I need my my equipment no answer from no one, lost a day of work, everything closed nothing working or a response, disappointed with AI, and ure programs sucks
Carina is always very pleasant to deal with, very helpful and kind👍
Phil helped me out in a pinch. Really solid dude.
Dan burn servicio y me gusta el local. Gracias Carina
I've been renting at this Public Storage for 5 years and love the facility and how easy the app makes everything. It was time for me to transfer to a smaller unit and Phil assisted me with finding the best one with the best price. I was there at the end of the day too, on a weekend, and Phil was so kind to stay and help me get everything I needed to get my unit transferred over. He also made sure after I finished moving out, that my previous unit was closed out. I am so appreciative for the help because it is a stressful thing to deal with, but felt much easier with the assistance. Thank you so much!!
In addition, in the 5 years I've been renting, I've seriously been so impressed in how clean they keep the facility. No bugs at all! Which is so very important and makes me a super happy customer.
Carina is a great help getting my unit she helped with all the questions I had and gave me a great rate.
Carina and Tony and very helpful I find this storage with good service
Carina was a great help she has great customer service. She answer every question I had. Great place to rent from
Phil at Public Storage (1776 Blake Ave LA, CA) was so helpful today. My storage unit has a wall that shares with another I to that is clearly packed full and is pushing it into my u it (see photos). When I inquired what my options were as it doesn’t feel safe to keep this unit while they need to do repairs. He offered me a different unit at the same price since the repairs wouldn’t be done before I have movers putting furniture into my unit in a couple days. The unit is closer to the elevator and has a rollup door instead of a normal door which would make moving some items more challenging. Overall, Phil was great and so helpful. Thank you!
Very smooth move-in. Phil was super helpful and friendly!
Carina is always very patient with helping me
Carina maintains a very clean property
I had the pleasure meeting Carina she was extremely helpful & knowledgeable about each storage unit. Working with her made my my experience super easy! She was also very patient & kind. I would highly recommend her for your future needs or inquiries at this Public Storage! Great Customer service!
Carina was very helpful and great customer service ! Definitely recommend
Phil was a great help to me in this time of stress of me. Very easy to talk to and kind! Thanks for helping me Phil !
DO NOT RENT HERE!
My unit, as well as 3 other of my storage neighbors was burglarized by intruders who breached the inadequate divider walls between units made of drywall.
Why is this public storage facility not updating the pass codes???
Don't be fooled this place is unsafe. "24 Hour surveillance" is cameras in the mezzanines only, totally false advertising.
6 billion dollar company is too cheep to have real security and more cameras.
Clean location. Thank you Carina
Great costumer service. Thanks Carina
Karina and Tony are very helpful!
Stopped by to see site. Was welcomed by Mando. He was very helpful. Great customer service! Thank you Mando.
Muy amable Mando ya me avian dicho de ti que tenias un Modoc muy agradable de tratar a los clientes gracias te voy a recomendar
Mando helped me check in at the Blake location. He was very helpful and courteous! Most professional person I have been helped by in a very long time. Overall very well pleased with him and Public Storage!!
Armando has great customer service. Thank you so much for the help! I will be going back!😊
Mando una persona muy profesional y muy amable le agradezco y lo recomiendo a toda persona que DIOS le bendiga
Great customer service. Mando was great, he answered all our questions.
Best storage employee always so kind ND helpful the best carina is the the best so kind
Amazing customer service. The lady at the front desk was super helpful and nice!
The staff Crystal was super professional and thorough in showing us six different units! We made our decision within the hour. Lol. I thought it was going to be more stressful but she answered all our questions, it felt like the best choice considering our budget and needs. Definitely recommend!💯👍🏾and thank you for all the advice!🙏🏾
Karina did such a great job of getting us set up. Excellent customer service!
Super easy to rent. Scheduled it online and getting access code and keys was all done same day. Area feels secure and employees are friendly.
Very excellent I'm very happy with Karina she's the best worker very good customer service kind very professional
Carina at the front desk is super professional and friendly. She goes above and beyond for her customers. She takes her time and is very informative.
Great service. I rented a storage unit for 3 months and the manager Carina, went above and beyond to help me with a few difficult situations going on. Curious and friendly. I've rented storage units from other places and this location is by far, the cleanest, most respectful staff. Thanks manager Carina for your helpful suggestions.
Andrew is a great staff member, very helpful and friendly.
This place is always very well kept the Manager is very kind and helpful very well and informed.
I have used public storage for a while now and it has been great. Carina at the front office is super friendly and answers any questions I have. Definitely recommend.
