Public Storage Self-Storage Units at 850 S Lombard Street, Clayton, NC
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 53/moSmall 5'x5'- Outside unit
- Drive-up access
$ 53/mo $71Best Price Label1 unit left! -
5'x5'Online only price$ 53/moSmall 5'x5'- Climate Controlled
- Outside unit
- Drive-up access
$ 53/mo $71Best Price Label1 unit left! -
5'x10'Online only price$ 64/moSmall 5'x10'- Outside unit
- Drive-up access
$ 64/mo $86Best Price Label -
10'x10'Online only price$ 142/moMedium 10'x10'- Climate Controlled
- Outside unit
- Drive-up access
$ 142/mo $189Best Price Label1 unit left! -
10'x15'Online only price$ 167/moLarge 10'x15'- Climate Controlled
- Outside unit
- Drive-up access
$ 167/mo $223Best Price Label2 units left! -
10'x20'Online only price$ 191/moLarge 10'x20'- Outside unit
- Drive-up access
$ 191/mo $255Best Price LabelHurry! -
10'x20'Online only price$ 197/moLarge 10'x20'- Climate Controlled
- Outside unit
- Drive-up access
$ 197/mo $262Best Price Label
Resources from the Help Center
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See what fits in different storage unit sizes
Clayton Storage Units Near U.S. 70 Business Highway
At Clayton Public Storage, our goal is to make sure all of our customers throughout the greater Raleigh area and northern Johnston County have plenty of options when it comes to tackling their self storage needs.
It's easy to spot us right at the intersection of Lombard Street and U.S. 70 Business.
When you live in a town whose motto is, "The Premier Community for Active Families," you're bound to have a ton of recreational gear – and you better have somewhere to put it all. From athletic equipment to camping gear, biking gear and hiking gear, grab a 5x10 storage unit to keep it all organized for easy access throughout the year, especially for outings at Municipal Park or Clayton Community Park.
For parents of students at Clayton High School, you know how fast things can pile up around the house. Whether it's sports gear, band gear or just old bedroom furniture and boxes of clothes the kids have outgrown, you can pack it all away in a 10x10 storage unit.
Getting ready to renovate an entire house near off of Barber Mill Road? We've got plenty of great storage solutions. Take advantage of the space inside a 10x30 storage unit, which is big enough to hold just about everything from inside a five-bedroom home.
All of our cheap storage units are outdoor storage units with drive-up access. We also offer the option of climate controlled storage units to provide an added layer of comfort when storing personal belongings.
We take pride in providing excellent customer service and a wide range of self storage rentals to local residents and businesses in Clayton – and we know you'll love what you find at Public Storage in Clayton.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 265)
EXCELLENT CUSTOMER SERVICE, ON SITE EMPLOYEES ARE VERY PROFESSIONAL AND THOROUGH. THIS FACILITY IS VERY ORGANIZED.
I had an awesome experience with public storage! I would give them a 10! The manager, Deborah Parker was very helpful and professional, and I would use the services again! Thank you so much ms Parker for a job well done !
Great spaces, clean facilities, and fair prices, and Deborah is the nicest person. Great customer service.
Theresa was a great help recommended this storage
Teresa was amazing very helpful
I would give zero stars if I could. I purchased a storage unit from auction online and drove an hour and a half to collect the contents of the unit only for no one to be in the office. They do not display they are by appointment only, and when confirming the auction, I was told somebody would be on site. So far I have called the customer service number 5 times, the managers number 6 times and the district manager. Nobody answers and it goes to voicemail and customer service is worthless. If you need live help, I would highly suggest going to a different storage facility.
Update: The owner Deborah just called me and tried to persuade me to change my review to a positive one... I explained to her again why I left this review and she legit just hung up on me...she still didn't care or try to resolve anything. And she wonders why I gave them this review. Do better!! Horrible experience, bad customer service. When you call them no one takes the time to actually listen to what you're inquiring about. If I'm giving you my money I expect you to at least answer my questions. If I could give them 0 stars I would. This is the worst storage unit I've used by far.
Debra was great
Theresa was very helpful and made the move in process simple and quick. Will definitely recommend this facility in the future
Debra is absolutely amazing and we now have three units here. Have spread the word that this is the best storage facility around!
Debra is absolutely amazing. The storage facility is secure, maintained and well lit. They have made some nice updates to the location with keypads and paint. I have stored with them for many months and Debra has always accommodated every request and even came in on her off day to meet my movers. Thanks!
Deb and her team have been amazing! They are always cheerful and give an amazing experience all the way!! Can’t recommend them enough
Debra provided excellent service! She was extremely helpful!
