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Address

3611 W Washington Blvd
Los Angeles, CA 90018

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

323-696-7754

323-696-7754

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

323-696-7754

323-696-7754

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    4'x3'
    Online only price
    $ 86/mo
    Online only price
    Small 4'x3'
    • Locker
    • Upstairs/stairs
    $ 86/mo $108
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    9'x5'
    Online only price
    $ 122/mo
    Online only price
    50% off first month rent
    Small 9'x5'
    • Upstairs/elevator
    $ 122/mo $153
    Online only price
    50% off first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    4'x4'
    Online only price
    $ 122/mo
    Online only price
    50% off first month rent
    Small 4'x4'
    • Inside unit
    • 1st Floor
    $ 122/mo $153
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 145/mo
    Online only price
    Small 10'x5'
    • Upstairs/elevator
    $ 145/mo $181
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 153/mo
    Online only price
    50% off first month rent
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 153/mo $191
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x9'
    Online only price
    $ 213/mo
    Online only price
    50% off first month rent
    Medium 10'x9'
    • Inside unit
    • 1st Floor
    $ 213/mo $266
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x7'
    Online only price
    $ 224/mo
    Online only price
    50% off first month rent
    Medium 10'x7'
    • Inside unit
    • 1st Floor
    $ 224/mo $280
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    13'x12'
    Online only price
    $ 385/mo
    Online only price
    50% off first month rent
    Large 13'x12'
    • Inside unit
    • 1st Floor
    $ 385/mo $482
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    19'x10'
    Online only price
    $ 424/mo
    Online only price
    50% off first month rent
    Large 19'x10'
    • Inside unit
    • 1st Floor
    $ 424/mo $529
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Mid-City Los Angeles Storage Units Near I-10

Storage units in the Mid-City area of Los Angeles are conveniently located near I-10. With easy access from the Santa Monica Freeway, Venice Boulevard or Western Avenue, Public Storage in Mid-City offers indoor and outdoor storage in a variety of sizes.

Small Mid-City Los Angeles Storage Units

Playing regular gigs at famed nightclub The Mint? Why not keep all of the instruments and gear just a few minutes away in a cozy 5x10 storage unit. 5x10 storage units are also great for athletic and outdoor gear so you can take advantage of the year-round sun.

Large Mid-City Los Angeles Storage Units

When apartment living in the Jefferson and Lafayette Square neighborhoods gets tight, take advantage of a 10x10 storage unitst to get knick-knacks and clutter, and even extra furniture out of the way.
Families throughout the Mid-City and Culver City communities can grab one of the 10x20 storage units to comfortably keep all of their belongings during a move or remodel. With space for five rooms worth of stuff, 10x20 storage units are your secret weapon to completing those major projects on time.
This location is great for storing your stuff and still being right in the middle of it all. Once you've unloaded, it's easy to check out a show at LACMA or browse the famous Grove Farmers Market.
With both indoor storage units and outdoor storage units at this location, we've got all storage styles covered. For the most modern experience in self storage, use our eRental program to book a contactless move-in today and say hello to a more organized tomorrow.
For more storage options in Los Angeles, check out our storage facilities nearby on West Pico Blvd and Jefferson Blvd.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 491)

September 25, 2023
Google Public Storage Eduardo Cruz Aguillon
Muy seguro para guardar lo nesesario
September 16, 2023
Google Public Storage Yarenia Valladares
Bryonna P. is the best employee at this location. She fixed all my issues and made it easy. She had a kind and pleasant demeanor. I’m so grateful she was working that day. She’s the reason we didn’t close the account (of more than 20 years). Calling corporate was useless and we were so ready to call it quits, thank goodness for Bryonna!
August 31, 2023
Google Public Storage Susan James
Dazia was so great with helping me thank you so much
August 29, 2023
Google Public Storage Myles Burris
Dazia was awesome and helped me setup the PS app
August 29, 2023
Google Public Storage Anthony Porter
Dazia is so helpful and nice
August 23, 2023
Google Public Storage Bos Custom T
Dazia is great
August 16, 2023
Google Public Storage Jose Gomez
Thank you Bryonna
July 30, 2023
Google Public Storage Liz Moon
Jonathan keeps the property clean and always helps when I have questions. Excellent customer service!!! Totally recommend!
July 27, 2023
Google Public Storage Paulina Flores
Muy buen servicio de Jonathan
July 27, 2023
Google Public Storage Mariel Ramirez
I’m writing in behalf of my dad, jonathan was amazing with his customer service, and very helpful to make sure the customer is satisfied. Will recommend it!! Thank you, for your help!! 🙏
July 27, 2023
Google Public Storage reyna chavez
I have utilized the services of many public storage facilities before, however your location on Washington Blvd has provided superior service. Jonathan was a pleasure to work with. He is friendly, polite and extremely efficient. Excellent customer service! Your facility is very clean and rates are reasonable. I will recommend this facility to friends going forward. Thank you for storing my belongings in a safe environment
July 27, 2023
Google Public Storage Katherine Sarmiento
Storage are so big and customer service very great!
July 26, 2023
Google Public Storage Kaj andtheStory
Jonathan is so excellent. Thank you for your service
July 15, 2023
Google Public Storage Selmo Belisle
Jonathan and Barbara helped me with my erental and showing me around the clean and well lit property! Thank you so much!
July 10, 2023
Google Public Storage Josef Lord
Will was absolutely awesome. Extremely professional, patient and helpful. The 5 stars are for him!
July 6, 2023
Google Public Storage Octavio Hernandez
Jonathan
June 30, 2023
Google Public Storage Anna Garcia
Jonathan helped me with my storage needs and answered all my questions. Excellent service!! Thank you so much!!!
June 29, 2023
Google Public Storage Mary Choi
Jonathan helped me to transfer the space. He was great and kind helping me out. He tried to solve the issues I had. Thanks Jonathan. You are the best.
June 21, 2023
Google Public Storage robert w
Jonathan helped me so much complete my rental and sort out my reservation problem. Super duper manager and extraordinary professionalism. Thank you so much!!!
June 17, 2023
Google Public Storage Abeyah Ishmael
June 8, 2023
Google Public Storage Tiquita Richard
Jonathan helped me rent a space and answered my questions and explained everything very well. thank you!!
June 8, 2023
Google Public Storage lathan hurd
Jonathan helped me and my friend open a space and get it all going. Thank you so much!!
June 1, 2023
Google Public Storage V Kali
Jonathan IS WONDERFUL!!! He helped me with making my payment, opening the app AND keeping me from going crazy…Give him a RAISE!!!
May 31, 2023
Google Public Storage Oscar de jesus
May 29, 2023
Google Public Storage Trudi McCollum Foushee
Jonathan was a great help getting me into a smaller space and helping to explain things for me! Much appreciated!!
May 28, 2023
Google Public Storage Coralie LaSalle
I was having some trouble with the app and Jonathan helped me to get into the property and use the app! Thank you!!
May 27, 2023
Google Public Storage Frank Kim
Jonathan was very helpful and made my moving process very easy. Thank you!
May 19, 2023
Google Public Storage JESSICA SANSON
I love this place Jonathan is an awesome employee very polite and helpful 🥰🥰🥰🥰
May 19, 2023
Google Public Storage Kimberly Anderson
Leaving a 5 star for Johnathan ! Rep at Public Storage . Our company has a long term lease with public storage and has received outstanding customer service . Easy but secure entry to our storage unit , clean spaces and Johnathan was very helpful with locating the storage. Would highly recommend .
May 19, 2023
Google Public Storage Reginald Brumfield
Jonathan is always helpful and friendly. I enjoy coming to my space!
May 17, 2023
Google Public Storage Dianna Stefany Villalta
Jonathan is awesome , great service
May 17, 2023
Google Public Storage Rayveen Davis
Terrible service rude employees my storage unit was broken into and now they won’t let me take my belongings out after I filed a complaint against them
May 17, 2023
Google Public Storage cristopher rodrigues
Jonathan is always helpful and kind when I visit my space. The property is always clean and well maintained.
May 4, 2023
Google Public Storage Sarah Koo
Jonathan was super nice and friendly, he explained everything so well. It is a nice storage place.
May 2, 2023
Google Public Storage Jose Garcia
Thanks to Jonathan, we got an excellent service today renting an storage
April 28, 2023
Google Public Storage Alonso Aguilon
Jonathan a dado un excelente servicio buen trato lo recomiendo
April 26, 2023
Google Public Storage Bernard Steppes
Jonathan helped me get my storage situation squared away. He was a big help and kind!!
April 25, 2023
Google Public Storage manuel vega mendivil
Johnathan saved me!! The best one.
April 23, 2023
Google Public Storage tanya olvera
Jonathan is very friendly super helpful, highly recommend to anyone looking for a storage unit!
April 20, 2023
Google Public Storage Alfredo Dominguez
Jonathan was a great help and helped me get my storage situation squared away. Thank you!! For the help!!
April 15, 2023
Google Public Storage Erin Lattimer
Moved out of my unit today and Johnathan was incredibly helpful closing out my account. Parking was very easy for my moving van and I appreciated the carts that they allow tenants to use to help move their items in/out. Had a great experience and will come back to this spot if I need storage services in the future.
April 9, 2023
Google Public Storage Ja-Hong Kim
The manager Jonathan was exceptional. He walked me through the whole process and made it easy. He even gave me tips on how to use the app and best way to use the storage. Definitely would have gone elsewhere if it wasn’t his expert and patient guidance. Made me feel at ease keeping my belongings stored here!
April 8, 2023
Google Public Storage Maria Munoz
Jonathan was a great help and found my phone for me that I had misplaced!! Thank you!!
April 8, 2023
Google Public Storage Supero 11
Jonathan was a great help. Great service and great storage.
April 2, 2023
Google Public Storage Jose Fuentes
Jonathan is such a great person he assist me so good. He is really good worker at public storage.
April 2, 2023
Google Public Storage Luis Rufino
This place is excellent very convenient Jonathan was extra helpful with finding the supplies I needed to organize my things
March 31, 2023
Google Public Storage Faviola Rocha
It was really great! Jonathan was super helpful and considerate to let us stay a bit after closing since since we had so much stuff to get out.
March 30, 2023
Google Public Storage AZUL RAMIREZ SANTIAGO
I had excellent service with this public storage because of the employees especially Jonathon. He was friendly and organized he is very helpful and I feel safe with keeping my belonging there.
March 29, 2023
Google Public Storage Nicolas Garcia
Jonathan is the best , great service, top of the line, definitely coming back only because this guy is really efficient!!
March 26, 2023
Google Public Storage darnell pollard
Jonathan was excellent showing me around to the storage area thanks again to him
March 26, 2023
Google Public Storage Kimberly Tenney
Jonathan was great
March 25, 2023
Google Public Storage Evelyn Riley
Jonathan was knowledgeable
March 24, 2023
Google Public Storage Sonia Ruiz
Jonathan muy excelente persona. Me ayudó muchísimo!!