Great costumer service!Carina was so helpful would definitely recommend people here.
Juan was super helpful, space was super easy to get into and navigate. Would recommend! Thanks Juan!
Juan was so awesome helping me check into my storage unit. Super helpful, informative, and friendly. Made sure I had all the information I needed so that my check in was super smooth. Great customer service. Someone give Juan a raise!
Just want to thank Juan for assisting my boyfriend and I for finding the right storage for us. He was very informative, professional, and always kept a positive attitude. There was an elevator issue on top of it being very busy for him but he held it down smoothly and professionally. You have a very great employee Public Storage !
This place is awesome love the hrs of operation and specially the staff she was wonderful very patient very understanding very polite I've been to other places and they be giving attitude and all u can imagine so I'm very grateful with this storage location .And once again good job CARINA YOUR THE BEST (:. (:
I had never heard about public storage before and I was in an emergency situation of needing to rent a unit. It was my first time and I was anxious, but the man named Huan or guan was there to help me get registered and give me a unit and tell me all about public storage. He was so helpful dealing with my questions and concerns and very patient. I highly recommend him for help!!! He even helped me check out and answered all the questions I had about payments in a understanding and patient way!!! I’m so thankful for my experience with him that I will definitely use public storage in the future!!!
I left a review of this public storage year ago giving it five stars, and I just want to updated that it stays five stars. The customer service here is always kind quick and extremely helpful. Today I had the pleasure of having Juan help me I am very grateful for kind empathetic understanding people.
Wow! I don't know the last time I got such attentive, friendly, personal customer service. Thank you Juan! He most certainly is an asset to customer retention.
Juan has been so helpful to me and the usual manager Carina is lovely as well. I just love this facility. The service and communication is absolutely top notch :-) Thanks, Public Storage!
Isaac was very helpful with helping me get access to my space and helping me lower lowering my rent , excellent service
Costumer service was great very help full very nice the person who attended was Juan
Juan was great excellent customer service
Usually I have trouble at this location, but Juan was very patient and made sure everything was perfect before I left
Great location, easy access. Secure. Juan at the front desk was really helpful in helping me negotiate my rate.
Fabiola was very proffesional, helpful and attentive. She helped me from A to Z without any hesitation. She made my visit very easy. Thumps up.
Muy buena atención gracias Fabiola
Good job you should pay Carina more. She’s always so helpful and super friendly thank you
Very well maintained location and friendly service
Beatriz had great customer service. She was super helpful and nice. Property manager on the other hand was very rude and had very poor customer service.
Had a great experience with this location. Looks clean and safe. Crystal helped my wife and I, she was very very nice and helpful giving us great useful information about the unit and promos they have that convinced us to get the unit.
Public storage managed by Carina is amazing and great customer service.
5 Stars would definitely recommend!. Amazing customer service and great prices!
The on-site manager is mean and rude. The woman that's always there
Carina was very professionaltactful respectful and attentive.thank you very much for everything.will recommend all my friends.
UPDATE: This is my last month I wanna say thank you to Carina. She has been super helpful and polite.
Diana was very helpful & friendly!!
Great service! Beatrice is so nice !!
David was extremely helpful and provided an overall excellent service/experience.
David was very helpful with my move in
Excellent move-in experience!! David had great attention to detail and knowledge of the company policies, and answered all of my questions thoroughly. The facility is nice— has parking, carts, plenty of space, and good security. Highly recommend, and kudos to David specifically!
Generally very competent people work at this location, and in particular Andrew was able to help me with a payment issue when I wasn't able to get through to a human on the corporate customer service line. He was knowledgeable and immediately resolved the question. Thank you Andrew!
Carina siempre muy trabajadora . Muchas gracias por su ayuda. Este lugar mejor que los otros
Very good customer service skills, nice people. Thank you Carina
The location is a bit sketchy, but since it's gated that doesn't bother me much.
It has a large parking lot inside the gate (which can trap your car if you don't leave by the stated hours), and a good sized elevator.
Carts are free to borrow, you just need to get a key from the office.
One tip, maybe bring some of those stick-up battery powered lights - this location is older, so not all the units have a light inside them.
Place has gotten spiffed up a bit since my review: a fresh coat of paint, and the building's external doors now also need your gate code to unlock them.
Excellent service. Great attention. Thank you Carina
Great customer service at this location! David was very knowledgeable and very helpful getting me my storage unit. He helped in a quick and thorough way I was in and out within 20 minutes and had a new storage unit for a great price!