My family went in for the first time and Tricia explained the fees, terms and conditions, and insurance. I really appreciated how thorough the explanations were from right when we started to every step along the way. We went on great tour of the storage units, followed the map, and received some helpful suggestions on how we can best use the space and I agreed using vertical space is a MUST because I say its part of what we are paying for and should not be left out! Don’t be afraid to ASK QUESTIONS! She is great and friendly and helpful and really knows her stuff! Appreciate your help, Tricia!
Tricia is always awesoome and helpful !
Tricia is always happy to help you. It is always clean and if you come across something she is quick to resolve the situation.
Give Tricia a raise, she's really holding it down over there at the Sylvan location!
Tricia was very help full really nice , thank you tricia
RISSA is a awesome PROPERTY manager!
Tricia is so good and help and the service is great.
New property management and staff have definitely turned over a new leaf! Much needed change! Great job Tricia
Trisha made the transition of a smaller storage unit to a bigger storage unit so convenient for me. She located a unit close to my old one. She was quick with the transition and I was done in 20 minutes. She is knowledgable, courteous and professional. Thanks Trisha for making this transition seamless.
The staff is very friendly and helpful.
Tricia was very helpful and very considerate, and she went out of her way to help me !! She literally the best and man when I tell you she has a great personality I mean it!!! She handles things like if it's her business.. I loved my experience!!!
Best storage ever Tricia was a great help i appreciate all the information
Tricia was fantastic at helping me find the unit that was best for my needs! Highly recommend!
Hate the price but LOVE the fact that my stuff is safe & secure!! No homeless living in the units and no rats running around!! Love the worker named "Tricia" who was super helpful with all of our questions!!
Tricia is awesome she was so helpful and helped us so much. Thank you very much!!
The ladies were very helpful. I highly recommend!
I was so impressed with the customer service and knowledge that Tricia has very welcoming
Tricia is amazing. We had an issue with the lock on our unit and she got it fixed ASAP! Units are well maintained and service is outstanding.
Tricia was very pleasant and respectful while I was organizing my companies storage unit. Thank you.
Tricia was so helpful, She has been working with PS Corporate dealing with the 24hr access issues I have had.
I happen to have a space at the civilian location in Modesto and I get very high quality response from Teresa that works in there she has been very dedicated by making the guess and the people and the employees at their very important part of her job she does it so well and so great I'm very appreciative of the time and the honesty and the work in the commitment that she does please keep her on your team she's a great team great great team member and keep that up thank you very much Alfonso Griffin is signed to this as her name again Tricia because Tricia is a great worker and thank you again Tricia for all your work
Rissa was amazing. She helped us get a storage unit. Process was seamless
Tricia is wonderful. She is very helpful and a good rep for the organization. Patient with customers and really attentive even if there’s lots of people needing help.
Tricia was so helpful and courteous. She made sure that if we needed any help, she would be available, and made sure to let us know that she was with a customer and she would be right with us. She is amazing at her job and I’m glad we picked Public Storage and had her to help us get our unit situated. Thank you Trisha for all your help. We appreciate it!
Very satisfied with Tricia's help and expertise. Truly an asset to Public Storage
Tricia at the front desk was very helpful and patient with us. She took the time to show us the two units so that we can make the right decision…..Thank you so much Tricia!!
Lorin helped me out. Absolute goat
Coming here is beyond just a “Preference”! The cleanliness of the facility, Having the storages that I need because I have two with the Sylvan location, and accessibility is everything
The site Manager Tricia is AWESOME!!! A sweet lady who is VERY knowledgeable, Very warm hearted and helpful, Does her job very well, and will actually greet you if she see’s you! Those things about a site manager really make the site seem so much more than just a place to keep your things, It really makes it more comfortable! I wouldn’t have to be afraid to ask for anything help!
Tricia was very helpful with what we needed. She was kind and patient, which makes a big difference in a customer service role. Truly appreciated all her help and knowledge!
