Public Storage Self-Storage Units at 22510 76th Ave W, Edmonds, WA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 45/moSmall 5'x5'
$ 45/mo $56Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 61/moSmall 5'x10'
$ 61/mo $76Best Price Label
- Inside unit
- 1st Floor
5'x15'Online only price$ 61/moMedium 5'x15'
$ 61/mo $76Best Price Label
- Inside unit
- 1st Floor
5'x15'Online only price$ 79/moMedium 5'x15'
$ 79/mo $99Best Price Label
- Outside unit
- Drive-up access
5'x13'Online only price$ 81/moMedium 5'x13'
$ 81/mo $101Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 139/moMedium 10'x10'
$ 139/mo $173Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 154/moLarge 10'x15'
$ 154/mo $193Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 183/moParking 10'x20'
$ 183/mo $229Best Price Label
- Uncovered parking
15'x25'Online only price$ 183/moParking 15'x25'
$ 183/mo $228Best Price Label
- Uncovered parking
10'x20'Online only price$ 193/moLarge 10'x20'
$ 193/mo $241Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 273/moLarge 10'x25'
$ 273/mo $341Best Price Label1 unit left!
- Outside unit
- Drive-up access
20'x25'Online only price$ 432/moLarge 20'x25'
$ 432/mo $540Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Edmonds
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
East Edmonds Storage Units Near Highway 99
Public Storage in east Edmonds takes pride in providing customers with a variety of self storage options, because no two storage needs are ever quite the same.
It's easy to spot this facility on the west side of Pacific Highway just south of 224th Street, where customers will find indoor storage units and outdoor storage units in a handful of different sizes, as well as rental parking spaces for car storage, truck storage, motorcycle storage, RV storage or boat storage.
Need somewhere to pick up or drop off important work-related items near the Edmonds-Kingston Ferry port? A 5x5 storage unit at this location is a terrific storage solution just a few minutes away.
A 10x10 storage unit is a great way to keep beach gear and water sports equipment packed up and out of the way at home for trips out to Marina Beach Park, while a 10x30 storage unit provides plenty of storage space for a family that needs to move furniture out of a home near Scriber Lake High School.
As a one-stop storage spot, the rental office – open 7 days a week – also sells packing supplies and moving boxes for customer convenience.
A diverse community known for embracing and showcasing culture and the arts, Edmonds is the perfect halfway point between Seattle and Everett. With easy freeway access through town and access to some fantastic parks, galleries, museums, shops and restaurants, it's clear why this city continues to be a popular destination in southwest Snohomish County.
Public Storage looks forward to offering cheap storage units to residential and business storage customers throughout the Edmonds community and the surrounding neighborhoods.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 611)
I have been here for many years and seen changes of new people and all of them have been nice and friendly and go out of their way to help me.
Property manager, Analea is not only polite but went above and beyond to help make my experience moving less stressful. Also to her credit, the unit was clean and the grounds are well maintained.
Tukai is tremendous. He helped get me set up, resolved an issue with the unit I was renting, got me a great deal, and went out of his way to be of service. It's employees like Tukai who will keep me coming back to Public Storage.
Analea was so patient and helpful she is a really good person.
Ever since Analeah stepped into the office, this place has been spotless!! She goes the extra mile to make sure all areas near the units have no weeds, trash, or leaves. I really appreciate the effort. She is such a friendly person too. Great hire, Public Storage!
This place is wonderful. So spacious and clean. I really love how friendly Analea is in the office. She was so helpful and welcoming and made me feel like a valued customer, from the start. If I could give her 20 stars, I definitely would!
Incorrect information given to me from their customer representative in the front. I had to call support and get the correct info. She also wasn't too friendly. I'd say try another PS elsewhere.
Haley helped me rent a storage unit yesterday —she was the most helpful and competent of any of the employees I have ever dealt with at Public Storage!! We ran into several paperwork roadblocks and she instantly had a way to solve them and she put in extra effort to find the specific unit i needed. You will be lucky if she is on shift when you need help with anything. Thanks Haley!!! You’re the best!
Haley was great with how she treated me and was extremely patient going over the pricing. She is a valued employee in my eyes!!
I came in seeking packing supplies. Haley was super helpful and informative!
Haley was so helpful in showing me how to download the PS app and showing me to my unit. Thanks so much!
Haley was superbly awesome and comedic made bill paying experience a treat
Haley is so helpful! Booked my unit on the spot. Great units available.
I went in and had a few questions and Analea was so helpful showing me the spaces and gave me all the information I needed to get started. I didn’t end up renting at her property but I did rent at one closer to my home. I highly recommend this place.
My unit was burgled sometime in the last month at this property. A Public Storage lock was put on my unit AFTER my unit was obviously broken into and I wasn’t immediately notified. Which means there was either extreme negligence that prevented them from notifying me or someone that worked this property was in on it. Take your pick, one is as bad as the other. The amount of time that passed between when it happened and when I was notified allowed the trail to go cold and drastically reduce the chance of anything being recovered. Both deputies I spoke to at Edmonds PD said burglaries at this property are more frequent than others. If you plan on storing anything of value go somewhere else.
Haley the property manager on site was super helpful in trying to help assist me with my storage needs. Thank you
Haley helped me do a space transfer so my new unit could be close to my first one for convenience and I am so grateful and appreciative of how helpful she was and easy she made it
Haley was super nice and helpful. She when over everything with me and showed me where my space was. Really like how helpful she was.
I received outstanding customer service from Tukai when renting a storage unit at the 76th Ave W. location in Edmonds. He thoroughly explained all rental options and pricing structure, and showed me the available units to help me make an informed choice. Tukai is a great example of putting the customer first; I could not have asked for a more professional or helpful person during the rental process.
I'm working to get a unit cleaned out. I'll be selling antique safe, tools, and electrician components.
Haley was so sweet and super helpful getting me an estimate on moving boxes and packing supplies for my upcoming move. Definitely will be coming back to purchase from her!!!
Good experience, clean and easy to Access. Lori was a great help and Sarah
I've been renting here for 9 months and have found a place to put my things. My friend introduced me to this location and Lori and Sarah were very helpful. Thanks! The location and storage were perfect
Very good experience! I got a great deal from a very helpful employee, Lori. I got a sale deal half off my unit !! I came on a great day! Thank you Lori !!
Lorri and sarah are very hrlpful as well as caring and understanding. When attention is needed from staff they both are always more then helpful goimg above and beyonde to suit my needs. Excellent storage facilitievery at home warm feeling atmosphere. :)
Lori was a great helper! Thank you for everything!!
This facility is great. Clean restrooms and friendly employees. Sarah is super helpful. And remembers your name even.
I had a great experience with Lori at the front counter today and previously. She's the best! My overall experience at this location was excellent. Easy to get to and find my way around. Highly recommended 🤙
Lorii helped me out explaining my bill and provided great service! She also showed me how to install and use your app and neat features , awesome service !
I'm very happy with the service from Lori and Regina and the help in transferring my space from your other Edmonds location. Thank you ;)
I rented here years before and received great service. I found myself in need of storage again and boy was I happy to see that Lori is still here! And she remembered me after all this time. Great service then and now. Thank you for all you do Lori.
Sarah is amazing, she is so knowledgeable and helpful! The facility is clean, easy to access and secure. If you need to store your stuff, go see Sarah she will take great care of you!!
Lori was very helpful and got me a great deal! And she’s a great person 😀
Honestly best storage facility I have ever used. Sarah and Lori take it super seriously to keep guard on the place and remember who has a unit here. The units are clean and ground floor accessible and fairly priced. I’ve used many storage units but I’d never before had an experience where I actually felt like my stuff was safe and this was a little unit I rented with a guard. Amazing. Go Here!
L’emlem was extremely helpful I received excellent customer service.
Lori was very helpful, knowledgeable and friendly. I am thankful for her help.
Lori has been very helpful during all my time renting here. Shes great. Five stars
Great location! A N d excellent friendly informative service!! Thank you Lori! This is the best location I've visited so far- I'm excited to move into the space
Lori is so awesome she helped me out with key and everything she is absolutely amazing and helpful. Thank you so much Lori
This place has fantastic service. Lori and Sarah are particularly amazing and really go the extra mile, and with a smile. Thank you!
Sara is just a fun knowable, friendly person. If you don't like Sara, your either stupid or dead. It's people like Sara that(thou it's been a while) when I need storage I look to Public Storage.Thx Sara😉
After shopping around different storage facilities for a few weeks, I ended up here, and I couldn't be happier! Sarah and Lori are incredibly kind and helpful in getting me setup, and answering any questions I've had. They are top notch!
I've been renting space here for a few years and it's been a great experience so far. I recently had an issue with my storage locker and Sarah was super friendly and helpful. She was able to setup a transfer and made the whole process easy.
Very helpful and a great attitude! Thanks Lori for everything!!
Sarah was awesome to work with renting our storage. She was friendly, helpful, professional and the unit was clean and easy to access. I would def recommend that location.
I've tried several storage facilities in the area for my small business storage needs and this location is by far the best. Sarah and the staff are attentive, respectful, and cheerful. They keep the storage facility clean and safe. Plus the prices and availability are the best around. Highly recommended!
SARAH IS AMAZING AND ALWAYS HELPFUL ANS POLITE. Everyone here is great and it feels super secure. I highly recommend this place
Lutricia was extremely helpful making sure my needs were met when I was done utilizing the storage space. Everything was easy as her clear and concise directions. I’ll def be coming back to use this space if I need additional storage. More so after interacting with Lutricia.
Luttricia cool peaple
Lutricia was very helpful
Lutricia ,super Helpful..
Lori gave me excellent service with renting both units. This is a very good storage site that you have
Sarah at Public Storage in Edmonds Washington is professional, smart and a very kind person. I know my belongings will be safe there. My experience was Very positive.
Amazing staff Lori and Sarah
The updates to the property look great. We come to our storage unit often and each time we see Sarah she is amazing. She checks on us to make sure we are happy with our unit and that we feel good about keeping our belongings there. This location is very lucky to have such a caring and dedicated person working for them.
