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Address

311 N 16th Street
Sacramento, CA 95811

Phone

916-800-1130

916-800-1130

800-688-8057

800-688-8057

Property Open

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

916-800-1130

916-800-1130

800-688-8057

800-688-8057

Property Open

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 53/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 53/mo $106
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 66/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 66/mo $132
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    10'x10'
    Online only price
    $ 68/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 68/mo $136
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 71/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 71/mo $142
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 95/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 95/mo $190
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 113/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 113/mo $151
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 115/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 115/mo $154
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 120/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 120/mo $240
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 149/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 149/mo $198
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 229/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 229/mo $458
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Storage Units in Downtown Sacramento

Self storage in Downtown Sacramento make city life a little easier. Our storage facility is located on 16th St, just south of the American River.
We have several storage units for rent at this facility. Our river-adjacent placement makes us a great choice for fishermen or outdoors enthusiasts looking for a place to store fishing rods, bikes, and more. Try one of our 5x10 storage units for just that, plus old clothes, books, and important documents.
City living can be tight, which is why our 10x10 storage units are popular for customers who need to free up some space in an apartment, condo, or small home. The 10x10 storage unit can fit the equivalent of a one to two bedroom apartment.
For bigger hauls, try our 10x15 storage unit, ideal for homeowners in the middle of major renovations or anyone hoping to store large objects like couches, coffee tables, beds, and dressers. At his facility, we offer outdoor units with drive-up access so you can unload with ease. We also offer indoor storage units and some climate controlled storage.
This location is open seven days a week, with an on-site manager and an attentive staff to answer all your questions and get you into the storage unit that will help you overcome clutter.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 456)

