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Public Storage Self-Storage Units at 3524 Stoll Road SE, Olympia, WA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 24/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 24 /mo $ 48Best Price Label+ one-time $29 admin fee
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5'x4'Online only price$ 27/mo
Small 5'x4'- ground floor
- climate controlled
- inside unit, rollup door
$ 27 /mo $ 54Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 31/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 31 /mo $ 62Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 32/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 32 /mo $ 64Best Price Label+ one-time $29 admin fee
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10'x4'Online only price$ 34/mo
Small 10'x4'- elevator access
- climate controlled
- inside unit, rollup door
$ 34 /mo $ 68Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 44/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 44 /mo $ 88Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 86/moMedium 10'x7.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 86 /mo $ 96Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 120/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 120 /mo $ 133Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 139/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 139 /mo $ 152Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 175/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 175 /mo $ 237Best Price Label+ one-time $29 admin fee1 unit left! -
10'x16'Online only price$ 175/mo
Large 10'x16'- ground floor
- climate controlled
- inside unit, rollup door
$ 175 /mo $ 191Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 180/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 180 /mo $ 196Best Price Label+ one-time $29 admin fee
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10'x19'Online only price$ 193/moLarge 10'x19'- ground floor
- climate controlled
- inside unit, rollup door
$ 193 /mo $ 261Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 224/moLarge 10'x25'- ground floor
- climate controlled
- inside unit, rollup door
$ 224 /mo $ 282Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 245/moLarge 10'x20'- ground floor
- climate controlled
- outside unit, rollup door
- locker
- drive up access
$ 245 /mo $ 332Best Price Label+ one-time $29 admin fee1 unit left!
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Self-Storage Near Olympia
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 717)
Really helpfull i love it so much
Had the best experience and they made the whole process so smooth
Signed up here for 60$ a month for a space the size of a closest then like 6 months later I’m paying 98$ now a year later I’m paying 123$ it’s just simply not worth it. I’ll probably be leaving with my stuff soon.
Update: They lowered my bill by 6$ after this still probably removing my stuff shortly as 117 is to expensive for literally a closet space.
I just want to say thanks to Jeff for working with me today. If you need storage space, stop in and see what they can do for you.
Staff is super friendly, helpful and always busy, not in an inconvenient way, but you never see any employees just kicking back and slacking, they're always moving around, and actively helping anyone they can promptly and professionally. The location has a small tiny homes compound down the street so there are some questionable looking people that pass by but staff is really good at keeping unwanted guests off property and doors secured for people renting units on the first floor.
Maintenance stays on top of cleanliness around property including bathrooms which is always appreciated and a plus
This is the 3rd storage facility I have tried, and hands down, no competition, I'll be with this place for the long run.
THANKS PUBLIC STORAGE! 👍👍 YOU ROCK!
Evin was awesome, great service
Evin assisted me today with picking a unit, he was very professional and friendly, and the facility was clean and comfortable. If your looking for storage I would recommend to friends/family.
I've won a few auctions here and I've always had good experiences. Well maintained, super nice staff, and easy check in. Evin and Jeff were very helpful. (Bonus points for having carts)
Jeff and Evin are very nice
Just met Evin! Staff are always so helpful, from resetting my code to resolving payment issues. I have had several different size units at this location over the past 4 years, each unit has been clean, temperature controlled and just what I needed. This location is terrific close to I-5. I recommend this Public Storage on Stoll Road!
Evin is so helpful and friendly
Jeff and Evin were excellent and very informative. I appreciate their assistance.
Evin is super amazing saved me money
Very clean facilities and Evin was helpfully in getting us a storage unit.
Amazing experience. Great communication and people skills. Evin was incredible!
Evin was very helpful with the service & very friendly!
Updating this review after a couple months of renting here. Lowered rating due to persistent lack of accessible carts and unstaffed office. Makes getting items into and out of storage a huge hassle. Would have rented elsewhere had I known this to be a continual problem, as it makes short errands much longer and wastes a lot of time.
Previous:
Evin helped me check out a storage unit and get it rented today; courteous and professional service, and all my questions about the unit and their system here were answered satisfactorily. Great location!
Super easy to reserve and rent online and set up payment, electronic access to the entrance all from your app, I didn’t have to talk to anybody. Space was perfect, clean, and it’s climate controlled so wasn’t too worried about mold. They have a few complimentary dollies for your convenience for heavy lifting. When we moved our stuff out, we were helped by one of their employees Evin (Kevin without the K haha!) as he noticed us attempting to move our small couch to the van. He was super nice, informative, and had great customer service! Moving can be really stressful but this location and Evin made it way better!
I was able to transfer to a bigger unit with ease and with kindness.
nice staff, clean space. rent was upped twice in a year but they were able to lower it for the next few months which was nice.
Evin & Shelly were excellent helping me set up my storage!
Shelly and Evin were amazing! This was crazy easy! Highly recommend.
Easy experience! Lots of help and explanation about the move in process. Everyone was very welcoming
I met Evan the manager and I been with public storage close to a month now and they are cleanest facility and one of the best public storages I've ever came across very friendly and charging ver genuine friendly people I've ever met in Thurston county
Very nice, safe facility. Evin was very helpful
Had to use the bathroom, and Evin was more than willing to help me find the bathroom! He even gave us some cold water bottles. All around this place was really efficient, clean, and friendly.
Thank you for keeping my stuff safe! Thank you to the awesome staff for always being friendly & saying hi!
Also, noli oblivisci licentias in ascensoribus renovare! ambae exspirarunt. Ciao!
Evin was great and super helpful!
Fantastic service from Evin! Highly recommend.
Amazing amazing service love love love this place highly recommend evin is always such a big help and always has such a great spirit highly recommend
Super clean, friendly staff, reasonable price! Highly recommended.
Evin was a good help around the facility and he kept it professional Good man 🫡
Evin was great! The check in process fast and easy! Highly recommend!
Evin was great help
I am a storage unit buyer and the staff a public is always very helpful! Nice, clean facilities all around.
Property manager was very helpful and understanding when I lost my key, and made my moving experience smooth when I no longer needed the space
Evin helped me out - great communicator, thorough, and friendly!
Great experience with Evan. Bought my first storage unit with him super great man.
Kevin is excellent. Picked up my storage unit from an auction. Professional and very easy to talk to..
Great space, clean and secure. Evin the manager was a great help and made my process easy. I would recommend anyone who wanted looking for a storage unit to come here.
Hey this place is spotless clean anywhere you look. Super nice employees too. They are always helpful, I had a lot of chaos in my move but while I was at storage I knew it would be ok. They went above an beyond !!
Help me get my second unit
This is the best self storage in the Lacey/Olympia area. I store both short and medium term so yeah I'm a return customer. It's clean, well-maintained and the best staff. They are fun to talk to and will always help you.
Evin was very polite and helpful. Online booking was pretty easy and painless!
Shelly is AMAZING!! Give her a raise. Evin's alright too, I guess.
Evin was very helpful with all inquires for the new unit I'm renting and explaining how everything works. Access to the premises is quick and easy with the app and the units are clean with high head space.