Excellent!! Great communication!! Update: Thanks to Sarah and Lori at Public Storage to help close and finish up our account. The space was perfect for what we needed. Clean, well staffed, and great security. Thanks so much, will rent storage space from y'all again!!
We needed so storage selling our house and finding another. We selected the public storage site at 22510 76th Ave W. in Edmonds Wa. and found the two employees, Luticia and Lori, at this location to be very helpful informative. Thank you both for your help.
I just rented 5/10 size storage at this location. The customer service by Sarah was superb, a rare luxury nowadays. It was an absolute pleasure to talk to her and get all the answers to my questions. I checked out the space before I finalized my transaction online which gave me a peace of mind on the moving day. The space was bigger and cleaner than I expected. Thank you, Update for the review, 09/09/2022 Public Storage doesn't honor their promise after you move in: When I signed up I was promised that my bill would be $55 a month for a year but after just 5 months they started charging $67. I just talked to their CSR and she had nothing she could do.
Great experience getting set up with a unit! Would definitely recommend. Sarah & Lori both were easy to talk to and very helpful!
Great place to rent a storage unit,. Super Friendly ☺️
Very helpful and friendly. Both Sarah and Lori were awesome to work with. I would reccomend this location.
The lady who works the front desk went above and beyond. Excellent customer service.
Lori and Alexandra ; thank you so much for your help!! Found us a unit that is great
I recently rented an RV parking space from Public storage. Lutricia helped me out initially and both Lutricia & Sarah helped with a few changes we had to make to our account. They were both very helpful and made the process much easier for us. thank you both for your help. We are very happy!!
I’m glad I chose to store my belongings at this location. Sarah, and Lori were really helpful with help find the right unit!
Luticia was the woman that was attending to myhusband and I and she did the best job with helping us when we had trouble finding a spot to put our truck. Her custermers service gets a five out five stars from me and deserves a raise. Thank you for your kindness and I would recommend to all family and friends to rent here if needed.
Lutricia, Lori aand Sarah were great! Move in experience was easy!
I would say my experience here was absolutely amazing. Sarah the women that helped me out went above and beyond. She was so kind and answered all my questions and really made the process easy for me. 5 stars from me no doubt.
Very grateful for the help, Lori Sarah and Lutricia!!
Great service!! Thank you Lori , Sarah and Lutricia
Thank you Lori Sarah and Lutricia, nicest people I've run into in the storage business
Super helpful lady working there on Monday morning.
Clean and secure as well as affordable. The hired help was courteous and informative. I found Lucricia to be especially pleasant. So much so that I had to ask if she was the proprietor. It is rare to meet hired help that is as dedicated to representing the interests of the customer so well that it benefits the owners of the business. I will recommend Public Storage, especially this location to others.
Latricia is amazing!! I wish I could give her more stars!! Thank you so much for making my storage experience memorable. Friendly, knowledgeable, and great customer service!!
Thanks Lori, Sarah and Gabby for Making our move só easy
Super‐easy move- in/ move-out process. Friendly management.
Sarah and Lori were great helping us with the rental of our storage unit. They answered all of our questions and made the whole process super easy.
Sarah and Lori were both very very nice and set me up with the unit that I needed for moving they were efficient and gave me a wide range of options thanks
Lutricia at the 76th location is always great! Whenever I have needed assistance she has helped me as soon as possible. Great service. Lori & Sarah are also always very helpful. We have a few units with PS.
Lutricia and Lon did a great job in my first experience with storage
Storage unit had break in and multiple break INS after and before
Lori and Sarah, thanks for all you do
Lori and Sarah! Thanks, you guys are great!
Lori and Sarah have been so kind throughout the moving process. Made it a lot easier and we thank you
Very sweet girls, Lori and Sarah. They took a lot of time to make sure I got a storage
Rented a space in their sister facility at 23010 Hwy 99. Management for both facilities it's located at 22510 76th Ave W. Storage space is clean, app makes access super easy and management is fantastic. The day I moved in I needed to switch spaces. Lori and Sarah were incredibly helpful and worked with me to get into a new space within minutes!
I rent at the location on 99, Lori helped me make a payment on your new Kiosk over there. Nice set up!
The staff is wonderful. The storage place is a little run down could use T. L. C.
Sarah and Lori Great customer service
Lutricia did a great job helping me the get the right unit
Thank you Lutricia for your amazing customer service. I have been using your facility for over 3 years, it’s safe, clean and budget friendly. My daughter Kassandra also raves about your excellent customer service!
Thanks for your help this morning with my 99 location this morning, Lori
Lori answered all Of my questions with a smile! Thanks!
Lutrica was a great help getting us set up.
Lori and Latricia and Jacob help me a lot and great customer service
Lori,Jacob,John and Sarah were so helpful. Treated me like family. Highly recommend this facility.
Sarah and Lori were so helpful with re-renting here at Edmonds Self Storage. Good customer service is hard to find these days and I found it with these wonderful Managers. Very refreshing!
Lori and Sarah gave me great service! I highly recommend
Lutricia was very helpful throughout the rental process today thanks
Lutricia and Laurie were helpful to me and gave me all the information that they could.
Lori,Lu,Sarah and Desiree are outstanding!!
Sarah, Lori, and Desiree were extremely helpful and did a great job
Lori, Sarah and Lutricia did great work today!! Thanks for your help ladies 😁
I have been renting here for a few years. I have put up with several rent increases, and each time I am forced to pay for insurance. I had a break in this past year. The hasp was removed which made my lock worthless. I lost a few items, but i have not been able to file an insurance claim. I think the mandatory insurance is worthless
We rented a storage unit yesterday online with contactless check-in. The whole process was simple and efficient. But where they really shined was today when we realized the unit we rented was too small. Lori and Desiree helped us to transfer into a larger unit. They were both so helpful and kind. They were super busy, but they took the time to quickly transfer our unit, get us a new lock, and make sure we were all set. We never felt rushed or like we were inconveniencing them. Both Lori and Desiree were fantastic. Thanks again!
Very helpful and good staff! Lori, Letricia and Olivia were very welcoming and good within assistance to my needs! This will always be the company that I choose !
Sarah, Lori and Olivia were very helpful finding us the right size and type of storage unit. These were friendly, helpful people on a rainy day.
I rented a unit from Lori, excellent service! Madi, Olivia and Sarah were great too!
On behalf of Greta, she found Lutricia at the 22510 Hwy. 99 office to be more than helpful. Great, friendly service!
Lori service was very helpful and courteous answered all questions and her guidance thru process was easy to understand and do and she was not pushy or anything very nice thank you
Madi & Logan are awesome! Madi went beyond typical service to help me find the exact unit size I need. Thanks so much!
I accidentally reserved a unit at the Public Storage down the street. Lutricia assisted me with canceling the other reservation and showing me the sizes of the different units that were available. Very helpful and informative!
Lutricia helped me out today with my rental. I would give her six stars if I could.
Great customer service from Lutricia - very helpful - explained things in great detail
Lutricia has been very helpful and I enjoy doing business with her. Louis
I'm always greeted by an employee which is incredibly very happy to answer questions that I may have
Lutricia, Logan, sarah and Lori were all very helpful
Lutricia, logan, sarah and lori are very helpful paying my bill.
Nice and clean area
Thanks a million Lori. You made my moving so easy going. The team work with Lutricia and Sarah, its really helpful.
Blown away by the professionalism and dedication to a positive customer experience. Lori and Logan were specifically very helpful. Highly recommend to anyone looking for a temporary storage solution.
A stressful situation was made 100% better due to the help from Lori and Lutricia
Why is your street frontage looking like a slump? Over grown weeds since the spring. Are you running out of budget to maintain your property? You are making a bad statement for Edmonds. Please clean it up.
Heather was very soft spoken, kind and helpful today. Made my experience a smooth transition even made sure I understand every little detail and was kind enough to stop by my storage space to make sure I had a lock and key and if there was anything else she could do. Thank you Heather for a great customer service and I appreciate it.
Lori, Lu , and Logan have gone above and beyond for our family! We were in a predicament and needed storage with almost no notice. Their customer service is exemplary. Can't say " store your stuff here enough! Thanks, Lori, Lu , and Logan from the 3 of us!
Lutricia was so helpful! I have been having lock problems for a few weeks now, She was quick and fixed the problem right away.
Great facilities, Lori was very nice, perfect contactless set up, all on line. Unit was clean and ready when I scheduled it. And the price was way better than any other storage facility around. Thanks for the great experience!
I rarely write a review but wanted to share this 5+ star experience. My Mother is an elderly woman who has had an unvisited unit for a number of years. There were a number of issues getting access to her property such as access codes, lost lock keys, replacement locks, etc... Latricia, LoganKay and Lori are an exceptional group of people that were very helpful, kind and most of all patient with my slowing Mother. We needed to make several trips to the facility (due to our own issues) which required questions and paperwork each visit. Not only did they gladly work through lunch breaks, they took the time to get the required paperwork to the car rather than having my Mother get in and out. The group at this facility take pride in what they do and it really shows. Great staff - Thank You!!!
Thank you for the great help.
Laurie and Danie were awesome
Logan was excellent!
Lori and lutricia have really great service highly recommend
Lori and Lutricia are always so helpful keeping me updated on my storage units needs. I've been a renter for over 5 years at their location. They are very professional and kind. I am grateful. Thanks ladies. I appreciate you.
Lutricia was helpful
Lori and Lutticia We’re very kind and helpful they even open the door right at closing to help me make my payment definitely come back here and rent a storage payment anytime I need one
Lutricia was super helpful in helping sorting out my account issues!
Lori and Latricia provided great customer service. Good location and easy to navigate. No complaints at all. Would use again.
Fantastic experience from Lori and Logan Kay! Excellent customer service!!
LoganKay Helped me move in after I reserved a unit online. She made the process so easy and offered the best service. She went above and beyond to help my husband and I. This is why we have remained customers of this property for so long!!!! Thank you so much!!!!!!
