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Public Storage Self-Storage Units at 1235 S Sprague Ave, Tacoma, WA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x10'Online only price$ 50/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 50 /mo $ 100Best Price Label+ one-time $29 admin fee
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5'x4'Online only price$ 53/mo
Small 5'x4'- ground floor
- climate controlled
- inside unit, swing door
$ 53 /mo $ 70Best Price Label+ one-time $29 admin fee
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5'x4'Online only price$ 53/mo
Small 5'x4'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 53 /mo $ 70Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 56/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 56 /mo $ 75Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 74/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 74 /mo $ 98Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 119/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 119 /mo $ 170Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 139/mo
Medium 5'x15'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 139 /mo $ 171Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 231/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 231 /mo $ 278Best Price Label+ one-time $29 admin fee1 unit left! -
11'x28'Online only price$ 257/mo
Large 11'x28'- outside unit, bay door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 257 /mo $ 344Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Tacoma
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Hilltop Storage Units In Central Tacoma
Public Storage in Hilltop offers self storage solutions in many different sizes to help businesses and residents throughout Tacoma stay organized.
I-5, I-705 and SR 16 all provide quick access to the cheap storage units at this facility, which is on the east side of Sprague Avenue between 11th Street and 15th Street.
Less than two miles from the University of Washington Tacoma, a 5x10 storage unit at this property is a great place for UWT students to keep boxes and small furniture out of the way during the school year. It's also a great place to park a few bikes during the summer.
With the great shopping, entertainment and museums of Downtown Tacoma just a few minutes away, folks living in the condos, townhomes and apartments downtown can use a 10x15 storage unit as the perfect place to store an extra couch, appliance or a handful of boxes taking up too much space in the closet.
Companies doing business in New Tacoma or the Port of Tacoma will love being able to keep supplies, equipment or excess inventory all near the workplace with the help of a 10x30 storage unit at this property.
Indoor storage units, outdoor storage units and climate controlled storage units are among the many options at this location, as well as drive-up, enclosed units big enough for vehicle storage.
When it's time to move in, move out or just move some things around in the "City of Destiny," this Hilltop Public Storage will be ready and waiting to help Tacoma customers find the storage space they need.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 568)
Nice people. The units are not the nicest. But it's Public Storage.
The property manager Beverly gave me a price and said I had 7 days from the day of that reservation to book that price. I waited 4 days until I was ready to book, but the reservation and discount had expired. I went in person to speak with her and have what was told to me honored, she agreed that that is what she had told me, and basically shrugged her shoulders and said well sorry we can’t change it now. After I continued to pry and ask that she honor what she agreed she had told me, she finally called her higher up and took zero accountability over the phone about the fact that SHE is the one who told me this false information, she basically blamed me or the computer system. She had multiple excuses for why the reservation was automatically cancelled. I really didn’t care about the reason. It was the fact that you told me one thing and are not honoring it. That was a $70 per month difference. Horrible customer service. I took my business to a different storage company and had MUCH better service and care.
the door to my unit has been broken the entire year that i've been renting (they did not let me know until i was coming to pick up my keys with my car full of items i was storing). It's nearly impossible to open. For an entire month and a half last year i was told my unit was inaccessible so my door could be fixed. They did not communicate when it was "fixed" (it is still heavily damaged and takes me several minutes to get the lock out) so i didn't have access for months. My rent has went up TWICE from $90 to $160 for a 5x10 unit that i can barely get open. This location is always crusty and they never answer the phone, for this type of service i definitely wouldn't expect to be paying $160
Sure, here’s a clear and natural rewrite with a human tone:
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My items were stolen from the unit after someone broke in. The manager refuses to take any responsibility, even though I paid for insurance through them. He hasn’t provided any camera footage or updates. Honestly, this has been the worst storage experience I’ve ever had.
Travis was friendly and knowledgeable and provided me with all the help I needed. Thank you.
TRAVIS IS AWESOME, handled me with care and got me taken care of easily! He made it no hassle. 100% great
awful awful place. do not rent here. there is a mouse and or rat infestation that they know about and it seems like they are doing nothing to combat it. today I got into my locker on the second floor that I've had for maybe 3 months and found a dead mouse inside and an insane amount of droppings. the entire floor smells like rodent.
Travis was amazing, walked us through everything!
Travis was amazing
If you have to store here make sure you’re things are protected with lots of wrapping. Vermin are bad in the whole surrounding area.
Bethany is amazing, at the storage place on 12th and Sprague. She nice helpful. Keeps place clean . Best mg ever for this place.