10/10 Best customer service! I just moved here and Evin was kind enough to help my sister and I find the perfect units for her and I.
Met Evin the manager here and he’s been a great help! I had a lot of questions and he answered and guided me really well! Definitely recommend!
Squeaky clean and excellent customer service! Highly recommend
I'm in the midst of a big life transition- putting most of my things into storage. I knew what I was looking for and found ALL of it with Public Storage in Olympia. Shelly is fantastic! She gave me a tour of the facility and it was EXACTLY what I had in mind. She was friendly, got us through the rest of the paperwork quickly, and answered my many questions. I recommend Public Storage on Stoll Rd to anyone looking for a clean, safe, easily-accessible storage option.
Nice people here very good
Awesome place! Evin was very helpful throughout my whole experience here.
Evan is Awesome, just love storage here!😀
I went into the office to discuss my unit’s price increase and Evan was more than happy to help me find a solution.
Evin was great! Very helpful
Update- had another amazing interaction with the team and honestly thankful I've chosen this location to rent from. I first went overseas in 2021 and have rented multiple units from them over approximately 4 years and their facilities are fantastic.
Previous- Lindsey was amazing! Thanks for helping me get the right unit!!
Evin was wonderful! We are returning customers and had another great experience signing up!
Online process was a breeze. Econ was great staff!
Auction purchase. Very kind and easy to work with.
Very informative and friendly.
They are very helpful & understanding and patient with me and my crazy life and situation.
Great customer service by Evin! Fast and efficient. Easy to talk to. Walked us through the paperwork and made sure everything was understood. Amazing experience today. Thanks Evin!
Great Service!
Even is awesome to work with. Great customer service .
Evin was extremely helpful and made my move in progress extremely easy!
Extremely clean facility and very nice staff! I've only talked to Shelly and evin and
they are super helpful. I did my rental online and had all my things moved in before I ever saw it and I'm very happy with it. !! Thanks public storage
Nice and swift rental also saved some money thanks to evin!
Kevin was amazing customer service he did everything and more that I could have ever asked for man needs a raise
Evin was awesome in helping us get this auction taken care of. He was so pleasant to work with!
Kevin was awesome 👌
Asked for coupon and got 4 Ginger candies
. What an amazing guy Evin. So amazing and will recommend to others
Evan was very helpful
good service,nice staff
Evin was great! Move in and out was super simple. Fantastic place if you are moving into the area and need some storage.
Evin help me out and and I love it here it the best storage unit in town they are really friendly to talk to and they make it easier to trafer
Evan is amazing he is amazing !!! And very professional
Evin was very helpful with getting a storage unit. Thank you for making the process so easy.
Kevin was great!! Figured everything out very professional 10 stars!!
Evin and all the staff their are amazing. Extra helpful and always going above and beyond to assist us.
I appreciate the staff here at this location.
Great great great
Evin did a great job getting us our first storage unit and had awesome customer service! It was a great experience!
Shelly helped so much and answered all of my questions that I had. Thanks for everything
I would like to thank the Staff Kim and Ian at the Public Storage on Black Lake Blvd. I have a disability and was haing high stress regarding storage. They were very helpful, kind and understanding and went out of their way to help ease my distress
We have had a unit here for a couple of years and have always had the best service with them. The weekend manager especially is awesome and super helpful!
Thanks to Shelly and Evin!
Shelby was amazing and great service
Evin rocks. Got us all set up quickly and efficiently.
I want thank this man(Sergio) for helping me out, when I most needed it!! He was very kind and helpful
Sergio the puerto rican was very helpful and kind!!! He helped us a lot and deserves a raise!!!
Sergion And Evin were really helpful
Our experience could not have been better. We rented a unit today with Lindsay and Ervin. They were fantastic. Lindsay was so knowledgeable helped us breeze right through the rental process. I will absolutely rent here again when I need it.
Update… When vacating my unit there was a minor issue, but Evin went the extra mile to help me out. Took some time, but he figured it out, I appreciate it so much, I will be back!
Evin was PHENOMENAL from beginning to end on the process of setting up our storage unit. He is an asset to your company and customers.
Literally best service I've ever received at a storage unit. Evin, you're the best. Unit was very safe and clean. Reservation online was seamless.
Edit: Move out has been just as easy if not easier than move in. Can't recommend this location enough!
Wonderful experience! Great customer service!
Evin was great!
I recommend the Public Storage on Stoll Street. Both Evin and Shelly took extra measures making sure the safety and security of my storage unit. Thank you both!
OMG EVIN IS SO NICE, he helped us out and found us a good deal on a storage unit. Very helpful!!!
Evan was very friendly and attentive!
Evan helped us and costumer service was great he was extremely friendly and helpful .
Shelly was great. Very friendly and informative.
Evin saved my butt in this moving process!!!
Kevin helped get me set up very friendly
Kevin and Shelly are the best! Made check in super easy
She was absolutely wonderful she made everything so easy! Very happy I was in and out within 15 minutes yay!!
Kevin helped me today
Evin has been great and extremely helpful and always greets me when I'm here
Evin and Shelly were super helpful and polite. Answered all of the questions I had.
Had a very good experience getting a unit at Stoll Rd. Evin was very helpful.
Evin was super helpful and very professional
Definitely recommend using this location
Evin is amazing he has amazing service and is very polite and he helps assure every thing is easy and quick to get done
Great service! Secure, clean, no issues! Would recommend!
Ethan was very helpful!
Even was a lot of help. Very friendly and informative.
Evin is awsome!
Evan is awesome! He helped us get everything situated while we were moving out of our units. Thank you again! You’re the best!
Excellent prosperity, clean,friendly staff. Will recommend others to reant here.
Max and Ian took very good care of us. Storage is clean, easy access but secure. They have moving supplies. Everything in one place. Just excellent service and facility. Evan also helped me today and found me a second storage unit. It is so clean I can eat off the floor. So cool ! Great service!
Evin was great! Very helpful, answered all questions I had!
Evin was awesome! He helped me lower my rent.
Great service
Evin is very friendly and knowledgeable- great experience!!
Nice and friendly.
Bought a auction unit and staff was awesome! Super excited!
Evin was the best and helped me out with a smile and care. Thank you
Super easy. Great customer service. Evin was super! Great staff!
I have rented a storage unit from here for the last year and also just rented an additional unit yesterday. I encountered Lindsay during that process and was blown away as how pleasant , helpful and professional she was during that process. She assisted me on determining just want size unit would work for me for what I had to store.
Public Storage you did yourself a great plus in getting this lady as a manager! We also worked with Evin, he was GREAT!! Thanks Evin!!
Evin was awesome lowered my rent for 3 months!
Evin is the best. He even gave a us candy!!
Professional and kind and speedy. Thank Evin!!
Met Evin on the way out! Very clean facility. Quick and easy to use
Evin had a great customer service and the E rental rental service was easy and great
Sue and Evin had helped me to set up my storage space it was a great service
We had the best experience with evin
Thank you EVIN
Evin was awesome and friendly, Great rate.
Smooth process very easy to rent. Evin was great and very welcoming.
