Public Storage Self-Storage Units at 1685 Aborn Road, San Jose, CA

The best thing I liked in this branch is their extended hours... They open as early as 6am, unlike other branches that open either 8 or 9am. And also this branch closes late! Again, comparing to other branches that close at 5 or 6 pm!!!

Disabled my gate code the day before im supposed to move out

Excellent service thank you kolbie

Kolbie is friendly and helped me with my app

I called, and spoke, with Kolbie, today. I explained My Financial situation. I have 3 Storage Units at the Aborn Rd. Location. And, I informed Her Rates on All 3 Units went up. Higher than expected. She was able to make an adjustment, immediately, with the Main Office, which I thank Them, also for! "Thank You Kolbie" for Your kindness, and empathy!" "Enjoy Your Day!" Richelle G.

Great experience with both my move in and move out. Kolbie was great and accommodating!

Good customer service. Kolbie is great!

Great service kolbie was a great help

Great service. Kolbie is always very helpful. Thank you

Colby is very helpful, courteous, professional, and expedient. She provided guidance, clarification and positive resolution. Thank you, Colby, I appreciated your time. Spot on with your stellar performance.

The lady in the office was very nice and helpful.

Gracias kolbie

Colby and Juana provided excellent customer service. They were professional, explained all the pertinent details well and offered me all of the assitance I needed; as well as, kindness and compassion for my situation. The only thing I was not aware of up front was the required insurance, which ended up being only $15/mos and you do not pay until after the 1st month.

Great service kolbie was very helpful

Thank you to Juana and Ericka for the help with apps. Extremely helpful.

I've rented a unit here for 2 years now, and this is the cleanest, safest Public Storage property that I have ever seen. Kolbie, the property manager, always waves and smiles as you drive in and keeps the property well maintained and clean. (It is the *Cleanest* bathroom I've ever seen at ANY storage facility...seriously) UPDATE: 2 years have passed since I posted my original review, and I am still happy with the cleanliness, safety, and staff here at this location. Kolbie is still the manager here, and I think that's why everything has remained unchanged in service standards, cleanliness of the property, and the safety of my storage unit. Over the years, I've rented storage units at most of the Public Storage locations in this area and this is by far the best storage facility I've rented from. The fact that I've been here for over 4 years now AND am updating this review, should give you an idea of the excellent service level.

Kolbie was a great help. She was friendly and had a smile the entire time she helped me great job Kolbie keep up the good work.

Called today to get storage and was very happy the lady Juana or Juanita helped me so much from beginning to end. I'm so appreciative 😊 I hope I got her name right 😊

Very helpful an friendly property manager an very well maintained storage place super clean

Really well maintained property and helpful property manager

Great service love my PS App

Great service Kolbie was very friendly and helpful

My experience with Public Storage was exceptional. The staff was professional and helpful, the facility was clean and secure, the range of storage options suited my needs perfectly. their outstanding customer service made the process smooth and stress free, I highly recommend Public Storage to anyone in the need of storage solutions.

Great neighborhood and clean lot. Customer service on point and helpful when I had issues with my app. Easy access to gate and supplies are available to purchase.

Great job amd service

My husband and I have been shopping for a new storage unit as we are anticipating our current unit at another facility is going to raise their rates soon. We spoke to Kolbie and she was friendly, professional, very informative and intuitive to our needs. Definitely a place that is at the top of our list when we need to make the move!

The service here is exceptional. The property is well maintained and I feel good about having a storage space here with my roommates.

Kolbie showed up and showed out for me a little after 5 and answered some questions for me. Thank god

Great customer service when our key broke within the lock. Kolbie helped us quickly after dealing with the customer before us.

Great service thank you Kolbie

Kolbie wad vey helpful and vey polite.

Very helpful with setting up the unit we rented. The manager was friendly! Overall good experience setting up our rental unit.

Kolbie was very quick and helpful

Great service

Got a storage unit here, the lady in the office was very helpful and kind. She was very informative of the surrounding area as well, I believe her name is as Kobie. My bad if I spelled it incorrectly. Thanks!

My experience here at this public storage was very delightful. The young lady by the name of Kobe, but I believe its spelled K O L B I E assisted me with everything I needed plus more, she went out of her way to show me where my storage space was at and how to get in and out with the convenience of using the APP. Whenever I go to my storage I see her cleaning up and down the hallways with a big smile on her face. I believe this employee deserves a raise for being very helpful and welcoming. Thanks again!

Great service thank you kolbie

Roman was extremely helpful in getting me through the process. We had a lot of questions and he patiently answered all of them. Nice location.

Kolbie was a great help. She helped my wife and I fix our ps app and made the process extremely easy. Thank you Kolbie

Catalina was a great help. Great customer service

Kolbie helped me pay a bill for another location. She was very quick and helpful.

Kolbie was a great help, she was very knowledgeable about her facility and was super nice and smiling the entire time she helped me. Thank you for all of your help.

Good hours here thank you!

Ruby is a wonderful girl she was a god sent to us we r very pleased to see her sgain

Great customer service Kolbie is always very friendly and super helpful and even helped me sup up my ps app. Thank you so much for everything kolbie. You are very appreciated.