March 24, 2023
Google Public Storage Marcelino Alvarez
Yonatan es muy buena jente ayudada mucho
March 24, 2023
Google Public Storage Rosa Payes
Jonathan y Noemi great service
March 23, 2023
Google Public Storage Rachel Berge
I stopped by Public Storage yesterday (3/22) and today (3/23) and both instances Johnathan was incredibly helpful and friendly. I appreciate his patience and willingness to help when needed. I would encourage anyone in need of storage in this area to consider this location. The facility and staff are fantastic.
March 10, 2023
Google Public Storage Erica Meisterhofer
Jonathan was very helpful and helped me transfer to a space that fit my needs better. Thank you!!10/10
February 28, 2023
Google Public Storage S Moer
Dazia has excellent service , never felt so welcomed at any establishment!
February 27, 2023
Google Public Storage Paul Mussi
Thank you Dazia for all your help, give this nice young lady a raise
February 24, 2023
Google Public Storage Wanda Reid
Dazia is the best and very helpful
February 21, 2023
Google Public Storage Adrian Cooper
Dazia is great
February 7, 2023
Google Public Storage David Peters
Thank you Dazia very professional
February 5, 2023
Google Public Storage Jennifer Cook Nice
Dazia was super helpful. Thanks!
February 3, 2023
Google Public Storage SooJin Kang
Dazia deserves a raise very patient
January 28, 2023
Google Public Storage Anastacio Herrera
Will me ayudó con la aplicación y fue muy informativo gracias
January 27, 2023
Google Public Storage Veneration LoL
Will was very helpful and friendly. Assisted me in downloading the app to improve my experience.
January 27, 2023
Google Public Storage Daisy Snow
Hi I just met Will today. He is very outgoing and was helpful with a few questions I had about the boxes 📦 and tape!🙂.keep up the good work Will 👍🏽
January 25, 2023
Google Public Storage Chongsam Kim
Dazia is very good at her job and super professional thank you for your patience and niceness to me
January 21, 2023
Google Public Storage Barbara Davis-Walker
January 18, 2023
Google Public Storage Eddie Harris
Dazia is the best
December 29, 2022
Google Public Storage Guilmar Corado
Dazia is amazing 10/10 service she deserves a raise , thank you for everything very pretty lady :)
December 24, 2022
Google Public Storage Michael Orellana
Dazia was amazing And super helpful thank you so much
December 3, 2022
Google Public Storage Victor huhugoc
I very satisfied with Emily and Scott, their attitude is amazing! They will go the extra mile to help you even with issues that are not related to their work . I take hat out to you guys!!
November 23, 2022
Google Public Storage Mike Sullivan
Barbara was such a great help with finding me the perfect unit. Not only was her customer service excellent but she was very informative. All the staff was very nice as well. Thank you.
November 23, 2022
Google Public Storage Cayla Candler
Love coming here, service is great
November 19, 2022
Google Public Storage Martin Hernandez
Emily and Scott were amazing today. They answered every question I had and were so patient. They deserve a raise! Best experience I've ever had at Public Storage.
November 7, 2022
Google Public Storage Jeong Kim
👌
October 30, 2022
Google Public Storage Alicia Shabra
I have been dealing with a lot of security issues with a sudden tragic move. Scott the Manager at this location has been an absolute amazing help in helping me feel secure and assisting me with keeping my items safe. For the location itself I would not trust it without having Scott being there. Thank you so much Scott!!!
October 2, 2022
Google Public Storage John Edmund Parcher
Scott was Great, very helpful and efficient.
September 23, 2022
Google Public Storage Amelia Bower
I had a great experience here with Scott he had good customer service and got me the unit I was looking for!
September 22, 2022
Google Public Storage Alicia Ann Lobo
Scott has been such an amazing help! I went through an emergency move out and he made sure to stay on the phone with me so that I all my belongings were safe in the unit. If you need any help reach out the Scott!! I am so so thankful for this help during a very difficult move
September 16, 2022
Google Public Storage Thaddeus Killens
employee, helped me with everything and had extreme patience.thank you Scott
September 16, 2022
Google Public Storage LynEtta Moore
September 14, 2022
Google Public Storage Shayla Baker
I've had nothing but pleasant experiences with the team at this Public Storage location. Each of the team members has been extremely helpful anytime I've needed something, especially Marcus.
August 28, 2022
Google Public Storage Zahiri Muroki
☝️
August 23, 2022
Google Public Storage angela martinez
Service was an A+ from Dazia By far a very friendly, professional and patience service by answering all my questions concerning. Thank you
August 23, 2022
Google Public Storage Breana Ceballos
Ms. Dazia is a Phenomenal worker!! She is always very helpful and super nice !!
August 16, 2022
Google Public Storage Holy Smokes
August 4, 2022
Google Public Storage J M
Beware they WILL increase your rent in a matter of months. Haven't even been with the company for a year and they are already trying to increase my rent by $100. Also one of the elevators has been out of service for weeks.
July 25, 2022
Google Public Storage Sophie Macgrow
Barbara was excellent.
July 25, 2022
Google Public Storage Rafael Vazquez
Gracias Bárbara. You were very nice.
July 25, 2022
Google Public Storage Vera An
July 21, 2022
Google Public Storage Giorgio Valencia
This place is clean and are well maintained and will was helpful answering my question thank you
July 7, 2022
Google Public Storage Andrew Gonzalez
Great place, safe, no issues in 4 months! Elevators are a little finnicky but they’re always available when I come during the week and occasional weekends.
July 7, 2022
Google Public Storage Silvia Rosas
June 24, 2022
Google Public Storage Agnes Blyden
Thank you Scott for your help, and extreme patience.
June 21, 2022
Google Public Storage ISAIAH
June 16, 2022
Google Public Storage Purchases Online
June 10, 2022
Google Public Storage Marenetha Abraham
Thank you so much scott
May 27, 2022
Google Public Storage Matthew Burns
Barbara was awesome. Clean place, easy access
May 27, 2022
Google Public Storage Eugene Sidney
Barbara is such a great manager. Thank you for all of your help.
May 26, 2022
Google Public Storage Nicole Bienert
Super nice and helpful employees
May 14, 2022
Google Public Storage Mientras tanto Kemeke
No me gusta 😕 no ay donde dejar lo que se saca y los carro estan en muy mal estado no sirven para llevar las cosas muy mL
May 13, 2022
Google Public Storage abigail pedersen
May 13, 2022
Google Public Storage Janelle Wood
May 13, 2022
Google Public Storage Leo Ramos
Gracias scott
May 13, 2022
Google Public Storage Desiree Plascencia
Great Customer service
May 5, 2022
Google Public Storage Abeyah Ishmael
April 27, 2022
Google Public Storage Valencia Carillo
Love working with Scott here and my best experience while having storage. Although I chose this place because it’s close I’ll be staying even when I move!
April 13, 2022
Google Public Storage Ronald Simpson
Thank you Scott
April 9, 2022
Google Public Storage Linsdale Mckenzie
April 5, 2022
Google Public Storage Helen Bermejo
April 2, 2022
Google Public Storage Guadalupe Ulloa
Very Friendly and knowledgeable thank you
March 25, 2022
Google Public Storage Derrick Spearman
March 23, 2022
Google Public Storage Ashley Manci
Barbara and Scott are AMAZING!!!!! Seriously, I had the toughest day trying to move and they made it so easy and somehow fun!! They made me laugh, walked me so thoroughly through every step and made sure I had a seamless move in. Please give them a raise!! And go in during the week- trust me, it’s better!!!
March 21, 2022
Google Public Storage DaOne BigLowk
Toni is always being so nice
February 22, 2022
Google Public Storage John Bora
Scott and Isaac was great with the move in service will definitely recommend this storage facility.
February 22, 2022
Google Public Storage Mary Candler
Scott is detailed when you ask for information, very helpful
February 22, 2022
Google Public Storage Candler House
Service here is pretty fast here, good customer service
February 12, 2022
Google Public Storage minjae kim
Johnny, he’s really friendly and helpful to set up my account and everything was very satisfied
February 9, 2022
Google Public Storage G Curtis Burke
Dealing with storage units can be exhausting, difficult and challenging. Especially when staff is unfriendly and not very helpful. However, When my wife and I meet Scott at public storage on Washington he was EXTREMELY HELPFUL and understanding of our time sensitive needs. Scott providing us with excellent customer service by making sure our drivers/movers had space, he checked on us through out the move in and even made sure we had the best deal walking us around the units making sure we felt comfortable with the unit we picked. Thank you Scott for going above and behind. It’s the small things that matter Especially during times like this.
February 7, 2022
Google Public Storage Angelme1002 Ishmael
The staff at 3611 W. Washington is friendly and helpful. They really care about their customers. Barbara always provides excellent customer service!
January 31, 2022
Google Public Storage juan ledezma
January 31, 2022
Google Public Storage Donald Oliver
January 29, 2022
Google Public Storage Honorina Lopez
January 26, 2022
Google Public Storage MAC Xcee
January 21, 2022
Google Public Storage Briana Blackmon
December 31, 2021
Google Public Storage Xanatos Hutchinson
December 29, 2021
Google Public Storage Noel Alexander
December 14, 2021
Google Public Storage ashley vergo
I am a fan of a service that provides with the customer service experience to match. So happy I was able to get myself a storage unit with ease after working with Scott. He took his time with me to find me the space I needed as well as provide me with some additional useful info. All in all a great experience 😃
December 13, 2021
Google Public Storage Michael Alfonso
December 13, 2021
Google Public Storage Dawyane James
Very helpful
December 13, 2021
Google Public Storage Caleb Candler
Scott is a very good worker help me a lot
December 13, 2021
Google Public Storage Sharaine Washington
December 13, 2021
Google Public Storage Jasmine Hines
Wonderful service! Scott made sure my needs were taken care of and answered all of my questions!! Great customer service is hard to come by, but not here! Would recommend to any one in need of storage space!
December 13, 2021
Google Public Storage exposing yoursecrets
Very helpful clean nice Amazon my customer service! They’re gonna get far.
December 9, 2021
Google Public Storage Tommie Ivory
They were doing construction at this location and my wife and I couldn't get asst. From staff to get into our unit we left a message four times on the phone in three days and no return our call plus our unit was paid up two months in advance and cooperate office are customers services was not helpful to us on getting into our unit finally after a week I ask construction wk to move to get into my unit and move items out there is never anyone after they open at 9:30am to asst you after staff sweep up they leave
December 7, 2021
Google Public Storage Yanna Blackmon
Magnificent Service! Scott is doing an awesome job.
December 7, 2021
Google Public Storage Karyna Belmonte
Scott is always amazing ! He goes above and beyond to satisfy his customers and he is a great example of what a A grade employee is! Priceless team member !
November 24, 2021
Google Public Storage maya guerra
👌👌👌👌👌
November 20, 2021
Google Public Storage briana blackmon
Scott is an amazing worker. I have no trouble when I come to public storage. Great customer service!
