Public Storage Self-Storage Units at 9701 Aurora Ave N, Seattle, WA
![Property 5358 image number 0](https://images.publicstorage.com/Property/5358/property-5358_1.jpg?fit=contain&quality=80&width=800&height=800)
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6
Property Open
Mon-Sun 06:00 AM - 06:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 06:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
- Property Manager Lives On-site
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5'x4'Online only price$ 28/moSmall 5'x4'- Climate Controlled
- Inside unit
- Locker
$ 28/mo $34Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 56/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 56/mo $70Best Price Label+ one-time $29 admin fee -
5'x4'Online only price$ 62/moSmall 5'x4'- Climate Controlled
- Upstairs/elevator
$ 62/mo $78Best Price Label+ one-time $29 admin fee -
5'x10'Online only price$ 76/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 76/mo $95Best Price Label+ one-time $29 admin fee -
5'x5'Online only price$ 83/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 83/mo $103Best Price Label+ one-time $29 admin fee -
10'x5'Online only price$ 113/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 113/mo $142Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 130/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 130/mo $163Best Price Label+ one-time $29 admin fee -
10'x9'Online only price$ 138/moMedium 10'x9'- Climate Controlled
- Upstairs/elevator
$ 138/mo $172Best Price Label+ one-time $29 admin fee -
10'x14'Online only price$ 157/moLarge 10'x14'- Climate Controlled
- Upstairs/elevator
$ 157/mo $196Best Price Label+ one-time $29 admin fee -
10'x15'Online only price$ 157/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 157/mo $196Best Price Label+ one-time $29 admin fee -
10'x20'Online only price$ 208/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 208/mo $260Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 211/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 211/mo $264Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 255/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 255/mo $319Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 344/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 344/mo $429Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Seattle
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews
Regina is great! Always helpful and kind
Great location and helpful staff. Five stars all around. Kudos to the young lady at the counter Regina.
5 ⭐️
Patient and helpful in resolving my issues today. Thanks!
Staff - 5/5 ⭐
Facility - 5/5 ⭐
Miss Regina - 10/5 ⭐
Aurora Ave - 🙃
I needed to store a few things for a week or so while I was moving, and the ladies staffing the phone and desk made setting this up very easy. Since I used the storage unit for such a short time they prorated my monthly charge and lock fee and refunded me some of the fees. The facility was clean and well monitored, so I felt safe too.
Everyone is so helpful!
Great, Friendly and informative service!
Everything is good but the hours.
The employee here is so pretty nice!!! She is so friendly and kindness. Thank she so much!!!
Had the pleasure of Haley helping to check me in today. Was in and out in 15 minutes! Zero complaints, all questions answered. Thanks, Haley!
We've been in this storage unit for almost 4 years with very easy customer service. We got a good promo rate and they explained very well how it could incrementally go up so I was fairly prepared for it. Today I got a notice for a rate increase and called to see if there was anything I could do about it; the property manager got back to me very quick but still managed to get an authorization to push out the increase so I can financially plan for it more. Super helpful and super friendly. I definitely appreciate the demonstrated care for customers!
Excellent and friendly service.
Customer service is excellent, super accommodating and kind.
Regina and Janelle have both been amazing in helping me get registered and setup for my unit and upcoming move.
great experience amazing place and clean no smell. I got help from Regina the manager of the rental unit she is amazing I am so glad to know this location with great management and a clean building
Thank you so much for Regina she was helpful
❤️
Regina was very helpful with our visit to Public Storage's location on Aurora Ave.! Would reccomend to anyone looking for a superb customer service experience :)
Haley was great! We really appreciated her help setting up our storage unit and answering all our questions. Haley made the whole process easy!
Regina was absolutely wonderful and patient, and helped me get all my money back when I changed my mind about which facility I wanted. She was amazing. 5 stars
The manager for this storage location, Regina, was fantastic. Extremely helpful and considerate. Also the place is pristine clean and super secure.
I looked at several places before choosing this one.
Rent just went up by 30% after only five months. That is absolutely predatory.
I had an issue with my unit being too small, and Haley was SO helpful in problem solving with me. We were able to identify another unit that was more suitable for what I needed and she was very knowledgeable and professional in transferring my space to a more usable space! Thank you Haley!!!
My experience at this Public Storage facility (9701 Aurora Ave N Seattle) has been awesome! Not only is the facility super secure, clean, and always in working order with plenty of carts, but the staff is friendly and patient. I had so many tedious questions at first, and both LemLem and Cathy were gracious and kind in their thorough responses. It's always a positive experience when I have to visit my storage unit!
I have been a customer at this location since it opened and have had my current unit since June of 2020. I called in today and spoke with Sharaine. The five stars are for their customer service. Professional, friendly, knowledgeable, and helped to the best of their ability.
Ms. Lemlem absolutely sold me on this location. She was so sweet and helpful when it came to picking out the right storage size and navigating the location. I was running late and on the last day of my move and she turned a real stressful situation into a totally pleasant conversation and experience. I've told several of my friends that were moving to use this location because of that experience. Prices aren't too bad either. Thanks Ms. Lemlem!!
