Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 4900 Roseville Road, North Highlands, CA
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
-
5'x5'Online only price$ 29/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 29 /mo $ 40Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 31/mo
Small 5'x5'- ground floor
- inside unit, swing door
- near door or elevator
$ 31 /mo $ 43Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
5'x7'Online only price$ 35/mo
Small 5'x7'- ground floor
- inside unit, swing door
- near door or elevator
$ 35 /mo $ 49Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x7'Online only price$ 44/mo
Small 5'x7'- ground floor
- outside unit, rollup door
- drive up access
$ 44 /mo $ 61Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x15'Online only price$ 51/mo
Medium 5'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 51 /mo $ 63Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x15'Online only price$ 53/mo
Medium 5'x15'- ground floor
- inside unit, swing door
$ 53 /mo $ 65Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 58/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 58 /mo $ 67Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 83/mo
Medium 10'x10'- ground floor
- inside unit, swing door
$ 83 /mo $ 110Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 90/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 90 /mo $ 119Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x12'Online only price$ 94/mo
Medium 10'x12'- ground floor
- inside unit, rollup door
$ 94 /mo $ 124Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 125/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 125 /mo $ 144Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 160/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 160 /mo $ 168Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x25'Online only price$ 166/mo
Large 10'x25'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 166 /mo $ 215Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
8'x25'Online only price$ 178/mo
Large 8'x25'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 178 /mo $ 187Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x30'Online only price$ 200/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 200 /mo $ 259Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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Self-Storage Near North Highlands
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Storage Near North Highlands CA 95660
Self storage near North Highlands is located between Watt Avenue and Myrtle Avenue just west of I-80. Find us adjacent to Sacramento McClellan Airport and convenient to American River College.
Small Storage Units Near You in North Highlands
Frequent flyers out of Sacramento McClellan Airport can stow travel items close to the runways in one of our small storage units. Golf storage is a popular option in an affordable 5x5 storage unit. Tuck away clubs after a round at Haggin Oaks Golf Complex. No matter which of its two courses you like to play, the fairways are just a few miles from the storage facility for convenient pickup and dropoff of your golf bag.
American River College students living in tight quarters can free up some much-needed elbow room with one of our small storage units close to campus. These handy 5x5 storage rentals are about the size of a large closet and useful for all kinds of organizing projects.
Households around Kohler Elementary School looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for fun outdoors at Del Paso Regional Park and days spent at Sunrise Recreation Area on the American River. Behind the athletic equipment, fishing tackle, hiking gear, and beach toys, keep your holiday decorations, off-season garments, and other rarely used items.
Medium Storage Units Near You in North Highlands
If you are expecting a new member of the household clear out space with a 5x15 storage unit. Capable of holding two rooms full of belongings, these units are useful if you are renting out your place short-term and need to clear the decks. Bike storage fits nicely in these long storage spaces after mountain biking or riding the American River Bike Trail or Jedidiah Smith Memorial Trail.
Sharing a home at Laurel Village Apartments, Logan Park Apartments or a condo nearby? Store duplicate furniture in a 10x10 storage unit to keep common areas as uncluttered as possible. If you are downsizing, store three rooms worth of mirrors, decor, clothing, and furniture while you decide what to keep. Small businesses along Roseville Road running low on space can use one of these square storage units for excess inventory, furniture, and all kinds of supplies.
Large Storage Units Near You in North Highlands
Capable of accommodating four rooms full of furnishings, a 10x15 storage unit is great during remodeling projects, building an ADU, or when moving apartments. These hefty storage rentals can hold long kayaks, canoes, rafts, and standup paddleboards. If you are an avid paddler, get an outdoor storage unit because the drive-up access makes loading and unloading so much easier for frequent excursions along the American River, Folsom Lake, and Lake Natoma. Pack in camping, fishing, or equestrian gear along with your oars, paddles, and safety equipment. Or clear out your garage and park the cars inside once again.
Homeowners around Highlands High School planning to renovate can store five rooms of furnishings in a 10x20 storage unit. If you are new to North Highlands or between residences, store the contents of a three-bedroom home in one of these large storage rentals while you look for your new place.
