Public Storage Self-Storage Units at 4101 N Josey Lane, Carrollton, TX
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6
Address
4101 N Josey Lane
Carrollton,
TX
75007
Full Service Kiosk Available
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 28/moSmall 5'x5'- Outside unit
- Drive-up access
$ 28/mo $37Best Price Label -
5'x5'Online only price$ 29/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 29/mo $38Best Price Label1 unit left! -
5'x10'Online only price$ 58/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 58/mo $77Best Price Label -
5'x10'Online only price$ 61/moSmall 5'x10'- Outside unit
- Drive-up access
$ 61/mo $81Best Price Label -
5'x15'Online only price$ 62/moMedium 5'x15'- Outside unit
- Drive-up access
$ 62/mo $83Best Price Label -
5'x15'Online only price$ 66/moMedium 5'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 66/mo $88Best Price Label -
10'x10'Online only price$ 118/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 118/mo $157Best Price Label -
10'x10'Online only price$ 118/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 118/mo $158Best Price Label -
10'x15'Online only price$ 138/moLarge 10'x15'- Outside unit
- Drive-up access
$ 138/mo $184Best Price Label2 units left! -
10'x15'Online only price$ 145/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 145/mo $193Best Price Label -
10'x20'Online only price$ 160/moParking 10'x20'- Uncovered parking
$ 160/mo $214Best Price Label -
10'x20'Online only price$ 180/moLarge 10'x20'- Outside unit
- Drive-up access
$ 180/mo $240Best Price Label2 units left!
Nearby Self-Storage Locations
Self Storage Near
3750 Marsh Lane
Carrollton
TX
75007
Self Storage Near
4321 Creek Valley Blvd
Carrollton
TX
75010
Self Storage Near
2640 Kelly Blvd
Carrollton
TX
75007
Self Storage Near
2550 East Trinity Mills Rd
Carrollton
TX
75006
Self-Storage Near Carrollton
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Carrollton Storage Units Near Sam Rayburn Tollway
Carrollton storage units near Sam Rayburn Tollway are an affordable and convenient storage option for residents of Carrollton and Hebron.
We love providing an array of storage solutions in all shapes and sizes. If you're starting small, we have handy 5x5 storage units to keep seasonal items, like bulky jackets or household decorations.
With Lewisville Lake just up the road, you can store fishing supplies, boating gear, bicycles, and other outdoor and recreational equipment in a 5x10 storage unit and enjoy a day on the water without the extra clutter at home.
For anyone downsizing or trying to adjust to small space living, our 10x10 storage units are a great option to keep beds, desks, couches, and appliances out of the way.
If you're undergoing a move, remodel, or other project that requires a large amount of space, our 10x20 storage units can help you with your largest hauls. Businesses running short on office space can also utilize a 10x20 storage unit to store files, paperwork, equipment, computers and more.
With Dallas just a short drive away, you can store your stuff and still have time to visit the Meadows Museum, the Dallas Arboretum, or cheer on the Mavs at a home game.
This facility offers indoor climate controlled storage units, outdoor storage units with drive-up access, as well as rental parking spaces for vehicle storage. When you're ready to make your storage dreams a reality, use our eRental program to book a contactless move-in to the perfect storage solution for you.
At this Carrollton Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 281)
Watch out for their "non-refundable" fees and their shady business practices. Rented a unit online, then cancelled before moving in. They only refunded part of the initial rent/fee amount. Then the bank got the rest after I disputed it-but that wasn't the end. Corporate just charged us again for their admin fee after the dispute, didn't notify us, and turned it over to a collection agency. Really? Stay away from this company!
Great customer service. It is easy and fast to reserve a storage. Very convenient kiosk for any questions can be answered.
I rented a unit for the first time. Someone placed a lock on it. The staff just happened to be there and cut the lock off for me! Strong work!
Price was raised quite substantially a few months after move in. No longer needed the storage so I cancelled on the App and now I'm getting demand letters for late storage payments and saying they are going to take possession of my belongings even though everything is moved out. I even spoke with someone on the phone to tell them we moved out and gave notice via their App but they are still sending me threatening emails.
