The manager on site that helped me today was great! She made the process simple and fast, give her a raise!!
Great location, prices are good. It’s always clean. Also Utonia is amazing couldn’t ask for a better place
Utonia was so helpful and very kind and I feel so appreciated thank you so much Utonia and she’s just the kind of representative every business should have. Thank you for being so kind in this time of need! You’re simply the best and beyond words could ever say I’m so grateful!!!
Michelle is a real gem and was so kind and helpful - I got hit with a late fee because of some auto pay issues and she was very understanding and help me handle it and waived the fee for me.
I have a great help from the employees that is here at this site. They always been nice to me and wonderful, best service ever
I been renting storages in many different places around the bay and I haven't found cleaner areas & a kind personality employee's.
Always have the right size I need for a price that fits my budget Not ever been given a space that was too far or difficult with my physical disabilities and limitations So far really satisfied with the exception of billing having some odd other charges which I have yet to correct adjust and with their chat representative which is a really convenient feature and hopefully will turn out well
Utonia the site manager is extremely friendly & professional & very helpful on everything that we’ve needed.
The facility is always well maintained & clean & the staff is super friendly.
I highly recommend this storage facility with this manager & staff.
Clean space and friendly staff. Utonia and jasmine were very helpful with any questions i had and very friendly. Good storage hours
I had a very great experience great hospitality and I appreciate the customer service
Came in and was greeted by a beautiful lady with gorgeous eyes can’t remember her name but she has the best customer service. I don’t go to my space that much but today I came in and was greeted by her. My rate went up and she was able to get my rate fixed, I really appreciate the great customer service, she even showed me how to work the mobile app. I hope you guys know what manager this is, tell her she is amazing. Good job public storage
Have storage unit here, right off the freeway, great location. Place is always clean, manager Utonia has always been a great help as well with questions or concerns I have. I definitely would recommend this location to friends and family
Great location, prices are good but most of all Utonia is the best has the best customer service would definitely recommend to others
Utonia has been so great & helpful, love her personality & kindness at the public storage, i really appreciated the quality of the carts & that there was AC through the storage building. Would def recommend this location!
Utonia has been a major part of me staying at this public storage with excellent customer service skills carts available for the times that I need to use them with excellent knowledge of the app and very awesome when it comes to helping me navigate it smooth transactions with my payments excellent five star review
I've been here at this particular storage for over 3yrs and the service has been Awesome. I recommend this storage for everyone. Utonia, Robert, Sierra provides the best service at 4179. Thank you for your wonderful service. Robert Lee!
First impression was the key. Neil, Robert and Utania made sure to welcome me
Technology with the gates is awesome. Using the app to open the gates is amazing.
I highly recommend this place.
This facility is amazing clean and well maintained prices are affordable and the manager Utonia was so helpful and sweet as can be
Beautiful service very much appreciated.
Utonia is a asset to public storage company a great provider for information that public storage provides under their guidelines she's very helpful and friendly she worked at a different location that I obtained a unit before but once I knew she was at this location I came right over great customer service
Thanx such a wonderful Place very clean and I have met a lot of friends there!
I will definitely recommend this place. Have a great access of accessibility.
Utonia gave us excellent customer se4vice. She deserves a raise.
Go straight was very helpful detail oriented utonia
Very helpful clean and great customer service!
Utonia is theeee best! Her customer service is excellent and she always lay out all the options. Im going through a rough time and PS was able to accommodate me. 10 out of 10.
I'm 😁Bec I come SF work..it allows me Access by 9 pm closing to GET in out...I need STORAGE unit til things Fall into place for me ,,work, kingdom Hall,,have my belongings nearby to Access..😇🤲🙏 thanks PUBLIC STORAGE!
Basir is great! Thank you so much for your help!
This was my first experience needing storage. The area is generally kept pretty clean and even has restrooms. It is easy access, close to food and freeways. The staff is ultra professional and friendly. They even have carts to help transport your items from the car to the units. And this is temperature controlled...I left some dry stable food and a plant in the unit while moving living spaces for a week. Everything was still cool and dry! Highly recommended. Awesome experience at the California Drive in Pittsburg. Manager and staff are awesome giving heartfelt customer service. Thank you PS team!!!
So far so good, except elevator blue tooth doesn't work.
Love this storage place, right off freeway. The woman who helped me and my sister was so sweet, it’s very well kept. She was wonderful!
The lady who helped me was very nice very efficient did not keep me waiting forever and was able to walk me through all the paperwork and stuff rather quickly. I was dreading coming into rent a space thinking I was gonna end up there for a long time. But the lake, the worker was very nice and helpful.