I used this public storage space because of its convenient location next to the post office and near our new home. The grounds was clean and easy to access. The process was easy and smooth as I did everything online. The front desk worker lady was very kind and helpful. I would use again if needed in the future.
Tricia was amazing helping out with getting a storage absolutely recommend coming here. Super clean and super friendly staff.
Great customer service thank you Rissa!
Tricia was an amazing rep for getting our second unit here at public storage. It was a great experience overall despite having some computer issues though no fault to Tricia at all. What a wonderful experience! Thank you for your help.
Tricia was amazing!!!
I give her 5 stars and the facility is very clean, secure, quiet and I love it!
Thank you Tricia for treating me so nice and I really appreciate it
Experience overall is great. There is only one cart available so that makes things a little difficult but the staff and the easer of accessibility is awesome very happy to be orange 😁
Rissa was a great help with my questions!
The rental process was simple. Tricia was extremely helpful, and explained everything about the facility.
Tricia! Was such an amazing help. Definitely knows what’s she’s doing ! Recommend it here 100% great customer service
Trisha has great customer service skills and very knowledgeable. Thanks for your all your help. I would totally recommend this location.
The facility is very clean and well maintained.
My first time ever renting a storage for myself! So not only wasn’t an exciting first experience the woman that was helping me at the counter was so very sweet and made things as easy as possible. Would definitely come back again
Prices Very affordable, Tricia was the most helpful. Very kind. 10/10 experience.
Tricia best member service!!! Help me with my storage unit without any stress she’s the best one that I have encountered at public storage. Thank you for having such a great customer service.!!
Tricia is the life blood of this place! Chris has also been helpful with any questions and concerns, but Tricia goes above and beyond every day. Every time I see her she has a great attitude and is happy to see people. We had a huge issue with being assigned the wrong unit and getting charged incorrectly which took months to fix and she got it done asap as soon as she started working here! Please don’t lose this employee! As a business owner myself, I’d hire and KEEP her. Period. If there are bonuses or raises available GIVE IT TO HER! 🥰 we love Tricia, and in turn we enjoy storing our stuff at Public Storage.
Every single one of these stars is for the amazing employee Tricia! She has been on top of everything for me and I appreciate her customer service so much. Great smile professional appearance and attitude of a saint! If I was a hiring manager again I would try everything in my power to steal her for my company.
Trisha was super sweet, excellent & has amazing customer service! She was very helpful with the entire process. Thank you for your help, truly recommend renting a unit with public storage.
Tricia made this painless and fun, thank you!
Tricia was having trouble with the reservation app and stuck it out to make sure that I was able to get into my locker today. I really appreciated it. She is also really helpful on the phone, making sure that I was able to get into the site when I needed to.
Tricia from SYLVIN location really went the extra mile and helped me transfer units with ease!
Thank you Tricia!!!
Love the ladies that work here! Very professional and excellent question answer-ers. Highly recommend this location
I got a storage unit and a nice lady Tricia helped me and she was very respectful.
Norma is beyond amazing, I have never met anyone more helpful & kind. I have waited the past 3 weeks for her to be here so she can help me complete my reservation & rent my storage unit. She’s knowledgeable & her customer service skills are excellent. She absolutely is the only reason I came back to public storage .
Fast and friendly service!
Great service, great details and very very good customer service
I am quite satisfied with unit I rented. And extremely happy with the staff member, Chris!
Very easy going, nice man He made me feel very comfortable choosing Public Storage. No pressure with the paperwork, or policies. Like I said, easy going. I’ve rented storage units before, and felt very uneasy, and uncomfortable with certain places.
Thank you for making the transaction easy today!
Chris was super helpful today! He went way out of his way to help me out. I wish public storage had more employees like him, I really mean this. 👍👍👍👍👍
It was quick, easy and the staff was super friendly. Christina made things very easy 😃
Rebecca is very helpful even when I’m out of state addressing any and all concerns about my unit!! Wish they had more stars available!!!
