Nora and Petra very good service needed space very helpful
Nora is Amazing she was very helpful I needed to change my unit last min right before closing and she went above and beyond to help me thank you so much you are Amazing Nora
Cheryl was at good person very help
Petra thank you very much for your help today
Very helpful help with all my needs
Thank you kordell and Cheryl for all your help today.
Cheryl is a nice lady and a great help.
Cheryl needs a promotion! She’s by FAR the the most positive employee I’ve dealt with in a long time! I love her attention to detail and I love that she isn’t just “going through the motions”. Keep it up! :)
On Nov,24 2024 Cheryl Ramos went above and beyond providing excellent customer Service. In my opinion customer service is everything. In my old unit E186 there was leakage from the rain. She issued me a new unit offered to help move my items in storage. I'm so overwhelmed and elated with her expertise. This employee is a keeper. I would have given ten stars. Thanks again Cheryl Ramos for providing the best experience.
Thank you Petra for your excellent service .. such a friendly individual and very helpful .. made things very simple for us and we were done in no time .. love your service Petra and stay blessed
Thank you Cheryl for going above and beyond to assist me.
Petra at Public Storage provided exceptional customer service. Even though she was out of the office on the day I rented a storage unit, she took the time to call me personally to ensure I could locate my unit. Her follow-up call to check in was a pleasant surprise and demonstrated her commitment to customer satisfaction.
Thank you so much first time renting storage Petra. You helped me very much thank you.
Thank you Petra for your help
Thank you Petra for all your help! Excellent service!
Petra came to get storage very helpful detailed and enjoy PS App. Thank you
Petra was awesome and helped me set everything in motion. I am a return customer and very satisfied with the service. Give her a big raise!
Petra thank you so much for your help today. We greatly appreciate your customer service
Sylvia and Petra were very helpful and efficient
Very helpful & friendly. Thank you Sylvia for your great customer service.
Petra is awesome ..go see her now don't hesitate...
Petra and Sylvia are fantastic! Please come here and rent! They take care of you.
Great job Sylvia took care of me and it was so easy and I thought it was gonna be difficult
Petra and Sylvia were amazing and very helpful being able to get a storage
Petra gave us great customer experience! She went above and beyond to help us. I highly recommend using this Public Storage.
Super quick and easy! Thank you Petra !
Came to location , Petra made my day and decreased our rent even though we do not rent here. Makes me think should I change location. Great customer service thank Petra
Petra thank you for helping me rent space and use of ps app
Petra thank you for your customer service
Thanks to Petra and Marcus for providing me my storage they were great and fast !
Petra and Kordell, did amazing job with my transfer. I thank you both very much greatly appreciated..
Petra very good job. Very friendly to help you a lot t explain to you right she’s nice. Good job Petra. Very very good job 👏
Thank you so much, Petra, for being kind, informative, and helpful every time we are in contact with you! Myself, via phone, and our guys in person, all of us appreciate your lovely spirit. We are lifers because of you! Thank you, and keep up the great work!
Return customer. Thank you for all your help kordell and Petra
Thanks to much for the assistance to Kordell andPetra , Great 🙏🙏🙏
Hey Petra great customer service , never rented rent by phone thanks for patients. Also for showing me about ps app
Kordell and Petra thank you for your great customer service. Thank you for all the details and help with ps app
Kordell provided exceptional customer service. Super helpful and friendly.
Petra was so helpful! She made the experience smooth and easy! Definitely recommend
Petra it was great being here, you are the greatest, I'd stay longer but moving out of town. Choosing this location Petra was awesome. TH a k you for your servicer service.
Kordell and Petra are awezome with storage. Thank you i will rent anotger space here
Jordyn is really great she showed me a space the rental went by quick and easy she explained everything in detail.
Jordyn s really nice she was able to help me get to my unit really quick and was really respectful
Jordyn is such a queen !!! I had gotten a unit too small and i called in a complete panic, she had me come in and she was able to hook me up with a great deal on a bigger unit ! Definitely a problem solver and made my moving experience 10x easier with one less thing i have to worry about. Jordyn really came in clutch today she definitely gained a lot of aura points !!!! Not to mention she slayed the whole time calm cool and collected!!!
Jordyn was very helpful and made the process very easy and smooth!
Ashley was a good representative
And great with detail
Great customer service Ashley and Petra. Thank you my first space
Ashley and Petra are amazing
Petra is amazing and soooo helpful!! Thank you miss lady!! :)
Petra thanks a lot. Really helped me as a first time renter
Petra was great! She has such great energy.