Evin was very helpful and considerate!
Everyone here - Evin, Max, Shelly and Lindsey were great to work with. Friendly, helpful, fun, and kind. Additionally the common areas are kept nice and clean.
A pleasure to store our items here.
Evan and Shelly were wonderful, friendly employees! Just a great experience at this establishment!
Evin and Shelly were fantastic!
We were so last minute and needed something ASAP, we had the privilege and honor of meeting employee of the next decade Evin! He sorted out all the details for us and got has an incredible deal. He's a bright becon and a wonderful conversationalist, amazing spirit. Give this guy a raise!
Truly,
*augustine.
It was great working with Evin, he made our transfer super easy!!!!!
Thanks Evan & Shelly for great service and the sunshine.☀️
Shelly is amazing wonderful day thanks to her.
Quick and painless rental proces. Thanks Erin and Shelly.
I APPRECIATE MR. EVIN FOR ALL OF THE HELP TODAY…. I WAS STRESSED AND HE GOT ME A GREAT DEAL…. HE DESERVES A RAISE BIG TIME….
THANK YOU‼️
Axon and Shelly
Great service good people
Evin was super helpful and all the staff there are wonderful! Moving in and out was so easy and the location is so convenient! I do wish they had a tad bit later access hours but that’s my only small dislike. I will use them again in the future should I need to!
Absolutely cannot recommend this Public Storage location enough. It's clean, easy to get to, secure and staff always go above and beyond to help. Shout out to Evin for making this process an easy one!
Public Storage has been wonderful. Evin is phenomenal. An outstanding professional representative, puts the customer first, and has personality plus.
This is the best public storage I've ever been to. Clean,weather controlled and secured.
Spoke with Evin and he was very helpful and nice and was very willing to help in any way.. Thank you Evin for all your help and showing us you love your job!
Clean with easy access. Site staff Evan and Kayla, very helpful and polite. Five stars for each of them.
Had a great experience with Evin and Shelley. They were both fast and got me squared away really quickly !
Evin and Shelly were very helpful and professional.
Evin was awesome! Super friendly and efficiently thorough, so I wasn't left confused. 😊
Evin is a good guy, answered all my questions over all great service
Shelly and Kevin with no K helped me with my lock cut! Great service awesome place!!!
Thank you to Mr. Evin, he helped us so much!! My family and i’s first time renting and he made our move as smooth as possible. He was very kind and generous and very easy to work with.
Thank you Mr. Evin!!!
Mr.Evan was outstanding with providing the quality customer service and necessary information and help we needed. Would definitely recommend to family,friends and any individual who seeks for comfortable storage unit(s) with affordable cost.
Evin helped me and my father quickly and was very friendly. it was a great experience. highly recommend
Evin’s soft-spoken voice conveyed a sense of genuine care, enhancing the exceptional customer service he provided.
Max was very helpful!
Evin was awesome and helped us transfer to a larger unit after realizing that the one we reserved was too small. Signing up was easy and straightforward.
Great facility, clean, friendly staff. Evin was super helpful!
Evin was great! The process was super easy to sign up for the unit and the place was super clean and secure.
The staff at the storage were great and the facility was clean and well lit. The problem is that Public Storage is a business that rips off its customers. We began renting a unit three years ago for $43 a month. Last summer, they raised the rent to $184 a month. When I complained, they reduced the rent for six months but increased it back to $184 a month this fall. When I complained again, they refused to lower the rent, saying it was the market price. Fortunately, West Coast Storage has the same size unit for $94 a month. Even though it was a hassle and we had to rent a U-Haul truck, we left Public Storage. They understand that their customers are not likely to move once they have filled their units, and take advantage of you as a result. Buyer Beware! Shop around.
Wow not just Kayla but they hire the BEST people!!! Shelly and Evin went above and beyond for us today!!!
I ALWAYS send people to this particular site and I KNOW they do and WILL always give the VERY BEST CUSTOMER SERVICE!!!
Thank you so much!!!
I send everyone to those location!!! We just moved out again but I’ll be back either for myself or bringing more friends. Best value, best team and great facility!!!
Thank you Kayla!!!
Even an Shelly we very friendly an very helpful an this site is very clean they have excellent help yes. I
Evan was very helpful.
Evin helped out with moving out he has great customers.
Well maintained, clean facility. Evin, Shelly, Lindsay and Max do a great job keeping the place clean.
Always have an easy time at the location, Kevin on the cleaning team is always helpful and pleasant to speak to. Never notice and dirt or trash.
Evin did an amazing job
Want to give a big thanks to Evin and Shelly at public storage on Lilly Rd Olympia WA for being so helpful with getting my family and I into a bigger storage. I recommend public storage to everyone they are so helpful there especially Evin and Shelly.
Met Evin great guy, great worker!
Evin and Shelly are so resourceful and cheerful while helping through a challenge. I felt like we are neighbors and they care about each person who rents. The facility is clean, neat and safe.
Online check in was quick and easy. Staff is friendly and helpful. Building is clean, secure, and well maintained. Only storage facility I’ve ever been impressed by
Clean, well-lit, and secure. Shelly gave us great support when we lost our key (oops.)
Even and Shelly are great
Shelly & Evin provide top tier customer service; ensuring that all renter’s storage needs are met !
Amazing, he was a huge help!! Took stress out of the eay
Evin is the best property manager I have ever had the pleasure of dealing with. This public store location is clean and well kept, and it shows that they care for their tenants. Much appreciated!!
Evan killed it when I came in and asked about upgrading my unit and he even lowered my rent by $150 for 3 months by just asking! Been renting here for 4 years and the customer service here is superb but far!
Great service and lots of fun!
Even and Shelly are awesome. Great experience.
Evin and Shelly are extremely helpful and always are willing to give great customer service!
Evan and Shelly helped me out immensely. They are so helpful, beyond what Ive ever experienced in any customer service industry. So grateful.
Moving in with Evin help.
Just moved in and met Evin who helped us. He is amazing and was super helpful. He sold us so many moving supplies I didn’t even know I needed. He even helped us guide our classic truck into storage. Couldn’t have done it with our him.
Evin was wonderful in the office, all my questions answered and more. Great facility would recommend to anyone I know needing storage.
Evan helped me transfer to a better unit and made it easy
Excellent service, clean and secure facility. The manager, Evin, was professional and knowledgeable when talking about Public Storage services. I recommend using Public Storage's facilities, but monthly rates did become a little too expensive for me after renting for 5 years. Overall, though, it's an excellent facility for your storage needs. 4/5 Stars because of high rates after being a long-term renter.
I recommend. good experience, clean and temperature control
Love this place good place to keep our stuff safe and is very clean
Love this place it’s awesome and very clean smells nice even was also a really nice guy come by here to store your stuff
Even and Shelly were fabulous!
Even was excellent! Switched storage units and thought it was just going to be a mess! Amazingly fast and appreciated. Great customer service
Shelly was very kind and helpful!
Evin help and is very helpful.
Tony
Evin and Shelly helped with our auction unit and it was the best experience we’ve had with public storage! They were super friendly, helpful, and the facility was super clean and well maintained. We definitely recommend this team and the Olympia location!