I came in to buy some storage boxes. Lutricia was helpful, friendly, and speedy, great for my "of course I am running late" situation!
I rented a unit in January of this year and now, 5 whole months later, they are upping my rent $20 a month. This place uses misleading scam tactics to get you in - I was told this is actually the company's typical behavior to raise rates at 5 months in. I will be finding another place ASAP. Beware.
Easy to use and wonderful customer service from Lori who works there!
Some communication issues but a great storage facility. Thank you Lutricia and Lori for always taking care of my concerns and being so helpful.
Lutricia was very helpful, making sure I found the space I needed 🙌 would recommend 👌
Great service from Lori and Lutricia..thanks a bunch
Toilet! All sales reps tell you “you can always return the unused boxes”. It is not true! Great way to get you to buy more, and then tell you at the return SORRY! Find a business that would like to provide customer service, do your self a favor and go some where else!
Lutricia was over the top helpful in setting up my rental. I received the kind of customer service from her that we use to expect, but all too often do not receive these days. I watched her handle multiple customers with respect, kindness and caring for each of their individual needs and requests, as she did with mine. PS is lucky to have her. She took the time to show me all options, even walking across the entire facility several times to show me what I could get, until we found the perfect fit for price and size. Thank you PS for employing Lutricia, made my day!
I would recommend this facility when you have a choice. The customer service representative Logan Kay made a huge difference in getting my storage issues solved. Good location and well managed facility.
Great experience! Lori was very knowledge and walked me through the whole process with ease
Lori was very helpful. A really nice and sweet young lady
Logan was a super Hostess she was, what can I say SUPER.
Great support form Lupricia!
At this location the patrons are so Fortunate to have Logan Kay assisting them in their storage needs. She has always been very professional with my storage requests. She is an Excellent example of how each and every client should be treated. Thank You Public Storage for choosing to hire Logan Kay!
This is 3rd times I use Public storage. This is the best storage because Lutricia and Kathrine are very kind and professional.
Exceptional customer service and help, the staff helped us to determine the unit size that will be best for our needs. An made the transition to move into a storage unit easy and fun.
Kathrine - was fantastic and very helpful.
Technical difficulties warrant the missing star. Otherwise, my experience was perfect. I had to do an in-person appt to rent the unit because that’s the only way to bypass the insurance. Kathryn was great! She was knowledgeable and helpful and cheerful even while doing her best to overcome further technical issues with the iPad used for electrically signing the various agreements. My overall experience was entirely positive, easy to rent the unit, found it easily and clean, code for secure access, etc. Kathryn was definitely the best part of the experience!
Kathrine was very helpful and courteous. Our experience there was excellent because of her.
Best front desk staff at a storage place I have evercworked with in 30 years of using storage units. Truly top notch and diligent.
I have a unit at this facility and up until recently things were great amd still are as far as the employees go but their security unfortunately needs improvement because myself and 3 others had their umits broken into recently and because of their lack I'm security there was no video of the person/s who did it
Kathrine was super helpful she definitely made this whole transaction seamless and she explained everything so i could understand!!! She was amaaazzzinng
Friendly staff, nice units and generally safe area. My only gripes would be that the rental rate gets raised a decent amount each year, and the Covid hours make it difficult to work around my actual work schedule, but that will go back to normal at some point. Lutricia helped me reset up auto payment, and was very helpful.
I have always had great experiences when dealing with this Public Storage! Latricia is kind, quick, and knowledgeable in all parts of her job and was even willing to help me carry my boxes I purchased back to my car! Also a big positive for me is how they are taking all the correct precautions to help prevent the spread of covid-19!
Very nice and friendly manager
The office lady is really personable and cute! 😉 The property is clean as well as the units too
Lori Was Very Helpful and answered all my questions with ease.----------I would give property # 08160 all ten,s and yeses '----------------sincerely ----Jerry Sharpe
Friendly and helpful staff! I love it that so many of them wave on my way in and out - that seems like a small thing or a no big deal but I work in customer service and I actually miss it on the rare occasion that no one waves at me as I glance in the office driving in our out. It's something that is not necessary but makes you feel like they care and they do the extras! I love it ... :)
The staff here are fantastic. Very down to earth and friendly. I'm so glad that our storage is located here and not at the public storage located a few blocks south of us on Hwy 99. The management has been nothing but horribly rude, inappropriate with their assumptions. They have discriminated against my bf's step brother and have unjustly tried to evict them for things they haven't done.
Their service made my day! I come in wanting to change units to a smaller one (half the price) and quickly Lori starts looking up the cheapest unit assuring me I’ll get the online price. Between her and Maddie my move out/ move in was painless! I’m so glad I can store my stuff here. These women are rockstars.
I am a new on storage units, Stopped by this location to get a filling of the size of the space and cost; Ria welcomed me and offered a awesome customer service, gave me a tour of the units and explained me how things work. without hesitation I opened account and now I am a Customer of Public Storage and very comfortable with the service on this location. Thank You Ria!
Lori and Liz were very helpful in choosing the best storage units that best served our needs. Profesional, friendly,and great prices.
Great storage facility! Convenient, clean, and the staff is terrific! Lori and Courtney were very helpful and efficient! I recommend Public Storage @ 22510 76th Ave W, Edmonds, WA 98026!!!
In preparing for a cross-country move, I stopped by this location twice for supplies. Lori, Courtney and Mandy were incredibly helpful and friendly without being overbearing. They even helped me bring the supplies out to my car! The supplies store was nicely stocked and tidy with reasonable pricing. Great location! :)
Lori is super helpful and friendly. We made a reservation with the 1(800) number and before my husband was even off the phone Lori was calling to confirm the reservation. We came in and she got us all set up very quickly and even helped carry our package of empty boxes to the truck. So nice!
Got a great deal and onsite help from May and Courtney was top shelf!
Lori did an amazing job helping me today. Thank you
Lori , Steve, Courtney and Lutricia were all so helpful. They made it fast and easy to get us set up with our storage unit. Would recommend to anyone looking for storage.
Great experience as someone who had to move across state and drop off my whole apartment as soon as I arrived. Lori was a big help in getting me setup with the unit and made the whole day quicker even with the 20ft U-Haul truck I had to unpack.
Lori was very helpful with picking a storage unit for our needs.
Friendly staff and very helpful
I found the team at this location to be outstanding regarding service -- responsive to my personal needs as a handicapped individual. Luthcia and Lori went out of their way to serve me. Great testimonial for the location!
Awesome service and such patient and caring stuff.
I was in the process of moving, was cranky and in a hurry and needed to rent storage quickly. Lutricia and Lori bent over backwards helping me out and getting me just what I needed. I came in all anxious and walked out with just what I needed. Thanks, Lutricia and Lori! You helped turn a bad day into a much better one for me and I deeply appreciate it.
Lori, Lu and Liz, the office staff, were very helpful and friendly. The storage units are not musty smelling.
Lori, Victoria and Liz gave me great service today! Always a pleasure !
Lori, Lutricia, and Tanner are always very helpful and provide great service.
Excellent customer service by all the staff.As well as LORI.Thanks
I have been a customer for quite some time now, and Laurie, May and Elizabeth have always been very professional and eager to help. I would highly recommend this property to anyone without reservation...keep up the good work, Y'all!!!
Lori and Tanner are fantastic!!!! Best customer service I have gotten.
Lori and her team were great and made the experience wonderful. My stuff was safe and easy to access while I sorted through it. Relieved a lot of downsizing stress. Thank you.
I've had a storage unit here for several months now. Everytime I have had to go into the office for questions or to buy moving boxes an way not they have been very helpful. Especially this last time with Lori, May and Victoria. Professional and friendly.
Kendra was very helpful and informative! Was happy to show us multiple units to help us make our decision on a unit. Great service!
This location was recommended by a co-worker and I'm very glad I stopped in. With absolutely no plans on where to relocate to, I was beginning to get nervous and anxious about the fact that I only had 10 days left to vacate the house I'd just sold. Lori and Lutricia made me feel welcome and very well cared for, now with a storage unit on a month to month plan I'm able to relax and take my time finding a new place. I walked in nervous and walked out smiling, You guys are the best!
So far do good, reserve a spot it was clean and the price I was quoted. Lori, Elizabeth,& Steve were all friendly and helpful
Lori at the pubic storage on hwy 99 in Edmonds was awesome. She took a lot of time with us and helped us figure out what size unit we needed. She was very friendly but professional. I would definitely recommend this place to anyone I know...thank you lori
Absolutely amazing! Lori and tiffany are some of tbe most cordjal people i have ever met. I ask ALOT of questions and can tend to talk alot but they made me feel totally respected and put up with all my constant inquiries. They also made friendly side conversation showing it was more thsn just business to them. Highly recommened this storage facility.
got a trick and treat deal. overall was ok after initial deal was felt.
Julie and henry and lori excellent customer service and very patient. Got me a great unit.
After reserving my unit online, I scheduled an appointment to view it before renting. I was helped by Shelbie, and she is without a doubt the nicest person in customer service I have ever interacted with. She took the time to find out what my exact needs were and made sure that the unit I got met all of them. She was super friendly, really helpful and made the experience so enjoyable!
Lori and Tiffany were very helpful. They explained everything clearly and they found the right storage space for me.
Lori is a welcoming, friendly and professional. She clearly enjoys what she does and cares about her clients. What a pleasure to receive such friendly excellent service!
Super fast and super easy! Way cheaper than other places I found and honestly getting into my unit is way easier here than anywhere else. Lori and Steve helped me! They dude so great and were fun to talk with while we figured out all my stuff to get started!
Lutricia and Lori were a ton of help! Thank you to both of them
Friendly efficient service
Lutricia and Lori are great
I am a new customer and was very happy to be greeted by Lori and Julie. They made the process of looking at available spaces and renting a storage room super easy and convenient. Looking forward to being a long time customer of this facility.
