Worked with April at the Prince George location and she was extremely helpful. Of all the facilities we have used over the years this has been the best. Pleasure doing business with Public Storage and great staff members like April.
Danielle was super nice and helpful! Great location!
We left out there with roaches. They need to spray. If they do this it would be ok.
easy to use website, storage unit clean, employees so friendly and helpful. will definitely use again.
Thanks Kim for helping me excellent service and kind
i won a unit from an auction online i must say picking it up was done so fast and correct thru the worker April she is by far the absolute best that i have came across since doing these.... Alot of these storage facilities could use more like her around thats for sure ... Thank you April for all the work you do just know it doesnt go unnoticed
I love this location! April that works in the office there is awesome and very personable. Thank you April for helping me and giving me a positive experience with public storage, that I otherwise would not have had.
We always love dealing with Public Storage! Their customer service is always above and beyond measure. this facility is easily accessible from the main road. Easy to get in and out of due to have a big intersection with traffic lights. The facility manager Mrs. April is very kind, considerate, easy to find when you need her, and able to find answer to anything you need! we love doing business with Public Storage! This location is highly recommended in the Fort Gregg-Adams area, close to Southpark Mall and just a hop skip and jump from 95 North & South! When come here to store your items please make sure you tell Mrs. April that Menage Storage Hunters sent ya!
April(Prince George location)was very informative. She explained the details professionally, which gave me even more comfort in renting.The whole process was probably 30 minutes. I would definitely recommend Public Storage to family and friends. Affordable & accessible.Thanks again for peace of mind.
The worker April was the best. She answered all my questions and helped me find the storage size that I needed.
Ms. Lorraine at public storage in Prince George the puddledock location was amazing with assisting me with a few complications I had with my account. Shout out to you Ms. Lorraine and thanks again. Go see her and only her guys 5 stars!!!!!!
Mrs.Lorraine is so amazing!! I will be back she made my day!
Public Storage is the only storage I deal with. They have a great staff.
Lorraine gave me great info. Nice customer service.
👌✔️
Ms Loraine was a great help and very attentive
LORAIN GAVE ME GREAT CUSTOMER SERVICE.
Lorraine provided excellent customer service! Very helpful. Thanks again!
Lorraine was very helpful and pleasant to speak with.
Lorraine is the greatest person I have ever known, She helped so much. And her advice warmed my soul, Thank you Lorraine!
I wanted to say that my visit was pleasant. Mrs. Lorraine was very nice and professional. And with very good instructions on policy and procedures. I really appreciate her she saved me time and money.
Miss Lorraine was very awesome and helpful
Loved April she helped me with everything I needed with no problems
Lorraine was great to talk to and very informative
The woman who assisted me in my moving process l, Lorraine was very friendly, accommodating and helpful with explaining things, the last minute trading up of my unit size and I certainly recommend this location and working with her.
The customer service is extremely friendly, thorough and efficient! And if they don't have what you need, they'll go that extra mile to help you find it!!
Lorraine was great. #1 customer service for sure.
Thank you very much Public Storage. Mrs. Lorraine you are amazing! You made this place for me! Five stars is not enough.
Chris Stenson Very friendly and helpful. Thank you Chris!
Ms. Lorraine was so awesome and helpful with everything I asked of her. She made me feel good about leaving my belongings at the Prince George location. She is so caring fun and lively to talk to every time you talk to her.
Ms Lorraine gave me awesome service very informative and accommodating all my questions & concerns!
Ms. Lorraine was great this morning with customer service
Mrs. Lorraine helped me very much. She was a blessing
Ms. Lorraine was such a great help thanks for everything 🥰🥰
Lorraine was the best when I went in to ask about a unit
Ms Lorraine is so nice and helpful. She needs a raise
Ms Lorraine was so nice offered me the best options for my money actually she made my day had me smiling & laughing the whole visit it was so nice meeting her
Ms. Lorraine great customer service
Mrs. Lorraine the property manager was very professional, helpful and knowledgeable. She was so awesome and her Customer Service is Phenomenal.
Lorraine was super professional and friendly. We loved her bubbly personality first thing in the morning. Units were clean and spacious. Thank you for a wonderful moving experience.
I had an urgent issue and Lorraine not only addressed it, but offered a thorough analysis of the situation and gave me options to resolve it. I’ll definitely continue to do business with Public Storage as long as she’s there!!!
ms Lorraine was so kind to me when I visited the facility
She really makes you feel welcome at the business and does her best to assist you
They don’t even have dumpsters for customers to get rid of trash items and you pay a ridiculous fee for a tiny storage. Wouldn’t Recommend this company
Thank for your help. Lorraine.