No me gusto a pesar de hablar con ellos y llamar a su numero me mandaron a otro lugar mas lejos no me quedo mas opción de acceder por el cansancio y otra cosa que no tenia personal existente en el storage
Public storage phone customer service was awesome. The best experience I've had. The csr rep at your Tacoma facility on Sprague Ave was amazing and kind. Very professional. Public storage is very lucky to have Bejrome as an employee. Take good care of him.
Beverly was a great help today!! Awesome experience
If you want to keep your belonging nice and safe don't store them here! They have rats and are aware they have rats. When I first mentioned noticing some rat droppings in my unit the staff then handed me some rat poison they had handy and had me deal with the problem my self. I asked about pest control coming to my unit and they were not helpful with that. The staff absolutely did not care about the situation and refuse to compensate for thousands of dollars damaged belongings. Especially the sentimental stuff as well that's priceless. I had to spend weeks sanitizing the things that I cared about. Absolutely worst experience with storage I've ever had top to bottom.
RATS! RATS! Do not store your belongings here! Do not waste your money. All of my belongings were destroyed by rats and the company did nothing about it but hand you rat poison to put in your unit that made the situation even worse!
Called and complained and they did nothing for compensation at all. Lost literally everything I owned and pretty much paid rent for the RATS.
The RATS crapped and urinated on everything.None of my belongings was salvageable. And of course since they give you rat poison, expect dead rats in your unit right after.
Beware of this storage place!
Beverly was absolutely awesome. Great service. Helped me with getting better options and made everything understandable. Thanks Beverly!
Beverly was so awesome and polite helping me get into a storage unit.
Thank you so much !!
Great place to rent from. Spoke to Beverly who answered all my questions. Thankyou Beverly for all your help. A+
Horrible customer service constant issues with price increases and broken storage units nothing but issues regret ever renting from them and the new property manager is useless
We had an issue with our unit, and Beverly cheerfully helped us and found another space for us.
I would never store anything here ever. The management of the property is horrible. Especially rodent control. My insurance company didn’t cover rodent damage to my property. Public storage would not accept responsibility for any of the damages unless I paid for their insurance.
Meets my needs. Nearby and convenient.
Helpful costumer service, and cheap storage. First month was only a dollar.
Carol the lady who was working, was amazing. Her costumer service was top notch and very thoughtful. She was very accommodating and overall just made the experience! Thank you carol!!
I told her it'd fit.
Overall pretty terrible experience. Booked the unit because it was advertised as 1st floor, thinking the walking would be minimized. The unit was on the second floor of the building, but there is a door that goes to a landing pad in the alley behind the unit. None of this was explained, so I went through the main gate and couldn't find the unit. Then when I went to the office no one was there and the door was locked. I called and no one picked up, so I left a message. I hunted around for the unit for another ten min until the guy called me back. He told me to come to the office. He explained where to go to get in. Once I got up there, they gave me the wrong kind of lock. After I talked to the guy he got me sorted. That was my initial hour on the property. A few days later I was making a run and just as I suspected, a homeless person had moved in on the pad. It was disgusting and I could unload my stuff. Do not recommend this place.
Was very helpful over the phone in walking me through the entrance process.
My storage was broken into and so far no help. They will not show the cameras to me and the police haven’t showed up yet. Be careful at this location. There’s no closet space in this state for real so we have a storage. We went school shopping for our boys and we normally do it over time. All of there stuff was gone. Still no resolution. Will update later!
Update same day: so far I spoke with owner and he helped for this month bill and also I’m filing a claim because I also had insurance. Will update more later.
DO NOT RENT FROM THEM ANYWHERE ELSE IS BETTER.
I had to change this from 5 stars to 1 if I could it would he zero. We had a unit here for over 3 years and every year the rent went up. So much it because too difficult to pay. Now it is about to go to auction and they won't even answer our calls. Its like we've been penalized for being long term cuatomers. I've tried contacting them via phone and online chat multiple times to see what day the auction is and they have not answered.
We had another unit that they sold off at auction for $30 after telling us no one wanted it so we hand a longer chance of paying it off. We could't get into to our unit for $30 but someone else could have our things for that same 30 bucks?
62$ rate increase just because they determined there is a need and they can raise the prices Claros to $100….
I am sick of being taken advantage of!!
Bejrome was the best, he was quick yet informative, and very friendly. Great experience.
Kevin Beverly are the greatest customer service people ever at public service
I reserved a large storage unit and not only did they charge me $200 more than my reservation price stated, but the first three units I looked at had standing water inside them after the rain. BEWARE OF GETTING WATER DAMAGE and not honoring the prices you're quoted.
