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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 965 Felipe Ave, San Jose, CA
Property Open
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
-
4'x5'Online only price$ 34/mo
Small 4'x5'- elevator access
- inside unit, swing door
- locker
$ 34 /mo $ 43Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 45/mo
Small 5'x5'- elevator access
- inside unit, swing door
$ 45 /mo $ 50Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
5'x10'Online only price$ 55/mo
Small 5'x10'- elevator access
- inside unit, swing door
$ 55 /mo $ 77Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 57/mo
Small 5'x5'- elevator access
- inside unit, swing door
- near door or elevator
$ 57 /mo $ 63Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 57/mo
Small 5'x10'- elevator access
- inside unit, swing door
- near door or elevator
$ 57 /mo $ 79Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x9'Online only price$ 60/mo
Small 5'x9'- elevator access
- inside unit, swing door
- near door or elevator
$ 60 /mo $ 83Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 64/mo
Small 5'x5'- ground floor
- inside unit, rollup door
- near door or elevator
$ 64 /mo $ 70Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 64/mo
Small 5'x5'- ground floor
- inside unit, rollup door
$ 64 /mo $ 70Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 64/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 64 /mo $ 70Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x15'Online only price$ 65/mo
Medium 5'x15'- elevator access
- inside unit, swing door
- near door or elevator
$ 65 /mo $ 90Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 126/mo
Medium 10'x10'- elevator access
- inside unit, swing door
$ 126 /mo $ 157Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 132/mo
Medium 10'x10'- elevator access
- inside unit, rollup door
$ 132 /mo $ 165Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 136/mo
Medium 10'x10'- elevator access
- inside unit, rollup door
- near door or elevator
$ 136 /mo $ 170Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 136/moMedium 10'x10'- elevator access
- inside unit, swing door
- near door or elevator
$ 136 /mo $ 170Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
10'x15'Online only price$ 142/mo
Large 10'x15'- ground floor
- inside unit, swing door
$ 142 /mo $ 197Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 152/moMedium 10'x10'- ground floor
- inside unit, swing door
$ 152 /mo $ 189Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x12'Online only price$ 156/mo
Medium 10'x12'- elevator access
- inside unit, swing door
- near door or elevator
$ 156 /mo $ 195Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 164/moMedium 10'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 164 /mo $ 204Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
10'x10'Online only price$ 176/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 176 /mo $ 220Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x20'Online only price$ 276/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 276 /mo $ 384Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Some of Our Top-Tier
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passcode entry & well-lit hallways.
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Self-Storage Near San Jose
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San Jose Storage Units Near I-280, I-680, Highway 101
Less than five miles east of downtown, this San Jose Public Storage provides cheap self storage and easy access, sitting right near the junction of Interstate 280, Interstate 680 and U.S. Highway 101.
San Jose State University students who may be running tight on space in a dorm room or off-campus apartment can open things back up a bit with the help of a 5x10 storage unit to hold several boxes, small furniture items or sports gear.
A growing family near McKinley can do some heavy duty decluttering around the house by using a 10x15 storage unit to pack away old clothes, old tools, a spare sofa, as well as bikes, kayaks or paddleboards taking up space in the garage.
Moving in or moving out of a single-family home in the Ferrari-Pinoche neighborhood? A large 10x30 storage unit is big enough to hold everything from inside multiple bedrooms, the dining room, the kitchen and the living room, not to mention appliances and even patio furniture.
At this location, customers can choose from indoor storage units or outdoor storage units, both of which come in several different sizes to accommodate different storage needs. The property manager lives on site and the rental office also sells an assortment of moving supplies, from furniture pads, packing tape and rope to mattress bags and moving boxes.
San Jose continues to be a mecca for innovation and technology, attracting more residents, businesses and visitors every year. As the South Bay and Silicon Valley continue to grow, so does the heart of San Jose, and whenever some extra storage space is needed, call on this Public Storage to provide an affordable storage solution any time of the year.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 970)
Great service
Rat infestation! Will be moving soon. Don’t recommend storing your things here.
