Public Storage Self-Storage Units at 601 Sunset Drive, Antioch, CA

Awesome people skills

Tabatha was amazing!! First let me start off with she left me a very informative voicemail after making my reservation online which made my process a lot easier. When I arrived to the storage she helped me look for the right storage for the items I had for a reasonable price as well as got me set up with the app and more. I had my two-year-old with me who was very busy and she was just the sweetest to him and did not mind him being a two year old lol. She also has great customer service skills and she definitely knew how to put the customer first! I would not mind recommending this public storage or the one on Deer Valley! Lastly Tabitha and Utonia help my other family members and they had nothing but great things to say about them both!

Utonia helped me today transfer to a smaller unit to save me some money, she has been truly amazing I really appreciate her so much, I'll tell everyone to go see her

Great customer service

Utonia is awesome property is clean and my stuff is safe, I would recommend this place to all friends

Utonia is a great manager, always helpful when needed. She goes above and beyond her duties. She has outstanding customer service

Utonia and tabitha were great. They were patient and took their time helping me with my move. They are great girls

I am so lucky I found a storage unit so quickly. Utania is so friendly and knowledgeable. I will never go to another storage company. Hands down the best. Thank you everyone!!!

Utonia is great! She has three best customer service, it's in a great location right off freeway very clean; but really utonia is awesome great lady would recommend

Its 10:30 am and Office is closed. There are 2 cars stuck behind the security gate, who cant get out... they been there for over an hour. Nobody answers the office phone. I am here to rent a unit. But it doesnt look good.

Service is great. Utonia is really helpful and gets the job done!

Definitely had an acceptable experience over the last couple of years with public storage on Sunset Boulevard in Antioch. The manager Utonia is always a great help, She took care for every situation in question that I have had!

Utonia is a great manager! Great customer service . Love her personality. Also beautiful woman

UTONIA SUAZO is a awesome worker I recommend people to use this storage place cause you get excellent customer service

Do not go to the Deer Valley location in Antioch, I didn’t even get to move in because I was given the wrong code and couldn’t get help because the office person left early. The following couple of days I rode around with my car full of boxes because I couldn’t get access and unfortunately no one was in office on Tuesday and Wednesdays. Thankfully, Utonia from the Sunset location in Antioch was able to help me. I was able to move in, no problem getting in the door or storage…. Everything went smoothly. It was a night and day experience! If you choose Public Storage, choose the Sunset location and Utonia will gladly help you! Awesome customer service!!!

I went in and meet Utonia and she was great very helpful great customer service and always had a smile..I left with a unit and was gratefully satisfied

Cockroach infestation. Lost everything I had been storing for 3 years. Sad...sad day. I could go on and on about this place... I think the 1st two words sum it all up. Pay for insurance and get nothing for it. See ya!!

Awesome manager

Utonia is the most outgoing person and I love her energy. Her customer services is the best! She’s very understanding and communicates very well and also keeps her tenants happy as they can be I give her a rating of 100. she deserves a award. she’s one of the top best people working here! And she’s never a disappointment. I love how open she is with everything. I can’t express how much she means to us tenants! She keeps this place up and going very clean and never rude, every time I come she puts a smile on everyone’s faces. She’s the BEST at everything she does here on the property. - John

Utonia was extremely polite and professional. I couldn’t help it. I had to review this public storage because in the past I’ve had some issues with this company. She won me over and I’ll never rent from any other public storage again. Great customer service and always available. Rent from her. She’s the best!!!

I recently went to Public Storage inquiring about moving supplies. I have never been to Public Storage before and I wasn't sure what to expect regarding the service. I was greeted by Dani, she was professional, knowledgeable and answered every one of my questions. Dani even provided me with additional options that not only suited my specific needs but also saved me money in the long run. Public Storage had exceeded every expectation that I initially had and I look forward to using more of their services in the future.

The storage facility is very clean and organized.

Great place customer service was awesome

Sierra great young lady great customer service friendly had mask on I will refer others to come to this place

My storage was broken into twice.

Utonia was absolutely amazing,she gave me such a good experience moving into my storage space and helped me upgrade to a bigger one.She answered all my questions and im very happy that i chose this location where she works.

Utonia was amazing! She was so helpful and personable. When we had issues because the unit was too small Utonia helped us to transfer to a bigger one no issue. Great service, thank you!

Utonia is a very friendly employee and super helpful.