Petra! Thank you so much for being such a kind and beautiful soul! She was able to put my mind at ease and help me seeing this was my first time getting a unit. She was fast, efficient and a pleasure to work with.
Jordyn - She is wonderful!!! Jordyn assisted me with my bill and how I could maximize my money by transferring to another unit. She is professional as well as friendly. She is a keeper!!!
Petra has been so nice and amazing, she is a very good person. She will definitely take care of you
Petra amazing customer service Thank you so much
Petra was super awesome and made the whole transaction super easy. If you need any moving help please go see Petra at the Northgate location
Jordyn is an exceptional worker she went above and beyond to help me get a good deal
Petra you made my move much easier thank you.
Petra was Great and very efficient and informative ❤️
Patty and Petra did an awsome job. Great customer service
Thank you Patty go head a do the dang thing for training you are awesome
Petra was amazing! I called ahead first after reserving/renting a space online & she answered all of my questions, reassured my about the location and cleanliness of the lot & was very helpful and personable!
This location wasn’t as great a few years ago, but Petra has turned it around!!
Petra was also training Patty (I’m so sorry if I get the name wrong I want her to get credit too!) she was very helpful and knowledgeable as well!
Public storage off of Northgate and San Juan was great. Thanks, Petra
Petra was very nice and helped me a lot !
Thanks !
Thank You Drew and Petra for helping today with acct.Great servicié
Hey Drew great to meet you and thank you for your help with my PS app, Petra thank you for helping with PS App, really appreciate you
Petra thank you again fof hslpinv with PSApp. Always greag to see you here. Marina for being new you were great and thank you Petra for your help
La atención al cliente fue excelente y en mi idioma, todo muy bien explicado y su intención que yo quedara satisfecha con el espacio justo que necesitaba…gracias!
She helped me through some major hiccups while trying to setup my account. I would give her 6 stars if possible.
This place is clean secure and safe. The manager I believe her name is Petra She cool and professional. She introduced herself and makes us feel welcome. Thank you we’re glad we found this place.
Thank you for helping me with the PSapp Petra. She noticed me out in the Boiling sun and rescued me and now I will access with ease!
Petra was amazing and need more like her!!
Ms. Petra the customer service representative was excellent. She walked me through every detail in regards to renting the storage space at this Location. She is Gem to keep for your company.
Oh my gosh, thank you Petra for your help with that rent rate decrease. Being on fixed income is hard enough. I appreciate your customer service.
It has been great customer service and a wonderful space with a door I can open. I'm 77 yrs of age and appreciate Petra's customer service with understanding my needs.
Thank you Petra for all your help. 1st time renter. Great detail
Petra handled us with care! Thank you!!!
Hey Petra was great customer service very fast and quick service
Got a storage unit in place in less than 10 minutes online, no in person visit required, and was able to have my stuff delivered from out of state a couple of days later!
My movers were an hour late arriving, so didn't finish by the time the gates closed, but the manager let them finish and let us out when they were done! Very friendly and helpful!
Stephanie has been an absolute treasure to work with. Any problem that has come up, she has solved right away and made the process absolutely painless. I can't say enough positive things about how helpful and kind she is. This place is lucky to have her and I always look forward to seeing her when we get things from our unit.
Coco was helpful and very communicative
Hey Petra, thanks for the discounted rate. I really appreciate the awesome customer service. You are truly the bomb dot com. 5 star...
Coco has took such good care of me with my storage unit. Very much appreciated and look forward to another great year with Public Storage. Thanks as always.
Adrian
Petra is awesome great customer service 5 star for sure!
Stephanie is awesome. She answered every question I had and then some, you guys have awesome staff keep it up!!!!
Thank you Stephanie, your wonderful customer service made my storage experience a breeze.
Petra thank you for your help! God bless
Very patient and understanding . Thank you for your help Petra Clean facility
Thank you for your help Petra! Very nice, and helpful.
Stephanie is awesome with her customer service and trying to safe us time and money will rent here in future
Spoke with Stephanie when my father was looking into storage rentals. Very polite and friendly, extremely helpful by telling us all the details of the facility and gave us helpful tips as well! Didn't know there was an app that we could use along with moving assistance tools they have on site. Lot is clean, secure, and Stephanie provided top quality customer service. I would recommend this place to anybody and everybody.
