The renting process is seamless! The team is very easy to work with, I was able to secure my storage after hours and gain 24-hour access with a small fee. When I got there, my unit was very tidy and ready to go. The unit even comes with a lock, also for a small fee. Although I had to fix the door a little bit to fully secure it, I can say with confidence that it was overall a very pleasing experience.
Quick easy friendly clean and safe couldn't ask for better however awesome price too thank you
Josh and Ray were amazing! I broke my key in the lock, and Josh came down and saw it off for me. He was like an angel when he told me he could help me with the lock!! I am very grateful for their work and really appreciate the fast and efficient work they did. They deserve a raise.!!!
After some serious initial difficulty with renting a new unit for our business, I went back today and the manager Ivo took great care of me and made everything right. He even got us a discount on our personal unit!
I've been with this Public Storage for several years now, and I'm very happy with them. I have a 12×30 (large) and a parking space. The staff are very professional and easy to work with. Especially Sierra, she is wonderful. 5 stars .
There was a miscommunication about me needing to buy a lock from the kiosk, but not actually needing one in the long run. I just spoke with Kim and without any other questions or doubts, she told me to bring the lock in and she would make it right. Love great customer service! Thanks Kim!
The specific location that I had rented at was a little substandard compared to the other locations in the area. The process was easy and quick though and canceling my rental was hassle free
Thank you Marsha! She was so helpful on mildred in her customer service was great!
Easy-to-use website and low prices in the beginning. Whenever they raise our price too much, we switch to another unit. They're great for short term storage (six months to a year) but there might be better places for long term.
Mark went above and beyond helping me get my storage unit thank you Mark excellent service, great demeanor love seeing a true value of a face behind a good company
The video tellers were helpful
Good communication friendly and very helpful
I recently Rented a storage unit at public storage on North Mildred in Tacoma. I have found this facility to be very clean, the employees to be very considerate and helpful, and I would recommend this facility to anyone.
Fast and precise service. Organized, secured and clean spaces. Feel confident storing my cargo there. Thanks
Perfect location for a garage for work.
This location has no one directly onsite, just a kiosk however there is another location a couple minutes away with a team. Ray was extremely helpful with initiation, questions and end of service misunderstandings. Moving is stressful enough and Ray was completely supportive.
Rental process was speedy and unit was easy to get into, load in my stuff, lock it up, and go.
Liza at public storage is Awesome! She’s so kind, courteous, and was very understanding of a problem I had and made things so much easier for me.
Thank you Liza!!!
Alisa and Liza absolutely made my week today by helping me and my friend out with our questions. I honestly wasn't looking forward to the errand, however, I was pretty blown away at the ladies' genuine care and attentive listening skills. I wish I could have these women help me with everything instead of just storage.
Dee is the best. She always is so helpful. This woman has repeatedly gone above and beyond the call of duty for me. I am on Social Security Disability and Dee has always been helpful and very understanding. I would highly recommend this location to anyone. Very secure, clean and professional. I would refer this company highly especially in light of the employees at this location.
Ms.Liza was the best ! She was so nice and so happy . Very helpful ! Solved all my problems quick and easy ! Great Customer Service!
Liza was so very helpful and patient with all my questions. My daughter-in-law rented from. Public Storage.
I went in today to see some units to potentially store my things. I had the pleasure of being shown around by Liza who was more than helpful answering every question I had.
Liza was very helpful and informative when I called in regards to unit pricing and sizing.
Kathy made move in a breeze. She was friendly, helpful and answered all my questions. Great location and secure.
Andria and Kim was great and very helpful. I would do business with them anytime.
Excellent experience! unfortunately entry gate stop working and Andera went into action with no hesitation to fix problem. Few minutes later problem solved.
Kim was very helpful while looking for a storage unit and although i did not find a unit in that specific location that i needed, she directed me to another location that was satisfactory. Thank you Kim!
I ordered a spot online for our work truck this past Friday. It ended up being a little to small. I went in and spoke with the folks at 9th street location, and they accommodated my needs! Kim and Brandon were very pleasant and kind. I look forward to working with them over the next year + !! Thank you for your awesome customer service! Much appreciated!
Jus met the homie here but the storage place is coo.
Great storage place, only thing for me was the gate code wasn't programmed right I had to call them and get it working.
My unit was clean and exactly as described.