Public Storage Self-Storage Units at 2109 Greenwell Road, Virginia Beach, VA

Rented a unit for $183 in April 2023. Fast forward 5 months, and they've jacked my rent up to $239/month. That's more than a 30% increase in less than 6 months. RIP OFF!

Geo is wonderful and personable she really knows how to care for her customers!

Gio is the best! I have a storage unit in Las Gaviotas Blvd that nobody staffs and I needed some help, she was able to help and resolve all my problems. She was a joy to work with!!

Geo helped me make renting easy and painless.

Public storage raises the rent every time they get the chance. I have been a customer fort 13 years, and started this unit at $85 month, stuck in the far back of the storage facility, surrounded by buses, trucks, boats, RVs or anything they can squeeze in a space. Often it blocks one of my entrances/exits so it is quite inconvenient. They have done NOTHING to improve the property, and the gate is often broken/left open which is not safe, and it stays that way for months at a time. Yet they keep raising the rent now they want $185 for same unit I have been renting for years. I would like to say that Geo has always provided me with excellent customer service. She is friendly and helpful always! Otherwise Public Storage STINKS!

The property manager Mrs geo was amazing helped me with everything I need it.

Ms Geo is the most kind and helpful person I’ve ever met. She runs everything so well and always has a smile. Best location ever!

Geo was very helpful. She made sure I was taken care of and even made sure the unit was at a proper temperature for my belongings. Highly recommend this service!

Gio is fantastic! She goes above and beyond to make sure her customers are satisfied. I wouldn’t rent a storage unit anywhere else!

Paid for an air conditioned unit ($125/mo I might add for a 4x10). I arrived on July 5th to put my stuff inside the unit and noticed it was EXTREMELY hot inside. No difference between outside and inside. I let the very sweet gal up front know so we walked over together and turned the air on. She explained to me that they torn the air off at night so it doesn't freeze. Yeah, okay.... I told her I wasgoing to come back in a few days to see if it's actually cool. Here I amon July 9th with 1 more load of items and it's STILL 85 degrees inside this building. NOT "air conditioned" AT ALL!! They are ripping people off because they know most of us don't drop by to check. We'll, I for one don't like my money stolen. I'll be back tomorrow (Monday) for a full refund and will vacate the premises. UPDATE: 7/21/23 The units AC is still not on a a reading 85 degrees inside. Paying for air conditioning, yet not receiving air conditioning. 😒 even AFTER their response to my review. Disheartening to say the least.

The property manager Geo was extremely helpful and accommodating. Made both occupying and vacating the space quick and easy.

Geo helped me with my storage place. She is wonderful!

Ask for Geo shes the best

GEO did a very good job with helping me to set up a storage unit and provided excellent customer service.

Geo is awesome at helping to keep our things safe. Living in VB, we all have little space so off season things are great stored here. She keeps the grounds looked after safe. Public storage Greenwell also helped me to find a smaller unit when it was time for me to downsize. I’m very happy with the service! I highly recommend!

Excellent experience at this storage location. Geo is fantastic.

Geo was very kind, helpful, and very knowledgeable, I highly recommend storing at this location.

Well, the manager (Geo) at this location, displayed an excellent professionalism of customer services, answered all my questions, was very helpful and friendly, would recommend this facility.

Geo was very helpful.

Goo was very nice and helpful

Was there today. Geo was fantastic! She helped me with everything including unplanned lock replacement! Great customer service!!

I’ve have worked in customer service for years but I just want to say Geo the property manager here at public storage is the most amazing person I’ve ever had pleasure of meeting . She went over and beyond to help me rent my first storage . I didn’t wake up this morning expecting to have to rent a storage unit , it wasn’t until about 5pm that I showed up to public storage in a panic but Geo actually cared to help me , genuinely. She is one in a million and I just wanted to express how much I appreciated her today . Also the property is so clean , the units look brand new , I would recommend this location 1000 times over . And thank you again Geo!! I’ll always remember my experience here

Came in yesterday and Lisa was a tremendous help. She was knowledgable, super friendly and professional. Took me to the storage units so I could take a look at the sizes and was beyond helpful. Very happy customer.

Geo gives a good customer service

Geo, I was treated with excellent customer service. She explained everything to me in detail and she help me to access the gate on my iPhone. I would highly recommend anybody coming to this location for storage usage. Perfect excellent service they will walk you through and take your time with you. .

Logan was very helpful at making me feel welcomed and answered all questions upfront. I recommend this storage! Give the employees a bonus for excellent professionalism.

Geo was amazing and sooo helpful with us. She was patient with all of our questions. 10/10 recommend.

Geo, was a great help to me. And a very professional and nice young lady. I recommend Geo for employee of the year! Thank you Geo!

Best storage place I’ve used in Virginia! Highly recommend. I have multiple units throughout the state due to business and personal needs. This one is by far the best when it comes to cleanliness, safety, access, and customer service. Especially Geo! In the last year or two I’ve only needed to contact customer service once or twice to update my billing or other simple matters. Geo has always been responsive, super helpful, and goes out of her way to assist. If you’re looking for a reputable place to store your valuables or junk, look no further.

Geo ,good helpful person for my rental unit

Geo has been absolutely wonderful and helpful. You have a gem there.

I just wanted to take a moment and let everyone know how amazing Geo (Manager) is!! My need for storage is based on an unfortunate event in my life, so to see Geo's smiling face everytime I enter the gates, is a breath of fresh air. Geo always takes the time to wave & say Hi, and always helps me out with any questions I have; even on her lunch break. You can tell she's a hard working woman and that customer service is her #1 priority. We need more Geo's in the world :)

New customer: Great place to store your belongings. Geo the property manager is wonderful with any sort of assistance you need as well

Geo was really easy to work with. Great service and she’s really nice☺️.