Evin helped me lower my rent thanks 👍
Evin is awesome. You all should rent here!
Evin is amazing love it here.
Gladly appreciated help from Evin today.
Great experience moving in and out of unit. Nice and clean business. Thank you to Evin :)
Evin is was awesome
Friendly courteous and attentively present. Couldn’t ask for a more satisfying and secure experience. Would recommend.
Evin was great and the process was easy and smooth, loved my service!
Met Evin. Great property and always clean and safe.
Evin met us and assisted in our emptying of the storage unit. Clean, secure units.
Even was awesome 👍
Clean and well kept facility. Friendly and professional staff. 5 stars.
Really clean place and well managed. Evin, he greeted us friendly and courteous. He took time to explain their operation of the storage units and took time to show us the unit. really nice guy and he can speak Thai :)
Evan was great, super smooth process. Took advantage of the $1 promotion. Was able to handle everything over the phone and move in within the day, moving all my goods with more than enough space and a friendly helpful atmosphere making sure I got what I needed.
Edit: upon move out I was fortunate enough to meet Shelly and Lindsay. This public storage has the most pleasant employees. 10/10 would store again
Evin assisted with a quick and easy rental process. He provided great customer assistance and made sure the reserved space would fit my needs.
Been storing my stuff here for about 2 years. Always reliable, accessible, and plenty of carts to help move stuff
First time renting a storage unit and have to say it has been the best and easiest experience because of EVAN. He’s got your back and assures it
Evin was great helped get us transferred and saved us some money!!
The best experience I've ever had using commercial storage. I can't say enough good things about Evin and the exceptional customer service he provided @ the Stoll location. Evin went above and beyond in helping me get in and out of my storage space - your kindness and professionalism was a real gift - thank you so much!!
Evin met me and made my move out wonderful! Our time was short lived at public storage but yall made it worth the while to switch storage facilities. Thank you from the bottom of my heart!
Everyone is so nice.. haven’t had any issues the last 4 years we have had our unit here..Evin is the new manager and he is super nice and helpful
Meet the new manager Evin and like all the staff I have met he is friendly and helpful.
Evin was very personable and knowledgeable. He made getting our storage as easy as it could be.
Evin was really great and kind. We always go to this place for storage because the price and quality that you get with public storage.
I feel this is the best storage facility. Is the cleanest and most secure. Evin is awesome and is the property manager. Get to know him!
Evin was a great clerk and was very friendly. This is a great place to store your possessions.
Had a great experience it was clean and easy!!
Evin was very helpful🤙🏾
Lindsay and Evin were great.
Evin was a great help moving us in this morning!
Shelly and Evan were super helpful and friendly and the storage until is clean and nice.
A lot of knowledge was given and savings earned by speaking with Evin. 10/10 would recommend renting with Public. The free carts are a huge plus.
I met Evin today and he is a great help
Had a short but great experience at Public Storage. Evin helped a lot
Had a great experience at Public Storage! Evan went above and beyond to make sure we were taken care of and provided excellent service. He was professional, friendly, and made the process smooth and stress-free. Highly recommend!
Max is very nice and helpful and he answered all of my questions and I am so happy for the service and recommend it!
Evin was great help, thank you.
Evin was great
Evin was a great help here guiding us through the process and showing us around. Elevators are spacious and the carts are large enough to stack with boxes.
Evin was a big help!
Evin was very helpful. Thank you!
I met Evin and Max and enjoyed conversation. Great customer service.
Evin is super helpful and very professional.
Friendly and helpful. Evan saved the day
Evin is very welcoming and helpful throughout the process of getting a unit.
Max customer service was excellent.
Max was beyond helpful. The unit was always clean and warm.
Max was very helpful with showing me the way to my unit and also very friendly
I appreciate all the help Max has given me with my move and storage needs. Max really made my life so much easier because I was stressed out, and he had all the answers to my problems.
Max was very helpful!
Max was very professional and courteous with everything that I needed. Would definitely recommend
Max gave me amazing service and was very helpful!
Evin was wonderfully warm and helpful! It was an unexpected delight to see my choir director from years past--knowledgeable and affable as ever :]
Lindsey and Evan helped us today, They are great team!
Excellant service thank you Max
Max was excellent, showed us some units and was super helpful.
This is the worst business establishment I've ever been to the are incredibly rude an herras me on a semi daily basis an IV done nothing what so ever to them or to their business
Lindsay at the front desk was great explaining everything and showed me the different options with the Storage units. She was also very professional, and I appreciate everything that she is done to my business. Thank you Robert
Max was great! He was helpful and through in making sure I knew all my options and got me into the right size unit for my needs. The facilities are clean and well maintained. Thanks Max!
Lindsay was very awesome she deserves a raise! She’s very sweet and helped me a lot today and I’m very thankful, definitely referring this to my friends
Nice and clean place, Lindsay is always helpful when I have questions
Lindsay is amazing she was so helpful during my move out process, would rent from here again.
Lindsay is the best! Clean facility she's always great to converse with, I always stop by to say hi
Lindsey is awesome
Lindsay was very nice and helpful! She deserves a raise!!
Lindsay so helpful she deserves a raise very clean property and answered all my questions even drew me a picture!
max was super helpful!
Lindsay is always so helpful, it’s nice to see a smiling face in the office. Very personable and informative. I would recommend this place to everyone!! Give that girl a raise!!!
Max was a huge help and gave me a great deal on a unit!!!
Max was awesome.
He was so helpful ❤️
Best costumer service ever!
Super helpful and got the unit on the same day. Lindsay was super nice and even tried to get us a good unit that wasn't a long walk from the elevator. Max made the sign up process very clear.
Checked out of our unit today and both Sue and Lindsay made it very easy. Storage unit was the right size for our daughter's belongings over the summer and easy to move in and out for college.
This was wonderful place Lindsay was wonderful to work with.
Lindsey was of great help to resolve my issues with a reservation. Thank you so much.
The staff is great, very nice, and quick at helping customers.
Absolutely love the Lacey location! Lindsey is absolutely amazing and has always been able to help with anything I've needed here! Highly recommend this location
Excellent customer service. Very very helpful
Lindsay was the best! So informative this place is my first choice of storage from now on
The manager was awesome, she made the experience great, she was very helpful, with a great attitude and good since of humor. She was and is awesome to deal with.
Lindsay is the best!!
Lindsay is always great to see when I come by, the place is clean and she is always a smiling face and personable conversation!
She does a fantastic job running this place. 5 star service, all around, give this girl a raise!
Good service very friendly
Very clean property and super helpful staff
Amazing place, and even more amazing staff. Lindsay specifically was very kind and very helpful with any questions I had. Would absolutely recommend.
Lindsay is phenomenal, extremely personable, and I feel like a better person after renting from her! Raise should be imminent!!! Awesome tattoos, too!!!
Chick at the counter was great, remembered me from months ago. Very friendly and helpful.
Lindsay was so helpful and informative! Love buying auctions from this place see you next month!
Lindsay rocks!! I’ve bought auctions from here and I’m always impressed on how the property looks!
