Burnsville off 13 is great!
Nice service fair understanding awesome customer service!
Great customer service fast no long wait very helpful
This facility is so clean! I ran into Alice when she was cleaning. She was very nice. Even the restroom was spotless. I was very impressed. Every time I’ve been here it’s been clean.
Alice has been amazing and great to assist with the process! she was calm and helped with making sure everything went smooth! Service with a smile!
Great service thank you!!
alice was amazing and very helpful!
Alice WAS AMAZING. Very helpful and knows her stuff!
I want to thank Alice (@ 2000 Old County in Burnsville, MN ) and let her know that she is a wonderful soul. She has no idea how her calmness and kindness positively affect people. During a difficult time when I couldn’t make payments and my belongings were heading to auction, I was drowning in anxiety and the fear of being judged. I eventually worked up the courage to call, left a voicemail explaining my situation, and she returned my call with such empathy in her voice. She not only put me at ease, but also helped me figure out a way to keep my belongings. Thank you, Alice, for being who you are.
Valerie.
Alice was nice she helped me get my storage unit and with all the questions she made it for I can understand it just want to say thank you Alice
Alice has great customer service
perfect service - Alice 2000 old county Rd 34th place bsvl mn
Alice was an absolute angel and she came in and saved me from a nightmare situation. Great service and friendly attitude.
Alice was great, very personable and had great customer service.
Alice did an amazing job, very kind and efficient
Alice helped me out and the process was quick and painless.
Kenny was very helpful in helping me and my mother out with moving stuff between our old unit and are new one and she even stayed overtime to help us out we really appreciate her customer service
Great service friendly and helpful
So thankful for Kenny at Public storage, always so clean unlike other units I’ve used in the past. Kenny was so helpful and answered all of my questions!
Lacey provided Great service
It's my first time getting a storage unit. The lady that helped me was super nice and grear at explaining everything. She showed me the unit I would be renting and it was great. She made the process quick easy and painless.
Kenny is always welcoming to customers. Her smile even on a bad day makes worth storing here. Her proffesionalm is unmatched. . Kudos Burnsville team...
Kenny was super helpful! Very clean property and very friendly staff!
Thank you for welcoming me. And customer service. 😊😊
Very welcoming Fall Sale. Good customer service.
Kenny was amazing! We had an issue with my grandmas unit and Kenny was very professional with handling the issue! She needs a raise!
Very helpful staff. Needed more space was able to transfer from a 5x5 to a 5x10 for literally $1. Only complaint this place needs a magnet run through the entire place i picked up 7 screws in about a 15ft radius :/
Great Experience. Kenny was so kind and helpful!
The manager is professional and the facility is always nice and clean
I Have had only an amazing time since I have moved into this area. Kenny is so nice and extremely helpful with all of my moving needs
Great property manager! Well kept property and great prices!
Perfect for my needs. They were very helpful. All of the staff was great!
Great customer service, asparagus gives courtesy call
Kenny was amazing she helped me throughout the process of moving in as well as moving out of my unit 10/10 highly recommend.
kenny and the manager were great
Nice people had some problems talked with the manager nice guy hope to keep doing business with them
I've previously used a Public Storage locker in the Como area and had a good experience there as well. Great company, committed to keeping customers' possessions safe.
As for this specific location, I've had my unit for a month now and have had a great experience! On move-in day, Kenny met me in the office and walked me over to the unit I reserved to make sure the size would work for me. She walked me through the app process, insurance, etc. Super helpful and personable!
Accessing the gate through the app is fantastic. So nice not getting out of my car to type in a code. Driving up to the door my unit is located in is super easy. 10/10 would use this location again (and will continue to do so until I move into a larger house that can fit all my stuff!)
Kenny was great and helped me with my app!!