February 17, 2024
Google Public Storage Liz Lawson
Seedy area and really unrealistic access hours 9-6 is not really a great fit for me. Maybe u may find it useful.
February 6, 2024
Google Public Storage Ashkan Delsim
The team at 16th St location were super friendly, attentive, helpful and professional during my interactions specifically Diamond on my moving day and the other gal I believe Marrissa they went beyond my expectations.
February 3, 2024
Google Public Storage riki walter
This storage place is terrible & predatory. They lock you in by a fairly decent storage price. Once you’ve moved all of your stuff in they will increase the price for no reason. My monthly bill went up over $50 after just four months. I am currently looking into other, more honest storage places to store my items in ASAP. I wish I could give this predatory establishment a 0 out of 5
January 28, 2024
Google Public Storage Carlos Paris
Diamond has been a great sales person very informational extremely helpful
January 19, 2024
Google Public Storage Xalli Tlacatl
My experience was great because of Diamond and her patience . She is very courteous and professional.
January 8, 2024
Google Public Storage Ibraheem Aleem
She was very informative, I believe the associates name was Diamond. She really answered my questions made me feel comfortable about leaving my belongings at this location.
January 8, 2024
Google Public Storage Almerkia Williams
Diamond was very welcoming, upon us arriving to the facility. She was very informative and had answers for all of our questions.
November 17, 2023
Google Public Storage Gloria
I was helped by a young woman named Diamond. Not only was she very knowledgeable but kind, patient and courteous as well.
October 28, 2023
Google Public Storage Clifford Black
Diamond was great, took care everything no hassle. Great customer service! Her review what made me choose this location on 16th street. She’s the best!!!!
October 27, 2023
Google Public Storage Sharron
I appreciate the PM rayell for helping gain storage space number, she was so helpful!
October 19, 2023
Google Public Storage Angela Gabri
Diamond was very professional and accommodating. Easiest rental I’ve experienced. Recommend highly.
October 2, 2023
Google Public Storage James Harperjr
Diamond and Jesse were so helpful in renting my unit
September 25, 2023
Google Public Storage Diamond Milburn
September 23, 2023
Google Public Storage Anthony Sanchez
Great sucure place to go when u n I ssaf storage unit highly recommend it for your needs.
September 7, 2023
Google Public Storage Kenya
Haven't had service yet.Homeless
September 1, 2023
Google Public Storage matt Duncan
August 24, 2023
Google Public Storage Pretty LV
Jessica &diamond they great I love their everything good job
August 22, 2023
Google Public Storage T Shirley
Very quick and informative, got me in and out in less than half an hour!
August 7, 2023
Google Public Storage Mike Fernandez
August 4, 2023
Google Public Storage Stephen Larkin
July 22, 2023
Google Public Storage Morgan B Khan
I need it to be known!!! Diamond at the 16th street location. Absolutely amazing customer service. I came in a MEAN, HOT moving mama because the call center had my unit request incorrect, within in MINUTES she calmed me down with her ' It's okay let me check the options, WE will figure this out. ', she does not know me, she has no idea what I am going through, but she immediately knew to help. I apologize for being short fused and HOT tryna move with 2 kids in this heat. She left me with patience, grace and the exact space for my price range. She needs to be recognized for her customer service, because boy she is better than ME. Thank you Diamond for being kind, and showing me and my kids MAMA needs to calm down, it's okay. 🖤🙏🥹
June 3, 2023
Google Public Storage Rohan Beesla
Very convenient. Polite and knowledgeable staff (Diamond). Straightforward pricing.
May 15, 2023
Google Public Storage Jaquan Johnson
Diamond, was a great person, please give this girl a raise!! Thank you for your help !!
May 14, 2023
Google Public Storage Marcus Curry
Diamond provided excellent customer service, and has the wherewithal to perform at an extremely high level!! Thanks for being pleasant!!
May 14, 2023
Google Public Storage Wenda Howard
Beautiful person, happy mother's day, love working with you.🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿💜💜💜💜💜💜💜💜💜💜💜💜💜💜🌅
April 23, 2023
Google Public Storage Ale err
Indoor unit Broken into. There's no cameras inside. This is the worst. The lock type matters.
April 5, 2023
Google Public Storage Debra Fraser
Good place
April 1, 2023
Google Public Storage William Mercer
March 24, 2023
Public Storage A Google user
Are you ever getting a cart again it has been after one year w/o 1? I need cart to move out of my units. How much trouble would it be to move stuff across hallway to load moving truck without it? I need it to especially unload stuff from my unit etc
March 9, 2023
Google Public Storage Erica Love
I was helped by a young lady this morning who really made my day a lot better just being considerate and observant she even drove down to make sure I found my space and I really appreciated her above and beyond customer service. I give her 5 stars because she really made a difference in my day. 3/9/23 Morning shift THANK YOU
February 17, 2023
Google Public Storage Kylen Benford
Horrible. They don’t return voicemails. No one is ever there. OVERPRICED - charging me almost $200 more than what they are charging for the same size unit. When I asked for an adjustment they only lowered it by $20. I DO NOT RECOMMEND GO ANYWHERE ELSE AND FAST
January 28, 2023
Google Public Storage Darryl Barry
Coco was very helpful straight forwards and answered all my questions I had. Everything was easy
January 27, 2023
Google Public Storage Noah Zuniga
Easy to use. Friendly staff. Prices are on point too.
January 5, 2023
Google Public Storage Mark Davis
Have a storage unit their it's a great place for your things clean and neat and the staff is great.
December 21, 2022
Google Public Storage Audra Kettlewell
November 11, 2022
Google Public Storage Mario Sanders
Great associate. Positive attitude and very helpful. Thank you Diamond
November 2, 2022
Google Public Storage Tammy Pickens
November 1, 2022
Google Public Storage Anthony Jones
Diamond was awesome & had great customer service! 5 star definitely recommend
October 10, 2022
Google Public Storage Ric Bel
Diamond, the manager, was always very helpful. Great customer service. Thank you
September 23, 2022
Google Public Storage Leocadia Martinez Juarez
August 16, 2022
Google Public Storage griselda Valdez
Coco was outstanding and made my day muy amable y profesional
August 11, 2022
Public Storage Renee ' Doak
How do I go online to rent storage unit
July 22, 2022
Google Public Storage Christine Costi
Diamond was extremely polite, friendly, and helpful. Gene and I really appreciate her assistance.
July 12, 2022
Google Public Storage Ty Giliberto
June 30, 2022
Google Public Storage Steve Ruland
There is a guy locked out on the sidewalk for over a year paying rent.
June 22, 2022
Google Public Storage Александр
June 2, 2022
Google Public Storage Miranda Alonzo
Petra is the best customer service worker i've worked with in my entire life. We left storagequest because the worker at the leasing office was horrible. but public storage 10/10 recommend and petra is a PHENOMENAL worker.
June 2, 2022
Google Public Storage Maria Pulmano
Petra was really nice and accommodating. Really made the experience easy she’s the best. Love her.
May 25, 2022
Google Public Storage anthony mendoza
May 17, 2022
Google Public Storage nakia waterfield
Great place to store your stuff during hard times... especially since it's near by my current situation... I have easy access to my stuff
May 10, 2022
Google Public Storage Vduzen Tha Bad Cuzzin
Always professional and courteous and dealing with their employees. Great staff very friendly. Facility is always cleaned and secure. Thanks guys you're doing a great job. Diamond is an awesome employee, very insightful
May 4, 2022
Google Public Storage Linda Hobson
I love this site the young lady Diamond was such a helpful girl she made every thing quick n easy for me plus I love her attitude my granddaughters did as well thank u very much pretty girl
April 30, 2022
Google Public Storage Mgunna 510
Had a very bad day with some messed up roommates and miss Naomi help me and my hood roommate out by getting us the best possible deal with a store unit this women really helped us out thank you Naomi god bless you
April 30, 2022
Google Public Storage Scott Prange
Naomi was to great helping me set up my storage unit and everything. She was sweet and charming and so helpful thank you Naomi for all your help
April 29, 2022
Google Public Storage Noah Zuniga
Place is pretty clean. Facility is well taken care of and looks secure. It's a little dated, but it gets the job done. The front staff lady was super friendly.
April 28, 2022
Google Public Storage Patrick Ancheta
Merlinda helped us out today with all our furniture. Great customer service and nice conversation as we were moving our stuff in. We’ll be coming back if we ever need to use public storage again. Thank you! Edit: Updating this to say that I felt compelled to write a positive review before because the attendant was watching over my shoulder as I wrote the above. While the storage service itself was fine (not great, just okay), my change in review reflects the customer-attendant interaction.
April 26, 2022
Google Public Storage Ryan “Toni McGriff” McGriff
Do not quote me on this but I think this one has roaches although I do storage there I have not seen any roaches but I believe they do have roaches
April 22, 2022
Google Public Storage Kusinya Suggs
Amazing experience with Diamond! When you’re going through tough times and you come across people like her, it makes the process much better. Throughout our transition, Diamond has shown professionalism without judgment. She was always willing to assist us with a great attitude, and a friendly smile. Thank you again Diamond, for making our tough times a lot easier. I can tell you are going to be great at whatever you do.
April 20, 2022
Google Public Storage jay marie
Diamond was great she helped me out alot I would definitely recommend public storage
April 16, 2022
Google Public Storage kerri norgaard
April 15, 2022
Google Public Storage Crista “Bratt” Gottschalk
Don't know much about this storage so can't really give any feedback at this time....
April 8, 2022
Google Public Storage Forest Luiggi
Helped by Diamond, very good service! Extremely helpful and quick process for a relatively cheap price
March 30, 2022
Google Public Storage Abi
I assisted a community member with getting her items out of her storage unit, and we had a few difficulties, but Diamond (who was at the counter and opened the unit for us) was incredibly kind and patient and gracious. Highly recommend for the good service!
February 14, 2022
Google Public Storage Kali For-nia
Their hours of operation suck!
February 1, 2022
Google Public Storage Gene Gene
January 12, 2022
Google Public Storage ILL Stress
The property manager diamond deserves five stars for her genuine customer service
December 16, 2021
Google Public Storage Matthew Williams
I was skeptical about getting a storage unit at this location, due to the surrounding area. However, after meeting the property manager, Diamond, she not only put me at ease, but was extremely helpful with the entire process. Great customer service, truly made all the difference!
November 21, 2021
Google Public Storage Malaika Daniju
Great service. Diamond was able to answer all my questions about storage,packing my items, and pricing. I look forward to using this location.
November 16, 2021
Google Public Storage Emerald Mounger
This location definitely gets 5 stars for having the best property manager ever! Keep up the good work Diamond!
November 8, 2021
Google Public Storage Tammy Mobley
You can never find anyone In office at anytime of the day or on any specific weekday. Called to find the price to rent and came in the next morning and they gave me a higher quote and when I asked they said it changes every day. Who does that. When you call you always have to leave message and often don't return call. Storage itself is clean and facility itself is clean. This is why I gave it a 2 star. Don't recommend if you go in to pay your monthly fee or if you need to talk to them unless your there first thing in morning.