For larger projects or if you are relocating from a bigger house, a 10x30 storage unit should do the trick. About the size of a two-car garage, these extra-large storage rentals can hold seven-plus rooms of belongings.
Storage near 95660 offers indoor storage units and outdoor storage units with convenient drive-up access in a wide range of useful sizes. Just look for our Public Storage Orange rollup doors for cheap storage on the east side of Sacramento McClellan Airport. On the storage front, we have you covered whether you are moving, renovating, downsizing, or decluttering.
North Highlands Public Storage has storage solutions to fit both residential and commercial needs about 9 miles from Downtown Sacramento.
When too much clutter piles up or you are just moving to North Highlands, take advantage of our eRental program to book a contact-free move-in.
Find additional storage near 95660 at 3421 Auburn Blvd, Sacramento CA 95821 and 6433 Verner Ave, Sacramento CA 95841.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 537)
Vaneesha and Malia were very helpful and informative. I highly recommend coming here for storage
Vaneesha was very helpful and knowledgeable about the sign up process. She made it smooth and fast.
vaneesha was very friendly and extra helpful
Vaneesha was so helpful and really explained everything so well. She really took the time to make sure I understood how moving from a larger unit to a smaller unit was going to work. I only had a short window of time to have help for the move. Vaneesha was a pro at making everything move along quickly and efficiently. Honestly a great experience. She’s the best.
Easy to work with. Good to get alone with. Very accommodating.
Vaneesha Was great knew what she was talking about.Had great customer service.Great manager.Recommend to come here if you need a storage
I cannot speak highly enough of Cheryl. She was kind, attentive, and quick to help me take care of my account. Thank you Cheryl!
Awesome service
Vaneesha was very helpful and understanding. She is amazing. This place looks very clean.
The rep, Vaneesha was very helpful with filling out my info and assigning me a rental space. She has great customer skills. Would highly recommend Public Storage.
Had a great experience very helpful
Was needing some extra storage and had to shop around. Settled with Public Storage and this specific location because price was right and Vanesha was a cherry on top. Very professional, friendly and I always see her outside making sure the grounds are neat and clean. A breath of fresh air from a different storage company I rented from.
I really like this storage place as they are always clean and they always call me back within a timely manner when leaving messages. Vanesha I think her name is is very helpful whenever I need something.
Cheryl and Vaneesha are extremely exceptional employees. Vaneesha was very knowledgeable and able to help me with all my questions. She also made me aware that she actually lives above my unit, which makes me feel really safe, leaving my property there. And Cheryl was an absolute delight! Extremely friendly and she made the process for picking the right unit with my son very easy. i’ve been in and out multiple times and the property has always been very clean and easy to get around. Thank you very kindly for your wonderful services! We also received great pricing for such a large unit!
Vaneesha and Sheri are very helpful and nice have had good experience with them
Customer service was great all across the board.
Vaneesha was so helpful and made the process to rent really easy!
Vaneesha really keeps this place going. Very reasonable but doesn't take crap from anyone.
Vanessa and Cheryl are very helpful. Thank you!
Huge thank you to Cheryl for helping us out and showing us the unit we were in search for! Went above and beyond, very informative and patient. Plus her personality and kindness is superb! Thank you so much Cheryl🙏🏻👍🏻👍🏻
Vaneesha was so helpful and professional with getting me started with my storage! Great customer service and it’s very clean here too! ☺️
Cheryl was amazing! Lots of help, Roseville Rd. Location
we arrived for unloading at 6:00 pm and the gates didn't open, we had to wait all night until they opened! very stupidly done!
Public storage on Roseville road venetia and Cheryl very helpful very pleasant ladies to Business with very kind
Vaneesha, (side note tell me why i had to correct auto correct because it changed your name to Vanessa lol) you are a beautiful soul and I appreciate you setting me up with the right size unit and everything else you did. Give this woman the fattest raise ever she deserves it!!!! Thank you again Vaneesha I absolutely love coming across people like you!!!!
