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Public Storage Self-Storage Units at 4401 Puddledock Road, Prince George, VA
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 57/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 57/mo $75Best Price Label
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10'x25'Online only price$ 68/mo
Parking 10'x25'- Uncovered parking
$ 68/mo $91Best Price Label
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5'x10'Online only price$ 68/moSmall 5'x10'- Outside unit
- Drive-up access
$ 68/mo $90Best Price Label2 units left! -
8'x5'Online only price$ 89/mo
Small 8'x5'- Climate Controlled
- Outside unit
- 24 Hour access
$ 89/mo $118Best Price Label
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10'x10'Online only price$ 121/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 121/mo $161Best Price Label
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10'x15'Online only price$ 153/moLarge 10'x15'- Outside unit
- Drive-up access
$ 153/mo $203Best Price Label1 unit left! -
10'x20'Online only price$ 165/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 165/mo $219Best Price Label
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10'x25'Online only price$ 170/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 170/mo $226Best Price Label
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10'x30'Online only price$ 208/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 208/mo $277Best Price Label
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Self-Storage Near Prince George
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Prince George Storage Units off Route 144
Find storage units in Prince George off Route 144 and accessible via I-95.
Surrounded by the Appomattox River, this location is the perfect place to grab a 5x10 storage unit and stash boating equipment, picnic supplies, bicycles, and sports gear so you can enjoy the outdoors without cluttering up your home. Just up the road, you'll find the James River and the Presquile National Wildlife Refuge for more outdoor fun.
With Virginia State University just a few minutes down the road, students, apartment dwellers, and anyone else struggling with space will love our 10x10 storage units. 10x10 storage units can hold appliances like washers, dryers, and air conditioners, electronics like stereo systems and televisions, as well as full-sized furniture.
We love taking on major projects, so if you've got a significant storage situation at hand, let us help! Our 10x20 storage units are large enough to contain up to five rooms worth of stuff so you can get organized fast. With mostly outdoor storage units at this location, it's especially easy to drive up and unload bulky items.
When you're done storing, Richmond sites like the American Civil War Museum and the Institute for Contemporary Art are just a short drive away.
Embrace the power of Public Storage use our eRental program to book a contactless move-in to your self storage solution today!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 387)
Ms. Lorraine at public storage in Prince George the puddledock location was amazing with assisting me with a few complications I had with my account. Shout out to you Ms. Lorraine and thanks again. Go see her and only her guys 5 stars!!!!!!
Mrs.Lorraine is so amazing!! I will be back she made my day!
Public Storage is the only storage I deal with. They have a great staff.
Lorraine gave me great info. Nice customer service. 👌✔️
Great Customer service
Ms Loraine was a great help and very attentive
LORAIN GAVE ME GREAT CUSTOMER SERVICE.
Lorraine provided excellent customer service! Very helpful. Thanks again!
Lorraine was very helpful and pleasant to speak with.
Lorraine is the greatest person I have ever known, She helped so much. And her advice warmed my soul, Thank you Lorraine!
I wanted to say that my visit was pleasant. Mrs. Lorraine was very nice and professional. And with very good instructions on policy and procedures. I really appreciate her she saved me time and money.
Miss Lorraine was very awesome and helpful
Loved April she helped me with everything I needed with no problems
Lorraine was great to talk to and very informative
The woman who assisted me in my moving process l, Lorraine was very friendly, accommodating and helpful with explaining things, the last minute trading up of my unit size and I certainly recommend this location and working with her.
The customer service is extremely friendly, thorough and efficient! And if they don't have what you need, they'll go that extra mile to help you find it!!
Lorraine was great. #1 customer service for sure.
Thank you very much Public Storage. Mrs. Lorraine you are amazing! You made this place for me! Five stars is not enough.
Chris Stenson Very friendly and helpful. Thank you Chris!
Ms. Lorraine was so awesome and helpful with everything I asked of her. She made me feel good about leaving my belongings at the Prince George location. She is so caring fun and lively to talk to every time you talk to her.
Ms Lorraine gave me awesome service very informative and accommodating all my questions & concerns!
Ms. Lorraine was great this morning with customer service
April was very helpful
Ms. Lorraine was such a great help thanks for everything 🥰🥰
Mrs. Lorraine helped me very much. She was a blessing
Ms Lorraine is so nice and helpful. She needs a raise
Lorraine was the best when I went in to ask about a unit
Ms Lorraine was so nice offered me the best options for my money actually she made my day had me smiling & laughing the whole visit it was so nice meeting her
Ms. Lorraine great customer service
Mrs. Lorraine the property manager was very professional, helpful and knowledgeable. She was so awesome and her Customer Service is Phenomenal.
Lorraine was super professional and friendly. We loved her bubbly personality first thing in the morning. Units were clean and spacious. Thank you for a wonderful moving experience.
ms Lorraine was so kind to me when I visited the facility She really makes you feel welcome at the business and does her best to assist you
I had an urgent issue and Lorraine not only addressed it, but offered a thorough analysis of the situation and gave me options to resolve it. I’ll definitely continue to do business with Public Storage as long as she’s there!!!