Tracy is amazing! Very knowledgeable and professional. The check in was quick and easy. Highly recommend. Y’all need to give her a raise!

Geo is very helpful whenever I come in the store

Geo..very nice and kind good customer service skills you the best keep up the good work

Came in to add my wife to the rental in case I was out of town and needed to be contacted - at the request of the owner. Stayed and chatted for 10 minutes! Geo is extremely friendly and considerate. She wanted to make sure things were in order for me if I was out of town for work. Looking forward to our next chat!

Geo was fantastic. She made the rental of our storage unit super smooth and easy. I came from California to Virginia to store my son’s things while he is on deployment with the Navy. Geo helped with the process while I was in CA all the way to the time that we vacated our unit. Excellent.

Ms Geo is very helpful whenever I need help

Geo was very helpful. She was extremely mindful of my situation and helped me get the perfect unit!

Geo was very helpful and when close to closing hour and in my time of need due to certain circumstances, she pulled through and helped me out Very friendly and very straightforward , I will recommend this location to anyone

After 4 years of storage never one bad experience. Highly recommend, the property manager is A+++, thank you for a top notch storage solution!!

The staff at 2109 greenwell road was fantastic!!! Her name was Geo. I had purchased a storage and unfortunately didn’t need it much later, she helped me out with my situation. She was awesome before and after.

Geo has always been very helpful and welcoming very time I am in the office needing something.

Came here and spoke to Ms Geo- she was very great and explained everything thoroughly. even though I asked a million questions- she was not frustrated or deterred. Great customer service here!! would recommend to anyone

The manager at Public Storage is very helpful. Customer service was great. I highly recommend public storage.

She’s so sweet and nice

Amazing !!! :)

Mrs Geo is amazing she is very professional and polite :)

Geo was extremely nice and professional excellent customer service :)

Geo did such a great job at assisting me with a storage unit! She offers great customer service and helped me picking out a storage unit that will help fit my needs!

Amazing and quick service, Geo was a great help!

Geo has been very helpful. Great customer service at this Greenwell Rd location.

Geo is very nice and pleasant great experience

Gio give good customer service

Geo is always very helpful answering questions.

Geo is so helpful and friendly. She exemplifies the best customer service and is a great asset in promoting the .Public Storage brand.

The manager Geo has always provided me with excellent customer service and is always available to answer questions! She’s great!!

Geo was very helpful!!! Her customer service was awesome!

Géo is amazing and the facility is clean and properly ran!! I would always choose public storage here!

Geo was amazing! She was very welcoming and helped me with my payment. Super speedy service and very friendly! Would definitely recommend to my friends!!

Geo was very pleasant, great service with a smile!!!!!

The manager at this Public Storage, Geo, is great. She noticed that the lock on my unit was too small and she wanted to make sure it was secure. After calling me to discuss, she put another lock on it until I could get there to change it. She’s always looking out for her clients.

Great customer service. Geo will help you out with anything you need. Gate is accessible through a phone app which is extremely convenient as well.

Geo, is great management, always friendly, handles any issues immediately

The service at this particular Public Storage was phenomenal! Geo, in particular, at Public Storage on Greenwell Rd was absolutely fantastic. Not only did she assist me throughout the entire process, she kept in touch with me when more suitable options were available for me. As an AD military member who is moving, her efforts were crucial to my upcoming move and made it just a little bit easier. A sincere thank you! Your efforts were greatly appreciated.

I have rented two units from this Public Storage and have nothing but good things to say! Ms. Geo and the rest of the staff are extremely helpful and are always there if in need of assistance. 10/5 Stars:)

Fantastic facility and wonderful staff! Highly recommend!

Great Public Storage facility. Geo was very helpful as always. Great attitude. Always helpful and always friendly. There are a lot of public storage facilities but there is only one Geo.

Good place to store .

I've had a really good experience thanks to Geo at the Greenwell Road Public Storage in Virginia Beach. She walked me to the unit so I could see before signing up. Then she set me up with the Public storage App so I could get in and out using my phone. I'm selling home and needed to declutter so I got a large storage unit. Then with closing date looming, I realized I needed more space so I came back to get another unit and she was just as helpful the second time.

Was very happy with Geo who had helped me out for the very first time & this also being my first time renting out a storage had a phenomenal experience!

Geo was super accommodating and helpful with our move out. Definitely recommend!

Older facilities

Geo was the person working the day I got my unit and she was extremely helpful and thorough in explaining everything to me. I am glad I chose this location seeing as its close to my job and I am less stressed having to haul my stuff around.

Ceiling collapsed in the unit a known problem at this facility. Public storage management absolutely awful to deal with callbacks rudeness all customer service. The ceiling is drywall improperly secured to the joists fell down on all my goods minimal damage but extensive dirt debris and time to clean. Do not rent from these people they are terrible! Would give a zero if possible

Geo gave me 5 star service making sure i got the best deal for what i needed and the right size unit for my belongings

Very helpful, friendly, knowledgeable staff.

Geo was incredibly helpful and quick to assist. She also helped me download the app so I can open the gates without pushing all the numbers! She was awesome!

Geo was very professional and helpful

Geo is great and always so helpful!

I really wanted to rent from Public Storage at this location because it is convenient to where I live and it looks well-maintained and professionally run. I've spoken with Geo, the Manager, several times. She's friendly, professional, and responsive. So far, it's been a great experience!

Geo was most helpful. Great experience. Good facility. Good rate. I'm a happy camper.!!

Geo is gives me very customer service!!!

Gio has been a wonderful surprise. We moved to Virginia beach and it was very stressful to find a good storage place. Now we will only go to public storage because of Gio. Thank you!