November 7, 2021
Google Public Storage Randy Malone
October 29, 2021
Google Public Storage Relly On_1
When I wanted to get a storage I looked around everywhere trying to find decent prices, most places had decent prices but this place provided me with great customer service I can’t thank Coco and Diamond enough for helping me find a great deal. I’d advise anyone who wants great service to go to public storage their great.
October 22, 2021
Google Public Storage Andrey Mironyuk
Very smooth experience, Diamond showed me some units, answered all of my questions and was extremely helpful. She went above and beyond, and I would definitely recommend this place for all your storage needs!
October 13, 2021
Google Public Storage Terry Michael
Diamond was a joy to work with. She was professional and worked with us to find the right fit for our storage needs. After scouting around for the best price and facility in our area, she came through for us and we're so grateful. A+ service at a great facility!
October 8, 2021
Google Public Storage Shaniyah Williams Lee
I had a wonderful experience. The location is very convenient, i seen this location getting off the freeway and plan on opening a storage unit at this location in the future. The property manager diamond was very helpful she gave me an awesome tour and expressed what she has to offer and everything sounds great. I look forward to working with you diamond thank you
September 30, 2021
Google Public Storage Alex01693
I had a great experience coming to this place, I'm really glad I had Diamond help me out, she is a really good worker, I really appreciate her doing her best. I recommend this place 100%
September 23, 2021
Google Public Storage Sara Sloan
Diamond provided excellent customer service while I was there! Made the experience very pleasant and easy.
September 20, 2021
Google Public Storage sharanya chatterjee
Great place to store your stuff! It's super reliable and well maintained!!
September 13, 2021
Google Public Storage SAPHIRE
I came to visit some storages today and this location was the best! The area some would think isn’t the best. But the quality of service was definitely exceptional. I met the manager of the place, Diamond. And she is so sweet!!! She was in the middle of cleaning and stopped what she was doing just to show me some units. I can tell she keeps the place clean and again her customer service was magnificent!
September 13, 2021
Google Public Storage chris nielsen
Customer associate named Diamond was very helpful and kind. She showed me the unit and helped reserve one. Much appreciated!
September 3, 2021
Google Public Storage PAULETTE L HAMPTON
My belongings have been safe and sound for over a year now
August 27, 2021
Google Public Storage Russell Bartholomew
yeah Diamond got a five-star customer review this is Russell at the red fire house excellent customer service rate five stars,
August 11, 2021
Google Public Storage Wolfvang Hewitt
August 7, 2021
Google Public Storage David Loaeza
Great experience. Josie was super helpful, informative and provided water. Excellent customer service!
August 6, 2021
Google Public Storage Amitesh Kumar
I came in store to complete rental and take a look at the storage unit I created a reservation for. I was trying to get the $1 special. But unfortunately this location didn't have any promotions available. That kind of bummed me out. Then I met the property manager at that location and she made me feel more comfortable with the pricing. The property was clean and it looks like she takes great care of the place. The property manager Diamond made buying a storage a unique experience and I give her 5 stars for her great service.
July 22, 2021
Google Public Storage Aaron Kho
Diamond was very helpful and the process was smooth!
July 21, 2021
Google Public Storage Lady Leo
Ms.Diamond is an EXCELLENT property manager. She gives 5 star customer service and she's very polite.
July 20, 2021
Google Public Storage Steve Amaral
Great customer service from Diamond. She was super helpful!
July 16, 2021
Google Public Storage Jasmine Flores
Thank you to Diamond who was so friendly and helpful with assisting me in finding the right storage unit. I’m someone who always asks a million questions and she was very knowledgeable and patient when guiding me through all the information I needed. Thanks again, Diamond!!
July 15, 2021
Google Public Storage Nicole Giberson
I'm a real estate agent, and I'm thinking of storing some of my business items, usually I like to rent with extra space storage, but I came across Public Storage off N 16th street and I met the property manager there, her name is Diamond, and she showed me a couple of her units and it was an overall good experience getting the run down of how Public Storage operates.
July 12, 2021
Google Public Storage Mikayla Casanova
I’m thinking of moving to California. I’m in town visiting and I wanted to check out a storage at the N 16th location because I never rented one and wanted to be prepared by the time I move. The PM there Diamond was able to assist me and answer all my questions her personality is very warm. I wanted to get a unit today just off her kindness. However, I don’t plan on making the move until late August/ earlySeptember. Definitely will be back!!
June 26, 2021
Google Public Storage shane rice
I met Yvette and she was super helpful with my needs, Awsome Customer Service. Will recommend Her to Others!!!
June 23, 2021
Google Public Storage Kelley Fant
Very Fast n Convenient
May 23, 2021
Google Public Storage Mark Davis
Thay fair I think.
May 23, 2021
Google Public Storage Techno Mann
Cathy was very positive, compassionate, and extremely helpful in assisting me with my storage situation. Thanks. Public Storage is a Five Star Place.
May 12, 2021
Google Public Storage lady T
April 25, 2021
Google Public Storage Saa3d Mena
It a huge place that has a nut gift shop with the almonds in the planet
April 16, 2021
Google Public Storage Chrissy Bennett
My experience with thus particular Pubkic Storage has always been great!!! The new lady Yvette is a perfect compliment to how things should always be when dealing with the public. Yvette is a very professional person and one get of a problem solver. The property by the way, is so flippin' clean!!! Very kind and understanding people Chealsea and Yvette. I feel extremely LUCKY to have a storage in a place and a ti.e of such landemic proportions that I still feel very safe and confident that ill can always depend one or both of them ti put me in a good mood by the time I leave. Thank you Yvette for your understanding and your a wonderful asset to Public Storage And I recommend this property to family and friends. Have a nice weekend everybody. B-193
April 8, 2021
Google Public Storage Jen Pittman
Yvette was so helpful and friendly. She made the process of renting a storage so easy and painless. I would definitely send friends to her. She had very good customer service.
March 22, 2021
Google Public Storage Leon Andrews
Nice staff
March 9, 2021
Google Public Storage Narissa Coker
Great
March 4, 2021
Google Public Storage laura kincheloe
A+ Service received at 311 N 16th Street Public Storage. Convenient location, super nice and helpful people. Don’t let the iffy area deter you. This is a very secure storage facility with management onsite after hours. Highly recommend!
March 2, 2021
Google Public Storage Kahlise Washington
Yvette was a great help to today she is a very nice person. Really appreciates her help today thank you Yvette :)
March 2, 2021
Google Public Storage william smoot
February 22, 2021
Google Public Storage Kay Christensen
Josie was very accommodating... Helpful, Cheerful, & explained in detail how Public Storage operates. My first in storing items after moving from my home of 50 years.
February 22, 2021
Google Public Storage raj s
Great service and friendly staff, Josie and Chelsea..who I usually see, are both very professional and helpful. Thanks Public storage for hiring such great people.
February 21, 2021
Google Public Storage Liza Valentin
Great customer service and location. Very convenient and fulfills my storage needs!
February 19, 2021
Google Public Storage Sarah Edwards
Flat out rude employees. She knows who she is.
February 4, 2021
Google Public Storage Esmeralda Martinez
To Strict!
January 22, 2021
Google Public Storage Elizabeth Williams (Liz jay katt)
January 9, 2021
Google Public Storage Pedro Power
Got to say my experience was great with them and i will be coming back again. Especially Josie (hope i spelled her name right) went far and beyond made sure everything was taken care of and walked me through step by step. Thanks again for everything!!!
January 6, 2021
Google Public Storage Happy Mamadorika
Great customer service and secure to keep my things.
December 30, 2020
Google Public Storage Jose Franco
Josie was very nice and helpful the move-in experience was smooth. Chose the right storage place!
December 11, 2020
Google Public Storage Casey Lucero
We had a wonderful experience moving in! The first day we moved in, the manager helped checked me in. She was nice, quick and efficient. On our official move in day, Josie was very helpful! She came to check on us and see how we were doing. She also reminded us that they have their bathroom open and water if needed any. Josie was polite and very sweet! We are very happy to have chosen this location as it is also very close to our new home. Couldn’t have had a better experience!
December 10, 2020
Google Public Storage S R
I have had my belongings here at this location for almost a whole year now and made life very easy to stop my things, the management Josie and Chelsea are great people, and keeps me very informed about up coming maintenance etc. Definitely recommended this location for your storage needs
November 23, 2020
Google Public Storage Chef L Taylor
Josie was a great help.
November 12, 2020
Google Public Storage Vinay B
November 10, 2020
Google Public Storage Chris “THIZ” Rogers
October 27, 2020
Google Public Storage DeJuan Williams (D)
October 22, 2020
Google Public Storage Lamar Johnson
October 11, 2020
Google Public Storage Randy Malone
October 8, 2020
Google Public Storage Bryce Engstrom
Charnell was amazing! This location is great because of her!
October 2, 2020
Google Public Storage Nancy Peck
September 18, 2020
Google Public Storage Andrew Meza
August 21, 2020
Google Public Storage Samuel Brown
August 20, 2020
Google Public Storage Miranda Dickson
We are so happy we picked this place for our storage needs. Charnell got us set up with what we needed quick and had a great attitude!! Grounds are clean and the property feels secure, would recommend to anyone looking for storage solutions in the area.
August 18, 2020
Google Public Storage Jessica King
Very expensive there are cheaper places that offer more
August 17, 2020
Google Public Storage Amuro Ray
August 10, 2020
Google Public Storage Jackie C
I hope everyone reading these reviews notices a few things..(since i doubt this 1 star review will be one of the first that anyone sees).. Most of the reviewers writing these 5 star reviews have only written one review, the one about this storage facility. (The number of reviews written is listed under the reviewer's name) Probably the same number of said reviews specifically mention an employee's name in the review, praising her or him. If you regularly read google reviews, you would notice that this listing has a disproportionate number of specific employee mentions. Why would that many people go out of their way to write a review of this place but NOWHERE else? The same reviews are typically quite short and don't go into much detail beyond the mention/praise of employees, if they say anything at all. --* what this would tell a logical person is that these reviews are being solicited/requested by the staff to make them look good. Even if i didn't deduce that on my own.... I actually know it to be true from my own personal experience opening an account here to rent a unit. I wont name names because it really doesn't matter, clearly all employees ask for the customers to do this. Idk if its a store requirement that you ask all customers, or if its some kind of contest among them. Once my 1st payment was made, and all documents signed to rent a unit, the employee asked if we could please help her out by leaving a good review with a mention of her name in the body of it. Also... These reviews are written upon opening an account/renting a unit here. Which means... They have no real experience yet with this location! Basically, their overall rating is BS!! I have had a unit here for a few years because i dont have the means to move my things at this point. I would not reccomend this place to anyone! Its disgusting. It smells like urine everywhere. The homeless crowd is out of control, but they pick and choose who to harass, apparently. I say that because i would see the same shady characters hanging out either in plain sight in their units, or somewhat hidden behind their belongings. I was harassed once spending a few hours in my unit trying to organize it and find a few items. I have a couch stored there, on which i sat for about 15-20 minutes while taking a break because it was about 95° outside. An employee walked over my unit to basically yell at me and my friend who was helping that we weren't allowed to hang out and loiter here. Also, she was very upset that the garage style door on the unit was only about 90% open, and it needed to be fully open for us to be in there. On top of this, as others have stated, the fees have been consistently been increasing while the gate hours have been consistently decreasing. 5 pm seems to me to be a pretty extremely early closing time. Especially considering that most people are barely getting off work at that time. Do i have to take a day off to be able to get into my unit? All in all, i would rate 0 stars if possible. I would NEVER reccomend anyone leave their belongings here given any other choice
