Public Storage Self-Storage Units at 2011 Marina Blvd, San Leandro, CA

Evelyn was wonderful! Her customer service was great. Your company is lucky to have her.

I’m very happy with Jackie because she has excellent service and help me with public stores app in my moving help me all benefit’s thanks

As of November 5, 2023, there is a serious rat infestation at this facility. The manager at this facility is a very nice person, but I contacted the company's customer service, and they couldn't care less about the rat infestation. Do not rent here at all until the company addresses these awful conditions and does something about the problem or all your belongings will be ruined by rats. I only have tools and building materials in my unit, nothing to eat, but still the rats enjoyed themselves in my unit - urinating and dedicating over everything.

Evelyn was great and helpful.

First off the prices are ridiculous I've been there probably 3 years now and from the minute I moved in the rent just kept going up and up and up to outrageous amounts and I'm not talking like a 5 or 10 or even a 15.00 increase I'm talking like $30 increases okay and another thing is the hours are lame okay the office is only open until 6:00 and many of the times including just this month I go to pay my rent and the person who is supposed to be in the office is never there it's really frustrating you know and I just recently switched the units to get a better deal because my the price I was paying originally was outrageous and I couldn't afford it so I switched less than 6 months ago and they raised my rent again next month is going up another 25.00 it's ridiculous and I can't wait to get away from the storage place there are the worst I've ever dealt with

Stay far away from this location. All our items got ruined from mice feces and urine. We had no food in storage. We found a treatment leftover in our unit. They must have skid it under the door. They knew there was a problem and never notified us. They were nothing but rude when we tried to get help.

This place is super clean and easy rental process. Unit ready same day! Evelyn was super helpful with my random questions on the unit. This place is well taken care of!

Evelyn is an extremely helpful and courteous manager. Made my move in experience very easy and answered all my questions. I use location for business and it allows for an optimal experience

My experience was with Evelyn. She was a great go to Lady for what I needed For my storage She's the best. I will continue dealing with public storage on Marina. Thank you, Evelyn.

I had a very good experience at the public. Storage on marina in san Leandro the lady that i dealt with name is Evelyn. She was a good go to person. Appreciate what she done for me, thank you.

Evelyn gave great customer service. Quick Response times. I had a unique issue with a lock and she had it fixed within an hour so i could keep moving stuff into the unit that day.

Hello today Bennie help me get my refund for my lock thanks 👍👍👍👍👍

wonderful service!!!!

Evelyn was a great help to me, Thanks Evelyn!

Clean great staff Evelyn was a gem

Extremely knowledgeable, Very polite and gave us all the information we needed. Her character and personality made it very easy to complete the task . Enjoyed working with Evelyn.

Evelyn was very helpful getting everything set up very quickly!

Evelyn kept good energy with me and all her customers. She communicates well with everyone. The property is always kept clean and tidy. 10/10 would recommend!

Lisa was of great assistance, she helped me a lot with my questions very kind and helpful 10/10

Lisa was helpful and understanding. She went above and beyond to help make renting a space for my mom a positive, easy experience. She represents the company well.

I had a great experience at this public storage location. The manager, Evelyn, was very friendly and accommodating. Would recommend this location for all your storage needs.

Evelyn is excellent and exceptional service.

Great service with Evelyn here on Marina.

April had very good customer service it was excellent .

Evelyn is best and was very helpful.

Evelyn was amazing!

Love the fact that I can drive up to the unit and Evelyn's positive attitude convinced me to rent 🙂

⭐⭐⭐⭐⭐ Five more Star's. Evelyn and Lisa and the Lady I met today, very friendly ladies who work there. Outstanding customer service.👍💯😎

Evelyn is very professional, welcoming, supportive and this is a very encouraging attribute of her. Considering her services, I can’t think twice in recommending public storage to every potential customer.

Evelyn was so helpful and had the best customer service I’ve received in a long time I highly recommend getting a storage unit here they are the best

Great customer service! Evelyn was very professional and informative.

Evelyn was great and very helpful.

Very Very nice and helpful. Knows what she's doing! Evelyn ! 5 stars!

Evelyn has excellent customer service and she is very nice.

Evelyn was amazing!!

I'm pretty new to public storage on Marina Blvd but so far I'm really happy and satisfied. Evelyn is really friendly and helpful. I love that she keeps the place really clean and makes sure you're happy with having a storage unit at this facility. I highly recommend public storage on Marina Blvd. In San Leandro.

Evelyn was very helpful on my first day and answered all of my questions. Fabulous Customer Service !!

Excellent customer service, Evelyn made the rental painless.

Evelyn is so great and is always doing a fantastic job.

Evelyn gave an amazing personal customer service. I walked in for enquirers, and she simply explained everything to me to the “T”, and showed me the Unit. I came back a week later to book the unit, and immediately I walked in, she welcomed me joyfully, and helped me as efficiently as possibly.

Latoya was very helpful , Patient, understanding, no rush, great service

Evelyn is absolutely amazing! Kind, helpful and fun to come visit. I would give her 10 Stars if I could.

Evelyn has The Best customer service!!! Lisa kemp

This is a great place to have storage. Evelyn was a great help and amazing person to assist in these matters.

The facility is amazing and clean.The site Management Evelyn keep this place clean and Organized has taken good care of its renters if there is any problems

I must say Evelyn provided excellent Customer service. Very thorough with information, and took her time to show us what units were available. Service was great, office was clean and so was the bathroom lol

Evelyn is always very helpful in everything we need. We’ve been on this location for 5 years and hope to keep storing here for many more.