Vanessha helped me and she was very nice and help understanding appreciate her
Worst experience ever with a storage facility!!! I initially moved stuff into my unit 01/19/25 to a 10x15 (E008) came back again on 02/06/25 to find that my keys did not open the lock on my unit which makes no sense it was brand new so I informed the on site manager and they had me come back out the next morning at 10am to meet with one of their locksmiths to drill out my lock and replace it with another one roll up the door and my whole storage was burglarized nothing left but small amounts of holiday decorations scattered on the floor. I asked to have them show me or review the camera footage and was denied saying they don't have access to it which I feel is lies not to mention they have drug addicts living out of a storage unit directly behind where mine was and I'd almost guarantee it was them who took my belongings. I mentioned that to her also and she literally just shrugged her shoulders like "oh well" seems like this was all planned from day one and there's a bunch of other previous reviews about those customers being ripped off also from their units super unprofessional I'll be filing a civil suit against the on site management and their company once I get my report back from the sheriff's department
Very helpful and friendly people
Vaneesha super helpful and polite :)
I went into the office this morning thinking I had a billing Discrepancy but was informed politely by Nora that i didn’t and I like the entry/exit option via the app especially when the weather is cold/rainy.
Very helpful and got us set up quickly and easily. Gave us all of the info up front, very thorough and walked us through everything. I always appreciate someone who takes their time to explain things. Looking forward to a positive experience with this this public storage.
Service was great, got exactly what I needed for a good value. Vaneesha was polite and helpful.
Great customer service, very helpful, thank you Cordell!
Excellent customer service, took care of the rental extremely well.
staff is super helpful! it has been a pleasure using this storage unit. thanks so much!
Vaneesha was Amazing and super helpful. Would definitely recommend!!
My post is not about this public its about JAMES,who is a EMPLOYEE AT THIS THIS LOCATION HE IS DEFINITELY AN ASSET TO THE PS COMPANY HE HAS GREAT CUSTOMER SERVICE, IS VERY PATIENT, PROFESSIONAL AND ALWAYZ FRIENDLY ALSO GREETS U WITH A SMILE AND SAYS EVERYTHING THAT ANY CUSTOMER SERVICE PERSON SHOULD BE PERFORMING WHEN CUSTOMERS CALL OR COME INTO ABY FACILITY THIS IS DEFINITELY A GUY THAT NOT THERE JUST FOR A PAYCHECK OBVIOUSLY JUST HIS CHARACTER AND FOR THAT I HOPE TO WHOM IT MAY CONCERN @ PUBLIC STORAGE THEY NEED TO KNOW THAT THIS GUY IS AN ABSOLUTE "ASSET"2 "PS"...⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Tenant for four years and counting. Never had any issues. If you're having issues here, you're probably the problem. The employees and property manager clearly care about their space and the quality of their work. Sure, there are some pretty rough looking people around sometimes, but it's North Highlands.
Great location! Clean storage, great customer service. Vaneesha and Ms. Cheryl were very helpful and friendly and will help you get a good price and advice.
Great service. Thank you
Wonderful customer service also very good price and Vaneesha the manger was very friendly and very helpful
Vaneesha was very helpful and went above and beyond
Cheryl and Alexandria were amazing. They always help me when I need help with my storage. Anything I need they take care of and they are both so super sweet.
Vaneesha was great
Vanessa was great. Very attentive to make sure everything was taken care of for my rental unit
Vaneesha and Alexandria are great.
Vaneesha was awesome! The online salesman completely messed up my unit and vaneesha helped sort it out with minimal stress
I got a fabouls customer service. from Vaneesha.
I had SUCH a wonderful experience at this Public Storage location. I’ve moved around a lot and have used many different storage facilities over the past few years, and I think this is THE most pleasant and effective experience I’ve ever had. Vaneesha was professional, kind and super informative, offering me tips and helpful hints on the move-in process, details about the property and surrounding businesses in the area. All in all, this location and Vaneesha are excellent at what they do. The facility is clean, well-lit and easy to use. I highly recommend Public Storage over their competitors. Thanks, Vaneesha !
We'll have multiple units at this location . Always has the best deals and manager Vaneesha is super helpful and always there to help when ever we have a question. Super recommend this facility is your looking for the best deals ☺️
Vaneesha was great help from the beginning and very detailed and helpful with everything. Great customer service and I highly recommend her. She’s the best at her job.