Had the pleasure to meet Ray last week when looking for a certain storage unit that would fit my needs. He was very informative and educated me about the future expectations. Thank you again Ray!
Wonderful storage space, easy to make payments from the app. Overall great experience. Marry the property manager keeps the area clean and safe.
Thank you for helping with my online service
I want to say a big thank you to Ray & Mary , always a great help & pleasure to talk with .
I came in to look for some temporary Storage and met the lady that lives on site at first was kind of abrupt, but then became very argumentative and begin cussing at me and that was it I was done. , I was shocked. I can’t believe that somebody would talk and flip out the way she did. Perhaps she’s having a bad day but she certainly didn’t need to take it out on a potential customer that was simply asking questions so I knew what to expect . I’m taking my business elsewhere.. I saw good reviews but then I also saw a couple of bad ones and obviously this is a bad one
Mary was very helpful and professional in getting me set up! Highly recommend!
Always been great. Very easy to purchase online and affordable. Great help in office and easy access during work hours.
Elevators did not work. Spaces were hot. Check in guy was no help at all.
I had an excellent experience at Public Storage, all thanks to Mary at the front desk. She was incredibly helpful, patient, and genuinely cared about making sure I found the perfect storage unit. Mary went above and beyond—exploring every possible option to get me the best promotion and ensure the space fit exactly what I needed. Her dedication and professionalism made the whole process smooth and stress-free. I really appreciate all her efforts. Thank you, Mary!
I went in yesterday to rent a new space after almost 2 years. Mary was very helpful and took the time to reexplain everything despite being being busy and alone in the office.
Honestly, this was the most easiest, fastest, and least expensive storage unit ever! All thanks to Shelena, she found what was best for me. She was able to give me a GREAT deal but not only that she was super generous and kind and very easy to speak to. She saved me from a lot of stress. If you need the right storage unit, she will help you find what’s best for you at the best price! Ask for Shelena when you get there, and if she’s not there, come back another time when she is!
Had a great experience renting a unit today. Mary was so helpful and knowledgeable and took time to show me the unit, she definitely is the reason for my great experience 😊
Mary and shelena were great helps I highly recommend
I want to give great creditably to Mary at the front desk she was absolutely amazing. She assured us with great customer service and also helped us with so many management questions. She has such a great positive attitude towards us and was willing to go above and beyond for our help also able to advocate our needs . Thank you Mary for all your help it was a blessing to have a reminder they’re still great representation of amazing customers service 💛
I would recommend this place so far it's been okay
Mary is the one you wanna talk when you come here she help me and was everything fast and smooth 5 🌟 recommended ☺️🙏🏽
Buenas tardes le doy infinitas gracias a la sra mary.una excelente atención me ayudó mucho y me explico todo yo no hablo ingles mil gracias díos la bendiga
Public Storage at this facility 965 Felipe is secure and on-site Team members RUDY and Aaron are very polite, patient, helpful and organized.
Don’t let the community members around the area give you false outlook of this facility. I’m a SJ Resident for over 30yrs
My experience has been a great place as long as you commcate with them they will do every to work with you awesome place the manger is great here great customer service!
Ana was wonderful. Very good service
Recently bought a storage for a great price came in 1 hour after buying and it was ready for me, and was quick and easy. Thanks so much.
I would like to commend your staff for the exceptional customer service and welcome nature of your front office, especially Mary(Maria). Her jovial and happy personality made me feel like a family member. I congratulate you for hiring such wonderful staff.
Mary and shelena are excellent and very helpful they are the best
Gracias a Mary y Kris muy buena gente y por la ayuda en el espanol
Muchas Mary por todo tu ayuda
Mary was quick and answered all our questions. Very Helpful.
Mary gave excellent customer service.
Great customer service. They are always so helpful
Rudy and mary gave me excellent customer service and would highly recommend to use public storage for your storage needs !!!