I've had a couple of storage units and every year they cut out their discounts and then up the price thinking you're stuck and we found this place and man they're awesome they don't jack their prices up every week it's really clean I love them!
How much is a 3bdrm?
Is this a respectable and we'll maintained facilities with cameras?
Very helpful and friendly!
Whoever the lady is for this site is petty. They never answer the phone unless you have a late fee or need to make a payment but if you need help or trying to move out she’s nowhere by the phone nor in the office. She was even rude to my mother after she left her space the lady went ahead and called her telling her she next pay next month rent after leaving.
Called to see if we couldn't get a couple of different storage units,but the lady on the phone was so rude that we decided to go somewhere else
First time renting storage unit and holly always great. In taking care of the property and answering any questions
I’ll give this place a 3 star because it’s very convenient for me. But came at 6pm on January 5th, 2023 and was able to get in the gate but all of the doors for my unit are locked and can’t get in. Office is closed. I’m paying too much money to not be able to access my belongings during open hours.
Holy was very helpful
The staff is awesome I would like to thank them for making my move easy
simple to get in and out
Holly is the best person working there. She went above and beyond with the entire process. I really appreciated all of her help.
Holly was personable and professional. Assisted me from beginning to end.
First time doing a storage unit and this place is awesome and holly is AMAZING!!! I absolutely recommend this location!!!
Pretty awful experience. Rented the unit, but gate code didn’t work. This location’s office was under construction, so we had to call for help. Nobody answered the phone (during business hours). Called a nearby location, but they also didn’t answer after repeated calls. Had to drive over there to get a new code. Came back and the new code didn’t work. An employee then had to drive over to the location to let us in. Got to the unit to find that the lights didn’t work and had to use a flashlight to move boxes into the unit. We were supposed to get a lock with the rental, but it wasn’t there. Had to go buy one. The hallways were dirty, covered with debris and discarded boxes/items. The only redeeming factor was Holly, who drove over to help. She was incredibly kind and amazingly helpful! Overall, I would recommend renting elsewhere.
This place is really amazing! The property manager is phenomenal and she always gives great customer service!!
Manager is nice. But there's not actually a person onsite for assistance between the open hours, always have leave voicemails and they don't respond to those in a timely manner.
Thanks for all your help Holly!😃
great place nice people
Great communication and management. Four year resident and even during lockdown and COVID job loss, they're extremely helpful, professional, and kind.
Used this facility for 3-5 months and they have been great throughout everything. I never had any issues and the manager Holly was extremely helpful. My key also broke off and she was there to provide proper guidance. Definitely recommend them!!!
I was here a year and was very satisfied with the help. I felt my items were safe during this period. I recommend this location if you live near here.
I have had many issues since I have been with public storage. I had an interior, climate controlled unit when I started using this facility. After a few months, there was no electricity and after complaining a couple of times, I was finally moved to another climate controlled unit. Now in this unit has has not electricity for over 3 months and it smells like something died in there. I called after 2 months and received a voicemail stating they knew there was a problem and would be fixing the issue. Here we are over a month later and nothing. After 3 calls and emails sent, I still have not heard from anyone at all!!! The facility has no one on site, you cannot ever get a person on the phone and the place is trashed. It is disappointing to not even get a call back.
My employer switched to a new payroll system and I did not get paid. I called Holly at the N Josey location in Carrollton, Texas and she was very helpful in advising of my options. She is a wonderful Public Storage manager.
Clean and easy. Nice folks.
4101 N Josey Lane. Customer service are unacceptable.
I have a small space 5×10 I started paying 47.00 n then the price went up to 59.00 after 6 months. I asked why the price went up and the person I spoke to over the phone said it was because of supply and demand. So of course I'm not happy, but now I have my stuff in there and I have to pay a rate increase.Nov 1 my rate is going to 75.00. 3 Rate increases ,Not happy with Public Storage.😠
Holly very nice and help us with the app
Great experience!