They don’t even have dumpsters for customers to get rid of trash items and you pay a ridiculous fee for a tiny storage. Wouldn’t Recommend this company
Thank for your help. Lorraine. See you again ^^
Ask for Lorraine she's the best! Had a couple of issues and she solved them very quickly and professionally. One of the issues she actually solved before I even knew about it. Thanks Lorraine!
Ms Lorraine was a great help and great customer service!
Loraine is a very sweet women and is so very helpful I highly recommend her
I want to take the time to say how personable, amicable, and customer-focused Ms. Lorraine has been towards me. I truly appreciate the outstanding customer service that she always delivers! She is definitely an asset for the company.
Ms Lorraine Thank you for not only providing excellent service but a great laugh! You may not know but I woke up with a heavy heart and troubled mind and then god sent me you! I wish many blessings to you and your family! Public Storage has a gem!
If your looking for a safe place for storage Mrs. Lorraine at the Prince George location is the one to see! Thank you for being an amazing person and an even amazing customer service representative 💕
ms lorraine is that girl
Lorraine was fantastic!
Lorraine was a truly amazing help!
Mrs. Lorraine was God sent. She was able to help me do a same day transfer unit as well as offer some encouraging words. Customer service is a biggie and it’s important to have and Mrs. Lorraine has it! Thank you again for your assistance!!
Lorraine was very helpful and thoughtful! And I would definitely come back!
Lorraine was very helpful and friendly!
So nice and easy! Lorraine was amazing. This place is clean and feels like a safe place to store my stuff! Great location!
As the store was getting to close Mrs. Lorraine stayed behind to educate me on the process, give me a tour, make sure my codes worked, and provide good wholesome conversation to a young college student. I was shopping around but her experience made this the place I need to book and store my items at. Thank you Mrs.Lorraine my South Florida Native!!lol
I have to thank Ms. Lorrine for being a blessing to me this Morning. Ms. Lorrine was very pleasant and professional. Thank you again
Mrs Lorraine, is the best. I have never had a better experience, anywhere. Come here if you need a storage periodt!!!
Lorraine had the office closed, but opened it up for us to make a payment, shes amazing
Mrs Lorain was a huge help. I’m at another location with a problem and she took time out of her day and help resolve it quickly…as if she were there herself. If anybody needs a raise , it’s her!!
Lorraine is the absolute best. The best experience I've ever had renting a storage unit. I was having a bad day before I came in and she made my day so much better. I would definitely refer people to rent here.
Ms Lorraine wonderful service
Wonderful customer service!
Had a few issues but Lorraine took care of them promptly, Lorraine is good at what she does!
Ms. Lorraine is awesome. She has awesome customer service skills . She is great. I definitely recommend her.
Just got off the phone with Lorriane earlier today and she is so incredibly fun to speak with and very helpful. Usually I don't look forward to speaking with representatives but talking to her was like speaking to a friend. Absolutely great customer service! Would definitely recommend! Thank you Lorriane!
Really great customer service! Lorraine is super sweet and treated me as if I was her own son. Wish I didn't have to go this place will be missed!
I was helped by a young woman named Kaydie, she was very knowledgeable in helping me decide what size unit I would need. I highly recommend this place!
I absolutely love the customer service at this Prince George location. The property manager, Lorraine, is wonderful to work with. She goes out of way to assist and support the customers with concerns they have regarding the services they provide. I love her geniune personality and her sense of humor. Please do not give Ms. Lorraine a hard time as she only carries out her job duties that are required of her. Ask questions first, she may be able to help you more than you know, just as she did for me today. Thank you Lorraine, 🥰
Lorraine was very welcoming and knowledgeable and extremely funny.
Very slow service getting set up in the computer there. Also it costs $20 for a lock. They could be better.
Great service...Mrs Lorraine is a wonder customer service agent and asset to the company! Public storage need employees that are of her talent and standard!
The manager Mrs. Lorraine had excellent customer service. She was very nice and informative. I would definitely recommend this storage facility.
Stop by to make a payment on my account and the property manager MS Lorraine was wonderful, she was very pleasant and professional, I would highly recommend to rent at Puddledock and ask for the property manager, & property was clean
I really like Lorraine she was very helpful and caring she had a very positive attitude I will be using this storage unit a lot more
Great place...attendant Lorraine in prince George va is the best employee that They could have hired..she makes you feel comfortable and guess the job done and make sure that everything goes as planned as long as you handle your end
Lorraine was very helpful please come see her
Great experience with Lorraine she is great with customer service!!!!
Mrs.Lorraine was a huge help to me. She was very knowledgeable and very polite. I would recommend anyone to do business there. And I know Mrs.Lorraine would take good care of them like she did me!!!
Larraine is very professional. She answered all my questions.
Lorraine is awesome and goes above and beyond to take care of her customers best storage facility around
Loraine was very helpful. She even lent me a lock for the unit.
Lorraine was very enthusiastic and cheerful towards me, and also very helpful towards my transaction. We need more people like her in the Petersburg location as well. ☺️
Mrs. Lorraine has AMAZING customer service, she made me feel so comfortable and she's so sweet and was willing to help me with everything... Definitely stop by and show Mrs. Lorraine some love!
Ms. Lorraine at Public Storage is the best! She is the ultimate professional, very kind, dependable, respectful, polite and knowledgeable. She took care of all our storage needs and treated us like family. Every time we visit our storage unit, we stop by to see Ms. Lorraine. We recommend Public Storage to all our associates because of the great customer service we received.