I was helped by an employee named Vaneesha and it was the most pleasant experience I’ve had so far. She answered all my questions and helped me solve my problem regarding my storage unit. I really appreciate the way she went above and beyond to help me. Thank you so much and I highly appreciate you and your work, hope to see you again!
Excellent customer service. Great personalities. Highly recommend. Vaneesha is wonderful, she goes out of her way to do what she can! ❤️
I just left Public Storage and the young lady there greeted me with a smile and was very helpful.
Amazing place, clean and spacious, and great deal on the unit. And Marcus helped me to get the lock I had a trouble opening in NO TIME!! THANK YOU PUBLIC STORAGE!
Best customer service EVER!!! Vanessha is very sweet an caring. She works very hard. She goes out of her way to make you feel special
I had a great experience renting with Vaneesha and Ashley. Property is clean and staff is very friendly. I highly recommend this loca
Really friendly, Vaneesha was professional and went out of her way to help us find our unit and be comfortable on how to go about things thank you so much.
Great customer service very pleasant person. Would rent again, Neesha Kumar.
The manager Vaneesha is amazing! She helped us find the perfect size unit and let us view the unit before renting. She took the time to go over the security features on site and was happy to answer all of our questions. The facilities were impressively clean and you can tell that the property is well cared for. Would definitely recommend renting here if you're looking to store!
Professional and clean environment staff is very friendly Vaneesha and coco are very helpful
Neesha was very helpful and knowledgeable. She was able to give me all my options and help me pick the best for my needs. Very friendly, great customer service.
Vaneesha and Coco are very professional and knowledgeable. They are often willing to accommodate any reasonable request.
Customer service was awesome Vaneesha was great I love this storage
Coco at Public Storage helped me navigate a confusing issue with my unit and the app today, she was so patient, understanding, and friendly! She answered all my questions and was easy to talk to! Great customer service!
Vanessa made me feel very comfortable
Vaneesha is an amazing employee she was very respectful and attentive to my needs. She went above and beyond to make sure that I got the right storage outstanding customer service, very professional definitely worth the five star review. I would highly recommend this storage facility.
Vaneesha is always so helpful with any questions I have and she keeps the proberty nice and clean!
María is amazing
I not excepting someone whose breaking in my storage and stuff! It really irresponsible to monitor their job I am so upset those proptery damaged. Boo! Don't service those place!
Coco was friendly and quick she helped me with everything I needed and makes every visit a pleasant one
10/10
Received great service by Coco very nice and helpful.
Customer service is horrible. My storage unit as well as other units had been broken into. Front desk agent/manager did not seem to care at all. They said someone had broken in from one of the units behind the storage from a small hole and then once they got in they started breaking into other units from the inside. The thing is I had large objects dog crate, record player, picture frames and storage bins filled with stuff that was stolen and could have not have fit through the small hole. They don’t have any cameras in the back of the storage building so I asked if they could check the camera pointing at the unit next to mine unit F10 because all of my items were scattered in that unit which was empty and all the large items had to have been taken from the front. I asked the manager when did the unit next to mine F10 moved out and he said it was still occupied. I told him that unit was empty and all my stuff was scattered in there. I asked if he could check the camera to see who was moving stuff out from that unit because if there’s a large dog crate then you will catch whoever took my items possibly as well as others. They declined and said they can’t check the cameras. I won’t be surprised if the staff was in on the break in. DO NOT RENT HERE.
I've been at this location for sometime now and everytime I'm here vanessha is always very helpful and professional. She is the reason I continue to keep my storage here
Always the best prices and customer service. This location is always clean as well.
Great service!! Vaneesha was great at communicating every detail and the process for getting my sister in law a storage as soon as possible. I really appreciate how fast and easy the process was!!
Vaneesha you’re the greatest property manager for this location! Outstanding customer service, you know your job well.
N ur a sweet person to talk to n ur understanding about Situations You are truly amazing person And i'm super blessed to have met you.
Vaneesha is wonderful! Great with communication and always takes care of our needs.
Neesha is amazing , property is clean and beautiful
The app crashes frequently and I often get stuck at the gates for an excessive amount of time
Shout out to Mrs. Coco, Mrs. Stephany & their awesome crew for being very professional and making me feel safe and secure in choosing public storage for temporarily storing my belongings!. Thank you all!