Lisa is awesome! She helped us with our 1st storage locker and helped us with a smooth transaction when we got our 2nd bigger locker. Great place!
This was an awesome place to store your stuff. But let’s face it, things change. Like the fact that they lost a great property manager in Tonya! Now Tonya is gone and I don’t know how Leslie et al keep the place afloat.
Lauren was excellent! Very helpful, friendly and a pleasure to work with. She's a great asset to your company!
Lauren was very polite and helpful. Great job lauren
Lisa made my move in Smooth.
Lisa was super helpful and friendly, I do recommend this unit at josey ln and hebron, never had any issue with my unit.
Lisa was really helpful. She walked me through all the available storage units and she was very helpful to guide throughout all the process. I do highly recommend this place.
This Public Storage location (4101 N. Josey Ln. Carrollton) runs a terrific self-storage operation. For one thing, everyone there has always been incredible. Super friendly and helpful. Tanya is the manager at this time and she’s so wonderful. I have had two units at different times and everything was great. They keep their units kitchen clean and they use preventative counter-measures to keep insects and rodents away. It’s been very effective. I have never found so much as a roly poly in my units even when moving out. Just one issue. Their pricing model is based on supply and demand, so at times, they are expensive. In this case, you can look around at their other locations nearby and you will probably find better pricing. You have to blame the main office for the pricing strategy, not the store manager.
Tonya was the best!!
I rented here for years! Tonya is great!
The company I work with has used Public Storage/Carrollton for years and we highly recommend them. Always courteous, friendly and attentive to our needs. Thank you Tonya and team!
Chose to use this place because it’s very close to where we were moving. With all the craziness going on the world with Covid it is by appointment only and all the appointments were mostly booked for the morning but I had to explained my situation to Tonya and she made sure to find time for me in the morning♥️ She was very knowledgeable and very helpful And also gave me great insight about the surrounding areas
Tonya and Bryn were wonderful. Couldn't ask for a better experience! Thanks for all the help
Office personal helpful and storage room clean and and water tight prices average
Great customer service
DO NOT RENT A STORAGE UNIT AT THIS LOCATION!! When it rains the units flood! They do not inform you of this when renting a unit.
Tonya is the best!!
Lisa answered all my questions about storage in the near future. Even set up a reservation for me since I didnt feel like it.
Walked in and was quickly attended by Lisa who was very helpful and answered all my questions. Very clean location and very secure.
Great Service.
Lisa was a great help!
Great place. Friendly and professional!
I needed storage and Lisa was able to provide all the information I needed. She is great!!
Completely unreasonable late fees they extort people on purpose in order to make money almost laughable and the criminality of it
Lisa was great, super helpful and nice!!
Excellent service! Very clean. She could pull up other available properties as we walked the site. She helped us pick the best unit for our needs.
EXCELLENT SERVICE!!! LOVE TONYA
Great Service thanks Tonya
Great service from Tonya. Appreciate the way she values long time customers. Great service at this location.
Clean area, helpful staff! Lisa was very helpful, I will be coming back!
Thank you Lisa for all of your help thru this process! We definitely will be using u for all of our needs from this day forward!
Great service through the year as we stored our stuff between an apartment and our new home. Lisa was awesome!
Lisa Carter was very attentive to my needs and has the best personality and extremely professional! Thank You, Lisa!
Beverly was very sweet and helpful! Highly recommended.
Can you store vehicles here?
Great service
I leased a unit here for a while Tonya was really helpful.
Lisa was. Grea👍
Lisa was great and helpful!!
I've stored here for a while. Tonya the manager keeps the property clean and she provides excellent customer service. I wouldn't store with anyone else!
Lisa and Tonya were so nice and polite. I would recommend anyone to them for storage units.
Amazing experience, Gladys was very very helpful and helped make the experience very easy.