Lorraine, the property manager, was very helpful this morning dealing with my moving company truck and accessing my storage unit. Lorraine is very cordial, and knowledgeable. She helped make my moving experience much less stressful.
I was having a bad day and was in need of a small storage in a hurry. I had the pleasure of meeting Ms. Lorraine. She made the process very simple and was very friendly. It seemed as if I had known her all my life. Within 5 minutes she had turned my frown into a smile and I have been smiling every since. I am going to still stop by and see her after I get my things out next month. Ms. Lorraine is the best or Cousin Lorraine is what I call her.
I went to transfer to a larger unit this morning at the Puddledock Road location. Lorraine helped me - She was wonderful and super friendly. She made it a quick and easy process too! I highly recommend using Public Storage, especially if you have the privilege of working with her :) Thanks again for your help!
Amazing customer service. Thank you Mrs.Lorraine
Stopped by to book a reservation Ms.Lorraine she was wonderful. I accidentally booked a reservation for a parking and she helped me get exactly what I needed for a great price. Love her energy she made sure I had what I needed before I left and I think her so much for her help. 😉
Lorraine was professional, kind, so helpful going far beyond expectations to assure that the tractor trailer could get in and out and even offering to get another available unit to make it easier. I love lorraine and I know she will assist you too in any way she can to make your storage needs easier
My stepdad has a unit here and Lorraine was very helpful and sweet. She deserves a big raise.
Great customer service, Ms. Lorraine helped me out a lot and made the cancellation process quick and easy!
Mrs. Lorraine (first name) was a phenomenal help. I didn't catch her last name but she came all the way from her puddledock location to assist me @ the location in Petersburg. She was pleasant and professional. Every public storage needs a Mrs. Lorraine.
Came in yesterday to ask a question and Lorraine was so helpful and her customer service was on point! I ended up chatting with her for a while afterwards very nice person. Highly recommend doing business with her
Came in had some questions and ms.Lorraine was a loving lady and she gave the best service !!!❤️
Ms Lorraine was absolutely amazing. She turned my whole attitude into a really positive experience. More people like her are needed in the workplace and world. Thank you ms Lorraine.
Great customer service!! Very personable! Very clean !!!
Lorraine the property manager is a Godsend!! If I could give more than 5 stars I would! She was so patient, informative and helpful. She we t above and beyond to assist us. I would definitely recommend this location to anyone.
Lorraine gave me the best Customer service that ive had since ive been with public storage..... Others have been very rude.... But Lorraine has top notch customer sevice wish i could give here more than a 5 star!!! Thank you Lorraine!!!
Fast and amazing service, walked me around the lot and showed me all my options with prices right away. Highly consider utilizing them.
I had a great experience with public storage the girl at the unit the manager she was very helpful to me. And very polite. It was easy to rent my storage all I had to do was do it online and pay for it online so I'm thankful I didn't have to wait in any lines or anything like that. Thank you for the great experience that I had with your company
Lorraine, was very knowledgeable with the process and very professional at helping us, making sure all our concern and questions regarding the storage rental are answered. Thanks for keeping the prices affordable.
Awesome staff (Ms. Lorraine)! Help came with no attitudes and great professionalism.
Lorraine was very helpful and sweet
Let the record show that Lorraine at 08148 will take care of you for sure !!! She was very helpful and friendly in a very professional manner .... thanks for Lorraine!
Lorraine has great costumer service and a great personality!!! Love her!!
Miss Lorain the property manager was sent straight.from Heaven to help every person she meets . She is quite simply an angel 👼 and I love how she speaks to you and her most positive attitude .Public Storage couldnt have found a better person to manage the property . She goes above and beyond with such grace and care . Thank you for being you Lorain .
Great customer service! Lorain was very sweet and held a nice conversation!!
Lorraine was Extremely helpful to me today!! Great place to work with! Highly recommend!!
I recommend this place! 5 star support thanks to Mrs. Lorraine!
I LOVE LORRAINE😘. The world is a better place with her in it!# Lorraine is the best property manager I've ever met. She is HEAVEN Sent!#
Lorraine provided excellent customer service!!
Mrs. Lorraine definitely helped us a lot, with finding a great storage unit at such a late notice. She also went above and beyond to make sure the unit, was the best fit for our items. Great customer service!!!
Loraine was so helpful with the gates and so friendly
Just got my 1st storage unit and was completely clueless BUT I met Ms. Lorraine. She is a God Sent. We talked on the phone and she got me set up! I lost my lock, lost my gate number - Lorraine said "No Worries" !! She was so patience and helpful. The Best Service!!!!
We had to rent a storage unit after we had a fire in our home and this place was wonderful! When I went into the front office Lorraine couldn't have been any nicer! She explained everything in detail and was so kind and courteous! All companies out there need a Lorraine! She is awesome !!!!
Lorraine was pleasant and very helpful
Ms.Lorane, the property manager was amazing. She has a welcoming personality. The unit was clean and already set up. The move in process was very quick and smooth which I appreciated so much because I had my 1 year old with me. She even attempted to entertain him while I processed my paperwork.
