Public Storage Self-Storage Units at 4805 Jefferson Davis Highway, Richmond, VA
of
6
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x6'Online only price$ 53/moSmall 5'x6'- Inside unit
- 1st Floor
$ 53/mo $70Best Price Label -
5'x10'Online only price$ 67/moSmall 5'x10'- Outside unit
- Drive-up access
$ 67/mo $89Best Price Label2 units left! -
5'x10'Online only price$ 71/moSmall 5'x10'- Inside unit
- 1st Floor
$ 71/mo $94Best Price Label -
5'x15'Online only price$ 72/moMedium 5'x15'- Outside unit
- Drive-up access
$ 72/mo $96Best Price Label -
10'x10'Online only price$ 116/moMedium 10'x10'- Outside unit
- Drive-up access
$ 116/mo $154Best Price Label2 units left! -
10'x10'Online only price$ 127/moMedium 10'x10'- Outside unit
- Drive-up access
$ 127/mo $169Best Price Label -
10'x15'Online only price$ 127/moLarge 10'x15'- Outside unit
- Drive-up access
$ 127/mo $169Best Price Label2 units left! -
10'x20'Online only price$ 187/moLarge 10'x20'- Outside unit
- Drive-up access
$ 187/mo $249Best Price Label2 units left! -
10'x30'Online only price$ 201/moLarge 10'x30'- Outside unit
- Drive-up access
$ 201/mo $268Best Price Label2 units left! -
20'x30'Online only price$ 439/moLarge 20'x30'- Outside unit
- Drive-up access
$ 439/mo $585Best Price Label
Nearby Self-Storage Locations
Self Storage Near
7020 Route 1
Richmond
VA
23237
Self Storage Near
5440 Midlothian Tpke
Richmond
VA
23225
Self Storage Near
1717 Bloom Lane
Richmond
VA
23223
Self Storage Near
1350 W Hundred Rd
Chester
VA
23836
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Richmond Storage Units Near Route 1, Route 301, and I-95
Find convenient storage units near Route 1, Route 301, and I-95 in southern Richmond.
Conquer those home improvement projects with a 5x15 storage unit, which can get large items like couches, fridges, or mattresses out of the way while you work. 5x15 storage units are also great for getting tools and supplies off your hands if you need to hit pause.
We also have 10x15 storage units, which are great for moves, larger projects, or multiple oversized items. With room for everything from a king-sized bed to jet skis, you'll be able to get the contents of four rooms worth of stuff out of the way with one efficient storage unit.
For the largest personal or business projects, don't forget about our spacious 10x20 storage units. 10x20 storage units give you the storage space of a multi-bedroom home. With our outdoor storage units, you can drive up and unload even the bulkiest items quickly. Of course, we also offer indoor storage units at this location if you don't want to worry about the weather.
Forest Hill Park, the American Civil War Museum, and The National theater are all just a short drive away in downtown Richmond, so you can stash your stuff and enjoy living in Virginia's capital city.
Don't sleep on a better storage solution—use our eRental program to book a contactless move-in now!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 372)
Thank u Kanita for all your services
Great and quick service;as any business should be!I'm glad i chose pubic storage. Thank you Kanita.
Kanita and Monday where wonderful. The process was wonderfully and easy. Thanks ladies
Got a unit and good service with Kim
Thanks kanita
Haily & Monay were very helpful.
Monay and Hailey were awesome amazing customer service
Great help, extremely polite service from Kanita
Thanks kanita for good service today
Kanita was very personable and helped me with something I idea about
Hailey was great! She was very kind and patient and was happy to help me!
Thanks Kanita for prompt service today
Ty kanita
Thank u kanita for helping us today u was wonderful
Very professional ,helpful and kind .I would recommend Kanita and Public storage to everyone
Thank you Kanita for all you do.. I'm so happy with my rental
This review is not for Public Storage in general, as their customer service at headquarters and corporate policies are abysmal, but for the assistance we received from one employee at this site named Danielle, who was very helpful when our catalytic converter was stolen in their (very insecure) Chesterfield site. The local staff we encountered in Richmond were all courteous, but you can expect the worst customer service experience of your life from the headquarters of Public Storage.