Tonya and Lisa were great throughout the renting process. Lisa helped with reserving multiple units, and when I got there, Tonya even stayed late to help me complete the paperwork for a same-day move-in. Clean and organized. This location is a class act compared to several others on the market that I've had the occasion to interact with!
Tonya is great. She will work with you on your space.
Lisa was great in assisting me with my account and storage management
Lisa was awesome. Highly recommend.
Lisa was friendly, fast and efficient getting my storage setup today. Thanks
Lisa was very helpful and answered all my questions about storing my stuff. Very clean property. Highly recommend.
Always helpful and available. Tonya and Lisa are great!
Lisa was awesome!!!
Lisa was extremely pleasant and thorough. Love it when a business has excellent customer service!
Lisa was super helpful and informative. She answered all my questions. Nice clean location!
Tonya is great to deal with, very friendly!
Tonya was very efficient friendly and prompt. I have rented here before and this property always has area managers. I believe it a a bit high for the space but it was short term this time. Thank you for being there when I needed you!
Very kind and nice.
Had a great experience with Lisa. She explained every detail and how the process works .
Tonya did an outstanding job to help me.
Awsome
Lisa was great, very helpful. Great storage facility.
Talked to John , he is very friendly and made me feel welcome ! Answered all my questions ! Definitely recommend this Public Storage place!
Becky and Tonya were so helpful! It was my first time ever renting storage. They made it so easy. Great job!
Tonya the property manager is totally awesome, she has always been super friendly and helpful. She's a wonderful person and does an amazing job.
I like this store but I had such a bad experience . I rented the storage for one month . One day before the due date i called to tell them that I’m not going to make it due to emergency issue with my family ,the lady didn’t care and charged me 75 dollars :/
Tonya was awesome in helping us get into a unit. Truly incredible in taking care of her loyal customers. Fast and easy process, thank you Tonya!!!
Tonya was EXTREMELY friendly and helpful. My last experience witht Public Storage was shaky but she was so reassuring. Thank you so much Tonya!
Tonya was a great help!! Super informative and made the process as easy and quick as possible with no rush
I have been a customer for quite some time now and every time I need assistance Tonya or Kristy are always there and willing to assist me. Both of their personalities are sweet and pleasant no matter when I call or come by the office. Speaking of the office, it is always in order as well and I am never in there long, even if there are other in there a head of me. I use to have another storage unit with another company for years as well but I like the fact that this one is much closer, they have several location for someone to work with so it's not like that one or not so few, it is several. The customer service level that I received from all of them initially were all good but this office location right here is #1 in my book so , for me if anyone is looking for a storage unit to store there precious belongings then this would be the place. Oh and one other things that makes them great, apparently it rained one day and they noticed that rain may have gotten into the unit and not just mine, so they took the time to call around to see if everything was okay, not many storage units will do that. Tonya and Kristy, two wonderful people to work with at anytime and they both deserve kudos and your thanks. Kristy I know that you are really proud of Tanya, I just hope that your boss is just as proud of you and Tonya. You all have a Merry Christmas and A Happy New Year. So Happy Holidays to you both stay safe and I look forward to speaking with you all in January. Thank you! May God Bless! Tina Pringle
Fulfilled all my needs thanks
Manager Tanya assisted me in finding the right sized unit for my needs. When I have questions or concerns, she is quick to respond. I visit the facility twice a day on average. Everything works as it should, allowing me to get in and out without delay.
WOW A++ Service - Clean and very well kept premises inside and outside - Tonya is very knowledgeable - an asset to your company!!!
Great storage and excellence property manager.
I tried to get a parking spot for my truck that I just bought back from my insurance, because it is not currently running I cannot store it there. Living in the city I cannot even have it in my driveway, but I cannot even put it in a storage?? Now I have a vehicle that I can't park anywhere within city limits temporarily, so I can buy the parts I need to fix it.
Staff was super dope
I have been using this storage facility for sometime. I have been going through a lot of stuff for a few months, but every time I come in Tonya reassures me things will be ok. And flashes her killer smile. She is awesome!!! Keep up the good work Tonya
exceptional service determining my storage needs and leasing.