I’ve been using Public Storage since my move to Virginia. It has been quite easy and good experience. I’ve never had any trouble getting into my storage or paying my storage bill. The manager Lorraine is so amazing and nice. She was immensely helpful and overall made my experience 1000000 times better. She was so kind hearted and made sure I was taken care of. She deserves a raise honestly. I definitely will be recommending this Public Storage to people I know ! Thank you to Lorraine again !
Outstanding customer service that eases the stress & lack of understanding that some companies may have,but in regards to this company with Mz. Lorraine as a representative nothing but high praises ...Just the positive vibe she brings & provides to the calls are a blessing...Gracias..!!!!
Exceptional customer service!
Highly recommended. Mrs Lorraine really helped me with my unit, lowering my bills and being a 5/5 on my scale.
Loraine was very helpful in my experience on getting a storage for the first time ever. She made everything so easy for me. She deserves a raise! 🙌🏽🙏🏽
Highly recommended, Mrs. Lorraine in the front office was very helpful on my search for a unit. Very sweet, respectful, and knowledgeable. If I could give her 10 stars I would.
Lorraine was the best thank you....
Lorraine was really great and helpful
Contact storage and spoke with property manager, Lorraine and customer service was amazing.
Lorraine was amazing and she gave me an awesome person experience!! Thank you public storage
Excellent customer service! I spoke on the phone with Lorraine.. she was absolutely so sweet! She answered all questions I had possible!
Great folks here providing a valuable service. Lorraine is very personable and friendly and easily my favorite person at this location.
I really appreciate Ms. shanequa watson she gave me the best customer service I appreciate public storage for having people like her
Mrs. Lorraine is the best!!! I love this place so much because of her. She actually cares about the customers & we all love u too!!!
Shanequa watson great customer service, very helpful, nice person
The customer service here is awesome. They are very friendly and helpful especially the lady that help me name Lorian. I would definitely recommend this place if you are looking for storage.
I am so grateful to Ms. Lorraine who recognized that I've been a long-time customer with Public Storage. She made a request to the company to provide me with a discount on my monthly storage fees for my loyalty. GOD Bless You Ms. Lorraine
Shanequa Watson was SO helpful and answered all of my MANY questions with a cheerful voice, when I called about RV storage. If she didn't know the answer to my question, she would find the answer and called me back! I highly recommend this facility! I truly appreciate her for all of her help every time I called with more questions!
Shanequa is the most heartwarming woman that you will ever meet and so helpful with your needs.
Ms. Lorraine was on her lunch break when I arrived, but she answered the phone anyway. She remembered speaking with me previously and that I lived out-of-town. She put her lunch on hold and came outside the office to assist me with getting the code and finding both my storage units. She was upbeat, helpful and super pleasant. I even offered her next lunch on me! She has Excellent customer service skills!
Hate this place and will never use again. The unit we rented had a water leak and everything in the unit had water damage. When we told the attendant she did not care at all and immediately asked if we purchased insurance. Then she dismissed us so she could help someone else. Customer service was horrible. We moved our stuff out before the first month was up. Will never go back.
Great Communication And Customer Service And Ms Shaneque Watson Was Very Helpful Understanding And Respectful Thank You Very Much
Shannequa Watson was such a great help! I caught a busted tire on the way to work and I had to pull over and pulled in front of public storage. She greeted me outside, and helped me in the best way! Because I usually don’t have male help, she called someone to help put a spare on my tire and held a great conversation to keep me calm 😊😊😊 definitely did not have to do that. 5 STARS!!!
Lorraine is the sweetest lady! She’s a pleasure to talk to and will take care of all your storage needs and questions.
Excellent customer service. Is a older storage buildings so the hook to 🔐 is very hard to move, especially for me with no strength from a accident.
Lorraine, the property manager, is so amazing!! She's enthusiastic, really nice, patient, and an overall people person. 10/10 I recommend!
Shanequa Watson was so helpful in my experience leasing a unit. So welcoming and walked me through every step and made sure I understood everything. Public storage also had some of the best rates I could find in the area. If you need a place to store your thins definitely go see her! Hire more people like her public storage!!
Great customer service.
Lorraine was awesome. Very helpful and friendly.
Lorraine helped me get my first storage unit. She's absolutely amazing. She has a great personality and she actually listens to what we need. Lorraine is extremely sweet and talked my fiancee and I through the whole process. It's always nice to see a friendly face. Thank you for everything you do Lorraine!!💗
Great customer service, great price, and great location
Lorraine was very professional and understanding. The door has been broken every since we have been renting a storage and she went out of her way to make sure that they fixed the door and contacted me to let me know!!. Always very pleasant!!! Only person that actually went out her way!!! She was determine to get that door fixed. Ask for Ms.Lorraine!!!
Lorraine was the best I was running late for work and she was on lunch break and she said come in sugar let's get this done better then five stars person
Rachel did an amazing job in getting me a storage. I definitely would recommend anyone who’s looking for storage check it and ask for Rachel.
I got the 5 star general service from Ms. Rachel
Miss Lorrine is awsome she made sure we had everything we needed ...would most definitely do bussiness with her again ...
Lorraine is doing a wonderful job. Lorraine is very helpful. Has out standing personally and customer service.