After checking out different storage facilities, I was highly impressed with the price & professionalism at Public Storage! Shelbie at the front desk was extremely personable & helpful with any question we had. Made us feel completely at ease...thank you!
Julie and Lori did an excellent job with easing my worries about renting a storage unit. They were honest and up front about everything! Definitely recommend!
Julie, Lori, and Shelby provided excellent service. The facility is well-kept and seems very secure. I highly recommend it.
Amazing service and super friendly. We are new in town and the hospitality was just like home. Lori and Lutricia were so helpful from Directions to local sights as well as encouragement about how positive Washington is to live and how much we will love it. I'm so grateful that they put up with us bieng late to the showing of the unit on account of us not bieng used to the highways. Again thank you public storage!
Julie and Lori provided outstanding customer service! Julie took our call and answered all of our questions. Julie was one of the nicest people I’ve had the pleasure of talking on the phone with! Julie was super helpful!
Lori helped me out with my storage unit and was super helpful and friendly. She explained everything well and was quick and efficient. The facility was clean, secure and safe. Thank you!
I kept my things here for ~6 months. Lori assisted me at check-in and check-out, and Shelby greeted me at check-out. These ladies were extremely friendly and helpful. Lori even gave me a unit that was easier to move in/out of. The facility felt secure, and the unit kept my things dry. I would highly recommend this Public Storage location!
Access is a little awkward but once inside its like every other storage place it is expensive and they make you buy their insurance and their lock, no you can not use your own pad lock at least not for the locker we rented
Lori was amazing after stress stress stress of moving itbwas awesome an breathe fresh air
Thank you Lori, Julie, Alexander, and Matthew for the welcoming and professional experience today!
Increased my monthly rate by $80 randomly...probably trying to get back for the promotional 1st month free I guess. Immediately switched to another storage facility, would not use public storage ever again. Scam artists.
Lori, Tracy and Shelbie did great. Very clean and the price was nice. Very satisfied
Lori, Julie & Tracy are amazing
I reserved my unit online and then called to see if I could come in same day to access it. My appointment was at 2 PM. I met with Lori and Tracy who took me to see my unit which is exactly what I wanted. Went back to the office to sign digital paperwork and purchase boxes. And I was out by 2:15. Great customer service, very friendly and helpful. Property is clean and we'll kept. Thanks Lori and Tracy!
I have stored my belongings at this location for over 4 months and they continually insisted I set up auto pay. Once I finally set it up their system malfunctioned and locked be out. there is no way to pay unless you physically show up to the location and hope that someone is there and not the sign that says we might return in 30 minutes.( i tried at 4 different locations) if you have any issues they are not helpful in trying to resolve them and will charge you a 30$ late fee and not give you an option to pay. Only store your items here if you do not care if you ever see them again. they will also hound you every time they speak to you if you have reviewed them... well here is your review. Do not use this company. update: after paying all of my storage fees and moving out. two months later i get a letter in the mail from a collection agency about a 200$ charge to an account I no longer have. I never received a bill, or contact of any kind, and yet, they have reported me to a collection agency and are saying i owe 200$. i called when i moved out to verify all expenses had been paid and was repeatedly assured by upper management that I was paid up to date and we would be done doing business Finally! Now after repeated attempts to reach upper management I get to speak to no one and continue to leave voice mails. How can a company continue to do business like this? I will never be storing items at another public storage location and I hope you avoid them like a disease.
I stopped by yesterday to check out the units and try and figure out what unit was right for me. I walk in and was greeted by Joe. Joe walked me through the units that fit my needs. I made a decision on the spot and Joe was very helpful in getting me set up and out the door. I was in a hurry and did not intend on renting that day but Joe was friendly and knowledgeable and answered all of my questions quickly and directly. Thanks Joe !!!
Julie and Joe. Fantastic service injoied meeting them both looking forward to story my stuff here thank you for a wonderful experience
Wendy was fantastic. She saved me money on a special deal for a larger storage unit. Also was very clear about how to get in the gate and the hours available to access the storage unit. I was very pleased with the service here & the storage unit.
Great place to store items they have good rates and a very nice and helpful staff! Lori and Joe went above and beyond with my move in!
My experience here was FANTASTIC today! They offered a MUCH lower price than anyone else in the area, which is a key component, as I'm flying out of state for a contract that may be extended up to six months, or maybe longer. Lutricia worked with me, and she was wonderful. She made sure to explain all the obligations without being tedious or boring with it, and was happy to show me around the place! Lori was a delight as well. Either one will take care of you and even look up deals to see if they can save you money, or make sure that you are making the right choice to fit your moving needs. The place is a bit awkward to get into, but that is a problem with the civil engineering of the area, and not the business itself. Highly recommend based on my off-loading experience with them today!
I use public storage to store my business equipment, because I live in a condo. It’s working great for me, and the people here are super friendly. Julie and Lori set me up and and been there for me-answering any questions that come up:)
Lori , Julie and Wendy were very professional and helped me with everything I need. Very friendly staff.
Julie and lori gave good honest courteous service and helpful .
It's the regular outdoor storage, very clean. This location is a little weird to get to but still convenient right off hwy99. Try to score a deal for a bargain, storage can be expensive!
Love the staff here: Lori, Lutricia, Julie, Anthony and Chuck are all great! I appreciate Lori staying late to help me :)
They are lovely. 😍
Lori and Lutricia were so kind and professional and SAVED US when we couldn’t find a place for our car to stay on the worst day ever!
Lori, Anthony, and Julie who work there are the best of the best. Great people, great place. Very professional. I recommend them highly.
Lutricia and Lori are friendly and very helpful, I'll be storing my stuff there tomorrow
Lu and Lori were friendly, professional, and super helpful with my experience when I rented a storage unit to leave my business belongings at Public Storage. Will gladly recommend and refer them. Thanks.
Lutricia and Lori made this experience so easy/ I would definitely recommend this Public Storage and their wonderful staff/
Rented a space with Lori today and her and Julie provided nothing but top notch service, thanks!!
Lori and Julie provided excellent service. Good prices and clean location
Julie and Mitchell and Lori customer service was great, they were very kind and professional. Highly recommended place to rent. 👍
I just had a wonderful experience renting from Public Storage. Lori and Lutricia were so helpful, answered all my questions and I felt so comfortable leaving my belongings at Public Storage. It is clean, professional and the staff is amazing.
Lori and Joe were very helpful!
Lori and Joe do A real nice job here, the prices are good and it's a great location.
Very fast and friendly check in from Lori, all of my questions were answered
Julie, Norma and Lori were great and so very helpful!
Great facility. Lori and staff and very helpful, and approachable with any questions.
As a new renter, I went through the transition with the help of a very professional staff that went out of their way to help with my move in. Great job you guys
They were friendly when I first moved in however, after renting with them for a year they raised the price to over $100 a month so I started shopping around. Found out they are advertising the same space for only $65 a month. When I asked about this they told me my unit is "already under market value so we can't change the rate". Doesn't seem to be the case if you're advertising renting the same unit for less then you're charging me.
I have rented here in the past. I currently rent space here. And, I will rent here again in the future. Because, they just do it right. Lori and Norma assisted me in finding the correct size space I needed and they were professional and friendly. They have lots of options and the whole place just meets or exceeds my expectations every time.
Lori and Lutricia were a great help. They took a lot of time in helping me and it is appreciated. I enjoy storing here
Been a loyal customers for three years and I can't say enough goof things about Lori,Julie and Lutricia. You're lucky to have such a great team
Norma is great to work with!! Julie was also nice and helpful, but I mainly worked with Norma.
Norma very nice . Grait rate , fast costumers service , good location. Thanks a lot Norma .
Julie Lori and Norma were fabulous. They were super helpful when I was choosing my space, giving me lots of options of spaces and door sizes to meet my specific needs. People were always available, when I needed help. Spaces were clean, dry, and accessible.
Easy, friendly, quick. Lori, Julie and Lutricia made the whole process quick and easy. I would come here again if I need another storage unit.
Used the unit for 9 months. All went well. Grounds were always clean. Lori and Lutricia were always happy and helpful. Would use if again if the need arose.
Great help, Lutricia & Lori are always great help!
People that work here are great! Big complaint to owners...as much as you charge for storage units, you should be able to pay for someone to plow ALL the access to units. Needed to get to my unit during snow and had to walk. Very inconvenient for me....70 year old woman with a recent heart transplant.
Julie, Mitchell and lori at public storage in Edmonds where very pleasant and helpful. They were very attentive to my needs without being pushy or overwhelming. And they made sure I had everything I needed. Thank you public storage.
Lori was fantastic and thorough
Latricia was incredibly helpful renting me the correct size unit. Very professional and friendly and explained process from billing to access
Great customer service
I have a very good experience in this storage. They are easy to access, have a convenience location and the Staff, Lutricia& Lori were both very friendly and helpful. I would like to use them again in the future.
Great experience trading in my 2 small storage units for a single square one. Smooth process guided by Lori and Julie. Thank you ! Saving more money by consolidating and better layout.
Lori and Kalie gave great service! Very easy set up too, thanks.
Lori was a great help. Very friendly and knowledgeable.
Lori and Alex were very helpful.. They made the hassle of moving a lot easier@
Easily accessible location, a bit cheaper than other PS in the area, staff are great, really helpful. Unit was properly clean.
Lori and Julie were very friendly and on-point. Got the unit selected and rented quickly and easily. Second time renting here, had a good experience previously so decided to return.
Great help from Lutricia, Lori and Julie!
Julie and Norma were very helpful in getting me set up with the space I needed. Nice to work with.
Every time i stop by my unit i am greated by name and a friendly wave hello/goodbye. I have a very pleasant time visiting them. I really like the location and it is always kept clean. Chad lutricia and lori
Great experience, Thanks to Lori and Julie for the help!
Convenient and good experience. Thanks Lori and Zander
Very helpful and nice people.
Julie, Latricia and Lori were super helpful. They were able to get me into my unit earlier then scheduled and smoothly!