Good service Evelyn

Evelyn was a great help and answered all of my questions about the units. AMAZING CUSTOMER SERVICE!!

Evelyn was great. My experience was pleasant.

Evelyn was a great help.

Awesome staff especially Evelyn

Evelyn and Latoya were wonderful and very professional.

The property manager, Evelyn, is absolutely wonderful! She answered any and every question I had and made the process very easy. She helped to make sure I got the best rate possible for exactly what I needed. Thank you again Evelyn!

I’ve had this storage unit for almost a year and it’s been great. Evelyn was very helpful getting us setup. I even lost my keys recently and she made the process of getting a new key easy as ever!

Evelyn was great! She keeps her facility in top-notch condition. Her presentation was warm and helpful.

I had a wonderful experience with Evelyn and she helped me to get my storage space very quickly and attentively. She's great and Public Storage needs more customer service representatives like her.

Evelyn was wonderful. I felt secure and that my belongings was safe there. Good place.

Evelyn is the best !

Had a very pleasant experience with Evelyn !!

Evelyn was AhMazing!. Thank goodness for her, she made it so easy for check in and renting. Helpful, goes the extra mile and wants to please. Thank you Evelyn.

Bennie help vacate me

This storage place makes it so easy to make changes as needed. I’ve stored stuff here for 3+ years. Evelyn, who runs the place, is unfailingly professional, kind, efficient. She always lets me know my options and gives me information on best deals. Ive added a second unit and then Ive consolidated to a larger unit . The whole place is kept clean and secure. Prices are competitive. I highly recommend!

This is a great place to store your belongings thanks to Evelyn. She has always answered my questions and guided me on my next steps as a customer here. Thank you Evelyn for always providing high class customer service.

Peggy was awesome! Super helpful and knowledgeable.

Evelyn was informative and cooperative. Very understanding.

Evelyn gave me one of the best customer service experience ever very helpful and answer every question with out hesitation

Evelyn was not only extremely personable, down to earth, professional, but very professional. It’s been years that I’ve been treated so well and she never rushed me on the phone or in person either. She really puts her heart and soul into satisfying her customers above and beyond! Thank you so much for hiring Evelyn because if she wasn’t here I would probably go to another storage place. Thank you Evelyn for everything, but most of all for you being you!!!!

Evelyn did a great job checking us in!

Evelyn was very helpful in getting me a larger unit that I need. Friendly and courteous

I appreciate the great customer service I received today from your employee, Evelyn. She was pleasant and professional and handled my situation promptly and to my satisfaction. Thank you Evelyn

Evelyn was a great help finding me a storage to fit my needs. He stayed on task and went through step by step to the end and got me the best deal on the storage I need. Thank you.

Evelyn provided great service. I was looking for a a unit that was clean. She helped made the process very easy and offer options to where it was very convenient. I love the e-rental process. I will always use public storage at this location because of the great experience I have received from the manager Evelyn!

The manager Bennie was a rockstar in helping my family find the perfect space

I’m so glad I came here for my storage space. Awesome service from Evelyn that works on the weekend. So polite and welcoming. Highly recommended place.

Evelyn was extremely helpful getting me a unit in this location very informative and amazing. Thank you Evelyn will be referring people to you.

Super friendly let me know of several things I wasn't aware of so super knowledgeable. I would give ten stars if possible.......

Easy peasy! Thanks for the east after hours system and $1 intro.

Very professional, fast service, and courteous and keeps this place very clean.

I had a very pleasant experience and received incredible customer service, Evelyn was very courteous and patient with me, she helped me find exactly what i needed, she answered all of my questions in a very efficient and thorough manner. I couldn't be any more satisfied with her service, THANK YOU EVELYN

I had the pleasure of dealing with Evelyn today. She was extremely professional and very curteous. She took her time explaining everything to me in great detail. Not only was she personable with me... I witnessed her as she knew the names of her clients that stopped in to the office, which showed me how much she loves her position and is in tune to all aspects of her job. Evelyn is very personable and very professional. I thank you for having such a fabulous young lady working here. She is an asset to your organization!!!

I frequently use this location because of Eveyln. She has a great attitude and always helpful.

Evelin the manager was kind and so helpfull in trying to find me the best option in size and rate for my needs of storage. I got a fair price and I even got a unit for 1 the 1st month. I'm happy that I found a good place to storage. also I love the hours they have. 6am-845pm I can go and get things or storage things after a long day of work. Thank you and keep the Good work.

They didn't contact us when we were a day late and almost sold all our stuff!! They don't comunicate and need to make up $$so the can auction off your belongings. I also tried to get my deposit back for a lock they insisted we needed even though we had our own lock. When I returned their unneeded lock they refused to give me my deposit back ( Evelyn). This lock you can't use at all cause it's custom made for their unit!! Very bad company. !! Even the one in Hayward off huntwood Rd. Off harder at. Is bad and RAT INFESTED!!

Gina helped get the job done this morning

I loved the service that I received from bennie today he was so helpful I give him a 5 star rating today q

Man if you don't know this location Public Storage was the best experience I ever had! I had a unit almost 2 years. Evelyn always gave me good customer service. Always gave me a courtesy call before my rain is due. If I ever needed to refer a friend to Public Storage this is the public storage I will refer them too they would not be disappointed either. Thanks again Evelyn 🥰

Clean, convenient, great service! Evelyn was wonderful to work with… Thank you!

