Shout out to Bianca and Jim for being excellent with customers, communication is super beneficial when I am at a loss with how to manage my storage or use the app for payments
Adam and Bianca have been so helpful and friendly. He explained everything to me about the storage. Thank you very much for your help.
Thanks forhelp with erental Bianca!
thanks Bianca for helping me with my new space and help with the app
Thanks Bianca and Jim for always helping me!
Vally blvd in city of industry is the right place to find your perfect storage. Staff Jim and another young lady are very nice and patient to each customer. They have reasonable price, I am glad that I chose public storage over others.
Bianca was very helpful , and she is an amazing person public storage is very lucky to have her amazing employee !
Bianca is always on point we appreciate her so much she is always to help thank you so much...
Bianca is super awesome and she was so helpful. She is the best at this public storage location ! Highly recommend.
Thank you Bianca for your help setting up auto pay!
Jim and Bianca do a great job!
Bianca and Adam experienced and by far the best customer service I’ve ever had the pleasure of receiving. Not only is she on top of everything but she also makes you feel welcomed
Thanks Bianca for your help
Ángel and Bianca are very helpful
Buen servicio Isaac, gracias por su paciencia. Responde a cada pregunta gue tuve.
I love this place the only thing they closed at 6pm.
Thank you Bianca and Angel for assisting me when I have questions on rent. Transfer process is much smoother when I can have communication. Pro tip, keep in touch with the managers and staying on rent is so much easier. Thank you for your help again
Ángel muy buena atención les recomiendo muchas gracias 🙂
Shout out to Bianca for being so patient and helpful with getting a great deal. This location has been peaceful and rental experience has been a breeze
Thanks Bianca you've been nothing but helpful with my space and help me be on top of rent!!
Service has taken a nose-dive since the previous manager, who was a university student, left. Not only did she do a great job of managing, but she also cared about her clients. The polar opposite has been true since the new staff took hold. The new manager is rude and incompetent. She closes the office whenever she feels like it and tells you "that's too bad" that you wanted to move out on that last day for which you paid; now a whole new month of rent is due. Rent went up double once she became manager. Get this though: She says I can transfer to the exact same size unit, 4 doors down, for the old price. What's the difference?! I requested to speak to the regional manager, and I still haven't heard back from him. She doesn't spray the exterior of units regularly, so critters have now been entering units under this new management. She's verbally abusive to and biased against customers who don't speak Spanish. Those are the only customers giving rave reviews. She acts like she owns the company. Hint for her: She does not own the company.
Thank you so much for helping me Bianca I appreciate the time you take from your busy day with no rush. You made sure all my questions were answered. I felt very comfortable with the process. If I were to end my lease I will definitely be coming back here again
Thanks Bianca for helping me use the app , super convenient
thank you bianca with app
Thank you public storage here bas the best workers I hope you guys get a raise! Thanks Bianca
Angel amazing customer help me with the app very polite and helpful
Great service from Bianca thanks for help with the e rental
Thank you Bianca for the help renting
Thank you vuanca fi hlping me wuthering the rental
process
Thanks Adam, for your courtesy and professionalism.
Thank you Adam and Anthony for always giving top-notch customer service
Anthony helped me moving in
Angel help me the app and to finish up my rental very helpful
Adam was helpful with my move in. Thank you!
Angel provided Me with Helpful information, as well as an on site walk through. He made the whole registration simple and beneficial. There should be more customer service people like him. He definitely exemplifies great people skills and U- Haul. Thank You Angel!
Thank you Adam for the assistance yesterday
Paid for a unit that couldn’t fit my stuff and they are not willing to work with me or help me out AT ALL nor refund my money.. DO NOT GO HERE
Candy is an amazing manager she goes above and beyond and always responds to my inquiries!
Easy access very clean amazing staff
Hi
I glad God bring me to this public storage candy and angel help me so much.
Thank you
Vicki is so nice and helpful, need more like her!
Candy continues to be so kind and helpful here at this property. She helps me with any questions I have. I recommend this storage to anyone in need of one. Thank you 🙏
Good service is good business, and your Staff Candy has great customer service. She is extremely helpful and knowledgeable. She has better customer service than some of your other staff from other offices of Public Storage. I encourage your company to instill her positive traits for the rest of your staff. She is absolutely an asset to your company.
Just what this world needs more candies to rule
Candy is the best…… the company is candy”
Without candy there is no company.”
candy gracias exelente servicio! estoy satisfecha! la atención es lo máximo! y siempre te ayudan y te hacen sentir en tu casa! les recomiendo public Storage🙏👌
I have known Candy since she started working at this facility. She's been doing a great job maintaining the whole area and has been a great help with everyone that needs it.
Candy definitely goes above and beyond to provide the best service! She is very accommodating to the customer's needs. I would definitely recommend this location to anyone in the area that is looking for a storage unit!