Loraine was the best in my 2 year of being here !!! Go Loraine!!!
Lorraine was very polite and pleasant to speak with. Full of energy and she took care of all my questions and wish I could have her as my customer service lady always. She's awesome
Awesome customer service, always smiling, very helpful and nice. Staff is always here to help you with your storage needs
Although my original storage unit is in AZ they quickly helped me complete a request and get it in my account ASAP.
I CALLED public storage On puddleduck after so many failed attempts to get through to someone who took the time to explain everything i called and Lorraine picked up she was so very helpful she walked me through step by step I really appreciated her customer service I really needed just that conversation to give me the motivation to go and handle moving and trying to make sure everything is handled before we move to Ga an Lorraine Reassure me everything is gonna be fine
I cant never acces my storage unit witch its located inside because the door its so beat up the dosent matter how many times I put my code in it wont take it
Kanita was very helpful in my unit selction. Very pleasant to work with.
Kanita helped me she was very nice and fast paced and was able to help me out.. thanks Kanita..
Kanita did an excellent job helping with the lease process!
Jessica walden was awesome , very polite and helpful , she answered all my questions and went out her way to assist me with everything !
Jessica Walden Great service! Very polite.
Kanita was very helpful
Kanita was really helpful!
Jessica Walden was outstanding she answered all my questions even though I was 30 mins late i walked in the office she immediately greeted me and had a smile on her face.She was phenomenal .Thank you Jessica
Very friendly and clean. Kanita was very helpful with my experience here.
In and out in no time thanks to Jessica
Kanita was very helpful and pleasant to deal with
Jessica walden was very kind and amazing and answered all my questions.
Ashley White went above and beyond to make sure I had the storage space that I needed. She deserves 6 stars!
1st time renting a storage space. Jessica made the whole process quick and easy
Ashley was excellent!!!
Thanks Kanita for always being there to help when I need to pay my bill or get my storage door open.LOL I appreciate your professionalism and your willingness to stop what your doing and come help open the door without hesitation. I would recommend this location to anyone on a budget because the promotions are great.
Kanita - staff was very personable, helpful, and professional. They answered all of our questions and made it easy.
Jessica helped us with a new rental unit. It was fast easy. She did a thorough inspection on the unit with us. She is new and doing great!!!
Kanita provided me with excellent service today and explained everything in detail.If u need to rent a parking space or storage go see her you won't be disappointed.
Kanita was great during the rental process
I stopped by the properties to check the prices the customer service I received from Ashley was very great very well-mannered very well spoken I consider this an outstanding facility great place of business thank you so much for your time for your effort and making a customer very happy
Marquita
Keisha was amazing so understanding and patient. Love her
At the storage facility with my husband and we want to let y'all know Marquita is simpy amazing she has such a beautiful and warm and inviting personality that makes you feel as if you know her forever I always tell people if you need storage go to Public Storage because not only are their prices reasonable but the staff is spectacular.
Stop by to chat with Marquita since I no longer store my stuff here because I brought a new home but I make sure when people need Storage I send them to Marquita because I know she got them glad to see she still here and is doing great thanks again Marquita.
Kesha was wonderful. Very knowledgeable. Thank you so much for your help.
If I could give this place less then one star I would. Some of the employees are nice some not so much. None seem really personable. You never know when someone is going to be in the office and the hours suck as it is. How they treat people is uncalled for. I'd never recommend here to anyone.
Since Kesha's arrival, I noticed the exteriors of the units are cleaner and free of cobwebs. Been renting about 4 years and this is the best that it has looked
Kesha was a GREAT HELP! I can see that she cares about the property and as a person who is in property management also I feel confident leaving my valuables in the hands of Public Storage. Thanks again Kesha for providing excellent customer service and for making me feel great about my decision.
Got a great space at a wonderful price today thanks to jasmine
Jasmine was excellent today great service
Had a great experience with Katie she was very helpful in explaining the process. We now have 2 units and highly recommend Katie and Public Storage!
Great service today with jasmine
Alright
Im picky and i use it
David was extremely helpful and answered all of my questions. Definitely will be using Public Storage on Puddledock in the future.
They made me assured my items were stored safely. Katrina walked me thru the daily security policies and i felt i didnt have to go by there and check my stuff all the time because she checked daily for me. The were fast and efficient with all my paperwork. I would recommend Public Storage to everyone. Safe an easy thankyou.
Jade was super friendly and easy to work with. The storage facility is also very clean, user friendly and safe. I will definitely continue using this Public Storage location.
Jade is amazing, great customer service.
Great service good price thanks David
Ladies very respectable cheap rent
To much money
Marquita has awesome customer service thanks Public Storage You have a team player.
I have used different sized units here multiple times and have never had any issues. David was especially helpful this time around.
Kanita did an excellent job telling us all the rules and regulations of you facility. Telling us about the boxes and other things you offer for sale that could make our stay a lil better. Thanks looking forward to moving soon
David was awesome with explaining everything. excellent service
Kanita was great!
Kanita was great!
Jade was very helpful and professional. I’m looking forward to do business at this location.
Dave was an awesome employee and very knowledgeable
I would like to thank Ms. Kanita for explaining things to me where I could actually understand them. She made things so easy and with a wonderful personality to boot. Thanks again Ms. Kanita
Thank you Kanita for the awesome deal that you got for me today, especially loving the NO payments till March....Go Kanita.