Lori was incredibly helpful, and the units are clean and seem secure. Nice place, fair prices.
Lori and lutricia are probably some of the nicest people you will ever meet,I'm so glad I trust my belongings with them
Norma and Tiffany were very helpful
Lutricia, Julie and Lori were so helpful and professional. I would recommend them to everyone I know. Thank you ladies.
Excellent service from Lori and Latricia! Quick, simple and informative. Thank you!
I used to DREAD going into the office but my last 2 visits have been FANTASTIC! You have a PHENOMENAL crew there now. I dealt with Lori, Henry, Alex, Lutricia & Norma. Before I would have never recommended this facility but after my recent visits, I will boast about you to anyone that will listen! These employees deserve gold stars and a raise!
Great place! Lori, Alex and Norma do a great job! The place is clean and i do enjoy the ground level access here. Going to upgrade to a bigger storage soon!!
Lori and Alex, wonderful staff. Polite and very helpful
Lori and luricia are amazing and very helpful this is where you want to rent a storage unit
Reserved a unit online, had a confirmation call from Lori not two minutes later! Once I arrived Lori and Tiffany F greeted me warmly, answered all of my questions, gave me a tour and had me set up with my own space in less than 15 minutes. Couldn't be more pleased with my overall experience here!
Lori and Henry really helped us to find the right unit. Great packing materials too!
Lori and Lutricia helped me so much with my move, clean place and professional service.
Amazing service! Lori and Julie were both very helpful
Patricia and Lori are wonderful
April and Wendy made my first time renting a storage unit extremely pleasurable. 10/10 would rent again.
Lori and Wendrella provided expeditious, thorough, and concise information on which to make my decisions on storage and packing. The whole checkout processing was excellent. Great place.
Henry and Julie were absolutely fantastic! Personable, professional and knowledgeable.
Lori-she's really good at obtaining first hand customer information and using this information to improve services and really good at following up with client so as to ensure that they are never left in the dark and deal instinct to understand us customer. Good work!
Lori was extremely accommodating and helpful, awesome customer service!
Lori does an amazing job and always has. long term customer here and will continue to stay with the good service I receive from her..
Looking at storage and A Gal named Lou is polite and helpful :)
From first phone call to renting, moving our goods and helping coordinate with a moving truck Lori was a huge help. We are glad we found this storage location and happy that Lori is there to help!
Great customer service from Lori and Henry!! Great pricing and the units are conveniently located with no stairs. Good place to come to.
I rent at a different place but pay here. Lori and Henry are so cheerful and helpful. Much appreciated
Lori was incredibly helpful with arranging our storage unit. We needed to park our truck overnight and she worked with us to make that possible. She also made sure the unit was to our liking and ensured that we had everything we needed to get moved in. We would absolutely recommend that you consider storing with them, we think you would be pleased.
I needed somewhere to park my truck but there was a waiting list. Lori promptly called me and set it up! Good communication, follow up and service! Beyond 5 star service
You guys do a GREAT job...thanks for your friendliness and going the extra for your customers!!!! 😊 Thanks! Lori!!
They're prices and security are unbeatable. Lori (manager) was super helpful and made reserving the unit easy and fast. Great service!
Lori was very helpful in renting my storage locker a great experience overall
Lori at the front desk took great care of me. Very helpful in getting the right size unit for the best price. She also helped me figure out the packing supplies I’d need.
Tiffany and Lytricia were both amazing help. They both have great energy and very helpful with the things I need. I am very grateful for coming in this location.
The people here - especially Lori and Lutricia - are very, very helpful and courteous. Thanks for the service.
Great customer service on the phone and in the office from Lori and Henry. Had the unit I wanted and helped me to decide. Great prices
Lori and Tom were helpful, with great customer service!
Been here for at least 4 months and the staff of Lori and Lutricia are great. Feels safe and secure here.
Good experience. A lot better then some other places. Lori has been a great help
Babes and Lutricia are very nice and kind have an excellent customer service
Just checked out after five years of storage here, excellent experience. No security issues, no water leaks in the unit, no billing problems ever. Lori and the office people have been friendly and helpful during every contact. Good location, easy access.
Amazing good ole fashion service. Lori and her staff went above and beyond helping me get my mother moved, Every conversation was positive with a YES we can do that outcome. Thanks again Lori.
what time does the auctions start?
Love the people- Lori and Tiffany. I rent at a diffferent location but always come here to pay and say hi
Would give 6 stsrs if I could. Great help by the staff, Lori, Lutricia and Tiffany. They have been so supportive and I really mean that . I'm a return customer and was so happy to see that Lori is still here :)
Lori and Lutricia and Tiffany are great. Great service and help good staff.
The three women that works here, Lutricia Lori, and Tiffany are very kind and helpful. They're very approachable and if there is a problem or issue they try their very hardest to make sure it is resolved quickly and efficiently. They work hard to make sure that my belongings remain safe and I'm very glad that I chose this facility to be my storage.
Was treated so well by Lori and Lutricia, would highly recommend , it was a good deal
Lutricia and lori where very helpful real went above and beyond to help us out. Feel i got my moneys worth.
The staff treatmented me with patients and respect. This was my first time using a storage unit and it made it a great learning experience. I will definitely come back if I need the extra space. Special thanks to Lutricia, Lori, and Henry.
Lori, Latricia, & Henry provide excellent customer service in a warm and professional manner. Job well done!
Lori and Kelsey were excellent help and extremely friendly. Very very helpful and friendly.
Had a fantastic experience today with Lori and Lutricia and Henry. They have a lot of experience in their field and it shows.
Lori and Lutricia do a great job here. Great place to store. Will recommend to others
Very nice kept up place. Lori and lutricia have been very helpful and polite.
The ladies that work here, Lori & Lutricia are real nice. Always helpful and kind
Lori and lutricia are alway very helpfull
I have 3 units here and Lori and Lutricia are always so cheerful and full of energy, i always stop by for a chat. Great people, great service
Early Saturday morning I arrived - it was cold & frosty. Being a new person at storing items, I had picked this location just because it was close to my house & a new business location in Edmonds. When I drove up however I realized that the items I would be storing wouldn't work being stored in a non heated space. I was beginning to panic when I walked in - the movers were scheduled to drop off our stuff in less than two hours!! But Lori and Norm were so amazing - within 20 minutes they found a climate controlled location - nearby, made me a reservation AND called the manger to let him know I was coming. I can't tell you how much stress this took off of me. If I ever need non climate storage - this is the first location I am going to go to!!
Lori and Kelsey were so helpful. We got a storage and a place to park the car. We are very appreciative. The price is affordable
The storage services have been great. And Lori and lutricia have always been helpful and very friendly.
The unit is very nice and suits my needs Lutricia and Lori at the front desk are welcoming and very helpful.
Both Patricia and Lori have been most helpful and both with a fantastic attitude to boot! Thank you!
Very good place to rent. Very helpfull persons.
Babes and Madison are amazing!!!
Lori did an amazing job helping me today. I was in and out in no time, answered all my questions and even saved me time so I could unload when I got here. I rented a garage and the ceilings are high which is nice too. Thanks again Lori. You rock!
Super friendly staff!! Great service! Extremely clean facility!!
Lori and Lutricia have been so sweet and understanding. They always remember me by name. I haven’t found a more committed storage facility than this one. They are wonderful and they have so much information about anything and everything you need to know.
Lutricia, Lori and Madison are awesome!!!!
Thanks so much Lori and Lutricia for your patience and help with getting me my unit. I'm very pleased
Easy moving in, easy moving out, thanks to Lori and Lutricia.
Thank you Lori and Latricia.
This is the 4th unit we have rented from Public Storage, and have always been beyond satisfied with our experience. Lutricia and Lori had nothing but our satisfaction in mind, and always quick to respond to our repair requests (of which there were minimal) and questions. Very happy with this location.
MY FREIND sent me tooThe on site manager, She put me at ease and helped me Answer all my concerns during the tour ,and I felt no Pressure in choosing. I go with a 24hr safe place With plenty of Security for My non essential miscellaneous Sentimentals. The Price was 20 percent less than a place with no on-site manager across the way. Worth the look 👀👍👌
Lutricia and Lori have been more than helpful and have gone above and beyond to meet our difficult storage needs they're both very professional and cute as well
The girls here, Lori and Lutricia are great. Always supportive and friendly. Can't say enough good things
Lutricia and Lori were absolutely amazing! They were so helpful and friendly! They definitely made the experience a great one!
Great service! Kelsey & Lori were very helpful in showing us the unit and making for a quick and easy process to sign up.
Lutricia and Lori were very kind and helpful
Very convenient location for me, and Laurie and Luticia are always helpful and greet me with a smile and dog treats for my 4 footed babies. Thank you ladies!!! Very clean!!!
Friendly, prompt and helpful customer service from Lori and Lutricua.
Great place to rent a storage unit. Quiet and always clean.
Can't say enough good things about this place. Lori, Lutricia and Rob do an amazing job
Lori and Lutricia got us a great deal on our storage! Awesome service and a great experience
Easy setup and simple monthly billing. Lori and crew were friendly and accommodating. Safe, clean, and convenient. Highly recommended!
I'm thankfull to your staff Babes who has great customer service skills ,and made my day less stressful. You guys doing great job with providing safe secured storages! Anna&Richard!
Access was convenient, staff always helpful especaillyLoir and Lutricia. Facility clean and orderly
Jane and Babes have great personality great customer service made my move in with ease.
I've received excellent customer service from Babes, Lori, Lutricia, and Kelsey.
Lori, Lutricia, Babes and Kelsey- excellent experience. Excellent customer service. So helpful, they even showed me the things I need to make the storage room work and things to make my move easier. Felt like family here. Thanks so much !
Everyone here is so helpful and even more importantly friendly. Lori and Lutricia went above and beyond to help me get my unit and made a very stressful more manageable. It felt as if i was in the company of friends. If you are on the fence on where to go i would recommend this location. Amazing customer service in my book- thanks again for dealing with this crazy customer and keeping her calm!!!