Great service, I absolutely love Utonia she was able to make some adjustments for us ! Thank you so much, Happy holidays
Just want to give a huge thankx to Utonia for her great customer service. She's always welcoming with a warm smile and this facility is well kept and have never had any issues with service or security.
Thank you Utonia S. Your customer service is excellent. I appreciate all you did to help me. You're a gem.
Me and my wife have had a storage here for about two years. The location is perfect right off the freeway. It’s always really nice and clean. The new manager Utonia is amazing she takes pride in her job there, definitely would recommend this location
So ive been having a storage in this location for over a year now and I gotta say its an awesome establishment. Its always clean, never have I had a problem with the workers or the people. And I just got off the phone with Utonia who had excellent customer service and helped me out with all the questions I had concerning my unit.Thank you guys, praise God! Hallelujah!
Utonia is the best an she gave me water in this heat
Thank you to bobby for your amazing help! She was kind, funny, and super helpful. Loved my first experience at Public Storage
This facility is amazing. The staff is friendly and wonderful. Love the vibe and the property is clean. No trash . Easy to use mobile services. THANK YOU LADIES. For helping me.
Been renting here at this location for years, but I’ve had the pleasure of the new manager Utonia she is honestly the best! Great service great personality and awesome customer service
Ive always had positive experiences here. Sharon was knowledgeable and helped me with some rent confusion
I’ve had storage here about 3 years ago. I opened up a new account yesterday and everything went smoothly from the time I walked in. Jasmine helped me find the right storage unit that was reasonably priced. Will continue to do business with this location in the future.
Always courteous and understanding of what’s needed.
Cierra was amazing, very helpful, very informative, explained everything perfectly and repeated herself anytime I needed something repeated. Showed me the unit sizes I was interested in showed me how the locks work. Explained insurance and the billing cycles. Super friendly,.Amazing staff overall.
This was my first time with Public Storage here in Pittsburg California. I came in person to rent a unit and Cierra was first to assist me. She was extremely friendly, knowledgeable and helpful! Such a sweet person. She got me all set up with my unit and ready to go! The landscape is super secured and well maintained! All units were clean and well installed. Cierra made the process clear and concise. If moving to the area and looking for a great place to have a storage unit this location would be the best! Ask for Cierra, tell her Specielle sent you! ; )
Cierra was of great help today . She showed great customer service and was very knowledgeable. The location was also very clean and well maintained
Chimere and Robbie thank you great work
Chinese was awesome thank you for your help place smells amazing
Highly recommend. Appreciate Alejsandar and Sierra for helping me find the perfect unit.
Clean place to store great customer service Chimere and Paul...great place to store come to this public storage
Great team, Good customer service. I had a very pleasant experience with Chimere today. I came and didn’t realize I had a bill hike and missed the notice . I was unset because it unexpected , after I paid my current bill Chimere was kind enough to helped me out by finding a temporary lower rate. I appreciate her help me.
Shoutout alaksandar chimere getting me taken care of for a great price!
Chimera gets the job done great team clean property
Chimera is great help great service
This place gives great service I HIGHLY RECOMMEND CHIMER IS A STARR
Where to start? This has got to be some of the best customer service I have ever experienced at a public storage ever - and that's coming from a rather complicated customer.
I visited this location several months ago after scheduling a move out. Long story short, I ended up rescinding the move out however, my lock was already taken off by the time I arrived.I was confused and eventually it was explained to me that a higher manager would have to come out and cut my new key.
Thankfully, this was no issue for me as I was reassured several times that my items were safe. Fast forward to 2 weeks ago, I'm preparing to move and needed to start planning for my move out. My move out was scheduled for today 7/31/24 and I received a courtesy call reminder yesterday and today. I was able to clear out my unit with no issue whatsoever. the unit was EXACTLY as I'd left it and there were no bugs, tampering, or any other issue.
I would specifically like to dedicate this review to Sea who helped me out BOTH TIMES- and when I say she went about and beyond I REALLY MEAN IT!! The first time, the gate to the facility was having issues all morning and there were other matters that needed to be dealt with and she kindly took out the time to assist me (this includes walking back and forth to my unit on the back of the D building), helping me buy a new key, and explaining what next steps were to re-access my unit. Today, she helped me pick up said keys to the lock I'd ordered before and also explained the move-out process to me.
There was another lady who helped me actually check out at the counter and figure out some other things I had to do at the facility while moving out.
I HIGHLY recommend this facility because they are professional, friendly, and very knowledgeable about their processes.
Should I move back in town and need a storage space, this is 100% where I'll be coming for my storage needs.
Thanks again Sea!