November 18, 2021
Google Public Storage Evelyn C C
👍👍👍👍
November 8, 2021
Google Public Storage Exover Lopez
Thank you Angie
November 7, 2021
Google Public Storage Hector Marmol
Excellent help from Angie Vega. Could not have been better. Thanks again. Hector Marmol.
November 3, 2021
Google Public Storage Rufina Rojas
November 2, 2021
Google Public Storage Mekedesework Abebe
November 1, 2021
Google Public Storage Miguel Orellana
October 27, 2021
Google Public Storage TheUrbanQueen Show
Angie is the person who helped me open my account. She is very professional and patient. I needed to look at different sizes and she was extremely patient with me trying to make a decision. Also she is very friendly and pleasant.
October 18, 2021
Google Public Storage Renee Sanders
October 1, 2021
Google Public Storage MAX PROJECT
First of all i want to thank the Gentlemen that help me with my Unit! Thank you ANTHONY!! I called in for a reservation , he showed me around and Boom i was in! No waiting or doubts of pricing. Straight forward. Love the customer services here , unlike other public storages,ignore my request and what i was looking for. Would highly recommend this place to everyone i the mid city/DT area!
October 1, 2021
Google Public Storage Sarine Daghlarian
I came in looking for a space and Anthony was so helpful! I’ve never had a storage unit before and he talked me through the whole process, made it super easy to understand and explained the rules to me too. Some places can make you feel like just another dollar sign, but not here. I would definitely recommend this location if anyone’s looking for a space! Also - 7/14/21 update: the new office is so nice!!! They remodeled the bathrooms too and really seems like both areas got serious makeovers. Update - 10/1/21: I ended up having to move out of my unit/leave this location, but it was so easy/quick. Anthony was super helpful and even gave me some tips on how to configure all the boxes in my car! He totally saved me a second trip. The customer service is top tier.
September 26, 2021
Google Public Storage B V
Thank you Anthony for all the help today! You were a big help to my family and made the move in super quick. Highly recommended ☺️
September 23, 2021
Google Public Storage Lynn K.
August 8, 2021
Google Public Storage Alacia Arthur
Fast and efficient service and everyone was friendly.
July 30, 2021
Google Public Storage Mary holmes
Great service Anthony
July 29, 2021
Google Public Storage Heart Like War
Great customer service! Thank you Anthony for all the help! Excellent customer service
July 10, 2021
Google Public Storage DOMINGUEZ AUTO SHAMPOO & DETAIL
A month Ago My Wife and I decided to rent a unit at public storage at W Washington Blvd in L.A. we where not too sure how safe could our stuff be there, but after talking with Anthony the manager of the place we where convince. he was very professional and explain everything and how they keep the units clean and safe. he even told me don't worry that his always walking around and checking everywhere to make sure everything is ok. Believe me THATS 100% percent truth last time i for got something out side my unit and he call me right away to let me know thanks again Anthony for that. i definably recommend you guys this place
July 9, 2021
Google Public Storage Dave Peters
Anthony was a perfect Joy. he went above and beyond the Call of Duty I have nothing but pure accolades for the old boy as long as he's there I'm staying there thank you again David Peters
June 30, 2021
Google Public Storage Cobe Romero
Steven has immaculate customer service was very knowledgeable and kind. Would recommend my friends and family to this Public Storage.
May 17, 2021
Google Public Storage Yessenia R
Had a rental earlier this month from Anthony. Excellent customer service continuously and definitely makes storing here a breeze. I love that he’s not just sitting in the office but often touches bases with his customers. 10/10
May 17, 2021
Google Public Storage Adolfo Calderon
May 3, 2021
Google Public Storage Russell Shadle
Nice security for storage facilities.
May 2, 2021
Google Public Storage Shai Ben-David
Anthony is absolutely amazing!!! He made this the easiest move I’ve ever had. Highly recommend :)
April 21, 2021
Google Public Storage Crystal Plascencia
Great service.
March 23, 2021
Google Public Storage Cecilia Saldana
Absolutely recommend this place. Yesterday I walked in with no appointment or anything..just to ask for an average price and I ended up walking out of there with a new storage unit thanks to Anthony's great customer service. He was very efficient and fast in setting up my stuff. He also recommend me to use their app and helped me navigate through it and it really is a life saver. Thank you so much Anthony for making the process fast and easy!
March 10, 2021
Google Public Storage joey K
Anthony and Karyna are Professionals. They saw that All answers were addressed and answered, for me, and all of the other tenants I saw them communicate with today, as well. Patience was at a high level, also, because I really talk a lot. I do appreciate that Anthony really took the time to work with me today, he's caring.... I liked that.
March 5, 2021
Google Public Storage Karine Khachatryan
Great staff Anthony A was great staff highly recommend
February 28, 2021
Google Public Storage CJ Strahan
Anthony was really nice and did a great job! Great customer service!
February 14, 2021
Google Public Storage Daniyar Baizhanov
Anthony is best manager thank you👍
February 13, 2021
Google Public Storage courtney thomas
Anthony and Vance took good care of helping my grandmother get her storage unit! Great customer care!
February 5, 2021
Google Public Storage Krystal Tyler
Barbara has really good customer service & she was really nice helping walk through everything to get my unit. I highly recommend you to go to this location for a storage unit. They are really nice.
February 2, 2021
Google Public Storage Peter Gonzalez
Stephany runs the place very professionally. Great asset.
January 28, 2021
Google Public Storage M Ortiz Media
January 25, 2021
Google Public Storage sverre22
Had a unit here for a long time, no problems whatsoever and when I had it emptied, everything went smoothly and the local representative Stephanie was a pleasure!
January 24, 2021
Google Public Storage Jackie Sloan
Stefany H made it so easy and clear when I signed up for my storage space. She’s professional and helpful. A great experience so far!
January 23, 2021
Google Public Storage Gregory Jackson
Service at 3611 W. Washington Blvd. Location, clean, well ventilated, and seems very secure. Ms. Stefany H., served as my intake manager. She was very professional, informative and welcoming. She allotted time to provide a tour of the site and provide various storage options. She was well versed in the companies policies and practices concerning COVID safety protocols.
January 23, 2021
Google Public Storage Thatgurl CP
The facility was nice and it is easy to find my storage unit. Also the manager Stephanie was very helpful and sweet.
January 18, 2021
Google Public Storage lupes mancini
January 15, 2021
Google Public Storage Byron Anderson
Highly recommend this facility. The property is well kept and they provide excellent customer service; specifically, Barbara. She was very helpful and personable.
January 13, 2021
Google Public Storage Carlos Vasquez
January 8, 2021
Google Public Storage Aaron Garcia
January 2, 2021
Google Public Storage dana Scot
Stephanie and Barbra were very helpful and answered all my questions ! Great service best storage place !!
December 29, 2020
Google Public Storage Gabrielle Barlow
Thanks Stefany for all your help. You are a Rockstar! Very efficient service, and affectively fast. Very attentive to what your clients needs are.
December 29, 2020
Google Public Storage Katherine Cabrel
Stephanie was a the best most professional employee at Public Storage. She was so so helpful to me and translated for my parents in Spanish for their unit too. She is the best!
December 25, 2020
Google Public Storage Malik Muhammad-Coney
Barbara is an amazing customer service representative! Very friendly and the facility was very clean.
December 21, 2020
Google Public Storage J Medz
Was looking for a storage unit and stefany really helped me find the right one I was looking for 👍🏽
December 21, 2020
Google Public Storage Stephanie Delariva
Stefany gave good customer service!! 👌
December 21, 2020
Google Public Storage Hyacinth Network
Had a excellent experience with employees Barbara and Stefany. They are such great staff they helped me with such awesome customer service. The property is clean and I would definitely recommend to my friends and family. Thank you so much
December 21, 2020
Google Public Storage Ralph Williams
One if the best experiences I've had at a facility like this. The attendant Barbara is very helpful, professional and knowledgeable of their services. Very clean units and passage ways.
December 20, 2020
Google Public Storage Stephan Malkiel
Very friendly and kind staff! The place is clean and quiet.
December 18, 2020
Google Public Storage Zrunder Akei
I hate public storages it roaches infested the customers service sucks and they raise the rent every 6 months i would and shall file a class action law suit against them especially on washington /6th LA. CA
December 12, 2020
Google Public Storage Kirsten Graham
Great Storage Facility, Stefany really helped me find the right size storage space while adhering to COVID-19 safety guidelines. Really appreciate her attention to health and safety. Excellent customer service.
December 12, 2020
Google Public Storage Kevin Shanks
December 8, 2020
Google Public Storage Jay Escobar
Stephanie, was a great help, called me to verify everything online instead of doing everything in office. Took 4-5 minutes great help! Thank you and the guy at pico who referred me to here shout out to him to.
December 3, 2020
Google Public Storage Katie Scoones
Isaac is the best. I ended up moving some things in later than expected because my movers were late. He was super accommodating. Highly recommend Public Storage at this location!
November 29, 2020
Google Public Storage Cecelia Wright
Stefanie was so helpful and made my experience so easy!! I would highly recommend storing here!
November 21, 2020
Google Public Storage Manuel Harris
Kool, so far no problem...
November 20, 2020
Google Public Storage Blessed Servant6363
Stefany is a very dynamic,beautiful,helpful,courteous young lady that really made my day with her professional attitude
November 14, 2020
Google Public Storage Luisa Quinteros
I’ve been renting from this place a few months now. The place is always clean. The staff is always nice. Stephanie is the sweetest of them all! Super friendly, helpful and accommodating every time I see her.
November 14, 2020
Google Public Storage Pauline Mcfashion
I Am So Pleased To Have Met Stefany! She Is Such A Sweet Heart. And A Pleasure To Do Business With. She Was Very Patient With Me And She Is A Very Thirl And To The Pont Individual.. I Believe That Your Property Is In Very Good Hands... Business First. Very Good Staff.
November 13, 2020
Google Public Storage Karla Garcia
Stephany she is amazing, really helpful, amazing customer service.
November 13, 2020
Google Public Storage viv id
November 11, 2020
Google Public Storage lakesha wilson-martin
November 11, 2020
Google Public Storage Jose Serrano
November 5, 2020
Google Public Storage Larissa McGreer
I used this location December 2019, and Jeffrey was very helpful and courteous.
October 15, 2020
Google Public Storage Bernin Miranda
Isaac was very helpful and help me with lowering my rent very helpful.
October 14, 2020
Google Public Storage Jackson Dill
Isaac was very helpful- he went above and beyond for us!
October 14, 2020
Google Public Storage Michael Bosco
Isaac was very helpful with my rental today.
September 17, 2020
Google Public Storage helena brown
What a wonderful experience during an incredibly stressful time. Dorian is just divine and helped me immensely — folding boxes to help me conceptualize what could fit and how to fit and spent an insane amount of time with me working together until everything was just perfect. Thank you!!!