Kanita helped me find a space and she was very helpful and professional
Impressed with cleanliness at this location .the manager Kanita really keeps the place in order and is very helpful always
Kanita was very knowledgeable and friendly when we came by yesterday to make a payment at another location .. thank you
We want to thank Kanita for her assistance with our storage space and for taking the extra time to simplify things with the App ..
Thanks kanita for helping me download and properly work the new PS app
Very patient.great service..thanks Kanita
Thank you to Public Storage for employing Ms Kanita and thank u to her for going above and beyond from day one we moved in . She got us a great deal and calls to remind me if I forget to pay ,she made sure we knew the proper check in and checkout process and Last she found us struggling with the gate code and helped us with the new app. What a great tool this is.. Public Storage is always one up on competitors.
Kanita was very helpful .thanks for the gate app installation
Danielle was so accommodating to assist my daughter when she closed out and moved out her belongings. The process was so easy due to Danielle assisting us.
In a gritty part of town, this manager is a hidden gem. Truly customer service oriented and very helpful!
Kanita made thus easy um thankful for the unit and her assistance
Katina was very professional and knowledgeable about Public Storage and her skills were greatly appreciated.
Young lady working was a pleasure nice to see nowadays
I have been using this facility for 7 months and everytime kanita is always there and has an amazing attitude and keeps the place looking good and that’s no small task as this area makes it tough. Just wanted to say thanks
Great experience! Kanita provided the best customer service possible. She answered all my questions and made a very stressful situation much better for me and I couldn't be happier!!
What a good place, I just can’t explain how wonderful the help of Ms, Kanita was. She went from A to Z explain everything we needed to know, for one of the best prices as well, If u need a storage room, i highly recommend this one. Keep up the good work 💯
Kanita us most helpful
Thank u kanita
We are thankful to have found the space we need .thank you Kanita for your assistance.
Kanita was very awesome! Great customer service!
Monay and Kanita were both very helpful . changing my acct information and assisting with technology features .such as. the gate access and paying online .. Awesome new customer friendly features ..the PS app works like a remote to get in and out of location as well as pay my bill from anywhere..
Great service, Secure environment, Good communication! Kanita was very helpful and showed me everything I needed to know about the facility!
Kanita was very informative
Thanks for helping me with online payments and services ,Kanita the gate app has made it much easier to access my storage .
CROOKS, DO NOT RENT FROM THEM. They raise your rent substantially every few months and use the legal clause "rates may change" to get away with it. My rent started at 113.00 and after 3 months went up to 140.00, after another 6 months it went up to 163.00. There are numerous reviews of this happening to other people which means it is their policy to raise everyone's rent every chance they get. I will never rent from these crooks again.
Kanita Thank you for all the help and encouragement with my move. I would recommend that anyone come to Public Storage and rent from you.
Thank you Kanita for helping my family with there storage needs and explaining and helping with internet and gate app usage on the phone thru Bluetooth . She displayed such patience and professionalism ..
Thank you Kanita for helping me with rental before office opens..while on your way to a staff meeting . Thanks public storage for helping me when I really needed it
I came into the facility and finally met the person I've talked to on the phone so many times she was always helpful when I called with a question or concern bubbly and cheerful I could actually hear her smile. Thank you Myra
Kanita was very helpful Today
I'm so appreciative of Kanita's knowledge of her property. Very helpful with all the questions that I had. I will be telling my family and friends about Public Storage for their storage needs. Thanks so much for your kindness Kanita
Kanita has been awesome during my transition from NY to VA....postscript..I appreciate her professionalism and welcoming me to Richmond . What a great manager ..
I have a storage here my stuff has been mildew and everything call the people they supposed to call us back because we told them about the mold and stuff and they supposed to been taking care of it and haven't did it yet SMH so you need to reach out to Tammy Allen
***** Thank you to Kanita ,You made us feel welcome and explained all the ways to have a positive self storage experience ,To include how to protect all my items . *****
Thanks Kanita for helping my family with a secure place to store and explaining all the details BONUS: The gate /remote from the car is the best feature ever .
Thanks Kanita for a great customer service experience
Very nice property. Kanita's customer service is amazing!
Thanks Kanita for all your help. I would definitely recommend you help other with storage needs.