July 28, 2020
Google Public Storage Ali Artero
I came in yesterday because I had some questions about possibly getting a unit. the women who answered my questions name was charnell and she was amazing. answered all my questions and was very polite!
July 19, 2020
Google Public Storage Sean Wise
Must have no ownership because lately its been clean, the are enforcing each person to use their own gate code each time and again, clean.
July 17, 2020
Google Public Storage ALLgood tome
Nice and friendly staff.
July 3, 2020
Google Public Storage Luke O'Dell
was good intaily but my storgae unit ended up getting broke into and everything was stolen. The company could care less and still demanded rent even though unit was empty. I spoke to customer service and they lied and said they would waive rent and fees associated with the unit. Now I'm getting collection calls stating I owe the $300 and took a hit on my credit. The insurance you are forced to purchase when opening the unit is garbage and denied claim. I would not recommend them to anyone all they care about is the dollar.
June 28, 2020
Google Public Storage Alice Rizo
Staff have been very Attentive n eager to make all things possible within Reason according to Policy involving These Rental Units.. Very professional.. I feel comfortable being part of this Business n have Recomended to all who's been interested in A Rental storage place w easy access to n from city of sacramento.. Rizo~ 06/28/20~ unit #370..
June 2, 2020
Google Public Storage Alex
May 23, 2020
Google Public Storage Aschanell Bowman
May 5, 2020
Google Public Storage Frederick Ross
April 15, 2020
Google Public Storage Joseph Davis
The woman that helped me was just fantastic. Charnell is her name and WOW, smart, courteous, knowledgeable, just a great employee for Public Storage. We here in Sacramento are truly lucky to have her here in our community.
March 28, 2020
Google Public Storage Claudia Marie
channell... excellent customer service... thank you
March 21, 2020
Google Public Storage Charmane Barksdale
I came to property to get rates on storage units. I received great customer service today from Charnell. She was very courteous and polite. She is very knowledgeable regarding public storage products and this was very helpful.
March 17, 2020
Google Public Storage Astrid Lord
Merlinda was awesome! Service here was exceptional! She made the entire process easy and as efficient as possible. More people should absolutely follow her lead on customer service! Thank you!!
March 10, 2020
Google Public Storage Thressa Combs
Mrs. Merlinda is great. I enjoyed my first experience in using a public storage facility. Mrs. Merlinda welcomes me with open arms. I will continue to rent and recommend this facility to everyone.
March 8, 2020
Google Public Storage Arthur Escarrega
March 4, 2020
Google Public Storage Evelyn Vaughn
Melinda is a great person. She and her staff HELPED me save lots of $$$😀😀😀
March 4, 2020
Google Public Storage Chrissy Bennett
I would like to recommend Merlinda she was very helpful and friendly and great customer service. And I would reccommend this property to friends and to family. Thank you sooo much Merlinda!!!!
March 4, 2020
Google Public Storage Sherman Heidelberg
Merlinda was very Patient. Made sure I was happy with the service as I left the Property. I will continue to recommend future family and friends to Public Storage.
March 3, 2020
Google Public Storage Colette fordune
Customer Service Merle is superb and really awesome a five Star for her.
February 29, 2020
Google Public Storage Jeffrey Fochs (Bicycle Jeff)
What can I say it's a self service storage facility.
February 27, 2020
Google Public Storage Marion Atkins
They lie to you,they tell you never had account even when you paid with your with your credit card from Your S.S.I.CREDIT CARD.
February 26, 2020
Google Public Storage Marc Cowan
Great service by Merle!!
February 26, 2020
Google Public Storage Summer Hairabedian
Merle was super sweet and made my check in and set up so easy! She was awesome!
February 18, 2020
Google Public Storage Marina Owner
I have been a customer at Public Storage 16th Street for many years and always have prompt and courteous service. I like to mention an employee named Merle who has been very nice. Thank you to the entire crew there at Public Storage for job well done. C Hart At Public Storage I always get good service from Merle who is very considerate and helpful I give her a five star review. C Hart
February 17, 2020
Google Public Storage Erin Bryant
February 16, 2020
Google Public Storage Kane Lockster
February 11, 2020
Google Public Storage Amy Siciliani
Thanks for the great experience. Reasonable rates and Merle is super friendly and helpful.
February 8, 2020
Google Public Storage Lily and Joseph Marshall
February 5, 2020
Google Public Storage Matt Roberts (AdInfusion)
They have been steadily increasing my monthly rate (without notifying me) to the point where my unit is literally 200% higher than it was about 13 months ago when I signed up.
January 29, 2020
Google Public Storage Uartine Gentry
Its ok
January 28, 2020
Google Public Storage JAXSDOE (JAXS)
Great place to live out of .. even though there is no lights or electrical going on as advertised on Craigslist
January 27, 2020
Google Public Storage Brandon Briggs
January 20, 2020
Google Public Storage naochea
Oh my goodness I was looking for a storage facility to meet my needs Joy was so pleasant and patient she understood older people take a little more time she showed me 5 units even stayed late. Thank You So Much Joy for really staying by that sign “WE CARE” if your Boss sees this all the more. If you are ever in need of storage go to North 16th Street in Sacramento!!! 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
January 19, 2020
Google Public Storage Adela Parra
Merlinda
January 12, 2020
Google Public Storage claudia linares
Joy was awesome. Very helpful and attentive to all our needs
December 31, 2019
Google Public Storage Michelle Nelson
Joy was very helpful when I moved in and when I moved out. Thank you!
December 28, 2019
Google Public Storage Malali Kakar (Leilaa Marjan)
December 17, 2019
Google Public Storage Sarah Heidelberg
Merle and Joy are wonderful! They take great care of the property and the tenants.
December 13, 2019
Google Public Storage Kimeffa Stephney
December 12, 2019
Google Public Storage Terrance Hodges
Merle was good on helping me move in.. would recommend her service to my friends and family.
December 11, 2019
Google Public Storage Grant Brown
Melinda is the best. Excellent service! I will recommend this storage to my friends and family!
December 10, 2019
Google Public Storage Tidy Williams
Merle she help me today. She very nice and helpful and I would recommend this property to my friends and family
December 6, 2019
Google Public Storage Melissa Pauley
Joy was very helpful. Great customer service. Thank you so much for all of your help!!
December 3, 2019
Google Public Storage Blythe Hart
MERLE...IS WHAT'S UP....THANK YOU FOR THE COMFORT....
December 3, 2019
Google Public Storage George Fredericks
I posted a negative review of an experience I had with this franchise during my last 18 months renting there. I since have had a dialog with a regional manager--who called me while at the hospital having just experienced the birth of his child. He was exactly what a consumer expects from his position and even better. While my situation has not officially been resolved, I am confident that the leadership of this operation is concerned with their clients' satisfaction. Marcus Cooley is an example of what I referred to in my review of Dec. 17, 2017.
November 23, 2019
Google Public Storage Charlie Mac
Great place to store. Cameras, gates, and monitoring are all there.
November 17, 2019
Public Storage Wahleeah Patton
Is there 24 hour access available
November 16, 2019
Google Public Storage Wahleeah Patton
November 16, 2019
Google Public Storage Delia Baca
Cheap n nice staff but dirty
November 4, 2019
Google Public Storage Niangi Igano
Merle, at the 311 16th St location, made my experience very pleasant. She was very sweet and professional. She made sure to call and confirm my appointment before I showed, and gave steps to make the reservation easy as possible. Once there, she helped me choose the best fit for my needs, and I was able to leave with keys to my new unit.
November 2, 2019
Google Public Storage Mark Davis
Never have i had a problem at public storage not a one always good severes.
October 30, 2019
Google Public Storage Robert Sherod
Joy was very helpful. We were evacuated from the kincade fire and she made a very stressful time very unstressful. Thank you!
October 27, 2019
Google Public Storage Robert Martin
Nice
October 26, 2019
Google Public Storage Lady Boss
October 21, 2019
Google Public Storage Eric Udell
Merlinda provided me with "Excellent" Customer Service!
October 17, 2019
Google Public Storage Robin G
Joy was amazing. She answered all the questions I had. She was so hopeful and great attitude and very friendly.
October 3, 2019
Google Public Storage Kevin Hamilton
October 1, 2019
Google Public Storage Rae Williams
Merlinda was so very helpful. This location is close to everything and had answers for all of my storage questions. Thank you for being you!!
September 28, 2019
Google Public Storage Abe Chavez
Joy treated me with great customer service
September 27, 2019
Google Public Storage Ruben Puentes
Joy gave us the best customer service hands down. I will for sure recommend this place because of her service.
September 24, 2019
Google Public Storage dupree jackson
I came to Public Storage on 167h St. I was assisted by Merlinda she knowledgeable, curtious and friendly. I am going to highly recommend this storage facility to all my family and friends. Melinda is awesome I don't know how she did it bit I also got a discount on my boxes! Yea! Public Storage 16th street Sacramento keep up the good work!
September 22, 2019
Google Public Storage Lilian Martinez
Merlinda helped me while moving out she was very friendly , understanding and caring . She made me understand the terms and how to properly move out and made my trip nice and easy I appreciate it ! Thank you public Storage! I recommend this storage unit to friends and family !
September 22, 2019
Google Public Storage imshotta
Merlinda helped me she’s such a great help and asset to public storage!! Thank you merlinda see you tomorrow!!! 🌟🌟🌟🌟🌟 I recommend this service to friends and family!!!
September 19, 2019
Google Public Storage Amanda Gillman
Joy was very helpful and nice. Will definitely be coming back for any future storage needs!
September 17, 2019
Google Public Storage Ruth Sutherland
September 17, 2019
Google Public Storage anthony bizzle
Merlinda was so helpful she has such a beautiful personality and I genuinely appreciated her customer service made my visit so much smoother 🤞🏽
September 13, 2019
Google Public Storage Joseph Marcure