August 28, 2020
Google Public Storage Angel Rodriguez
was expecting to be in the building for hours but thanks to the employee, Steven, I was able to get everything I needed to get done. Will definitely rent again. Thank you
August 28, 2020
Google Public Storage Lizbeth escamilla
August 28, 2020
Google Public Storage Emma Usher
July 31, 2020
Google Public Storage Angel Lopez
Excelente lugar muy hablé el personal de oficina gracias
July 19, 2020
Google Public Storage Savannah Batrez
The staff is never in the office and when they are their very rude I wouldn’t rent a spot from here again
July 14, 2020
Google Public Storage John Franklin
Great storage options. Jawan was awesome, he helped my family find an option that made sense. Was very professional. Thanks again!
July 3, 2020
Google Public Storage Kaulyn Lee-McNeill
The staff is very friendly and efficient. I was helped by Jawan and he was very kind, straight forward and helped me get the best storage unit for my needs. I would definitely recommend.
June 29, 2020
Google Public Storage Life as Demetry
I had a excellent experience and all my needs were met. I was helped By Steven who took no time helping me out and was Very professional and informative. I am completely Recommending this place to everybody I know that’s needs a storage space. I really Appreciate the help for Steven. I was Very happy overall
May 31, 2020
Google Public Storage Price52 Freeman
Very safe for all your personal items that you can't store at home all the garage very good prices
May 30, 2020
Google Public Storage Amada Burgos
May 15, 2020
Google Public Storage mason diggle
24hr access is the best option this location offers by far. I've had no issues this far. Everyone made this process easy just wish I could afford the $240 each month.
April 10, 2020
Google Public Storage tristan dede
Dominick was very helpful and pleasant.
March 27, 2020
Google Public Storage Daryk Moreno
Overall great experience, excellent customer service. Dominick the property manger wasted no time call me back after my redaction was made. Very professional and informative. Recommending to everybody I know for storage. Appreciate the help. Very happy overall
March 26, 2020
Google Public Storage Juan Torres
Came to Public Storage here at Washington Blvd . Excellent experience here knowing it was my first time , Mr. Dominick attended me showing me around taking my sweet time , asking questions and concerns was his top priority . I felt welcomed and feel safe knowing my valuables are gonna be ok at this place . I highly recommend anyone to visit and also get great storage .
March 24, 2020
Google Public Storage chris levenberg
Dominick helped us find our storage unit and was so friendly and helpful. He took us straight to the unit and explained clearly how to operate the elevators and everything else that needed explaining. Would be happy to store more storage at this location.
March 19, 2020
Google Public Storage Arnold A1 Davies
March 13, 2020
Google Public Storage Travis L
Thanks Dominick! Great service.
March 7, 2020
Google Public Storage Brittany Johnson
Dominick made the process quick and easy! Great customer service and knowledgeable
March 4, 2020
Google Public Storage April Smith
Very clean facility. Great customer service from Asia. She was super helpful and got in me in and out in no time.
March 4, 2020
Google Public Storage Jade Hillard
Asia has great customer service
February 29, 2020
Google Public Storage Jacqueline Harris
February 28, 2020
Google Public Storage Jorge Castellon
Dominic is a good guy
February 27, 2020
Google Public Storage Liseth Vásquez
February 20, 2020
Google Public Storage dov haddad
February 5, 2020
Public Storage Rick Gonzalez
How much to store a 30 feet rv trailer per month?
February 2, 2020
Google Public Storage Jason Miranda
Dominick was of great help.
January 27, 2020
Google Public Storage Darlene Chapple
Reneisha Service was professional and courteous.
January 27, 2020
Google Public Storage Manolo
Reneisha is Very nice. Always see her & she has good service
January 20, 2020
Google Public Storage Sebastian Villar
Signed up with Reneisha, was convenient and fast to finish our reservation so we could move in our storage just in time, thank you.
January 20, 2020
Google Public Storage JamesSterlingLive
Renisha was a great and informative she explained everything and was veryhelpful
January 8, 2020
Google Public Storage Josh Gibson
Good move in experience, Jeff was really helpful and clear during the process.
January 7, 2020
Google Public Storage Laura Neyra
Great
January 6, 2020
Google Public Storage James Nash
Reneisha I just wanted take a moment to commend PUBLIC STORAGE on the blessing of Reneisha and Jeffrey...btwn these two employees, stressful situation of moving was alleviated. Both professionals , and Reneisha was forthright enough to let me and my workers know that we aren't expected to just stand there. while she struggles with the door. One of the classiest and politesest schooling lve ever recieved...and very funny. Thanks guys James Nash
January 2, 2020
Google Public Storage Chung Ms.
Promotion 을 이용하면 가격이 저렴하고 다양한 unit 이 있어서 선택의 폭이 넓으며 위치가 좋음.
December 19, 2019
Google Public Storage Henry Ferguson
Reneisha has been extremely professional and more than helpful. Personality 100%
December 17, 2019
Google Public Storage Christina Acevedo
Reneisha was so helpful each time I came to Public Storage. She made it super easy for me to move in and out. The space was managed very well and I felt that all my needs are met. I would definitely come back to this Public Storage location if I needed another unit.
December 11, 2019
Google Public Storage Raul Nogueira
Jeff was great! Thank you so much!
December 9, 2019
Google Public Storage Sarah A Green
Reneisha very professional and kind. Pleasent personality. 5 starz
December 3, 2019
Google Public Storage Malcolm King
Jeff gave me great service Above and beyond his call of duty Y’all need more like him
November 29, 2019
Google Public Storage Jack Weinstein
November 27, 2019
Google Public Storage Phillip Chaffee
Jeffery was very helpful. Highly recommended!
November 22, 2019
Google Public Storage Jay Steinau
Reneisha was very helpful and provided a spacious unit for a great rate- much more affordable than the surrounding storage facilities.
November 21, 2019
Google Public Storage Chechena-Jireh Barnett
Asia is the best!!! She made a very stressful move pleasant. Jeffrey and the staff is friendly and provide excellent customer service. Asia walked us through the rental process and made it so easy. The facility is neat, clean, and secure. Thank you all
November 17, 2019
Google Public Storage jose dominguez
Reneisha very wonderful quick and efficient. Great service overall
November 15, 2019
Google Public Storage Linda Powell
Reneisha the best thank You God for them helping me out today's
November 12, 2019
Google Public Storage Nick Gillie
Reneisha was great here ! Professional and helpful and funny as well
November 9, 2019
Google Public Storage Kristian Washington
So they sold my unit. However Reneisha was diligent and actually got me a bigger unit for the same price and promotion. Really helpful and very friendly, I highly recommend this place for your storage needs.
November 9, 2019
Google Public Storage damike thompson
Reneisha has been such great help she’s the best at what she does. Very honest and attentive
November 8, 2019
Google Public Storage Tien Cole
Need a few more carts available for hauling boxes to the car.
November 6, 2019
Google Public Storage Edward Williams
April was very friendly and helpful, also Facility is very clean. And very professional. One of the best public storage Facilities around.
October 24, 2019
Google Public Storage Melissa Iboy
Reneisha when I came in my size wasn’t available I got worried but she made it so I was able to still get the unit a needed for the same price!!! Moving is such a stressful process I’m so glad a came to public storage where Reneisha made the process go by so smoothly thank you greatfull
October 16, 2019
Google Public Storage jazzy jazz
Jeffery is AMAZING!!! I’ve rented many storage spaces but never had such a nice and super helpful guy. Most employees in the past have been kind of fed up, but Jeffry was a completely opposite. I will highly recommend this Storage solely based on the great customer service
October 16, 2019
Google Public Storage Suzana S.
I have been using public storage many times and I have to say most of the employees have been ok. However this time I meet Jeffry who has been the best ever. Very kind, well spoken and most helpful from all. He too time to show me around, answer all my questions, although I was very stressed and I had many complicated requests. I am very happy to recommend this place.
October 16, 2019
Google Public Storage Mlorna
Jeffrey assisted my daughter and I, he was very professional and knew his products. He made my daughter's move easy on me, as her mom.
October 14, 2019
Google Public Storage Parish Hayes
Reneisha was amazing and so patient! I was moving my stuff from another city and got caught in traffic so I tried to maintain communication with her on my ETA. She stayed late to make sure I was able to put my stuff in storage and was super hospitable. Thank you, Reneisha!
October 13, 2019
Google Public Storage Lauren Klug
Reneisha was such a lovely host. She walked through what the space offered and the different insurance policies and moving items Public Storage has to offer. Great service. Would definitely recommend.
October 12, 2019
Google Public Storage Barbara Mendoza
October 9, 2019
Google Public Storage S W
I have used pretty much every storage facility in SoCal at some point in time and I must say this Public Storage is one of the best. Its due to its staff, especially Reneisha. She really does care about her customers and you can tell she would go that extra mile for them. I went in expecting to get a big up-sell on a unit and wound up with a better deal so I'm very happy. I'd give it 10 stars if I could!
October 8, 2019
Google Public Storage Jonathan Pineda
Great customer service provided by Reinisha. Definitely recommend.
October 7, 2019
Google Public Storage Wynonna Smith
Reneisha beyond exceptional!!! After a bad experience at one of your other sites, she’s the reason I came back. Her kindness and extreme importance to please her customers is truly something that should be shared with your other onsite property managers.
October 7, 2019
Google Public Storage Edwin Pacheco
Renesha was very helpful . Shes concerned with her customers every time I come in and see her helping someone she goes beyond her duties to make sure everyone is helped . She is calm and makes it a breeze
October 7, 2019
Google Public Storage German Maravilla
Reneisha muy buen servicio
September 26, 2019
Google Public Storage Smoov
Reneisha was so sweet and kind. She helped me with the whole process and I’m so fortunate to have been able to do business with the company. 5 stars!!!
September 19, 2019
Google Public Storage Dpto Art
Reneisha thank you so much for everything! Very helpful and trendy! The place is ok. Thank you
September 13, 2019
Google Public Storage Brianna Pierce
Reneisha was wonderful , very pleasant and helpful answered all of my questions and concerns
September 13, 2019
Google Public Storage SOONMIN KWON
Reneisha helps very good worker!! Thanks.
September 10, 2019
Google Public Storage Adnan Merchant
Great customer service Jeffery was awesome let us unload all our stuff 15 min after closing
August 28, 2019
Google Public Storage Marina Young
I really appreciate the excellent customer service I was given by a young man named Scott. He went over and beyond to make sure we had the best storage space to accommodate our needs. I will use and refer public storage for my future needs.
August 26, 2019
Google Public Storage Juan Centeno
Reneisha me gustó mucho el servicio la muchacha es muy atenta con nosotros me encanto el servicio ke medio RENEISHA grasias
August 26, 2019
Google Public Storage Jeremiah Powers
Clean office and storage units. The manager Reneisha was very kind and professional
August 21, 2019
Google Public Storage Trinity Anthony
Nice convenient storage unit for college students to store their belongings during the summer.