Lindsay was so awesome! She's always to nice to see the property is clean and well kept
Max was helpful and I was struggling to get in and he helped me. He recommended me to this location because it is near my home. Thank you Max and I really appreciate your kind heart.
Lindsey at the front desk was amazing.
Lindsey is the best I’ve rented a storage for 3+ years and no matter what happens in life I still have my stuff and a good friend, always willing to get you best deal and most help ,thank you my favorite life saver!!
Lindsey is wonderful and very helpful. Great customer service.
Linsey has been so amazing during my whole moving process I am super great full for her and her help!!!
I was helped by Lindsay today, and she had the best attitude ever.
Lindsay was extremely pleasant, she went above and beyond to make sure I understood everything from the sign up process to even taking me to my unit.
Max did a great job helping me and he is a very wonderful person and an asset to your Corporation and he is very kind and patient.
Affordable units. Max was very informative and assisted me with trouble shooting unit barriers.
I want to give these guys one star cuz I see I can't live in these little tiny little storage units that they have which I totally could. I mean like they're basically made for me and they have an electrical outlet right on the outside of where mine is so you can make toast like pretty much that's life right there your place to sleep and make some toast splash your face down with water in the bathroom it's kind of like a shower and you can even pee in the toilet if you still wanted to but you know you can go elsewhere's too I prefer the jug method and just you know do the jug thing
Lindsay made the rental process super easy, she was fast, friendly and knowledgeable. She got us a super good deal and made it painless
Lindsay is great.
Lindsay was great. Very nice and helpful
Lindsey was friendly and made the process very simple and quick.
Max was super helpful with my transfer from 1 unit to a larger unit! Awesome customer service.
Lindsay was awesome. very helpful!
Lindsay and Max at this location have the best customer service. Always understanding and informative about spaces, prices and moving equipment needs. I can say they were taught by the best
Lindsay is a superstar with customer stuff, she made my experience so lovely! Give her a raise asap, she knows how to talk to people. The best!!!
It was easy and convenient to reserve my storage space online and my space was ready on the date promised.
Lindsay is the best! Fast, efficient and genuinely nice!
Lindsey is always super helpful every time I need help ! Very kind and great at her job
Lindsay provided me excellent service in the rental of my PS space. She was helpful, professional and efficient. I recommend renting a space from this location - the manager makes all the difference.
Arianna is a very understanding, sweet, patience person she is wonderful and a life saver
Max was really helpful. He made sure that I had a map so I wouldn't get lost. He explained how everything worked. Great customer service 🖖
Lindsey and Max were totally amazing. Friendly, helpful, and a pleasure to work with.
Lindsay is just the absolute best! She is always so kind, friendly and helpful! I am so delighted to see that she is the one working when we stop by to pick units!
Lindsey was great couldn't get in the gate and she helped us out best storage facility I've used in along time
Super helpful I would recommend everyone here
This company is a scam. No one is ever here, no one ever calls back when you try to contact them. Do not waste your time and money with this place. Also, the app is garbage and never works when I need it to.
Lindsey is the best 💘 so comfortable at my storage
Great IAN
Easy to rent, use the facility and make changes to my account. Location is clean and staff are friendly. Lindsay was 💯 on making sure to check in with me so my move went smoothly!
LINDSAY has been unbelievably helpful during our time with Public Storage at Stoll Rd. She went beyond her normal duties to be sure we knew all of the procedures, time frames, etc so there would be nothing left unanswered. Her customer service skills are second to none and if it wasn't for her, we probably would have rented elsewhere. THANK YOU LINDSAY! You deserve to be recognized for your unparalleled customer service and great attitude!
Lindsay was so personable! She had a great attitude and helped us get into our app! Highly recommend
Lindsay is the best, she helped me pay my bill when the app wasn’t working and logged me in!
Simply the BEST ! Can't say enough about how helpful and pleasant Lindsey was! Always makes time to be available to accept payment. This has made a otherwise dreary bill paying day into a delight. Also Max is a very helpful individual .
Lindsay at the stoll road public storage is absolutely amazing , She went above and beyond to make sure to answer all my questions, super knowledgeable I am very friendly, I have had to deal with rude people running different facilities so Lindsay was a great change of pace! Lindsey if you read this I hope you know how truly amazing you are, and how much I appreciate you!
We had Lindsay help us!! She was absolutely amazing and made the moving in super smooth and fast!! The storage place is beautiful and very well cared for! 10/10!!
Excellent customer service; Lindsey is fantastic! She goes above and beyond to help make the process easy.
Cheap rent and it’s very convenient
Lindsay was super helpful with helping get my storage unlocked and also with navigating the app as well, thanks to her my mind was put as ease and my experience today was very pleasant. I look forward to doing buisness with public storage in the future!
I have had nothing but the best experiences with Public Storage and this location's staff. A special shout-out to Lindsay for going above and beyond! (I hope that was their name; fingers crossed 🤞)
Lindsay was so helpful with my move in, nice facility, helpful employees 5stars!
Great customer service and Lindsey at the Olympia WA location was excellent!!!
Everything was very awesome storing my things workers were really nice and i would recommend this place to my friends
Lindsey was able to provide me with exceptional service. She was very understanding and patient during my transition. The site is very tidy and comfortable when unloading my household goods. Keep up the great work
Lindsay Was extremely helpful and amazing she was very personable and considerate Move in was easy and she is very professional and understanding
I had a wonderful experience here Lindsay was so helpful and informative she answered all my questions that arose promptly. I will stop by and say hi whenever I go there just cause she has a great attitude and smile.
Hands down best storage facility in thurston county. For business & personal use, I’ve stored at 3 other facilities before PS, none compare. I’ve stored here for years now and find the customer service outstanding. This week, Lindsay has been super responsive (called me back in minutes!), listened well to understand what I needed, and was super helpful. Moving and also having to transfer to a bigger storage unit is super stressful and Lindsay helped to lessen the stress so much. She is knowledgeable and funny and light hearted too - which is wonderful during a stressful move. The facility is super clean, comfortable, plenty of carts, competitive pricing, convenient, nice people. Highly recommend PS- stoll road. Thanks Lindsay!!! 🙏🏼☺️
This was the easiest and happiest rental I have ever had to encounter. The lady working was very professional and the property was really clean and everyone was so friendly. I appreciate this kind of customer service. Thumbs up from me for sure!! 5 stars.
Super welcoming and helpful. Never used a storage facility before but with people like this I’m a lot more comfortable with doing it again
Lindsay and Max were so helpful in getting me into my space, would recommend this place 10/10 😁
Lindsey is hands down the nicest! Customer service is 10/10 & always so helpful. 😇
Lindsay helped me get my unit after having a hard time renting online, this place is clean and well kept.. nice to have someone in the office to make sure I can find everything okay.