Thanks Kanita for all your help with our storage needs.. You made things simple and simplicity is HUGE in today's world. Would deff rent from her again .
I spoke with a young woman named Kaydie, she was a big help!
Kaydie was a great help
Kanita is such a wonderful positive person what a great help she was with finding me exactly what i needed
Thank you Kanita for your assistance paying my bill at your alternate location.very professional ,and positive energy at this store would definitely recommend this location ..
mailed two money orders to Public storage. Mail never got there Threatened to have items auctioned. Charge late fee .
Danielle was very knowledgeable and wonderful to work with! Thank you!
Kanita had the best customer service I've seen period. This country need more people like her 🥲
Ms. Katina (Store # 24206) provided wonderful customer care to me, in my time of need... I am a retired U.S service member. THANK YOU!!!!
Kanita was very nice and professional and made things very easy
Thanks Kanita for all your help with move in and app
The service here was awesome. The lady at the front desk kanita was a huge help. She was compleatly on point and very knowledgeable about how to help me with what I needed. The place is very clean and well maintained. Five stars. Recommend to others? Absolutely if only for the service...
Thank you Kanita for helping me with my gate app
Kanita was helpful with the new app
Thank u kanita
Kanita fue muy vien ayudando para rentar una storage
Fast and easy very helpful.
Kanita is always very helpful and keeps the location Nice and clean
Danielle is always a ray of sunshine. Even in the hottest point of the day.
Kanita was very helpful. And kind during my transition to Va . i would highly recommend you allow them to help with your next move..
I stopped to pay my bill and your front desk worker Jenny was very nice funny and helpful such amazing customer service i really appreciate the work shes done today keep it up!
My location for public storage unit is located at 4805 Jefferson Hwy in Richmond Virginia.. Great customer service that I always receive (Lorraine) very pleasant and always helpful.
Lorraine was a great help today while I was frustrated with the situation she did a great job. I was angry when she called and she calmed me down and provided excellent customer service.
Thanks Kanita for your help with the new app.Awesome service here
Ms. Katina (Store # 24206) provided wonderful customer care to our family this morning. She explained the matters of our storage unit and provided us with assurance our unit will remain secured. She exercised patience and kindness as she provided reassurance. Great customer service is rare now-a-days. When we are blessed with the pleasure of working with someone who is professional and kind, we like to ensure we identify them. Thank you Ms. Katina.
Property 24206 is my absolute favorite the property manager is always very polite and helpful very good customer service skills the property is well kept and office is very neat unlike some of the other locations. All in all I enjoy stopping in to pay my bill with ms Kanita I kno I’ll b in an out and should I have any issues I can count on her to resolve I definitely rate this location at 5 stars and would recommend to anyone lookin for storage services
I had a very pleasant and easy time renting my storage unit kanita was very helpful and always is any time I come to pay my bill shes great with customer service definitely give her a 5 star rating and I would highly recommend this storage facility to anyone lookin . Property # 24206
Kanita was very helpful and polite.
Kim was awesome
Kim B. Was very helpful. She was extremely courteous. And she brought my spirits up, after having a strenuous afternoon
MS. KANITA was extremely helpful and friendly. Amazing staff
Love the prices
Kanita was very helpful with information that i wanted to know about different units
Kanita is an awesome manager. Property was well maintained and Kanita was very helpful with everything. Thank
I was searching for a storage facility when I met Kanita. Very good manager answered all my questions. Very helpful
Very convenient and courteous
Very helpful and courteous service I would recommend anyone who needs a storage unit to go to public storage
Ashley at public Storage was a big help for me, thanks so much!! 5 star employee!
Kesha is very nice and professional. She’s there on a customer stand point.
Kesha was totally awesome professional, courteous, and very informative.
Kesha did a good services with helping me with my new storage and was very polite and funny, she also was patient and well mannered.
Great service!