This public storage is really clean, I like Geo, because she cares for her customers…

Geo helped me and was very accommodating and helpful much thanks

I have used storage units in numerous states.. i would have to say Geo is amazing and offers very personable service! She is great! Thank you very much ma’am for being so friendly and professional!

Geo went above and beyond. Thank you!

Here’s the deal. Sure, you have other options when it comes to storing your belongings. But you don’t have any other options that include Geo, the manager at Greenwell Rd. Her dedication to the security and well being of your stuff is second to none. She won’t stop until you have everything you need. Maybe you’ve stored your things a few times and you think to yourself, “I’ve done this a few times, I know everything I need to know about storing my things.” I thought the same thing and I’m here to tell you... you don’t, but Geo does. So head on down to Public Storage on Greenwell Rd, talk to Geo, and sleep soundly tonight knowing your most cherished family heirlooms are in great hands.

Geo was pleasant to work with.Did a great job locating a unit at the last minute. Well done customer service. The location was perfect an was able to get another unit . Very persistent making sure I was happy! Thank you Geo!

Geo calls me when my payments are declined instead of just letting the storage lockers default. The are always going above and beyond and always has a great attitude.

This location is incredibly efficient and has been a pleasant experience on boarding my belongings with the help of Geo! She went above and beyond to make sure I was situated. Overall great experience !!

Geo was awesome and helped me out quickly!

Great service here from Geo! Really watches out for the customer.

Geo was absolutely wonderful in assisting me with setting up my new storage unit. Will recommend Geo and Public Storage to anyone needing a storage facility

Wonderful experience checking out. Geo was very helpful and willing to assist and describe every step of the check out process. Extremely easy and cannot say enough about the customer service. Thanks!

This was my first time renting a storage unit, Geo was very helpful and patient as she explained the whole process of renting. Great experience!

Thanks Geo for helping us get a small storage unit! You very very attentive and friendly.

When I visit Public Storage Geo always stops-by my Unit to give me a friendly greeting.

Great service, geo was super helpful! I had to shift to a larger unit and she walked me around and found a perfect unit, then provide lots of good advice passed along by other customers.

The manager Geo was very thoughtful and helpful. She walked me through the whole process and what all I would need to pack up and store my belongings in my house. Definitely recommend.

Geo is the best. She is always friendly and helpfull. Keep up the good work Geo.

Geo gave great customer service Highly recommend

I got a storage locker yesterday and the Manager GEO is Amazing. She was so informative and helpful. She made a stressful moving situation so much easier. Me and my wife were thrilled to know she is the manager where we are storing all our families belongings. Ty

Geo gave great customer service!

Very helpful worker (Geo). Set me up really easily!

Geo is always very helpful whenever I need help. I have been dealing with her for over8 years Thanks

Very helpful lady named Geo.

Geo is the best! She is very professional and extremely knowledgeable on how to properly store all items. She is always willing to help!

To start, I recieved detailed explanations of the rates and units available. Everything was upfront and to the point. I was put in contact with Geo, the location manager who personally ensured that I was wee taken care of. Overall, very helpful. The problem I have is that Google won't allow me to rate higher. If I could I would give 6 stars

Geo is not only absolutely charming but also provides the utmost in customer service. She is attentive, informative, and provides options that meet the customers needs and concerns.

Geo was absolutely phenomenal in getting my unit set. Best experience ever! 10/10

Geo is always so helpful and friendly. Great communication and convenient location.

Excellent customer service! I highly commend GEO, one of the representatives, who helped me every step of the way.

Very happy with our storage and manager Geo, for all her help!

Very professional, quick and efficient. I got everything I needed in one location!! Gio was awesome!! The whole process was effective and painless!!

Geo helped me get set up with my storage unit and has been so friendly and great all around!

Geo is extremely helpful and efficient and I am happy my things are stored in a good environment.

I HAVE USED THIS LOCATION 3 TIMES . SERVICE HAS ALWAYS BEEN 5 STAR

Great Customer service!!!!!! Geo is always polite and courteous. Whenever I need assistance she is always available. Geo has truly made me feel apart of the Public Storage family. I will never go to another storage location for as long as I live in this area. I have always appreciated good customer service since I too am in the field. So even if I’m a little behind on my bill, whenever I see that number on my screen I rush to answer it. Thank you so much for the excellent years of service you have provided me with.

Geeat the front desk is professional thorough and efficient. She helped me downsize my unit and little to no time and made things very comfortable and easy admidst all of the chaos. Thank you

Candace at store location 08137 is awesome! The place is great I checking in and had a storage in under 10 minutes! Thx Candace

Geo is amazing! Helped me out right before deploying, even though I was back and forth on getting a unit. Need more people like her who go the extra mile to help anyone. Thank you!

Mrs Geo customer service is too notch ... !!!! Would recommend this storage to any one looking

I really like the extra effort that Geo, the manager puts into the services.

Geo is wonderful very professional and efficient with a smile.

Candice was a wonderful employee and helped me get up with my my new unit fast. Thank you!!!

Geo was wonderful to work with! She was extremely quick to assist and very helpful. Made the process very easy.

It's true...Geo is amazing! So friendly & helpful. Happy with our unit and the ease of everything. Secure and safe feeling. Highly recommend.

Geo

storage center right on shore drive and 13. Easy to access Geo always provides excellent service and they have good office hours.

Geo here at Public Storage great friendly person. Great customer service.

I read the reviews about Geo when looking for a storage space. All the reviews were extremely positive and this was the deciding factor in my decision to choose Public Storage over another company. When I went to rent my space at the Greenwell Road location I was not disappointed. She is lovely and genuine. I trust her to watch over this property and to address and fix any glitches if they happen to come up. I would recommend this property and especially Geo without hesitation. .

