Alex was an amazing help for me . Got my unit a couple days ago and finally made some time to get around to a review . Made my life so much easier and added so much convenience that other storage places I explored seemed to lack . Thanks Again !
Eric was very helpful today with making my arrangements for this month. He got me signed up for the app and took his time exposing it to me.
Alex was very helpful with me for the app and very knowledgeable! Thank you so much
Zoey was a big help for my move in !
Zoey gave great customer service
Vic is great at these place and polite w people I like that
Victor just make a wonderful job he provided us with all the help neened, good job Victor
Zoey help me up today she is very helpful and friendly when the other officer is closed. I highly recommend her for a best staff of the place
Great customer service! Zoey was wonderful and very helpful with the process! Definitely recommend coming here
Zoey help me out to get best deal, great service. Move in procees was nice and easy
Highly recommended
Vic’s the man. He made the process smooth and simple.
Zoey was very helpful and answered all of our questions in a very timely manner. Very professional and pleasant.
Signed up today. Victor was awesome, very helpful and knowledgeable
Zoey was so very helpful over the phone and in person. I was impressed with Zoey’s professionalism, quality customer service & responsiveness. I can’t thank Zoey enough.
Victor es un buen manager
Zoey, was amazing with such friendly and respectful customer service!! Thank you for explaining prices, and showing us the property!!! So happy to have found this place to store my stuff!
Thank you so much Zoe and Angelica both of you were so professional and so kind you guys made it easy and quickly.. Very efficient work to both of you!
Had such a great experience with a team member Zoey! Great service fast and easy!
Amazing service by Zoey! Smooth and easy.. made our day with how smooth things went!
Excelente servicio! vito fue de mucha ayuda !! realmente me encantó , muy amable , pude aclarar mis dudas ! muy buen lugar :)
Great customer service. Victor has always been very helpful
Zoe helped me out & made my movement easy!!! Great person to deal with, amiable!
Buen servicio de Angélica. Lo recomiendo
Summer was great in assisting me when i inquired about renting a storage. She was so informative, you can tell she really cares about the job. The facility was one of the cleanest I’ve seen. Good work summer!
Very good customer sevice summer was very helpful
Great service! Very helpful and friendly! Thank you Summer! Easy sign up process, good rates, clean and well kept grounds. Good experience 😊
Summer is awesome and works really hard to make you feel taken care of
Summer gave me great customer service helped me out positive attitude
Summer Was amazing helping me get all set up! Took time to answer all of my questions. Because of her positive attitude I walked away a very happy customer.
Vic has been terrific, always helpful
Victor was great! Just signed up today. Great guy, very easy enrollment process. Definitely recommend.
Been here for 2 years . Place is great very convenient, customer service is great Marcela, and Victor always been soo helpful
Victor and Marcela are fantastic, and the property is always clean
I’m a Buyer thorough Storage Auctions and every time I come to this Location, specially when I see Marcela I am beyond grateful with the customer service she provides . This Location is great . And Marcela is the best . I wish more people had that special way of dealing with people needs . Great location , clean and again the best customer services .
All units are not easily accessible
Went in to look at some storages and to see the different unit sizes and Marcela was incredible help with showing me different ones.
Marcella was amazing, although I did not rent at her location. She assisted me in verifying my ID.
Marcela was extremely helpful and knowledgeable. She listened to all of my needs and answered all of my questions with a positive attitude. Definitely recommend coming to this facility .
Valentina is amazing! She is so helpful and very through.
Valentina went above and beyond basic customer service! She helped me look for a unit that best suits my needs. She explained how the monthly auto payment works and how insurance is charged. She has a very welcoming and warm personality! Will definitely recommend her services!
I was completely impressed with the professionalism and customer service that I received from Valentina, went above and beyond while working with me.
I am extremely happy with the excellent customer service provided by Valentina. Valentina is very knowledgeable regarding all aspects of your business, including space rental; unit locations; and other services offered. I will highly recommend Public Storage in Canoga Park based on my positive interaction with Valentina. Thank you!
This was my first experience with a storage facility, spoke to Valentina who was very knowledgeable and pleasant over the phone, explained all the different options available to me for what I was looking for, would come back to place thanks to her 💕
Victor is an excellent customer serviceman. He was polite & informative. I would recommend Public Storage to my family & business partners.