Every nice and respectful and would recommend friends and family to use this site

There's a young lady there by the name of your Utonia Sauzo who is a very awesome young lady I had a discrepancy in Washington and she took care of it in California she was very awesome thank you so much

Staff is really understanding and nice! Always clean and sanitary when I come in! I definitely would recommend this one to anyone who ask or is in need of storage ! 5 ⭐️

Awesome 😎

Utonia is great justttttt Tt

Utonia was awesome..she helped me with the storage. Thanks Andy (Ankan)

Carissa was an amazing help. We reserved a unit and were kept longer at an out of town job. She helped us change our reservation for a later date, called to see if that date still worked and gave us great information.

They close pretty early, that's a bummer

Carissa was extremely helpful in answering all my questions, explaining the billing, and explaining the sizes of the units. The facility is clean, new, and freshly paved.

Good place and safe storage unit so far

Heard there are alot of break ins

Thank you utonia for the help clearing up my lean and with the great customer service

They are the extremely nice and helpful. When my rent would go up and I needed help with payment or payment decreasing they always came through. Whenever my locks would rust out or stop working they always came through with a new one. I’ve been renting since 2017 and today I’m moving. Super sad but grateful. Thank you so Much Utonya you have been a blessing. Also the prices here are really reasonable and it’s safe here as well.

Needed To Make A Fast, and Easy In Person Payment. I Approached Both Public Storages Located In Antioch, CA. Deer Valley Road & Sunset. Both Locations Had No Customer Service For A Few Hours, As I Wondered Why It Did Not List On Google That It Would Be Closed!! Kind Of Disappointed, But Make Payment Over phone And Paid $10 Convenience Fee....💯😒

Pretty good overall

Excellent. Just plain excellent. I cannot say anything more. The Manager is professional knowledgeable, again excellent. She needs to be promoted. Don’t keep her here. Christopher

P Dave was extremely helpful and courteous

Would love to say that Property Manager Utonia is very polite and very helpful she took her time to show me the space I reserved and recommended packing supplies which helped me out a lot, facility is very clean public storage should be very proud to have Utonia as an employee and should give her a raise! Very friendly to all her customers very satisfied with her service

Erika is the best ever she deserves a raise she is kind helpful and awesome hands down.

Erica was the best. Very nice and helpful!!!

Amazing customer service and extremely friendly staff. Erika is so great!

Highly recommend. Clean units and secured facility Erica was very helpful with any questions I had she is the best person I have dealt with at this facility !

Erica was so helpful. It made my day go a lot easier. She was great.

Erica was super helpful with the process. Highly recommend. Clean units and secured facility

Erika was very helpful and kind !!

Wasn't happy with that site , too much hanging around by the manager family with their friends smoking on property, they park also in handicap...in the parking area

Erika was very helpful. She found us the right size for our needs.

I’m a fairly new customer to Public Storage, and definitely new to storing items for a big move. Erika and Utonia have been extremely helpful in making this transition smooth. They’ve answered all the questions I’ve thrown their way, they’ve been informative about the supplies they stock, they’re friendly, and always greet anyone that comes in with a smile. Thanks for everything ladies!

It's a normal I feel it's a little high for monthly but it's clean and the woman at the front desk is very helpful

Employees are great

Utonia is the best . And Erika. They are both very helpful and awesome to talk to.

The lady in the front office is awesome great service 👍🏾

Very great service

This was my first time ever needing a storage. Had to move last minute so I didn't reserve and needed a storage on a Saturday! One of the busiest days of the week! But Sarah was great. She was quick, thorough and friendly! She got the paperwork done in minutes. I also got the pleasure of meeting the office manager Utonia. She was also extremely professional and friendly. They were all smiles and super nice. I would definitely recommend this particular storage facility to anyone needing the best quick and efficient good-natured service.

Got a storage today, great service. Friendly staff. Utonia even saved me money by asking questions about what I was storing, found out I didn’t need a big unit, I was able to get a smaller unit which saved me money. She also went over how to protect my mattress. Awesome place!!!!!

Fast efficient Service. Sarah was great!! I recommend this location for anyone who needs fast professional service . Thank you Sarah

Quick and easy! Friendly staff

The employee was very friendly and helpful with storage sizes to accommodate my needs. It was also a quick and easy process.

They are breaking in your lockers your storage is at this one on Sunset I can't wait to get my stuff out of there and I had to my apartment I checked the other day it's getting worse so if you just have to get one good some insurance you may come one day and your all your stuff is gone they are working on the top of the doors trying to wedge them open and also trying to wedge the locks off sorehead I got my storage there this is stressful because my stuff is worth more than what the insurance maximum is but I take pictures and I just left the office again showing more pictures every time I come is getting worse

Sara has great people skils and has excellent customer service. She should be recommended for a higher position

very friendly staff and if anybody says different than all they have to do is pay their storage on time and problem solved

Sarah is extremely helpful and very thorough with explaining my insurance and all that comes with the unit. She has full knowledge of this and for that I give her 5 stars!! Kudos for that girl😊😊😊

Best service! 100% recommend

Sara was absolutely wonderful!!!!