Get customer service, Petra thank you for everything
Make sure you ask for Petra!!! She is OUTSTANDING!!! Great space for what I need. Very informative and the communication is AMAZING!! I would give her 1 Million ⭐️ ⭐️ ⭐️ ⭐️ 🌟
Petra was the Absolute Best! I think she deserves her own store!!!!
Petra thank you for your service
Petra gave us great service! She was very quick and helpful 😍😍
PETRA was AMAZING. HER CUSTOMER SERVICE WAS OUTSTANDING. SHE WAS OUTSTANDING, KIND, RESOURCEFUL AND GAVE GREAT OVERVIEW OF THE ENTIRE PROCESS. SHE SHOULD BE CLONED FOR HER EXCELLENCE!
Vanessa for being the 1st day thank you helping difficult customer like me. Petra thank you for your help
The customer service at this location is beyond amazing! Petra in particular went above and beyond for me during a crisis situation where I lost the keys to my storage unit and she came through so quick with such urgency for me. Her energy is so beautiful and she helped relax my stress during a very difficult situation. Thank you Petra!
Petera is very helpful, friendly staff,
Great experience from. A wonderful person Petra thank you for all your help with ps app and renting space
Heyyy Petra!!! You are the BEST manager ever 🥹🥹 I’m telling everyone that she is really understanding and has provided great service for me especially as I’m going through college I’ve felt nothing but supported. This location has been extremely understanding of my situation and I’m sure any location so please rent here! Thank you sooo much xoxo
My experience with public storage was very pleased with the results I gotten from a beautiful worker that help me resolve a big problem and made my day. Thank you so much .
Hey Petra, thank you a bunch. We greatly appreciate your service today. You did an amazing job.
Petra is absolutely amazing. She helped me not only get some late fees taken off my account but also helped me get my storage rent lowered too. Its such a blessing for a single momma. Thank you Petra!
Petra is awesome so helpful and kind and courteous great public storage employee give her a raise!!
Stephanie and Petra are the best . Helped me the best in every step 💯
my experience was awesome. Marina did amazing and was very informative. So excited to continue using their services. So glad the people are nice too!!!
Petra was extremely helpful and very friendly took care of what I needed in a very efficient way. Thank you Petra.
Ms. Petra is an absolute delight to work with. Her trainee is awesome as well. I purchased the wrong size unit unintentionally online. She not only showed me the sizes of each unit available virtually, they walked me through to my unit and other units and made my transition to a larger unit very smooth which made me extremely happy. Their customer service is absolutely exceptional and I will definitely recommend this storage site to any and everyone that I encounter who are in need of a clean and reasonable space to keep your belongings.
Hey Petra great customers service. Got me in and out 👏🏾
Petra was awesome! She took care of everything so fast!!!
Petra thank you for making this easier for us auction buyers really was a great help to get our unit thank you very much.
This is the best place I’ve ever used to store my things at. They have amazing service and amazing people to help you while using their facility. If you have any issue at all just ask for Petra she is a wonderful person she made my experience one of the best thank you so much PETRA
Paz helped me at the Roseville location he was great
Are you kidding us? From one hundred ninety-six $$$ to Two hundred sixty eight dollars per month ... just ask for the most expensive items from my storage pls!
Petra and Elizabeth was so helpful they resolve the situation that I have going on for over a week and a half but they did a tremendous job resolving it.
They are the best!!!
Petra was great customer service, I rent with storage and appreciate her service
Petra, thank you for your service.
Petra was very informative and extremely efficient. Refreshingly great customer service
Yeah, yeah, I came to the property. I rent it Roseville location period I say thank you to Petra for helping me with the details of my account. I'm a new customer and I clearly did not know. I had an unpaid balance that created a huge issue for me. But now has been resolved again. Thank you, Petra, for all your help greatly appreciated.
Jordyn and Petra did a great job helping us open our storage unit! Thank you guys for your help
Thank you Tiffany and Petra you guys were amazing even when training
My family and I had to make an unexpected trip this way from Socal and Petra was just the best!!!! Thanks again girl ✌️
Hey Petra thanks a lot for helping me out with my account, came in to make a payment and receive a decrease. Great customer service always looking out for the customer.
I come here to make my payment and as always Petra has outstanding customer service and greatly appreciated
Great customer service Petra. Thank you so much for helping me with my move in.
Petra great customer service thank you for you help
Thanks Petra for your help! Great customer service!!
Petra great customer service great detail nice property and clean and quiet.