Vic and Angelica were very helpful at helping me secure a storage unit. I’m excited to get started! Thank for such a swift process!
Marcela was very helpful, costumer service was great & helped with all the questions I had.
I had a wonderful experience at Public Storage in Canoga Park with Marcela who made it a seamless move in process for me by answering all of my questions and being very thorough and patient. She also took the time to walk me through the different buildings and units so that I could make the best decision and stay within my budget.
I was interested in getting a unit, because my apartment is filled to its max. I checked out a few places and called Storquest and Storage Etc and did not get the service I expected. I finally found Public Storage that is close enough to my place. I spoke with Valentina, who went above and beyond to show me around, anticipate my needs, and make recommendations based on what I need. Everywhere else tried to upsell me and tell what I needed. I did not like that.
I truly felt like Valentina really cared about the perfect unit for me. It’s rare to find an associate who is willing to take the time out and give me the individual care I need. After speaking with my husband I feel that this is the best fit for us and our stuff. There needs to be more people like Valentina in the work force. Thank you Valentina for your kindness and patience with me asking to see more units.
Came in to look at units and Valentina was super helpful with showing and explaining prices. Great service.
Nice personable excellent experience. A positive place with wonderful employees.
No recomiendo para nada cada mes te suben el arriendo de pagar 80 ahora pago 169 es un abuso de dinero ! Y no hay explicación tengo mi unidad en el segundo piso tampoco se pueden ocupar las maquinas para subir ! Es demaciado triste y frustrante que cada mes te suban el arriendo estoy buscando algo mejor ni baño tiene mi unidad ! Es muy triste!!! Necesito enviar algún correo ? Para saber que esta pasando !
Very easy to open a unit. Super efficient. Vic was incredible at helping me with any issues along the way.
Well I had the last straw with Public Storage, try to raise the rent 3 times in one year. The staff was good but corporate is not. I am out of here this month.
I'm renting a Unit in this facility I'm having a bad experience very very bad I been here about a year and they keep increasing increasing the rent it's ridiculous for little small unit charging me lot, I highly not recommend it to anyone.
Had an appointment drove 30 mins and waited 30
Mins to see a potential
Unit. Complete and utter waste of
My
Time. Had to call 5 different phone numbers to STILL not be able to communicate with the property manager. Unbelievably unprofessional and inconsiderate.
Lupe was amazing, she did an amazing job getting us our unit that we were looking for. 5 star service from Lupe!
This could have been a shattering experience and Lupe saved the day! She was a great listener, activity help me solve my problem, and quickly got me setup which saved me about $500 in mover fees! I am so grateful for patience and excellent customer service!! Thank you
Luke was excellent and very understanding I wish more employees shared her work ethics
All type of businesses need to be easy and uncomplicated for all. This public storage had that for me. I have no credit cards, no problem. And the patience of explaining and showing me how to use the key pad and app. Thank you Lupe
Lupe es la mejor muy buen servicio muy contento muy buen trato
Someone put a lock on our unit and no one seems to answer or be in the office for any help.
Victor is awesome! He made my experience at the storage very smooth. He is knowledgeable about the very important details and accommodating. I recommend anyone this location for You will be in the best hands of Victor.
Nice storage facility! Awesome management.
Not satisfied with the service and putting two stars exclusively because the last manager of the location I dealt with was willing to help and accommodating.
But BEWARE!!! Their policy is a ripoff and I lost $180 due to a small mistake.
Even though I freed my storage and cancel the payment before end of the month, I scheduled move out into 2nd of the next month.
So even though that as a fact I 'used' 2 days of the month, I was billed for the entire month.
To add insult to the injury, I contacted the support with the ask to cancel the payment or to make it, at least, prorated and I was told that it's ok and the amount would be cancelled.
It was just a LIE... recently I discovered, that the payment wasn't cancelled at all and the amount owed is about to go to collections.
A ripoff.. decide for yourself..
Vic was absolutely amazing.
In such a stressful time with moving and finding storage I couldnt be any happier with the outcome. Angelica the property manager at this Location was so helpful and kind. Thank you
Vic was very nice and welcoming to the facility. He showed me the storage unit before I made my decision and made the process quick n easy. Thanks again Vic!
Anglica was amazing. I couldn't have done this without her. Highly recommend this place and her.
Great storage place. Angelica is amazing.