Kesha was very informative and friendly felt very welcomed glade I came here thank you so much
Jessica was amazing and outstanding she was very helpful and polite and so sweet
Delightful customer service Fromm Jessica and Kesha. Outstanding
Hi, I walked into public storage today and I was greeted by a wonderful lady . She was very helpful and had a positive attitude
Kesha custom services was great completing my storage unit process
Keesha was awsome and was very helpful and i highly recommend her and this storage. Super friendly
Kesha was very informative and described the rental process in detail and answered all questions
Good srives by tabitha 😄😄😄😄
I called to inquire about prices and different storage units I could get! I spoke with a very pleasant lady I believe her name was Keisha and she was very helpful. I later arrived to talk to them personally and see all my options! There I was helped by a girl Jessica! She was very helpful and polite! She Helped me find the best unit for me and made my visit very pleasant! I highly recommend Public storage for anyone that needs a storage unit! The ladies are very helpful and have really good customer service!!
Awesome Ladies! Great service with smiles!!!!
Excellent and fast service from Tabitha
Lady was really nice.she answered all my question also helped find perfect unit that I needed it!!! She’s was very nice smile!!
Kesha great customer service
Great Service
Jessica and Tabitha were excellent.
Tabitha and Jessica was amazing
Kesha was fabulous i had excellent service and i would recommend this place to everyone
Kanita was very helpful last minute when we had to move and I would recommend this place to anyone who needs fast helpful service in a pinch on a budget
Thank you Kanita and Erica for great service when I needed a spot to store my items .
This place made my day with excellent service from Kanita and Erica
Been good so far I had no problem there they been amazing to us
Kanita did a very good job in processing me into the new unit. Thank you.
Kanita very good and helpful
Erica & Kantina was very helpful today. Happy I decided to storage with Public srorage. Thanks ladies
I just wanted to say the property always looks clean when i go to my unit or make a payment. Kanita is a great associate always smiling and very positive attitude and helps with what ever you need to know or have questions about
Kanita is very pleasant to deal with. Her smiles and kindness Meant a lot.
Kanita got me a space quick and was real helpful
Kanita was nice and made sure I got the best deal
Excelente atención
This is the second time I've rented from Public Storage. Shawn on Midlothian (store #26699) helped me and she was just GREAT... patient, friendly and oh so helpful ❤ I'd recommend this company and Shawn every day of the week.
Kanita was so proffessional . its was a great exspirience . ill def reccomend u guys to friends .
Kanita is always helpful when I make a payment on my accounts
Thank you Kanita for all time you took to explain the details of the storage rental process
Kanita was amazing very helpful and waited for me to get stuff in order will definitely use this location again
Margie helped my daughter and I with our storage needs. She was very pleasant and made sure all of our needs were met and questions were answered. Margie was the absolute best and made my experience very pleasurable. They need more employees like her!
Awesome customer service from Kanita!!!
Reserved a unit online, about 10 minutes later received 5 calls back to back to back. Promptly cancelled my reservation. There is a reason I didn't answer the first call, its because I was in the middle of something. Don't call back 4 more times.. Will look elsewhere for storage needs.
Kanita Fantastic guide
Every time I come in service is wonderful. Isaiah is always very helpful and informative. Thank you.
Kanita was very helpful and explained the whole rental process in detail ..we appreciate d her help.
Kanita provided us with excellent service today.
Kanita amazing customer service
Signing for a new unit was so fast and easy. Lady at the counter was super helpful and nice. Definitely recommend.
Kanita was very helpful as well as professional. I would recommend this facility to anyone seeking a relaxing experience during a overwhelming move.
Kanita was nice, helpful, and all around a great person.
Kanita was awesome and made our experience less stressful
Kanita was very helpful and made the experience quick and easy
Kanita was very helpful and sold me the products and unit i needed
Use love especially the young lady that use work there Now looking at other pmaces after years being there rates keep going up
Kanita was very professional from the time she greeted us until the time we left the facility. She was very helpful as well and explained everything really well and answered all of our questions very politely. I would recommend this storage facility to anyone who is in need of good customer service and clean units.
Marquita has great customer service.
Jalisa was awesome and helped me with everything I needed.
Great place to go for all your storage needs. Thanks Leslie Perks for your professionalism.
Service was amazing thanks to Jade, went above and beyond to help me find and understand the process of getting a storage in short notice. Lol found an apartment needed so i appreciate her
Ms jade was a good and helpful person today with her services
Kanita is the best!!! Made the process so easy!
Came in and David helped me with everything I needed. Great customer service.