Evelyn is SO nice and so helpful! She helped me book multiple storage units and held my hand through the entire process. She’s knowledgeable and went the extra mile multiple times to help any way she could, will definitely be a customer at this location any time I can because of the experience I had with her!

Evelyn is so professional yet down to earth!

I have been coming here for quite some time and Evelyn has been so attentive and helpful. She always has a smile on her face and is always in good spirits! The remodel looks great! Clean and simple.

I had a great experience at this location! The service was great and the rental process was quick and easy. The location was clean and seemed safe and secure. I received excellent service from Evelyn when I called seeking information about my account. I’ll definitely be using them again!

I moved some stuff out and, the employee was nice enough to make sure I got in the facility...to do the moving...!

Evelyn is great and if you need storage come see her on Marina Blvd.

Evelyn is amazing! Excellent customer service and very attentive to my needs. She answered all of my questions and was all around great!

Evelyn is always helpful that is why I came back here to rent.

It was hassle free. Evelyn was of great help and was very friendly as well as professional

The manager Evelyn makes dealings smooth and pleasurable via detailed knowledge of both company and faculties operations.

I am very thankful fir the help I got today with my new space. Also I appreciate the Smile I always get from Evelyn every time . Thanks to you guys

I have had an account with Public Storage in San Leandro for at least 20+ years, I believe. I have been dealing with Evelyn for many years and she has been, without exception, the ultimate professional in dealing with me. I was often away from my home in California, and Evelyn ALWAYS insured I received the latest information and changes to my account. Always very courteous and helpful ; always looking out for my best interests. I've always felt reassured that she was doing everything she could to insure my property was protected and secure. I have always enjoyed dealing with her and her friendly and helpful personality. Dorothee St.Germain

Evelyn is great and she is always very helpful.

Evelyn went above and beyond, took care of my concerns right before closing time. Really appreciated her help w/ my account.

A fantastic facility: easily accessible, clean, and well-run. Evelyn watches over this location with an easygoing, confident manner. I would 100% use this place again.

Evelyn has great customer service and help me with all my storage questions.

I am a returned customer and Evelyn is great.

Very nice. Great attitude. Sure to recommend this company based on Evelyn performance. Recommend a raise.

Evelyn was very nice and made moving out a breeze! Very safe, clean, customer-forward facility.

Evelynn delivers excellent customer service. She truly looks out for the customer and their storage unit experience. I highly recommend to use Public Storage Unit.

Evelyn was very helpful, easy to talk to and thorough. I appreciated her expertise.

Ms, Evelyn was very friendly very customer service. I would recommend it.

Great customer service super friendly and very professional Lady Evelyn. Thank you

Clean and super secure. Evelyn is great— she has your back and makes things easy.

The customer service I received from this location was great. I initially thought I needed 1 unit, but as it turned out, I needed 2. Evelyn, was patient, helpful, and stayed in contact with me until both units were secure. She was professional, yet friendly, throughout the process, even though my transaction was a little complex. I will definitely recommend, and encourage others to try, this public storage site to anyone who is considering them.

Thank you Evelyn for working with me over the years. The reminders didn't bother me when I fell behind (often) but I had to let it go. You were very experienced and helpful with my rental.

Evelyn was very efficient in checking me in and making sure that I got into my unit easily and without any problems. Very clean facility and easy to access.

Great service. Was looking for a nice gated storage company. That location was very clean. Evelyn made the process very easy and explained everything to me. She was very friendly and professional would recommend this location to anyone.

Evelyn is great and the property is always clean.

I walked in looking for a wardrobe box for the 1st time and Evelyn was so good. She help me to my car and put my box in the car I was so thankful for her helping me because I have breast cancer and I didn’t have energy at all. Thanks Evelyn

Evelyn is great, the property is always clean, and she is very professional.

Ms.Evelyn is a excellent employee.

Just got a storage here and the office worker was so friendly and joyous. Her customer service helped end a stressful day of moving on a positive note. I was so pleased i bought a mattress cover lol Should out to ms. Evelyn.

Evelyn y Shavon hacen un trabajo excelente.

Staff is very friendly and clean property

Very nice evelyn is awesome she had good attitude and was very polite

Ms. Evelyn, is great love her customer service. Best part she always make sure we are satisfied! Thank you Public storage for having such an amazing employee!

Evelyn the manager, has been so great helping me with my storage unit! Her attention to detail and notifying me when there is an issue has been a God send! I am extremely happy with her service and help as I figure out how to start my life over after losing everything in a fire. I look forward to doing business with her and public storage again!

Evelyn was on top of her game and was always nice and so helpful definitely renting from her again😁

I would like to say that I was actually excited to write this review because Evelyn at the San Leandro location on Marina is just pure wonderful!! I was so confused at first and a bit stressed with the thought of moving but she calmed me so much with professionalism and patience, reassuring me that she had my storage needs covered. She was just amazing to work with and really made this part of the moving experience pretty amazing! She explained everything so that I understood completely without making me feel like I was losing it! :) Thank you Evelyn and thank you Public Storage for hiring the right person with the right attitude and customer service skills!