Great service from Kristy
Mariah was extremely helpful and very thorough with explaining the information.
Great experience. The onsite manager is awesome and the process was extremely well done. Storage unit is clean and in great shape.
Kristy is the best!!!
The storage room I was given was very clean and secure. Tonya explain everything clearly. It was a pleasure to talk with her!
Tonya, is awesome great site manager
Clean grounds, good selection of spaces, and Tonya really cares about you.
Don't remember.
I’m very pleased with the service I received from public storage.
Greg was as awesome as he was adorable. Explained everything quickly and efficiently.
Was really glad I found this location, but BEWARE. Public Storage can and will raise your rates at any time. They lure u in with a low rate and after 4 months the jacked them up.
Tony is Awesome! She has always been very helpful
Clean cept no on site help
Alexis is very nice with the costumer.I'm so happy to be here.thank you so muchHave a wonderful day!
This place is fantastic!!! They are so helpful and wonderful and a great price!! Definitely spend your time here!!
Alexis was friendly, polite, and wonderful to work with.
ALRCIS WAS VERY HELPFUL AND THOROUGH.
The manager alexis was very nice, answered all my questions and had gave overall good customer service!
Thank you public storage for our representative Alexis she's been an outstanding representative for public storage and thank you for my unit and I'm looking forward to continuing rented at this property thank you Dwayne Jones
I came to the storage for an issue and Alexis was such a nice person to deal with Her customer service attitude is wonderful So happy you have employees like her
An associate who assisted me named Alexis was extremely informative and helpful. She answered all my questions thoroughly and told me everything i needed to know about the facility and the amenities that are offered. Thank you for your help.
Very clean. Staff friendly I would store here anytime
Alexis was nice and helpful. She made my move in smooth and easy!
Had amazing service from Sarah today. Super helpful on getting the best size storage unit for our needs.
Sarah is awesome! We highly recommend her and this location in Carrollton!
Customer since 2011. Exceptional service safe and clean..
My husband and I would like to commend Sarah for the exceptional service she provided us with on a cold and rainy day. She had to run back and forth a couple of times to the office and did not hesitate to do so. She was very friendly and provided us with many options to suit our needs. Thank you Sarah!
Excellent Service, welcoming and property was clean.
Always Clean and security place to keep our staff in great hands
I recently started using this facility and worked with Tonya to get set up. She was very pleasant, courteous and knowledgeable. I have talked with her several times and she has been wonderful in answering my questions and helping me take care of my storage needs. I am glad I found a place so close and reasonably priced.
Yes, location great and units clean. Good place for storage.
Had to transfer unit and Shannon made the process so easy. She's a great addition to Tonya.
Place was well maintained and service was excellent!
Management makes it worth five stars.
Location was great, unit was fine or they would have received only one star. They did not treat me fairly. I was paying $50 higher than the same size unit next to mine. I had been a customer for a few months and noticed the unit next to mine was available for $50 less per month. I was told if I transferred into this unit they could match the price. I moved all my stuff and two months later the did not match the price. I moved all my stuff for nothing. I do not believe it is fair to treat your established customer base this way. Current customers should be able to take advantage of current market rates. If I was under contract I would understand but everything is month to month. So for that I am displeased and I moved out.
Tanya is so helpful! I have full confidence in the security of our belongings being stored here.
Great service. Tonya is super helpful!
Tonya was absolutely helpful with my questions and extremely friendly! I HIGHLY recommend coming here for your storage needs!
TONYA is very nice courteous and helpful Suite 302
Tonya was great on helping me set up a storage unit and making sure I had the right size for my needs! She delivered excellent customer service, Thanks!!!
The Property Manager "Tanya" very easy to understand /The location is in a great location for me and it was very clean!
Very Friendly staff. I was in and out in minutes!
What an amazing manager Tonya...thank you
Tonya was super helpful and friendly!! Very accommodating 😃👍🏻
Great location for us. Very convenient and clean. Tonya was a great help.