Theresa was very helpful in my new storage unit 😀
I had the best experience in obtaining my storage unit with Public Storage in Clayton. Debra was very kind and amazingly helpful!! If you ever need a unit, Public storage is where it’s at!! ❤️
Very clean and very professional .
Ms. Debra is amazing in what she does at the location on Lombard she is awesome give her a raise please thanks.
I can’t thank Deborah enough for helping us through a difficult move and storage consolidation. She is literally the only person that treats you human and it’s so appreciated.
Theresa was helpful
So I was having a hard time finding a building that actually had a human inside that I could talk to, so I could try and fix my situation. Well after traveling to about four different locations I finally found this particular one that had the nicest lady inside. Her name was Mrs Debra, she was so helpful and patient with me. She went above and beyond to try and help me And explained everything I needed to know to me. Thank you again Debra for your outstanding customer service. I think that companies all over should definitely reconsider having their companies ran by computers. Thanks again Debra!!
Debra is very helpful and friendly! Thank you for making my experience easy.
Debra was extremely helpful. She walked me through the process of renting our first unit and then when we needed a second unit we needed one right next to the one we already had. She worked quickly to get one prepared for us that had just become available and went above and beyond to get it to show available on the system so we could rent it.
Debra was wonderful and extremely helpful when I needed to switch units!
Great experience! Debra was very friendly and super helpful to pick the right storage unit to fit my needs. Great customer service!
I am renting 3 units with the Public Storage in Clayton and 2 of the units are suppose to be lighted units. The bulbs have not worked since day one in these units. I have requested this to be fixed over a month ago and still no one has done anything about it. I even went out and bought bulbs myself because no one was doing anything to fix it and I'm paying for these units to be lighted units. I bought the same size bulbs and it has something to do with the electrical in the units. I have been told by the property manager that it could take another month or more before they fix it. Now I have put my stuff in there and I'm sure the next excuse is going to be they can't fix it because the units are full. They should've fixed it when I had left a path for them to get to the light fixtures easily. I am paying a fortune in storage till my new home gets built but they should have fixed this before I moved in. Like really! In one of the darn units one of two of the bulbs are totally gone. Two different property managers came to the units and looked at it and saw they were not working and still nothing has been done. I'm am about to make a call to the corporate office and see if I can get something done then. Paying over $500 in storage fees/ month...FIX IT!!!
Quick setup and rental process. Nice size unit.
I wish I could give a better score. However this has been my WORST experience with PS. They are trying to make this property a hands off Of employees. I just got here with 1 month free. They CUT my $20 lock. Yes I was late & I paid required fees. They put their lock! After paying they DEMANDED that I replace my lock with a cheaper $1 lock! With this economy I may be LATE again. Give people A break Public Storage maybe not give bad reviews! And CLEAN your property. Expectantly the dumpster!
Debra was super nice and very helpful!! Thank you Debra, you are definitely an asset to this company!
I would not recommend this storage company to anyone, especially the location on S. Lombard St. in Clayton, NC. The only reason I am giving them 2 stars is because the facility was clean and the app was easy to use. However, the staff and customer service there are terrible. I did speak to one very helpful individual when calling the 1-800 number but when I was transferred to my local facility, the representative was very, very rude, not helpful at all, and there was even another person laughing in the background. Not to mention it’s over priced. I was told if I moved out early I’d be credited for the partial month, then told that was not accurate and I was not told that. It’s just a joke there. I went with Extra Space Storage on Hwy 70 and they have been wonderful!
I love dealing with competent, caring and efficient people. Deborah at the Clayton NC office is one such person. Rented a space on Friday 3/24 and had to change the size next day. Deborah helped me to do so in a kind caring manner taking care of my problem swiftly with no stress to me. Thanks a lot Deborah.
Good clean spaces. Check for prices online ahead to save some $$$
The unit I got was suppose to be climate controlled but a lot of my items molded. There were also a lot of the large water bugs, everytime we opened up you would see 10 to 15 running. They also got in my items. I did let the person at the desk know when I turned in the keys but they did not seemed concerned .
Very helpful and clean spaces
Excellent customer service, thanks Katherine
Katherine was very attentive to detail when explaining the information regarding the storage unit that I rented. Awesome location, great staff 👍🏾👍🏾👍🏾
Katherine was great and provided awesome service
Katherine was very helpful, kind, currious with a wonderful smile. Great customer service! Would recommend Public storage to the community! Thanks again Katherine for assistance in helping me today. Tony
Katherine was very helpful in helping me secure a space she is very kind and helpful
Katherine was so awesome I loved that she helped me a lot ☺️
Katherine was extremely helpful - she's always professional and efficient!
Great storage place! Just what I needed to help a friend store some things during a tough time. Laura was very helpful and made the whole process easy!