I've been renting here for over a year now and been meaning to review EVELYN!!! She is wonderful, easy to talk to, and always looking out for us renters. She always greets me when she sees me, helps out when needed, and I remember in the beginning of my renting days she helped me with rates, getting organized with my autopay, and always returned my calls promptly. Thank you!

Evelyn was super helpful and made everything very easy. The reason I gave four stars has nothing to do with her, but I just felt like it wasn't much of a deal after all the fees for the first month.

Good evening, I got Excellent service from a woman named Evelyn. Shady really helped me I got here 5 minutes before closing but she took me anyhow and I am very happy and I got a storage unit. Also she did not rush me nor give me attitude.

I was very very pleased with the customer service and the help that The young lady Evelyn provided !! The questions that I had, she answered them very clearly and was really helpful! It was a pleasant experience and made my day go smoother!!

Evelyn was very helpful, thanks.

First of all the property manager is wonderful! Evelyn is attentive, responsive and supportive. She took us through numerous storage places on the lot to make sure we were satisfied with our choice. This facility is well kept clean, secured and most importantly has kept up with Covid-19 safety precautions including contactless rental. Evelyn helped us through the contactless rental process by answering any questions we had.

Eveyln was very helpful and polite. Love her service. And she helped me find a better deal for a bigger storage. Thank you

Evelyn is very friendly and helpful. It's obvious that she enjoys her job.

Great pleasure to work with. Friendly. Helpful

Evelyn helped us with everything we needed. She is awesome

Set up reservation on the phone, had price confirmed. Arrived to the site and extra cost were added. Staff still calls after cancellation to confirm move in date. Bring additional funds because your quote is worthless. Units are ample.

I've been renting from Public storage and from other companies for over 20 years nationwide. Evelyn your the best 👌. I really appreciate the way you take care of my needs each and every time.

Evelyn helped me move in then upgrade to a bigger unit. Everything was very quick and I was able to get it all sorted out on the same day of my move in.

Had a great experience yesterday. EVELYN was very helpful in figuring out what size of storage I needed showing us around each unit to have a visual of how the units are in actual size.👍👍👍

Evelyn at the marina blvd storage facility , is the most amazing helpful person ever. She makes sure everything is safe an clean. Thank you Evelyn!!

Quick fast self service . . . Open late . . .

2020 Here's a 2nd review regarding how AMAZING Evelyn is and how well she keeps the facility so clean and maintained. She really is the BEST. So sweet, she cares and she is just on it with all aspects! Thank you! 2019 Ok.... I never give reviews mainly because I end up forgetting to.... not this time! Evyln at Public Storage is the absolute sweetest, most helpful, beautiful spirit ever!!! I scored!! Thank you!!!

Evelyn is a great nice on sight manager she has a great personality and she always keeps the grounds clean

Evelyn and Shivawn are such a great team. Excellent customer service. KEEP UP THE GREAT WORK.

Public Storage is wonderful all the ladies are so helpful. Thank you Shyvon and Evelyn.

This is a very nice facility, property is clean and the manager Evelyn was very nice and helpful.

Evelyn saved life. She called me to make sure I had my reservations. If she had not called my furniture would be on the corner. Thanks Evelyn.

Evelyn was very helpful and had me in my upgraded unit quickly! :)

Hi Evelyn, is so freaking amazing. She was patience with me and walked me through the process from beginning to end. She was fast and extremely efficient. I really appreciated her help. It was super last minute and she made it happen!! I’m one happy customer!! Kat

My experience with Public Storage at this facility was fantastic. I had some tricky issues coordinating a move-in with my movers and the manager, Evelyn, went above and beyond to accommodate me and make sure everything went smoothly. I don't hesitate recommending this location for your storage needs. Thank you again!

The staff here was so amazing! I loved how she was so friendly. made my experience so pleasant! !

Angie help me alot. She take care me and im so happy with my unit. I recomend if need unite ask for her.

My Experience with Public Storage was amazing because of Evelyn's level of customer service. She was friendly, fast , efficient and was attentive to me as a customer. I felt taken care of which solidified my last minute decision to place my valuables in a storage unit. Another huge plus is the facility is very clean. I don't regret choosing this location AT ALL

Evelyn is a great customer service worker. She was so helpful and efficient. Thanks

Evelyn is simply the best! Thank you for the attention you gave to making my experience with Public Storage a very positive one.

This facility was easily accessible. The premises was clean. Evelyn was always helpful when I had questions or needed help.

The 5 stars are due to the excellent customer service representative, Evelyn. I had not locked my unit properly. Her attention to details saved all my belongings. She called me and kept an eye on my unit until I got there to lock it properly. So glad I chose this particular storage facility. So glad she works at the one I am at.

Recommended. Professional staff and was able to give me a great deal on first month! Quiet location, too. Thanks, Evelyn!

This public storage is very good. The staff Evelyn she is very helpful. I love the service she render to me. More win Evelyn.

Evelyn is the best! During the time I had my items stored at this location Evelyn always above and beyond her call of duty to make sure my needs as a customer were met. Her service was always prompt and she always had an answer for any of my questions. I actually ended up losing the key to my storage Evelyn, was sure to contact the property owner as soon as I notified her so that someone could come and cut my lock open. If it weren’t for Evelyn move out day might have been hectic. THANK YOU, EVELYN!!! 💜

Evelyn is amazing and the reason we come back whenever we need short term or long term storage.