Just signed up. Portia was terrific. And Babes was most helpful. Thanks!
Friendly & helpful staff (Lori & Lutricia)
Lori and Babes kept my car safe. I really appreciated their help
Your staff of Lori, Lutricia and Rob have been extremely helpful, professional and wonderful. If I still managed a storage facility, I would do all that I could to steal them away from you including offering them 50% more than what I would find out that you paid. You are fortunate to have them on your staff. They go way beyond their call of duty to accommodate clients. Your prices are too high, but I will continue to keep my things there because of their treatment to me.
Excellent service, convenient location, and ideal pricing!
It's a storage unit. The will admit they have break in problems on the inside units. Drains are covered with mildew.No dumpster available to the customers. Staff , most if the time, seems ignorant to the area and procedures for common things. Not horrible but not great either.
Good service by Judy and Babes
Great service from Portia and Babes! Thanks for your help!
Thanks for your help on renting a unit for my brother. Lori and Lutricia were a big help! SMOOOTH process, fast and I was out of there in 20 minutes. Thanks again!
I first called and spoke with Lutricia and she was able to give me all of the salient information needed to decide on the type of storage unit perfect for my needs and scheduled an appointment to come complete the necessary paperwork at my convenience. When I came in to fill out my paperwork and pay for my unit I met with Both Lori and Lutricia and both of these ladies were extremely helpful at explaining all the important aspects of the contract, showing me my storage unit, getting me the insurance that was best for my situation and letting me know of the many products they have available to make my moving and storage experience much simpler. Both ladies were very proficient and made getting a storage unit here a quick, easy and enjoyable experience. The property is clean and obviously well maintained. Highly recommended.
Judy and lutricia are the best!!! 🐼🐼 Fast helpful efficient.
Judy and Lutricia gave both my friend and I excellent service. We found just what we needed right away. Definitely come here if you ever need storage.
Good location and great price. Have had storage at other locations but Lori and Lutricia are fabulous. Friendly and outgoing
Lori and Lutricia are great, I used to rent at Lynnwood but came here for their great service
I really like lori and lutricia in the office. They are the most helpful, ask for them
Had a great experience at this public storage location. Lori and Lutricia were both friendly and professional.
Right as I walked through the door I was welcomed with a warm welcoming attitudes. Very friendly staff babies and lutricia are great customer service reps.
Lori and Portia , caring and exceptional service
2017 * I'm back!!! 😄 Thank you Portia for your work today! And Lori, your patience wirh me. Am look forward to seeing Babes again!! Thanks Public Storage for working w/ me again!!!!
This was the first time we used a storage facility, so we appreciated how helpful and friendly Lori, Lutricia, and Portia were. The instructions were clearly explained and we were given excellent advice on how to efficiently store our items. We much appreciated the great service
Love this place. Been using it for 7 months and the ladys there are very friendly and helpful. Usually deal with Lori or Luticia. Recommwnd if you need storage in the Edmonds area.
Lori and Lutricia, these two do great! They keep the place nice
Lori and Latricia are always friendly and helpful!
Good price and location. Great service from Lori, Lutricia. Best Public storage by far
Latricia and Laurie are marvelous people and great service with a smile
My first time renting a storage unit. I must say the 3 ladies that took care of me were awesome. Portia, Lutricia and Lori. They tended to every question and possible need that I might have in making my move easier thanx guys:)
Lori, Lutricia and Portia are awesome and knowledgeable
Been here for about 6 months and Lori and Lutricia have been fabulous. They always ask me how I am and I appreciate them so much
The edmonds location at 22510 7th Ave w. Is where my units are at, Lutricia and Lori were very helpful and professional.
Clean facility and the staff, Lori, Lutricia and Julie are so helpful and friendly.
Judy and Lu were excellent!
Wow - in and out in no time. Lutricia & Lori are pros and were exceptionally helpful.
Rented a space from Lori today and this is the best Public Storage i have rented at so far, Lutricia and Kelsey are so knowledgeable too. Thank you
Lori, Lutricia and Kelsey helped me so much today . especially awesome that they are open on Sundays :)
Lori and Lutricia helped me out so much when I first rented and continue to provide excellent service each time I visit
This is a wonderful storage facility! Judy Lutricia and Lori are a highly professional friendly and personable team who happily guided me through the process of renting my storage unit. I just relocated here from Hawaii and I was pleasantly surprised with their great customer service!
Lutricia, Lori, Judy, always give great customer service..
Lutricia, Lori and Judy are all very helpful.
Poor experience and customer service. If you visit this location and reserve a unit online, make sure you write down the unit number in front of the PS employee because the unit number is not written on the confirmation. I reserved a unit online and went to PS to check it out. The employee and I walked to the unit to make sure it was suitable. The unit was the correct size according to the website and also had a garage door size opening. The reservation is good for 7 days. So I came back on the 7th day with my Uhaul truck full of stuff to sign the paperwork for the unit and she told me that I had the wrong unit. She said the unit I reserved online was actually for a unit with a door size opening and that the unit she showed me the previous week would cost $100 more per month and that there was nothing she could do to change it. Ridiculous if you ask me.
Lori and Judy; fast and speedy and took care of renting me a parking space And a unit. Lutricia was great too when she called to make my appointment
Been with Public Storage and I am very satisfied, no problems. Thanks Lori and Lutricia for taking care of me
rented here for 8 years and everyone has been so helpful. especially Lori and Lutricia
I have used Public Storage now for a couple of years . The units and grounds are clean and the security is very good. The staff is courteous and friendly and they care about what ever concerns that you may have. They check your storage unit few times a day to make sure that it is secure. I would like to thank Lori and Lutrica for there friendly and great customer service. Peace of mind is knowing that your stuff is safe. Thanks again, S.Rice.
Latricia and Lori were very friendly and helpful, we will definitely recommend our friends to them.
Very friendly and helpful
Just want to say thx to Lori & Lutricia. Specially Lutricia she was awesome with everything. She was so much help, and kind she rocks.
Julie and Lori were amazing in helping me get a unit in a timely and efficient manner. Ronnie and Lutricia are great too!
I've had many storage units at many locations over the years and this location is by FAR the best! The ladies, Lori, Lutricia and Ronnee are the amazing! Always helpful and they truly care about their customers. Couldnt give a better recomendation
My experience with Lori, Lutricia and Ronnie was such a pleasant experience that I came back and got another unit and am looking to get a third.
Lori, Lutricia and Julie provided great service. I like the shorter hallways for easy access. Great price too!
I've been renting storage units here for decades. A+ service. Thanks Lutricia, Lori, & Ronnee for your excellent service. I'll be back when I run out of space again.
Lutricia and Lori are so nice. Lutricia helped me today and she was really sweet and went above and beyond. What great ladies you have representing your company.
Lori and Lutricia were very kind and helpful. You should hire more employees like them.
Been here 4 years and they have treated me great ,Lori and Lutricia. The property is clean and maintained. Great experience
Lutricia, Lori and Paul are very sweet and helpful. Property is well lit at night to make it easy to see. Very happy with this place.
I met with Lori, Lutricia and Paul and they were all great to work with. My vehicle storage spot was clean and easy to access, check-in was quick and easy, and the monthly rate is attractive.
Staff, Lori and Lutricia, are amazing! Good location
This facility has good customer service. Lori and Lutricia were so helpful. Easy access to the unit
Lutricia and Lori were awesome and were super helpfull whenever we needed it! I would never use another storage place they are the best!!!
Renting storage was very easy with Lori and Lutricia. Great ladies that you have here. Will tell family and friends
Because Lori and Lutricia are great!
Lutricia, Lori and Ronnee are very professional and helpful. Very clean secure location.
I've only had this storage unit for two days. Julie was very helpful and the move-in process was nice and easy.
Grateful customer service.. Lutricia and Lori are fantastic. They helped with setting up auto pay and we're extremely helpful.
Lori, Lutricia, and Julie were amazing! Very patient and understanding. Much appreciated
Lutricia, Lori, and Julie. Very friendly and helpful. Even brought us water.
Lori and Jane and Lutricia helped me find the right boxes and gave good packing advice :)
Lori, Lutricia and Jane were a great help today in helping me vacate my space. Have rented here 3 times and will back again when I need space, these ladies rock!
Public storage is a scam, they'll raise your rates every 6 months without notice. And for what? They figure you're nice and settled in and won't want to move... then they hit you. In 2 years my rate has increased 62%. And two times my credit card has been hacked and shut off causing my auto-pay to fail, they charge 20% of your monthly bill to re-process, and they bust your lock and force you to buy another. Scam!
I could give them a negative star rating I would. I've been a Public Storage customer for over seven years and this particular storage unit location is beyond incompetent. They're constantly bothering people as well as myself about little rules they refused to clean up the property and leave it a mess. As soon as the new location opens up in downtown Seattle I am totally moving out of here it was a mistake to come to this location. You have been forewarned be aware.
Great experience with this Public Storage location! We had a lot of help from Paul, Latricia, Babes and Thomas!!! They were professional, friendly and helpful.
Lori is very nice and treats me well. Good location and Fair price
Lori and Lutricia do a great job here. They are always helpful and the place is clean
I'm very happy with my space, Lori and Lutricia always say hello when they see me and ask how I'm doing, I really appreciate that, good employees you have here for sure
Lori and Lutricia have made my using public storage an enjoyable eperience with their professionalism and pleasantness. Thanks!
Lutricia was most helpful more than the normal employees
Only needed for 2 weeks but the service was awesome! Lori moved me in and took care of the closing process with ease
Very pleased with my space. Seems clean and safe. Lori helped me and answered all the questions I had.
Lori showed me a few different units and made sure I was satisfied with the one we chose. She took a lot of time recommending boxes and things although it was very busy at the the time. Very good service
From the minute I walked in Lutricia and Michael were welcoming and helpful and eased my stress around getting a storage spot set-up. Lutricia did my paperwork and she is really informative and helps figure out what we as renters may not know how to handle. Thank you!