Great place for you to get nice space for the price and the service Kanita provided was just mind blowing recommend this place for any one else looking for a unit
David was great!! Very helpful and walked me thru the whole process
Clean units freindly service and there bent the rules a little bit for me
Great place, Tiffany was very helpful with everything and made the process very easy. Will definitely recommend for storage. Kudos on have such a nice and polite employee.
David was very helpful with my moving arrangements. Very understanding and quickly solved any questions asked.
David was an awesome helping find the exact storage unit and let me know all the information for it. Very helpful!!
Amber was excellent and very professional.
Amber was great. Good customer service and very helpful
It's ok. It's secure and the only lady that i dealt with was very nice. When i moved out no one was in the office @ the time so i didn't know exactly what to do so the next day i went back made sure unit was swept out and told the lady i no longer needed the unit. They wanted to charge me a full month because of 1 day over the first of the month. I said no way and explain to the main office. I had to settle with paying half a month. I will not use their facilities in the future. They prorate when u move in. Why can't they prorate when u move out?!
so once again, I found myself having to help someone move...more specifically, my daughter. I had told her that I liked Public Storage based on the outstanding customer service that I received from Marquita May when I helped a friend move into another one of your locations. only this time, we needed to use this particular Public Storage on Puddledock. so when we walked in, there was the same bright and shiny smile from Marquita again!☺☺ and once again, we received such great and friendly customer service... Marquita is so nice, I just wanted to stick her in my pocket and take her home with me 😁 As Always, 5 stars for you Public Storage! Thanks for all you offer and then some.
Friendly and professional employee by the name of marquita may. She made sure that we got the right size unit for our belongings by showing us the different size units even though she was busy. I will recommend to anyone who is looking to use a storage facility to come here. Thank you Marquita.
Amber was a great representative today ! I love public storage company !
Staff was extremely friendly and Helpful !! Great place her Name was Amber Thanks Guys!!!
Tiffany was a great help!!! She was very sweet and explained everything to me!!! Definitely recommend public storages for your needs
Tiffany was very helpful
My experience today with Jasmine was very pleasant and courteous in providing great service.
Tiffany is very proffenial in performing her duties and has a nice smile
Alica gave me good service
Stopped in today to get a storage unit and Tiffany assisted us with finding the perfect unit to meet our needs ! Go see her. She is the best.
I spoke with Tiffany today during my experience, she answered all questions and was really helpful in making sure my expectations were met .
Tiffany was Very friendly and helpful!
I am closing in on my one year anniversary with Public Storage and so far my experience has been excellent. When I came looking for a unit Tiffany helped me find the right size based on my storage needs at a competitive prices She is always in a bright mood and has been instrumental in helping solve my storage needs. If you need some extra space this is a good place to check out.
Tiffany is the best!
The manager Jasmine was very helpful.
The manager jasmine was very helpful very polite thank you for the great costumer service I will be back
The manager Jasmine at the Puddledock location was very helpful will be back to rent.
Units leak, belongings get mold, prices to high, bug ridden, property is dirty, hidden fees, dishonest, management is awful, staff is unfriendly,
Tiffany is a great manager and is always here for here customers highly recommend
Looking for a public storage shelter is not easy to find these days. I drove over to see the Public Storage located at 4401 Puddeldock Road in Prince George. Going through the office door I find a lady named Tiffany eager to help. She was alert and courteous helping me with what I needed for storage. She knew perfectly how to respond. She told me that only one storage unit was left. Wow! I was amazed to come here and get the last storage bin for my books. Tiffany answered all my questions. She helped me understand how to use the entrance gate and how to leave through the exit gate. She also guided me to pay the fees and fill out all the paper work under her assistance. My experience coming to Public Storage was worth it all because of Tiffany. Thanks, Ray Sturt
Sweeeeeet!! Tiffany was very helpful and accommodating when no one else would. Quick and informative.
Tiffany is a total life saver. She went above and beyond to help me resolve an issue caused by a system glitch. She is a total angel, excellent customer service. 10 stars in my opinion, thank you so much!!
Hidden costs
Meka is the best person to go to. I highly recommend her.
Meka got me in and out fast! She was extremely personable and the place was clean!
Great place meka got me in and out and she was very nice.
This is an extremely well managed facility with personable and reliable staff. I've been a customer since 2002. I highly recommend this location.
Meka is the best. She is ultra friendly and vibrant every time I come to my unit. Love her
Fast and reliable service from ms Meka!! Thank you very much for the service!!!
Very rude dishonest
Very rude nasty attitudes do the gold to their contracts when u cancel they make excuses for mo that to make u keep paying
Martha is the best transition is so easy friendly always smiling
I called to check on a bill for a friend of mine and Martha Edwards helped me out all the way. She needs a raise and an award for employee of the month
Meka is excellent!
Meka was very nice. I appreciate all of her help.
Very nice ms meka
I love Meka!!!!
I had a outstanding experience and this location. The staff was well informed and helpful. If you are looking for a quality experience, clean space for you items and a wonderful agent Ms.Meka is who you want to assist you. Thankyou so much for the help
Meka was great! Very informative and she knew her stuff. Would definitely recommend to anyone.