KANITA WAS VERY HELPFUL AND HER CUSTOMER SERVICE SKILLS WERE VERY PROFESSIONAL .THANK YOU PUBLIC STORAGE.
Very understanding manager
Jalisa did a great job!!!
All of my belongings were covered in mold, spider eggs and roach droppings. At least half of what I was storing ended up in the dump.
My person at check in was very happy and friendly. She was very knowledgeable about her job and explained every thing very clearly . Juliana
Kanita was awesome when I came in to make a payment
She did a great job telling us how everything works with the storage space great costumer service
Ok, but check thoroughly before renting. Some units leak
Jalisa was most helpful. Thank you so much.
Public storage has be good to me over the years, and Jalisa has been very helpful for whatever questions or problems I may have.
Marquita has awesome customer service thanks for your help today!
Jalisa did great customer service to me and my family it’s nice doing business here mrs Ford and family
I use to be a long time tenant then new district management took over and things went down hill from there, nothing was kept up and even though I made my payments they were calling everyone on my emergency contact list every month for something. Rent kept going up. My ex who was NOT on my lease was allowed to close out my unit in MY name without any contact from me and to add to that he had the nerve to charge me for another month's rent because he apparently changed the lease without notifying anyone that they no longer prorate the lease during move out. So if you are planning on moving out, wait until your absolute last day to move otherwise you will be paying them for a unit you can not use. I'm now with another company who has been amazing!
Out of all places that I’ve contacted, they are he most reasonable and provides great assistance. During such a hard time, they have been able to accommodate my needs and made my transition stress free. Highly recommend. Special thanks to Jade!!!
I came in and was greeting immediately and Miss Quita was amazing and very helpful. Will suggest to friends.
Jade was a really great helper she wasn’t rude at all she was very friendly and a huge helper !!! Y’all should give her a rise!!
Jalisa was very helpful I love how she goes out the way and beyond with excellent customer service I would recommend anybody to public storages just for her excellent services.
Alicia was great!
Great customer service! David was a big help explaining hours and information i need on a unit. Highly recommend this location.
Jalisa is always so helpful and pleasant when I come in. Thanks for always having a smile on your face. This is the best ran location.
It was good in the beginning, there ARE NO lights in the corridor areas..Don't try to do Storage work after sunset. No climate control. Overall..6 out of 10. We really didnt like the fact that they ORDER you to buy their specfic locks.
Jalisa did a great job and gave wonderful customer service.
Worst storage ever.Mold grew over my suitcases and fridge.Very hot and humid facilities. No light
Jalisa was very helpful and knowledgeable about the facility. Made the transaction very easy. Enjoy the experience.
Jade and Jalisa best customer service i have received since Ive been in VA. 5 stars across the board.
I love the accessibility of the units and how nice the staff is. The units are very large at great prices.
Jade is soooooo awesome. She was extremely helpful.
Went to the Prince George location looking for a small storage unit. Tiffany suggested me to this locations and I will be looking into it . Great help.
The customer representative Jade was pretty helpful and helped us, with finding the best storage units.
Malena was very helpful in recommending exactly what I needed.
Jalisa is a Rock Star!!!!
thru several conversations with your employees, I was never told that my lock had to be a disc lock, which made me spend uneccessary money on a padlock. I specifically asked about the lock and was told I could get my own lock as long as it was secure. My lock is secure. I have the keys. Very misleading. After receiving a call from the district mgr I am changing my review. He was very apologetic and righted the wrong. I appreciate the effort.
Ms Malena was great!!. My first time having to rent a storage unit, she was quick and knowledgeable. Thanks for the the help!!
Jalisa was very very very good!!!!
Public storage is excellent and the staff is great. Jalisa is terrific manager and very helpful.
The lady at the desk was super intelligent, courteous and professional! She helped me find the perfect unit without trying to upsell. I recommend this location to the fullest.
Jalisa Jennings works diligently to ensure that I am satisfied with the services provided at public storage. She remains professional and courteous at all times. Jalisa does an amazing job and I appreciate the time she puts into her work!
Well I really enjoyed Robin she was nothing but the best. She helped me with my storage and how much it was going to cost. I didn't have all the money so I asked if it would be okay if I'd ran to the bank and she reassured me she would be right there and she was! This was by far the best customer service I've ever encountered.She even answered the phone with the most excitement and politeness I haven't seen in a while from customer service. So thanks again Robin !!!