Came here today and found out my autopay hadn’t gone through. Joy helped me sort that out and catch my payment up, in spite of a busy and likely stressful office. Nobody likes moving or putting or pulling storage. It takes a lot of patience, clear communication and elbow grease - and Joy definitely came through when we needed some.
September 13, 2019
Google Public Storage Magy Hoyer
Came here today and it was busy. Joy was cool as a cucumber on this hot day. Thanks 😊
September 12, 2019
Google Public Storage Kristel Villar
Merlinda was awesome. Kind and nice she has great service and will recommend this property.
September 10, 2019
Google Public Storage Mckenzie Chapman
Merlinda was amazing today ! She helped us get our unit, was very fast, efficient, and beyond friendly. You can tell that she cares about providing the best service to each and every person who comes in the door! I would highly recommend coming to this property to any future friends looking for a space.
September 10, 2019
Google Public Storage Devyn Sigurdson
Merlinda was amazing, we were helped very quick and the process was simple and easy with her help! Thank you
September 1, 2019
Google Public Storage Candida Tapuloa
Joy is the best. Very informative and friendly
September 1, 2019
Google Public Storage Childof God
August 31, 2019
Google Public Storage Denny Doodlebop
It’s a nice storage facility. The staff is really nice. Especially Joy! She’s amazing! She was so helpful and nice!
August 29, 2019
Google Public Storage David Schlosser
Wonderful service by Joy and great location!!!
August 29, 2019
Google Public Storage Richardo Zapardiel
Today I came in and Joy was very helpful. Her customer service was impeccable!
August 26, 2019
Google Public Storage Fermin Banuelos-Gonzalez
I absolutely love this storage. Merlinda was super helpful and professional. I was able to get a storage unit last minute before moving out. I definitely recommend this spot to anyone that wants great pricing and excellent service from Merlinda.
August 26, 2019
Google Public Storage Karen Landeros
So lucky to have found a over the top helpful place with caring help from employee Merlinda. Definitely would recommend this place for college students looking for a affordable and convenient place to store belongings. Coming back here for the excellent service. ask for Merlinda she’s awesome and professional!
August 26, 2019
Google Public Storage Izaiah Ornelas
Merlinda provides great service and was very kind. She made the whole process a breeze. Definitely recommend this place to your friends and family!
August 25, 2019
Google Public Storage John Engel
Worked out perfectly for what I needed. Joy was a huge help in getting me an ideal unit, and took extra time to get me a good rate and make sure I was satisfied.
August 25, 2019
Google Public Storage John Cameron
August 25, 2019
Google Public Storage Jojo Ondago
August 23, 2019
Google Public Storage wanrong li
Good service for Joy! Thank you.
August 23, 2019
Google Public Storage Wesley Guan
I would get Joy 6 stars if google has it!!! Super friendly service!
August 22, 2019
Google Public Storage Megan Vistica
Professional and efficient, it was a great place to store my stuff
August 20, 2019
Google Public Storage Connie Zhu
Merlinda was very nice and provided good service!
August 20, 2019
Google Public Storage elizabeth rolon
Merlinda offered me great customer service. She was super friendly and funny and made the experience of getting a unit enjoyable and easy ☺️.
August 20, 2019
Google Public Storage Kimberly Figueria
I came in and Merlinda helped me find what I was looking for. She was very friendly and knowledgeable on everything we needed and more. 10/10 would recommend you to ask for her service.
August 19, 2019
Google Public Storage Cesar Vargas
Merlinda provided excellent customer service! I was so impress with the quality of service she provided us. I would recommend this public storage to family and friends. Look for Merlinda.
August 18, 2019
Google Public Storage Abee Lorico
Today my family and I were helped by Merlinda. We had a very good experience with her. She made the whole process very easy and enjoyable!
August 17, 2019
Google Public Storage Sarah Lightfoot
Very informative, helpful and easy!!! Property manager made move in very smooth!!!
August 16, 2019
Google Public Storage GRADY HART
Joy was wonderful. Had a great move in experience
August 16, 2019
Google Public Storage Laban Cox
My rental was a great experience! Joy was wonderful in my check out process and helped with everything.
August 14, 2019
Google Public Storage Yifan Wu
Great experience and fair price. Merlinda is nice and helpful!
August 13, 2019
Google Public Storage Sangmi Choi
Merlinda at this location was extremely helpful and so sweet! Made the check in process easy and smooth. I highly recommend this location! Gated and easy to access
August 12, 2019
Google Public Storage Kim Truong
Merlinda was very helpful and cheerful.
August 12, 2019
Google Public Storage Tun Lee
Melinda is very friendly and helpful
August 10, 2019
Google Public Storage Martha Luttrull
It's ok....just expensive
August 5, 2019
Google Public Storage Nassim Oroumchian
I was helped by Merlinda today and she was absolutely wonderful. She helped me find the unit size I needed and was very helpful with explaining how everything worked and providing support. She was also very kind, which helped ease my stress about moving in my stuff.
August 3, 2019
Google Public Storage Foxxy “LOCA MONEY MEL” Black
This place is the worst, they basically got me for $200 for the smallest unit and I only been in Sacramento for two weeks even though online it says $1.00 for first month, yeah right they are false advertising that just to take your money
August 2, 2019
Google Public Storage James Schumann
Joy was such a help when renting the unit. She is a asset to the company.
July 30, 2019
Google Public Storage Venus Blaze
Went there an hour before they closed and the manager was on a 30 minute break
July 28, 2019
Google Public Storage Adam Rippon
The manager, Joy, is a delightful person, who worked tirelessly to help myself and other customers the entire time I was there. The location of this Public Storage definitely seems like it brings some challenges, but despite all of the things she was dealing with that morning Joy took it all in stride and made me feel that my stuff would be well-cared for. One person can make a huge difference in a customer's experience.
July 21, 2019
Google Public Storage Javier Gonzalez
Joy was very helpful with the whole storage process. Very informative and willing to help. Made the whole ordeal simple and easy to deal with.
July 21, 2019
Google Public Storage Erica Lin
Joy was a great help during my move in and move out experience and made sure that we had everything we needed for a smooth process! Awesome service here.
July 20, 2019
Google Public Storage Jillian Mcdonald
Both John and Joy were a great help! They assured us that as college students living hours away, our stuff would be kept safe and clean! I would absolutely use this storage rental again!
July 14, 2019
Google Public Storage Donnie Lyons
July 14, 2019
Google Public Storage Melissa Lynn
This facility is teeming with homeless. I felt extremely uncomfortable and unsafe entering the facility and my storage unit by myself. The elevator smelled of urine, and the lighting in the hallways was so dim I could barely see inside my unit. The unit I was given had insulation falling out of the ceiling, which is a huge health hazard. There are exactly two rolling carts for use at the entire facility and so it was nearly impossible to acquire one (especially on a weekend). I moved out after one month -- just did not feel safe/comfortable. I should note, I felt like my belongings were safe but I was personally accosted by a few sketchy people while inside the facility. HOWEVER, the management was excellent, and the staff were friendly and had great customer service. Service = 5 stars Safety = 2 stars Cleanliness = 0 stars
July 12, 2019
Google Public Storage Ted Lang
I am very upset about the way it has went
July 10, 2019
Google Public Storage Janessa Ritter
Very nice staff. Made me feel important. The Manager was very busy and still took his time showing me different size units. This property is in a questionable area but after I was told about all of their security procedures I felt comfortable that my items would be safe.
July 8, 2019
Google Public Storage Tynan Collins
Merlinda was so sweet and helpful!
July 6, 2019
Google Public Storage Cypher Digital
Morons that will continue to bother you with phone calls for months after you've stopped using their facility and have no more need of a storage unit.
July 5, 2019
Google Public Storage Jessica Jarvis
July 4, 2019
Google Public Storage Robert Triplett
July 1, 2019
Google Public Storage Mick Lee
Horrible. Employees stole my monthly payment and it's been broken into MULTIPLE TIMES! I wouldn't recommend this place at all.
June 17, 2019
Google Public Storage Bobby Craig
Clean and good prices
June 10, 2019
Google Public Storage 李尔丹
Very convenient. Merlinda is very helpful.
June 10, 2019
Google Public Storage 민딩
Merlinda provided a great service!! :)
June 9, 2019
Google Public Storage Rhonda sograteful
Service not great today. Held my I'd til cart back. Cart stays n complex but lady dont wanna go get it. She holds I'd today cart got stuck in elevator .
June 2, 2019
Google Public Storage GW F
June 2, 2019
Google Public Storage 谢羿
This place is really good, big enough storage, and friendly staff.
June 2, 2019
Google Public Storage linyi yan
Merlinda helps me a lot when I move in. Appreciate for her help. I’ll recommend her to my family and friends.
June 2, 2019
Google Public Storage Yifan Huang
Merlinda is really nice and helpful. 😁 I will highly recommend this facility to my friends and family 😀
May 30, 2019
Google Public Storage James Austin
May 7, 2019
Google Public Storage Donna Nash
Ok service lady very nice
May 4, 2019
Google Public Storage Praoevalai Morris
John and his team was a great help to our move and very helpful when we need assistance
May 4, 2019
Google Public Storage Neil Beasley
May 4, 2019
Google Public Storage Hannah Ross
I came in to inquire about a unit for my future move, I was greeted by Nikki who smiled and was incredibly friendly. She was knowledgeable and helped explain the process on the rental and how to save the most money with packing supplies. I will for sure be coming back at the end of the month to rent here. The service was impeccable!!
April 8, 2019
Google Public Storage Yvonne Rojas
Merlinda help me with the payment and she was very friendly and nice. I recommend my family and friends to this storage area.
April 7, 2019
Google Public Storage Robin Sampson
MerLinda is very helpful nice and kind recommend to family and friends this property. John is great very sweet and professional great customer service
April 6, 2019
Google Public Storage Ethan Hudgins03
Great customer service!! John was awesome! Recommend this place for sure
April 2, 2019
Google Public Storage Renee Salas
John has been very kind & helpful. Takes time to listen to u. Thank u John
March 5, 2019
Google Public Storage Nathan Mundling
March 4, 2019
Google Public Storage Arthur Gutierrez
The personal service that is received from John the manager is the pinnacle reason I stay at this location. He takes care of business. But they should get him some help occasionally. However he is a one man army! Give the poor guy a break. Public storage compliments on your personal choices.
March 3, 2019
Google Public Storage Craig May
Merlinda was great and provided fantastic customer service so I recommend this property to all my friends and family members.
March 2, 2019
Google Public Storage Janeen Ritter
Great customer service! When first arriving I was a little nervous due to the sketchy neighborhood. Lots of homeless people standing around staring at you. Once inside though I couldn’t have been more satisfied. The manager John helped me and was so friendly! I only needed a space short term and he was able to give me a great deal and was so friendly and fun to talk with. (And has such amazing hair!!) I would highly recommend this location and would encourage asking for John when making your reservation!
February 20, 2019
Google Public Storage April Avalos
February 8, 2019
Google Public Storage Brandy Banes