August 19, 2019
Google Public Storage Reneisha Lewis
Reneisha Lewis service was impeccable. I couldn’t retrieve google maps from my phone so I’m leaving her review on her phone. She and her district manager Kamisha made this a great experience. Thank you Public Storage. Best, AndyDrew2
August 19, 2019
Google Public Storage June Fisher
Kamisha. Reneisha awsm srvsc.
August 12, 2019
Google Public Storage 그늘집
August 8, 2019
Google Public Storage Kevin Salvador
A+ service made moving things into storage very simple and easy and Renisha was more than accommodating will definitely continue doing business here
August 7, 2019
Google Public Storage Destiny Ignacio
Reneisha was very helpful, kind, and very informational.
August 3, 2019
Google Public Storage ILYA (DR. MORYAK)
July 30, 2019
Google Public Storage F Roston
Nice friendly staff.
July 26, 2019
Google Public Storage Zaiah Hamilton
I am very happy with my overall experience. I was greeted at the door with smiles and positive attitudes. Jasmine and Alexis are very knowledgeable of all the products and services offered at Public Storage. Keep up the good work ladies!
July 23, 2019
Google Public Storage Ysc _
excellent customer service when i came , Reneisha was very helpful with everything i needed & super sweet as well .
July 10, 2019
Google Public Storage Faith Harris
Reneisha was excellent!! She was warm and very helpful. She was friendly, helpful, and patient with all of the customers that walked in. She was professional and she removed some of the stress and anxiety that comes with storing your beloved personal belongings in a public place. She was great at explaining the process and my various options. The location was great too. It was clean and my things were secured. It was easy to move my things in and out. You need an access code to enter so no one off the street can wander in. I highly recommend this location and Reneisha’s phenomenal customer service. Both will help your moving process to go smoother and put your mind at ease.
July 8, 2019
Google Public Storage Gamma Whale
I just have a small storage locker there. It's upstairs..... Up a dark poorly lit stairwell, but there staff is friendly. The girls are anyway. I'm a guy. Get an online discount if you plan ahead. Got a restroom there also. Overall it ain't the Ritz but my belongings are safe and the price is manageable.
July 5, 2019
Google Public Storage Martha Wuera
Alexis was very helpful
June 25, 2019
Google Public Storage Lani Leong
Excellent customer service from all of their employees. Karly made the move super easy and fast. Great location close to the freeway as well. Very clean facility.
June 21, 2019
Google Public Storage Isaac Neyra
Alexis is the most sweetest person ever.Thank you for all your help.Im so glad we decided to go to Public Storage .Thanks for helping us. Stay sweet always.
June 8, 2019
Google Public Storage ismael ibarra
Diana & Reneisha great customer service. I came in just looking for a space and the help i received by them was so great. Made the process so fast and easy..!!! Top team!!.
June 1, 2019
Google Public Storage Walter Moore
Ok
May 25, 2019
Google Public Storage Cesar Serrano
Reneisha and Alexis were both a great help. Everything went smoothly.
May 23, 2019
Google Public Storage Alex Fayman
Reneisha was fantastic! Patient and professional through my thousand questions. Highly recommend!
May 13, 2019
Google Public Storage Vladimi Versailles
Reneisha was a wonderful. She really blessed my life and put my mind to ease on a really stressful day.
May 6, 2019
Google Public Storage leticia perez
renesha was very helpful and nice . stopped cleaning to help me with my unit without me even asking her .
May 3, 2019
Google Public Storage Skai Limar
The process was fast and easy and everyone here has been incredibly nice! Today, Alexis helped me get another door code as I forgot mine and was helpful, efficient and very sweet. Thank you!
April 29, 2019
Google Public Storage Leo Vail
Great service great prices very good place to store I highly recommend this location Thank you Noemi y Reneisha great job public storage
April 18, 2019
Google Public Storage BIG little girl IN this BIG little world little
I normally don’t write reviews but i had to write one on this one. I went to this storage on Washing Ave unfortunately thy had problem with the unit that I was going to rent. The manager of this branch, Reneisha has an outstanding, welcoming friendly personality. She was super friendly and professional. She took her time to help me find another storage with a best rate. I think public storage is very lucky to have her as an employee.
April 17, 2019
Google Public Storage Lauro Robledo
Alexis has been helpful since I've moved in• thank you :)
April 16, 2019
Google Public Storage Martina Sotero
I’m a customer at public storage and just wanted to say thank you guys for all that you do each time I’m pleased in the midst of my problems ! Renesha topped it off today as I came into another location with a friend and she offered the same happy upbeat service and help . She treats us like one of her friends ! Thank you for that !
April 5, 2019
Google Public Storage Miss M
Reneisha was so nice to me , she was beyond helpful she helped me find something cheaper in my price range, closer to my actual location without me even asking ! I love public storage thanks to people like reneisha .
April 5, 2019
Google Public Storage Lticia Torres
Reneisha & Raelyce are very friendly and helpfull really nice young girls greeting you with a smile
April 5, 2019
Google Public Storage Johnson E. Lectric
Reneisha had such a friendly smile and was very helpful answering my questions. Raelyce was very professional and knowledgable when showing me the space. Both of them made my experience very pleasant. Thank you public storage
April 4, 2019
Google Public Storage Kevin Hawke
Storage at good price
March 31, 2019
Google Public Storage Alex Henry Garcia
I often make my payments here, Raelyce is very pleasant and professional. She is always eager to help customers definitely a great asset to public storage.
March 29, 2019
Google Public Storage Alex Sohn
No problems! Raelyce was wonderful helping me out!
March 29, 2019
Google Public Storage Jerran Maybee
My experience at this location was fantastic. Raelyce was very professional and made my check-in speedy and smooth... overall great experience
March 29, 2019
Google Public Storage The Review
Raelyce had the best welcome as she stood smiled greeting me. Diana was so professional and knowledgeable in assisting me with my account. I was truly grateful and satisfied definitely will recommend this location. They're the best!
March 22, 2019
Google Public Storage Cameron J Spenny
I’m so happy and satisfied with my unit. Raelyce welcome was very pleasant and her smile is so friendly, I felt she was very knowledgeable about the spaces. Thank you very much Raelyce
March 22, 2019
Google Public Storage Gyp Soundz
Always greater experience when Raelyce is there with her warm direct spirit!
March 19, 2019
Google Public Storage Freedom Reigns
Great Customer Service By Robert
March 19, 2019
Google Public Storage Niccole Brown
Robert service was execellent here, even though my storage unit wasn’t at this location, he stopped at nothing to make sure most of not all my questions were answered.
March 16, 2019
Google Public Storage AL Macauley
Ms Raelyce is a very humble and courteous employees. I saw The was she help another customer which took time and patient. She help obtain my unit that I’ve been waiting for over a month and I’m very great full. She’s a great asset to your company. I really commend her for her assistance.
March 16, 2019
Google Public Storage Bryan C
Had a great experience at Public Storage. Raelyce did a great job! Very happy with the customer service and how she had a friendly smile.
March 15, 2019
Google Public Storage Derek Carroll
I came in and Raelyce was very helpful in getting me the stuff I needed to move. Thanks!
March 15, 2019
Google Public Storage Urthly Zero
Had a great experience at this public storage. Raelyce was super helpful and made checking in such a smooth experience. Her customer service skills were superb and I’m so happy i chose this storage center !
March 1, 2019
Google Public Storage Josh Giese
I love my storage unit. Made my life so much easier. A life saver. All the clutter in my apt is gone. Vanessa, Raelyce and Reneisha at the office were really helpful and made the whole process simple and fun.
February 28, 2019
Google Public Storage Evelyn Rodriguez
Vanessa and jasmine were great and very helpful with everything I needed . They knew what they were doing . I would highly recommend them to anybody who has questions regarding the storage .
February 22, 2019
Google Public Storage Wanda Clayton
Put items in my storage very happy with them
February 14, 2019
Google Public Storage TARAZCO Hats
Vanessa and Raelyce are terrific! they show an urgency to help me with the issue I had with my container and keeps me updated on the status. They are friendly and very professional, thank you so much for all the help Vanessa and Raelyce. Great team work
February 14, 2019
Google Public Storage Gabe Garcia
Went to pay my bill and was totally satisfied with the customer service from the head of the property Vanessa she was very helpful
February 13, 2019
Google Public Storage Stitch Dks
Vanessa was very helpful kinda and professional
February 9, 2019
Google Public Storage todd orso
Vanessa and Raelyce are very kind and helpful. I appreciate their professionalism and I will definitely refer friends and family to this location. Thank you!
January 31, 2019
Google Public Storage cindee ng
There was a big mixup with my reservation which caused me quite a bit of inconvenience but my issue was handled quite smoothly. The customer service I received from Quirsten & Dorian was outstanding. Quirsten was very patient and understanding with me over the phone and got things handled pretty efficiently. When I came in to finish the paperwork portion, Dorian was able to get me in and out pretty quickly and was so friendly and helpful during the whole process. I am happy to know that there are companies out there that still care about their customers and make the effort to show it. Thanks guys!
January 21, 2019
Google Public Storage Dee Brown
Love this location Diana was excellent in her service she showed me everything much appreciated
January 10, 2019
Google Public Storage Alicia Robles
January 8, 2019
Google Public Storage Oscar Martir
Vanessa was amazing today. What I thought was a tedious task became effortless and I felt like a valued customer. It was my first time ever visiting a public storage building and Vanessa recommended the right room for the right purpose. I knew the moment she greeted me at the door I was talking to a knowledgeable team member. As clueless as I was she made picking out the proper tools and supplies for my commute back to my unit. I’m even considering renting a unit to park a car. I look forward to my next visit
December 23, 2018
Google Public Storage leene Hinojosa
I opened an account for my daughter and Vanessa the manager was very professional and informative. I highly recommend storage space at this particular facility it was very clean.
December 13, 2018
Google Public Storage Edward Williams
, very expensive storage goes up every 3 months
December 11, 2018
Google Public Storage Amparo J
Clean and great customer service. I visited this location THREE times in the same day and Robert at the front desk was always smiling, patient, and very helpful. I didn't catch the names of the other employees, but they were also attentive and friendly. There's also several dollies and platform trucks on the large loading dock available for your quick and easy moving convenience.
December 5, 2018
Google Public Storage Fred Romero
Vanessa was very knowledgeable, super nice. She helped me set up auto pay. The facility was the cleanest I've seen and i have been to a lot of public storage places I would not revisit, but this is one of the was very presentable. I recommend this place if you need to store things.
December 5, 2018
Google Public Storage Omar Lopez
November 29, 2018
Google Public Storage Jay Blay
My name is Joshua I move here from Arkansas 35 days and when I come to the building the building is clean neat and the young lady at the front desk name Vanessa is always helpful respect and full of joy it is a Anna to find a clean environment respectful people that work where I keep my valuable
November 28, 2018
Google Public Storage Francys Oliva
Thank you Vanessa! For your help and your patience!!!
