Great value for the money, easy access and very friendly helpful staff.
You guys are the Very Best at what you do, kindness, Professionalism and well Mantle Place, meaning, Very Clean Property
Ashley and Oreo are one of the most kindest property managers you can ask for! Every time there is a concern on my end, they handle it with such grace, even when I bug them over and over for simple things. Thank you Ashley and Oreo!
Ashley & Miguel were great helped me and got me in and out with everything I needed.
So far so good, everything has worked out very well.
Miguel is the best worker helped out a lot amazing personality
Miguel was is super duper helpful - i felt less intense lol super kind ! Thanks
I got the best and most friendly service today from Miguel. I am so thankful for him. I will definitely recommend all of my friends and family to come to this location because of him. He was super funny and helped my mom and I. People like him give a hope for the world to stay light and positive!
Hello, this is EJ who left a voice note. Thank you so much for your warmth!!! I recommend this storage facility & Ashley at this location!!! Thank you!
Ashley made everything easier. She was able to switch me to a better unit. Her customer service was professional. Public storage location is convenient and clean! Thank you Ashley for you help!!
When i called and ask information about a unit they tried to help me find a unit thats really worked around my budget, reservation was easy same day, and got the unit same day.
Law was really friendly and answered any questions i had.
Ashley was very accommodating she took her time and explained how the payments and fees work thank you Ashley ❤️
Had an amazing experience at this location Oreo was so helpful and explained everything very professional thanks again for all your help.
Ashley helped out a lot! Great service
Had an excellent rental experience in Laguna Hills with Ashley! I reserved my unit online, and Ashley called the same day to schedule a convenient time to get everything set up. She walked us through the space and guided me through each step of setting up my account. The process was smooth, and the location is convenient, clean & safe. Very happy with our decision!
Ashley was very kind and helpful! I definitely recommend using this public storage facility.
Cyndi provided great customer service
Very good experience! Ashely was very helpful and got me sorted right away!
Ashley was fantastic at helping us!!
Cyndi was great . I was super stressed and needed A storage ASAP she was so kind and understanding walked me through all my options and I was able to get a storage right away for the price I wanted. I would give her a 10 out of 10 she added peace to a very stressful day and I am so grateful.
Cyndi one of the most great customers service I ever have Super friendly, marvelous communication skills.
Thank Cindy for an excellent and courteous service. God bless you.
OMG Ashley WAS AMAZING!!! From her call back message to just being so kind during a tough time for me and my family. Ashley was incredibly professional, knowledgeable and answered EVERY question. She was gracious and patient with all my back nd forth inquiries and concerns. Giving me the BEST solutions for what we needed. She literally held my hand through the entire process making this the smoothest transaction. She was like an angel. I even called back because I was unsure about the money part and honestly she made me feel like my time and my decisions were her priority. I literally had the VERY best experience working with Ashley and hope she is in the office the day we move in.
Thank you Ashley for al you did for us today. You have no Idea the blessing you are.
We had such a great experience with Ashley when setting up our public storage space. She was friendly, professional, and made the whole process quick and stress-free. Ashley took the time to explain all the details, answer our questions, and help us find the right unit for our needs. Her customer service went above and beyond, and we felt very well taken care of. Thank you, Ashley, for making everything so easy!
Ashley was wonderful! She provided so many options and spent her time explaining and showing us the storage unit and grounds. Thank you so much for your above and beyond custom service!!
I had a great experience at Public Storage thanks to Ashley! From the moment I walked in, she was super friendly, professional, and helpful. She took the time to explain all the unit options clearly and helped me find one that fit exactly what I needed. The whole process was quick and easy, and Ashley made sure I understood everything before signing.
The facility itself is clean, secure, and well-maintained, which gave me peace of mind knowing my belongings were safe. I really appreciated how patient and knowledgeable Ashley was she definitely made the whole experience stress-free. If you’re looking for a reliable storage place with excellent customer service, I highly recommend this location and definitely ask for Ashley!
Ashley is an absolute lifesaver! She went above and beyond to help me with my move-in. She was incredibly helpful and super friendly. I can’t thank her enough!
It was an extreme pleasure to meet with Ashley, she was very helpful and knowledgeable.
Ashley was very knowledgeable and kind and understood our situation and gave us so much useful information.
Miguel friendly and answer my questions.
Ashley was very nice and gives me all information I needed
Olga
Ashley fue muy buena con migo ayudándome a encontrar un buen lugar
This storage facility is safe and secure and is always nice and clean. The people that work there are always friendly and easy to deal with! Nice feature is the easy access next to the freeway!
Miguel was very helpful help me set my ps app thanks.
Went to look at a storage unit for a temporary situation. Ashley was kind, helpful, and gave me the information I needed.
Great experience! Ashley was extremely helpful and I would recommend public storage to anyone who needs a storage unit!
Ashley was really nice and helpful. She answered all my questions. Clean facility!
Five stars all around. Ashley was incredibly helpful when I realized we needed to switch units. Was so friendly unlike other facilities in the past. We are stoked we chose this location.
Ashley did an amazing job at helping me find the right storage for this stressful time in my life. She showed me different sizes of units / climate control units. She even gave me a tour of the unit to make sure it was a right fit! Thank you Ashley I appreciate you & will recommend friends and family to this service.
The experience with Ashley was great. She explained all the information we needed to get.
Costumer Service was fantastic. Miguel was very helpful with my questions and he responded accurately!
Rented a unit from this Location, couldn't be happier, very friendly and efficient, answered all my questions. The place was very clean. Ashley was fantastic!