Laura was very helpful and friendly!
Mrs.Katherine was a awesome help and she made the process easy and helpful I would recommend her services anytime thanks so much Public Storage!
Katherine was very helpful and kind during a very stressful move. This location is a great one! Lu-Ann Perryman
We worked with Katherine, and she was great! We have had a rough time with the movers and she put in the extra mile by calling them up to give directions and space availability for the moving truck. She saved us a ton of money!
After looking all over the area for a storage facility open on a Sunday I found this Location. I was in contact with Katherine through the process. She was very sweet over the phone and she was a huge help at the office. She made everything so simple and has such amazing energy that helped this stressful process. Thank you Katherine for the genuine help and care you give your customers!
Amazing service! 🙂🙂🙂🙂
Terrible! My things were in this unit for two and a half years. A mouse got into my boxes and left feces all over everything. My boxes were tapped shut very well. Mouses will chew through anything, they don’t care. Oh and don’t try and call anyone because NO ONE calls you back. The Sheetrock on the ceiling has a gap.The foundation in the unit is cracking. Roaches were in my boxes and furniture. So many of my memories, items had to be thrown away! There’s no way this building is keeping up with extermination. This is very said. I spoke to the property manager (Laura) and she said she would have Jason (CEO) call me. I contacted Jason myself last week and haven’t heard back. As a customer I am very unhappy with how things are being handled.
Clean, convenient, and secure. Friendly staff. Competitive pricing. I recommend this place.
I called early afternoon on Saturday to check on storage for family members moving to the area. Staff member Victoria was at a different location, but agreed to meet me at the property before it closed and set about making this experience as painless as possible. She was efficient, pleasant to work with and went out of her way to help me rent two storage units. Great customer service!
I had a great experience with this Public Storage location in Clayton, NC. From the contactless check-in to close-out, things went very smoothly. Jess was pleasant to work with. I would recommend this location.
It's ok but I think closing at 9 is a mistake
The lady receptionist ( Laura ) was such a great help to my move in. GREAT PRICES !!
Staff is great
Jen was great! She had me set up and in a unit within minutes. I highly recommend this location.
This is my first time renting a storage unit and I made it the mistake of moving into the wrong unit with the contactless move in, when I tell you these people are on their game they automatically noticed the problem researched who was it that moved into the wrong storage unit by the access gate code, and was getting ready to call me. I was already at the place moving some stuff in and noticed a tag on my door so I went into the office on my own and gave me the option of moving into my correct unit or keeping the one that I have which was a little bit bigger, I ended up keeping it because it ended up being the perfect size, Laura and Jason were very professional, friendly and understanding which made me feel so comfortable... the transition of getting a new lock and code was so quick and easy and I just want to say thank you for that... Not only do I feel like my things are safe and won't be broken into that easily, but I would definitely recommend others to this storage unit! Thanks again Laura and Jason keep up the great work! You guys were awsome!
Jess is great. So very helpful
Jessica was extremely helpful and quick when I rented my storage space
Jess is great
Jen was so helpful and kind 👍 👍
Great service, just a little pricey.
Great service. Jess Was great with Helping me pick a unit. Very clean. Quick service. Great customer service.
I was able to make a same day appointment which was a lifesaver. Jess walked me through the entire process and was a delight to speak to. This was my first experience with a storage company and she knocked it out of the park.
Jess was great with showing the space and offering options when i needed help finding the right unit for me. Will enjoy doing business!!!!
Awesome service and nice facility. Victoria was very kind and helpful, she answered all of my million questions and helped me find a great size unit and some supplies that suited my needs 100% ! Definitely recommend.
Thanks Jen for showing us several units to get the right one for our storage needs! Friendly staff and the price is right.
Victoria is great! Very knowledgeable and friendly! Great prices!
Great service and professionalism by property manager Laura
It was an awesome experience on a rainy day
I have had a unit here since July or August this year and they have already raised my rate. Smh
Larah was so helpful. I ended up needing a bigger unit and she was so quick to help me . Great experience
Great customer service.
Nice facility. I have rented from others before but public Storage is great!
Fast. Great customer service . Secure. Thanks Jenn!
Jen and Laran provided excellent customer service! Provided me with all the information I needed in a professional environment. This was my first time renting a storage unit, I would definitely recommend them to my friends and family.
Alex was fantastic
Seriously great service so nice
We got there 1/2 hour before closing. Jen got us in and out quick. The unit was clean. And the grounds were well taken care of!
Jen and Gabby are awesome and make the experience quite enjoyable. Courtesy of Jack Sparrow. If its not fun you're not drinking enough Rum Someone get these girls a blower to quickly clean these units in the heat!
Gabby is so sweet and very helpful!