Bejrome was very kind and helpful with getting my reservation for my unit set up. I appreciate his patience he had with my mother and I as we got this set up. Thank you Bejrome
We are grateful and appreciate all the help from Public Storage. Hope gave us great Customer service!
Hope was absolutely amazing she was extremely helpful and helped get us situated when we missed our reservation
Thank you so much! Hope made the process easy for me and answered my thousands of questions! Thanks again!!!
Thank you so much to Corinne, she helped me to get my storage unit really quick and easy. I just move in and I needed a storage space to fit all my stuff and she was nice enough to help me out. And the customer service was excellent too 😊. She very friendly and professional. Again thank you 😊!!!
Today I had a pleasant experience and help from a young lady working there at the Tacoma location. I had trouble with my lock and she supplied a new one and everything is great now, thanks.
Hope was very helpful and answered all of my questions. She’s a great property manager.
Joelle was a great help today! She is all about customer service and is tremendous blessing!
Joelle was excellent! She gave great customer service and she is really about the people !
Joelle was excellent today in assisting me with finding the right unit and completing my reservation. She provided exceptional customer service.
Lovely manager! (I am so sorry I forgot your name) She was very very helpful. Got me a cart to help move my items to my storage space and even helped me move one of my heaviest items to my space. She set wonderful expectations for me about what to expect occupying a space. So so friendly. Thank you so much!
Joelle was great !. she followed up and got things in the right place after i made a mess of it. first time anyone for a storage facility has followed up and made thingss right.......
Joelle is beyond helpful and is genuinely excited to answer questions and go above and beyond to offer good service. Having someone be so friendly and positive makes you feel secure and supported in leaving your stuff there. I trust her with all my heart that she would never let anything bad happen to my unit, and made me feel it was worth it to invest in a big unit, which I've never done before. I feel she would help me when needed like it's her own. Great service, give Joelle a raise!!! 😊
Joelle was very kind and helpful during my visit today!!
Had this storage for about 4 months now and everything is still perfect the way I left it . Even when I accidentally forgot to lock my storage , the workers (Joelle) were able to keep it locked while we were out of town . Everything was still there and the place is super clean . Joelle is amazing helping out with what you need! She’s our go to when we stop by our storage 😁.
Great place, the property manager was very helpful and explained in detail everything about the property, definitely would recommend this place for long term rental.
Gate is broken and padlocked. I’m not able to access my storage space at 8am on a weekday despite the gate saying I have access between 6a to 9p daily. I attempted to call the property manager but received no call back. I chatted with public storage and they advised there was nothing that could be done. I asked for a credit and, despite saying they’d “submit a request for credit”, they refused to provide proof. Agent then ended the chat without solving my problem or providing any service.
Hope has been very helpful and made things extremely easy.
Excuse the profanity, but why the hell did you people lock my unit when I have been making my payments on time.
I do not recommend this company if you need to rent a storage unit. My experience has been sub-par since getting started, to during, to current, as I prepare to terminate my service with them. My biggest issue with them is that they said my unit is improperly locked. I arrived around 5pm to access my unit and they had added a lock without giving me any notification they would be doing so and even though their hours are until 6, nobody was there. I called and nobody answered. I waited about 15 minutes. After I left, the manager, Hope, called me back and said she was at a different location today like it was my problem and was incredibly rude. There have been more issues that I will have to get to at a later time as I don’t have further energy to put into reviewing my poor experience with this company today. Just go elsewhere if you want to be able to access your unit and have reliable service.
Kept clean an very respectful
Came in to ask about a storage unit and the staff was very friendly and helpful. I have never rented a storage unit before so I had lots of questions, thank you Travis for answering all of them and having a great attitude through my interrogation!
Hope, was the greatest representative for a storage facility that I have encounter and have been renting units for over 25 years. You have a great person running this center she is awesome. Mike Nolan
Travis was wonderful and answered all our questions , showed us around ! Super friendly 10 out of 10 would recommend doing business with him:)
It’s not very frequent that I visit the facility. Mostly it’s to just throw stuff into my unit and forget about it.
However, I noticed my rent had gone up and was a little upset at the size of the increase. In hindsight it may have been an over reaction.
I made a trip to the office and was met with the property manager, Hope. She was understanding when I discussed the issue, and instead of telling me to kick rocks, she moved me into a same size unit that was way cheaper than what I would have been paying. And it was only a couple doors down.
We went ahead and scheduled a move in date, and she was nothing but supportive and helpful with my issues and getting them resolved.
I’ve ran into her almost every time I’ve visited the facility, and every time she’s been a pleasure to work with. I highly recommend asking for her if you are to visit.
VERY PLEASED
Went to get a storage today Hope was amazing definitely got me the best deal so sweet!!!