Shelena and Mary are the best i recommend coming here they helped me with all my questions
Mary and sheLena had excellent customer service I recommend coming here
Rudy and Mary had great customer service skills and did terrific job
Rudy was very helpful and was very accommodating. He made the process go smoothly.
It was really quick and absolutely no problem!
Rudy had excellent costumer service from beginning to end
Super recomendable tienen variedad de promociones y te ayudan a elegir para tu comodidad y que decir de la atención de la srita Mary ,explico bien ,aclaro todas nuestras dudas .
Amazing customer service from Anna! Such a wonderful and helpful person!
Mary and Shelena are the absolute best. They helped me with all of my questions and have been very responsive when I've needed their assistance. You won't regret getting a space here. I'd highly recommend it!
Mary had amazing customer service I recommend coming to her she helped me with all my needs
It was too good to be true.
We were first time Public Storage renters and was so excited with the reviews. We got to the storage facility, entered the gate and looked for AD377 but we are so confused. We went back and couldn’t find how to. There was no map nor a sign that would lead us to Exit. I went back to where we entered and saw this person in public storage uniform walking closer. I waved and greeted her with a smile. While in the car trying to maneuver the car back, I called her attention and informed her we are new and we are lost. She said she couldn’t help us and point to us to go around and figure our way out. She continued to go to a makeshift door which looks like her apartment in the facility.
Our experience might be different from others but I would have expected, with all the nice reviews, she could have atleast educated us. I understand it was almost 5pm but you were already with us and a little education wouldn’t hurt. I called customer service and it only took less than 5mins to lead us to where our unit is.
When we reached the building, there was no trolley; the elevator’s smell was unbearable; and the unbelievable interaction with the person in the picture, lead us to discontinue our business with Public Storage and went with Extra Storage instead.
Rudy professional employee, also Mary was very professional
Shelena had amazing customer service she helped me with all my needs
Excelente servicio de María ☺️
Mary was a huge help at Public Storage. She gave me a tour of the property and assured safety! I would highly recommend coming in and connecting with Mary on getting yourself a storage. Thanks again Mary!
Excellent service. Very good attendance
Got a lot of knowledge and help from the property manager on site . She helped us a lot on knowing what size to get and what is best for us highly recommend coming with her
I wish to thank Mary, who handled my issue with courtesy, professionalism, and swiftness.
I went to public storage to take some things into my unit and I noticed Mary walking the property she said hi like always and continued on her walk. Mary came back around and seen I was trying to move stuff into the unit and hold my baby in another arm. Mary so kindly offered to carry my baby while I was moving stuff. She differently didn't have to do that what so ever. Mary went above and beyond on helping out a customer. What would have been an 1 hour process took only less than 15 minutes.
Excellent Service From Mary she responded to all my doubts and Question 100 percent recommended
Great people. Anna and Mary were very friendly and handled all our questions and concerns like professionals. If you're looking for storage in this area, look no further.
Mary and shelena have amazing customer service highly recomend
Mary and shelena were a great help with great customer service and helped me with all my needs
Thank you Mary. Mary was so helpful to me. Helped me out with everything that I needed.
Tiffany and Mary are very friendly and helpful. Great service and the office is nice and clean
I had a wonderful experience with Shelena, she was very informative and very friendly, she helped me with all my questions, amazing customer service! Highly recommend this location!
I had great customer service Shelena helped me with all my questions
Been having a unit for about almost 10 years and never had an issue up until now (which was a system/payment issue) and was able to be helped on correcting the issue by Mary. Thanks Mary for the continued great customer service and assistance.
Mary and Tiffany and Shelena are so helpful the staff here are always knowledgeable and friendly. Would recommend to rent here.
I went in a couple of days ago since I was having trouble making a payment online. When I walked in the lovely Mary greeted me and even though she was with another customer, she made sure she will get to as soon as she could. Like always she is very helpful and professional.
In my experience this storage facility stands above all others because of the excellent customer service this staff consistently provides.