Great help and amazing service
Alex was great very friendly and helpfull
Great customer service. Very helpful employees.
They gave me good customer service and they are very kind
Love the customer service Shamir is a star worker she is awesome...great team!
"I've been a customer at Public Storage in Pittsburg for almost 10 years, and their customer service has always been excellent. The staff is incredibly helpful and consistently goes above and beyond to assist. Highly recommend!"
Real good services worth kim
Sharon was very very nice and helpful especially since iv’ve been running errands all day and all the customer service people were rude . But Sharon was really nice and helpful :) thank you
Thanks chimere great job beautiful person inside out
I, Nancy Bryant, was a previous customer here at this Public Storage property, I really appreciate every single worker. All the employees have exemplary extroadinary customer service skills, patience, and go above and beyond. Alecks, Robert, Jasmine, and Cierra all deserve 10 star ratings in my eyes. I always felt safe and secure here and leaving my belongings here. I will be recommending this property to all my family, friends, and associates. I am asking for Corporate to acknowledge and reward these employees as they deserve with a special certificates or accommodation letters. It takes people such as them to make the world a better world. Thank you for hiring such excellent employees.
Great customer service. Very satisfied with the service. Thank you.
Chimere is great help good work team this site is clean I give them,10 stars
Great customer service. Chimere was excellent. I would recommend to anyone looking for service.
They were especially helpful today
Everyone here is super nice and helpful!
This facility, as well as staff have been great! Always answered questions, accommodating whenever we needed it.
Alex was so friendly and welcoming as soon as I opened the door. He answered all the questions I had and was very knowledgeable. I will continue to recommend this location to family and friends. Jasmine was awesome as well!
Jasmine was a big help and helping me find my unit and show me where it was at and great customer service thank you Jasmine
I came in today and Chimere really was a great help She really takes charge public storage needs more like her this place was clean and very good Customer Service
Cierra was awesome! She changed my light bulb immediately in my space. I would definitely recommend this storage space to others.
Alex Shamir great customer service!! Best help!
I encountered Paul; he was respectful and very welcome. He explained everything and I got what I expectedt
Chimere was very helpful nice and very understanding.
Great experience! Thank you.
Chimera was great help she really save the day I really needed a storage and she was quick love this facility Thank you Chimere
Cierra was such a wonderful help to my elderly client and myself, so friendly and knowledgeable
Robert was very clear with his instructions. Thank you!
Really enjoyed the small storage space thanks for your great help cierra
Cierra and the team are super helpful and informative definitely recommend.
Cierra is a great employee great team good job
Chimere helped she is an great employee
Very helpful with transfer
Good service, they were right on top of my reservation.
Great service Cierra was awesome
Very nice lady at the front desk
The staff at this location were all very nice and helpful. It was my first time renting and thankfully they were very knowledgeable and made renting easy and fast. The explained the app to me and even though I was hesitant about it they showed me how to use it and made it very easy and clear to understand. I’m going to recommend this location to everyone I know all because of the rockstars that work that store!
Ann was great. She was very helpful, very professional and knowledgeable. And she was alway smiling.
Mario is very helpful and he’s a great guy
Mario was very helpful and he was very nice.Great guy🤗🤗
I could not thank Mario and the staff for their superior service. They welcomed me with open arms and answered all my questions. I cannot thank them enough for the service
I’m giving my review for my special friend Mario he’s a great worker & gives good opinions & very understanding ❤️
Friendly service and decent prices to rent a storage.
I want to thank Mario and his team for providing excellent customer service. Each visit was a pleasant one. Mario was always very helpful and accommodating when need. My husband and I appreciate it, and we will continue to refer others to this location.
A Pleased Customer
Yesterday I stopped by to prepare myself to move and rent a storage. Keyniya was so helpful giving me information along with options and also Tyler was kind to show me the 2 different storage. Both parties was great. This is my 2nd time renting out a storage from same location and I have no complaints, the people that works here are professional and great with customer service but mostly very secure.
Best service. I have had no trouble and the staff members are the best here. Sierra and Ana have been so helpful and always ready to help when we need it and they always have the perfect smile when we meet them. I’ll recommend this storage facility anytime. The best I’ve come across. Thank you
Anna treated my and my mom enthusiastically well. She was welcoming and comforting in helping us in our new endeavor. I loved the service 🫡
Cierra has been a great helping me around the property and navigate the Public Storage app. Great customer service at this property!
Mario..Anna, and Tyler are the greatest. This crew here are always taking care of all my needs. They are always smiling and happy. They make me feel safe here. I'm going to go home and have a seven course meal just for them a six pack and a bag of chips.
