Very friendly and helpful
Thank you so much Barbara ! We appreciate your help and touring us about the business . We are excited to stay here long term !
Best storage I’ve had in a long time Barbara is a dream to work with
Barbara was clear and easy to understand her. Getting a storage was simple here
My unit was ready when I got there with a lock, waiting for me very welcoming thank you very much
Great place to store your important items. Got a great deal on my storage very clean. Barbara was very kind & helpful
Barbara is super helpful!
Very accommodating staff at the Rohnert Park location. Appreciated
Muy bien atendida por Raquel, el lugar muy prolijo y limpio, solo me faltó tener luz en el pasillo de entrada, el resto todo muy bien
My Experience at Public Storage has been stellar due to one reason, and that is Barbara, the on-site manager. I’ve been renting for nearly 8 years and have rented prior years before that. Barbara has Always been professional, CONSCIENTIOUS, communicative, friendly and easy to work with whenever I had a need or concern. Thank you, Barbara! I appreciate all the years and it is a pleasure, knowing you. I hope you are well regarded by Public Storage and that they see the same in you.
You have one of the best managers that I’ve ever had to deal with. She is so supportive in helping wherever she can. Barbara is the best.
This is a very clean and fantastic storage place. Barbara and the staff are fantastic and we always appreciate this place
The woman that helped me today was SO extremely kind & patient. I walked in very mad about a rent increase, my inability to pay without downloading an app and my frustration with losing my gate code. I was smiling and laughing when I walked out and realized I had paid my rent, downloaded the app and had my gate code written down, in hand! THAT is excellent customer service.
Have had a great experience, starting when signing up with Barbara 3 years ago. She is very helpful every time I am here.
Barbara and her team run a great business and made my experience here seamless. While I was in a transitional phase of my life they facilitated an initial locker for my belongings. When I had to add a 20’ full size Chevrolet they found me an easy access unit that accommodated everything. Their regular cleaning and security patrol keep the place in shipshape condition. Moving can bring out so many emotions and Barbara’s kind ear and understanding of the sometimes traumatic nature around placing one’s life in storage helps so many. Thank you!
I love Barbara. She has always been there for me when I needed her. She makes Public Storage a great place to be!
The manager at Rohnert Park has always been nice and helpful answering any questions I've had reguarding your facility. I feel my belongings are secure.
The Public Storage in Rohnert Park is the absolute best Public storage I’ve ever rented from. And Barbra, who manages the facility is incredible. Not only does she keep the site clean and functional, she’s kind, considerate and is a compassionate human being. A surprising rarity these days.
Great service. The attendant barbara was super sweet and loving. I got everything i needed super fast as well. Highly recommend this storage facility
The good… Barbara was great to work with for the 3.5 years we rented units there. She was very helpful any time we needed assistance. The bad…. We had two 10x15 units and they were reasonably priced at first. When Public Storage took over the property, our rent immediately increased by $100 then increased again which put us double where we started. We received another increase notice last week putting our units at over $500 each and finally decided enough was enough. We would have stayed for years but large chain storage places don’t seem to value long term renters. My parents are on a fixed income and could no longer afford to stay so we have no choice but to leave and find a less expensive storage option.
Barbara is truly awesome.
I just recently moved in to public storage and let me tell it’s the best experience I ever had Barbara was so kind that she helped me set up the gate code and everything
Signing up was super easy and Barbara was very helpful. Got the app downloaded and us into our unit in minutes.
Great customer service. Explained everything very well.
Barbara was very helpful and very sweet, great customer service with a great attitude! Very nice and trustable public storage unit!
Im a college student and have been using this unit since sophomore year. I ran into Barbara one day… She was so nice and kind to me. As a young female college student, I felt very safe at this location with the amazing employees. That’s why I choose to come back every year!!!
Barbara is amazing! Makes it so easy I loved her presence.
We have had storage here going on three years, and Barbara here is amazing, she is really nice and very helpful and if you ask her for anything she is willing to help where she can!
-brenna and Christopher
Donald and Patricia were super helpful with my questions regarding a rent increase. Appreciate the attention to keeping the customer happy!
Great storage company. Been with them for years now!!
Carole, I can't thank you enough for making one of the most stressful and emotional moments of my daughter's life, an affordable and smooth process. You're customer service, kindness, and understanding was the key in this new beginning. Again, thank you so much and God bless!
Very fast and helpful experience. Great customer service.