There was a mixup with the unit that I wanted and when I brought this up to the office, Mary immediately rectified the situation and changed me to the exact unit I signed up for. Great customer service and a friendly welcoming attitude. I highly recommend this storage facility.
D. Massa
Nice, secured and clean place.My storage was safe. they gave me an additional lock to make sure. highly recommended
This location provided exactly what I needed to store some additional items I had for a few months. However the best part about this location is the amazing customer service provided by Tiffany in the front desk. You can expect clear communication and a smooth process when you check in for the first time and when you have to end your stay there . I really appreciate her efforts and defiantly would recommend solely because of her. Thank you
Renting a unit for the last of my stuff while I move out of state. Tiffany has been amazing during the entire process from start to finish. I am so happy I was able to work with her, moving and store your belongings can be a stressful and a nightmare. That is not the case at this location, when you work with Tiffany.
If you go ask for Tiffany. She is knowledgeable, patient, and very easy to work for.
Thanks again for all your help! Much appreciated.
Words cannot describe how grateful i am to have Mary the manager of this specific property of PUBLIC STORAGE, I highly recommend it, she deserves a raise no doubt about it for helping me and my family in our move in.
When you are going to rent the space, Mrs. Mary is very kind but then she is very rude. You can do something to her and she says, I am going to do you a favor. I informed them that the space gets wet and nothing is fixed. On November 22, 2023, I wanted to enter the space and they were 4:30 p.m. which I refused to enter and on the 24th it notified me that I have to remove my belongings I have until November 30, 2023 tell me if that is being a good person they violate our rights for no reason you
and I give it a star just for leaving no comment if it helpswant me to leave that place
Tiffany she is a very nice person to work with. I’ve been in this storage facility since 2004 and she is one of the best people I have ever deal with. Very understanding.
Thank you Tiffany for all you help during my time of a death in my family. So much appreciated!
Dolores Parrish space G810
Tiffany and Dan are both vey professional staffs, and they are very willing to help you.
I was away for quite a while and had concerns about the security of my property. Tiffany kept me assured that my storage was safe exactly as I left it. She even offered to add an additional lock to my unit in order to make me feel at ease. Her and Mary ensured my experience at public storage was a positive one! I never had any issues with them and they always responded to my questions promptly and in a way that let me know I was in good hands. 10/10 workers!! I feel Tiffany in particular really went above and beyond for me as a customer. Mary also deserves recognition for providing me an impressive level of service not seen at most storage facilities. I cannot offer either of them enough praise! 👏🏻😁
Tiffany and Mary were extremely helpful, accommodating, professional and just sweetheart ladies. They explained everything thoroughly, for example they do not have temperature controlled units but were happy to show me what was available. It was very warm outside, but the unit itself was still a good temperature for my storage needs. The facility was very clean and well maintained. I felt in good hands with these ladies in charge. Wonderful service!
Mary gave great customer service, and was very helpful. Tiffany was also very friendly. Great employees here st this location
Tiffany is awesome she helped me out a lot and was very nice
Muy práctico poner mis tiliches ahí. Solo que el personal no verifica los elevadores y los mismos clientes no tienen la consciencia de dejar las cosas en su lugar
Muy mal punto es, que no podamos entrar después de las 6 pm (son cosas que no necesitamos diario, pero que podemos necesitar de emergencia) y resulta que no podemos sacarlas pues cierran a esa hora.
Podría extender el horario mínimo de 6am a 10pm?
Ruby es buena persona y me ayudo mucho Gracias
Tiffany was super helpful, kind and professional ❤️
Seamless process to rent and easy gate access through your phone. Tiffany is a nice and responsive rep.
Really appreciate the customer service skills and professionalality of Mary and Tiffany, front desk receptionists. They always had a smile while i was there picking their brains; both ladies were very informed on all topics that I asked. Amazing customer service 👏 👌
I went here with my dad and spoke with Tiffany, one of the service reps there and she was nothing short of amazing. She was very kind and attentive and answered all our questions since we are new to storage renting. She also gave us a walkthrough and showed us around.