Geo out standing

Geo has been most helpful! Friendly and sincere.

Geo was awesome... she helped me find a lower priced unit then what was available at this location. I highly recommend.. ask for Geo

Mrs Geo helped me with the move in and was extremely helpful and had wonderful customer service , highly recommend visiting if you are in need of storage options

I’ve lived all over the US and have had some bad experiences with personal storage options. This is without a doubt the best experience I’ve had. Gee goes above and beyond to ensure the facilities are well kept and ready for use. Not only is this a clean facility but Gee opened up a full 45 minutes ahead of schedule to support me moving some household items into my rented unit. She provided me with an additional tarp to cover a mattress to prevent it from dust. This level of service is the best I’ve seen, not just in storage. Thank you Gee and Public Storage for helping a military guy out. God Bless!

Geo is superb! She was amazing throughout my use of her storage units. She was helpful every time I called and made my move out very smooth. I would highly recommend this public storage. Thank you GEO!

Miss Geo in very thorough and very nice. She made sure I got all my paperwork quickly, showed my partner the unit before we signed, and gave us a better deal than what I had online. She even called to remind me about payments due. It's a clean facility. I recommend if you need something in the area.

I recently opened a unit here and had Geo help me get everything setup. She was very friendly & knowledgeable will all of my questions. The process was quick & easy, I would highly recommend this location & Geo was a great employee to work with along the way!

I have been using this storage unit for years! Geo manages the storage unit and does a great job. Thank Geo!!!

Great Job Bre!!!

Geo gave a great customer service and helped call me if I needed anything and remind me for the payment

Brenda was amazing! She was very knowledgeable and personable. She has made this experience easy and comfortable. I would definitely recommend this place to a friend.

I loved Brenda's customer service. She greeted me with a smile.

Geo has always been helpful and kind helping me move in. Geo is awesome.

Geo has been very helpful the whole time I’ve had a unit here. Would recommend!

Candice is A-mazing! She was so helpful and went above and beyond. What a great asset you have!

Great experience and great customer service. Everything was straight forward and painless, thank you again Candice for all your help.

Geo was extremely helpful and friendly. Made the process very simple.

Public Storage on Greenwell is awesome!!!! The whole management is great and helpful especially Ms. Geo👍 I highly recommend renting from them:)

Geo was pleasant and helpful. She showed me the best storage for my needs at the best rate. I recommend her highy.

Geo great service.

Geo is the best around! I always love coming to my storage unit just to say hi to her. Place is always clean and super accommodating. Geo is who makes me keep coming back to this location!!

Wonderful service! The management (Geo) has been exceptionally helpful with getting us the unit that we needed and is always very friendly. We highly recommend this location for storage.

This place is haunted. I like the spot, though. Lighthouse office, clerk always has been supportive. But don't drink the fountain water because it came out brown. Publis Storage is definitely haunted though, take the advice, seriously and pack a torch.

Geo was very helpful in answering my questions and getting me the unit i need.

Geo was amazing and super nice

Geo was very professional and helpfully and location was great!

Gia, Great Customer Service!

The staff (Geo) is very helpful. The location is ideal.

Brenda is awesome and very friendly. I love her personality. She is always willing to help. She a great person overall

Geo was very helpful, polite and very professional. Definitely will refer this location!

Public Storage is a great place to store your personal belongings. The property manager Geo was very friendly.

Geo is very friendly and a very nice person.

Geo was very helpful.

Alexis was very nice and stayed after hours to help me complete my contract and get set up.

My experience with this facility was stellar. Geo is particularly friendly and helpful. Would definitely recommend.

GEO was extremely helpful on my visit today

Geo was very helpful and very cheerful and made the check in very easy. I will recommend this location to friends and family.

We were looking for storage and a specific size unit. The size we needed was not available, but within a week or two Geo called to tell us there was a unit available. I can't say enough about our experience with her. She was very friendly and joy filled. You can tell she loves what she does, and loves life. The facility is very clean, and Geo was wonderful in explaining everything to us. We would highly recommend this storage facility.

I had the best customer service with Geo today! She is professional and friendly! Great place to store your items!

My experience with Geo was excellent. Very nice, and went above and beyond to help me get. I definitely recommend getting a storage unit here.

Geo is awesome! She helped with everything!

Geo has been very helpful and did a great job getting me set up with a unit. She is always available when needed and speaks with me and asks if everything is going ok every time I stop by to get in my unit.

Gia is so friendly and does a great job at this storage unit. She manages it well. She is very helpful. I would highly recommend Public Storage on Greenwell road, Virginia Beach. Gia does a great job keeping the unit clean. Thank you Gia. Kathi

Geo was great to work with. Very helpful!

Geo helped me check in today - phenomenal service. Thank you very much!

Geo has great service and very helpful.

Geo was wonderful, kind and very helpful. The storage units are clean and safe. I will not use another Storage Unit in Virginia Beach. I would recommend going to GEO at Public Storage on Greenwell Road. Thank you Geo for everything😊

Geo is amazing and very helpful. Great place!!!

Geo, was fabulous. She was very friendly, explained everything in detail! The staff members were very helpful, even helped with measurements I needed for items to store! The facilities were clean and well protected!

This place is awesome! Geo’s customer Service was amazing! I highly recommend it.

Ms. Geo that runs this one has great customer service. I would recommend this place to anyone.

Geo was extremely helpful in getting our unit up and taking care of our requests. I believe she went above and beyond to make the process as painless as possible! Would recommend 10/10

Mrs. Geo was the most pleasant representative. There are many storage providers you could go to but this one is the easiest and best. Easy to set up, easy to pay, and easy access whenever you want.