I’m all for corporations making money but not at the expense of a person. This is DISGUSTING!!!!!! I went to buy boxes last week and found an extremely ill employee. I tried to get her to close early but she was too worried about her supervisor berating her. I went back for more boxes to and she was there healthier. She left work last week via an ambulance and was admitted to the hospital. Her supervisor still has not asked how she is or even what happened.

Awesome storage facility, no worries when it comes to my things being watched and not stolen, the manager my lady with the gorgeous pink hair, she knows who she is awesome work my lady please continue to do a knock out job and continue with the excellent customer service i appreciate you...!!!!

Dave was great help and answered all the questions I had.

Erika was great. Very knowledgeable and helpful.

It’s a cool place! Nice lady who works there, don’t know how to say her name, she was busy when I came in to pay today. Had my unit for a few months. Place is always clean, she didn’t help me when I moved in but she is always there when I pay so I can say she is 💯 good. I’ll give her a A+. Go there and see what I’m saying. You have to meet her to know!

Worked with Erica, she is the best gave me the best customer service, explained everything. Helped me by getting the best storage size for me. Thank you.

Got set up with a new account! Thank you David!

Just ok...good security. My inside unit smells "old" n all my belongings in boxes had whatever that smell is...ewwww

They are about to action my stuff today, I just got out the hospital. I am barely getting back on my feet and Van the district manager couldn't even give me the chance and a few days to.come up with the payment. My birth certificate, kids birth certificate, pictures my parents ashes ,things from my dead grandparents everything they go sale to a complete stranger. You guys are wrong, you are putting my life in hands of a stranger pocket. Ain't no furniture in there, nothing worth nothing buying, but my life it means something to me. I am sueing

This is the worst storage facility I have ever dealt with! I do not recommend this place they will rip you off!

Thank you Erika for the great customer service....i had no idea what I want or needed Erika guided me to exactly what would work for me....thanks 5 stars all day

Very clean facility and grounds. Ivon was extremely helpful and made me feel very comfortable throughout the entire process. I would definitely recommend this place to anyone .

Amazing customer service. Ivon and Utonia were extremely nice and professional. Super friendly staff and easy access to the storage site. Super happy.

Great and curious service from ivon and utopia. This was my first time with a storage company and I was well taken care of.

Very friendly staff always willing to help

Absolutely fantastic service, what pleasure doing business with I’von. She answered all questions and was perfect example of what customer service should be.Thank you.

I love how convenient this place is and overall how great the service is! Ivón helped me with all of my questions and gave great customer service while doing so. I highly recommend this place!

Quick, easy, great staff, Ivon was awesome as I was stressing out with needing a unit asap due to some unforeseen circumstances. She was very helpful and nice! Paperwork and a clean unit were secured quickly!

I had a good experience here. Ivon helped me decide on the right storage for my things and showed me patiently all the options. She very friendly and informative.

Too expensive now

Utonia was wonderful in helping and assisting me with my new storage unit. I recommend an immediate promotion.

Utonia and Ivon and David my precious little angels from above came and rescue

Great serves and berry helpful

Really nice personnel quik good price and clean storages great place ..

great service and costumer satisfaction from utonia. it is hard to find dedicated employees that go above the call of duty to help costumers thanks utonia.

Had storage here for over a year and the girls that work in the office, utonia and ivon are wonderful. They go above and beyond customer service. Honestly public storage needs more employees like them. I'm very happy with this location its clean all the time and they keep my stuff safe. Give them A+

The best customer service ever, Ivon was wonderful and very helpful. I stop shop. I recommend this property...

She helped me me was very excellent in everything she done for me

Went to pay my bill nothing excited. Never been pay front door but already or always looks clean

Utonia gave my family and I amazing customer service and answered all my questions fully.. I highly recommend using this location to anyone!!!!

I came over like 2 weeks Ivon help me she was, very amazing, helpful she answered all my questions. At the time I was not ready. I come back today and Utonia was also was amazing and helpful. I will recommend this property.

great customer service and friendly staff

The lady here was so helpful and supportive and I recommend this location to anyone who's needing to make a move and need the storage

What’s great reception you guys have. I much like it. Thanks for the front disc lady her name start with U. She is great recipient, welcoming and very helpful. I felt it is a good decision to choose my storage space at this location. 5 starts and + for her. Thanks for being nice.