The next day, we decided to change the unit from inside to the one outside. I called in ahead and this time spoke with an equally awesome service rep there named Mary, and said she’ll work with us to find a solution since I wanted to keep the promotional deal and hoping it would transfer over. We stopped by the reception area again later in the day and this time both Mary and Tiffany were available. They went out of their way to accommodate us and were able to find us an even better rate. The experience overall was a 5/5. Will definitely recommend this storage place. Thank you so much!
Ruby la mejor
I had excellent experience with Ruby
Malisimo aparte que ya subieron la renta como si fueran storages de la reina Isabel, se pasan con los precios , exageran ya diría yo y aparte muy sucio de el personal no tengo nada que decir por que nunca se ve ninguno una vez hace años les dijimos que la luz se fundió cambiamos el foco y nos dijeron que es el cable y ellos nunca tiene. Tiempo pero si son buenos para cobrar ...
Quick and easy service and Tiffany was great help! Got everything sorted immediately, thanks
Staff was very helpful getting the right size unit & price
Mary Tiffany Kris and shelena are great thank you so much for great service!
Wow! Mary, hands down is incredible! Mary made the process of getting a storage easy peasy! I will always recommend this location to friends, family, and strangers as her customer service and intelligence was impeccable. Tiffany was also very kind! I love this location!! Keep it up girls!
Mary is such an amazing soul! She made this entire process so efficient, personable, and stress free. My husband and I were going through a tough time for housing and Mary truly made our worries go way the moment we stepped in. She gave an entire tour of the premises and made us feel extremely comfortable. Thank you so very much, Mary!! Please don’t leave this place! I highly recommend this location though the outside looks very sketch I feel safe knowing my husband and I are in good hands.
Tiffany is also great! They need a raise!!
Mary is very big help and understanding and good customer service at public storage I would advice that she gets a big promotion
Mary Tiffany and Shelena are great help! Thank you for a great move in.
I was trying to find the right storage for our needs. Lots of choices made it very confusing and also there’s so many locations. A friend had rented at this location earlier and recommended this place. Especially because he had good experience with the staff here.
Based on my interaction with the onsite staff, I would like to point out two employees who really took care of us well. We finally enrolled online, but it was mainly because of Mary and Tiffany that we chose to rent storage here. They’re amazing and have been so helpful!
Had a wonderful experience with a very lovely young lady named Mary
Great customer service Tiffany was very helpful and polite she made sure I was informed on everything I needed thank you so much
The young Lady at the front desk is very attractive and makes things happen! Thank you so much Tiffany.😊
The crew at Felipe is great I appreciate them working hard to fix the elevator especially. Thank you Mary, shalena, Tiffany and Dan!!!
Tiffany did a great job with getting us set up with our storage. 5/5 effective communication
Shelena showed me a unit and was very helpful with all my needs and questions... Great Costumer Service! She is very great at her job. Took her time to help me and assist her coworker with information he didn't know. Deserves a promotion!!
. I want to thank Mary for her professional attitude and for her help.
Perfect customer service. Very helpful.
This was a phenomenal experience. I want to especially thank Mary who was working in the office there. Mary did everything possible to make my experience as seem-less, easy, and comfortable as possible. With such amazing employees, I can’t recommend bringing your storage business here. If you get the pleasure of working with Mary, get ready for the best storage experience of your life. She was kind, patient, understanding, and knew exactly how to solve every issue that came up without any problems. Thank you!
So-so
My
Experience at public storage awesome and also runs a tight ship here and know my stuff are save here at this location thank you mark
Fast & Friendly set up :)
No longer needed my storage unit and both Mary and Shelena were extremely helpful! Would definitely recommend Public storage because of their hospitality. Thank you!