Jalisa was awesome she was very helpful and pleasant to rent under.
This storage place raise their rates every few months even if you just took on a storage unit and it's time for them to raise their rates you'll get hit with it the next month.
Easy access. Some storage places are not as easy to navigate
Reasonable rates
What size storage I should get for a three room (furniture only) and what is the cost monthly?
Love this place anybody should debt from them. The people are really nice caring and help through the paper work easy.
Curiosity and polite, always there when you are looking for a manager, Jalise is the best
Jalisa gave great customer service was really helpful.
Great customer service! Friendly, knowledgable and fast!! Good stuff!!
A very easy pleasent and time efficiency... The coordinator was very professional and absolutely the most courteous.... great experience.
Great service from Jalisa I believe that was her name 👍🏾
I would highly recommend others to utilize this location. The representative was very helpful, she assisted me with taking advantage of the discounts that are available, and I feel more secure after purchasing my storage unit,while knowing my things are safe in a good location.
I've been with Public Storage since 2014 and hadn't done a review until the manager asked had I did one, i must say this should of been done a long time now Jalisa is great manager and has been awesome since I met her she's really professional and I'm always referring people to this location.
Some of my items were damaged from piled up snow. Storage fee rises every year. Staff is friendly and helpful.
Karla is extraordinary!!! She's a great asset to your company. She was doing overtime this day. Even though she wasn't supposed to to past her time, she waited for me. I was in a bad situation and had to move quickly & called her to find help of what to do with my things. She waited for me. She felt my pain. I'm forever grateful to her for being kind & patient with me. I wish her peace and blessings always. Her act of kindness will never be forgotten. People can learn from her. Caprice T.
I really enjoy everybody here at public storages they are like family they are so polite I really enjoy keeping my stuff where it's safe at thank you all so much for everything God bless you
Jalisa is great!
Everyone professional. Great place. I had my things there for roughly 2 months and my things had roaches on them. This goes to show. What u get is what u pay for.
Really was pleased with Jalisa customer service would recommend public storage to any one.
Jalisa was great my sister stores here and I saw how great her customer service was with her so I knew when I needed storage where I was coming.
Jalisa is a awesome individual she was very professional and friendly and I will definitely recommend this location to future storage need customers.
I have storage with them before and everybody is very good
Jalisa. Was very helpful and kind loved her service
Jalisa was very professional and courteous. Great help getting storage.
Public storage was great!
Property is awesome. The customer service is great.
Kim was very helpful and efficient! My appointment was at 9:30 and i was finished in 15 mins! my storage is just the space i needed! Thanks Public Storage on Jefferson Davis
Stop by to rent a unit with my friend and Feshawn displayed excellent customer service.
Jalisa is a great person. I love when I come in and she is working. 😍😍😍😍😍😍
Jalisa is good at what she do I am. Impressed
Jalusa has been great since I've been storing
Jalisa work performance was excellent and professional i will refer people to come to this location.
The manager was extremely helpful, explained access and facility hours. She followed up to ensure I was satisfied with my storage and if there were any issues to be resolved.
FeShawn gave GREAT customer service- check in was easy and fast. Have had two storage units with this place over the past few years and had no problems.
Great
Feshawn had excellent customer service
Jalisa was very professional. Her Customer service skills were awesome.
Jalisa was excellent and very helpful!!!!!!
My experience was great Ms.Feshawn was great if she worked at every store the world would be a better place
Feshawn is an amazing employee. I called to get details about renting a storage unit and she provided me with all the information I needed.
I don't know if this is her real name. But Fesean made this a terrible experience. I was in dire need of a storage space FAST but she kept me waiting for over an hour. I asked someone coming through the gate if the manager was back there and they said no and that they too have been waiting two hours for her!!!!!!!!! Then when she finally showed up, as I was talking to her she seemed like she was on drugs. She didn't care about my needs at all, couldn't comprehend what I was saying, I speak only English and had to repeat myself 6 times very slowly for her to even break out of her gaze!! so I went and looked elsewhere. The only reason public storage was my first choice is because I read reviews but boy are they wrong. Luckily I found another storage facility with outstanding service. This woman should be fired!!!