These guys are awesome! They're so nice and helpful! I highly recommend them

Utonia is such a gem, she is easy to speak to and very helpful. I would definitely refer a friend here

Thank You Tremendously Public Storage Employee Utonia.I greatly appreciate Your Assistance Utonia,I have tried Numerous Other Storage Companies and No One seemed to Be Able To Help better My Situation with a Resizable Price To Meet My Bugdet.Thanks Again "Mrs,Utonia".Thank You also "PUBLIC STORAGE" My Unit and The Services was much needed Blessing.may God Bless You All.

Public storage was good never had any problems there my belongings was safe and secured been with them sense 2015 - 2018.

If you are in the area looking for somewhere to rent storage space this would be the facility staff is excellent very helpful very respect full and just all-around pleasure working with #very satisfied customer

The woman who helped me, I think her name was Utonia, was very personable, cheerful, and knowledgeable. Also, it doesn't hurt that she was good looking :-)

The storage unit was perfect for all of our stuff and they provide insurance incase your stuff gets damaged unlike other storage units in the area who say if your stuff is damaged that sucks for you. This storage is definitely the best in the area.

Delightful friendly and professional WAS excellent . thank u stepanie c

Public Storage- AA++ Utonia, the manager will graciously help you, she made our moving experience hassle free with lower than expected rates. It's clear to see she is a genuine person that will take the time to provide anything a customer needs. Not only does she manage, but she keeps that entire property clean. Creating a calm and comfortable environment. +Recommend+

Great customer service

Very clean place. Utonia was very helpful answered all my questions. I would defiantly refer my family and friend's. Thank you Utonia for your help excellent customer service.

Great place to hold your staff

I’ve been a customer for a little over a year and I’m very pleased with the property it is well-kept up and the bathrooms are always clean...The property manager Utonia is helpful and very nice.. every time I come in she always greets me and has a smile on her face .. I recommend this place to everyone I know.

Untonia was a huge help. I love her customer service and knowledge of the area. I will definitely recommend.

My brother and I came in today and rented with Utonia the property manager, she was very sweet and helpful. She really keeps that place clean and makes sure it’s secure. I would definitely recommend it to my friends and family. Loved the $1 move in they had, saved us lots of money.

Utonia is very helpful id like to give her a rating of 10 shes very professional and such a hard worker.

How much do you charge

Charge 30.00 for the late fee if your 1day late

My mom rented today and Maria was very helpful my mom was very happy that Maria spoke Spanish property is very clean

By Auto PARTS..GHETTO..., residence manager son/daughter on curb SMOKING DOPE..everyday with pajamas kn...they in and out of office all day she never by phone if you need help..SUNSET PUBLIC STORAGE

Good custmer service and price

Love it great management

What is the cheapest unit available

Is there 24 hour gate access?

How much for a 5 by 10?

They the bomb their always helpful and always help me with smile 😉

Outstanding property manager.. Utopia is very friendly and great with customers.

How much is a 10x10 unit per month? Is there a deposit?

awesome place

Nice place

the lady in the office is awesome she made me feel special.Awesome place to storage at..God Bless..

Very secure staff can be very rude

Your everyday storage facility nothing new didn't see any staff facility appeared to be clean very well-maintained although the unit do not have working lights.

Have a storage at the location a d utopia as been wonderful. She has helped me through getting storage in my hard time, I really want her to know how much she helped me, I have 2 units there, public storage needs to give her a big raise. Utonia is truly the best property manager to ever be there

IV had a very bad experience here. Utanya and myself had a deal about a motorcycle. I keep up the train and dumpster area and at the end of 30 day after it cleared I could take it. It would be mine. Utanya stretched out the wait say her Distric manger had to get back to her.I never got the motorcycle, instead she has given me a very hard time. Locking me out,making me enter and exit through the office. Couldn't use the gate at all. Then when she went on vacation an employee told me I couldn't go through the office. But then my code wouldn't work. I went in the office and was told the code was changed. Had to show ID to get the new code.Utonya changed my code for her own reason. After getting the new code on a card the gate worked for me. Nice. But leaving the storage place to day Utonya come yelling at me when I was talking to my employer Not good. After my call was done I went in the office to talk to Utonya and she told me I'm not allowed to use a code. Getting very mad cussing at me. Why? Good question. I got to code showing ID to get it,and now she's pissed.why I'm I to blame? I don't work there. I don't know how office is run. So why does she have the authority to make someone Storage experience hell.now I'm informed I will not be allowed back. She must want my belongings.Utonya the manger of the property on sunset in Antioch don't even live on the facility ,she moved and gave her on site manger housing to her dope smoking kid. Nice at 8:30-9:00 it's always smelling like pot. And they have and they have a new born living with them.while Utonya claims she's been raising the little girl for over a year,because the child was removed from her parents in the state of Oregon. IV tired contacting the Distric manger but calls have never been returned.I could go on and on with bad dealing IV had wiht Utonya and only Utonya. All other employees have been good.