John was so helpful. I was in the middle of unfortunate circumstances and he helped me end things so smoothly and easily. There was a series of miscommunications, and I never got upset but he was very forthcoming and extremely communicative. I couldn't get through via telephone a couple times, so I went down to the space, and they were very busy; they do return phone calls, and are extremely personable. John even helped my unit-mate get into a cheaper unit that made sense for her belongings. Conveniently located between midtown and everywhere else, prime location. If I ever need another storage unit, ill surely go through Public Storage on N 16th street. They are so kind.
February 5, 2019
Google Public Storage Aaron M Mann
So far every time I've been here I had a good visit people in the front desk are always kind courteous and very helpful they always let me come into my storage even if I'm late and they're almost close to closing time all in all it was a great experience I would recommend this place for your storage needs.
February 1, 2019
Google Public Storage grademaker1
Had to seek out another storage company... They kept creeping the price up, until it was unbearable ...I felt trapped
January 26, 2019
Google Public Storage DJ Jazzy JeffZ
John was consistently remarkable in every customer interaction with me and others.
January 18, 2019
Google Public Storage John Kalinowski
John and staff are excellent at customer service and meeting our needs
December 15, 2018
Google Public Storage Caigs
Great customer service! John is amazing and so friendly and helpful! I highly recommend this location!
December 14, 2018
Google Public Storage Olivia Marrone
John is always so helpful and friendly! He continuously goes out of his way to provide great costumer service. Every time I come here it is a great experience.
December 12, 2018
Google Public Storage Katya Mills
December 4, 2018
Google Public Storage Eirka Crofoot
November 17, 2018
Google Public Storage Rebecca Hisaw
November 5, 2018
Google Public Storage CECILIA REYES
Nicole is amazing, very fast, personable and sufficient. Thank you so much for all you do to help me.
November 3, 2018
Google Public Storage Sandy Wester
John is a great manager! I would definitely use this facility again.
October 17, 2018
Google Public Storage Jessica Rose Akkari
Got the best deal online, owner is super cool, easy access unit and close to home. Definitely happy..
October 2, 2018
Google Public Storage Lori Salyers
The best
September 21, 2018
Google Public Storage Elizabeth Seme
Overpriced
September 21, 2018
Google Public Storage Ruining Yang
great
September 15, 2018
Google Public Storage Mary Foxx
September 13, 2018
Google Public Storage Phyllis Williams
Our Storage is Safe and Secure!
September 8, 2018
Google Public Storage Jaxon Qualls
Great
August 25, 2018
Google Public Storage Sydney O'Neal
I was referred to this location by another property manager at a nearby public storage facility near sac state. Glad i was, because it saved me hundreds of dollars over the summer while my belongings from my dorm were being stored. The location of this facility is in a sketchy place, but the cheaper price is well worth it. John, the property manager, was wonderful! Super helpful and more than willing to help me get the lowest rate on my unit. Very satisfied with how smooth renting, moving in and out went!
August 18, 2018
Google Public Storage C Williams
John was an excellent caretaker and gave us a great price on a unit. Thank you John!
August 8, 2018
Google Public Storage Monika Stephens
John was very helpful and professional. I would rent from this facility any time again.
August 7, 2018
Google Public Storage Massage Massage
Merlinda was super friendly and welcoming. Setting up a storage unit here with her was a very easy & pleasant experience. She was very accommodating. Thank you Merlinda!!! I would recommend this public storage facility to my friends and family!
July 25, 2018
Google Public Storage Jennifer Villacana
Thanks for John help
July 18, 2018
Google Public Storage Matthew Helmers
July 5, 2018
Google Public Storage patrick buma
Friendly professionals .fast workers
June 18, 2018
Google Public Storage Jim McElroy
Nikki was very pleasant and helpful. Move in was easy.
June 2, 2018
Google Public Storage Rose Melchor
I was at this storage for almost a year and the property manager John made it an awesome year! On point customer service skills, understanding and he made the move out process a breeze. Location is pretty secure and I had no issues. I’ll be referring friends and family to this location from now on. Thanks John!!
May 31, 2018
Google Public Storage Amy Jones
May 24, 2018
Google Public Storage jes rumbaua
May 16, 2018
Google Public Storage Call Me Ace
This place is awesome. The customer service from John is amazing. He made us feel important. Strongly recommend this facility.
May 6, 2018
Google Public Storage Richard Smith
Great customer service. They care about me and my stuff
April 29, 2018
Google Public Storage Lisa Pearson (The Lisa Moon Sun Being)
Great service. Nicki is awesome. Good prices and good location 👍
April 14, 2018
Google Public Storage Andrew Gilbert
Fantastic customer service! Was very impressed by the quality of customer service received, specifically from John (the manager) and Chan.
April 7, 2018
Google Public Storage Richard Harder
March 31, 2018
Google Public Storage Gene Gene
I love this storage staff is very nice
March 18, 2018
Google Public Storage Bart Ella
I am grateful to the manager John at this location. I accidentally left my phone in his office and was relieved when he told me it was safe and sound. This place is clean and safe to store your precious belongings. Thank you for keeping my possessions safe and secure.
March 16, 2018
Google Public Storage Elsa Santos
I have a storage unit at this location.
March 15, 2018
Google Public Storage Michael Schimank
Eh
March 14, 2018
Google Public Storage Michael Saunders
March 14, 2018
Google Public Storage Ricky Valdez
open hours of operation reducedtop basically business hours on weekdays. you know, when most people are at work.
March 12, 2018
Public Storage Kahlil Muhajdi
Are you building new facilities in Sacramento?
February 27, 2018
Google Public Storage Jeremy T.
Clean, safe space and friendly, helpful service from Jessica, the front office person who showed me around. Thank you.
February 24, 2018
Google Public Storage Patricia Wakeenakona
Staff is friendly and helpful. Chandra goes out of her way to solve isdues.
February 18, 2018
Google Public Storage Liz Hare
February 5, 2018
Google Public Storage Kevin Chheng
Best customer service in town 😊
January 31, 2018
Google Public Storage Detro Waters
Great consumer service..
January 25, 2018
Google Public Storage Rudy Makhmour
Very friendly and clean facilty
January 22, 2018
Google Public Storage Donita Tarleton
Pay my bill
January 19, 2018
Google Public Storage Master Cx
January 11, 2018
Google Public Storage Richard Smith
Chanda your amazing and will be a great asset to your job and you treat us with a smile and very welcoming we love it thank you😍
January 11, 2018
Google Public Storage Corey Smith
Chanda has been very helpful with any questions or needs I asked. hands down fantastic service
January 11, 2018
Google Public Storage Arcnic Vadeni
Chanda your the best. Outstanding customer service. So caring and generous.
December 18, 2017
Google Public Storage Alex Debsi
John was friendly and helpful many thanks.
December 15, 2017
Google Public Storage some One
So far so good
December 3, 2017
Google Public Storage Tina
Chanda made my experience stress free.
November 25, 2017
Google Public Storage Mr Turner
Nice and secure but the gate hours suck!!!
November 18, 2017
Google Public Storage Mike Kablan
Very good
November 10, 2017
Google Public Storage Junior Lira
Chanda has been super helpful with moving. Her customer service is amazing. I would highly recommend to my friends and family! Thanks Chanda!!
November 6, 2017
Google Public Storage adrian ruiz
October 30, 2017
Google Public Storage Andre Jones
Jessica, and Chanda went above and beyond! I didn't have many questions, after they explained what I needed to know! And, the question's I did have, they both were both well versed!
October 24, 2017
Google Public Storage Mathew Smalls
Chanda went above and beyond. She was extremely helpful with renting my unit. The location might not be the best but the security and attention to the property made me feel completely comfortable renting here.
October 14, 2017
Google Public Storage nalee fahm
Great customer service !
September 17, 2017
Google Public Storage Young Blood
Come see chanda her customer service is awesome. Postive energy and out going she loves her job and very knowledgeable with storage and prices with boxes thank you for yoir service
September 16, 2017
Google Public Storage james lindley
very clean and courtesy and Chanda has been alot of help at this property I love her customer service it's been great dealing with her
September 15, 2017
Google Public Storage Donnie Lyons
I got 2 storage units @auction lots of junk.
September 6, 2017
Google Public Storage Lori Loo
Chanda was awesome, she helped me find the best storage solution for all my stuff.
August 27, 2017
Google Public Storage Jim May (Slim)
Horrible customer service. My rent was increased 4× in a single year, while they cut back their available hours to access your storage unit! Shady business practices, and there is also a large number of homeless people walking about the facility, and pretty sure there are people living in their units. They advertise "climate controlled" units, however there is absolutely none whatsoever in the whole building where my unit is, also there is no power and no lights inside your units so it's very hard to see what you are doing when inside your unit!
August 11, 2017
Google Public Storage Stephanie Tarleton
August 9, 2017
Google Public Storage Carlos melendez
Best service in town Chanda was very friendly
August 4, 2017
Google Public Storage Angie B
Chanda has been very kind and helpful
July 30, 2017
Google Public Storage Guthrie J. Conley (Jason)
July 21, 2017
Google Public Storage Aline Diop
Chanda is wonderful!!! She was so patient. She explored all the options available. It is rare to have someone that cares and listens. In the craziness of moving, her kind attention was sooo welcome.
July 15, 2017
Google Public Storage Mr.Christopher David
Decent value but had to fight for deal. Bad neighborhood !
July 14, 2017
Google Public Storage Famous Fatso's
Staff was courteous, insightful and overall very helpful. Manager "Chanda Touch" was particularly knowledgeable regarding both company policy as well as the actual science of storing property. Amazing employee! Wish "we" had her! She actually made it a pleasurable experience. Don't know when her last raise was but.....
July 1, 2017
Google Public Storage Ashley Ann
Customer service was beyond what I expected Chanda have helped me through the process by getting the right size for the best price and deals on boxes Thank you for all your help
June 1, 2017
Google Public Storage John Nano
Very clean and great customer service! Jessica and chanda were exceptional employees. Keep up the good work.
May 29, 2017
Google Public Storage Jacob Swinger
I just wanted to thank the person who hires quality staff to run the store there professional and knowledgeable its always a good opportunity to meet nice people during my first visit
May 29, 2017
Google Public Storage AJI SO COOL YEAH
Chanda and Jessica have a great sense of humor have always made me feel welcome they're always working hard to keep the property clean there customer service need more than 5 stars
April 26, 2017
Google Public Storage Gary Zimmerly
April 18, 2017
Google Public Storage Marion Atkins
Real great place for to keep my things.
April 5, 2017
Google Public Storage Johnny Metro
Jessica help me with my rental she was very friendly and helpful.
April 4, 2017
Google Public Storage Fletch Cinder
Chanda, You presented outstanding service! Making sure we received the best price for our budget is truly appreciated. Propper management and secure location is high priority to us when selecting a new storage unit. We are feeling greatful, Thank you. - Cinder family
March 28, 2017
Google Public Storage John Alvarez
Staff is helpful and friendly. Would definitely store here again.
March 28, 2017
Google Public Storage Edward “Eddie” Harper
Just visiting.
March 19, 2017
Google Public Storage joe pardo
Great customer service Chanda😍
March 18, 2017
Google Public Storage Pheng Lee
Chanda is awesome thank you for your service
March 18, 2017
Google Public Storage Chan Kean