Barbara gives good service and is always available to help with questions
Barbara, the facility manager, is absolutely amazing. She is highly professional, always well-informed, and provides information quickly and clearly. She goes above and beyond to ensure the property is safe and secure at all times.
This is by far the most secure facility I’ve encountered, and the level of service is outstanding. If I could give 10 stars, I absolutely would.
Geraldine at public storage is very knowledgeable and friendly. We need people like her working with the public. Thank you.
Barbara is great! Absolutely best customer service!
Redwood Storage is the best!!!Five Stars all the way!!! Mike, Elizabeth and Angelina go above and beyond to assist all your storage needs. They even share treats with your furry companions! Thank you for all that you do, I appreciate each of you!!! 🙏🏼♾️
The service was amazing and the lady working the front desk has one of the best sense of humor
Barbara is very attentive and courteous
I've been at this storage for quite sometime. Well maintained love the hours so if i needed to come later & wouldn't have to rush & worry about get locked in. I feel the prices are pretty fair. Even when it changed hands I was worried that I would have to deal with a new person. I don't like change I only stayed because of Barbara who is on property management. Barbara is very helpful kind I feel very comfortable around her. If I need a lifht bulb changed she gets right on it.
Easy process, Barbara was great in the office.
Barbara was a wonderful help getting my new storage unit taken care of with me. Thank you making this a smooth experience and hassle free!
The lady ( Barbara ) managing the place is lovely. I’ve had a unit there for over 10 years. Clean and proper place.
Barbara was sooper dope! She went above and beyond, on mamas she was like mamas! Took care of us right, & Thass on block
Barbara was very helpful with questions and very friendly.
The rates are competitive. The manager is great. The site is always clean and in good repair. The site is all one story, so no stairs or elevators. Easy gate access using the Public Storage app to enter and leave the property.
Barbara helped us tour a unit and shared all the information we needed. Unit and property were clean. Very excited to have our storage unit.
Got a great deal for Presidents’ Day on an indoor storage room. 6x10. Great size for what I needed (holiday storage) after reserving online I got a call from a very nice woman who knew her job very well. She helped me get everything set up right then and there on the app and directions for how to access the facility. Can’t recommend her enough!
Awesome and easy, clean space and solid communication. Barbara was awesome
Barbara was amazing and guide me through the whole process. I was able to go there on my own with no issues! Totally recommended.
Quick, friendly and easy.
Well, if you’ve been following me around, you know that we’re moving to Rohnert Park house isn’t exactly ready yet so I stopped by Public Storage and a wonderful wonderful woman named Barbara took care of us. Got us a deal on our first roll up and then seamlessly got us into a second one as well and she really knows her stuff very helpful and easy to find for answers. I think she actually lives there.
Extremely helpful helpful staff (Barbara) great location (Ronert Park). If you are looking for a place to store extra STUFF this is the place to go.
I searched the Internet for local storage units and came across public storage. Noticed that the prices seemed reasonable so I decided to read the reviews to further my research on this facility. One common thing you will see is the name Barbara and all but a few say she's amazing. As a new renter of public storage I can say she is AMAZING basically the main reason I signed up.
Really sweet ladies at the front desk, that are super helpful!! Very excited to be taken well care of here. :)
Great experience and friendly employees!
Great experience and easy do business
Barbara was super helpful with our rental and made our move much less stressful than I expected.
Geraldine was a huge help and made this process very easy and easy to understand! A pure professional.
Barbra has been phenomenal, and I’m stocked to be renting from her. All property managers should take notes.
Barbara is a shining light in an increasingly dreary world! ❤️😸❤️
Great customer service... Barbara is fantastic!
Super easy and friendly experience!
This was my first time renting a unit for public storage and Barbara was very helpful and kind, she gave a me a few free boxes because they had switched management and needed to get rid of the old logo boxes. What a deal!
Quick and easy to rent a unit. She gave us the best deal that worked for what we needed. We feel safe storing our items with the security they provide.
The process of shopping and ultimately renting a space was very positive. Barbara helped me make my decision by providing important information in a way that was easily understood. She walked me through the rental process. Again explaining clearly each step. She was friendly and professional.
Barbara was very professional and great to work with
Barbara is absolutely wonderful. Very helpful on the phone and here. Made everything much easier
Barbara is excellent, welcoming, knowledgeable, nice. The whole process took very little time and effort. Thank you very much.