The ladies are so friendly and professional! Great location and super clean facility!
Jen and Gabriel were so helpful and patience with us. Thanks for your help ladies!!!!
Laura is such a great employee so nice and friendly
Jen and Gabby were so polite, friendly and did a great job helping us get the storage unit we needed.
Very nice ladies Jen and Gabby were very knowledgeable about the storage and very nice They helped with the boxes I bought They put them in my car I'm very grateful for their service
Gabby and Jen are awesome. Super helpful I’d rent space from PS all over just because of the terrific service BM. Clayton
Excellent service with Gabby and Jean
Gabby was very helpful and kind. We needed last minute storage right away. I would highly recommend Public Storage Clayton!
Awesome experience! Gabby was very helpful in explaining everything we needed to know! The process was fast and painless.
Gabby was amazing she helped us get moved in quick and ez!!
Quick and Friendly and explained everything well.
Our experience with the Clayton location was great. Gabby was awesome, she made it as easy and fast as possible.
Super fast and friendly customer service!
Wanted to pay my bill, she told me to do it by automatic payment, but I didn't do it because the charge was 10 more dollars. I call again and she don't wanted to do it. I had to go there. Bad service. Was not like that the month before and I make my payment by phone with a different person. 😔
I've never rented a storage room before so I was thrilled to get walked through the whole process by Alexander. He was pleasant, professional, ever smiling, and was happy to show me the actual room after showing me the size that's just painted on the floor. Highly satisfied!
Great place friendly staff
Great place
Alexander was more than spectacular he went above and beyond to get me in a unit and it was raining! A true asset to the company this guy knows what customer service is all about! I will recommend this location and Alexander to anybody looking for storage!
Delivered the Information in a Clear Way. Laura was great explaining the structure of pricing and features.
Alexander is the absolute best. He’s kind and str8 to the point. His attitude is superb!
Great place
Alexander was very helpful and went out of his way to accommodate my needs for my rental unit. He is a great asset to this business! I highly recommend this business! Thank you Alexander for going above and beyond!!
Amanda was awesome! She answered all my questions, was very polite and the process was quick ! Thank you Amanda !
Alexander was great, fast and great customer service. Explained everything I needed
Laura was excellent ! She went above and beyond to make the storage part of our move to NC run smoothly. Explained everything, drove us out to the unit and back, just great service. The location is perfect, only minutes from our place. We are very satisfied customers
Please steer clear. We rented a climate controlled large storage unit for storage for our furniture while we were building a house. We paid a premium for this unit. After moving in all our furniture, we started noticing water spots/mold on the ceiling. We immediately contacted the manager, who gave us a sheet of plastic to cover the items, and said they would put in a request, expedited, to have the roof fixed. Weeks later, the roof was not fixed, and we kept calling, talking to a regional manager. When we noticed the leak, we asked at the time about their liability for any damages due to the facility issue, and were told they were not responsible, and we should take out additional insurance on the unit, at additional cost. Given the value of the items in the unit, we did thankfully take out this insurance. Five months later, the rate of the unit escalated pretty substantially. One month after this, we moved our items out, as the new house was now built. One mattress and box spring was completely soaked, stained and ruined,and other items were slightly damaged. All items had mouse and rodent droppings. The local branch seemed totally unconcerned when notified, and calls and emails to corporate were never returned. The only positive I can give is the Orange Door additional insurance was very nice and easy to work with.
Recently I experienced an issue with the overhead door in my storage unit, It would not stay up and would roll down. I went to the office and spoke with Ms Laura and requested to have it fixed/repaired. As I have a 26 year old convertible vehicle in there. Ms Laura advised me she would contact the maintenance personnel and have it repaired. I requested if it was possible for her to contact me when they arrived so that I could move the vehicle out of the unit and allow them to make the repair. Ms Laura went out of her way when she contacted me advising me that the repair crew was at the facility. I arrived within minutes, moved the vehicle out of the unit and the crew made the necessary adjustments and the door operates the way it should. I was in and out within 10-15 minutes. Ms Laura provided extraordinary customer service. She went the extra mile and gained a very satisfied customer. She is a credit to Public Storage.
Fast, Friendly service! Linda was very helpful!
Great staff. Detailed information about the storage units. Fast and easy service.
Laura was very helpful and friendly
What roaches, poor customer service, and a faulty lock- sign up at Public Storage- Clayton! I will have hire a big guy, throw some items again, and wasted gas trying to get items out. The property manager states I can’t do anything just give the district manager number. Avoid it.
Debbie was exceptionally customer satisfaction oriented and my unit was prepared nicely and with short notice. 5 stars all the way!