The manager Utonia was very helpful, she will take time out to help you in anyway she can. It's nice to know someone care when your going though heard time's. God bless her!!!!

Me and my boyfriend have had a storage here for almost 2 years, when I first came in we had no clue on what to expect but the manager there Utonia there was able to help us get into the right space for a pretty good price, she honestly saved us a lot of money. I love the fact there is google because I want who ever to read this to know that she is pretty amazing, I work in customer service as a store manager and I see a lot,but it takes a lot for someone that's in the position she is to be able to keep a smile on and to work professionally and also maintain her job. The property is always clean and looks good every time I go to it, if I'm going to pay my bill she always brings joy to us. my boyfriend always says that he feels safe there he feels like his stuff is at a safe place. So public storage you got a keeper for real! It's hard to find good people! How I found this place was looking on google to see reviews I'm pretty big with social media so I think it's very important that she gets the credit she deserves from everyone that comes across her so if you guys have dealt with her in the past stop and give her some credit she deserves it. Thanks Utonia your tenant Kim, Nick

Really would not recommend them, we had a theif with 10 plus others that mandatory insurance is a scam, they tried to give $900 for over $3500 lost stolen goods. The first review was only cause the manager ask me too help her. Still no payout for our claim and our policy was $3000.....Original review: customer service, the property manager Utonia helped me a lot determining the unit to fit my needs, and working out everything. Great prices visit them online.

Prices are ridiculously expensive and they raise the rent after 6mo. They make you get ins. They make get a certain type of lock which they happen to have at a ridiculous price also... never go here

I had a GREAT experience . UTONIA was very nice & helpful. That storage place is very clean & neat. Utonia keeps the whole place including the bathroom very clean.

Came in to rent just today, the office manager was amazing she helped me get the right size at a pretty good rate. I recommended this storage to all my friends the manager utonia is great to work with.

I want to say thank you to Utonia, for taking the time to call me. I also want to say that I have never had any problems when dealing with her and that I review I posted last week had nothing to do with her. I should have written it better . I wasn't happy with the how the other lady who was working that day was rude and lazy ....

Came to public storage for my daughter and utonia was the lady who help us when we came in for a storage she was very helpful and is very professional! We only needed a unit for a few weeks but she was a big help with our storage! You guys have a great manager there and i would keep her ☺! If i need storage i will most definitely go back there and i will tell all my friends. She works hard there and keeps that place secure and clean at all times

Utonia is amazingly awesome. The facility is SAFE, CLEAN and very much appreciated

Theyre helping me and others save whats important and they are so kind and helpful

Ive been storing my things here for over a year. The facility is clean and they take the necessary precautionary measures for rodents and pests. The staff is very pleasant when they call with the payment reminders so I really dont mind the calls. Excellent rates!!!!

I sent my mom here to this public storage because she needed a storage, i heard from a friend that this public storage very clean and the staff is hella nice. Well me and my mom went to rent and utoia was super friendly. Let me say my mom was a little worried because of the area but after we went there to check prices we saw a big huge chamge in this place, i would most definitely recommend this location on sunset. Very clean!! And utonia is wonderful and does a wonderful job and a employee there. She goes above and beyond with her job. She truly cares about her customers.

Utonia is amazing, she is the nicest person I've met at this facility. I've had this unit for 7 months and she is the smiling face I look forward to seeing when I come visit my stuff.:)

Utopia was cool. Answered all my questions. Was in and out in under 15 mins. I like fast and efficient help

I've had a unit here at this location for 3 years and I'm cleaning out my space today and I must say I'm very sad because this public storage and their staff have been awesome and I couldn't of asked for a better place to store my belongings. Utonia is a wonderful property and she truly cares about this place and the people here. She keeps it well kept and clean at all times, I'm sorry I'm leaving but only because I no longer need storage, but if I do I will come back to this one. I will definitely tell my friends to come here to see her. Thanks public storage

Great on sight manager

Utopia was so quick, got me in and out. So Friendly! And I was in a bad mood it made my day

Utonia was absolutely awesome with her help, both on the phone and at checkin ! Im in customer service, so i can appreciate great service when i receive it !! You have a gem here !!