Geo is very friendly and helped me out!

Geo is incredibly helpful and kind and helped make my moving experience easier and less stressful :)

Danisha was awesome and happy to help when we walked in today! Very friendly! Would recommend to anyone!

Mrs. Geo is the best manager in Virginia.

Just your typical stoarge facility. I have had a unit here for about 3 months, the door was a little damaged and still is. It doesn't look like they intend to repair it. My son moved out of his appartment so we rented another unit. This one has a hole in the cealing. To make it even better we get a lettey letting us know their rates are going up, looks like about 25%, next month.

I’m so happy that I stopped at public storage. Danisha was wonderful. She could see I was nervous. She answered my questions and showed me different units. You guys are lucky to have her. I just moved here and she was exceptional. Thanks Danisha

Danisha was extremely helpful and patient and efficient in helping me rent a locker. GREAT SERVICE!

Rented storage unit. Excellent customer service. Thanks again Danisha

Location is tough to navigate.

Mrs. Geo did a fantastic job helping me choose a storage unit. Amzing customer service

Geo is very nice professional and nice straight forward good business

Geo the manager, has been extremely helpful, kind, and straightforward. 10 out of 10 on customer service. Facility is very convenient. And pricing is reasonable.

I walked in to Public Storsge and spoke with Danisha who showed me several units. She was patient, kind and her customer service was outstanding. AND I signed up for a unit today! Thanks again Danisha.

Easy no hassle experience from start to finish. Both front desk employees were very helpful and Denise especially during check out.

Danisha was great.

Danish’s was very helpful and a pleasure to work with. Would use this location again.

We just opened our storage two weeks ago and the service was friendly and fast. Our reservation online was immediately responded to by phone and the attendant, Geo, was both friendly and thoughtful with the additional services she offered. The facility is clean and the price was better than some competitors in the area.

Danisha was wonderful today helping me choose the correct size packing boxes to move my dad. She worked with me patiently as I changed my mind about whether I needed a xlarge or just a large box. Great customer service, clean and orderly environment, and competitive prices make this a great choice when choosing packing supplies! Thanks again, Danisha.

Geo is a great help! They have provided great customer service!

Best storage place ever! I have had a unit for 5 years here and have had nothing but the best service. Geo is fabulous and I sometimes come by just to see her! The prices are great too :]

Geo is fantastic. Always superior customer service!

If I could rate this place a negative star I would. DO NOT STORE YOUR STUFF HERE! By far the worse storage unit I have ever used. We rented one of the large steps units. Within 3 months of renting they raised our monthly fee for “maintenance keep up” of the facility. We had moved to the east coast for a year (military) and had no way of moving our items out of the unit so we were charged nearly $200 a month. On top of that once we came back (early) we learned that the front gates were broken and were left wide open day and night and had been broken for months. We were paying extra for a broken and unsafe facility and they don’t even have video security. None of the workers know a single thing and the regional manager is of no help and is just after your money. And if it couldn’t get worse when we moved out at least 4 boxes in the very back on the unit were completely wet and molded!! Oh and did I mention filled with COCKROACHES!!!!!! They were EVERYWHERE and huge!!! My movers said they were the biggest cockroaches they have ever seen. I found them still in my boxes and house once we moved into our new place. I am disgusted by the facility and how they company ran their business. I would never recommend this place!!!

Awesome customer service....Geo was super helpful with my boxes!!

Daniesha was very helpful and answered all my questions. Explained the rates.

Geo awesome customer service

Danisha was extremely kind, her customer service was sincere and helpful. She was thorough and made the process of a potentially annoying situation, smooth. Thanks Danisha!

Terrible security. The gates have stayed open for at least 6 months. No apparent security at night and the gate is wide open.

Best auctioneer ever ..!! You rock Michelle

Excellent service to arrange for a move to a larger unit. Lindsey, as a new employee just this week, was super helpful and went out of her way to call for assistance and show me available units. She made my transition smooth, efficient, and fast.

Danisha was friendly and helpful in recommending packing supplies for my upcoming move!

Tina was very nice and helpful. She showed me what I would need to pack my fine China and glass figurines. Great place to store and buy packing materials.

Tina was amazing!!!! She answer all my questions, came out and checked on me. She went above and beyond. Thanks Tina

Danisha was kind & helpful. It's our first time renting at public storage. I hope it's a long happy relationship.

Clean facility and great interaction with all their staff, Tina was very helpful with our storage needs. I recommend using Public Storage.

Staff is super nice, prices are great, units are clean and will lit. Exactly what i needed! Tina in the office was awesome! So helpful and well informed.

Tina was very helpful for me today!

Public storage is a great place to store your things! Tina was great and gave wonderful customer service! Highly recommend!

Tina was a wonderful person.

Good service and good people. Simple to move in and set up. I kept my things here for a year with no problems and vacated even easier. Tina was great to work with and very friendly.

Tina was Great. She was happy, polite, and allot of help. Awesome service.

Tina is super friendly and helpful!

Exellent service Tina

Tina was awesome!!! Easy to set-up w/ amazing customer service!!! We made the right decision going with Public Storage! :)

I came in yesterday to get a box and supplies to ship a quilt. Tina was very helpful and kind. Nice and clean.

I love this facility, the staff is super amazing! Stacy was very helpful for my son's move over the Labor Day weekend. I highly recommend this place !!!

Thanks Tina for your awesome customer service

Great storage place. Tina was very helpful with the vacate process. Security of the lot was very good as well.

Tina is the Best! Extremely helpful under a stressful situation. Very accommodating !

Tina provided excellent customer service

I relocated here on a Saturday and went to this site on Sunday. Tammy greeted me with a smile and answered all my questions. She even helped me get a larger unit because I underestimated how much stuff I actually had to put in storage. Tammy's customer service made dealing with Public Storage worth my time.

