Great service, young lady that helped me was exceptional @ representing PS and customer service! Ty
Very nice clean storage 👌
Moved my stuff in today, water was leaking from the ceiling into my storage unit, no lights in the elevator...pitch black, super scary. Front doors didn't open or close, so anyone could just walk in. Not the best first impression.
Called to try and talk to someone, like 30 calls with no response...until 6:30 pm.
The lady ( Tracy, a literal wonder woman) was super nice and is meeting me tomorrow to move units but this is my first impression and it was awful. Hoping the move tomorrow looks better. But seriously, Tracy is the most helpful and wonderful!
Shannon was absolutely helpful and make the process of getting a unit fast and seamless
Customer service rep Tracy was a huge help got moves and easy process thank you Tracy so much
Tracy is super helpful whenever I have questions about my individual Locker or any questions about my payment she is always great with customer service 👍 thank you Tracy!
Shannon answer all my questions she is amazing 🤩
TRACY IS AMAZING, I lost my keys and she gave me a lead on a grate Locksmith now Hurb but helped me out fast!
***TRACY Is the Best!***
I can’t say enough good things about Tracy. I had to drill out my lock and was fully prepared to pay for a new one, but she didn’t charge me a thing. On top of that, she showed up to help me on her day off — that kind of dedication and kindness is rare. She made a stressful situation feel easy, and I’m so grateful for her help. If you’re storing your things anywhere, this is the place to do it — and Tracy is the reason why. Thank you again!
It’s been great so far and my space is perfect for my belongings. Climate controlled makes all the difference in the world when it comes to organizing and going in and out. Lifesaver!
Tracy is awesome and our experience at this facility has been great!
Tracy is a very nice and helpful lady that does her best to keep her place clean and tidy and is very helpful.
Tracy was a big help getting our lock issue squared away immediately!!! Great customer service and great rates. Only wish it was a drive thru complex.
Smooth and fast. Never had to meet with anyone. I wish I had access later but it’ll do.
Process was quick and simple, great experience!
When the staff is there it's awesome.
Love this place, clean and beautiful and Tracy is always a help
It's a real great place Tracy was great
This ace is awesome staff are really great
The Customer service representative Tracy was great. Very patient and helpful in helping me find the perfect unit for me at the perfect price. i will definately be reffering more people to them. Thanks again
Had such a rough day today , felt like everything that could go wrong did but this girl Tracy that works here was so helpful, I even ended up getting another unit
Damien is very generous and helpful at my facility.
I like Public Storage employee Emma!
Let me just start off with the word, Tracy..she is an angel on earth. I know it’s a storage place , let me just say she goes above and beyond. She went out of her way to help me transfer, she’s gone out of her way to make things go smoother for me. I won’t get into detail just believe she is a Jem. 🥰🥹 Thank you Tracy, you are simply the best.
Phenomenal storage facility, exceptionally clean, and very secure.. Tracy the manager that assisted me was “amazing “.. Definitely recommend!!!
Very Professional!!! Easy to initiate and follow-up greeting appreciated.
This is my first time using this company. First , When i drove up the service rep was outside cleaning the area. He stop to welcome me and to show me how to use the code to enter and where my unit was at. The unit it self was clean and no funny smells any where in the unit or building.
So far I'm happy with this company
The facility manager is very helpful. He checked to see if he could assist me and thanked me for being a loyal customer. He was respectful and professional.
AWESOME STORAGE! They'll have someone you can talk to on the phone by 6 a.m. ! Great customer service.
This location has great mgmt.
They offer prompt service and are very attentive to my needs. I recommend to anyone who needs this service.
Arkana was super helpful in assisting me with my account today. She was polite, professional and helped me make sure my units and payments were in order! Thank you Arkana!
Anthony was great transferring my rental thank you
Anthony was great completed my rental and helped me download the app
Rachael was great helping with my vacate.
Thanks for your help Anthony
I called and spoke to a Ms. Rachael at your public storage in Tempe Az. I’m planning on relocating there. Ms. Rachael was so knowledgeable and very helpful about all the different storage units and which will be best. She was very pleasant; when she answered the phone she was very happy, cheerful, awesome customer service skills.
Anthony and Breanna made the whole move that much easier for me. Usually it is a dread to rent storage spaces, but they made it quick easy and simple especially with the app easy access the way of the future.
I am very happy with my experience with this facility.. Especially employee Peter who went the extra mile for me. And stayed after his shift to help me with my storage .unit. I really appreciated it.
I had the wonderful pleasure of meeting Peter yesterday while at my storage yesterday. He helped me with my lock and im so greatful. All the staff have been really nice when they are there. I just wish the ac inside was a lot more cooler.
Wonderful location manager on site was very helpful good job Peter look forward to seeing you again
got stuck in a hot elevator still love this place thou
Breana is amazing! She’s very informative and considerate, excellent customer service! This is a great location to store your things in between living arrangements also if you’re a university student and need to put your furniture somewhere secure!
Peter is amazing.. he's always got what I need and he helps me out any time I need him.
Saundra is very helpful and patient with me as I rectified my issue for payment. I was extremely pleased with the service and thankful.
While there has been technical difficulties, they have an amazing staff that work diligently to make sure their customers are satisfied. Customer service is something I think is what makes a company work well with their costumers. Especially when it can sometimes be out of anyone’s control in the matter.
The manager that helped me did a real great job...
Everyone should be trained by Jermy he is a wonderful person. Has great customer service skills.
REBECCA WAS VERY HELPFUL AND EXTREMELY COOL ! THANK YOU FOR THE GOOD SERVICE !!