Tonya is the greatest and very professional. I truly enjoyed her taking care of my business!!!
This facility is clean as well convenient to my needs. Tonya is very helpful with all rental needs I ask about to rent here. A must rent facility when ever your needs for storage is required.
Great Service, Tonya was very helpful
Tonya was very friendly and helpful had all the answers to our questions.
Very nice and respectful had a good experience at this location.
Tonya was a great help and was so professional and kind. I defiantly feel very comfortable and will be choosing this location for my storage needs.
Very clean and well organized storage site. Tonya does great in her management of the operation. I am very happy to be a client. The convenience for me is just icing on the cake.
Very friendly helpful and friendly.
Wonderful working with Tonya!
T if any jobs
Tiffany J - fast and easy!!!
Tonya thank you for helping me find a storage unit on a sunday!!!!
Good price
Very nice, quick and organize!! Will be recommending to others.
I have tried many times to get a storage unit, and the front desk individuals always act like its an inconvenience to help assist with getting a storage. However, this is not my experience with this storage location. I had the pleasure of working with Tonya, and let me tell you her customer service is stellar. If I ever need any additional storage units or know individuals who need a storage unit, I will def. be sending them to Tonya!
Very pleasant easy to deal with was willing to do whatever it took to make me happy whoever is reviewing these reviews needs to keep this young woman she is a major asset to the company
Great service, always clean! Tonya was great!!
Staff is very friendly and helpful. Glad to do business here.
Location is convenient and good priced.
One of the best storage place I have ever been. nice and friendly people. Tonya IS the best.
I want to thank Tonya for all her support and work since taking over the location. She keeps it well maintained and running like a professional. You will not be disappointed using this location.
This place is very clean and well taken care of and safe. The manager, Tonya is the best! I definitely recommend this place!
The property is great and offers excellent services. The property manager I met today demonstrated a sign of true honesty when she called and informed me of some money that she found on the property that had fallen out of my car. When I arrived back she was able to tell me about other units that were available and was able to walk with me to show me the unit and even compared it to the current unit I had. She did not try to oversell the new unit and admitted to the older one being better fit for me.
The unit is clean, simple to rent.
Good and clean facility that is well secured. Tonya was very inviting and helpful. Made the process very easy for me. Great prices for good units. Looking forward to a great storage experience at this location.
We had a wonderful experience working with Tonya at Public Storage. She helped us out on short notice when we had a delivery truck waiting for our unit. Wonderful Lady and great service.
Tonya was delightful and helpful! Good job Tonya!!
Bill is awesome! He was extremely helpful when I came in today to purchase a unit. Highly recommend this location
Tonya is a great property manager, super friendly, and made the process painless! Great experience overall.
Tonya is very helpful and also awesome and beautiful lady 🙌👍
Friendly service.
Bill was very nice and extremely helpful. Answered any questions I had and help me save the most money possible.
Bill was more than helpful and very thorough and was fun to conversate with. He gave us good tips about moving and things to avoid. My wife and I would definitely recommend coming here.
Nice and very helpful
Great storage facility. Everyone is very helpful and knowledgeable. Thanks team.
Bill was amazing. Service outstanding. Good job!
Bill was very helpful and customer service was awesome!
Bill and Devin were superb! I would rent here again in future!
Great service! Very helpful and friendly!
Bill was very kind, and helpful with a great smile on his face it made my day easier and ready to move all my stuff in storage:)
I like that the rep name Bill came and help me out and he was very nice awesome great customer service. He has been the greatest Rep I met. :)
Great!!! Service, Bill was excellent!!!
Bill was awesome and made the whole process so simple. If you're in Carrollton, for sure come see him. Thanks Bill!
Bill and Madeleine (sp??) were awesome! Quick service, polite and happy. ❤️ when I get to interact with people who are truly a pleasure to meet!
great experience for my first time to rent a storage out Bill was very nice and helpful.