Made a reservation and then came in to see the unit and the manager there utonia was wonderful, she went above and beyond to help me get the unit I needed! She has great customer service. This location was easy to get to and it was very clean, i have rented at other public storage and I must say if you need a place to put your stuff I would go to her she has a great personality

Great customer service awesome personalty

This property is very clean, easy to deal with staff. While I was inquiring about units a very upset individual came in yelling, swearing and threatening the property manager Utonia. Utonia remained calm and professional the entire time and in fact actually went above and beyond for this undeserving individual. The attitude Utonia displayed and compassion she showed sold me right there. Follow the rules and you also will have a very pleasant experience.

Utonia, the woman that helped us this morning was very friendly, helpful and super fast. ; ). Thank you for really good customer service because it really is hard to find now a days.

Utonia has very good customer service skills. Location clean and easy to find.

Customer service was great but some other units show varying degrees of water damage. What I saw was very small amounts, telltale sign a little water that got it in, depending on what your are storing storing this may or not be an issue.

Clean property very friendly management she goes out of here way to help u out

Great customer service! CLEAN and safe location!

Very friendly business. Clean and affordable.. Mrs. Suazo is very helpful and always with a smile... will recommend to many..

Utonia was amazingly helpful we got everything we needed. It was my first time getting a storage but she made it so easy.

Its a great clean place to keep ur stuff there and the manger utonia is so nice she always keep a smile on her face thank u utonia for wonderful customer service I recommend customers to go here for great customer service

Great lady today!.I'm not sure if I should use her name... UTONIA!!! Thank you for your time with a 'Returnee'

Utopia was amazing as always!!

This was my first time ever using storage and the service was very professional. Utonia was amazing, she knows exactly how to provide friendly, fast and exceptional customer service. Reading the reviews overall is what directed me to this location. The location is very clean and my belongings are safe here! Thanks Utonia!

I had an amazing experience with Utoina. She was very nice and helpful. She made sure to greet us immediately when we walked in. She was very helpful in choosing the right storage unit for us and made sure I had all info needed. she also a great proprety manger and i would like to say Thank You Utonia

Utonia -has made this antioch facility the best , I met her in concord I loved the way she changes the facility , before this place was bad , now she came and tranformed this place to a safer facility

Utonia did an awesome job! She really had our best interest at heart while we were shopping for storage units. Other places told us we needed a 10×10 unit, but after asking us a few simple questions about what we had to store she knew that we only needed a 5×10 to store our belongings. She was funny and efficient when ringing us up and explaining the policies. All around she saved us a lot of money and space by being knowledgeable and a pleasure to do business with her.

As always I have a very pleasant experience with Ms. Utonia and today had a very great experience meeting the district manager Mr Pete very pleasant did not know that he was a district manager very polite and courteous outstanding keep up the good work I would refer anyone to your facilities you guys are awesome🙌🙌👏👏👍

Thanks to Utonia my experience here at public storage has been fantastic. She is the best, always walking around with a broom and dust pan to clean any mess and keep this property looking clean and sharp. She always keep the public restroom clean and fully stocked every day. she is always so friendly and very professional to all of the tenets here at public storage. Utonia is defiantly one of a kind, and does a dam good job keeping this public storage an great place to rent from.

I have been at this public storage coming up on a year now. Several months ago, this property hired a manager, Utona, from the concord facility, and it was by far the best decision public storage has made for this property. Utona is a great person to deal with. She is kind and very helpful. She is on top of everything, all the time, and it's really been a better facility since Utona came to manage this place. I will stay at this storage indefinitely because it's a pleasure to be able to deal with someone who knows what they are doing, and does it well.

I'm starting to wonder about all these reviews, I had a storage unit at this location and it was broken into TWICE. Both times I asked to see video of the break-ins and they said the location of where my unit was located was not "covered" by the cameras. They were EXTREMELY unhelpful during this whole process. Having spoke to other folks who had units there this wasn't the first time. As I was moving out FIVE other people were moving out also. I asked them the reason and guess what, they got broken into as well! Jee go figure, all these folks had the same excuses the front gal said "you're unit is not covered by the camera". BUYER BEWARE. Definitively an inside job.

I had a great experience when I went here. The manager utonia was very professional and friendly and answered all my questions I had. She made me feel really comfortable and I felt safe leaving my belongings on this property.

Excellent service with a smile thank you Utonia

Utonia, the property manager is very helpful. I told her my concerns and she was able to resolve the issue quickly. Thanks for the great customer service!

Kristen was an excellent help in getting me situated into my new unit. Took me out showed me the space to make sure it fit what I needed. Also did a fantastic job of providing me additional needed items such as the couch bag I used.

I have to say thank you Utonia for helping me, very pleased to know that there's good people still out there. Your amazing, Keep up the good work, thanks for your help. I am recommending people to go to the Public Storage off of Sunset Drive in Antioch.