Loved it wonderful service meka was wonderful
Tanya was Very very nice and helpfull.
Tanya was very helpfull. Very kind
Used this Storage location for 6 months no problems no crazy prices, no extra charges will highly recommend this place to anyone, thanks Krystal
Very clean property, highly recommend!
Tanya was awesome and covered all bases!
Great experience. Tanya was Quick, efficient, friendly, helpful, I have no questions but if I do I know where to call!!
Tonya moved us into our unit last month she is always around to help out and always has some great jokes
Amazing experience. The lady that helped us her name is Tanya she was quick helpfull and thoughtful. Will definitely come back again.
Crystal moved me in initially and loved her service she was very pleasant and I will refer her to any one ,also I went back in today and spoke to Tonya and I requested in formation on a larger size bin and she was also very helpful and I would refer her also. Top notch service.
Tanya was awesome! She was very polite, helpful and super funny. She showed me various options based on the info I provided her. Very, very... helpful. A++
I was helped by Krystal to move into an affordable storage unit within my budget. Excellent staff and service that I would recommend to anyone looking for a storage facility.
When calling to speak with an CSR they do not have any patience on the phone. I called to find out pricing as we will be more ING from Florida and the rep Michelle basically hung the phone up before I could even finish speaking to her asking my questions. This let's me know to takeyou business elsewhere.
I went to public storage today to check prices on boxes and packing stuff and Tanya was awesome. She showed me everything I would need for all out moving needs. The prices and deals worked out great for my budget. I got a lot done today with her help. Thank you so much. If I ever need to store I know where to come!!
Crystal has always been the best rental manager since I have been dealing with public storage so it's only right to give a five star rating I just absolutely love her she's very professional down to earth and she cares about her customers as a matter of fact Tanya that worked her location when I came in is the exact same way and was very helpful to me also they both deserve 5 stars for making my storage experience the best!!!!!!!
I've never used a public storage before today, but the lady named Tonya, was very helpful in giving me information on renting when I do need to. . She was very bubbly , she also helped me plan what items I will need when we do move. Thanks Tonya for all your assistance today!
Good service
Awesome property!
I have been a customer for over a year. My experience here at Public Storage has been tremendously good. I choose to pay my monthly bill in person so I can see Krystal every time. Give her 5+ stars
I came in on Wednesday Oct.7 at 3 pm. I spoke with Meka and she showed me a unit. She was very easy to talk to and was pleasant. She gave me all of the information I required and I WILL be renting said unit on Thursday. She was extremely helpful and I will tell everyone I know to come here.GREAT EXPERIENCE!
Meka made us feel like our stuff would be safe and was very friendly and helpful...i recommend this place for ur personal stuff
Meka was awesome! She was such a great help to me. She gets a A+++
Krystal had great customer services skills...And she was very friendly and helpful....pleasure to work with
Krystal was great and offered excellent customer service!!!
Krystal was always pleasant and provided great customer service no matter if I was making a payment or needed to have the lock replaced because I lost the key. The office always smelled great and the outside facility was neat and clean.
Krystal was wonderful and has went up and above to help and find all our needs and allowed us in after hours which was a real blessing. Every business needs the customer service she performs.
Meka was an . Amazing representative of the company she took time to help me dind exactly what I needed even called around to get me a great price loved her and her . Friendliness would definitely refer her ir come back
Great experience at this location. Staff was very helpful.
Krystal was great getting me into my unit as quick as possible! I highly recommend them. The price for the size was awesome and I used this location for my storage needs. Thanks!!!!
Krystal is very pleasant and wonderful to talk to..she has a great personality and should remain at this location. she is very helpful and knowledge about what shes doing..great experience working with Krystal. .i would recommend her to anyone..
Received great customer service from Krystal.
Krystal is a great property manager. Very professional and great customer service.
I called in first and was met with both positive attitudes at the door as was on the phone. It was a great experience.
My experience at public storage was awesome the property manager krystal was very helpful when i came to close out my storage. Thank you
Krystal is a 5 star property manager. We need more people like her.
Really great facility. Clean, and the employees are very nice. I'm planning a temporary move and was worried about my belongings but after coming to public storage I know my belongings will be safe. Thanks guys!
Always receive GREAT SERVICE from Krystal! Give her a raise
Krystal is awesome. She rendered me excellent customer service. She deserves a raise.
Awesome person
Krystal has awesome sauce excellent customers service and very helpful
Kristol is a joy to deal with. Always courteous and pleasant. Fantastic girl. She needs a raise. Can't believe she called me by name. 10 out of 10
customer service excellent , conveniently located, would recommend to others
Received excellent customer service from this location on Puddledock. The manager who assisted me takes pride in her job. Recommend you go to see Krystal, she will take care of all your storage needs. Ya'll need more employees Like Krystal!
Great location! Very convenient
Krystal is great property manager. Always receive great service. Friendly and great attitude!
Been a customer for several years. I always receive 5 star service when I come to the Puddleduck property. Go see the property manager Krystal! She will take care of you!
Krystal is the perfect, person 2 b part of your company. she goes beyond the call of duty 2 help. we need more people like her.