Staff was great, very clean and laid out well. Amy was great to deal with explained everything. The email notifications need some help though. They sent out my gate code but failed to include the leading and trailing characters. Luckily I was supplied that information at the site. They also sent out a welcome email with general information but failed to include hours for access to your unit. I was able to take advantage of the Labor Day special but it wasn't clear how long that would be in effect. I was advised at least 6 months, I hope so. It would also help if they trimmed the tree in front of their sign. If you didn't know it was there you would miss it. Minor points that don't change the fact a great place to do business with.
Now are those hours from 9:30am till 6pm are only office hours or you can still come by after 6pm?
Secure and accessible, but expensive and not available 24 hours a day.
Fantastic experience. Laura showed us a unit Saturday and was very informative. After thinking about it, we decided to rent a unit with them. Debbie finalized the deal today with her expertise and customer service. Debbie was very thorough and helped us find just the right size unit for our needs. She had such a great attitude and I appreciate that she was working on Labor Day which will make my week easier.
Excellent service, great attention to my storage needs, very clean facility! Will definitely recommend this storage facility and use them again!
Excellent customer service and facility, highly recommended.
Amy was awesome
Amy gave us the best customer service. She took time to showing the storage and explained all instructions very well.
Great service from the on site manager Laura. Friendly and helpful. The unit was clean and the facility conveniently located for my needs.
I WAS REALLY DISAPPOINTED WITH THEIR SERVICE IN THE END.I HAVE PAID MY BILL ON TIME FOR ALMOST ONE YR . SO I HAD TO MOVE OUT ON THE FIRST DAY OF JUNE.WHEN I WENT TO TURN MY KEYS IN THE ASKED FOR ANOTHER MONTHS RENT OR WITHIN 10 DAYS.I WOULD NOT HAVE BEEN SO UPSET BUT I WAS TOLD BY A REP. THAT SOMETIMES THEY WILL MAKE YOU PAY FOR THE NEXT MONTH AS LONG AS YOU'RE OUT BY THE SECOND OF THE MONTH.WELL I WAS OUT BY 2:30 JUNE 1,2018.I SPOKE WITH A MANAGER AND HE WAS ABSOLUTELY NO HELP.HE DID NOT TAKE INTO CONSIDERATION THAT MY PAYMENTS WERE ON TIME FOR 8 MONTHS.HE SAID THAT HE COULD NOT HELP AND NO ONE ELSE COULD.IT SEEMS AS THOUGH THEY PICK AND CHOOSE WHO THEY GIVE A BREAK .THE THING THAT GOT ME THE MOST IS WHEN THE MANAGER SUGGESTED I MOVE MY BELONGINGS BACK IN THE STORAGE FOR A MONTH.THAT WAS THE CRAZIEST THING I'VE EVER HEARD.THIS HAS PUT A BAD TASTE IN MY MOUTH WITH PUBLIC SERVICE ON LUMBAR STREET IN CLAYTON AND I WILL NEVER SUGGEST ANYONE MOVING THEIR BELONGINGS IN WITH THEM.APPARENTLY THE REPRESENTATIVE GIVES OUT INFO THAT YOU CAN'T BELIEVE BECAUSE THE REP. CERTAINLY TOLD ME THAT AS LONG AS YOU HAVE YOUR ITEMS OUT ON OR BEFORE THE 2ND DAY OF THE MONTH THEY DON'T MAKE YOU PAY ANOTHER MONTHS FEE BECAUSE THEY CAN RENT THE UNIT OUT.
Ryan provided excellent customer service and made the rental experience run very smoothly.
Excellent and prompt service. Very knowledgeable, an easy transaction.
Great location and price. One of the few climate controlled drive up storage units. Very convenient. Great manager as well.
Great place for storage! I had a great experience with a 10’x15’ with ZERO issues with humidity, critters, or theft. This storage center is very accessible too. The office staff was professional and available. Thanks Amy and Laura!
They had just what I was looking for in temporary storage and at a great price. The staff, lady named Laura, was friendly and helpful, and showed me a united and set up the rental. Great location for my needs and great service.
Great customer service. Very friendly, great value. Clean!
too much money for a storage place
Amy is fantastic, best customer service experience I have had in a long time. Very helpful and intuitive.......... Highly recommended!
Amy helped me locate some units, walked me to them for inspection & handled the paperwork very efficiently. Very happy with her assistance & great attitude!
Super helpful, easy to set up an account, and very friendly Will recommend to anyone that needs storage options. The facility is massive and there are several different options.
Very clean facility. Easy access off of hwy 42 and 70. Amy assisted me with my rental and was great to work with!!