This Public Storage must be the cleanest one I've been to in the East Bay. I often help my customers move in and out of Public Storage's and it's always my first recommendation to anyone asking for a good storage place. And you won't find a nicer manager than Utonia! She's always welcoming and polite.

Great customer service . Utonia rocks moving from her old property to her new location

Just stopped by to get a quote. Utonia is awesome!!!!!! I'm leaving the Arnold location due to poor customer service and moving out here. Great to see you Utonia!!!!! Teana rocks too!!!!! Both very polite and professional!!!!!

Great costumer service. . Utonia property manager is amazing she help wit everything help me understand things too.. keep up good work ☺

i feel that it was great costumer services really came from the manager Utonia she is very nice and helpful she made me understand everything very easy.. and the property is very clean.

I had a storage in concord, then I moved my things to antioch a year ago. Had no clue that the manager at the concord location moved to this location on sunset. When I came in this morning to get my code I saw her, I am very happy that she is now here. She is a great manager, she did a great job in concord so I know she will do well here in antioch. Utonia has always warmed my heart, she gives great service.

Jalisa was awesome, great service!

Needed a few boxes for my move to San Diego, went to this location and they had everything I needed, the manager was knowledgeable and super friendly.

Came here to check prices of moving supplies. The nice young man with pretty tattoos,I think his name was Erik? He was very kind and helpful and explained best way to pack things. Will come again!

Property Manager Eric is awesome. Place feels more secure than it has been.

The 3 ladies here are always helpful and friendly. I've been a.customer for the last 3.5 years and are happy with their service.

I had a unit at this public storage for 8months and the property manager sherinda qas great she would help me with all my moveing needs I no longer have a unit there but I know were to come back to go see sherinda I will tell my friends and family if or when thay need a unit.

Sherinda has been great and I had my unit hear for over 5years and I have allways been weclome and she is a great person to talk with about geting a unit.

I had a unit hear for over 5 years and the manager sherinda help me with it it was really easy getting it and will stay hear as long as i need a storage Unit thanks for great Customer service.

Property manager was great hear would let friends and family no that this is a great property to put your things.thanks again sherinda

I have never had a bad experience with this storage place. I have used them in the past more than once. And they have always been polite and courteous.

Sherinda has great customer services gone in to see about getting boxes she gave a great deal of buying 35 and I got 15 free so I will be back when ever I needed to get any other supplies thank public storage for good service.

i visit the property it was nice and clean restrooms and office sherinda show me the right size unit I would need when ready to move she gave me great prices that I could afford monthly, also let me know about their great move in special for $1 she show me lots of packing supplies that will help me so thanks agin for the great information when its time for me to move i no were to start thank you sherinda for the great service.

The property was very clean the manager help me geting a great size unit for a great prices so I would like to thank public storage for a very great employee.

The property is always clean and ask for Sherinda the manger she great when it comes to customer service

The employee was friendly and welcoming. I had an easy time getting my space set up.

The manager is very good at what she does keep up the good.

I've been renting a storage unit from here since Oct 2013 and it has been an easy experience moving in and great availability to my belongings. Ask for Sherinda, she was very helpful and made the transition between houses much easier! Would definitely recommend for a clean location and friendly staff.

Really quick professional customer service,keep up the good work.Thanks

I gone to see about getting a storage unit but am not looking to rent tell next week sherinda the manager help me with the best prices for the size unit I needed when it's time for me to get a unit I will be back to see her but a did walk out of there with a good deal on boxes and packing items that will help me with a easy move thanks again public storage for the great information I needed about getting a storage.

Sherinda help with getin me a great size unit today for a good price thankd public storage

sherinda helped me set everything up today and she was exceptionally professional. I told her what I had and she gave me her preference on what size I would need. I loved that she didn't try to hassle me for a huge unit. She was super polite and set up autopay for me as well as getting me out the door in a timely manner. Her work ethic is phenomenal.

Sherinda is an outstanding individual. I am constantly impressed with her customer service skills. Public Storage is blessed by her presence. She is young but possesses a unique quality. She is a very consciences individual regarding her responsibilities to your company. I wish you (Sherinda) well today, tomorrow, and always. Thank You Sherinda. Joseph Romo

Sherinda is an excellent property manager! She has outstanding management expertise,very friendly and customer service oriented! Her skills makes the service the tenants receive a quality experience. #promotion #promotion

Sherinda was very helpful & showed great support too me and family. She seems to alway put her customers best interest first. She's not only helpful to me, but I also see her work well with other customers too.