I recently rented a storage unit at this location and Evelyn was very knowledgeable and provided great customer service. She's also been helpful when I have had questions after renting my unit.

This Public Storage facility is clean, safe & easily accessible via the drive up keypads on both entrance & exit. Evelyn makes sure the grounds & units are always clean, well lit & safe. She is readily available to answer any questions and deal with customers. Highly recommend this facility!

Evelyn is great!!

Had a wonderful experience with Evelyn. Recommend her highly!!

Evelyn thanks for you help me love to munch excelente srrvices

Pleasantly surprised by the speed and attentive service from Ms. Evelyn. I don't even think it took more than 10 minutes from walking into the office, taking a ride on the golf cart to the very back of the facility, and walking me through the contract and payment. She even offered good tips on packing and wrapping my items and showing me wardrobe boxes and stretch wrap(which I already had). Loved also that she said I could fit more in the unit if I turned my couch on its side. I've rented storage units approx 8-10 occasions in the last 20+ years. And I've never have had such awesome service. In a way she reminded me of a one woman pit crew, lol. Fast, attention to detail, didn't miss a beat, and got me back on the road faster than it took me to write this review. 🤩

Evelyn had very good customer service..she also made things quick and easy .

Really good service Evelyn it's a great person she helps with the prices with a big smile :)

Evelyn was very helpfull and the property is very clean.

This was my first time using Public Storage and I was very pleased with the service! Evelyn helped me throughout the process and carefully and thoroughly explained everything. She even surprised me with a great promotion they had just released! Evelyn was very flexible with me as I had to change times and date since I was coming all the way from Los Angeles. She also answered all my questions before I even asked them! I really liked the drive in storage. Very convenient and the room was nice and clean! I would definitely recommend to others.

Good service

Evelyn was very helpful and fast with my paperwork. Got in and out in 15 minutes

Evelyn provided excellent customer service. She was kind,helpful and sweet.

Evelyn the manager is outstanding She goes out of her way to help.

Evelyn made sure I had everything I needed and the property is very clean.

I've been a long time customer, Evelyn is always great, smiling and the property is always clean.

Evelyn was great, she help me upgrade my unit and was very helpful.

*Evelyn is pleasant and helpful*. She signed me up for service in 2012 and I moved out 2020 [ I know, don't judge : ) ]. I moved across multiple counties and always felt confident my items were safe. Granted, the items were mostly trash after the first two years, since I replaced most items and / or no longer wanted them, but I digress. *Evelyn* always kept me updated about changes and was pleasant on the more than few reminder voicemail messages she left to make the payment. Working full time and going to school, I needed all the reminders I could get.

Crystal just made the whole process so easy very funny and awesome to talk too

I had the best experience with Evelyn, she shares her professional communication skills and explained all the details!! She is a very helpful and friendly manager!!! 5 stars wasn't enough!! 6 stars excellent service ! Thank You very much

Great service from Evelyn!

I love Evelyn she has such a positive energy. She has an awesome customer service loves her job that is why is doing such a GREAT job. Thank you so much for your service

Evelyn is very pleasant and the process was smooth and efficient. Thank you!

Evelyn was very helpful and professional. Storage facility was clean and easily accessible. Great customer service!!!!

Great location. Easy access. Evelyn made the check-in process smooth.

We found a unit online and reserved it. Almost immediately, we received a call from Evelyn and made an appointment to see the unit. When we met Evelyn, she was courteous and professional and had some good tips for us. We signed up and started putting stuff in our unit right away. Five stars for a nice, friendly, smooth rental experience!

This is a great place for storage and Evelyn was a great help.

If you need a storage come here, Evelyn was very nice and helpful.

Evelyn was great help and the property is very clean.

Wow! This place is the best storage facility I have ever experienced. Two reasons why. #1 The entire place is very clean. My unit was clean with no signs of rodents or spiders. #2 The customer service here is spectacular! Evelyn needs a raise, she makes your experience here a very pleasant one. She answered all the questions I had and even gave me advice on a few things. My check-in was fast and paperless. If you ever need a clean, safe storage facility, look no further. Thank you Evelyn!

Evelyn was great and cery helpful

Evelyn is such a great person. Great customer service. Friendly and kind.

Great service Evelyn was very helpful to make sure I got the unit I need.

Evelyn was just amazing. I came in stressed and lost with last minute decisions and details. She made sure the rental process was seemless. I left feeling calm and satisfied. She went above and beyond the requirements of her job. Thank you Evelyn. You are an angel.😇

Evelyn was very very helpful and kind. I was running a little bit behind the time i had given and she was courteous and flexible!!

Evelyn is amazing and helps us to get the storage without hassle. Highly recommend look for Evelyn.

Evelyn was very helpful and explained everything! Very good customer service!

Evelyn is always nice and thanks for the courtesy calls.

Evelyn was great and very helpful.

Nikki was an exceptional representative for Public Storage. Very helpful and even waited patiently as I took an important phone call. Highly recommended.

BEST PLACE TO STORE STUFF! Nikki and Evelyn rock!

Alida is an amazing asset to Public Storage. I feel at ease with my transaction because of her caring professionalism.

We had a great experience with Evelyn! I was very pleased with her customer service. Thank you

Evelyn was very helpful, thanks for everything.

We had a great experience being serviced by Evelyn. She was friendly, professional, knowledgeable and thorough while showing us the unit and checking us in. Fantastic service. Thank you Evelyn from Nick Motley and Nanette!