So here is my Third update on this review. I've deleted anything older than this currently because it's under new management. I cannot praise Lyndsey enough for taking my unit down in price by over $50 AND taking my close friends down also and getting her moved to a better access point. I am so thankful for her hard work and clear view of what people need. This storage has gotten my A+ thank you for stepping it up. And I'm so glad the bathrooms will be 24/7 open now too! Ecstatic!! 😄 Thanks again
Lindsay was so helpful she got me in the space I need quickly back at thisplace again
Having a storage unit here for 3 years, the rent kept going up. It almost doubled in 3 years, but the new units were renting for less than what I paid initially!! I was horrified and seriously considering selling all my furniture, which made me so sad.
I went in to the office to see if I had any options, and the manager Lindsay hooked it up. She got me that same price! Unfortunately, I had to switch units which was silly to swap for an identical one, but I know that comes from corporate and is out of her control. But it was only 3 units down so I just had to move my stuff down the hall! We made it work, and I was SO relieved to be saving money and not have to sell anything!! Super grateful.
Ashley Marie is AMAZING!!! My fiancé, Mariah and I were very impressed with her customer service! She made us feel welcome from the moment we walked in the door. She knows her job well, follows their policies, is assertive when necessary and is an all around awesome person. This is my first time getting a storage unit and I’m leaving here confident I made the right choice coming to Public Storage. She honestly made our day and I look forward to seeing her the next time she is at this location!
Lindsay was awesome she helped me bring my rate down saving me from having to move all my things out. Highly recommend this worker. She is very nice and has a great smile.
The property manager helped us, She was so nice and helpful it made our day
Lindsay is so awesome
She's an amazing worker
She's always has the best smile
And always a positive attitude
Lindsey here was amazing and very helpful...we walked in with no appointment and she still was able to help us A+ customer service
My wife raved about the customer service, particularly Lindsay. She worked with my wife's busy schedule and made renting a unit a breeze. My son rented here last year and had the same experience.
Lindsay is amazing. I highly recommend this place she made it super simple and I basically didn’t have to do a thing got a Baller storage unit.
Lindsay is very helpful. This place has done a great turnaround. Highly recommend 👌 👍
Lindsay was very helpful and her customer service was excellent 👏 👌
Lindsay is very professional and helpful. Highly recommend!
Lindsay was so great she helped me fix my rate. She helped me open up unit when I had a hard time with it. The place looks great after seeing her here, thankful to have someone here regularly and smile to greet me when I walk through the door.
Homeless tweakers trying to steal gate codes and I can never find a cart to use maybe they are stealing those as well.
Lindsay was so helpful and the place is always super clean when I come nowadays. There's carts available, have seen a huge improvement since seeing her here daily.
Lindsey is great great service cool people. Awesome.
Oh my gosh! Renea was amazing! Quick call back, super friendly, very professional. I had to unexpectedly move out before anticipated and they were super helpful and kind about it. Above and beyond what I anticipated. Thank you. I would absolutely recommend them based on their professionalism alone
Secure, clean and well lit. Occasionally there's some questionable characters in the parking lot at night after the office is closed. They seem to stay outside of the gate for the most part. It wouldn't hurt to have a few more push carts either or bathrooms that the upper floor customers are able to access.
Kayla totally rocks! She's always here to help and works too much. Hire some folks to help her. ♡♡♡
If I could rate this place with no stars, I would. Nothing but constant issues, a ridiculous amount of homeless/drug activity and HORRIBLE customer service. My storage room was rummaged through and destroyed, left a mess and most of my property was damaged (as shown in pictures). I filed a complaint and not only did the worker LAUGH while doing so.. the response we got from the ‘big boss’ was “we can’t do anything about it because ‘the jungle’ (a homeless camp) is so close by, we’ve been having to arrest a lot of people because of this ‘issue’.” Not supportive, never offered to replace anything nor looking for any evidence of who did this and when it all happened. I am now choosing to remove all of my belongings and going to another facility that is more secure and not surrounded by “the jungle” and hopefully current and future tenants don’t have to deal with this.
Chariesse was truly informative and helpful and welcoming I could not have asked for better customer service the world needs more customer service personal like this little lady everywhere if I could give a bonus or a raise to a customer service worker she would be first to get one thank you so much Chariesse for being so great at doing your job.
I was helping my friend move into her unit and needed help figuring out the elevator. Chariesse was so helpful and patient with us, she answered all our questions and gave fantastic customer service.
Fast, friendly and great support. Lindsay was so helpful!
Shout out to Kayla! Best rep for this location. Very helpful and on top of things. Greatly appreciated.
Ariana and Kayla were great. Got my reservation figured out easily.
Kayla is a delight. She and the rest of her team take time to ensure their customers are taken care of. Definitely recommend storing here!
Very nice store rep Cheriesse was very helpful and accommodating. Highly recommend this location for storage.
👍Love this place!
Thank you so much for great price and service
Staff has been a pleasure to work with! They are kind and courteous and do whatever they can to help you out.
Absolutely predatory business practices. I was quoted a promotional rate for 1 month and then my monthly rent thereafter was to be another rate. After 6 months at the rate which I agreed to per my rental agreement, my rent was increased by 150% (for the smallest unit available), without notifying me (or updating the rental agreement) - a practice which is allowed by their terms and conditions and also doesn't require them to notify you for rent increases. They supposedly sent me one rent increase notification by mail which (surprisingly!) I never received; and according to the live agent, I had email rent notifications turned off - an option which I never made.
Regardless, the corporate greed and deceptive bait-and-switch tactics are absolutely reprehensible and I will be looking for alternative storage options immediately.
Arianna is great at walking through the process . Easy walk in
Arianna. great service
Kayla is the best. The service was wonderful, they helped me get set up! I will be telling all of my friends and family that this is the place to be baby!
Lindsey gave me the best customer service I’ve every review
I’d like to thank Arianna! so helpful and answered all of my questions thoroughly and made the process very easy & fast
i would like to give arianna a good review. she was very buisness like but had a friendship type additude when answering my questions. and the price was right (no bob barker)
A special shout out to Kayla and Lindsay for all of their awesome help in getting me two storage units secured at this location.
They both went out of their well to help me figure out my needs, while in both CA and WA, and to secure the units that would best meet my needs, while also ensuring I could get the online discounted price. They were super friendly, accommodating, and very helpful. Quite honestly, it was the best customer service I have experienced in years, bar none.
I also wanted to give a special shout out to Jessica and Kim who also helped me along the way. They, too, were super helpful and made the whole experience pleasant.
They all made a stressful move and experience so much better.
This facility is newer and in great condition. The units and entire site are also well maintained.
All around 5 stars. Most importantly, everyone that I interacted with were top notch. I highly recommend this storage facility.
Great customer service
Jessica and Kayla were amazing! Had to transfer units and they were super helpful and gave us a unit on the same floor to make it easy for us. Great staff!
Security is top notch and the people are friendly they have carts and I mean carts not your tiny ones either private quiet and affordable downdraw needs bathrooms on all floors
This facility is kept clean and tidy as well as secure which puts me at ease. The staff (Kayla, Lindsay and Kim) do a great job with upkeep and customer service! Thank you for your hard work team! There are some major issues that could easily be addressed which the staff on site can only wait for corporate to help the customers with so here they are... Pay attention please!
