Public Storage Self-Storage Units at 5529 Virginia Beach Blvd, Virginia Beach, VA

Place is gross

Beware of this place if you buy storage lockers up for auction definitely not the place to bid at

Had a question about payment and i called and Taylor answered. She helped me with my question and directed me to the app. Thank you!

I have been a customer for several months, and my experience has been far from satisfactory. I have been trying to get my storage unit unlocked for months now, but despite my numerous attempts to reach out, I have received no response from the management. This lack of communication is incredibly disappointing and has caused me significant inconvenience. I expected a prompt resolution to my issue, but instead, I have been left in the dark. I hope that management will address this issue soon, as I would like to continue using their services, but I need reliable support to do so.

Keith is very helpful!

The manager Josie was great! Remembered me after i stored here years ago and needed to come back. Fast, friendly, and efficient!

Taylor was such a nice worker. Place looked very clean as well as the units.

The property was so clean! The girl named Taylor was super super nice and helpful!

Keith is very nice and helpful!

The girl up there today, Taylor, really helped me out on with my unit. Thanks for the help

Thank you for your help Taylor!

Keith is wonderful!!! I highly recommend this facility

keith is very nice and helpful

Keith gives excellent t customer service!

Very helpful!! Thank you keith

Nice place to have your things. Very affordable prices too.

Keith was an amazing help with my move out , he assisted me with the whole process . Highly recommend.

Keith is wonderful! Highly recommend.

Keith great customer services always

Keith was so helpful with my storage needs

Great Service Thanks Keith

Keith is wonderful highly recommended

Brenda was great. She took the time to help me and ensure I got the right unit for what I needed. Greatly appreciated and will continue to use public storage.

Keith is awesome

Ryan was so helpful and wonderful

Amazing customer service. Ryan was quick to help me get exactly what I needed and made the whole process easy.

Keith is super nice!

Keith is helpful

Keith is awesome

Keith is very helpful and nice

Keith keeps this property so clean and he is very helpful

Keith is wonderful place is clean

Keith is helpful and I highly recommend this place!

Keith has done what he could to help my situation with storage. I highly recommend this area if anyone is in need of a place to store merchandise or house goods.

I really appreciate Keith at public storage for being very helpful and me finding the perfect space for me

Keith has been very helpful and the facility is always very clean. The rates are excellent and I’ve been very satisfied with everything. I would highly recommend this location for renting any storage space.

Keith helped me with questions on storage options. He was very pleasant.

Keith is helpful and the place clean

Keith keeps the property nice and clean.

Keith, is courteous and professional. I highly recommend this place .

Keith was such a great help! Pleasure to work with!

Keith is so helpful!

Keith is amazing, I highly recommend this place.

Keith is nice and I highly recommend this location

Keith is a great person with customer service .

Keith is amazing I highly recommend him!

Thank you for helping me out Keith

Keith is the best, he answers all my questions. I highly recommend this facility.

I highly recommend this place, Keith was very helpful

Keith is a an amazing help! He answered every question I had. Very polite & very knowledgeable. I would recommend this location!!

Ryan was super helpful. She was very informative and explained everything I needed to know. Then, what really took me over the top, she highlighted informative information on the contract that was important. Ryan customer service was definitely an asset to the company. Yes, I would recommend this location. THANKS, Ryan!

Good for short term, but if you're like me and it's been a long-term solution don't expect reasonable pricing. My now $200/mo unit (May was 157, June will be 200) has jumped considerably over the past 5 years with corporate saying that the rate increases are automatic and nothing can be done. $200 for a 5x10 non-temperature-controlled unit is more than the smallest indoor climate-controlled unit, so ask about their long-term pricing policies if you're not sure how long you'll be there.

The storage facility is fine but they have increased my rent twice resulting in an overall 30% increase in a year. I'm looking for something else

Staff is really caring and nice.

Keith was amazing. He was really helpful Made it really easy for me.

This place is near the street very convenient and Keith was very helpful

Keith is very helpful with with my storage needs

This place is so convenient and Keith is amazing.

Keith is so nice I highly recommend this facility

Customer service is grade A. BRENDA is awesome and very helpful.

Keith is was so wonderful in helping I love this place will recommend all my friends

I highly recommend this place Keith is great!

Keith has but amazing I highly recommend this place excellent customer service

Keith is just amazing. He answered all my questions and concerns. I highly recommend this place

Got a great storage unit with all online transactions, never had to step into the office. The app works great for opening the gates.

Keith is very helpful in helping me with my storage needs

I would heartily recommend Public Storage. There are many places you can choose to store your stuff, but only one place has Keith. Keith is the the Property Manager and today he was very helpful when I went there to discuss the storage units. He was friendly, courteous, and explained the process wonderfully. Later, after I left, I had another question and called. I was actually able to speak with Michelle, the District Manager. She was great to work with, very polite, courteous, and was able to help me get my paperwork straightened out. They even were able to set up automatic payments in just a flash. The storage facilities are well-maintained, secured, convenient. I expect you will have the same wonderful experience.

Keith is amazing and very helpful

What a great place and location to store all your belongings! Keith is very nice and helpful! We feel comfortable with our stuff here at this facility!

Keith very kind I highly recommend

Clean facilities, outstanding staff!

Mr. Keith was there to guide and choose the best storage for me.

Keith was amazing in his assistant with me....

Keith is amazing he answers all my questions and concerns about storage

Keith has great customer service...I highly recommend this storage..

Ms Mesha was amazing. I had some concerns about my unit and she handled things quickly and professionally. Very polite.

My best friend had one an online auction for one of their units, and I being her proxy was there to claim the unit for her. As it turned out she had won the unit for me because I was in need of a washer and dryer. I am very thankful for all that she has done for me. Upon entering the facility the staff promptly got to the paperwork that was required to finish the sale of this auction unit. Once that was completed, she stated that she would meet me around at the unit whereupon she would remove the lock. There is evidence of rodents at this facility. So please follow instructions that the storage managers give when they say do not store anything edible in the units. It draws rodents and other unsaviories. The washer and dryer were her reason for winning this unit. Although my home is set for a natural gas dryer, the electric one and the washer work wonderfully. Other than some surface rust on the washer, both were exceptionally clean underneath and inside. There was a mattress and rat droppings could be seen on top of it and everything else that was in there. It should be noted that these people did not have any food stored in their unit, but since others in other units don't listen, rodents abound in all units.

Mesha is so HELPFUL! I broke my key off in my lock and didn’t have money for another, luckily she was actually able to get the key out and fix the lock I had. She took the time to actually help me fix it instead of pushing for me to buy a new one. She was very kind and helpful!

Keith is very helpful and answers my concerns highly recommend this place

I like this facility it’s close to most things and Keith is nice

Like everything else, they keep raising rental rates. They have offers, but only if your a new customer. I've tried calling to ask about lowering the rates, but no rep has ever called me back.

Keith is very amazing service was very good

Keith was very helpful. Very professional. I give this place a 5 star

They have a really bad rat infestation please don’t rent a space here. They also state that they are not liable for damages but charge you 20$ for insurance and a 15$ late fee.

Keith. I would not rent space here were it not for Keith. He is the best.

Keith was a very helpful personnel, great customer service and very informative about the unit. Definitely recommend this place!