Chanda keep up with your postive energy. very polite and kind i love your attitude will be seeing you again thank you for your help.
March 16, 2017
Google Public Storage Anthony Pena
This place is clean and secure. I will recommend anybody to rent at public storage when you come to the office please stop by and see Chanda she's the best at customer service! Will get you the best deals on the units and merchandise you will not be disappointed she have a great sense of humor and connect very well with her customers.💓
March 13, 2017
Google Public Storage Joshua Ruland
March 8, 2017
Google Public Storage DL West
I recently acquired a Storage space from this facility. The service was exceptional and the person who assisted me was very helpful. The employee's name was Chanda and she covered everything in detail. My questions were completely answered and she possessed a very friendly demeanor and attitude. I left satisfied with the customer service and confident the facility would ensure my items would be stored safely. I would recommend anyone who is looking for a storage facility to stop by and see Chanda first!
March 4, 2017
Google Public Storage Joseph Oster
Infested with cockroaches! Avoid this location.
February 18, 2017
Google Public Storage Sulamita Oliveira
Location is definitely not the best but the staff were extremely helpful. This was my first time needing to rent a storage and Chanda (staff member) was so helpful! She walked me through the entire process, was very attentive in showing me around. I would definitely recommend this place and if I ever find myself in need of renting a storage again I'll definitely come here.
February 6, 2017
Google Public Storage Ricky Prows
Jessica was great help, very proffesional and friendly.
February 6, 2017
Google Public Storage LEXO
DO NOT STORE YOUR BELONGINGS HERE IF THEY MEAN ANYTHING TO YOU. WAS HERE ONLY 2WEEKS TO FIND MY STUFF HAD BEEN STOLEN AND RUMMAGED THROUGH. WITH THE LOCKS STILL ATTATCHED TO THE UNIT?? I WOULD NOT RECCOMMEND THIS PLACE TO ANYONE.
February 5, 2017
Google Public Storage Jesse Yabes Sr.
Very smooth and completely competent employees. Chanda is the best thank so much for making my life easy. Can't thank you enough
February 1, 2017
Google Public Storage Keith Boarden
Been there a while now. They continue to hire quality staff. Chanda has been one of the nicest and professional. Firm fair consistent & helpful. Keeps it clean & safe.
January 28, 2017
Google Public Storage Breauna Hensley
Chanda has helped me from start to finish and it has been a great experience all the way around I would definitely use them again and recommend them . Thank you for all the help ☺
January 27, 2017
Google Public Storage raymond perdigone
Friendly service, great deal,Chanda is very helpful and sweet.
December 3, 2016
Google Public Storage angie sanders
The customer Service here is amazing. Chanda and Brandy is the best people here.
November 18, 2016
Google Public Storage Victor Flores
October 22, 2016
Google Public Storage Wilko Solutions
Very good service so far! Best location!
September 28, 2016
Google Public Storage Rajesh CM
When I took my stuffs from this property, I could see lots of cockroaches in all boxes. I called the store manager to inform about this and their response was very bad. Please avoid this place.
September 25, 2016
Google Public Storage Justin Antener
Very friendly front counter staff - quick and easy. Thanks for your help today, and suggesting AutoPay and helping me through the set up.
September 25, 2016
Google Public Storage Courtney Parks
The first time I came to rent my unit the new girl was just that...NEW. Nonetheless, when I came back today to pay on my unit, the chick helping me Skye was all over what I needed and she knew her JOB!! I appreciated her assistance with everything I needed today!! Thanks Skye you we're a lot of help today!! I highly recommend this Pubic Storage!
September 25, 2016
Google Public Storage Leslie Levy
Skye was very helpful and got me what I needed quickly and efficiently. On a Sunday and in an emergency this is a great choice.
August 24, 2016
Google Public Storage April Ramos
This was my first time renting a space in Public Storage and I couldn't be happier. Brandy helped us in setting everything up, and she's been very helpful and clear. Great costumer service
August 8, 2016
Google Public Storage Moryce Mom
Very rude been at this unit a year barely came here the day I'm moving out they were so rude wouldn't let me use the garbage can Brandi had an attitude the whole time wouldn't let me use the dolly at first very disrespectful I don't recommend here south sac cheaper and nicer
July 30, 2016
Google Public Storage Matthew Jacobsmeyer
Great service! Friendly and informative.
July 29, 2016
Google Public Storage David
Very friendly, painless experience
July 26, 2016
Google Public Storage Andrew Giblert
Manager met me with courtesy and went over and above the call of duty to get me into the unit I needed.
July 15, 2016
Google Public Storage S M
Wonderful experience! I needed my lock cut off of my locker, and Brandy mentioned that the owner would be by today at 9:30 to do it FOR FREE! I was happy about that, and waited by the shed for 15 minutes. Brandy walked to the shed, told me that the owner was running late, and she was willing to have him cut the lock off without me there, so that I didn't have to wait. How considerate! I really appreciate the help that I received today at Public Storage.
July 8, 2016
Google Public Storage Adam Ferrell
Clean facilities. Courteous, professional staff who explained the policies very clearly. Two months in and very satisfied.
June 21, 2016
Google Public Storage eric vidrio
Brandy was a great help. She help find the right place for all my things. She explained everything in great detail. She answer all my questions.
June 21, 2016
Google Public Storage Bryan Vidrio
Great customer service Brandy!
May 21, 2016
Google Public Storage Aretha Jones
Brandy is wonderful with the population of this community. She's professional &i appreciate her patience. Love this storage facility
May 1, 2016
Google Public Storage xristian King
I really appreciate the great service and friendly staff make sure to ask for brandy !!!!
April 23, 2016
Google Public Storage stephen white
Outstanding customer service and very helpful team
April 22, 2016
Google Public Storage Samella Broughton
Returning customer great customers service and very friendly managers
March 12, 2016
Google Public Storage Amber Herchelroath
My Husband and I rented a storage unit at this facility today. The Property Manager, Brandy was extremely helpful, professional, and knowledgeable. The facility was very clean and secure. It was a fast and easy process to get our storage unit set up. I highly recommend renting at this storage facility. Thank you Brandy for all of your help! We had a wonderful experience.
February 24, 2016
Google Public Storage Marcel Johnson
January 10, 2016
Google Public Storage Phill Pherigo
Great
December 19, 2015
Google Public Storage Jamyla Murphy
December 19, 2015
Google Public Storage KARMA DELANEY
Came in and got a great deal with Elizabeth. She was very helpful and informative. She answered all my questions and was very patient. If you read this Liz, you were a big help. Thank you
December 17, 2015
Google Public Storage Amy Joe
Location is great and good customer.
December 16, 2015
Google Public Storage Cassie Bazis
Brandi is amazing!!!! She was so helpful!!!!
December 11, 2015
Google Public Storage Raymond Sanchez
Fantastic service by Ms. Brandi. Everything was explained to me very nicely.
December 5, 2015
Google Public Storage Lynn Cavener
Brandy was very helpful, and friendly, would recommend highly
November 6, 2015
Google Public Storage Adam A
good customer service, nice location, affordable prices, friendly staff
October 24, 2015
Google Public Storage Tim O'boyle
Very friendlY customer service. Brandy was helpful straightforward and answered all my questions and didn't get freaked out when I on multiple occasions flew off the handle about the fees insurance and other misc. costs associated w/storage renting. I still think it's cheaper to just dig a giant hole in the ground but a lot of work and then everything winds up dirty or muddy or they build something over it which isn't cool at all.
October 9, 2015
Google Public Storage James Tomlinson
September 25, 2015
Google Public Storage Paul Sidhu
Bandy was a real proffesional. She was very helpful and answered all my questions and concerns. I reccomend this place to anyone looking for storage space. Had a very pleasant experience.
August 5, 2015
Google Public Storage Ronald Mestaz
Brandy is friendly and informative. She helped me through the process which was much appreciated.
August 4, 2015
Google Public Storage Ben Frazier
Brandy has always been very nice and great to work with
August 1, 2015
Google Public Storage Kelly Watts
The front desk customer representatives were very nice and professional. Clean place and even the other tenants in the storage units were often friendly. I recommend this Public Storage Center.
July 23, 2015
Google Public Storage George Szuh
It was great running into Deanna today. She helped me on some thinga and i really appreciate it!
July 10, 2015
Google Public Storage Breauna Steele
June 23, 2015
Google Public Storage seth harney
Very courteous and helpful! Thank you.
June 22, 2015
Google Public Storage Jezreel Cabanban
Melinda was very nice, friendly and helpful...
May 28, 2015
Google Public Storage Michael Grigsby
the ladies at this location are amazingly nice and accommodating. my unit was clean and offered me water as well because they seen me working in the heat
May 12, 2015
Google Public Storage Anthony Shamel Williams (All Day Twice)
Merlinda was so nice to me I am very pleased with how I was treated loved the prices and will return soon.
May 6, 2015
Google Public Storage Shaneequa Waffer
Brandy is awesome and very helpful. Love the customer service.
April 24, 2015
Google Public Storage Monica Aguilera
Brandy was wonderful. She got me in & out in no time ..explained everything down to the tiniest details. If you need storage this is the place to come !!
April 20, 2015
Google Public Storage Dee Pinnock
lindsey is always very helpful public storage has great deals thank you
March 31, 2015
Google Public Storage Todd Sanchez
Great location with excellent customer service. I will definitely come back.
March 31, 2015
Google Public Storage Vanda M B Bradley
My whole experience at this facility has been very good from the day I first rented my unit .the staff the layout the location and the price are very cool.
March 31, 2015
Google Public Storage Dan Er
The employees at this location were very helpful polite and curtiouse. Were able to answer all my question and help me chosse a right storage for my needs
March 30, 2015
Google Public Storage Jaime Rosario
I love this storage facility . Always great service! A+
March 23, 2015
Google Public Storage Michael Boyd
service has been good no major or real problems needs to be a little which i offered my services to maintain the property. being a local hiring in some form. overall good customer service i feel that one of your workers here ms. lindsey is very organized very people oriented and overall good repor with the customers. thank you for your sercice thank you for your time sincerely Michael b
February 8, 2015
Google Public Storage Gary Huffman
I have stored here in the toughest tims of my life. Public storage always makes moving so much simpler for me. Love the employees they are very helpful and knowledgeable. I tell all my friends and family to store here!
January 30, 2015
Google Public Storage Domo 4764
I was looking into renting a unit here and Lindsey was very helpful and knowledgeable about everything I had concerns about. I will definately be renting here
January 29, 2015
Google Public Storage kipom soh
Brand's customer service was the best! thank you brandy!
December 11, 2014
Google Public Storage Kelli Steadman
excellent customer service Brandy was helpful, kind and funny...she kept the conversation up while we processed the paperwork which made the time fly. thank you!
November 22, 2014
Google Public Storage D Hooks (dhooks)
Brandy was extremely helpful and knowledgeable which made the move in process quick and easy. I will definitely recommend this facility to my friends and associates.
November 20, 2014
Google Public Storage Jax Romo