There should be a room that the carts and dolly's could be accessed by all customers of your facility instead of hoping we can get one left out for us.
The bathroom is only accessible if you are on the 2nd floor and should be by the loading dock with key pad access to customers as well.
Thank you for your time in reading this missive
I have gotten 3 units at this location and each time Jessica and Kayla have been extremely helpful and friendly. They’re one of my favorite locations as they’re super clean.
Lindsay was so helpful today. I really appreciated her willingness to walk me through and make sure I had the information needed to access my unit. Thank you!!
They are ok very “by the book”. They will send you slightly threatening emails if you leave the facility after they have technicality closed . Apparently Leaving after close is prohibitive. you need to punch in your code to leave. The facility has sort of a Big brother vibe to it. There are good move in deals that seem to be available. The price is not guaranteed however and is subject to change within 30 days after your initial purchase.
kayla in the office was super friendly and helpful! thanks again!
These guys are awesome! Super helpful and friendly
Friendly employee, but, POOR organizational system of operation in place.
Very friendly and very helpful
Thank you Kayla for helping me. The online portal is horrible so thank you for making it work.
Kayla was so friendly and kind. I can’t thank her enough for an amazing experience. Thank you Kayla. You have made a difficult time in my life so much more pleasant.
These guys are fast efficient helpful gave me another unit because the one I had rented wasn't big enough and just got me set up thanks Kayla
Wanted to personally point to their employee April for being fantastic and helping my father reserve a unit(he is not easy to help sometimes) but he said that she was the best customer service experience he had in years and I have to say she was extremely helpful and patient with him and he got his unit at a price he liked :)
Kayla is always the best, friendly customer service.
I have had a great experience here because of the manager Kayla. She is very knowledgeable, hard-working and efficient. She is the reason I’ve stayed with Public Storage!
It is hard to find a storage facility that actually has great rates and amazing staff to go with. Kayla helped me with everything and anything I needed. She is down to earth and has a great sense of humor. She made this place feel more like a home than just a place to store my belongings. If you are thinking of getting a unit ask for Kayla and you won’t be disappointed. Thank you Kayla for your amazing and attentive help. I will definitely be renting here long term.
Kayla was very helpful with my rental setup
Great customer service Kayla was very helpful and very nice would definitely recommend this storage place.
Kayla was the best. She walked me through everything from start to finish.amazing personality. Great at multitasking also. Thank You so much
Very very smooth. Check the app, set and Appointment.Someone there to greet me very smooth transition to paperwork and all. Just very good public relations.
These ladies are fantastic people, very helpful and have wonderful personalities. Jessica and Kayla have been so patient and understanding with me, I couldn't ask for a better storage center. They make me laugh and hold great conversations, they show and provide great customer service and go beyond and above the expectation expected.
I never do a 5 star review for any business.. that said I am giving this facility a 5* thanks to a incredible worker and assistant gm. She was patient and went out of her way to accommodate my request even though I wasn’t planning on renting. THANK YOU KAYLA E for all your hard work and for going above and beyond for people.
I walked in and Kayla was amazing she understood in assisted me with expectations that blew my mind. The place is clean and well protected I recommend anybody going to public storage thanks Kayla you rock
Kayla helped me with all my problems and was the sweetest, and funniest person. One of the best customer service experiences I’ve had because of her. I had doubts after my terrible phone call with their main customer service line, but Kayla made all of my doubts go away. Seriously, if you need anything from this place, have Kayla help you. Do not call the main customer service line. They just try to sell you on it, while huffing and puffing about all your questions.
Kayla was very helpful and kind! Great service!
Kayla and Jessica are so friendly and energetic! They make me feel welcome every time I come here! I appreciate y'all's amazing personalitys.
Kayla was very friendly and helped me out above and beyond most .you can tell she enjoys her job. Thanks Kaila
Kayla and Jessica are real people they help you there streamly friendly and knowledgeable and I would recommend it to anybody and everyone I run into five star to
I was hesitant to rent from PS as I had a bad time with them in Utah. They were the closest so I gave them a shot. Lindsay was AMAZING. Quick, funny and professional all in one. PS needs to clone her and they would dominate. I will recommend PS to everyone now.
Kayla stayed late to make sure i was able to get into my space today after driving from West Virginia! Great customer service!
kayla was wonderful very great helper with switching my units
Been pretty happy with the experience.
Kayla and Jessica are great!
Very good rate, super accommodating unit, you don't feel like they're trying to rip you off like most units. Kayla especially worked very hard to make sure my needs were accommodated and I felt satisfied and taken care of. Will definitely rent here long term!
The lady at the counter was really awesome she knew the place inside and out and she had a great sense of humor..I rented a unit that night and it's a few miles away from my house and two other closer storage places. So you know she had to be great and the. Prices just as good
Kayla and Jessica are awesome!
Kayla and Jessica are very helpful employees at the location!
I was looking to see if they have boxes, no luck.
Awesome fantastic customer service. Very pleased
This is the WORST run PS facility I have used. They never have any hand carts available, the onsite rep is never around as you have to contact them to get one. They will constantly raise your rates about every 6 - 12 months.
PS- I don't want to hear a reply from the owner/mgmt regarding that they are sorry about my experience. Try remedying the complaint situation. PS has enough $$ to purchase new carts!
Garage you pay monthly yet they lock you out as if you don't don't get storage here
Super secure storage here and amazing help from Kayla! I’d recommend anyone to work with her, she was extremely helpful and kind and got me exactly what I needed today.
Good price. Nice facility. Takes them a long while to resolve problems.
Kayla helped me out with finding and transferring units and getting insurance for my unit today! She was amazing in her customer service and very timely. I would recommend this storage location to everyone looking to store their things, and definitely to talk to Kayla! She is the best!! Thank you for all your help today Kayla, you're an amazing woman!
KAYLA at the Public Storage on Stoll Road went ABOVE and BEYOND to make my move-out easy and FAST. I really appreciated her extra effort!
🎉🎉🎉 KAYLA IS AMAZING. FAST FRIENDLY SERVICE 🎉🎉🎉
Kayla was fantastic
They're quick to help us gets a storage unit which helps and they are so sweet to
Kayla and Jessica are fantastic. Love doing business here!
Was helping a friend move from another city and it was completely overwhelmed and lost. But I tell you I had the most patient and enjoyable employee help me. Kayla was amazing. Took her time going over everything and making this entire transition easier for everyone involved. She is certainly an asset. I can not thank her or praise her enough. I will recommend you guys to anyone and it is all because of Kayla's patience, knowledge, and amazing sense of humor and friendliness.
Kayla was fantastic! Super sweet, easy to talk to and got me set up quick and easy! All around I had a great experience here!
This facility has a total of two carts!!! The reason given by Public Storage is that the nearby homeless have stolen all the carts. Well maybe so but I do believe Public Storage can afford to replace them and secure them in the building. I have been using this storage facility for three months and the situation has not improved only has gotten worse. New facility so a shame it’s such a hassle to access my storage items. I do not recommend doing business there.
Jessica and Kayla are awesome. The continued customer support and appreciation for their consumers has made my time using the public storage at this location wonderful. Thank you!