November 17, 2018
Google Public Storage Alexis Gaines
November 14, 2018
Google Public Storage Mago Ramirez
Susan me ayudó escoger el mejor espacio y el mejor precio. Muy satisfecha con su ayuda laboral.
November 12, 2018
Google Public Storage Kristina Wong
Vanessa was amazing and so accommodating
November 5, 2018
Google Public Storage Efren Chevez
Too expensive.
November 2, 2018
Google Public Storage Yunus Iyriboz
Vanessa is the best!!
October 26, 2018
Google Public Storage nene1988
Rose has very nice costumer service and the building is always clean and I can tell she’s a very hard worker
October 17, 2018
Google Public Storage The One
Noemi great sevice great prices
October 10, 2018
Google Public Storage Cheryl Perez
Vanessa was very helpful with assisting me on my storage space. The property is very clean. Very nice facility,I would recommend this place to my family and friends.
September 30, 2018
Public Storage Miguel Arturo Lopez
Do Public Storage have 24 hour access
September 30, 2018
Google Public Storage Rudy Roca
Vanessa was a great help. Pleasant perabo. To be around
September 27, 2018
Google Public Storage Izaiah Hinojosaizaiah
I come here every month to make my aunts payment and Rose and Vanessa are always so pleasant.
September 14, 2018
Google Public Storage Kristina Carlson
The facility is always clean and Rose was super helpful!
September 14, 2018
Google Public Storage D.M.V
Rose was great at her customer service.
September 11, 2018
Google Public Storage Patrick Ocran
Hi patty how are you doing
August 22, 2018
Google Public Storage Howard Nelson
Good
August 20, 2018
Google Public Storage Yasmeen Scarab
I've had many experiences with Public Storage, some good , some bad, some whatever... But thanks to Rose at this Location (on Washington Blvd) definitely a great experience! 🤗♥️♥️ She was super helpful with everything I needed, answered all my questions thoroughly. She even stayed a couple of minutes after close to make sure I was all done. Definitely recommend this location because of her!! ♥️
August 20, 2018
Google Public Storage Verissa F
Rose was the best and great professionalism!! Very informative and quick!!
August 11, 2018
Google Public Storage Laporsche Duncan
ANTIONETTE AND ROSE ARE THE BEST, VERY PATIENT, KIND, AND WILLING TO MAKE THERE CUSTOMERS SATISFIED. THANKS LADIES ON THE GREAT CUSTOMER SERVICES
August 9, 2018
Google Public Storage Cynthia Bordet
Arturo and Raelyce were very helpful and had excellent customer service. Thank you!
August 7, 2018
Google Public Storage Monique Davis
Thank you Rose for your excellent service
August 4, 2018
Google Public Storage Elvia Munoz
July 26, 2018
Google Public Storage Erika vera
Today I had a nice experience with Arturo he was very kind and he gave me a good service and he took care of me very well and explained everything about my contract and he was always very friendly always with a smile on his face thanks arturo for your good service.
July 18, 2018
Google Public Storage Jose Bonilla
No too good customer services
July 15, 2018
Google Public Storage ismael lopez
Arturo Gonzalez was so kind and so Friendly he help us a lot he has good customer services and he was polite and he answer all question and he help us in reading the company standards rules and regolation he has a good senses of humor toward the Clent thank. Arturo Gonzalez keep up your good senses of humar
July 6, 2018
Google Public Storage Kimberly Barajas
Everytime i come in i get great service from the employee Arturo. He always has a big smile his friendly and is never in a bad mood. His very professional and bring a good vibe to work. I love the way they take care of me and help me with any problems. My business will always alwaya go to this location.
June 26, 2018
Google Public Storage Nakita Jackson
There is hey employee at the 3611 West Washington Blvd. location name Rosie she's always in a good mood every time I come by she's very helpful and just has an all around good attitude every time I come around which makes coming to my storage A lot easier to deal with when you're greeted with a good attitude when you're not in a good mood thank you Rosie
June 16, 2018
Google Public Storage Ashley Carreon
Rose was great.
June 16, 2018
Google Public Storage Aaron Kuhl
Rose was great! Very helpful and courteous!! The place is clean and secure. Convenient too!
June 14, 2018
Google Public Storage betra giron
Muy bien la atencion
June 5, 2018
Google Public Storage fabiola philidor
Great customer service, Rose very friendly...would recommends it..
June 4, 2018
Google Public Storage Freedom
June 2, 2018
Google Public Storage Farooq Akmal
When I first enquired about the monthly fees, I decided to leave because I thought they were too high for my budget. However an employee by the name of Noemi offered me a deal that worked perfectly for me. I really appreciate her professionalism. I am happy I stayed.
June 1, 2018
Google Public Storage roger De Paz
May 31, 2018
Google Public Storage Mar G
My experience here has been very good. Customer service is very helpful and friendly. There hasn't been any bugs or rodents. But the best thing is the friendly employees and their positive and friendly attitudes! Thank you very much Rose, Arturo and Dawn and all!!
May 24, 2018
Google Public Storage Mr Pmojay
What an Amazing experience at this location 3611 Washington. Arturo / and Rose , were very attentive the information that was given made me feel very comfortable, considering that I had been to four other storages before them. This summer special , was absolutely amazing which caused me to rent the storage at that very time of coming to the office for the first time.So look no further , this is ABSOLUTELY The Storage for your rental experience . 😁
May 23, 2018
Google Public Storage Jazmine Wise
Friendly Great Staff !!!!
May 19, 2018
Google Public Storage maria castillo
Muy buen servicio gracias por todo Noemi me ayudo mucho amable
May 18, 2018
Google Public Storage Jonathan Hodge
Noemi was very helpful. The service is good an rates are reasonable.
May 7, 2018
Google Public Storage Bryan Paller
Great clean facility and Rose was so helpful. It’s nice to see people who take pride in their job. She rocks!
April 10, 2018
Google Public Storage miguel salazar
Great location I'm very happy with my storage great staff "Luz" helping and answer all my question thanks
April 10, 2018
Google Public Storage dakota page
I have been a customer here for a couple of months. Since meeting Luz i will be a customer for ever She is what your location needs the best type of customer service.
March 31, 2018
Google Public Storage Jeremy Foreman
The staff there (especially Luz) is friendly and helpful. I was able to rent my space and move within minutes.
March 24, 2018
Google Public Storage Beverly
The young lady at the front desk, Luce was very helpful, we were very confused on a few things and she helped us get everything straight. We had even lost track of the time and she gave us a 45 minute heads up that they were closing! Very helpful!
March 18, 2018
Google Public Storage James Yu
March 16, 2018
Google Public Storage mary townsend
March 14, 2018
Google Public Storage Juan Flores
Hi I rent a unit from this place today Luz was great good service very helpful I feel like she sheer me up whit my process Thanks Luz
March 8, 2018
Google Public Storage Sean Ruiz
Arturo was a pleasure to work with, made the transaction easy and pleasurable. Great customer service with a smile.
February 22, 2018
Google Public Storage Senor Fresco
Excellent service..noemi was great
February 22, 2018
Google Public Storage SCEPTER
Great service great prices Thank you Noemi!
February 8, 2018
Google Public Storage Hector Solis
Very friendly girl named Desiree helped me out today. She answered my questions and concerns so I'll be moving in feeling comfortable to this location. She was very helpful and friendly which makes it so much better knowing ill be storing here.
January 27, 2018
Google Public Storage Mason O'Sullivan
Princess at the 3611 W Washington location was superb! Her customer service was not only exceptional, but she made me feel at ease during a difficult time. Moving is difficult in itself as it is. She made that experience enjoyable. Thank you for your service and time!
January 25, 2018
Google Public Storage Mari Cortez
Me Mari cortez i highly recommend this storage , Desirée is not only a Nice person, but she is a hardware working Women i see her here alone bit she give every person great customer servise i 100% recommend this property , p.s this property is very clean
January 25, 2018
Google Public Storage Fluffy
Desiree the property manager is a nice friendly person. She helps me with everything I needed and was here to help me incase I need help with my storage or any question. I recommend going to Desiree when you have any questions or help she will be a great friend and a great helper🤓 Thanks Desiree:)
January 9, 2018
Google Public Storage Oscar Alberto
Fast
January 8, 2018
Google Public Storage Elizabeth R
Princess is amazing!! She helped me with any questions I had and offered great box packages for me when I told her I was still in the process of packing. Another thing is that she explained to me everything that I was signing before I signed. Something you rarely see these days!!!! Great customer service!!!!
December 13, 2017
Google Public Storage Nelson Duran
Highly recommended this property Desiree has such a great personality, an property is always cleaned
November 17, 2017
Google Public Storage Javante Fearence
Princess and desiree are two of the nicest mangers ive meet at public strorage places from here to long beach i i love how they dont mind helping and they always greet me in and say bye when i go hm i really do feel alittle bit better after a hard long day just by the little thing they make easier after a long harms day !!!! i think they might need a little extra on there pay checks
November 5, 2017
Google Public Storage Sophornia Bartee
A big business MN
November 1, 2017
Google Public Storage Paulette Sapp
Desiree is a great person has great personality and very patient.
October 13, 2017
Google Public Storage Nerdita Dorkatillo
Efficient, very professional staff and convinient long hours of acess
September 29, 2017
Google Public Storage Suze Lewis
I was very happy to be greeted by Pablo on the day I rented, even though it was close to closing time. He graciously and cheerfully showed me and another customer units that were available. He also showed us a size up from the one we were thinking about. I decided on the larger one and I am so glad. Every time I've been back, I've gotten the same great service. Today, Desiree saw me struggling to get a loveseat on a cart and came over to help me. She's also helped with choosing supplies and being willing to let me unload real close to closing time. I also like the facility, the little dock you can back up to and the spacious ancient elevators that still work well. I'd highly recommend this location and the cheerful, helpful people who work there.
September 29, 2017
Google Public Storage hector solis
So today I walked into this location Public Storage and I bought 3 medium boxes from Desiree and Pablo they were such huge help and provided me with great costumer service. I got a few questions answered that I had concerns about and by the time I left the office I was satisfied with them both. I would recommend anyone to come store their belongings at this location these two know how to take care of a costumer!
August 26, 2017
Google Public Storage Jose A Garcia
August 9, 2017
Google Public Storage Edward Ballard
Friendly and helpful staff
July 19, 2017
Google Public Storage Betty Breed
Loved it
July 7, 2017
Google Public Storage Edgardo Olivares
This place is great! Desiree is very helpful and friendly. I was able to go in and out quickly. Desiree was available at all times and answered all my questions kindly. Great customer service!
June 7, 2017
Google Public Storage M Rivas
April 21, 2017
Google Public Storage Shanay Robinson
Great
April 18, 2017
Google Public Storage Cecil Ramirez
I was in a bind and needed a storage unit last minute. Enter manager, Sylvia. Not only was she super helpful in processing my initial paperwork quickly she went the extra mile and offered to stay later than usual just so I could maximize my time and move in as much as possible. She was professional and courteous in ever way possible. It is honestly so refreshing to have an experience like this under what was a very stressful situation. Thank you Sylvia, I sincerely hope that your management recognizes what an asset you are to their team and reward you accordingly.