Krystal is amazing. She provided excellent customer service. if you need storage facility go to Public Storage on Puddle duck Rd and go see Krystal!
She was so awesome, I loved her help so much, she was very professional. ♡♥☆★
Krystal was so helpful and amazing!!!
Amazing experience. Good service with a smile . Great deals! Dont pass the opportunity! !
krystal was awesome
krystal has always been helpful and I thank her for that
Excellent krystal was awesome!!!!!!!! The service was great, fast, and easy.
Receive great service every time i come to Puddledock location. Go see Krystal she is awesome!!
ive been renting a storge unit from these people for almost a year..great place todo buisness with..used other storage units in my life but none compare to these people here there employess are very polite an friendly gives u a down to earth experiance..an krystal that wrks there shes awesome allways calls me an reminds when my payment is due for i am very forgetfull an wrk alot off hours thanks krystal
Krystal was very informative and efficient with my set up and my vacate. She did a walk through which helped with the key pad entry and exiting. Great Customer Service. Will recommend to others.
Excellent customer service! Very friendly and helpful. She is the dictionary definition of quality customer service oriented. She knows her job and the facilities.
HELLO EVERYONE I JUST WANTED TO TAKE A FEW MINUTES OUT OF MY DAY TO THANK KRYSTAL AT 4401 PUDDLEDOCK RD COLONIAL HEIGHTS VA ,FOR HER BEAUTIFUL AN UNDERSTANDING CUSTOMER SERVICE SKILLS ,SHE WAS VERY PATIENT WITH ME AND SHE TOOK THE TIME OUT TO LISTEN TO ME ,THUMBS UP KRYSTAL,KEEP UP THE GOOD WORK.
shanell provided excellent customer service. she was very friendly and she know her store.
Ms Kathy was great and very friendly. Great service.
Great Place to store your belongings... Used for three years no problems.
I was a Public Storage customer for many years. You can imagine that I have seen many people come and go in the office and I want to tell you about a lady that you have there now. Her name is Kathy and out of all the others I have dealt with, she is the best. Kathy always went above and beyond the call of duty to be of service to me and the other customers I came in contact with while on the property. She was there and available whenever I needed. She treated me with utmost respect and courtesy but always made me feel at home. Kathy is the best representative of the quality that Public Storage offers.
My experience with Lynn was amazing. She was very attentive in making sure that we got exactly what type of unit we needed. I will have to say that she is an asset to your company. She has a wonderful attitude to work in customer service. She answered all questions that I needed to know. She made me feel as if my presence was wanted and that this was just not a job to her. So I would say my experience was amazing!!!
Kathy was extremely helpful for me and my girlfriend. She made this storage experience very easy even though I waited last minute.
Kathy was pleasant and very accommadating. She is a real people person.
Great Service
Service was great!
Ms. Kathy is always in a good mood and very professional. She truly puts the customer first and the area is always clean.
Kathy was wonderful at explaining everything.
Wonderful service. Would come again
My experience with Public Storage has been excellent. I had good communication with the coordinator "Kathy". I described my needs, and she gave me exactly what I needed with very little hassle. Very professional, informative, Military friendly. Thanks Kathy!
Excellent
Outstanding facility! Excellent customer service.
Kathy was great assisting me in aquiring a unit
Very good customer service, Kathy was great:-)..serviced my needs, and affordable
Kathy the property manager assisted me this morning get my new storage unit. She was very helpful and knowledge of the facility and area. I recommend this storage facility to anyone looking to store their property to come here.
I've been using the facility for several years and Cathy is great. The facility is awesome and service is super!
Best prices in town! Kathy is the BOMB
Miss Kathy is so pleasant some friendly I just love coming here I just love it.
Alexis was awesome! She helped me so much!
Nice, and was understanding of my situation
Very friendly staff in nice location.
I have been dealing with Kathy 4 years and she is great
Very easy and painless process. GOOD EXPERIENCE.
I have been a customer here at Public Storage for at least the last 10 years. Kathy has always been wonderful to work with. A while back, we were comparing pricing at other storage facilities and Kathy worked with us to actually lower our rates and keep us as a satisfied and long term customer. She works hard to keep us in a unit that works for us and has always resolved any issue that comes up. I would highly recommend working with Kathy and the Public Storage facility on Puddledock Road.
Public Storage Prince George VA, has great costumer service Ms. Kathy is awesome she answered all of our questions thoroughly. She even gave us some move in pointers. Thanks Ms. Kathy for all of your support...
The customer service provided by Alexis was great! Would recommend anyone to stop by and see her.
I was happy that the process did not take a lot of time. I did pre-register online so my information was correct. Kathy was very helpful. And I got the storage room that I needed for the things I am storing.
I had a very good move in experience while meeting the storage manager Kathy. She explained everything very thoroughly and made sure I understood how things operate. Kathy displayed great customer service. I would recommend Public Storage to any one. Thank you so much LT
Great experience, Kathy was extremely helpful getting everything I needed during my military move and transitions :) ... Highly recommend
Kathy is a very nice and caring person. She is very knowledgeable and thorough in her job. It was such a breath of fresh air to deal with someone who has such great customer service skills!!! Which now days seems to be non-existent. Again it was a great pleasure to deal with Kathy!! SHE SHOULD BE CLONED!!!!