I've (unfortunately) moved several times in my life, and I have had a few storage units. I've had some bad experiences, and some not so bad, but I must say this one was very good. Booked a unit online before I came in, one on special. It was too small for my things, but thanks to the help of employee, Merlinda, it was no trouble! She quickly found more than one more unit for me to choosw from before we even went back to the office from seeing the first one. She made it very easy, which I appreciate, as moving is not am easy experience! I donht plan on staying too long, but if I ever need a unit again, I will absolutely be back to see Merlinda!
November 3, 2014
Google Public Storage Winnie Rose Reyes
Merlinda, Brandy and Dan have been very helpful. I've noticed a lot of improvements to the facility. The place is now cleaner and smell better than when I first came. Despite other reviews about issues of cleanliness and safety, I always felt safe and secure going to my storage unit. I'm happy I have such a good place to store my stuff. Happiness!
October 30, 2014
Google Public Storage Robert Miller
Very VERY GOOD I HAVE BEEN HERE A FEW YEARS BRANDY HAS BEEN A GRATE HELP VERY PROFESSIONAL HELPME. WITH MY. SUPPLIES ECT PLACE IS KEPT SECURE AND CLEAN IM HAPPY HAVING CHOSEN PUBLIC STORAGE.
October 30, 2014
Google Public Storage Darrel Bobo
Kind and courteous well secured facility thank you Merlinda and Brandy
September 24, 2014
Google Public Storage Bobby Olwell
Brandy at the PS on N. 16th Street was very helpful and calming at a stressful time in moving my mother out of her appartment to a residence. I am pleased with the service I have been given and would reccomend this property to anyone who is looking for secure storage. Thank you again Brandy.
September 23, 2014
Google Public Storage Chris Foster
Every time I've needed storage I go back to Public Storage @ 311 N 16th St.,there has always been a kind,friendly and knowledgeable person working there and yesterday I had the pleasure of meeting Merlinda who answered all my questions like a pro. Merlinda made sure that I was aware of all the benefits Public Storage had to offer, it was good to know that this location was in good hands. Thanks Again "Merlinda" C-Ya Soon....
August 19, 2014
Google Public Storage Chet Allen
Elevator smells terrible. Human feces and pooped in panties left near elevator along with smeared poo on the only moving cart. Loads of what look like homeless in and out, found a few needle caps and have seen people come out from what looked like drug deals. One man that looked homeless had an amazing number of bikes, wheels, and bike pats. I'd bet more than a few were stolen. Smelled like urine need the elevator entrance I even watched multiple people go to the bathroom in the dirt area. I never felt safe enough to bring my wife or kid to the unit.. Glad I'm out finally. Brandy was always very nice and helpful.. Staff is great but location is terrible.
June 7, 2014
Google Public Storage Diana “LilmissD” T
I needed a storage last minute so I booked it the day before. I wasn't too sure of what size I needed so I guessed when I booked it online. When I got to public storage, an employee named Merlinda was working. She greeted me with a smile and seemed ready and eager to help me. I explained to her that I was not sure if I had reserved the correct size. She reviewed all of my items very thoroughly and based on the information I told her she made a reccomendation. She then continued to make sure all of my needs were met by asking me if I needed additional items such as mattress covers, boxes etc. She described how each one could benefit my personal items as they stay in my storage unit. She definitely convinced me that I needed some additional items! On top of her excellent customer service skills, she made general conversation with me through out the time to make my experience that much more personable. It was a hot day so when we walked to my storage unit, she walked us in the shady area and showed a general concern for me not getting too hot. When we returned to the office, she thoroughly explained all of the paperwork to me and continously asked me if I had any questions. She made sure I left with a business card and reitterated their hours of operation shoudl I need anything. She was smiling and had a positive energy through out the whole process. Overall I am highly impressed with public storage based on my interactions with Merlinda. I really can't speak highly enough about her. If this is how all public storage emloyees are, this company is sure to have a lifetime customer! I really did feel like an important and valued customer. Merlinda went way above and beyond what I would expect of a customer service representative! Thank you public storage. You have an amazing employee who is worth the return!
May 22, 2014
Google Public Storage Karyn Wong
Orlando was extremely helpful. He earned all 5 stars.
May 20, 2014
Google Public Storage Marilou Isaac
Merlinda is very friendly and very efficient. I observed her managed difficult clients graciously.
May 1, 2014
Google Public Storage Alvessie Roberts
Liz was excellent
April 17, 2014
Google Public Storage Uri Schorch
Helpful and friendly staff. Convenient access hours. Melinda has always been there to answer any question I have had.
March 26, 2014
Google Public Storage Benjamin Meza
I have been with public storage for nearly a month and I must say that I am very impressed with how safe and secure I feel using this storage facility. I am also very grateful to the help and care Merlinda has given me. I accidentally didn't secure my unit one day and Merlinda was right on it. She contacted me and made sure my storage unit was adequately secured and made sure I new how to secure it the next time I came in. It's attention like this that makes me feel grateful I chose Public Storage, and this location in particular to store some of my possessions.
March 19, 2014
Google Public Storage Casey Lyda
I had been late with my payment and fell on a hardship and Merlinda worked with me to be able to keep my unit.Thank you for the continued understanding that sometimes people could use a break every once in a while. Great personality,friendly so again great job!
March 16, 2014
Google Public Storage Nicholas Stearns
Merlinda helped me. She very friendly, enthusiastic and helpful. I did the expedited check in online and she made every thing a breeze!
March 12, 2014
Google Public Storage Derek Grasman
March 11, 2014
Google Public Storage Steve Cohn
The office staff are very helpful and keep the place secure.
March 5, 2014
Google Public Storage Tameeka Knox
Merlinda helped me find the best storage for my stuff
March 3, 2014
Google Public Storage Rebecca Hauger
Merlinda was so kind and attentive. Explained how the system worked, the security my belongings would have, etc. She cared so much that I understood everything, and that I was taken care of. While I was moving in, she checked on me several times to make sure I was taken care of. I will definitely recommend this storage facility to my friends.
February 23, 2014
Google Public Storage Andrew Jacobo
Merlinda, was very pleasant and helpful.
February 17, 2014
Google Public Storage Christian
Merlinda was great and very helpful with my problems. I will be sure to come back for future storage needs.
February 15, 2014
Google Public Storage Shadowzfell1975
Dan was very helpful and informative assisting my husband and I. I would have liked to have been informed about the non negotiable insurance and given a choice about buying their lock or being able to use our own before having signed the contract. Other than that, Dan was very helpful and upbeat giving all pertinent information about the facility and answering all of our questions. So far so good, we just started moving things in to the facility today.
February 12, 2014
Google Public Storage corey Christen
Very helpful all personnel well trained and provide excellent service. Merlinda very good. Recommend to my friends. Corey.
February 5, 2014
Google Public Storage Tom Ruford
Merlinda
January 30, 2014
Google Public Storage Andrea Leyson
The woman at the desk, Merlinda was absolutely wonderful! At first, I came in with a bad mood because well, moving is always a PAIN! But her wonderful attitude and smile definitely turned my day around!!!! She is such a lovely person to be around!!! She provided excellent customer service and was all around super helpful. The process was very quick and easy. She even helped me with my boxes since the office was slow that day! If I ever needed a storage unit again, i would definitely go straight to this location because of her great customer service, her positive attitude, and helpfulness. The location in general is also very clean inside. I feel very comfortable leaving my stuff there.
January 29, 2014
Google Public Storage Amanda “AXJ” Jensen
My name is Amanda J, and I want to say that Merlinda in the Sacramento 16th Street location has always been extremely helpful, friendly and kind. She is also very vigilant watching the units via cameras, and once even called me when I left my lock off, on the floor. Excellent work!
January 28, 2014
Google Public Storage Ana Zaiduni
Great Service! Merlinda was really helpful :)
January 27, 2014
Google Public Storage Stacey Mankoff
Melinda was super friendly. Quick and easy move in.
January 26, 2014
Google Public Storage Rosalyn Pacquing
I just want to thank Merlinda for being so helpful. It was my first time renting a public storage space and Merlinda provided me all the information I need to make an informed decision. She asked relevant questions about my needs that helped me identify the perfect size of storage that I will need. She is very friendly and very professional in tending to all customers and would be customers alike. I even recommended her and the place she manages to my friends and families. She is truly an asset to Public Storage. Good customer service is what makes this location stand apart from other public storage places!!!
January 16, 2014
Google Public Storage Barbara Doll
When I first came to this location to set-up my unit, Jody helped me and she was extremely sweet. The internet was down and there was potential for a stressful encounter, but she handled herself very well and we got everything worked out and I even was able to pay a few months in advance. I returned a week later with my U-Haul and Orland was working, he was also very sweet and exceptionally helpful. He gave me a ride to the unit and also tracked down a cart so I could move my stuff easily. I feel very secure in keeping my things here and am very satisfied with the level of customer service and friendliness.
January 15, 2014
Google Public Storage Tony M
Merlinda's great! She handle both my unit's efficiently and had me on my way. Her professional manner and great personality are very welcoming.
December 26, 2013
Google Public Storage Lupita Rios
This was my first time using a public storage facility. Merlinda was very friendly and attentive to all my needs. She answered all my questions and made sure I had an overall great experience. Thanks to Merlinda and all other friendly employees at the front desk I had a great experience with Public Storage and I would be happy to use these facilities again.
October 31, 2013
Google Public Storage Jayee Cee
My boyfriend and I stopped in at this location to purchase packing supplies for our upcoming move. The Manager, Brandy, was friendly, courteous and extremely knowledgeable. It was nice to have someone know what questions to ask in order to provide us with choices that met our needs exactly. I personally appreciate great customer service. It is a rare skill these days and Brandy definitely provided wonderful service.
October 31, 2013
Google Public Storage steven johnson
Melinda&brandy
September 10, 2013
Google Public Storage Samuel Raskin
This was my first time using a storage facility. My wife and I recently moved out of a medium-sized house into a 1 BR apt. so we needed a place to put our many, many possessions; this was a good option. Moreover, Merlinda at the front desk was extremely nice and helpful!
September 6, 2013
Google Public Storage Ras Valentine
Great location and for the most part I had a great experience. Brandy was very kind & made sure I got my passport back.
August 22, 2013
Google Public Storage Robert
This was our first public storage experience and I can say without doubt that Public Storage and its manager; Melinda, made the experience wonderful. I would use Public Storage again and recommend them highly. Thanks