Getting a unit was easy and quick. Even with a new trainee (Robin). She was excellent and very professional. 5⭐️ Service.
She was lovely .. lovely me everything I need to to
Liza was super friendly and helpful and helped me get the unit that was right for me come get yourself storage so pace from Liza! Thank you Liza! 🙏🏽
Hope was excellent, and made things so easy
My experience here was simple and amazing and friendly
Hope and Travis that worked at the location I rented at were both very helpful. They make sure you're very informed and I felt taken care of.
Super nice and friendly. Very informative
I reserved a storage unit on line and when I got there the unit I reserved was rented out to someone else. I was told that the only other space available cost $200 first months rent no $1 first months rent deal. So I had to go somewhere else. I do advise you to not just reserve the space you want but rent it too. Especially if it's a good deal. You can rent online and it's called a contactless rental. And when your space is available they text you and leave your lock inside the rental space.
I reserved a storage unit 10×10 with only having to pay $1 for the first month and then $111 a month after. Which I honestly thought was a great price. I could not find anything cheaper. My first mistake was believing that if I reserved it and then went to and if paid in person I couldn't mess it up!? Was i wrong!! public storage said if I reserved the storage space then no one could rent it. So when I got there guess what they rented it out. Apparently they did not have any more storage spaces in their facility. Except for one 10×10 (which I reserved) but now trying to charge me $300.,?? how did we go from a dollar first months rent and then $111 a month to $300 a month? What's really going on?? Scam??
Hope is very helpful and resourceful great property manager
Hope is absolutely wonderful and always a big help. She always has a smile on her face
Mark was very helpful and knowledgeable with procedures for this place. Very kind and courteous. Would recommend to friends and family.
Lorena was super great, she was extremely helpful when I needed to find a cheaper unit. Come to public storage on sprauge! They are amazing and super helpful!!
Hope the property manager is both knowledgeable, respectful and courteous. She made things easy to understand to me and I am an older lady. She explained patiently the apps we used and she is an asset to this company.
Mark was very professional and courteous helped me resolve my account.
Brittany and Janet provided exemplary service!
Bryttany went above and beyond to help me find the right unit for my storage issues. Thank you Bryttany for your outstanding CS!
Serviservice.
The manager Hope was extremely helpful and answered all my questions and was extremely friendly . Great location and clean
I just wanted to say that Janet that helped me today was very very nice and so very helpful with everything and all the questions I had asked. just want you to know that she's a good employee for you to keep!
I was a customer with this establishment for 3 years, and I must say it was one of the better storage experiences I ever had. The manager Hope, is a godsend and every time I dealt with her she was always courteous and professional. This facility every time I was there I never saw it to be tacky or dirty like most places I've passed by and seen. The rest of the staff has always been courteous and friendly and once again thank you Hope the manager for all the hard work that you do and always treating us like family.
Hope was truly amazing today! She went above and beyond helping myself and my movers! Amazing customer service!
I am leaving this review because of the management team here in Tacoma. The Manager by the name of Hope exemplifies customer service and always has a happy genuine smile that is ready to help me here. I choose to store my stuff here because I trust the people with the keys! Chanelle the District Manager did a great job picking out her staff. I have brought up numerous suggestions and or complaints, all were listened to with professionalism and replied with honesty. Thank you Hope and Chanelle for taking such good care of us. You all have really turned this place around. Thanks!
Brittany did vary well
Hope was super helpful and was extremely sweet to work with
Hope was amazing! I moved from out of state and she was super helpful while I was in a hectic state. She took the time to show me how to use the app to gain access quickly.
Hope was super helpful and helped me figure out what storage was the right size.
Quick setup with Hope!
Mary is wonderful. Perfect demeanor, professional and kind. The place is spotless always. Definitely recommended.
I recently went in to solve a problem I was having and the young lady named Hope that was running the front desk was very knowledgeable, helpful, and friendly. She is a great asset to this location and I hope to get to work with her again.
Fawn provided excellent customer service I am definitely going to recommend her and her property to family and friends thanks!
Hope was super helpful!
Easy to set up. The clerk helped me all the way through the process and was able to move all my stuff in that day.
Brittney was AMAZING! So helpful and informative.
Brittney was super helpful and knowledgeable, she took her time explaining everything to me and when I was dealing with the storage I could see her taking her time to make sure the location was clean, she’s amazing and super sweet
Brittney was great!
Absolutely beautiful transaction knowledgeable of the business…
Nice workers.
Brittney is a rockstar she was amazing thank you Brittany okay now
Brittney is awesome! Thanks for all of your help.
Mary is great!