The customer service is horrible. They never return calls, lose payments and now you cannot even leave a message. When I first stored my thing there, the people were fantastic. I could pay my bill on line and it was easy. Now "corporate" changes your user id without notification and you cannot get it. The best up-grade - now you can pay by check.
Phillip was great to deal with. Fast and friendly!
Phillip was awesome. Great customer service and great to do business with. Thank you
AWESOME! AWESOME! AWESOME! I relocate every two to five years for work and a storage facility is critical to my success. However the most crucial when relocating is finding individuals to A.) work with you B.) help find what you need when you are not completely sure what that is and C.) happy to help a human out. Finding individuals who are happy to help is the most challenging...That's where the Clayton, NC Public Storage applies. Ms. Tonia was the Manager who helped recently and it was a pleasure to interface with her. Questions regarding rental options were answered promptly while taking time to make sure what I rented was what I needed. She made my life much easier that day. Outstanding individuals such as Ms. Tonia are the lifeblood of any flourishing business. I wish her well in her career and appreciate the great experience during a challenging move. Thank you Tonia!!!
This Public Storage is simply Awesome and Tonya was a TRUE GOD SENT. Her customer service & suggestions were everything we needed to get the job done.
Are there any climate control units. How much are they ?
Customer service was awesome!!
The service is friendly and the ability to pay online is convenient. That being said, I had only two issues but one was a pretty big one in my estimation. First, they do jack the rate up substantially, and it's not an annual increase, it just seems to be when they feel like it. Secondly, I had to pay extra for a "climate controlled unit" because they said that's all they had at the time. It was far from climate controlled. I should have known when I looked at it before taking it, but I was desperate at the time. The threshold in to the unit was rotted out and not attached in any way. Spray foam insulation they had applied around the door frame was loose and just hanging there. There were leaves, dirt and empty rodent baits in the unit. I just moved out and while I appreciated them pro-rating my final payment so I wouldn't have to pay a full month, I didn't appreciate the mold and mildew on some of my items in their "climate controlled unit". I told the person on duty who was un-interested. I will not be using Public Storage again.
Clean, modern facilities. To get the best price, reserve online and then stop by the office to sign the paperwork.
Customer service is great wonderful service
Great customer service, very friendly. Stress free
They cut my lock off and went in! There was no reason for it!
Laura the manager was so friendly and super helpful on my last visit! Will continue my rentals here and tell my friends about the facility!
Fantastic service! The manager, Laura, was exceedingly helpful and courteous. Would definitely recommend.
I wasnt supposed to move in till tuesday i showed up on a friday with hopes that they can get me in a few days early. To my suprise Laura said no problem. She was very helpful with the move in process. Its a nice location, safe and sucured. Makes me feel like my items will be safe. Thats why i gave them 5 stars. Anyone looking to rent here i would say DO IT.
A variety of storage sizes, great customer service! Very clean!
Quick, courteous, and very helpful service. Explained all my options and was able to answer my questions. Very upfront with everything. The property is safe, well lit, and very secure. I highly recommend.
Great place to store Tenika was Great! Nice and friendly! Great Customer service!
Went in to public storage Clayton great customer service friendly girl Tenika she helped me out a lot! I will definitely store here in the future!
Great customer service! Tenika was very friendly and helpful.
Paid Bill at public storage Clayton met a friendly young lady name Tenika Great Customer service and a nice smile!
Tenika was amazing! Such a great help!!!
I came in looking for a climate control unit 10×20 but there was nothing available but, tenika was so considerate and concerted she told me that she would call me as soon as she could with the proper information. She gave me the best customer service I've received in a long time. Thanks tenika I really appreciate your help.
Ms. Tenika processed my move-in paper work with friendliness and efficiency. Good start is half way success. The only thing can be improved is the not so clean room floor, some dust. Overall, it looks good!
I rent at Yonkers rd but I pay at Clayton I met Tenika just a big help help very vibrant young lady will rent here agaiin
Laura was most helpful in helping me determine if 10X20 unit would fit my needs. Very Pleasant and Professional. MKH
Outstanding customer service. Great location and great prices.
Real clean and Laura was very helpful in finding our perfect storage place in the Clayton, NC area.
Utilized this property over the last six months. Best location in the Clayton area. Utilized a climate control unit which was perfect in minimizing humidity and moisture issues, plus was able to protect the items I was storing with the different options the location has to offer in their office. I utilized mattress bags and a sofa cover for my furniture which kept it smelling fresh that I didn't think of previous to putting items in the space. Laura was very pleasant to work with as well. Would recommend and utilize in the future.
Needed a unit on the spot, got there right when they opened and Laura was super helpful. The unit was up front and Laura was really helpful in getting our moving truck in and out, along with information on the unit/pricing. Really happy with the experience and at such a good price!
