was so helpful in what I needed and even suggested some supplies I didn’t think I would need. Later when I was packing I was grateful for the suggestions she made. Kolbie was even nice enough to go over their current rates as I may need a storage space since I’m downsizing. Thank you for the awesome suggestions and excellent customer service! Maybe my move a lot less stressful.

Went to the Lafayette location last weekend, the representative Lydia was very friendly and helpful with our needs. She recommended various products onsite that may be useful, but was not pushy or aggressive in anyway. It was a pleasant experience dealing with her.

Steve is always so great!

Perfect location, Friendly knowledgeable staff!

Great customer service, clean and very respectful. Employees are very helpful as well.

The employees at this location were really pushy and tried to sell every upsell they could. I only needed a 5x5 unit but they kept asking what I was going to store in the unit. The only thing that was good about this location was that the facility was clean and up to date. They kept trying to sell me boxes. The mandatory insurance was a major turn off and the reason why I didn't rent from here.

The staff here was very helpful in deciding the size of storage unit I needed and Steve was very thorough in explaining the prices.

When I first entered the store the front desk employee by the name of Kolbie made me feel welcomed right from the start. All around nice facility and would recommend to anyone who’s looking for a safe storage.

First experience over there. Nice and great friendly stafff ... also the facility is very clean and organized. Also Kolbie was very helpful and answered all the questions that I had. Highly recommend!👍🏽

When I first walked in I was greeted by kolbie . she was very knowledgeable and helpful (considering all the many questions I had) with their different units, cost etc. Over all I had a great expeirence, other storages places I have dealt with had employees who were not so thrilled to help. Very refreshing to have someone so happy and willing!

When I first walked in I was greeted by Kolbie she was friendly and super funny. She was able to answer any questions I had without any hesitation, she definitely knows what she’s talking about. I was also very pleased that the facility was clean which is a step up from all of the other storage facilities I looked at. Will definitely recommend this facility to friends and family.

Good price and good people. Very helpfull.

It's ok I guess

Just an awesome place, we were in a tough bind but Kolbie really helped us out! Just a really pleasant experience overall!

Property is nice and clean. Kolbie was super helpful!

As good as it gets..! The main concern for 1 day also they will charge u months rent.!

I had a great experience! Dianna was very helpful and made everything easy and stress free! Thank you!

The service was fantastic! I was assisted by 2 employees, women by the name of Kolbie and Sheila. I was afforded the opportunity to view several units to decide which was a good fit for my stuff. And packaging material is sold here as an extra convenience.

Have rental storage unit at this location and the office staff are friendly and process was quick. Storage units are well maintained and looks pretty new when compared to other locations.

Great location and helpful employees. Would recommend storing your belongings here.

My mom and I went to this Public Storage facility close to the closing time and Nayley the manager of this place was so helpful. She was so very helpful and efficient in/through the process of renting the space. I would recommend anyone to come use the space. The place is safe and clean.

Great customer service, clean and very helpful. Clean bathrooms as well.

Super nice staff! Facility very secure! Would definitely recommend!

Nayely and kolbie and Steve are just great. Thank you for such a good staff

Best place to store all my stuff that my wife won’t let me keep in the house! The people that work here are really helpful and the units are super clean. The place is really safe and I would recommend it to anyone looking for storage

Jason was really kind showing our storage and giving easy explanations

Every time i go to public storage the place is clean and the people are nice!

This was our first experience renting storage and I can't thank the staff more for their stellar customer service. This move has been an emotional and difficult one for us as we are downsizing significantly and leaving our home of 13-years. Kolbie and (I hope I have his name correct - Steve?) went over and above to assist us with our needs, answer questions, and make us feel comfortable about leaving items that hold valuable memories for us in their facility. We are very happy with the service and the facility in general.