Barbara was very helpful and show us two units and we signed up for the second one. Thanks Barbara
They’re very clean, safe, and punctual. Barbara knows her information, she’s been here for over a century! She’s got this place covered.
Barbara was great. Smooth and easy process.
Had a bit of confusing with the online pricing and specials but Barbara in the office was kind enough to make sure we got it sorted out and was left satisfied.
This place has a lot of factors about it that can be better; the fact is, the corporation doesn't seem to pay much attention to requests for assistance in the app right under help and support, nor email, phone calls, or messages left with staff on-site, to either the district manager or to corporate. I've asked and sent MANY messages over the course of YEARS, and received little to no response and/or productive action in return.
However, over the course of some of those years, I've had the pleasure of getting to know one of the staff a little (Cindy), and witnessing her while she's working.
She shows IMMENSE dedication to this place (which doesn't strike me as being worthy of her); one can tell in everything she does, she truly loves her job, this location in particular. Anytime it's brought up, her entire countenance brightens — even if she has reason to complain, she makes any complaints in good humor, while still remaining positive & upbeat.
I don't know if they really treat employees very well; I know they don't necessarily uphold great standards in many other areas, but she most DEFINITELY improves upon things, putting great effort into keeping it clean (both inside AND out of the office), really making sure to sweep & de-cobweb religiously, ensuring a bathroom that's *actually* clean, and making sure to put in the time to make 'all the calls'.
Cindy is a true gem 💎 — if she'd let me hire her, I'd snap her up in a heartbeat; but alas, she LOVES working here. I sincerely hope they appreciate her — I know I sure appreciate the clean bathroom! Give that little powerhouse something to *Really* work with, and I can't even imagine how she might soar to new heights of success. Her attitude and care for the patrons here is definitely something to respect, admire, and mirror.
Cindy: THANK YOU for always going above and beyond to provide amazing service — you really do succeed! 🙏💌🙇♀️✨
Barbara is such an amazing help and shes made us feel welcomed here at the storage unit!
Barbara was lovely and very helpful - thank you!
Barbara was so nice and welcoming. She provided much info about this storage facility
Barbara is the sweetest woman ever! She has been so helpful moving in and out. We love her.
Easiest experience of any storage facility I’ve ever known!
I began storage in March 2020 and the comfort of knowing my newly refinished antique furniture and family heirlooms were secure, under Barbara's professional and sharp eyes were all I could have asked for. June 2025 was my last month and I thank her for the ease of renting, handling any concerns, as well as questions.
Unfortunately with the new (Public Storage) Co. my 10 X 9 went from $293 to $374 (incl insurance) so I found a nice 10 X 10 closer to our home in west Marin for $237 (incl insur).
Nevertheless I appreciate having had this secure and well-maintained facility for 5+ years. The manager is excellent.
Barbara was great. & so friendly to. What. A pleasure
Barbara is wonderful, very polite and extremely kind! She has always been patient with me and very helpful!
Barbara is the best .so helpful and considerate
They were very helpful getting us in
Great friendly service! Very helpful and easy to work with.
This site is located close to the 101. The app was easy to use to sign up for a space and pay. The facility and spaces are clean. The on site staff were very professional and helpful.
I needed a unit in a pinch. I was able to secure one with ease and for a great deal. During my short tenancy, Barbara was so pleasant and provided all the information I needed courteously as well as professionally. I would absolutely recommend this location!
Barbara rocks.. super helpful and knowledgeable and polite set me up with exactly what I needed.
Barbara was friendly and efficient!
Barbara is extremely helpful. I have been able to get the right storage for what I need and very pleased with the services so far.
Very kind staff and easy set up for a new unit. They were very informative.
I love it, very nice people. Very well thought out. Very sweet.
Excellent customer service from Barbara thank you
Great place! Good people!
Great place with great people who work there thanks Barbara and Cindy
Easy move in, property and unit was clean and ready to store my stuff. Barbara was very helpful in the office when getting moving supplies. Definitely recommend
Mika helped me rent a storage unit. She was really nice, resourceful, knowledgeable and professional. I was impressed by how much she knew and how expertly she handled the transaction. Good central location, safe and easy to access. Mika made this a great experience. Will recommend to others!
Storage Sizes are good deals here... I was concerned about some of my items with the heat. Went over to the unit at high heat time of day in the latest heatwave... The inside unit with door close was cooler inside than in the shade.
That put my mind at ease, for those candle boxes.