April 1, 2017
Google Public Storage Jay Campos
Great experience, very professional, and understanding. Thanks to Dawn who has an absolute patience and very generous. Nice making business with you.
March 13, 2017
Public Storage Angeliq Turner
I initially had a terrible experience with an employee at the Treat street location and then I spoke with Eddie. Not only did he turn my experience completely around- his level Of customer service kept me with the company. I was considering ending my lease until I met with him personally. I highly suggest that any customer needing expert advice ask for him personally and I hope the company gives Eddie the recognition he deserves..
March 6, 2017
Google Public Storage Arturo Chacón
I was very happy with service here. Since I walked in Sylvia was such a great help and always very attentive. Thank you Sylvia for your great customer service.
February 2, 2017
Google Public Storage David Hawkins
Dawn was so helpful I would recommend to any one who needs storage and rents here to come to her !!
February 1, 2017
Google Public Storage Gabriel A Myers
I do not like it when people drone on and on about bad experiences in reviews so I just want to give you the straight forward information and you can decide for yourself. I have posted pictures for you to see as well. On January 9, 2017, I went to my storage unit for the first time since September 2016 and discovered that my unit and about 5 to 6 others were broken into by a person that was living in one of the units at this location. The wire mesh they use on the tops of the units had been ripped away allowing the person to climb in and take whatever he wanted. This was told to me by Dawn, the front desk clerk, and when I asked her why I was not notified, she said "we did not want to cause panic". Dawn is a nice girl and I am not writing to disparage her; however, them not notifying the tenants lead to me paying for a unit for 4 solid months that had been vandalized. I contacted the district manager, Andrew, asking for a refund from October through January, and he told me "you can't prove it happened in October". I was a bit stunned because even if it didn't happen in October when they admit many units were broken into, I would think they would have had some clue as to when it happened because they are supposed to perform security walks and check the tops of the units routinely (something else Dawn had said). He then said he would call me back, but did not. I then contacted the regional manager, Kathleen Jarnagin. I explained the situation to her, and told her that I wanted a refund from October through January, to which she gave me the run around citing contractual agreements that she believed took all responsibility off of Public Storage. The most they offered was to give me a refund for January in return for me signing a release not to take them to court. It was a terrible offer to which I declined. This whole situation occurred due to negligence allowing someone to live in a unit and be locked in at night with freedom to roam and break in to any unit they liked. Public Storage has cut feeds to most of the cameras with vantage points that view any of the units at this location, which you can see on a flat screen in the office, they have cut the security sensors on all the doors of the units, and do not fulfill any obligation to do minimal checks to be aware of break ins. Even after I became aware of the break in, it was 2 solid weeks and me having to reach the regional manager before they "repaired" the top of my unit even though Dawn said they would reach me to have it done when I asked on January 9th. They didn't secure the unit at all, and it was still pretty much open after they did their "work" on it. Like I said, I have told you the facts. This place doesn't want anyone to know that this happened for obvious reasons. I would have also reviewed it with about 4 stars had I not been aware of this secret they are keeping. I, unfortunately, had to move my things out quickly after 15 months of storage with Public Storage.
January 31, 2017
Google Public Storage Taylor Elise
Kind of hard to find but glad I did. Super easy to do and they made it easy for my first time. Come check them out!!
January 14, 2017
Google Public Storage Andrew N
Watch for rate hikes a few months into your rental--- I'm not even talking about when the promotional pricing runs out. They also paste their ridiculous stickers all over your personal lock, its a pain to remove and seems like a douchey thing to do.
December 21, 2016
Google Public Storage Maria Figueroa (GreenEyes)
Bad customer service Pablo Ramos always in a bad mood....
November 27, 2016
Google Public Storage tepexi (PANDA2013)
November 26, 2016
Google Public Storage Emmanuel Netertos
This public storage location is awesome. Erika and Dawn helped me right away, explained the whole process and fees clearly, and demonstrated impeccable customer service from beginning to end. I would highly recommend this public storage for your storage needs!
November 9, 2016
Google Public Storage Jocelyn Perez
Erika is always so resourceful and helpful. She always carries a smile on her face and makes my experience at public storage a great one.
October 27, 2016
Google Public Storage Junior Perez
A little late but not forgetting Erika's great customer service. And her amazing smile through out the entire time I was there. Thanks alot Erika (:
October 22, 2016
Google Public Storage jaee Ell
Great customer service & security!!! There was a small issue where my unit is at & Erika called me to let me know my unit was open but I thought I locked it?!I am so thankful for having someone like her working and making sure the property is safe and secure.
October 3, 2016
Google Public Storage Curiously CJ
August 31, 2016
Google Public Storage Anthony M
This facility is the best that I've experienced when it comes to accomodations and especially customer service. Having to move is a dreadful situation but Dawn is professional and she will make you feel right at home. I highly recommended Dawn to help you with your storage needs. *****
August 30, 2016
Google Public Storage Rodney Bolding
I received Great services from Wendy & Dawn, I was well pleased! :-) :-) :-)
August 1, 2016
Google Public Storage Helen Desiderio
Great customer service with Wendy.Fast and easy process.
July 15, 2016
Google Public Storage Angel O. Demonio
As a first time getting a storage space I must say it was really confusing especially trying to find a size I needed, Ruby was a really big help and I was able to rent for less than what I expected. I Wanna thank her very much for her help and if any one that comes and rents at this location, go to her... she will be the best help you ever had ! Thanks ruby
June 28, 2016
Google Public Storage Aaron Belle
This experience has been extremely refreshing due to the customer service by Ruby Ramos!! Great smile and explained everything. I'd highly recommend this place.
June 16, 2016
Google Public Storage Son No
Janay showed me the place and made time to explain everything to me while handling other customers questions and inquiry and very professional
June 1, 2016
Google Public Storage Daisy Victoria
Me gustó el servicio Y me dieron un buen precio en la unidad que agarré gracias a Ruby por ayudarme mucho y la recomendaría a todas que vallan con ella cuando necesites storage
May 12, 2016
Google Public Storage Cesar Valenzuela
Ruby has provided a great cuatomer service and i like that wjen i go to my unit she is friendly and always greets me. I would recomend for people to come to her when they need storage assistance.
April 28, 2016
Google Public Storage Elmo Orozco
I had a great experience at this public storage. Ruby had a great customer service she helped me out get a great size at a great deal. I recommend her because she has a nice attitude and really helps you out.
March 28, 2016
Google Public Storage Traymaurice Randolph
The customer service lady_Ruby was awesome. She helped me with everything that I needed such as boxes, tape, and a lock for my storage unit. I truly recommend people to go to The Public Storage @ 3611 w. Washington Blvd. O. Tell Ruby. I sent you.
March 6, 2016
Google Public Storage Frank Crawford
Ruby was very pleasant and profesional. Tell her I said hello
February 29, 2016
Google Public Storage Chris Flores-Fuentes
A little late in writing this review but never to late to describe my awesome, great experience at this location. Moved back to LA from Vegas and arrived to Public Storage at 4:00 PM, this location closed its bay doors at 4:45pm. I was working alone to unload an entire one bedroom apartment from my Uhual in time. Magali was such an awesome, friendly, caring and interacting (non-robot) person. Although it took us time to print the contract and go over all the terms and conditions, I understood for her and my protection we needed to do so. She made this experience so great and less stressful than it would have normally been. 20 minutes to unload everything into the bay, she advised me that she would stay put until I got the last item into my unit. Being Valentines day, not knowing her plans, I quickly worked throwing everything into my storage. I would recommend this place every time. Magali made this such an awesome, unique and caring experience for me, it only leads me to believe she would do this to each and every one of her customers. YOU ROCK MAGALI!!
February 28, 2016
Google Public Storage Linda Lee
Ruby and Magali are great staff.They are the best....
February 6, 2016
Google Public Storage Flower Cee
Ms. Magali is off the chain!! For those who aren't current with the lingo, off the chain mean she is wonderful. She waited (literally) for me to get here. She provided me with the BEST CUSTOMER service. And was an excellent listener.
February 5, 2016
Google Public Storage Art Sorensen
The customer service at this place is outstanding! Magali saved the day, literally! I hope her manager knows how fortunate they are to have someone so capable, considerate, intelligent and practical running the office. I can only say great things about my experience there.
January 17, 2016
Google Public Storage james laker
Janai and Magali you're awesome and taking care of my needs and making sure everything was friendly and helpful
December 17, 2015
Google Public Storage Jeramy Jordan
Janai :) Great place to store your personal items and love the customer service and lots of space in each storage! Price is not too high and very afforable and willing to work with you every step of the way. I surely recommend this place to all my family and friends and hope others let all their friends and family know!
December 6, 2015
Google Public Storage Joana Guardado
November 20, 2015
Google Public Storage Robert White
Janai was above and beyond helpful, she exemplifies what an ideal employee should be. Top notch service with a smile.
November 20, 2015
Google Public Storage Kevin Jordan
Jana and magali, are so fantastic, they made my day, and very professional, I wish they worked for me.
November 14, 2015
Google Public Storage Dario Gonzalez
Muy bien atendidos y muy seguro el lugar
November 14, 2015
Google Public Storage Sammantha Valenzuela
The customer service was really good and Maggie went out of her way to make sure I was tooken care and helped me. Thank you so much
October 20, 2015
Google Public Storage Ja'Nai S.
Great property. They have a huge loading dock, 2 elevators, push carts that you can use for free. They also have a 24 hours area so thats pretty awesome. The girls that work there are great as well. Wonderful customer service.
October 18, 2015
Google Public Storage Ruby Melchor
Magali was the lady who attended me and all i can say about her is that she gave excellent customer service, she made my moving experience a lot better and less stressful. She's very energetic and always has a positive attitude. Great location, with large loading dock, made moving in easier & their FREE pushcarts available for customers was the icing on the cake! Definitely recommend this place to anyone needing to use self storage!
October 14, 2015
Google Public Storage Denise Aguirre
Property has 24 hour access area behind the main building, easy access to and from the freeway, location is in between Arlington and Crenshaw , secure location, only 2 floors, large loading dick
October 14, 2015
Google Public Storage Kyung Lee
Janai is such a nice person and always has a smile on her face. The property is great and will be returning here definitely.
September 28, 2015
Google Public Storage Jon Kellum
great location and very happy with the service from the staff.
September 11, 2015
Google Public Storage Marvin Rivas
Janai is doing an excellant job. When i rent i rent with public storage. they are always positive amd have a great attitude. great experience always.
August 18, 2015
Google Public Storage Madrid Theatre
I had an amazing experience. The Young lady Sydney was so professional and knowledgeable about the products and services. I was impressed . I'm proud to support a business that hire's such wonderful young peeps in the neighborhood. Thanks
July 31, 2015
Google Public Storage yrneh brown
i totally appreciate that the staff that works with the customer. Janai is always a pleasure to work with. If i ever need another storage i won't hesitate to comw back to this public storage.