Evelyn was very helpful with all my storage needs.

Great costumer service.. Evelyn is super nice give you every single detail you need to know... great service

Evelyn was great! She helped with all my questions.

Evelyn was literally the best customer service person I’ve encountered all year. Great fun, quick and easy service. And she is talented and knowledgeable. I hope she is given wider space to build on her great expertise.

Great service from Evelyn! Clean and easy to use storage facility. Great hours

Evelyn and Nikki very helpful and friendly

Evelyn was great. Excellent customer service!

Evelyn is great! I’ve come here several times over the last few years, consistently a great experience!

Evelyn gives great customer service. She was very clear with the instruction and very pleasant. She was nice enough to hold the storage unit for me when I was running late and she made it clear that I can contact her if I have ant questions.

Associate Evelyn was extremely helpful informative and warm and welcoming. She made this a very wonderful experience after a stressful move. I truly appreciate her service.

Evelyn was really helpful

Evelyn was great! 👍🏼

Honestly can say the customer service & honesty shared by Evelyn, excellence. Very refreshing & increases my want to continue business @ location or reference this location to friends or family seeking storage situation with good service. Again thank you for excellent & smooth service Evelyn.

Evelyn was very nice, helpful and informative.

Very good customer service.

Evelyn was awesome!!!!

I have never rented a storage unit before so i wasn’t sure what to expect but after going in and talking to Evelyn she was very helpful. She had great customer service and was very helpful addressing my concerns and answering my questions.

today I was so pleased but there was help that I received from Evelyn she's absolutely a delight and she deserves an extra day offseriously give her an extra day off she deserves it and she should get full paid and maybe a lunch at her favorite restaurant. she was very nice and pleasant and explained absolutely everything to me that I needed to know and took care of everything almost on the.

Evelyn was fantastic. Thank you public storage, you made a stressful move easier!

Great service Emmanuel helped me through out the whole process, was very friendly and helpful for sure recommend this place to anyone

I wanted to take the time to express my gratitude for Emmanuel's customer service. I have had an excellent experience with him helping me with my storage needs! It really was refreshing to see him work and explain all of the logistics paying attention to detail s etc. We need customer service reps to love helping customers if that's their job! Like Emmanuel demonstrated on Saturday August 17th 2019

Very knowledgeable management and helpful. Evelyn made my move in very pleasurable while being attentive to my needs and making the terms plain and understanding. I will be back as long as she is there with such great customer service. Thank you Evelyn.

Friendly and professional services

Emmanuel was very helpful in assisting me with my storage necessities. He has great costumer service.

Evelyn was the best! Super patient and made the process of renting a storage unit somehow enjoyable. Laid the terms out clearly and made sure everything was in order. Thanks!

Evelyn is a beautiful soul and has provided exceptional customer service and kindness. Thank you!

this location is Great... DAWN is very professional and courtous,,i will recommend this location to my Families and Friends... thank you DAWN

Evelyn was super helpful and concise with the whole process. Thanks you

Evelyn is the best and was very helpful

Evelyn was very helpful and made it an easy process!!

Emmanuel was great! Super helpful, friendly and very professional!

Evelyn is incredible and manages this storage facility like a pro. She is an expert on helping you understand all you need to know about your storage rental - she knew all my questions before I could ask! She shows genuine care and is friendly and professional. Very happy with the service.

Er i k a d i d G rE A t

My husband and I had a pleasant experience with Evelyn who was very pleasant and professional during our check-in.

Evelyn is a great employee, makes you feel right at home with her professionalism and her courtesy !! Very helpful !!! Thank you Evelyn !!🤗

This review is a bit overdue, I stored my things last weekend. However, Evelyn was great from the time I made my reservation online to checking in. Great customer service and a well managed facility. Thank you Evelyn!!!

I just had a great experience , Evelyn was just great, friendly and very great. Location is clean and very convenient..

Evelyn is the best. Excellent customer service.

Evelyn is so on top it! She’s smart and professional. Had a great first time experience at Public Storage.

Excellent customer service

Great location, good access hours, and first month is half off! Evelyn, who works in the office, is super friendly and will do whatever it takes to make your rental go smoothly. Highly recommend!

Thanks Evelyn! You were great!

Evelyn was very kind and really helpful! :-)

Evelyn was really great and the property was clean.

Great, welcoming service from Evelyn. Quick and thorough.

Storage made easy! The rep Emmanuel was knowledgeable and really nice. It’s not too pricey and he explained everything to a tee. I’m more than satisfied!!

Evelyn was wounderful help today and always mede me feel really comfortable. Great personality.

Evelyn was a big help to me. She made everything simple and easy to understand. Thank you so much Evelyn.

Graet Customer Service Thank Evelyn

Was very pleasant and helpful.

My experience with Evelyn was very pleasurable. She explained all my options in detail. I highly recommend the facility.

Very bad service. Office screwed up my autopay which was setup at the time I started my rental, then I get a large late fee weeks later. I called back and they absolutely refused to do anything, blaming me for it. Furthermore, rep lied about having called and couldn't leave me a voicemail claiming it was "full" which is completely untrue. Avoid this location

The place its always clean and stuff very friendly

Very nice person. Exceptionally a great manager.

Outstanding customer service

Evelyn was Absolutely The Best Person to Help us! Answered every question My God Father Had! Top Notch Service at its Finest.