Coco and vaneesha were patient, kind, and def helped with all my needs. Made us feel very welcome from the moment we got here
Coco n Vaneesha keep the facility nice n clean!! If I ever have a question or need to talk with either one they always get back to me fast.
Vaneesha you’re the greatest property manager for this location! Outstanding customer service, you know your job well. The customers here are usually a hassle, just based on the area it’s a bit rough and I give you props for taking care of everything around this place! I give you 10 stars ✨✨✨✨✨✨✨✨✨✨
Vanessa and Coco were extremely helpful, courteous. I'd definely recommend Public Storage
I would strongly advise against renting from this Public Storage location, as the property manager, Vaneesha, embodies the epitome of unprofessionalism. Vaneesha's rude, dishonest, judgmental, discriminatory, and unfair behavior not only violates tenants' rights but also creates a toxic and unwelcoming environment. Save yourself the headache and frustration by seeking storage options elsewhere.
I am extremely disappointed with the treatment I received from Public Storage. My experience with the company has been nothing short of a nightmare. I was illegally evicted from my storage unit without proper notice served via certified mail and/or email. The lock on my unit was cut/changed without my consent, which I believe to be illegal.
To add insult to injury, the lack of communication from Public Storage was appalling. I was unable to reach anyone in upper management to address my concerns. When I requested contact information for a supervisor or district manager, I was met with refusal. This lack of accountability is unacceptable.
I urge anyone considering using Public Storage to think twice. The company's disregard for legal procedures and customer service is alarming. I will be seeking legal action to address the injustices I have faced.
I’m had simple problems that Vaneesha at the desk figured it out and I’m back to business. Thanks for easing my Day.
Vaneesha and james were very helpful explain us everything about the unit. Very good customer service
Vaneesha was very friendly and super helpful. My storage unit is spotless and convenient for me. I can see me getting a good experience from renting at this location.
Vanessa was such a wonderful person, and brought me up to date on policy and helpful ways to communicate. The site was clean, safe and great help. Thanks
Property manager is fantastic! Great customer service satisfaction and the facility is clean! Prices are reasonable and the staff are friendly and knowledgeable!
Vaneesha thanks for going above and beyond for me and my Family!
I'm not sure I've ever written a google review, but I want to make sure that Vaneesha gets the props she deserves. Great customer service is not such a common occurrence anymore. My experience with her was exceptional, the best service I've experienced in a long time. Thank you Vaneesha!
I want to give Vaneesha a shoutout for her help with renting us our unit! She was super kind and provided an amazing service. 10 out of 10 would recommend!
Deaundra she was very helpful and kind would recommend her facility to future costumers. She is always so pleasant..
It’s an easy process to apply for a unit & the staff is wonderful with the customer service. Will definitely Recommend to have a storage here.
I have to say that when dealing with life changes which made for difficult times that the people at Roseville Rd public storage made these issues much easier, they were accommodating. I recommend using them. Thank you guys for everything..
Professional and down to earth, the manager Vasheena was easy to work with and was constantly moving about her duties ever time I was there. The facility was clean and easy to access, even the restroom was spotless.
The people who work here are friendly and helpful.
Vaneesha she has been alot of help I like the way she does her job I am bless to have met her.
Clean and professional. Safe place to store your items without any worries.
Great management. Clean and professional
Very attentive management. I was shopping around for different storage facility and spoke with Vaneesha who took the time to answer all my questions. I have to say that I am very please with the customer service and I am considering of moving my storage unit to here. The facility is clean and very well kept. That is very important to me because it shows how vigilant management is with the property.
Five stars for the property and property manager!!! This place looks great and has great prices. It’s in the perfect location right off the freeway.
The property manager is absolutely an utterly professional and has a great sense of humor! This place has come along way, and they have such amazing staff and customer service!
Great service. Aneesha rocks
Thank You sooo much Vaneesha for being patient and extremely thorough you deserve all the stars!