Rebekah was awesime. she went above and beyond. Explained everything in detail and took her time. She deserves a raise.
My experience at Public Storage was excellent, the staff were very knowledgeable, friendly and consistently inquiring if I had a questions. The facility itself was very well kept, there were multiple camera's recording, and multiple layers of security. The hours of operation are seven days a week until 9pm, which is appropriate for those times where you may remember you put something in storage you need. Their prices are reasonable and they have multiple sizes of lockers both outdoors and in their climate controlled building to accommodate most people's needs and budget. They have an app that allows you to smoothly get in and out of their facility as well as controlling your account online. I would definitely recommend Public Storage whether you need short or long term storage.
We had appointment with Norma, she was excellent with us, as a owner you should be so very happy she works for you.
Rebekah was so Helpful. Lost my keys and had been trying to get my lock cut and replaced. She explained the process of how it would work and what we could expect. She apologized for the inconvenience . Definitely a pleasure to have her help with this inconvenience.
Rebeka at the public storage on Sylvan Ave in Modesto was extremely helpful and professional when we went to rent a storage unit
Rebecca was a wonderful person to welcome me into my first chapter of a new journey. Great customer Service is rare these days but she definitely reminded me that it's still out there. Thank you for making my move stressless.
Rebekah is very sweet, helpful and honest. She explained everything step by step. I definitely recommend!
I had the best customer service from Chris. He explained everything in detailed and even showed me where my storage unit was. Would definitely recommend this storage unit to others.
Norma is the best!!! All problems were handle very nicely by her.
Easy move in with the online application and the app for Easy access to the facility.
I wanted to say that my experience was fantastic! Kim, helped me so much that it turned my experience from a nightmare to most excellent! I was overwhelmed with 6 emails and a text message at 5:17 am informing me that my unit was ready. It’s difficult to navigate a new app, passcodes and directions on how to find my storage space.
At first I was extremely frustrated with surprises that I hadn’t anticipated. Kim was friendly, courteous and shared the information that I needed to help me with my move in.
I highly recommend this Public Storage location and Kim deserves a raise! Sincerely, Chris Pearre
Easiest storage rental I’ve ever done. Rebekah was very helpful and sweet. Easy to find my unit. I was in and out without a problem. Thank you so much! Very much appreciated all your help and support.
I had to come today in hopes that i can pay casy for my unit for january and Rebekah! Uggg so made things happen for me today! Best way to end this year! She let me pay my unit in cash and explain how i can apply for pause on the increases of the unit for a couple months! And she made it all happen for me! She is the best!
Great staff!! Rebecca is willing to go above and beyond to help any customer. Great prices!! Definitely recommend
Rep very professional and knowledgable.
walked me thru process with alot of patience for an old guy like me. Surprised me with a 2nd month free rent available today. smooth process. Very quick. highly recommended!!
Rebekah provided excellent customer service. She gave us step by step instructions of what we needed and went beyond to get us a storage unit for the price we saw online. If we could give her a 6-star review we would.
Norma was nice and we took all the water Ty norma
Excellent service. Facility is very clean.
Staff was very friendly and helpful. Storage facility was well-maintained. They, however, could not provide assurance that space rental fee would remain relatively stable even for a short period of time.
Great place , great units , great staff , 10 out of 10 would recommend! KIM is a fantastic employee, very nice and professional
The manager and the black lady at Fresno Public Storage I dealt with were professional and very nice. I cannot remember the lady's name I interacted with at the storage units in Fresno, when I closed my unit down. All I can describe is an attractive, older, black lady...was so nice and professional...the manager was also a pleasure...I was not in the best of moods when I met the manager Shirley, but she remained professional throughout our conversation..and I appreciate her for that...
I had a great experience renting a storage unit from Rebecca. She was very helpful and accommodating. She made the process very easy.
Thank you Rebekah for all of your help & all of the information you provided, was definitely a pleasant visit! Blessing's!