So Candy at The manager was very helpful now!!!!
Highly recommend thank you to candy she was very helpful😀
Candy helped us so much and I’m extremely satisfied and will definitely be recommending this to my friends and family.
Candy is very nice, well kept storage place manager is always cleaning and keeping the property looking amazing all while giving the best customer service I will recommend this storage place to all my family.
This Public Storage is so nice! The facilities are clean and incredibly maintained. Candy goes the extra mile to keep the property looking beautiful and the customer service she provides is first class. She can juggle several customers at once and makes each one feel like their needs are important. She was walking the property when I got there and it truly felt like she cared about the customers. Candy is amazing. She is professional, friendly and quick! I love the convenience of the location and the use of the app. Candy was so patient and walked me through getting the app and setting it up to use to access the facility. I couldn’t be more pleased with my experience and encourage anyone to trust this Public Storage.
Dulce Calderon was very helpful and kind, I recommend coming here the place is always cleans and well keet
My grandma and grandpapi have a storage at this location and they never hesitate to let us (their kids) know just how clean and kept up this place is. Recently, they walked all the way there just to realize they forgot their key @home. Luckily, they said the young lady in the office helped them out and saved them a trip back home just to get the key. So Dulce, from the Reyes family, thank you
I had all of my questions answered and Candy was polite, patient and professional. I am looking for a storage unit to store donated clothing for a few months for a school fundraiser.
Had a very good experience at this location. The property manger, Candy, was very helpful and knowledgeable in explaining the entire process! Would definitely recommend this location to other people.
Candy was very nice and helpful, explained the whole process down to every detail and has a very cheerful personality. I highly recommend coming here if you need your things stored.
Great Customer Service. Facility is clean, and Welcoming. Thank you Candy and Team.
The property manager candy was super nice & helpful! 10/10 recommend :)
Ahora están muy caros aumento 100 dólares en 6 meses
I moved all my belongings here to this facility thinking I would be ok here. Unfortunately that was not the case.
I've had this large storage for over a year and just recently they wanted to increase my monthly payment $100 dollars. I was like wow really $100, I talked to a manager. to see what she can do for me.
That same day I get a text thet my request has been approved. I was like cool that works for me. I'm already at $355 a month. When I went to make my payment I was informed that their would still be an increase she just didn't know how much. Regardless I needed to make my payment that day or I would be charged a late fee. I still didn't get how she didn't know, all miscommunication on their part. I made my usual payment and of course I was hit with the late fee because the employee didn't know the correct price to charge me that day. So frustrating I will be leaving this place.
I still couldn't believe they wanted to up my monthly payment 100 dollars. It's all about money here.
Do yourself a favor and Find yourself a better facility., Especially one that knows customer service.
Great customer service by Candy. Great location and assistance for my newest storage location. I'd recommend for future storage accomodations. Thanks.
Candy is very kind, great customer service, always friendly and always smiling thank you for the service candy and for helping me lower my rent back to what it use to be.
Staff are knowledgeable, patient and on top of it. They do go out of their way to accomodate with a smile. New info....my 5x10 storage was $117. per month in June it went up to $157. per month. Can't see any justification of this $40 increase.
Candy me explico todo muy bien, me puso muy buena atención. Muy bien servicio y explicación.
The manager Candy is super helpful and nice. The storage facility is always clean as well which is super great. Will recommend to my family and friends.
Thank you Candy for wonderful service! I will recommend this public storage to friends and family. Very clean and welcoming.
Great customer service I highly recommend this property and to speak with candy thank you!
Great customer service. Thank you Candy.
Great customer service and very clean facility. Thanks Candy.
Great experience with candy. Will recommend this public storage. Nice and clean.
Candy was very helpful, she made my day while I was having a bad one and she helped me download the app.
El servicio que candy me provenio fue bien ayuda I recommend this storage and candy thank you!
Candy was very courteous and helpful!
Great quiet location. Candy was great.
Highly recommend this public storage. Very clean and great staff. Kandy is who I recommend very good kind person. Thank you.
I am a plumbing vendor for public storage Brandon was extremely nice and helpful and was able to assist me to solve issue quickly
I happy that I came here to rent space it was cleaning and the lady in the front was very helpful I believe her name was Candy, she was very helpful and kind. Definitely recommend this place
Very professional, great customer service. Location is cleaned. I will differently come back and use this facility. Thank you Candy for your service.
The new manager Candy is very friendly and her customer service is great.
Stephanie is highly attentive.
Excellent service with courtesy. I am completely satisfy with the service of Stephanie W. She is an amazing server with respect with integrity.
The manger Stephanie is the most nicest and helpful person there answer all my questions I'm glad I got help from her thx you Stephanie
Stephanie was very professional and informative and help me to set up quickly.
Thanx
I like Stephanie’s service. She makes perfect service.