Servisio mui bueno maria moya
Great
Mary and Shelena awesome customer service took us to the space and showed us around the property and welcomed me to stay
I want to say Mary and shelena have very good customer service I was a little scared to come in due to me not speaking English and I walked in and the property manager Mary spoke Spanish and they had excellent customer service
Great staff and a lot of empty storage spots still. The driveways make it easy to access the stalls and there is a good move in deal for the first month.
I went in to make a payment and like always it was a pleasure having Mary helping me out.
Excellent customer service
Staff is fantastic! They are very helpful and considerate during busy times and during construction activities taking place!
toteana was very competant anr helpful. she always says hi to me and it makes my day.
Toteana es profesional y feliz. Buen servicio.
Toteana helped me with my payment and helped me with a lock cut. She saved me hard-core money.
Toteana was great. Amazing
Lady is funny in front desk!!
Stopped by to get prices on storages. Toteana was very helpful and her bubbly personality is refreshing as you don’t see it now days. She seems to really know a lot about her property! AMAZING customer service! 100% RECOMMEND!
The storage unit was secured and always clean. I never had any issues or the need to feel worried having my stuff at this storage facility.
The property manager Mary is very helpful and knowledgeable! Great service thank you
I came in the other day not really knowing what size unit I needed and really what direction that I needed to go in. The lady in the office Toteana walked me through a few different size options and ended up helping me get the average size unit. She made sure that I downloaded the App so I could open the gate and the elevator with such ease. I don't really write reviews but Toteana's service and knowledge was just so refreshing and top tier so I had to share.
Excellent service, Mary, the property manager, was very polite and eager to help
If yall want a cheap space and great customer service hit up this location. Toteanaa is easy going and communicates the process very well. Don't just come here because of the prices come because Toteanna is the best.
I am moving to San Jose and needed a safe a secure place for my belongings and I happen to have this place recommended to me by a good friend. I went in and the lovely lady behind the desk Mary was so friendly and made my move so easy.
Love my public storage. Very good prices.
Went in today to check out a new storage unit and was helped by Angelica. Not only did she walk with me herslef to show me the storage unit but she also took the time to discuss with me the best possible next step for me since i already had an existing unit but was upgrading and gave me a few choices and options without pressuring me with a sales pitch. She was, kind, courteous and very professional and answered every single one of my questions (even the dumb ones) and concerns. She also had a positive attitude and a great sense of humor. She also handled a rude, persistently interrupting customer while helping me with a cool, collected grace. Thank you Angelica for making my experience a great one. Definetly left with a smile. Angelica is a credit to Public Storage and recommend her with your future dealings.
WARNING!!!! WARNING!!!! DO NOT RENT A SPACE HERE! It may be tempting because their rates get pretty low, BUT there is a reason!!!! SOMEONE WORKING HERE HAS SKETCHY CONNECTIONS! YOU WILL GET ROBBED! This place is not only near a homeless encampment, it is also extremely unsafe. I rented a small unit here for a year and had no problems except for the surrounding area. Not only are there always nails in the road inside the property - but there are always sketchy people coming in and out. I’ve watched on multiple occasions someone come in without putting in their code. When I was robbed, they didn’t even provide video proof. Saying they can’t tell who goes in and out. Like seriously? What about looking in the camera near the entrance to my space? I know the exact week it happened cause I was there regularly. It makes me believe they are in on it, or their cameras don’t work. What also makes me believe this company is in on it: 1. I got robbed the week I moved from a small unit to a big unit. 2. They removed the lock that wasn’t mine while I wasn’t there. Totally illegal!!! So when I went to the insurance they didn’t have proof of the forced entry and denied my claim. I lost over $10,000 of my belongings, medical items, my designer clothes/purses and personal photos/works that belonged to my kid.
Not only that, but the insurance they give you is $5,000 CAP! I AM WARNING YOU NOW! You will REGRET renting here. When I spoke to the police they said this place has a HIGH robbery rate. I SWEAR GOING SOMEWHERE ELSE WILL SAVE YOU SO MUCH STRESS AND MONEY. It’s worth paying that little extra for the security.