Needed to get a storage unit, when I first came in i was greeted with friendly smiles she showed me what sort of storage unit I needed for all my stuff the process was simple an fast I also got some moving supplies a dolly an some boxs. Over all experience for a first time person using a storage place was excellent the women that help me out I think her name was Nayely

Best storage place around! Staff is super friendly and helpful.

awsome work from the great team@public storage with Nayely and Kolbie

Went in last week and was helped Kolbie. She answered all my about storage sizes and all I would need for my storage needs. I look forward to doing business there soon

I just rented a storage unit a few days ago so I can't speak about long term experiences with this facility, but I can rave about the amazing customer service I have experienced so far. Kolbie was friendly, knowledgeable and very efficient at time of renting. She answered most questions before I even asked them, offered recommendations and made me feel comfortable in renting a storage unit at this location. After pricing at a nearby competitor who offered lower rates, but indicated they have had 13 break-ins in the 2 months they have been open (EEEK!), this location of Public Storage has what appears to be better security and motion detectors on the premises for after hours that contact police. Price is competitive, facility is clean, they offer online accounts/bill pay and I definitely recommend this facility for storage needs. Thank you Kolbie for all of your help! You rock!

Vey friendly quick and helpful

Awesome service and Extra Storage Down the street lied about 1st month free. No hassle here at Public Storage. Very secured everywhere.

Perfect facility, clean and convenient! Steve is a great asset to your company. He was friendly and knowledgeable.

Staff goes above & beyond their call of duty. I highly recommend this location for all whom need to store any and all personal or business assets. Thank you.

This place is great. I went in looking at rentals to prepare for a move and a nice young lady names Colby helped me. He showed me some units and sold me some boxes and gave me some great info about rentals and space sizes. I look forward to going back and doing business at this public storage location.

This is my first time EVER to rent a storage unit(s)...Yes one wasn't enough! And the staff was sooo refreshingly nice, professional and eager to assist all your needs!..Particularly Colbert and Steve, I'm sure all 3033 PS Staff share the same zest but the two I mentioned seemed to take me by the hand...

Highly recommend, great staff

Nayely did a great customer service with us! She answered all our questions and gave us an awesome deal! This location looks very secure and very convenient!

New facility

I've never had a storage unit before. The online reservation process made it easy, and they followed up quickly with a confirmation phone call. When I arrived to complete the sign-up in person, the staff was very helpful and cheerful. They explained the whole process very clearly and walked me around the facility.

Awesome service and facility

Muy buen servicio! Gracias Arisbeth y Nayely por su ayuda!

Kolbie and Nayely were very helpful. I had a complicated situation and they worked long and hard to get it straightened out. They were very personable and friendly. The facility looks great too!

Muy buen servicio y buena attencion

Muy amables

Muy Buena atencion.

Moy buen servicio

Muy buen servicio! Gracias Nayely y esmeralda

Steve was a pleasure to speak with to be introduced to the property. I have had rentals at other public storage facilities and I must say that this is certainly the best. It's very clean, the employees are warm and helpful. After I use this facility I will definitely be coming back here if I need another storage unit.

Great option for storage

Just moved in and I am completely satisfied. I feel my belongings are safe and the people in the office are so friendly and efficient!

Lost everything i owned, 20 years worth of stuff

I rented here after I received disappointing service from the competition. No regrets. Great work guys

Very helpful JC,Jose,judeliah . This facility has one of the best customer service .

Bueno porque los empleados me ayudaron en todo.muy amables y siempre con una sonrrisa y disponibles a ayudar..y muy pendientes de que todo estuviera en orden...muchas gracias a: Bianca,Nayely,y jose.que apesar de ser nuevo en el lugar fue muy atento...gracias a public storage.....

Acabo de cerrar mi cuenta en este storage. Tuve mis pertenencias guardadas por varios años. Todo el tiempo que estuve aquí fue un placer gracias a Nayeli. Muy recomendable este lugar.

I had a wonderful experience with Nayely she did a beautiful job example everything too me and also help me find the items I needed to move with. It's a blessing to have Nayely here at public storage.

I really like the atención of the people who works there very good energy and fast and clear whit all the details tanks guys ....I'm glad to be in this area.6 stars will be better :)

Muy buen trabajo

Great customer service, very clear instructions and very safe.

les recomiendo esta storage atienden muy amablemente por mucho tiempo nos an tratado muy super

Excellent service

Arisbeth and Nayely are super helpful alwaus cheerful and my wholr experience in moving so much more smoothly. I feel safe with all my belongings here.

I'm pleased with Arisbeth and Nayelys good service, thanks guys.

Great service. Thanks ladies

I love this place. Everyone very friendly and helpful. The staff make the whole storage experience much more pleasant, than i have dealt with at other places!!