Chad and Bill did amazing!
Bill a chad did a gtate job for mi
Very nice experience.
Bill was personable and professional, and checking out was a nice, speedy process! My belongings were intact, and they were safe the few months I stored with Public storage.
Bill was quite informative and helpful!
amazing service over a year!
I have rented a storage at this location and purchased moving supplies. Bill has always been very professional and helpful.
Bill provided excellent service. Explained the options and answered my questions efficiently. Thanks!
Love the people. I always get great service when I come and make a payment
Great service! ☺
Very nice storage facility. Bill was very pleasant and helpful! Great experience. Thanks!
Bill and the staff were great! Thanks!
Natalie is sooo friendly and helpful! They keep the property nice and clean also!
Very friendly and helpful. Would recommend to friends and family.
Natalie was very friendly and helpful! Highly recommend.
Debra was very nice and knew her job very well.
I had a wonderful experience with Sabrina, she is very helpful with anything you need for your storage! I highly recommend this facility if you need to store something, they will take care of you.
Izzy was wonderful! great service - fast, friendly and efficient!
This is the 2nd time I've used this storage facility and they are great!!
Izzy
They were exceptionally helpful in getting the right storage unit for me. They went way beyond the norm in helping me to get setup and into the unit. I'd highly recommend them for your storage unit needs! Don't go anywhere else.
Quick easy and professional.
Marcus was fabulous huge help and such a huge help for us. Thank u Marcus ☺
Treated very well Highly Recomend
Best storage center we've used. Manager is friendly and always helpful.
Just wanted to say that the service was excellent.
Natalie excellent customer service skills
Natalie is the property manager here and she is the person with whom I have dealt with from introduction to present. She is a diligent worker and very hands on as well . The property is always clean and safe . She has assisted me with making certain the on line payment was correct since the first attempt by myself failed . The entire staff has been friendly and helpful also .
The office staff is very friendly and professional as others have noted. I didn't give the facility five stars for two reasons: 1) the facility does not provide a dumpster for use by the unit renters, the dumpsters are locked and only available to the staff and 2) almost every time I come to the facility the exterior door that leads to my inside unit is not locked. I have reported this door malfunction twice to the office and it has not been corrected.
This is a good place to rent storage. You can set it up and pay your bill on line. It's easy to access right off Josey. The staff in the office are friendly and helpful. The space is clean and serms safe.
I met Natalie Scott over five years ago when I opened the first of three different units at Public Storage in Carrollton. It is a very safe facility and I highly recommend Natalie Scott at the Carrollton location. She is very knowledgable and courteous. Stop by there and check out the location for yourself.
My friend has had a unit at this location for five years and she loves it. Natalie Scott is wonderful and she knows her job very well. My personal interaction with Natalie has always been delightful.
My husband and I have rented several units at this location over the past few years. We have been very pleased with Natalie as the manager. She is very helpful and keeps the place in top condition. We would recommend this place for anyone who lives in north Carrollton and needs storage.
Great hours, clean, never had any problems whatsoever. An excellent rental experience.
Location is clean and the staff is friendly. Would have given it 5 stars if there was a trash can or dumpster on site that can be used by clients.
today March 23 2014 i went to public storage and this man was so friendly and nice to me. he helped me me to find right unit with seconds. Thank you for the best costumer service i ever had:)
Natalie was very helpful. I have not been to my unit in over a year and she made the experience very easy.
Convenient and easy! Staff is wonderful!
Natalie was great! Excellent service.
I rented 2 unites for several years (for my business). Natalie, the manager, always was there to help me. If I had employees, I would hire her. If all of Public Storage properties have managers of this quality, I'm sure Public Storage is a successful company. Now my business no longer requires extra storage ... but I must say that it has been a pleasurable experience. And should I need storage in the future, I will go back to this facility. Hope Natalie is still there. Tim Rudd
I have been a part of this facility for over two years. The service from the manager Denise and her staff have been excellent. Always helpful and available for our needs with our storage unit and supplies.