Great service from rebeklah
Rebecca is amazing, so helpful and knowledgeable. It was great meeting her and learning about the facility
Kim was fantastic, super helpful, knew what she was doing and got us taken care of immediately! Thank you!
Rebecca is freaking amazing!!! So sweet and helpful, the place is extremely clean and well kept. Thank you Rebecca!!!
Rebekah was so awesome! She made our visit pleasurable and suggested some things I hadn’t thought of! Highly recommend this place!
Rebekah was very informative and friendly
Great place, great service, very helpful
Great customer service excellent facilities and very helpful staff best in town
Great customer service !!! Love it !!
Thanks Kim for the excellent customer service!
Norma is always so helpful and polite.
I had an easy and friendly experience with them.
They helped me with showing my storage unit. And even made sure it would be clean before moving in.
They were so nice and caring to my daughter and I. Even went out of their way to give my daughter a fruit snack.
I want to thank Norma for all her help i had a problem dealing with Kim i appreciate your help and your customer service.
Thank You Norma.Great Customer Service.
Thanks to Norma.I Highly appreciate You
Loved Norma was such a sweet heart AND AWESOME HELP!!! 5+ STARS
Public storage was such a great place to do business. Spoke with Rebekah and Kim. They were so helpful pleasant funny. Made me comfortable they were able to help explain app . Kim went with me and show me where my unit was located. Can’t say enough about these two young ladies. If you looking for storage your at the right place. If I could grade higher then 5 it would be 1000
Great customer service. From Norma real helpful.
Norma and Rebecca were super friendly and helpful at the Sylvan Ave location. We weren’t sure on storage options and they gave us options. Walked us around to show us what would work for our storage situation. Definitely recommend this place. And super patient and friendly with kids if you have to take them with you. So nice to offer my son water with this heat. Thanks!
Really nice place, the works make its 10x better and have amazing customer service! Thank you!
Very clean and staff is patient and kind.
Good prices, and friendly staff.
Our storage rental experience was overall a positive one. Norma and Rebekah were professional, knowledgeable, helpful and friendly. Thank you so much!
We had the opportunity to rent a storage unit and had a very good experience with Norma and Rebekah. They both were very helpful and knowledgeable. Very professional and courteous! We are so glad we found this location. Thank you!
Great help hard workers cleaning keeping place great.
Great service and quick to help!
Opening a storage unit at public storage was by far the easiest process to do. Norma in the front office is so helpful with a friendly attitude. I mistakenly forgot to lock up my unit and she made sure to give me a call and let me know she secured my unit and my belongings. Very appreciative of her help.
Great customer service by Norma
I enjoyed Norma and Meghan and all their help!
Manager was so helpful getting me in to a new unit
Excellent customer service. Storage unit is super neat and clean!!!!
Great customer service experience, they were able to help me out and went above and beyond.
My experience here with this location immediately kicked off with a BRIGHT warm welcoming from Rebekah & Norma! These two ladies treated me as if we had known each other for years, Was completely honest up front how to appropriately store & protect my items in storage, Gave me a tour of the spotless facility & how everything works! Very thorough, Very polite, Very AWESOME!!! I will continue to use this facility for further storage needs, Hands down!
Norma and Rebekah helped me out. Norma was a huge part! We had a 5 x 10 and requested a 10 x 10 instead and Rebekah accommodated with transitioning everything for us in their system. Thank you Norma and Rebekah and I hope you guys get blessed! I appreciate your services and giving me the promo deal for $1.00 (1st month) praise God. I’d recommend this to everyone 😄🙌🏼
Rebecca and Norma super friendly and helpful employees here at public storage in modesto. Helped us do a transfer from a 5×10 to a 10×10 unit. Very efficient and kind people, with a place that offers a reasonable price, would definitely recommend this place if you need a place to hold your stuff.
Excellent service ! Rebecca from the front desk is amazing !