Miguel me ayudó a encontrar el mejor espacio aunque no pude rentar en Alicia me encontró uno en el pacífico.
Ashley is wonderful! I had an issue and she solved the problem quickly and easily. Great service!
I just recently downsized and have been in the market for a storage unit. I came in to this location and spoke with Brianna and Ashley. They are AMAZING! They were incredibly helpful in showing me the different space options and helping me figure out what would work for me and my belongings. Highly recommend calling to speak with either of them if you’re in the market for a new storage unit.
Came in to take advantage of a great sale on some moving boxes. Brieanna and Ashley were GREAT! Such a huge help and very friendly. I highly recommend this location!
Wonderful customer service, Ashley was so nice and helpful! It was such an easy, experience! Thank you so much!!🙏
Amazing staff easy access And very secure. When I run it out of place here then play knew that I was racing against the clock because they closed at 6 and she stayed open for an extra 15 minutes to allow me to get the last of my stuff put into my storage unit
5 Star Review for Miguel & Ashley. They both went out of their way and answered every question I had in regards to the space. They also advised me on helping me chose a moving company that was in reach with my budget. Miguel made the rental process extremely quick and easy. The facility is very clean compared to other facilities I have seen. I would highly recommend them to anyone looking for someone to have a storage with. Great job.
Chris L was amazing help! Super friendly and he made it an overall great and easy experience.
Amazing customer service the day before new years by Eric from Mission Viejo. Found me a better option at another location and referred me to Irvine for a 10x30 same day availability.
Thanks Mr Eric and Ghizala at Irvine also for helping me get in today.
Highest Praise and Appreciation to Ashley for her over and above customer care. She is so dedicated and provides excellent customer service. Very helpful and friendly! Thank you for your wonderful support securing a storage unit and making it so easy.
Downsized my space quick and easy through the excellent service of Lee!
People are very friendly and helpful. The place is clean, storages are very accessible. The company also provides an app in order to control their gate.
Highly recommended
Lee was very helpful, my experience has been very pleasant.
Lee was great. I had to quickly get another storage unit an hour before they closed and he was on it and super accommodating.
Miguel was very nice and helped us get the right storage we needed.
Thank you Ashley. You made the process easy. Nice and clean facility.
I had an amazing experience with Ashley, she was so efficient and truly a joy to work with. This woman deserves a raise 🙌🏼🙌🏼🙌🏼
Miguel provided me, a 71 year old lady exemplary customer service. He is very calm, I wasn’t calm due to dv issues. He calmed me down, provided great service, closed my account for me as I am leaving the state tomorrow. Miguel is a definite asset to your organization! Thanks Miguel.
Lee was very helpful in getting us set up with a new storage unit, and made the process simple and quick! Thank you Lee!
Storage was great for the time I had it! Easy move in and move out. Lee made sure the experience was smooth.
I did everything online for my rental. When I got there the 1st day I had a few questions that they answered. They called a week later to see if everything was good and it was.
Lee was very helpful and considerate in helping me with pricing and availability. Showed me some new spaces in the new building. Also was very pleased that Lee was concerned with my safety during construction. All and all customer service worked out great. Very happy overall
Clean, friendly and accommodating! only thing is they close so early on Saturday and Sunday..
Was my first time at this public storage. Lee was very amiable and helpful! He answered all our questions and concerns. The place is very clean, spacious, overall nice and seems safe. We were sold on the first unit he showed us. He made sure to show us through coming in and out of the storage. Thank you Lee! :)
The young lady that helped me, Ashley, was excellent. Answered all my questions and helped me with things I was not familiar with at this storage area. I immediately rented the unit I needed.
Thank you
Today my visit at the Cousteau facility with Lee was wonderful. He was very patient and helpful with the clients before me and to myself. He answers all questions, gives options, and offer suggestions. Thanks for the accommodating me.
I was looking for a unit to rent and I found this location on 25131Cousteau st. and the manager Ashley and Lee were very nice and helpful, they helped me with some questions and I ended renting the unit here. Great service and attitude.
Lee helped me and he was very friendly and informative. I highly recommend this public storage.
ASHLEY IS AMAZING!
Seriously she helped us out so much. She was extremely knowledgeable and gave us the best insight on how to move our storage unit to a new one all while saving money! If you ever need help with any storage go to Ashley she is the best!
Mi amigo estaba buscando un lugar y ahí encontro algo ala medida que necesitaba los empleados muy amables le ayudaron mucho y hasta yo que sólo IVA de acompañante me convenció. Buen trabajo
Ashley is an amazing, hardworking young lady. Today 1/12/23, there was some sort of black out at facility on Cousteau and to see her in action fascilitating this emergency. She was checking every area as well as her knowledge on opening main gate manually in order to get us the customers out safely. She is an asset and I commend her for consistently being attentive to her job every time I have been there and today she just blew me away with all she was doing to get the job done!. WOW what an employee you have and she needs to be recognized for her hard work. A.LeJeune B2009
Excellent facilities, Ashley the manager was great.
Public storage is great they allowed me to park my vehicle there very low rates and secure location
Wanted to especially note the great customer support provided by both Ashley and Rafael. Each were so friendly and attentive to my questions. Thank you both for making this transaction so positive from other calls and visits I made to other storage companies today.
Big thank you to Miguel for helping me find the perfect unit for my needs. I had in mind a larger unit but after explaining what I needed to put in storage he recommended a smaller unit that was substantially cheaper and even better it had a first month free rent. Score! Thanks to Ashley too for showing me around and giving me all the tips. Who knew that you can open the security gate with an app! And thanks to Rafael!