I don't really expect much from a public storage place, but there were still a few issues I had with the service and location. Nothing worth mentioning, but I just wasn't impressed.
Lori was excellent in helping me find the right unit today, and she was fast, thank you!
Lori helped me with my account today, nice service, affordable and she is very friendly.
Lori and lutricia gave me great service today!!; thanks!!
Lori and Lutricia were wonderful! Great service and i was very happy with my unit
Lori and Lutriua are the best, awesome and sweet. Great job ladies! 5 stars to you.
Fantastic service, especially Lori and Lutricia. Very helpful when I got started. The property is always well maintained and never any disturbances. A+++++++
Lori and Ronnee went above and beyond their daily duties to provide excellent service in helping me get a fee waived!! Thanks ladies!!
Thomas is the Man... You know Gabriel Iglesias? Thomas is just that Fluffy and Awesome. He helped us move in and out with no problems laughing and making the dreadful moving process better. Thomas is the most personable public storage employee I have ever talked to. He likes Cake so make him a cake and bring it into him.
Babe is awesome!!!!! Best customer service ever!!!!
I came in and I was happy with the service... Babes and Thomas
Babes is a very energetic and wonderful person to work with. She was helpful and went over all the small necessities required for using a public storags space.
Babes and Thomas were extremely helpful. Babes was able to find my wife and I are terrific deal on the perfect storage space
Thomas, Babes and Khuram were helpful and friendly. They were assisting me on the last minute that the store was almost closing. Babes and Khuram were very patient. I will recommend this place for their great customer service.
Babes was great! I arrived just a second before she was about to leave and she called me in to help me. She was kind and professional and addressed my concerns quickly to get me back on the road and on to my other errands.
Professional, fast, excellent, fun service. Babes and Thomas really took care of all my needs and informed me of possibilities for my storage needs.
They tell you online that your payment will be $26, for my "$1 move in special" which seemed a little high since it was advertised as $1.... Then they make you buy a lock, because you can't use your own, you're required to BUY one from them. Then they make you get insurance, which they can conveniently hook you up with for another fee. After all the fees that they have no intention of mentioning, my "$1 move in" came to $67.51. Which is definitely not $1. In addition to being screwed out of $66.51, the lady who was helping me out, asked me to go on Google maps and leave a review. I uncomfortably agreed since I'd already been pressured into eating a bunch of money in fees. She watched me put only 3 stars and basically demanded I leave a 5 star review. I explained that I felt deceived by the $1 move in fee and she cried that it wasn't her fault. So I begrudgingly left a 5 star review that I have since deleted and replaced with this much more realistic review. Julie was the lady's name, and this place is a rip off. She told me there was a slight moisture problem. Oh cool nothing better than storing my valuable possessions in an area that is damp. She tried to sell me some tarp kind of thing to which I responded that I had my own actual tarps that I intended on using. Then she tried to sell me some sort of moisture trap, of which I already had purchased in case there was such a problem. Julie was pushy and demanding. Aside from the sleazy practices that resulted in having 66 extra dollars taken out of my wallet, the customer service skills administered by Julie were far less than satisfactory. I can't wait to get my stuff out of here.
This was my 2nd rental at a Public Storage facility in recent years and it was Thomas and his staff who ensured that it more successful and less of an ordeal than my earlier move. First off, Thomas who manages this location, signed me up and got me into the right unit by listening to my prior moving experiences and hearing what I really needed on this current storage rental: a drive up, drop off unit of sufficient size to allow me to organize my belongings for sale and eventual move to my next home. I was shown around the property and various sized rentals to ensure I knew what I was getting and how I would access it. Thomas thoroughly explained policies and procedures not only at sign-up but whenever I had questions. Thomas was also onsite during my most of my site visits and personally assisted me when I called and couldn't open my unit’s roll-up door, and again later when I needed a heavy black marker to better label my contents. Better yet, Thomas’ thoroughness anticipated my needs by providing me a convenient wallet card containing my gate code, unit #, operating hours, and his name and local phone number. And, sure enough, I was able to access the facility when I showed up without my smart phone where I had chosen to store this info. In summary, while moving is hectic and stressful, my most recent move and rental with Public Storage was a success because of the care and dedication of Manager Thomas’ customer service skills and respect. I highly recommend this storage facility because he is what made all the difference in my rental experience.
Lutrica was very nice and helpful. Fast at what she does. I recommend to storage your stuff there
Lutricia helped us with exactly what we needed. She was very nice and she had awesome customer service skills. Thanks so much! :)
Thomas and Babes are awesome...they helped me with everything i needed!!!
Julie and thomas are awesome! Rented for a year, storage has easy access, clean and very professional staff.
Julie was lovely :)
Julie, Khuram, and Thomas were all very wonderful from helping me with moving and packing to finding the perfect storage unit for me.
Very great service😀🎄
Thomas and jolena are awesome and very helpful. Plus the special prices right now you can't beat. Thanks
Fantastic place to store everything! These ladies were so wonderful, helpful and welcomed me with a smiling face! Lutricia was so helpful and made getting my unit set up so easy and effortless! Thank you so much for making this part of moving easier.
been a customer for 2 1/2 years or more . recently we were able to see our belongings and had to empty our unit. thomas was the main dude [i am 75 and think that is a very good thing?] he was fun - he made the transition/cancellation easy - and i like him and the way he deals with people - me in particular - his voice carried the music of laughter and fun --- GREAT JOB THOMAS on all levels and public storage for having the brains to hire him - give the man a raise!!
Very friendly service, reasonable prices for units. Web page pricing better than walk-in pricing. Caveat: Posted rental price does not include mandatory insurance cost, but insurance cost is minimal. If your Homeowners or Rental insurance will cover storage units, then you can waive the PS policy. Property is patrolled frequently for security and maintenance, kept very clean and safe for customers. Convenient access from Hwy. 99 or 76th in Edmonds, and all units are ground level.
Ken & Thomas are awesome!
Thomas and Ken are extremely knowledgeable and friendly. Their attention to customer service and satisfaction is excellent. The facility is clean, secure, and easy to access. Thomas was quick to take me on a tour to be sure I choose the most suitable size unit for my needs. Ken followed up by providing me with an excellent price. Hopefully I won’t need the unit for long, but I’m glad I’m storing my stuff here.
Services and expenses were exactly as described. Many many options and coupons for the storage unit but there were additional up-front costs such as insurance and a lock for the unit. All the people we worked with were the most friendly and helpful anyone could hope for. Thomas, Ken and Paul made everything about our few months of needing public storage a very pleasant experience. The facility and grounds were clean and well maintained. Everything we encountered was in perfect working order. I have nothing negative to say about this storage unit or any of the people who work there.
Man what a nice experience Thomas,Ken and Julie were all smile just entering the place you feel that they are helpful,Thomas explained all the details,toured me to my unit..shout out to them..thanks guys.
Kelly and Thomas were both very helpful and courteous. Many thanks
Julie was extremely helpful in choosing what size I needed and how to properly store my valuables.
Thomas was very personable and kind. I had had a very stressful morning before I arrived and he had me stressfree and smiling in no time. A great guy!
Thomas was extremely friendly, personable, helpful, and honest while working with me. The facility is nice and the security seems good as well. I would definitely recommend this location.
Great service, funny and knowledgeable. Will definitely recommend it!
The guys at public storage were awesome. They were helpful, easy to work with, and they made it as comfortable as possible to get everything done.
Facility is kept clean, and the staff is professional. 10% rent increases every year is a bit excessive, especially, the latest increase, after several units were broken into just a couple of months ago, mine being one them.
Julie was kind and extremely helpful going above and beyond to get me exactly what I needed at the best price possible. I highly recommend this storage facility!
Thomas is one pretty Unicorn AMAZINGLY AMAZING Human!! PLEASE give him 7 raises and a grill!!!!!
We were looking to rent at this facility and Ryan and Brenda were very nice and courteous. Ryan helped us find the right size storage unit, and we were very happy with service!
I was going to give 21805 this review but she asked if I could make it for down the street and I said sure. I come in to pay my Grandsons bill who lives in Alabama. I'm always met with a smile. Julie is very curious and she always makes sure to answer any questions. I am glad I have no problems when I come to pay for his storage. I always feel like my grandsons stuff is safe. Public Storage #1
brenda was very friendly and helpfull
I have not always had pleasant interactions with public storage but Thomas, working at this location, was an excellent customer service representative. I found him friendly, helpful and knowledgeable as he helped me set up a complex corporate account. Other public storage sites could learn a thing or two from this site.
these guys are great i have been with them since 2019 and have not been disappointed.
The new manager Thomas is awesome. Always willing to go out of his way to help customers and did the same for me. Should i need another storage unit i will be going to this one.
I stopped by the office today and was looking to rent a storage shed for my business. Ryan and Dennis were professional and exceeded my expectations with the whole process! I would recommend this place to anyone looking for storage!
Courteous, prompt, friendly, organized. Everything you'd expect in a storage facility.
What's not to love about a storage space? Thomas was very helpful and super knowledgeable. Answered all my questions.
Nice clean facility, was able to get infomation and rent unit easily, a+ customer service
I went in there to look for some bubble wrap... my oh my do they have bubble wrap. I had a nice talk with a sweet man named Thomas. I then thought while I was here I would find out about renting. He was such a sweet guy that he walked me out on the property and showed me many different sizes of units. He helped me so much - there is a lot to storing what you need and the space you rent. I never realized why there were so many different sizes. I only need a small one for totes. I was going to rent a 10 x 20 but he told me to downsize to a smaller one for what I needed and even saved me money! Way to go Thomas! The property was so nice and clean...I feel very safe renting here!
Sibbina was really helpful when I came in to do my rental and even sold me some very sturdy boxes. She was wonderful and curtious and I hope to see her again. such a delight to see such a smiley person. Thanks Sibbina for your help.