Norma was such a great help. There was no stress with signing up and she talked us through each step. Her customer service is beyond amazing and she deserves great recognition for her efforts. I don’t recall the name of the other lady that helped but both made my move in a breeze.
The storage unit i used was indoor and i loved that they even had the option. I would definitely recommend this place to everyone moving to the area!
today I was helped by Norma, a very nice lady
She was very helpful and gave me all the information I needed. I’ve dealt with many storage companies and Norma was by the most knowledgeable and helpful person. I highly recommend you ask for her if you have any questions :)
Storage unit was clean, and easily accessible. Love miss Norma! She was so friendly and helped every time I had a question.
Friendly staff who greeted me with a smile and friendly attitude. Yvonne was very kind and went out of her way to be sure my needs were met. All my concerns and questions were all taken care of.
Really happy with my dealings with this company so far Norma has been most helpful and informative with all my needs and concerns.
Norma was very pleasant well knowledge of her job. I was happy to get the storage space. Happy Holidays.
This is my first time purchasing a storage unit. After long research I found Public Storage. I had the most excellent experience with such amazing customer service from Rebekah and Norma. Rebekah made me feel at ease by explaining everything to me in detail. The entire place is very clean and organized. If I could I would give it more than just five stars. I highly recommend Public Storage in Modesto to anyone looking for a clean, safe place to store their belongings.
Norma was amazing when it came to a few hiccups we encountered! She’s always fun to interact with and very sweet. Very highly recommend this specific storage place!!
Nirma provided great customer service and was very helpful and courteous.
Came In earlier this week and the young lady Kim at the front desk was very informative and kind explaining everything and going over things . Definitely will be coming back. (:
Norma was amazing at her job and helped me with everything that was needed. One happy customer
I was helped by Norma who was absolutely amazing.
I was in a rush and Norma helped make sure everything went smoothly and quickly. Amazing customer service! Norma put her full attention on helping me and made sure to cover everything- from the entrance/exit to the locks and the safety of my things inside the storage unit I am renting.
Very happy that I have chosen this Public Storage!
Renting a storage space for the first time wouldn’t of been as easy going and convenient if it weren’t for Norma. Any time I had a question she was right there to help. She helped the process go very smoothly and easy! You could see Norma on the property helping others and making sure things are ship shape! Five stars for Norma!!!
All my questions were answered and I was given excellent customer service by Norma. Storage facility is clean and spacious, easy to get to.
Great customer service 100/10!
Norma was amazing! Super nice and friendly
awesome customer Service by Norma!!
Norma is the greatest!
She's super helpful and super sweet.
Norma is an amazing help. Very personable, professional and friendly.
The facility is very clean, and easy to navigate.
I'm very please with the quick and attentive service I received from Rebekah (from store#29279 on Sylvan Ave) she was very helpful and really walked me through everything, as well answering all my questions
I was greeted nicely by Norma she had great customer service and was a very friendly and professional woman showed me a few different storage units with no hesitation very welcoming and showed how safe the unit was thank you for have a great person here.
Rebekah & Norma were FANTASTIC!!! They exhibited true professionalism coupled with a kind & caring demeanor. These 2 ladies emanate warmth, kindness, efficiency of which others could emulate. They treat customers like Family.
I just want to thank Norma for the excellent customer service she was helpful explain everything to me I appreciate her time to show me the units and help me decide which one to choose Thanks again Norma
Norma and Rebekah are so helpful and patiently explained everything to me.
Norma the manager there at the public storage goes above and beyond to meet you anytime of all your needs or concerns awesome place to have your stuff stored she deserves a raise!!!
Great, helpful, and friendly service but Norma
Great customer service from Norma. Give her a raise!!!!!
norma was very professional and efficent
Very friendly staff( Thanks to Norma), and reasonable prices. Would recommend to anyone looking for a nice, clean, friendly atmosphere.
Norma was very helpful and friendly!
Norma was so helpful and such a lovely person! I wish all employees were so nice and helpful!! 5 stars!!