Had a great experience getting my unit from Public Storage. Clean facilities, good security. Tina very knowledgeable and courteous.

Tina did a great job very professional And very informative

I love this facility! Tina is wonderful - always around to help when needed! It is always clean and feels safe.

Convenient location with well cared for facilities. One of the office workers (Tina) was super helpful when my unit needed some maintenance. She also made my checkout process very easy. I highly recommend this facility due to the ease of access and professionalism of the staff!

Tina was great! She gets 6 stars (when available)! She was friendly and knowledgeable. She had everything we needed to pack up a house.

Tina makes moving fun, well at least getting ready for the packing. She helped us pick out all the necessary boxes and packing material we would need. And she was spot on. So we are now, as they say "Moving On!

Awesome service and very friendly! Tina was very sweet and helpful!

Tina helped us out and was awesome!

Tina was friendly and helpful! We were able to complete the leasing process quickly, and at a great rate.

Tina signed me up with an email address and auto pay she did a good job for me thank you

Great customer service, thanks Tina

Tina m great service

Tina M. Great service!

Great long term storage experience Tina has been very helpful and got all packing for moving supplies together for my relocation to Wisconsin.

I came in close to closing and Tammy was great. She was courteous, friendly and smiled the whole time. Very good customer service. Thank you!

Good customer service. Tina M. Is the greatest

I’ve used this location for 4 years. The location is convenient and the property manager, Tina, is very professional and courteous. Would highly recommend this location.

Good place, Tina is always polite asking how I am when I see her around the facility.

Tina was great I was running late and I wanted to reserve the last unit available and she stayed late waiting for me to show up and was awesome. I couldn't recommend any one better at the front counter.

Needed a last minute larger storage and Tina did a great job helping me out! She did this even thought the business was closing in 5 mins. Thank you Tina! Great customer service!!

great service tina!

Tina is super

Tina da bomb!!!

Awesome service!!! No hassle and super friendly! Tina Rocks!

The shore drive location is great! I don't know if any other storage units are as friendly as the customer service I receive every time I'm there. Geo does walkarounds every day to ensure the place is safe and checks our locks for us. Highly recommended!! Tina was great!

Staff is super friendly, helpful, and knowledgable.

Tina M was an absolute pleasure to work with, she helped me out tremendously, highly recommend using this public storage been a member for 5 years

We were in a few days ago and Tina helped us pick out boxes for our upcoming move. She was very knowledgeable, sweet, and genuinely seemed to care about our move & making sure we got what we needed! Once we got home and started packing we were so glad we took her advice on which boxes to use!!

ASK FOR MONICA SHE ISSS GREAT, FRIENDLY, AND MAKES IT SEEM LIKE SHES IS PERSONALLY WATCHING OVER YOU THINGS

Marsha was very helpful in answering my questions and expediting the processing of the Rental Agreement. The unit I rented did not yet have a light bulb installed so I needed to use a flashlight when I made a drop-off after sunset.

Uncle rented here this morning. Highly recommend this place. Manager, Marsha was very helpful and patient with my uncle.

Monica was great!

Excellent service. What a pleasant esperience and monica was very knowledgeable!

Friendly staff; clean facility. I rented my locker for one month to store my household items while I renovated my house. Of note: - You will be required to purchase a lock from them for use on the locker. Be prepared for that additional expense. - The facility itself is small, and for that reason would not be suitable if you plan on driving a large moving truck to your locker. Monica provided exceptional customer service. Thank you!

Monica was great. Opa!!!

Very friendly staff; Monica was very helpful and patient. This location needs better night-time lighting.

This was the nicest place with the nicest people. I appreciate them treating me so well and I'll be back. Best storage experience I've ever had. Thanks again

I had a great day today with Monica paying my bill.... thanks Monica!!!!

Wonderful property , management and area

Katelyn was awesome! Very helpful! Will definitely ask for her by name.

Property is clean and Jason and Michelle are awesome very friendly!!!

Great service at this location! The proprietor, Jason, is very efficacious in his job, is pleasant, and answered all my questions effectively.

Geo has been very helpful.

Gso fantastic service representative!

Geo was awesome

Tiari was very nice I had a wonderful experience she was very helpful and I'm a greatful for her help. It was very clean and she explained everything in detail

I had a wonderful experience finding the right storage unit with Geo. She is so kind, friendly, and understanding. The facility is very secure, and I feel like my belongings are safe and I am safe. The only thing I would suggest is better night time lighting. Otherwise, it's a wonderful place with friendly staff.

The staff is very friendly and helpful. Geo is excellent.

Terrific service and great location! Geo is wonderful!

Anthony was great upon check in and the property manager Geo resolved any issues I had prior to checking in.

Geo is nice and helpful. I got a great price for my storage unit here, and the units seem to be well taken care of. I recommend this place. I give it four starts only cause I wish it could have been climate control, but for the special price I'm paying, this unit is worth it.

Easy and very helpful staff

Geo was always so nice and helpful. This is a great place to use for storage.

Geo is wonderful! She is helpful, supportive, and gets to know her costumers. I feel confident leaving my belongs in her care.

I must agree with everyone else on here. Geo is wonderful! She is indeed genuinely concerned about the well being of her customers, is extremely knowledgeable about the storage facility, even adding tidbits and advice that one would not normally think of. She is very friendly and fun to talk to as well! I am very pleased with how smoothly my rental transaction went, and would most definitely recommend anyone who is looking for storage to contact Geo today!

Geo is awesome! Great location, and prices are competitive

For years now, Geo has gone above and beyond in every regard. I don't know what we would do without her keeping our storage needs straight. Thank you Geo!!!!!!