Great Experience. Nikki was so helpful even with last minute changes. She was very friendly and helpful.

Went in to make a payment for different location and Carmen was awesome. She was efficient and made sure that I was satisfied with my units

Evelyn gave a great tour of the facility and overview of my unit. Excellent service!

Fast and efficient service. I was very happy with starting up my first time at a public storage place. Evelyn gave me great service.

Great services Carman is an exceptional manager!! Serving you

Awesome customer service! Have had a unit here for several months, Evelyn has been highly responsive and is always eager to help.

Evelyn is always so friendly and informative...she is a great asset to the company. Thanks so much for your services. Stari Krai

Evelyn is fantastic. Prompt and courteous, she showed me around the grounds to my unit. Everything is super clean and well maintained. Evelyn made sure I had everything I need and that my unit would be the right size for my needs. I feel secure knowing my things are safe here.

Evelyn was great! She is very knowledgeable, courteous and respectful. Keep up the good work Evelyn.

Carmen was very polite.

Evelyn was great! She provided professional customer service, explaining the services and products available. She made sure I was able to make an informed decision as to which unit best suited my needs. The grounds are clean, and the location is perfect.

Evelyn was very helpful with our storage unit. The unit was very spacious, but had an oil stain in the middle of the floor. It’s not a big deal after we covered it with a mat.

Inspirational and professional!! I am so thankful of Evelyn public storage manager she is also knowledgeable A+ customer service. Thank you Evelyn !! For making my move more calm and pleasant.

Excellent service. Carmen was great.

Thanks Evelyn, for your attentiveness and keeping the facility clean.

Very nice customer service, I rented a unit today and am very happy, evelyn and carmen were very helpful

Evelin is great service thanks

Evelyn is great, love the service.

Evelyn provided exemplary service!! She was kind, prompt, thorough, and reassuring. I was in and out and drove away with a peaceful sense in mind.

Evelyn is great!!!

Evelyn was excellent, Very friendly, great customer service! A+++

Evelyn is great!

Carmen was so sweet and helpful with helping me get the storage I needed. She is wonderful and I thank public storage for having her. Y'all come check out public storage. They'll help with whatever needs for storage. Thank you public storage.

Evelyn provided great customer service!

Evelyn was extremely helpful with everything I needed and showed me around the whole property.

Evelyn wonderful service

Yes my name is Lawrence and the other day I was at the public storage on Doolittle Marina and there was a young lady I think African American African American young lady named Evelyn and she provided really good customer service very efficient

Evelyn was amazing, great customer service!!!!

I like Evelyn thank you so much for help nice talk you help me out.

I love this place. Evelyn was very helpful and made the signing up process smooth and super easy.

The staff at this location is amazing. I really felt she was working with me and not out to scam me like other storage places. She helped us during our move out when we were in a bind. Evelyn was great!! if I ever need storage again, I will come back here for sure

Evelyn was very helpful and friendly. Really appreciated her customer service

At first they will act like they like you. But beware, they'll ask you even to give them a review before finding out what they are really like. Public Storage doesn't want your business. I had to find out the hard way. The leadership is nosey, intrusive and racist. They don't care if you pay your bill on time. They will throw you out for anything arbritrary and lock you out and sell your belongings. I spoke with the Alameda district attorney's office and was told if they are successful in court based on some vague interpretation of their rental agreement that you sign-you will have no recourse. Stay away from public storage!

One star is giving tho much credit

Just had a fantastic experience renting a unit here! Evelyn was fantastic and very helpful. A+!!

Very helpfull and cordial...she took care of all my storage needs. I definately recommends her facility to every one.

Very smooth registration with Evelyn; great customer service; very convenient and accessible location.

Excellent service!!!

Very professional and very kind!

Evelyn was not only helpful but went out of her way to help me get the perfect unit to match my needs. She was very friendly but yet professional. That lady there is an asset to your company.

Dawn was very professional and courteous to me!

Needed a storage unit and I did not have much time. Came to Public Storage and was really just shopping. Evelyn made the experience so awesome that as soon as I met her I knew this was the place! Thank you so much Evelyn!! You rock!!

Rented there today for the first time and Ms. Evelyn was extremely good to us. She showed us two different units to possibly fit our needs. She was very thorough and answered all our questions with great knowledge and confidence. She also recommended some products to make our belongings withstand the time it will be there. We look forward to seeing her again.

A+ experience. I was a little anxious about getting my car in storage but Evelyn was an absolute delight to work with and helped me get in and out quickly. I recommend this place to everyone! Thank you Evelyn :)

Evelyn is so nice and wonderful she explains everything so well in a short time.

Evelyn was great and was very helpfull

The best thing about this place is EVELYN !!!! She is friendly, accommodating to schedules, km kwledgeable and keeps the place organized and clean!!!!!

The Public Storage is great, very easy to load and unload, very spacious parking, We had a large moving truck and it was so fast because were able to use space outstide the locker while loading. Evelyn is absolutely fantastic !! She definitely makes all the difference at this locations.

Evelyn did a nice job , she is nice and fast ...

Evelyn has been amazing in our stay at public storage! Thank you for all the help!

Evelyn was great and very helpful.

Ebelin. Berry good very nine th y love

Evelyn made my day today.Im im a situation ive never been in in my life and I have to be out of where Im staying and I wanted my things at least to be somewhere safe and close to my job.Luckily I got the last unit for the smallest storage and Evelyn made my not so good morning better by being kind and understanding and speedy. I came in at 1245pm was done by 100pm ..Public storage is awesome. Thank you Evelyn

Tanisha helped me and went of her way to do this past week. Thank you!