Staff is amazing. Only thing is I've never gotten a storage before so I was unaware about them automatically taking prorated amount out of my account so that was a shock but other than that, super clean and my space is right in front so works perfectly for me.
Norma was super awesome and nice helped me out with all of my questions and even went above and beyond with the customer service I will gladly be suggesting people that need a storage facility to use this one
I just wanted to say how impressed I am with this facility. Super secure, super clean, really nice units. We went in the office and Kernesa was wonderful. Knowledgeable about all the products and prices, super friendly and patient. We both really liked her. Thanks for a great experience!
Excellent customer service very clean
I went in to make a payment and received the best customer service from Norma and Rebekah. If you need storage this is the best place to go.
Norma was an awesome help and got me in right away when I had to move in just a couple of days! Ask for Norma she will get you the help you need!!
Great customer service from Norma and Rebecca..
Had a great experience renting out a unit from Public Storage on Sylvan. Norma and Dominique are very friendly and helpful, they answered all my questions and made the process very simple. Would definitely recommend for anyone looking for some extra storage!
Norma was amazing! Super nice and friendly. Extremely helpful!!! The unit was very nice and seemed specific for the items I needed to store. 7/5 stars from me!!!!!!!
Management and personnel have been very helpful and the online site is easy to use.
I had a great experience with dealing with your store manager on Wednesday March 30.She was very helpful and I was totally impressed with her skills. I believe her name was Norma.
I recently purchased a storage unit. I was very expressed on how clean and spacious the units are. I was greeted by Norma whom is very friendly, well spoken and made sure I knew the ins and outs of the storage facility. High five to Norma! Thank you for being you!
Norma was great! Fast efficient! And knew her stuff.
Thank you so much to Rebekah for answering my questions and taking time out of her day to show me the facility. She demonstrated perfect customer service! This is a new storage facility. It looks well maintained and secure. I moved in on the same day! Again, really recommend speaking with Rebekah if you have questions.
First time and I had no clue what I was doing or where I
needed to go, Norma was super helpful and made me feel at ease. I Had trouble with my lock when I first got there, she was so quick to resolve it for me. I was surprised, she made my experience great. I'll definitely be recommending to friends and family!!
I was helped by Norma, she helped me a lot, she took her time with me and explained everything quite well, she is took care of my needs in space,
Thank you Norma
Rigoberto Arzate
We were greeted by Norma at the front desk and at first just wanted to compare prices but Norma was excellent and because of her we didn't look any further and decided to rent here because of her. She was helpful, nice and knowledgeable great customer service I highly recommend if your looking for a storage facility go see Norma immediately!
Norma provided great customer service. Very nice and friendly she knew everything about the company. She took us on a tour of the facility and showed us the storage unit. She was awesome! I definitely would recommend renting from this place.
Monica and Norma at the 2356 Sylvan Ave. Modesto location are wonderful. Monica was able to solve a problem that I was having quickly and easily over the phone. Some of the best customer service I've ever had. Thank you Monica!
Monica gave me the best customer service and gave me the closest unit for my needs. She definitely deserves a raise. This girl definitely knows what she’s doing and very kind.
The BEST RATES I could find ANYWHERE in Stanislaus County! PLUS IT'S CLIMATE CONTROLLED and BRAND NEW!! No contact CONTRACT!
--SIGN UP online !!❤❤👍👍
Excellent Customer Service! Monica was GREAT! The facility is modern, clean, and exactly as advertised.
If you need a unit? Come to public storage on sylvan and request for Monica! She's awesome! She saved me alot of money on my unit I just purchased! She great👌🏼
Norma was the greatest! Today was a difficult one for my husband Craig and I and she made our day 100% better by just helping us through the ruff patch of moving! Such a great person to have at this company! She went above and beyond our expectations and again making our move feel more at ease! Very friendly and she cares about her customers! I recommend this self storage! Ask for Norma!