Thank you very much Regina, for helping me to lower my rent payment $60/month lower!!!!! You took a lot of time and effort to watch out for my best interests. You are a true 'Tenant's Advocate' for the Public Storage facility on Aurora Ave there !!!
I strongly advise against renting from this company. The property manager accused me of stealing a bathroom key and yelled at me for no reason. Despite being paid up, they even locked me out of my unit and evicted me. Throughout the incident, the company violated my contract in many ways. I called corporate to report the incident, but I only received a return call two weeks later, informing me of my eviction. They claimed that I had received a letter, but I never did. I even followed up with them but they showed no concern for their employee's unacceptable behavior. I never did anything to warrant this level of disrespect.
We are long past covid and while the rest of the world has resumed normal business hours.....Public Storage has not! They close at 6pm, so getting off work, sitting in traffic then arriving with 10 minutes left till close. Then running to try and grab something out of your storage unit while getting fussed at by the attendant, who has no patience and no flexibility for what it takes to get to the storage facility! Literally have to take time off work if I need to get something out of my storage unit!
Highlight of my day!!! 👎
We had a great experience coming to rent our unit today. Regina was the employee who helped us through the process and made it as easy as possible. She was very kind, professional and a joy to talk to. The building is clean and quiet, too, which is always a plus :)
Best storage place I've ever used. Super efficient to get in and out, even for the upper levels. Clean, well lit. No concerns about security. Plenty of elevators and carts. Wish the operating hours were longer, but that apparently is the trade off needed to maintain the cleanliness/security. Thanks, Regina!
Lemlem was very kind and helpful. Definitely recommend this storage facility.
Lemlem was very helpful and kind
Made my move-in process easy and fast
I agree with the other five stars here -- this place really is excellent. Haley set up my storage about a month ago, and she was professional and friendly. She clearly runs a tight ship! I'd recommend the Aurora Public Storage to anyone looking to store for a reasonable fee in Seattle.
I was on the six floor and was locked in the elevator for a few minutes and could not exit, then finally two employees called the elevator and the door opened. We asked them for help and they just said they don’t know who we are and could not let us out. They didn’t enter the elevator and told us to go to the first floor. That’s fine, we went down to the first floor and I entered the password again and met them again on the second floor. They said the same thing that they don’t trust us and need us to go back and enter the code. Very rude. No apology or empathy after we told them we were locked in the elevator. This place is clean though.
Regina is awsome she helped me with my elock so happy customer service great
Clean and spacious. Lemlem is a treat.
If you ever need a facility with a lot of space and appreciate accommodating staff, this is the place. The facility is clean and there is an adequate amount of parking. Regina and Lamlam were great at selecting a unit and is friendly and knowledgeable.
Was helping my niece move and we were very impressed with this site. Regina was very helpful and friendly. Site was very well maintained. would definitely recommend if you need storage in the area
Regina is great and absolute pleasure to deal with. Always professional polite and courteous. I wish there were more people like her !!!!
Recently moved and used this storage facility. Facility was great, very clean. Very safe. Regina was kind, helpful, and knowledgeable.
Quick and easy process- we made a reservation online to save time.
The products they sell on site are also cheaper than other stores (target, Home Depot, etc) which saved me a few trips!
Special thank you to Jason- so friendly!
Jade
Haley was so friendly and helpful. By far the easiest experience I’ve ever had signing up for a storage unit!
This is a great location and Haley is very helpful and efficient. All the employees have been awesome.
Facility is huge, plenty of units, huge variety. Haley was such a huge help! My friend and I went in to the leasing office rather than booking one online and were so glad we did. Haley gave us a rundown on all of the fees, rules, how to get in/out of the facility and the safety measures taken! She even took us up to our potential unit and showed us different options and locations to choose from. Such a big help! Highly recommended the facility and working with her if you’re on the fence.
Keanu & Haley at the front desk were extremely helpful, thanks!
Months after move out I was told I owed overdue rent after regular payment and receiving $0 balance move out receipt. The issue was pushed between the location and corporate office, and neither were able to help resolve the issue. I do not recommend Public Storage's services due to their poor management and bookkeeping!
It's a huge facility. Only problem: they offered great deal for $19/month on a unit, so booked it. Only to discover it was a loft unit that requires step ladder every time something is stored or removed. Doesn't feel safe and hard for me with knee issues to climb up and down stairs with heavy boxes. Went to talk with customer service today but no one was at desk -- probably helping another customer-- will ask for better disclosure about challenging location of storage units and for a chance to change units bc of accessibility issues. Will report back on how that goes (easy or hard).
Regina was Amazing she was sooo helpful and detailed oriented she knows her stuff. Very Pleasant experience she made it easy for me I am on a walker.She gets 10 ⭐⭐⭐ ⭐⭐⭐⭐⭐⭐⭐ Stars
Haley was awesome and made renting a locker a breeze. Nice clean facility.