Very good customer service

I enjoyed my experience. I received a phone call before I even finished my reservation. Evelyn is so kind and helpful. She took me to my unit. Made sure I could get in and out. Made sure I understood all the rules and she is so kind & Courteous. Thank You.

Customer Service is wonderful. Evelyn waa wonderful

Evelyn is great care

I had my first public storage experience today. I must say the lady Evelyn who helped me was beyond nice, helpful, and knowledgeable. I left with no questions at all. I left smiling and I lool forward to speaking with her again if I have any questions.

Evelyn was great and very helpfull

I just rented a storage and Marissa and Evelyn where such a great help they answer all of my question and so friendly they are very good at there job .

Evelyn and the helps was great

This San Leandro location was fast, friendly and helpful....overall well experience! Thank you Evelyn. =)

Evelyn was very through and had excellent customer service!!!

Evelyn helped me with renting my storage space she was extremely friendly and very detailed with all the rules and guidelines of the facility. She even came to check on me and see if everything was okay and working out for me she was SO HELPFUL thank u so much evelyn

Excellent service.

Evelyn was informative, fast, and friendly! I am very happy with her service.

I met with Evelyn to show me the property.. I felt like I have known her, from opening the door for me to her patience ( I ask a lot of questions) in explaining the rules for the storage.. A valued employee! Thank you

Evelyn was nothing but the best I can’t express how helpful she was I’m glad to do business here and will recommend this location every time!!

Evelyn is great and really wonderful. She was most helpful during my move and made things really easy. Thank you.

Evelyn was great at helping me move my things in. An helping understand the process. Thank you so much Evelyn for making me feel comfortable your a great person.

I would highly recommend Public Storage on Marina Blvd.for a number of reasons. This storage facility is kept very clean and orderly. Evelyn the property manager, is truly the best. She is super helpful, honest, and truly cares about the customer and the facility. I found access to be my unit very easy and I like that there is no units on the second floor. This has been the best storage experience I have had over the last five years-- 5 stars.

I am a returning customer and it is great that Evelyn is still here. Evelyn is great and she keeps the property together.

I was being help by Evelyn and she has perfect customer service the facility was nice clean and I will be referring ppl there definitely thanks

She very great and wonderful

The sevice from Evelyn was great.

Evelyn was very helpfull, sweet, friendly with all the information I needed.

Evelyn was very kind. I attended very fast and I explained everything in great detail.

Jordan was great! My experience was quick but detailed. She was extremely helpful! Id reccomend public storage in San Leandro to anyone who needs affordable storage with knowledgeable, helpful staff and affordable pricing.

Nice

Evelyn is really nice and helpful.

Evelyn was great, she help me with all my needs.

Manager Evelyn has great customer service. She showed me several units to see which one works best.

Evelyn the property manager was really great. She was glad to help and was very friendly. The units she showed us was perfect and she answered all the question we had before we even asked. I recommend this public storage to anyone if you need a unit.

Evelyn is great! She rocks!

Great costumer service very knowledge and made me feel at ease and safe .

Erika, was so awesome and food customer service. Funny!!!!!

Evelyn is super wonderful. Place is clean and secured.

Evelyn squeezed us in late and close to closing on a Sunday evening. She was thoughtful to our schedule and needs. Showed us the grounds and as very thorough in her review of the process. Never used storage before but this has completely my perception of storage, especially in San Leandro.

Evelyn has been amazing! She has provided such an outstanding service and ensures that all her customers have a great experience while visiting the facility. Thank you Evelyn for all your help and wonderful smile!

Evelyn is the most friendly and helpful person I've worked with. The deal is great. Help when I was in a clutch!

Evelyn is great, I have a unit at this place for years. Very nice and clean.

I booked my unit close to closing but still got a call from Evelyn 10 minutes later confirming my move in the next day. She was very helpful and friendly when I met her the next morning. The place was clean and well kept. She showed me around and to my unit. She helped me figure out which package of boxes would best fit my needs. I got a call a couple days later asking about my experience it had been great so far. I moved out a week later and Evelyn came by to say hello and assist me with closing out. It was fast and easy.

Evelyn is awesome she had no problem showing me the units and is very prof.great manager and the complex is very clean and well kept.Easy no trouble check in.will recommend to anyone looking for storage.

Evelyn was amazing, accommodating and made everything so simple!

Erika was great

Erika helped me and she did a great job. Thanks

Erika helped me out today, thank u she was great, she knows her stuff

Evelyn was very pleasant and helpful

To who it may concern I J Webb have been a long-time space renter from Public Storage on Marina Blvd SanLeandro, Evelyn has been an excellent Manager of the location and has offered great customer service...

Evelyn was the best, thanks for the help.

Erika was five star, she was very professional and friendly. I would like someone like her on my team.

Erika was very friendly and made the storage process move in very easy.

Evelyn was very helpful and kind and she made sure we were comfortable with our storage unit! She made the experience simple and enjoyable!!! Thanks, Evelyn!

Evelyn's the best it makes losing $360 a month almost a pleasure. She is very diligent and has always been very cooperative and helpful the company should be very proud of how she represents public storage. It sounds strange however I miss her. Great service and attention to detail.