Ms. Geo is great!! She helped me move in easily and has been wonderful!! Highly recommended on Green well Road!!

Geo is cool! She is very sweet and kind. Rented immediately just because of her kindness. Good price. $1 for first month. :)

Geo is funny and very sweet! Easy place to use.

I needed to use Public Storage for just a short time frame. From the minute I walked in the doors, I was treated with nothing but respect. Signing in to each time I needed to stop by the unit, I was greeted by name. Geo was more than helpful with everything that is required with renting a storage unit. Very knowledgeable, kind, with great customer service. I would recommend anyone in the Va Beach area to use this place of business.

Geo is an amazing person and has helped me with a storage unit that worked just perfect for me. I have to say she has conducted a professional and pleasant experience for me and I would recommend anyone to her in the future for anyone I know that needs to store anything.

Geo is great. She helped with picking the right unit and even called me to tell me I didnt lock the unit. I would definitely recommend this facility to anyone.

Geo at PS Greenwell Rd was extremely helpful and always made sure to follow up with me via phone calls to ensure that I didn't miss my payments and move out date once I paid my unit in full. Thanks Geo!

I'll start by saying Geo is wonderful to work with, and I would give her 5 stars! I'm only giving 3 stars, because I think they're over-priced on the storage units as well as supplies. I've spent close to $900 for 1 month renting 3 units and some packing supplies. I had to pay a new account administration fee for all three units even though it's just one account. They could have given me a discount for having 3 units when I had plenty of other places I could have gone and received the "1st month free" deal

Geo is one of the most helpful and compassionate people I have dealt with. I met her at her location soon after my sister passed away and I was very upset that day. I appreciate how helpful and kind she was. I have been back only once since and she remembered me as if I had seen her the day before. I am very grateful for her help.

Had no trouble at all. Jeanene helped me find a unit and even allowed me to test fit my car in it to see if its right for me. For sure coming back.

Geo, gives the best custmer service. I really enjoy doing business at public storage with Geo.

Geo the manager is awesome!!! She is so helpful and always accommodating.

I must agree with everyone else on here. Geo is wonderful! She is indeed genuinely concerned about the well being of her customers, is extremely knowledgeable about the storage facility, even adding tidbits and advice that one would not normally think of. She very friendly and fun to talk to as well! I am very pleased with how smoothly my rental transaction went, and would most definitely recommend anyone who is looking for storage to contact Geo today!

Geo was great. She was extremely helpful when i had any questions or problems. 2 thumbs up.

Geo was Excellent service, very polite, and very professional

Geo is fantastic! The best customer service and very pleasant to deal with.

Always keeps you in the loop.

Geo was very helpful and very easy to work with. The whole process was streamlined, made it easy to get a storage unit

Geo is absolutely fantastic. She calls so you avoid late fees! Customer service is absolutely fantastic.

Geo has always been very friendly & helpful ! !

Geo was always helpful and great to deal with. I strongly recommend storing all your worldly goods there. Great experience.

Very efficient, friendly customer service from Geo.

The storage unit itself was clean and nice. Geo the manager is very annoying though. She never shuts up and is super pushy. She is so sure she deserves a 5 star rating that she nags you to review her. I wouldn't use this facility again.

I really appreciate everything the people have done for me and going above and beyond what has been necessary. Especially Geo she has been an amazing lady and very helpful! I will definitely recommend this place to my friends.

Very helpful , and great customer service

Geo has showen me how great customer service should be. She helped me with the storage unit from start to finish in the most professional way possible. I will definitely come back to Pubic Storage if I need to.

Geo is without a doubt one of the most pleasant and genuine person I have had the privilege of meeting in my life. Awesome customer service, and an inviting personality made the rental process a breeze. If I had the choice I would hire 100 Geo's to run my business. Well Done.

Geo was the representative for this facility and was very knowledgable and helpful. She made reserving a storage a pleasent experience as well as piece of mind because of her professionalism. I would strongly recommend this storage facility to anyone that wants a no hassle and easy storage unit reservation.

Excellent service! Very helpful and speedy setup getting what I need.

The staff is AWESOME, Geo really stands out, thank you for being so proactive and professional, we can rest asure knowing that our belongings are in great hands. 🔑

Geo is the absolute best "customer service" associate and Property Manager that could possibly imagine you could have! She sincerely cares about the customers and their "experience". You would think that once you rent a unit, the deal is done... not with Geo! She actually follows through, makes sure all is good, and is sure to make sure that you know when it'; time to make payment’s... All because she cares! Why I ask?.... It’s just because she’s Geo!!! She sincerely doesn't want you to have to pay the late fee. Remarkable service, and a great person top to bottom. Thank you Geo! You made rough transition much easier than it could have been, and mostly likely would have been with most others. 5*++++

Great customer service has a place,face & name. That is Greenwell Rd & her name is Geo, much thanks for all the help.

The staff is very friendly and helpful and the facility is in a nice location

Geo saved us money and provided great customer service.

Geo is awesome

Geo was awesome and extremely helpful. She made the process of moving into the unit I requested fast and easy. Definitely coming back

Geo is an outstanding manager. Helpful, reliable, cheerful.

Geo is very efficient formative and polite excellent representive

Geo was great and very helpful. Price is average the lot and units were well maintained.

Geo is very helpful

Geo helped me get a storage unit and all my packing supplies. The service was beyond outstanding and I would highly recommend this facility to anyone!

Geo was one of the most professional, pleasant, precise people I've had the pleasure of working with when doing a move. It is a stressful time, with many variables that are unclear. Geo was able to determine very quickly what my needs were and how best to match a space with my belongings. She helped me complete the rental process quickly while making sure I understood all options and all regulations clearly. I've hired (and unfortunately fired) many people in my life - I have very rarely encountered a person of such overall quality in academia, industry, or hospitality worlds. Public Storage is very lucky to have her as an employee. She is warm and charming as well as very efficient.