July 31, 2015
Google Public Storage Osvaldo Gonzalez
Great staff
July 24, 2015
Google Public Storage Huber Rodriguez
Bianca is a helpful person. Everything was great. This public storage always has helpful staff.
July 23, 2015
Google Public Storage Marvin Rivas
Great services
July 23, 2015
Google Public Storage Francisco Calderon
District manager Denise is awesome! Enjoy buying in this district
July 6, 2015
Google Public Storage Carlos Martinez
Tanks chisty for everything good service
June 17, 2015
Google Public Storage Joel Jofre
Bianca, Reggie, and Felicia (hello Felicia) are sensational. My reservation and move in happened seamlessly. I got a little tour of the building (which is very clean and well illuminated) before finalizing the lease. This team has great customer sevice, timely follow ups, and an overall air of relaxed professionalism which has made my first experience with Public Storage an outstanding one. I would like to have the option to access the unit afterhours however.
May 9, 2015
Google Public Storage Marc Young
I was pretty impressed with the service at this Public Storage facility particularly the help provided yesterday by the on-site staffer, JANAI. It's an older facility and you might initially think, "well, it's just storage in a building so who cares," but when you think about spending money on something (rent in this case), it's the people you have to deal with that really make the difference. Yes, the location is close to where I need it to be and yes there are a lot of options and the building is kinda retro cool when you look up at the old generation interior architecture, but again its positive interactions with people that count for me anyway. As I said, I was assisted by JANAI. She was friendly yet very professional and did a great job of explaining the options on size and costs. I got the impression that she was confident and really knew what she was talking about AND wanted to help me and not just "run me through" the process and move on. Getting the info I needed was quick but detailed enough. I appreciate Janai's assistance. We need more folks like her!
April 14, 2015
Google Public Storage Shangri-La J
I wish I could give separate reviews for the person who helped me and the management of public storage. BIANCA was AWESOME and WONDERFULLY PATIENT!!! She answered all my questions and performed EXCELLENT CUSTOMER SERVICE! She deserves 10 STARS!!!! Even when I went on a rant about all the hide charges I was not aware of when I completed everything on-line. She kept her calm and explained everything and gave me the option. I was upset becasue my $23 move-in turned into $103. I was not aware of the insurance you have when using public storage, which is not something I am use to. Then you get hit with the whammy of having to pay next month's storage fees within 2 weeks (prorated of course...WTH!!!) from signing the agreement, if you don't pay it when you sign the contract. My pervious storage facility "Storage Solutions" is going out of business (the only reason I am moving) and they never did any of the hocus pocus, ninja, jedi mind crap that Public Storage pulled once I was at the counter. I am very sure my storage fees will be over $150 next year when they go up on the rates and I will have to find another Storage facility. What this has really made me do, is reassess my life and plan on getting rid of a lot of stuff. So, this year I will pear down and not need storage by this time next year. Good luck to everyone else.
March 11, 2015
Google Public Storage Junior Lara
I've been renting for almost a year now, and every time I walk into the office Rosa always greets me with a smile outstanding customer service. She makes me feel like im more than just a customer, thank you Rosa! See you next month!
January 11, 2015
Google Public Storage Jackie G
Rosa was a great help, I definitely recommend this facility. Hours to your unit are same as the office Hours for more security. I think its great. Overall great customer service.
January 11, 2015
Google Public Storage Joe Rosario
Thank you rosa for your great service. Its a pleasure to see your smile every month when I come in to make a payment.
December 29, 2014
Google Public Storage Alex Sanchez
I reserved a unit and then I came over and Reggie help me out he was pretty efficient and knowledgeable of what he was talking about and at the end I came with my uncle to drop that last of my things that I have even though it was 6:00 pm he let it us in to dropped my stuff in my storage. Thank u Reggie you were great help.
December 1, 2014
Google Public Storage lucio huerta
Reggie was the best customer service I had in a long time thanks
November 7, 2014
Google Public Storage Luz Lora
Reggie's helpful and nice!
November 2, 2014
Google Public Storage Ben Mitchell
I was amazed at how kind Reggie was at the front desk. Talk about someone who is a real delight! Glad he was the one to take our service.
October 27, 2014
Google Public Storage Donne Lawson
Thanks Reggie! You made this place feel like home.
October 25, 2014
Google Public Storage Raymond Charles
Reggie was outstanding with his customers service and helping us even after initially getting our storage...very good personality.
October 11, 2014
Google Public Storage Bryan Weber
Reggie is very knowledgeable and polite.
October 9, 2014
Google Public Storage Phylicia Goings
This place is great! The staff is very helpful. Reggie helped me get signed up with a storage unit very quickly. He knew the info I needed and I feel like he really went the extra mile to ensure that I was properly taken care of.
October 8, 2014
Google Public Storage Anissa Dawson
I stopped by this Public Storage to make a payment for my aunt, and I think Reggie is doing an amazing job. When I was there it was very busy, but Reggie helped us all with a smile on his face.
September 25, 2014
Google Public Storage Mario Granados
Thank you Rosa for your great service.
September 10, 2014
Google Public Storage Worldwide Ty
ROSA & ARICELY ARE AMAZING. SUCH GREAT CUSTOMER SERVICE.
July 19, 2014
Google Public Storage Claudia Guevara
I would like to thank Rosa for her amazing help. She was the right person to seal the deal for Public Storage with me. I was a little scared but she answered all my questions and now I am a satisfied customer thanks to her. Keep up the good work Rosa!!!
July 18, 2014
Google Public Storage Shelley Fontaine
I had such a great experience at this facility. Juliann was wonderful and a delight to be around through a very stressful move. The staff over there consisting of Juliann and Rosa are a true Dream Team. They were very helpful answering all my questions with a stellar five star service. These girls are awesome. We need more Juliann's and Rosa's in the world. They are committed to providing great customer service and it shows. Thanks ladies. :-)
June 11, 2014
Google Public Storage Ralph Levin
Could not have had a more pleasant experience with the staff at this Public Storage facility! From the moment I walked in I was greeted with smiles from ear to ear by the manager Rosa, An extremely dedicated staff member who persistently asked me if I had everything that I needed & If there was anything else that she can do to make my transition easier! I highly recommend Rosa, And the rest of the staff at this Public Storage location!!
March 27, 2014
Google Public Storage Ji Kang
February 28, 2014
Google Public Storage Geo Salinas
I would like to thank public storage for having great employees like Rosa, every time I go into pay for my unit Rosa receives me with a polite smile and is very helpful when one needs it. Keep up the good work and don't regret becoming a customer.
February 13, 2014
Google Public Storage Shannon M
I had a really difficult move and I changed my arrival appointment several times, but Rosa was incredibly patient and welcoming in spite of it all. She made what was a really difficult couple days a little better with her cheerful, professional demeanor. In fact, all the staff I've encountered so far have been kind, friendly and extremely helpful.
January 24, 2014
Google Public Storage Bek Rimington
Rosa was lovely. I came earlier in the week where she assisted me with all the sizes of the storage for what I needed and prices etc, gave me her number so when I was ready to go ahead I could call her, she got back to me promptly when I rang today. I went in where she again gave me a warm friendly greeting, rang through for me coz I couldn't book on line. Rosa is fabulous and I'm sure she'll look after me whilst all my stuff is in storage…Thank You Rosa!! Bek- The Aussie!
January 13, 2014
Google Public Storage India McCormick
Friendly staff. Never had a problem here. Only wish they would stay open later
January 13, 2014
Google Public Storage Steve Wang
I'm not in the habit of writing reviews on the internet, but I am compelled to do one for Reggie at the Public Storage's Washington Ave location. If Reggie's supervisor is reading this, I feel you need to give him a raise, or if not, recognize what a great employee you have. Even though I didn't realize that I needed to be out of the facility by closing time (I thought it was a 24 hour access storage) and still had several boxes/stuff to move into my unit, Reggie never made me feel stupid for not knowing this and he even helped us move things in our unit! He even stuck around after closing time to make sure we were okay and was professional and courteous the whole time.
January 12, 2014
Google Public Storage Do “l” la
Why first of all they acusted us of tagging the bathroom and thats why I dont like public storeage ¿boooooooooo? Its better us storeage center... then public storeage .. public storeage sucks anyway .... suckas
January 6, 2014
Google Public Storage Vince Nguyen
Reggie was about to head to lunch as soon as I stepped in and still took the time to help me. Would recommend service here anytime thanks again Reggie
December 28, 2013
Google Public Storage Belizean Movies & Music
Reggie was very good with helping us today.
December 18, 2013
Google Public Storage Mazi Nichols
I have to stop and compliment Reggie on his outstanding and professional work ethic. I almost NEVER stop my day to write a review but, this time I am truly thankful. First off, this guy was handling 4 customers at the desk, showing lockers, making himself available to callers, selling supplies, taking like 3 walk in payments, and all with attention to everyone. No person felt left out, or ignored. We all got handled in a timely, courteous, respectful fashion, and with a smile and pleasant attitute. This is what's missing in service industries these days. I'm impressed, and hope that he is an example of how the others behave.
November 24, 2013
Google Public Storage Leon Thompson
Mayra has always been very nice and professional. I was paying the bill when it was late and she was very helpful in applying the proper credit to my account.There was also a mistake made on my account and she found the problem and made sure the proper credit was given to me. She is also very knowledgeable with the space information needed and very pleasant every time i go into the office to pay my storage space. it is a pleasure to do business with Public Storage knowing that employees like Mayra work there. They make the atmosphere very relaxed and tranquil which make it easy to conduct business transactions.
October 26, 2013
Google Public Storage Steve Franco
I have a unit at this location and Mayra is great .she's very helpful and always have a smile on her face. The customer service is wonderful. They try and maintain this location as clean as possible. MAyra's customer service is beyond words she always make me feel welcome. I recommend this location to anyone. I give this location 5 star this is the best customer service I ever had.
October 19, 2013
Google Public Storage yelba guadamz
Patty Patty Patty!!!! Patty has the biggest smile when you walk in the door. Patty answers all all my questions showed me different units when I thought that the one I made reservations for was too small. Patty made me feel comfortable and made me feel like she was a friend and not at all bothered with me. I had to purchase a $17(!) lock and lost the keys the next day. I purchased another one, and when I found the first one she told me not to worry I could return the second purchased bcuz I didnt use it. Patty Thank you girl for being professional, helpful, and cheerful. This was by far the easiest part of my move.
July 22, 2013
Google Public Storage John Marchena
I was not the easiest customer, requesting many things and questions from customer service/sales person Patty. She was professional and understanding to answer all my questions, check out different rooms, change some paperwork. Very rare to have this great customer service from people these days. I would recommend this Public Storage, and talk to Patty. Good Job and thank you Patty. John March