The ladies inside were amazingly helpful.
Fantastic location for our storage needs! Very good quality storage and friendly support which means a lot, namely one of the managers Kim has provided a lot of really beneficial help to us virtually every time we’ve visited, which has made our experience just that much better. Thank you so much!
We have had a unit since Aug 2020. We moved out only because we have moved to a larger apartment and no longer need storage. Facility is clean and staff has always been helpful. I would recommend.
Jessica very nice
Clean friendly and helpful
Amazing people. Helpful fully transparent storage facility. Kayla Helped me get my unit and the next day Kim was very helpful as well.
A little late but Kayla was amazing she helped me out 100 percent and worked with me and my crazy schedule! Big thumbs up to Kayla ❤️
Kayla was the best! Got all my questions awnsered. was funny and quick! Absolutely love her!
Great service. Kayla at the front desk helped us out.. Thank you Kayl!!
Kayla was awesome, very professional and thorough. Great experience overall!
Place was clean, professional and a breeze getting set up. Shout out to the female worker kayla for all the help.
Kayla was very helpful on getting me the right material as well as asking questions I think she is a very very good I'll bring employee I've had a good experience with public storage thank you bye bye
Kim is Amaaaaaaazing!!!! I wish shed eork at my business!! Loyal n dedicated, she has a way with customers. Difficult and easy ones are pleased with her hard work! Way to multitask and be professional Kim you make this storage place wonderful. As for the storage place itself please get 2nd and 3rd floors access to use restrooms!!!;0) i wish they could correct and forgive cc $30 late fee.
Lindsay was very helpful, friendly and efficient! Checkin process was super easy, she was great to chat with and I left super pleased 😊
Very secure, safe place. Great pricing, and management works things out well.
Nice property, easy access, clean, friendly staff to work with. Kayla was vert helpful. 5 stars!
The elevator has been broken more than not, I was charged for a month of rent that hasn't been refunded yet even though it wasn't due, the employees are not fun to deal with...if you can ever find one to talk to. Annnnd the amount of homeless people in and out of the property never instills a sense of confidence in the security of your items or the property.
Their prices are extremely high and they never told us our rent would go up less than 6 months after getting our unit but should have know from the reviews we saw . If you were to ask I probably would say STAY AWAY they lie for that olmighty Dollar .
KAYLA-
IS MY GO TO FROM NOW ON! IF I COULD I WOULD GIVE HER A RAISE MYSELF. SHE IS A VERY GOOD ASSET TO YOUR COMPANY. VERY FRIENDLY AND PROMPT. I CANT REMEMBER THE LAST TIME I RECEIVED SUCH QUICK RESULTS. ANY ISSUES I HAD PREVIOUSLY ARE ALL GONE THANKS TO KAYLA. SHE JUST SAVED ME FROM HAVING TO MOVE. I WAS LITERALLY IN THE PROCESS OF FINDING A NEW FACILITY. IT WOULD BE BENEFICIAL IF OTHERS FOLLOWED KAYLA’S LEAD. SHE IS A NATURAL LEADER SHE HAS QUALITIES THAT YOU CANT TEACH. THANK YOU
AMAZING CUSTOMER SERVICE
Kim is great!
Kim was very helpful!
Kayla was super friendly and very professional!
Helped a friend move stuff in for a temp storage related to a house selling and buying. I was impressed with how well organized, clean, and secure the place is.
The employees are Great!!!
Kim was very helpful, knowledgeable.. recommend seeing her if you have any questions. Very clean facility.
Kim is an awesome employee and was very very sweet ! Saved me a lot of money lol thank you 💗💗
Kim was amazing she was very knowledgeable and friendly quick and professional thank you Kim
Location people are great , having to deal with corporate office is ridiculous. 5 late fee notices one day 2 by email 3 text have auto pay they didn’t try to use my card on file- per my credit card company. Then dared charge me $20 to pay by phone using the same credit card that was supposedly no good! I say good racket.
Well maintained and run facility.. Customer service when needed is there and appreciated,thank you for your time and insight Kim🙏
Kayla was super helpful and friendly. Clean facility and helpful staff. Definitely recommend!
Lindsay was so awesome she walked me through my rental and made it a breeze wonderful customer service
good place to use
Kayla was great to work with and made the process painless.. Public Storage is fortunate to employ such a person.
Kayla the manager was very helpful and a pleasure to do business with.
Kim at public storage was amazing I have to say it was the quickest and easiest process that I experienced and the customer experience was amazing. She took the right steps to finding us the best option and unti that would be easy for us. If you ever decide to want to rent a storage definitely come to that public storage and ask for Kim. That you for your help as we get acclimated with this move a well deserve review and raise 🤗
Went to Public Storage on 2/20/22 to rent a unit we had reserved a few days prior. Kayla was so helpful and friendly! She showed us the unit we had reserved (which was comically too small to fit everything we needed to store) and she helped us find a larger unit. She walked us around the building and told us everything we could possibly need to know about renting a unit from Public Storage. What could have probably been a dreaded task actually turned out to be one of the highlights of our day! The facility was clean, quiet, and functional. Would absolutely recommend this place for those reasons and the wonderful customer service. Thank you Kayla!
Kayla was awesome highly recommend this business because of the customer service!
We had a wonderful customer service with Kayla she was very helpful and nice , she made our day, by helping us out and finding a unit for our family.
Lindsey and Kayla had above exceptional customer service and went above and beyond to fill our needs! We willd definitely be recommending them to friends!
Good job Kayla!
Clean, inexpensive and safe. My only suggestion is to figure out a way for customers to check out the large carts you used to have available for customers. For those of us with disabilities, those carts are a life saver! We have a dolly but, it doesn't cut it. I'm remove a star for this reason.
Public storage in Olympia is my favorite!!<3
Shout out to Kayla who helped me with getting my unit and walking me through everything I need to know about having my belongings stored here. She was fast and efficient and So thank you Kayla you had amazing customer service skills!!
I called and Rented a space. Very professional and helpful. The girl behind the counter Kim. Helped a new rookie like myself. Kim helped me and I felt very relaxed due to my situation. I will spare you the details. Thxs so much public storage and Kim.
I had Kayla help me today and made the process of renting a new unit so easy! She was so kind, knowledgeable and patient as well as made the process so fun! Definitely would recommend this location specifically for her customer service I had today!
Ian was very helpful and nice, straight to the point.
Ian did an amazing job helping us find exactly what we were looking for
Couldn't even get a cart to haul my stuff up to the storage. Elevators doesn't work properly after entering the code.
Got off the phone with a Kayla that helped me with everything I need to know to move out thank you Kayla for being a hard working person at a clean nice looking storage units
Clean facility and friendly/helpful staff. Thanks Kim!!
Kayla really helped me out when I needed to change my unit to a larger one when I checked it out very close to closing time. She stayed late to fix it for me so I could move in hassle free the next day. I very much appreciated her doing that after an already long day. Thank you!
Was a great visit getting reservation finished up. Kayla was awesome, she made my afternoon. She has great customer service. I'm glad I came to this spot 😊