Geo is a very efficient and knowledgeable manager who wastes none of your valuable time when in the stressed situation of moving and storing. I think she is an asset to Public Storage and I have enjoyed doing business with her.

Good

Preparing for a relocation to a new area is always difficult. So it was nice to have one part of the experience be easy and pleasant. The property Manager, Geo and her assistant Cheyanne, made the rental of a unit effortless! They were both informative and knowledgeable. They took the time to explain everything in detail. The unit was clean and easily accessible. The price was very affordable. I will use Public Storage again! Thanks Geo and Cheyanne!!

Have had this storage for over 2 years. ...Geo is very easy to work with and on top of her game....very good manager!

Been here for years and very happy with the service. Geo is always friendly and helpful. Thanks and keep up the good work! :)

Excellent customer service, zero hassle

Service was outstanding. Very clean. Secure. Geo at the front desk is excellent. Definitely recommend.

AAA+ Service!

I have been at this public storage for approximately 2 years now and it is by far the best storage facility I have ever used. Geo, in particular, is always professional and pleasant and provides outstanding customer service every time. She always knows my name and just seems to go above and beyond for her customers. It is refreshing to see that there are still places that provide such excellence in customer service these days. I would highly recommend this storage facility to others.

I've been dealing with Ms. Geo and public storage for over a year plus, this was the best decisions I've ever made. I lost my job over a year ago and every month Ms. Geo and her staff always give me positive reinforcement and words of wisdom to keep me and my family going. I have the pleasure of seeing them every month and even when I forget to come, they wi give me a courtesy call just do I won't have to pay a late fee. Simply a beautiful person to be around, keep up the good work Ms. Geo💋 Ms. LisaGay Parker

Geo gives outstanding customer service. Always a pleasure to come in and do business.

Have loved storing my stuff here. Geo the manager was very kind and helpful. Wish there were more mangers like this around :) will def come back if I ever need storage.

Geo was super helpful! Great service!

Geo does a great job. She is efficient and friendly. She has taken care of weather-related maintenance problems immediately. I would recommend Public Storage and Geo to my friends.

Geo was professional and very pleasant to deal with! Great experience

Very pleased with the service and friendly staff.

Brenda gave me the greatest service I've ever received at this location...Give her a promotion

Awesome sauce Brenda !!!

It was a great easy transaction and very friendly

great location with great staff. Geo has been very helpful with the entire process. no complaints whatsoever

The property is well-maintained. The office is well-equipped (boxes, tape, etc.) with visible security surveillance in progress. The manager, Geo, was knowledgeable and professional. The leasing process was streamlined and Geo was very friendly and explained the whole process, leaving no questions unanswered. Very pleased with location and service.

Geo saved me money by informing me of how I could avoid finance charges on my account when my credit card expired. Great service.

Many thanks to Geo and her wonderful service at Public Storage on Shore Drive. My father has been a customer there for over 30 years, and Geo was very helpful in closing out the unit. Geo knows the customers who store there well, to the point that she is aware of anyone entering the property who is unfamiliar. Protecting your stored property is on her mind, and she takes her job seriously and will call you if she has concerns. That's the type of customer service and peace of mind you want when you place your important possessions in the hands of a storage company.

Geo was extremely helpful and nice. Awesome customer service!

This storage facility has exceeded all of my expectations. The staff is very courteous, friendly and helpful. The storage facility is always clean and easy to move around within it. I would highly recommend this storage facility for anyone in need of a clean, reliable, safe place to store their belongings.

Geo was very nice and helpful!

The service was amazing and the workers were so nice. I would definitely recommend public storage for everyone.

Great service! Friendly and helpful.

Having just moved to VB, we had a tight schedule and needed to unload the moving van items into storage. We used online reservation of a PublicStorage unit and it was super easy. Within a short time later, we received a call from Geo who listened to what we needed. When we arrived at the unit, she made certain that we had an easy unit to access with our special needs. And she explained everything clearly and was extremely helpful. I would definitely recommend this location!

Great customer service! ,

Geo provides the best customer service.

I had the most wonderful experience. Geo took me on a tour. She explained everything. She even recommended the size of boxes she had, the mattress covers, and most of all she was so-o-o patient with me to make sure I understood. I will definitely return and recommend this place for storage in the future. Thanks, Geo.

Geo does a great job making sure everything is right for you. She is very polite and courteous.

Public Storage in Va Beach near the Chesapeake Bay Bridge-Tunnel is clean and well lit. My wife is comfortable accessing our unit alone. The attendants are helpful and cheerful. Today, Geo was especially helpful in changing our billing information. I highly recommend Public Storage.

This specific Public Storage is clean, well lit, and at a convienent location. Geo helped me out and she is AWESOME! :)

Top of the line facility with awesome service. The employees, such as brenda and eric, truly care about the customer and product.

The Public Storage on Greenwell is awesome. Geo runs a tight shop and is super sweet. She will make sure all your needs with storage are met and is just an all around pleasant person to interact with.. Make sure you go here if you are looking for storage in the north end or near shore dr.

Geo is very helpful and always pleasant!

Geo is a great property manager. The storage facility is very clean and rates are reasonable.

Attendant was very helpful. Provided shovel to help review ice from in front of unit. Very friendly!

Geo was very friendly and helpful. The facility was clean and secure and feel safe having my items here.

Friendly, competitively priced, attentive & secure, great storage facility. I recommend Public Storage.

Geo was a tremendously happy and excellent person that helped me at this Public Storage location.