Sherinda was very helpful and knowledgable she answered all my questions knowledgeable and very quickly. She has a positive energy very up lifting

Sherinda Had great customer service today when I got my unit she very helpful and I understand everything that was said on the lease. Thanks again for great service you don't find that anymore these days.

I have had my unit hear for about 4years and the manager sherinda is the best she works really hard to keep the property clean and she is very helpful when it comes to my account. Thanks again for a good manager.

sherinda help me with gettin a great unit today she was very helpful and she does have great customer service!!!

I know it takes a minute to say how much I apprecitw Public Storage Antioch, Ca. I cannot thank Sherinda and Family enough fir running a very clean and safe self storage grounds.I can depend on my stuff being secure. I am very happy and been telling all my friends to rent a storage here.

I stop in to see about getting a storage unit for a few boxes that I have around my house yesterday and the property manager help me get a great size,she asked was I allready to move in told her no and she recommended this quick pack deal that was perfect for this small move thanks again ps.

Sherinda was very helpful, and also showed me how her facility can save me money by picking the right size storage locker. And compared to the previous facility I looked at I'm going to save a lot more money here.....Thank you Sherinda for looking out for my welfare and for your A+ customer service.

We lost are house after 3years and was not sure what to do with are things i stop by public storage on sunset and the property manager sherinda hook me up with the first month special of $1 she explain to me that it was a month to month contract which i do love,after just stoping in she was able to rent me a great size unit right away she was very helpful and friendly!!!.

Overall my experience was pleasant. The office staff explained everything clearly and handled any concerns professionally. I was there for quite a while (2+ years) and just moved 2 days ago. I would recommend the site for a safe and secure storage for most belongings.

The manager , Sherinda, who assisted me was awesome! She did a wonderful job! She was knowledgeable, professional, and went out of her way to help me. She has a customer for life in me, if I need storage or supplies! Good job!

I WENT TO THIS FACILITY AND WAS GREETED BY A WONDERFUL WORKER NAMED SHERINDA..SHE EXPLAINED THEIR PRICES AND THE SIZE OF UNITS ON THIS PROPERTY. SHE KEPT A WONDERFUL SMILE THE WHOLE TIME, VERY FRIENDLY AND DIDN'T RUSH ME...I LEFT HERE WITH A GREAT KNOWLEDGE FOR THE SPACE I NEEDED AND GREAT PRICE!!!!!

Sherinda is the best at what she does she help get the right size unit right away thanks again sherinda for all your hard work.

Sherinda was very helpful. And friendly I would definitely recommend this place her service again! !!

Sherinda has always gaves me great serivce ever time am at the proprty thanks again

Sherinda is incredibly sweet! Always so helpful. Great customer service all the way around! We can't thank her enough...

Sherinda allway does a great job at with she does.

She finds has great customer service

My experience with Sunset storage has been very positive. The on site manager Sherinda has been very friendly and extremely helpful. Whenever there was a need or concern she was attentive and took care of the need immediately or in a very reasonable time frame. The facility is kept clean and neat and her supervision is visible. That is important to me that I feel my belongings and self are safe in this facility.

Sherinda has given the best customer service I've had I would recommend this property to family.!!!

Sherinda is very helpful

Excellent Customer Service with very well maintained property management is very helpful and friendly I sleep well at night knowing that my belongings are safe thank public storage for a great management

Sherinda has been great and always gave great customer service.

Great workers managers #1sherinda

Excellant customer serivce

Sherinda keeps a Clean property. And great service.

Sherinda is the best person I have ever delt with. She is a pleasure to deal with and to me she never has a bad day.

I moved into my storage space (C038) on 5-22-11 and Sherinda was the Manager who helped me to choose my storage space and she also completed my paperwork. Throughout the 2yrs. and 7mos. that I had my personal belongings stored at 601 Sunset Dr. Antioch, CA 94509, Sherinda continued to offer her services. If, for any reason in the future I need to rent storage space again or know of anyone who needs to rent storage space. I will recommend - 601 Sunset Dr. Antioch, CA 94509. Because of Sherinda, she is very helpful, she keeps the property well kept. and she is very pleasant. Sincerely, Vivian A. Ford-Wise

I gone in to get a few boxes and the manager sherinda help me get the boxes i needed to help me pack my things thanks again.

Clean property and clean units and great property manager.

Nice clean store with friendly property management

I needed to move right away and when i got to the public storage sherinda the property manager help me get the unit i needed,i was in and out also the property look great keep up the good work .

Sherinda and Jazmin are amazing I enjoy visiting this site

I would like to thank the lady sherinda at public storage on sunset for excellent customer service.you go girl!!!