Y help was amazing. She was so sweet n respectful. She help in every way. I just wish I remembered her name. Lol great costumers services
Very helpful and knowledgable , got in and quickly but made everything clear.
I remember the names of the individuals at this location how can I forget there names they were Mario and tyler. They gave me everything I needed and then some not only with the business we handled and the awesome service they gave me, but also with just staying alive and wanting to give tomorrow another try. Thank you for such good service and you guys have a blessed day.
Nice and clean place. Very friendly staff.
Ciara was extremely helpful, polite and patient. Went above and beyond her duty. Appreciated her help
Mario went above and beyond. Awesome service
It was a fun experience, very helpful
Dominique was amazing and answered all my questions and all staff in office made it very easy for us <3
Good morning, I met with Ms Dominique and I'm pleased to say she met all requirement needed..very helpful, pleasant ,and keep a smile on her face..she will go far with your company...blessings.
10/07/2022 Clean and great customer service both Tylere and Mario were willing to help and answer all questions. I felt comfortable and supported by them. Tylere explained the difference of storages and was able to give me a walk through as well. Very informative. Recommend this PS. Employees seem to enjoy their jobs.
10/8/2022 I had to go back and change unit size. Anna was my CSR and she was just as awesome. She took her time and asked if i wanted a unit near the evaluator and she took her time in reaching. Found one and gave me another walk through. Ive been stratified both times I was there. The energy was still the same!!!
YOU HAVE A GREAT TEAM at this location.
Mi favorito por años escojo este lugar .. ningún queja Margaret tiene carácter y actitud de una manager ejemplar.. sabe aser bien su trabajo.. y su hija un amor siempre me ayuda a pesar de q mi inglés es malisimo..
Really a helpful staff. Mario and Tylere helped solve a problem I had and get me the unit I wanted. They definitely went above and beyond. Additionally, the facility is very clean and safe. All the staff seem to take pride in making sure the facility is clean and the customers are safe.
Mario was super helpful with getting me my storage unit. 10/10
Very great place the people there are really nice and friendly
Mario was fantastic! The crew here was very helpful! Anna and Tyler all smiles! Great customer service.
Thank you tylere for your great assistance in my transition you are the best.
I reserved a 5x5 unit for $60 .at
PUBLIC STOAGE .1
275 California Ave today of all days THE FOURTH Dominine is the lady that helped me got me in to a 5 x 10 for $30 with insurance . Thank you Dom was really going threw it and needing a place to put my things and when I saw how lil the five bye five was I about cried .. thank you for making my day so much better .... I could only give you five stars but you deserve ten ... **********
Staff at this self-storage facility have always been competent, pleasant, and upbeat. Great people to deal with!
Briana gave me 10 stars! Thanks for your help!
This has been a blessed experience
Tabitha went the extra mile beyond the call of duty. She really made our situation a lot more smoother and seamless we had to 2 get storages and she made it much better
I left a post at the wrong location but I spent the time to find the right one because that's how good Tabitha's help was in getting me started! I reccomend Public Storage, great people
Tabitha was had great customer service and help me with everything and told me great information thank you for the service
I came in to rent a unit and nice lady named Tabitha was very helpful and informed she help me rent the space and today i stoped in having problems with app. She stopped and helped me . she is more than 10 thanks public storage
I came in about a week ago or so to get a storage and Dani did a awesome job at helping me find the right storage . Even now when I come in and she’s there she is always welcoming and super nice . Hire more ppl like Dani 🙂
We have a unit on another property and came in this office a minute after they were closed and Tabitha helped us out without worrying about the time. She didn't run and close the door. She was very patient and answered all questions and gave a number to customer service in case we needed more information later. I'm so happy with her service and we need more people like her working with customers.
Had 2 units here for over 2 yrs.. much longer than I wanted.. never had any issues.
Great customer service! Dani was very helpful and informative during a stressful time when I needed a storage unit quick. The process fast and simple! Thank you Dani!
2/1/2022
Let me start off by giving a BIG THANK YOU!! to “TINA” (employee @ 1275 California Ave, Pittsburg,CA)who helped me via phone, customer service was EXCELLENT! She solved my problem concerning “billing” VERY promptly. Keep up the good work Miss Tina, and blessings to you.☺️
Great customer service. Very informative and a very easy transfer of units as I was there to downsize my current unit. Forgot her name but love the purple hair!
Simple, efficient, thoughtful very kind and funny Tabitha is the best look forward to our time here thanks to her
They've been friendly, honest when detailing the rates, unit availability and heads up when rates increase! And MOST important the units are CLEAN and I'm in their air conditioned bldg which is nice during the summer months! 👍🏽💯😊😊