FeShawn displayed great customer service
Jalisa was awesome !!! great service
Jalisa was very nice, great service!
Feshawn is da bomb. Superb service.
jalisa was very helpful, kind and detailed with explaining how things worked. Great establishment!
Jalise provided excellent customer service and explained everything thoroughly.
Tori directed me here so I can let everyone know how wonderful my experiences here have been and I am thoroughly impressed with the staff and prices!
Great experience I would recommend to someone that's moving........ Grrrrr8t job Jalisa
The best very respectful
Feshawn has excellent customer skills.
Excellent
Public storage had a best rate for me
Excellent service from Jalisa
Jalisa was very helpful loved the service
If you need parking this is the place to go! Management is great
Lynn was the best, she did an awesome job. Thank you
It is excellent
I love it very helpful. And couresty
I was a great experience. Lynn is an awesome employee.
Like this place to put my stuff at
Jalisa was amazing! My experience was great really happy i chose this location i am a repeat customer and will continue to only use this location!
My experience with public storage was great. The property manager was very professional about everything. She answered all my questions and helped me out the best way available.
Feshawn was very helpful I would recommend her to everyone she was very kind an polite an over very pleasant ... Great person !!!!
Feshawn was wonderful. Very helpful, she made my experience comfortable.
the people were very friendly
I had the pleasure of using your facility at 4805 Jefferson Davis Highway, Richmond, VA. Your rep at this location is Jalisa. Interacting with her turned what could have been a frustrating experience into a satisfying one. The technology was the first culprit... problem solved. Accessing property made sense with her guidance. While visiting the property, I found that the same courteous spirit she gave me, she gives to others. This type of interaction, people are inclined to recommend to others. Accolades to Public Storage and site rep, Jalissa.
My experience here was very pleasing jalisa was very friendly and went above and beyond to help would recommend this storage place to everyone
Jalisa was very helpful
Loved my experience!!!! Jalisa was a BIG help!!! I really enjoyed working with her!!!!
Very helpful and Convient
The service was excellent and the customer service was outstanding.
Very nice loved the visit
My service was great ... fast and friendly. .the property manager Lynn was great.
The sales person Jalisa was very helpful an knowlegdeable of her job and smile went a long way. I would reconmend my freinds to this location.
Lynn was very efficient, and very helpful with a very friendly attitude.. she made sure I spend the less amount od money possible.. would recommend using public storage to anyone
Great Service. Very helpful and understanding, Lynn helped me out with everything I needed!
Shirley Coleman requested these storage units . they are great units. Also I thank Lynn for her patience when helping my grandmother now I know where to store my possessions
Great servicio here today
Quick reliable service, great prices and location.
Great service!!!!
Debbie was excellent n very helpful
Jalisa was excellent with outstanding customer service.
I been renting with them over a year, very nice and clean. I just love my space I have, very safe. Debbie that works there is such a sweetie, outstanding customer service, very professional, always smiling. Im just glad to know my things are safe and the workers are always willing to help thanks to Debbie!!!
I received excellent service with the purchase of my unit.
Excellent service from Jalisa and Alexis !!
Alexis was great! She truly was a storage expert! She got me a 10×15 and a quick pack to store my belongings with all under 20 mins! Would def reccomend her!
Great service
Great experience!!
Excelente
Things to say about the service center. The rep there was Swell very professional very polite , great with providing details of they're units thanx.
She did super great
Awesome service
Nice job. Always clean. Tell everyone to come here. They the best
Kim and her relief agents are found to be courteous and friendly and most competent in the storage business. They have always been helpful with any problems I might have, so, if you are in need of extra space, it's there waiting for you. I have been using this facility for over ten years; the location is close by, and easy to find. Thanks, Kim for being our manager!
Great
Great service
Good service
I love the people here and that's why I continue to do business here. Thanks Kim
Kim is awesome!
Great and fast service!! Thanks Kim!!