We found out after the slab of concrete was cracked. Then laura took off the insurance and said that we couldnt move our stuff to a different unit without paying more money. There was a ant problem and water damage. Then last night when i moved my stuff out i found there was a termite problem
So friendly. Clean and secure. Fast service. Very happy with public storage!
Great experience with Diante to rent a small unit. I had trouble understanding payment plan but he was patient and explained it all to me. Only disappointed that I was required to purchase insurance for such a small unit but that was not his fault.
Diante made it all so easy. He explained everything and was most helpful. Would recommend Public Storage to everyone :)
The facility is clean and secure. Diante was friendly, answered all of my questions and was very professional. I feel great about renting a storage until from this company and this specific location!
I went into public storage to check out a 10 by 30 unit. Diante was very busy with 3 others . He thanks us all for being patient with him help one after the other in good time and took very good care of all of us . Very nice and polite . The unit he suggested was clean and just the right size for my needs with two doors perfect fit Thank you very much Diante M. Your the best ! Great service
laura was so great and helpful and the facilities were well kept mr adams
Diante's Customer Service was out of this world, when it came to renting. He made my experience worth while. I will definitely be recommending Public Storage to my acquaintances.
I went into this facility to inquire about a storage unit and received the best service. Alexis was very helpful and answered all of my questions. She was very polite and very professional. I will be recommending this facility to my family and friends.
Diante was very helpful and made renting storage very easy and simple
Diante was Extremely helpful. Renting storage was made very easy, simple, and less complicated for me.
Sarah was very friendly and helpful.
I had a very nice experience I wasn't exactly sure about what I needed, but the guy working there, his name was DIante, really took the time to help me.
Customer service was great. Easy to order online. Clean unit. Clean facilities. Willing to extend rental on prorated basis if needed.
Stopped in to look for storage. Met Laura she was a great help. Although we did not rent with her today we will be back when we are ready she was very friendly and knowledgeable of her job
Go see Laura. Cleanest, safest, and most convenient storage facility in the Clayton area. Highly recommended!!
Great facility. Have used this location previously and attended monthly auction. Friendly and accommodating mgr on-site to assist with your needs.
Nice clean units with excellent leasing terms and a friendly, helpful staff.
Another well run facility. Agent answered all my questions patiently and clearly.
Very well run storage facility. Friendly and helpful employees. A++
Had good customer support and staff was very friendly. Rates were very reasonable and had good check out experience when I was thru using the storage building. WIll recommend to all
Great facility and very helpful staff
Top of the line facility with excellent service & knowledgeable staff. Great experience! Highly recommended! (And, the manager is cute, too!!)
This is a very nice place to leave your most valuable household possessions. It is neat and clean but most of all secure. Management is very hands-on and you will love it there!
People were very friendly and helpful! Thanks Kevin for all of your hard work!
Awesome service, very nice manager ,great price and a nice location. I will defiantly use your services again!
.what a great experience with Laura. She got my wife and i the right space with us not knowing everything we were putting in the space. Perfect fit
A very great place to rent and do business with. I will always continue to do business with this location. A great group of people and very friendly.
Wish to thank Laura for her great customer service. Stopped by to make a payment for my mom and her computers were down. During this whole process of writing everything out she still had a smile on her face.
The storage facility is clean and the price is great for the size of the unit. Laura was very helpful and it took just a few minutes to get all the paperwork complete.
Very clean location, very friendly staff.
We moved from out of state and needed to rent a house while our home was being constructed. We rented a 20x20 "climate controlled" unit. Our realtor recommended them. The folks were pleasant and efficient. We had filled it to capacity there for 16 months. This should have a happy ending but didn't so that's why we rated it so low. Read on: During the last summer we decided to drop in and check out our things. To our horror we found the unit to be swelteringly hot and humid. We went to the management to ask what temperature the unit is maintained at and they said the highest is 80 degrees before the AC kicks in. It was in the 90's that day. We were told that another unit owner noticed the same problem and brought it to their attention but it is unknown how long the AC compressor was malfunctioning before it was reported. We were unable to see to the back of the unit and determine how much damage was done, if any. They assured us the compressor was fixed and that most folks don't even have a climate controlled unit and their contents are fine. Long story short, we had a lot of mildew damage and lost one expensive painting, and the French drains along the floors had sitting water in them. Apparently the managers don't confirm all the AC units are always working. The insurance we bought through the storage place does not cover damage from humidity so we were out of luck. Best option in the future is to use a facility that has an enclosed building with climate control rather than these expensive damp garages.