This property is the best very cleaned and maintained. With the best property manager Vaneesha she was very welcoming and nice she has the best customer service. I would recommend this property to anyone looking for storage. Make sure to ask for Vaneesha she’s the best. Thanks again
Don't ever rent from Public storage if you have a 9 to 5 job. This place shuts down at 6pm on weekdays and 5pm on the weekends. I've had this storage for 7 years and yet I'm not able to get things out because of the times they closes, for the fact that I have a 9 to 5 job and I moved to southern California so there's no way I'm gonna make it unless I fly there. I've had the storage before the closing time changed and I believe they did that so customers who can't get to they're storage will end up giving it up and stop paying for it. Bad business
Alicia is so sweet and helpful! I highly recommend renting with them if you need a storage unit for a good price!
My mother has rented a space at the NH Public Storage for about 3 years. When she rented it, she was informed she had to purchase their lock. When we went to her unit in mid-September to help her move out, we could not access her unit because the lock was jammed. The lot attendant James confirmed this and advised she would be credited for the defective lock. A locksmith would have to be called to drill it out, which could take two weeks or more. My husband and I went to help her move out October first. Vaneesha informed my 79 year old mother she owes $140 for the entire month of October, since she didn't move out earlier, and would not be reimbursed for the defective lock. She didn't move out because she couldn't access the unit because of their lock. She is too elderly to move herself, so she needed help. Vaneesha then began typing into her computer that my mom "refused" to pay her unit rent. She would not give me a copy of anything, because she she said their printer wasn't working. I called their district manager Kody- Oct 2nd, 3rd and 4th, no return call. I called the customer service number multiple times asking for a return call from the Regional Manager, Devin Dance that would be "within 24-48 hours" still no response. This is financial exploitation of a senior, plain and simple. I do not recommend this company, if anything goes wrong, they will not help you. Instead, they play gotcha with the elderly, they do not operate in good faith, or honor their word. Beware.
Maria is so kind and helpful. I really loved her service.
Vaneesha and David were both so polite and kind to me when I walked in the door. And I was only there to price check for my mom. I could have done it online. But I decided to come in instead. They gave me some great info about their property and showed me around their lovely facility. I can tell they care greatly about it. I’m guna give the info they shared to my mom and let her know I think this is a great spot to go.
Thanks you two for being so friendly and helpful. It’s really refreshing to experience that level of care these days. It was a rough day and you both made is better by just existing at work. 🫶🏼
Vaneesha, Wow this facility has come a long way! Outstanding customer service satisfaction, clean office/property, manager is Always walking the facility, grounds look well kept! I had to give 5 stars for this.
So far so good love using the app to get into the place wish we could access our unit a little later also wise we could have got a unit with a toilet lol
Overpriced units, staff friendly to me seemed hostile to existing customers
Lock was cut and high dollar items stolen by staff (James) to include 800lbs safe, military items, and gun parts. It was clear he covered this up by taking a photo after all items were removed. What reasonable staff wouldn't notice an 800lbs safe being stolen?!
Vaneesha, the property manager, was professional and friendly while helping me rent my new unit. She was upfront and clear about pricing, property rules, and deadlines on payments. Thanks Vaneesha!
Clean and dry through the atmospheric rivers of ‘22/‘23. Vaneesha and James were always prompt to respond, helpful, and friendly. I do wish the access window had earlier and later hours, yet everything else was great.
I was advised not to use this property, but I am glad I did. The managers Vaneesha and James are very helpful and attentive to customers' needs, even though it is a very busy property.
Clean quiet convenient
I've had this storage since 2019 and just found out it was broken into. Not sure how to feel about it or what to think. My grand son's things are in there but I also have memories.
James was very helpful with Amazing customer service very impressive
Maria there is one of the best customer service people I've encountered in 20 years. I got my space back in the 1990's
Horrible hours 10-6pm. Besides the on site lady that lives there, the other staff are rude and pushy. Your bill is due EXACTLY 30 days from the last date . No grace period at all. 87$ for a 5x7! And they call the cops on you if your a minute passed 6pm or 5pm Sunday.
Would rate less than 1 but not an option.
Excellent an outstanding customer service. I was very pleased and would recommend family and friends to go to public storage
Had easy and informative conversation with associate, thank you.
Coco and Vanessa were awesome!!!!
Safe, secure, clean. The representative that help us was Coco and she was extremely helpful, professional, very knowledgeable. Also very personable! She is an exceptional team member for Public Storage.