See you again ^^
Ask for Lorraine she's the best! Had a couple of issues and she solved them very quickly and professionally. One of the issues she actually solved before I even knew about it. Thanks Lorraine!
Ms Lorraine was a great help and great customer service!
Loraine is a very sweet women and is so very helpful I highly recommend her
If your looking for a safe place for storage Mrs. Lorraine at the Prince George location is the one to see! Thank you for being an amazing person and an even amazing customer service representative 💕
Ms Lorraine
Thank you for not only providing excellent service but a great laugh! You may not know but I woke up with a heavy heart and troubled mind and then god sent me you! I wish many blessings to you and your family! Public Storage has a gem!
I want to take the time to say how personable, amicable, and customer-focused Ms. Lorraine has been towards me. I truly appreciate the outstanding customer service that she always delivers! She is definitely an asset for the company.
Lorraine was a truly amazing help!
Mrs. Lorraine was God sent. She was able to help me do a same day transfer unit as well as offer some encouraging words. Customer service is a biggie and it’s important to have and Mrs. Lorraine has it! Thank you again for your assistance!!
Lorraine was very helpful and thoughtful! And I would definitely come back!
Lorraine was very helpful and friendly!
As the store was getting to close Mrs. Lorraine stayed behind to educate me on the process, give me a tour, make sure my codes worked, and provide good wholesome conversation to a young college student. I was shopping around but her experience made this the place I need to book and store my items at. Thank you Mrs.Lorraine my South Florida Native!!lol
So nice and easy! Lorraine was amazing. This place is clean and feels like a safe place to store my stuff! Great location!
I have to thank Ms. Lorrine for being a blessing to me this Morning. Ms. Lorrine was very pleasant and professional. Thank you again
Lorraine had the office closed, but opened it up for us to make a payment, shes amazing
Mrs Lorraine, is the best. I have never had a better experience, anywhere. Come here if you need a storage periodt!!!
Mrs Lorain was a huge help.
I’m at another location with a problem and she took time out of her day and help resolve it quickly…as if she were there herself.
If anybody needs a raise , it’s her!!
Lorraine is the absolute best. The best experience I've ever had renting a storage unit. I was having a bad day before I came in and she made my day so much better. I would definitely refer people to rent here.
Had a few issues but Lorraine took care of them promptly, Lorraine is good at what she does!
Ms Lorraine wonderful service
Wonderful customer service!
Just got off the phone with Lorriane earlier today and she is so incredibly fun to speak with and very helpful. Usually I don't look forward to speaking with representatives but talking to her was like speaking to a friend. Absolutely great customer service! Would definitely recommend! Thank you Lorriane!
Ms. Lorraine is awesome. She has awesome customer service skills . She is great. I definitely recommend her.
Really great customer service! Lorraine is super sweet and treated me as if I was her own son. Wish I didn't have to go this place will be missed!
I was helped by a young woman named Kaydie, she was very knowledgeable in helping me decide what size unit I would need. I highly recommend this place!
I absolutely love the customer service at this Prince George location. The property manager, Lorraine, is wonderful to work with. She goes out of way to assist and support the customers with concerns they have regarding the services they provide. I love her geniune personality and her sense of humor. Please do not give Ms. Lorraine a hard time as she only carries out her job duties that are required of her. Ask questions first, she may be able to help you more than you know, just as she did for me today. Thank you Lorraine, 🥰
Lorraine was very welcoming and knowledgeable and extremely funny.
Very slow service getting set up in the computer there. Also it costs $20 for a lock. They could be better.
Great service...Mrs Lorraine is a wonder customer service agent and asset to the company! Public storage need employees that are of her talent and standard!
The manager Mrs. Lorraine had excellent customer service. She was very nice and informative. I would definitely recommend this storage facility.
Stop by to make a payment on my account and the property manager MS Lorraine was wonderful, she was very pleasant and professional, I would highly recommend to rent at Puddledock and ask for the property manager, & property was clean
I really like Lorraine she was very helpful and caring she had a very positive attitude I will be using this storage unit a lot more
Great place...attendant Lorraine in prince George va is the best employee that They could have hired..she makes you feel comfortable and guess the job done and make sure that everything goes as planned as long as you handle your end
Great experience with Lorraine she is great with customer service!!!!
Lorraine was very helpful please come see her
Mrs.Lorraine was a huge help to me. She was very knowledgeable and very polite. I would recommend anyone to do business there. And I know Mrs.Lorraine would take good care of them like she did me!!!
Larraine is very professional. She answered all my questions.
Lorraine is awesome and goes above and beyond to take care of her customers best storage facility around