Brittany great service
Brittany was awesome great smile and wonderful customer service!! Thanks britt
Page was an amazing relief manager! !!! Her customer service skills ate excellent! !! I would recommend this place to everyone... This woman needs a promotion :-)
I just moved here from NY a few days ago. I had the awesome opportunity and pleasure of meeting Leslie! As soon as I got there she made me feel right at home. She noticed i was having a long stressful day and did her best to make it run a little smoother for me. She is such a happy person her mood rubbed off onto me. I left there smiling and care free cause i knew my stuff was in good hands! She absolutely made my day. She even gave me a ride back to my storage on her cool little car! (sense you know I'm a new yorker and was about to die of heat exhaust) :P She was very helpful and if i could i would rate her 1000 times over again of 5 stars!!!! :D
This is my first time ever renting a storage unit and Steve made it super easy for me!!! He was very nice and helpful. He explained everything to me which made my decision very easy!!!! Very pleased with this storage facility!!!!!!!!
I had a Public Storage unit for around six months at this location and my experience was very pleasant. Steve made getting into the unit in the middle of my crazy one day move quick and easy! The facility was clean, the details were clear, and both in store and online I had no problems what-so-ever. When the Target fraud landed me a new debit card, Leslie called me up before I had a late fee to let me know my autopay needed to be changed over. I was incredibly pleased with my experience and if I ever need some extra space, would have no problem renting a unit with them again!
Steve was very helpful and knowledgeable about the storage experience. It's been many years since I've used a storage facility and never one as nice and clean as his location. This Public Storage location is so convenient that I can literally walk to my unit. The prices are reasonable for what you get and you feel like your things are secure and accessible. I would recommend this facility to my family and friends.
I joined the Public Storage family yesterday. Steve made the process painless and he is very knowledgeable at what he does and helped me find the right unit for my needs. After researching other facilities, I chose to pay a little more for an equal size unit but feel that the environment and service was well worth the investment. This is how I treat my clients. It should be how everyone treats theirs. Thanks Steve ! SCOREBOARD : Public Storage - 1 The Other Guys - 0
I have been a customer for a long while now and have mostly dealt with Steve. Have found him to be helpful, polite, sense of humor and has always had the answers to questions l have had. He fits the title of manager ..since he is one out of many who does his job well....
Very clean property, Steve got me set up with the right unit ...smooth transaction, would do business with again
Steve helped me out today. I received great service. I planned to show up the next day but my plans changed and was able to show up the day before. He helped me to get everything squared away in less than a half hour! Great service!!
Steve provided Great service! Thanks!
I've been a customer at public storage for a while and when im going by to check on my storage unit, I always have pleasure dealing with steve. He has always been very pleasant and courteous to me. Keep up the good work because customer service goes a long ways.
Steve and Leslie were very helpful, worked fast and got me the exact storage unit I wanted.
The lady that helped me today was exceptional! I was doing a favor for a good friend of mine who is relocating from Greensboro to Raleigh and the lady at Public Storage who helped me, Ms. Leslie was wonderful! I had to do a ton of calling back and forth to ask questions and each time I just thought she must be tired of me keep calling, but each time she answered my questions with ease. She was so pleasant and friendly! I was so glad to finally go there and meet her!
My name is Vikki and I've had a unit for awhile. I love the location and everyone is very pleasant. When I went to pay my bill this week I had the pleasure to meet "Leslie". We have talked on the phone in the past and I usually pay online so I hadn't put a face with a name. I was coming home from work and decided to stop by. Right when I walked in Leslie greeted me. She has a great personality and is very nice. It is a great experience to go to a business where you find people like Leslie, who are professional and eager to help customers. I don't know if you will see this Leslie but thank you for being so nice and helpful. I will continue to use Public Storage and tell all my friends to come and see you!
Steve & Leslie made my difficult situation look easy! They had the storage space I needed & gave me extended access to secure my household goods in days. Brandt
Leslie from the Clayton store was a great help
Steve was very personable and quickly helped me sign the paperwork making sure I read what I was signing and even letting me sit in his chair to sign.
Good customer service
Steve and end Leslie gave me the 5 star treatment and I would and will recommend anyone looking for somewhere to store their personal belongings to them. Thank you guys for a great experience!!!
Leslie was very helpful.
Leslie was great!! She really helped with the transition of moving in with my grandmother who suffers from Alzheimer's. Her kind words made getting a storage unit easy and made me feel safe about my belongings being in their care. Thank you, Leslie!!!
Hi, my name is Carolyn and I want to give praise to Steven and Leslie at the Clayton Public Storage for all the friendly help that was extended to me when I came to their facility to rent a unit for my move. Steven was very courteous, knowledgeable and congenial all during my time there. He explained everything to me, showed me my unit and made me feel very welcome. It was truly a pleasure meeting both of them and I commend them on their professionalism. Thanks guys!!!!