Michele & Will
North Highlands
Roseville Road
Coco and Vaneesha helped me out my storage was nice and clean!
Vaneesha and coco were very helpful. Office is clean, smells good and organized . Very great energy
Coco gave me the best service that I have ever had at any storage I highly recommend this place for anybody
Neesha was awesome, she helped me get my storage unit for super cheap! Thank you, Neesha!
Everything was very well explained. I was shown the unit quickly. Handled very professional.
Good customer service answered all my questions
Neesha Kumar helped me find a storage that would fit all my stuff. She answered all my questions perfectly and had AMAZING customer service. She made the whole process so easy and quick. Literal Perfection. Thanks again Neesha your amazing 😁
Was looking for the best size storage and deal for what I needed and Neesha Kumar was AMAZING!! She went through all the options with me and helped me find the best fit for my families need. Overall amazing experience.
Everything was perfect Vaneesha was very helpful and made it very easy for me thanks
I had a wonderful experience talking with the young lady While purchasing a storage space today. She was very polite with all the information I needed thank you. Can't remember her name at this moment but I believe it started with A V..
Shoutout to vaneesha for helping me with my rental space she was very nice and professional👌Thanks
Vaneesha is wonderful. Great customer service. I highly recommend this Public Storage.
Cornelia was so very helpful today. Wonderful customer service!! 5 star!!
Cornelia was great and very helpful.
Big facility
Awesome customer service from Cornelia
Homeless camp all over the place in this area.
Shawna she is awesome, and have great customer service. She saved me money from changing to another unit . Also she found my I'd and returned it
Great storage units. Bea, one of the folks working there, is particularly helpful and is willing to go above and beyond to help customers!
Ashawna was very professional, courteous and respectful. Extremely fast service, with great deals!
Coco and Ashawna helped me find the storage that was for me. I've been in a bind looking for a storage, but they made the process simple and gave me a great experience. Thank you ladies!
She was brought over to quote “fix things” not only has things not been fixed it’s actually gotten worse
To the employee Anne at the front desk thank you for the wonderful customer service and the patience.
DO NOT GET A STORAGE UNIT HERE!!!! Save yourself time, hassle, and stress and just go somewhere else. Avoid Anne, the property manager, like the plague. Trust me, your life will be much more pleasant if you do. She is a terrible person with zero people skills and comes off as rude and unprofessional. It may be tempting to get a unit here cause it's a little cheaper than most but you get what you pay for. And in this instance it would be a subpar, dirty unit managed by a surly, vindictive woman who goes out of her way to ruin your day. Trust me on this one....move on. Don't rent here. It's terrible.
Located near Homeless Encampment. ANNE is a hard worker and will bend over backwards for you!
Very great service and updating to a bigger unit was such an ease.
Awesome service, good storages!
The Manager i think her name was Anne was very Polite and courteousAnd went out of her way to make sure we got what we needed ill be sure to tell everyone i know about the place
I was at another public Storage off Watt, and they sent me to the one off Roseville Road. The lady was very rude and her customer service was very disrespectful. She was rushing because she was ready to go home even though it wasn’t even 5pm. Then as we are head back to the office to get my drivers license back, she turns around and says “so what you gonna do” I said I’ll rent a storage from some where else. She didn’t wanna look up nothing she was very short winded and didn’t wanna give me any information about what other storage place I can go to for Storing a working car. I will never go back.
Wow! ANNE IS SUCH A GEM! Her service was phenomenal and she helped us out so efficiently! She checked on us and made sure we were good and even let us borrow her dolly! She’s amazing!
Excellent service helped making my move easy Anne was a big help with getting papers and unit ....clean facility and friendly
Rating update: so, after raising my rent by $30 a couple of months ago the facility that I store at has had some kind of gate malfunction that they don't seem to be interested in fixing. This gate problem has two major issues- 1: the hours of access have now changed from 7 am to 9:30 am but still close at 7 pm and now during hours of operation the gate just stays open. I have a problem with this. Raise my rent, diminish my access and site security with no email explanation or plan to fix the damn gate? Not cool. If it wasn't such a pain to move, I'd ditch this storage.
Absolutely professional enjoyable experience