It was great
The staff here @ public storage are amazing!!!! Kim has been more then wonderful to me while I was a customer here, I seriously recommend others to come and get their storage space here! I will never forget the smiling faces and sense of urgency that the staff provided me. Kim, thank you so much again for everything!!!:)
Service was wonderful
Great service
Great service
everybody at this storage facility was extremely helpful they are Alicia, ayoka, and Kim. I had to leave the one day to go get the money and I wasn't able to come back when I came back the next day they rememberef me and still helped me out just like the day before
I had such a great experience. Kim was always pleasant.
The manager has been very helpful each & every time I'm in?
Great staff and service thanks Kim
Great service
Awesome service
Great place of business. Very good notable and caring staff who make sure everything is good with you and your unit. Ms.Kim is awesome!!!!!
As a customer at this public storage loction I am confident that all of my property will be safe and secure. If I have any questions or need any information Kim has always been available to answer any questions that I may have had. I recommend this particular public storage location to anyone who is in need of renting a storage unit.
Excellent
Awesome job great customer service
I have been at this location for at least 3 years now and Kim has the absolute best!!! She has the warmest smile and personality :-D
Great service !!!
The staff at this location is very professional. I appreciate having a long term business relationship with the manager (Kim) who is very understanding of my needs and circumstances.
Great service great help
Great Service and great manager Kim and thank you for the customer service here.
Great service and the staff is very helpful in all aspect to include answering any of my concerned. Thsnks Kim
Excellent customer service & pleasent attitudes.
Kim has excellent customer service skills very informed and helpful.
Loved it
I have been a customer for about 10 plus years and Kim has been very helpful. Always friendly and willing to help. I enjoy dealing with her in person and on the phone.I would recommend this location to anyone. I have received great service.
Many years of excellent service would recommend.
The staff was good kim is a good employer
I have been using this facility since June, 2012. Kim, the manager, has always been helpful, courteous, and professional. Even though it is not convenient to where I now live and I must take a bus to get there, I continue to store here because of the staff.
Kim is one of the great manager that I have deal with she is always there to answer my question that I need to know for my unit.
I have been a customer at this location for about 9 years. I travel a lot and sometimes have to do business from a distance. I've been dealing with the manager there named Kim who is always wonderful with a great personality. I've never had any issues with this storage facility and suggest that if you're looking for one that this location is the best! Satisfied Customer...Tuesday A.
great customer service
Been with public storage for years.the manager Kim great. Continue to enjoy the service. Has been not only a great help to me also friendly. I enjoy coming by when Kim is there makes my day.
Staff is great and especially the manager Kim. Loved her professionalism. Everyone come here to store. Very helpful and helped with packing supplies.
Service was great
MY NAME IS JOSH SMITH, I HAVE BEEN A LONG TERM CUSTOMER AT THIS PUBLIC STORAGE LOCATION. THE WORKERS AND MANAGERS GO FAR OUT OF THERE WAY TO HELP YOU. I CAN NOT RECALL ANY ISSUES THAT WAS NOT TAKEN CARE OF ON THE SPOT. THEY REALLY KNOW HOW KEEP YOU SMILING, EVEN WHEN IT IS RAINING VERY HARD OUTSIDE AND YOU NEED TO JUMP IN THE OFFICE TO DRY OFF. I CAN REMEMBER ONE TIME I FORGOT MY GATE CODE AND THE MANAGER LOOK IT UP AND CAME OUT TO GATE AND SHOWED ME HOW TO ENTER I IN THE RIGHT WAY. SHE EVEN HELP ME TO REMEMBER IT WITH A HIP HOP SONG. I WAS TICKLE, THAT SHE EVEN KNEW OLD SCHOOL HIP HOP WHEN SHE WAS NOT BORN WHEN THE SONG CAME OUT.BUT SHE HAD HEARD THE RAP BEFORE.SO HER SONG WORK NOW I PUT MY GATE CODE IN WITH NO PROBLEM. ALL THE WORKERS ARE GREAT. THEY GIVE OUR FIVE STAR CUSTOMER SERVICE AT PUBLIC STORAGE. KIM SHE IS A SUPER MANAGER, OH WHAT WAS THE SONG YOU WONDER IT WAS THE RAP SONG, "PUSH IT" BY SALT AND PEPPER, YOU SEE I WAS NOT PUSHING THE KEYS PAD NUMBERS CODE HARD ENOUGH TO OPEN THE GATE.