Petra, gave me great customer service! I appreciate her! Made things easy for me!
Kellie and Petra took amazing care of me! Quick and easy service, definitely check this out if you're in the area.
No thank you very much for all your service I appreciate you helping me with my transferring properties and staying with Public Storage
Petraaa was Amazingggggg !!! She was very helpful and has greattttt customer service.
Petra was awesome!!! Very kind, friendly and professional. A true blessing. Thank you so much Petra!
Petra is amazing ! She worked with me in changing my storage space and gave me a much convenient one! Thank you wonderful customer service Petra ! :)
Petra, thank you so much great customer service and thank you for the assistance with the Public Storage app
Thank you Petra for all your help. Very kind and helpful.
Very Great Customer service. Petra really helped me a lot especially with directions to the storage.
I had a great experience at Public Storage in 3300 NorthGate Blvd. Petra was very helpful in providing me with the perfect rate and storage size. She was very friendly. I would recommend this location over any other public storage due the outstanding customer service from the Property Manager Petra.
PETRA! PETRA! PETRA!! She is the absolute best, very kind, understanding, and helpful. Always takes to to come by and say hello when I'm checking on my until. I appreciate her so much. Keep up the good work girl. The property is always nice and clean. This is my first time having to use a storage unit and this one is great. I would definitely recommend.
Petra thank you for help with storage great customer service explains very well
Petra is the best love this place
Great customer service patient and helpful. Thank you Petra
Came to rent a space met Petra she gave great service great deal thank you
Thank you Petrafor the great service and help with our storage needs.
Petra great service thank you
Today I had a very positive and professional experience with Petra. She extended her duties and customer service skills to great length which I hold she and her company in high regard.
Hey Petra Thank you for helping me with getting my increase lowered and thank you for your wonderful customer service.
Thank you Petra for all of your help,
I appreciate you!
Petra, thankyou very much for being friendly, informative, and extremely helpful every visit I had while I had items stores here. If i need another storage unit in the future, i will definitely use this facility. Once again thankyou so much Petra!
Petra gave great customer service care.
Petra was awesome, made it so easy and fast, friendly service.
Petra is nice and helpful, save me and got great deal
Petra was very patient respectful and helpful
Petra and Shauna are the best for storage
Petra helped us with our storage needs eeven with difficulty she came through
Thanks Petra great Custer service
Petra was awesome and very knowledgeable. Helped me throughout the entire experience and I am extremely satisfied with the service she provided.
Petra Has great customer service. Thanks a bunch.
My husband and I met with Petra upon entering the office. She greeted us with great customer service. Very friendly and helpful!
Very friendly and extremely helpful. They took the time to make sure I got the best deal for my money.
Website advertised $1 first month and gate access until 9pm. The first wasn't true because this location "isn't eligible for the promotion". First day we loaded up two SUVs to find that this single location only has gate access until 6pm and the office woman turned us away with two full SUVs at 6:02 pm.
Loading then unloading two vehicles the same day was a large inconvenience, but management ultimately apologized for the issues and were able to resolve the issues to our satisfaction.
Petra is amazing very nice and helpful.
Coco gave me good service, she is very friendly and professional and assured all questions were answered
Dangerous inside and dirty
Coco is completely resourdeful, Well manored and is always helpful especially with translating. Muy amable
Hey Petra great costumer service thank you so so much
Well ran property. The Manager, Coco, is always helpful.
I mean it's a Public Storage I don't know what deep inner knowledge you're looking for. You manage your own storage, the people who work there are pretty nice. They could really use an on-site dumpster for if someone is cleaning out their thing but that's about it.
Moved my stuff here last week, Petra was super friendly and very helpful!
Great service and respectful staff. We met with Petra who went out of her way to help us move our stuff into our storage. The facility is automated and has a really convenient process.
Superb customer service.
Thank you Petra!
Petra Thank you so much for help with Public Storage great service
Coco is nice and helpful with many things. Property is kept in good shape her and Richard as well has always treated me with great respect
This was my first time trying to get a storage unit, and I was very impressed with how friendly and informative the front desk (Coco) was!! She helped me answer all me questions and was extremely helpful! I will be returning to this location based solely on the customer service! Thomas was nice as well!
Coco was really helpful ❤
Coco is awesome. Saved me a day of stress
I would recommend this public storage to everyone looking for storage. Coco is awesome!! she is always helpful, kind, everything is kept clean. Thanks Coco and public storage😏