Angelica help today great personality!!
The property is very clean even though you pass through a homeless encampment . Toteana has superior customer service.
Great customer service for Mary
将立刻. nice place
Toteana 舍helpful爱你的那么it easy for濹
Short business hours and rude onsite management
Property needs more carts. Literally never any carts but Toteana goes out of her way to look for carts and make sure her customers are 100% happy. Can’t ask for much more; someone who literally goes above and beyond!
Toteana is by far freaking fantastic. Helpful, kind, patient, and knowledgeable. The world needs more employees like her, seriously.
Glad to find a public storage that can speak Spanish Mary was very helpful and made our experience fast and easy
Toteana truly cares about her customers. She helped me with trouble shooting my app.
Property is clean and well maintained. Toteana helped me find a unit within a good price and asked all the right questions. 👌🏽 service was A1!
Toteana referred me to the Campbell public storage. She helped me out through a rough move. Thank you for your kindness dear!
Love this place!! I was helped by Mary through my whole process and she made it so easy and painless I was super happy. I got a great deal and a great unit. Thanks Public Storage!!
If I could give it a no stars I would this Storage place is shady don’t ever use this storage place my friend moved all his stuff into a huge storage almost 100,000 dollars worth of tools all stolen they had security footage and refused to share with my friend and the police. I believe they had something to do with it. They did not even contact my friend when he came into town to pick up some stuff is when he realized every single thing was gone he had jewelry, everything you name it gone.
Awesome customer service
Linda helped me a lot in looking for my store very kind and helpful
Linda es la persona que nos atendió en este lugar y fue una persona muy agradable y nos ayudo mucho con la información. Muchas gracias
This review is for the 965 Felipe Location not 925 Felipe Ave. I read the reviews on Google and expected a great safe storage at this location. Unfortunately I did not read the yelp review. I rented this place from December 2021 and just today 2/26 my lock mysteriously disappeared. In it's place is a different lock. I contacted the manager and she was confirmed PS did not change my lock. So, essentially my storage was ransacked. There are numerous complaints on the yelp page similar to mine, so it's a common issue. Please be forewarned about storing things here.
I came in looking for prices for a new space. My current location is too far away and I need to reocate to a closet place. Toteana explained all sizing and prices in full detail. I plan to relocate in the next month if I get some help. She was so nice to me and that means a lot. See you in a few months Toteana !!
Toteana helped find both locations to make my payment: very helpful 😏
Mary and shelena had great customer service and very helpful to have a Spanish speaker to help me
Toteana! Just awesome!
Toteana was helpful in finding me a storage unit within my price range. She asked me about price ranges and locations I wanted to be at. She talked security and safety which was very helpful.
Toteana was a breath of fresh air. She helped me find a locker that fit my stuff and had me in and out in a jiffy.
I went to this location because I was experiencing some troubles with the online portal. Worked with Mathew and he ended up able to get my unit upgraded into a downstairs unit without extra hassle of creating dupicate accounts or any troubles! thanks again!
Linda and Matt were very helpful
Linda help me out, amazing storage.
Linda and Matt were excellent! I wanted to down size and they found the perfect unit & right in my budget!! Super accommodating with my my indecisiveness but we’re super patient w me nd answered all my questions. Very knowledgeable and super sweet:) great staff
Great service, thank you Matt and Linda for taking care of my issue, even though I got water damage and was very upset they helped me thru the process and made it very pleasant, I’ll deff return again thanks to them Alone.
Interpersonal skills office is nice Linda. Fuera
Great service from Matt! Very helpful.
Linda help me a lot really really good custumer service service
Linda was such a great help she went the extra mile to make sure I was able to get the best deal and she was very helpful she was great
Everything in our unit was stolen. In the hallway you can still see the remnants of broken locks. Your valuables will not be safe here.
I opened a new store storage unit today and I dealt with Matt.Excellent customer service skills .Easy to understand and quick service .Thanks Matt for helping me today !