Ryan helped show me a couple of storage units and he was very nice and personable! If anyone is looking to rent at a storage facility, I highly recommend this one! The property is well kept and very clean as well!
I came to the storage facility earlier today and was warmly welcomed by Babes and Ryan. Due to my current living situation I had a few questions about storing one of my vehicles there. Both Babes and Ryan worked together to come up with the absolute best and cost effective solution to my situation. I left feeling completely taken care of. If you ever need to store anything visit this location and ask for Babes and Ryan. They were absolutely amazing!
Babes was very friendly and pleasant and provided excellent service.
We have had a storage unit here for almost two years. We asked Thomas and Sibbina to help us downsize and transfer into a new unit. They both were very courteous, helpful and presented all of our options. We chose to stay in this Public Storage facility because it is very secure, clean and well maintained. We highly recommend this storage facility.
Babes was a total pleasure to work with, what a sweet lady! I'm very happy we went with this Public Storage location. The drive up option to each unit is very convenient and Babes assured me that if and when we need more space it wont be a problem to upgrade to a larger unit. The space was well kept and clean. Great experience!
The local staff, Thomas in particular, are very helpful and generally friendly. The Edmonds facility is very clean and the units are in excellent condition. Access is fairly easy even for large vehicles. Our moving company brought a tractor and 48' trailer right to our unit, which was on the center isle directly forward from the gate. Dealing with the larger company is a pain in the neck. Granted, I have never rented a storage unit before and hope to never have to do so again. From my perspective the billing system is horrible. They send out a notice on the 12th of the month, even if you have paid several months in advance. Their online bill does not present an accurate balance unless you pay your bill monthly. In addition, since the bill appears the same as promotion emails, it will likely go directly to your spam folder. In other words, they don't have a billing system, they have a reminder system and remind you even if you don't owe anything. And stand by to be amazed at the late charge, yikes, We had one thanks to the spam issue. Would I recommend them? No. Would I hire Thomas? In a heartbeat. Good people, clean storage, large impersonal corporation with lousy systems.
Thomas was great. Got a good unit and it was quick and easy
I stopped by the storage facility today. A wonderful young man by the name of Ryan helped me. He was very helpful, courteous, knowledgeable and friendly. He thoroughly explained all of my options in renting a storage unit. I just stopped on my lunch break and will return to sign up. I was extremely impressed and will recommend him to all of my friends and family. Ryan is much appreciated! Thank you!
Ryan and Thomas were very helpful and would highly recommend the facility.
thanks to BABES She help me to clear the price of a storage and give me new ideas and prices for a bigger one because Im planning to bring more staff she is great and really help person
Our family has been a customer at this Public Storage location for several years, and we are always amazed at the level of personal service we receive as our storage needs and various projects change and evolve. One of the managers, Art, is particularly helpful and always takes the time to ask key questions to ensure that we are factoring in all the considerations of our specific needs. Inevitably, his authentic interest in making sure our needs are met to the highest standards and greatest value, he ends up alerting us to factors that we hadn't yet considered. We really appreciate this excellent level of service and the great value we receive from Public Storage.
Thomas is rad. Visit him and be sarcastic for fun times. Make storage way more fun than it should be!
Over all this was a great experience. The staff showed me the unit and made sure it was the right fit for all my stuff. They were super helpful.
Sat down with Thomas today for my first storage rental. He made everything easy and comfortable. Facilities were organized and very friendly! Glad to be here
Julie was amazing and I even got to ride on the electric car
Good, fast, easy and service.
Very easy, good prices. Great customer services
Easy, quick and efficient.
super easy storage! we were able to get an awesome deal even tho they were really full.. I think Carolyn and Julie went out of there way to help us and we are more than grateful!! we will continue using you guys! thanks!!
I had a very good experience when signing up for Public Storage. Prices are very reasonable, and very helpful people are there and answered all questions .
The service by Julie was very professional. Not real happy that, to save $10/month, I had to go home and reserve the storage space online and then come back to the site to finish, really stupid. Should not need to do that! Jim
There guys are awesome, very good customer service, clean place, probably the nicest rental storage i have been to.
These guys rock
Very good service. Dealt with Ryan and Carolyn. The service was very professional and they were super friendly. Left laughing and smiling. Great place!
This place rocks
This was a convenient place to store some things for a couple weeks as we were packing and moving from a house to an apartment. The only problem is the insurance requirement that seems to be a ripoff.
Ryan and Thomas were very cool and helped me find the absolute best unit they had and even through in a little quality entertainment!
Aleah, Ryan and Thomas were very helpful and friendly both on the phone and in person. they took they time to go over the lease contract and provided a copy of all legal docs.
Thomas is a great guy to work with. Very on top of things!
Thomas is very personable and accommodating! Very clean property.
Very nice and quick service.
Ryan and Thomas are exceedingly patient and good are great managers! I would highly recommend this Public Storage to anyone looking for self storage.
Al and Thomas are always a pleasure to come see. This facility is a very convenient location. Nice and clean grounds.
Aleah help me out by waving my late fee because we lost our job an she was real professional about the whole situation really appreciated... She has real good customer service!!!
Great service by Julie! She was very lovely and patient when explaining the billing and storage access details. The only caveat is there are several "required" add-on costs (lock, insurance, administrative fee) that pretty much negate the $1 first month's rent deal.
Not sure what these recent reviewers encountered, but my experience has been great (so far). When I first walked in, Thomas was smiling and jovial, and alongside was an equally-smiling, jovial female employee just leaving (clad in an obviously higher management style 'Public Storage' polo shirt as compared to the in-store guys' two-tone polos). He happily told me she was the "big boss," in charge of the whole western half of Washington State or something. So naturally I figured Thomas's happy demeanor would fade with big boss's taillights. Instead, he continued as nice and friendly as he could be. I'm a huge Denver Broncos fan - we had just lost the Super Bowl to the Seattle Seahawks, and when the topic came up, I kidded him that the Public Storage colors were same as Broncos colors (they are actually), and he kidded back about the Super Bowl, in an acceptably nice enough way. He tried to high-ball me on price for a 5 x 15, and he did require I purchase the mandatory insurance and mandatory $9 cylinder lock, but that's just his job. I knew the lower price from online, and he gladly obliged, plus I didn't have a lock anyway, so $9 was a pretty good deal. Thomas was also quite generous with rides back and forth, and even with a bottle of water - and THAT IS MY #1 BEEF: No vending machines of any kind. Really you ask? At a place where the forecast for a customer's manual labor is 100%? Yes, really I answer. But if that's my #1 beef, the place must be pretty good. I don't know what more I wanted, needed or expected from a storage unit, so: Without reservation, 5 Stars. Regarding some of the recent reviews ... there is another Public Storage just 6 blocks south and on the same side of the road as this one, maybe that's it?
Very personable experience getting set up by Julie.
I really enjoyed my experience, Ryan and Thomas was able to answer all my questions and concerns. Made it feel like the right fit. I would recommend this public storage to everyone!
Great experience and great staff betty helpful
Thomas was excellent. Treated us great !
Thomas was very unprofessional. In general P.S. is great along with nearly all employees. However; I am very disappointed with my interaction with Thomas.
Thomas is great come visit him for awesome service.
Thomas is awesome and has all the packing supplies you need.
Thomas was working there and he was very helpful. Check this public storage out before the one further up 99!
Aleah did a good job in me rental
Aleah, and Julie are very pleasant to deal with.
Love the facility
Chris is great. Many thanks
Zhen is wonderful! I got a larger unit for a discounted price. Thank you!
These guys are great!! Thomas and Julie did a great job.
What a great experience, my girlfriend and I were treated like royalty. Thanks to Thomas for making our moving experience a bit easier, keep doing what your doing.
Thomas was outstanding to work with! Love public storage
Great staff and eager to help.
Great place! Workers were so helpful even with all my requests! My storage room was very clean and really couldn't ask for more!
This storage facility is a joke. I read the other reviews and can't help but think that they are fake, or written by their own staff. My experience with this place was horrific. First off,the unit I rented was damp ruining some belongings, the maintenance on the grounds, well let's just say there was an old dresser sitting outside in my row for at least a month, not to mention, trash everywhere constantly. I would literally watch the staff walk right past the trash and it wouldn't even cross their mind to pick anything up. I have never seen such lazy employees. Also not one light worked down my row, literally not one, and in the evenings it was so scary to be there if it were dark. Now let me tell you about the worst thing that happened there, I was at my unit one night past gate time, not realizing it was past gate time, when my boyfriend and I were ready to leave, we had a car creep up on us with bright lights, then he chased us as we headed To the gate, almost to the keypad we hear a man screaming police get out of your car and get on the ground!! We proceeded to the gate startled and afraid we put our code in only to find out that we had been locked in by this man. A nearby police officer heard the man screaming and came over to the gate. Come to find out it was the manager behind us, who had referred to himself as the police, and told us to hit the ground. Needless to say I only went back one more time to retrieve my belongings.the manager of the place is a complete psycho and totally out of control. He is lucky I did not press charges on him. He could have simply just told us that it was past 9:00 and we had to exit. Not act crazy. I was totally at a loss paying for a place I never even completely had moved into. Then having to move what I had there out. Total rip off. I DO NOT RECOMMEND THIS PARTICULAR FACILITY AT ALL!!! Go to another location. Km 03/01/14
Very good customer service,
I just want to say how helpful and friendly the staff at this storage place are. I've stored a couple of times and my experience was great. Aleah has always been there to help and her smile is contagious. Would totally recommend
I was really impressed with the friendly helpful service that was provided to me
Aleah and Babes were a great help. They are professional and knowledgeable and took the time to answer all of my questions. Even though it was close to closing time they weren't in a rush. They got me set up with a storage space that was a perfect fit. They went above and beyond to accomodate my needs. I really appreciated their help at the end of a long hard move!
Excellent employee (Adjoa) helped with the setup of my account. Storage area was clean and ready to go
Friendly and helpful front desk staff. Property is clean and neat. Storage unit was in good condition. No complaints!