Great place, great storage, and Phenomenal staff! Mrs. Lily was extremely helpful (should get a raise) and helped us at every step along the way, love her! ♥️

Great service thank you kolbie

great work

Five Star Bill was very helpful.

Great job

I went to the public storage on Aborn Rd.,Kolbie took the time to help me set up everything on my account. She’s very friendly and very professional. Thanks again, Kobe.

Great property great staff

Great service thank you kolbie

eRental was easy kolbie was very helpful

La persona en la officina es Buena y alluda alajente

Great customer service! I had issues with my app and access code and Kolbie was super helpful. I was able to get in and out of my unit without any further issues. Thanks, Kolbie!!

Kolbie was great and helpful

kolbie was very helpful and kind

Kolbie was very helpful with setting up my app.

Kolbie was very helpful

Quiet and nice place, kind workers and pleasant environment

Manager Kolbie was very helpful and professional!!

Ko Onie was very caring and very helpful. Thank you for your service.

Great location

Kolbie was friendly and knowledgeable; she made check-in a breeze. She made dealing with Public Storage a pleasurable experience.

Kolbie was very helpful and helped me fix my PS App when I was having trouble with it. Great job

Everything can be done online and over the phone. Reserved a space and paid online. The manager gave me the lock, I forgot how, but we never met face to face. There's a Public Storage app that opens the gate when you get close. Great manager. This review is for the Aborn Road facility only. In the past I've rented a space at the Public Storage across from Eastridge, where I had a terrible experience.

Kolbie very helpful and nice

Kolbie made my day today! She is very fast efficient and goes above and beyond ! She deserves a raise !

Kolbie was very helpful and polite and friendly.

Kolbie was very nice and helpful

Never had a storage unit in the past. Didn’t know the process but asked questions and Kolbie helped and explained everything great! Appreciate the customer service.

I’ve previously had bad customer service at previous storage companies. When coming to this location it was easy fast process. Kolbie answered all my questions and concerns. Great customer service.

Kolbie was great. Amazing customer service. Answered all my questions. Highly recommend this location.

Fantastic service, got me into my unit within 15 minutes, and gave me an amazing deal on some boxes and other packing material

Kolbie was very helpful and helped me set up my PS App.

Great experience. Kolbie helped find me a good deal.

Love this place plus it's stays open pretty late considering it's a storage place most close super early and to be honest I'm not an early bird kind of girl. I snooze in too much. They have friendly staff especially the main manager. She super sweet and will even sometimes give my kids little gift including when it been hot she's given then ice pops which thank you a million. They love it. I like also that the staff is never really checking up on you as long as they don't see any kind of drama they just say hi and pass by. But if you do have a question they get it answered super fast. I left a voicemail about a question I had and within less then an hour I had a call coming in to help me with my questions. Thank I would totally recommend this place to anyone

Longer storing hours, and great customer service, love it!

Kolbie was very helpful and even helped me install and setup my PS APP. Thank you Kolbie

Kolbie was very patient and helpful

Lady was great very nice and helps a lot

excelente trabajo muy profecional muy amable buen trabajo

Kolbie was very helpful an fast.

Thank you kolbie for all your help

Bill was very nice and helpful

I was in need of a unit and compared prices of near by storage units. I called around to ask some questions but when I called Public Storage on Aborn, Kolbie answered all my questions. She also invited me to visit the site and was very helpful in providing insight on the different size units available for our family’s needs. I always appreciate good customer service!

Amazing service. Kolbie was great and extremely patient when helping me set up the PS App.

Great service Kolbie was very helpful thenk you for everything.

Kolbie is very knowledgeable with helping me find the correct size unit for me to store my belongings before our big move. The property is clean and easy to access my unit.

Kolbie has always been so helpful when ever I come and make my monthly payments. Always has a smile on her face, keep up the great work!

Really good

This storage facility sets the bar for how these type of businesses should operate. Our Aborn location is always clean thanks to the staff, and they help make it very easy to access your unit. Can't beat this location! If you're lucky enough to work with Kolbie - she is amazing! She is knowledgeable and always happy to help. She must be the key ingredient in setting this place apart from the rest. We appreciate you, Kolbie!

kolbie was quick and very helpful

Great service thank you Kolbie

Kolbie was very nice through out our stay and was always very nice and helpful and always has a smile on her face. 😁

I’ve had a storage unit with this location for quite some time now, they are always courteous and professional if I need any assistance. Always recommending them to my friends and extended family.

This place was chill about me being a day late leaving. Never had a problem. Never saw shady people lurking.

Changed from a closer location to this location, Kolbie makes the experience much better and not only makes the environment more safe but also makes it feel friendly at this location. Much better than the previous storage unit I had at another location where I always felt unsafe and on edge.

Kolbie was very helpful

Kolbie was super amazing. She’s very kind, helpful, and asks how my day is going. She’s the reason why I chose Public Storage over A-1 Self Storage.

The representative at the front, Kolbie, gave exceptional customer service and made my life along with the downsizing process so much easier. I was honestly shopping at other storage places as well, but with the cost that she helped me save and the customer service given - I immediately decided to just take the down size unit with this Public Storage location. She is an exceptional asset for the Public Storage team and definitely got me to continue my business with Public Storage for the “long haul”. Thanks again.

Great service Kolbie was vedy helpful