Public Storage Self-Storage Units at 24919 North Freeway, Spring, TX

Excellent customer service. Kathy was courteous , friendly and knowledgeable about the property and business. Clean facility.

Kathy, as extremely helpful. I appreciate her patience and explaining the process making it very easy and enjoyable. Thank you again for having great employees like Kathy !

Thanks to Rhonda. Perfect support. I am very pleased

Very friendly and helpful.

Rhonda was the biggest help and very kind and I would definitely recommend people to her. It was my first time getting a storage unit and she helped me so much and definitely made me feel welcome and answered all my questions definitely deserves 10/10

Rhonda was such a great help and friendly:)

Just rented a space a few weeks ago and I've had the pleasure of meeting one of your property managers! Rhonda, She gave me the Best customer service I have Ever Had She sees Me Moving Into My Space and has Brought Me Water on Occasion or Just Simply Ask if I Need Anything This is a very Knowledgeable Hard Working Girl If I Could Give 10 Stars I Would Give Her 11

Rhonda gave us excellent service!

Rhonda great customer services . Thank you so much for making everything easier and fast.

Karen was so sweet and attentive. Customer service was great amazing. Very kind and helpful first time I had a pleasant experience with an employee in storage. If you come ask for Karen!!!!!

Karen was an awesome help I just gotout of the hospital...much love

We had a great experience from Karen and Rhonda at The Woodlands location. They made our unit rental fast and easy, providing some of the best customer service we have ever had. We look forward to doing business with this location for a long time.

Rhonda is FANTASTIC and she Knows her stuff and has a great personality!!

Kathy and Karen couldn't have been sweeter or more helpful during the sign-ups and move-in process. The facility is very well kept, clean and orderly. I've had a lot of storage units over the years and so far it's been the best experience I've had.

I'm super happy Miss Karen take care of me. She was very nice and explained everything to me point by point. I'm happy thanks Miss Karen.

This place is excellent because of Kathy the manger. I totally miscalculated the amount of space I needed to store my property. At the last minute WHILE moving with the movers trailer packed the second time and on their way to the Public Storage facility Kathy managed to find me a second unit AT THE LAST MINUTE just released and reserved the unit for me. Without Kathy doing what she did to help me I would have ended up with the movers not having a place to unload. Can you imagine having a full trailer and no place to put it? The hourly cost as the truck and crew just sitting waiting on you to find storage ON A SUNDAY! Kathy runs that place with the attention and diligence of a professional WHO ACTUALLY CARES about the people who come there. That facility is clean, secure, and operated better than any other storage facility I've ever seen. You won't find better. Kathy and her crew are awesome. 5 stars plus 5 more stars. That woman deserves a nice raise.

Rented here for a year and after just 5-6 months my rent for my storage doubled. The worst part is online I could get a deal for a new unit same floor at half the price. I called in to see if I could get the deal or at least keep my price and got a $10 discount for 2 months on the new price that had gone up $30+. I booked a new unit at the cheaper price and moved my things to the me unit only for the same thing to happen again and canceled instead. Also note the unit insurance can be canceled the day you rent to avoid that additional fee. Also they have limited carts to move your things and it's usually packed. I had to wait 20 min until someone kindly left of for me to use. Not a bad location just be informed of how they are and operate the facility.

Cathy helped me over the phone and then in person. 10 minutes and done ✅ new storage space, super easy and pleasant experience. nice facility too!

This location has the sweetest staff ☺️ There was a small bit of confusion with booking my units but these ladies went out of their way to help clear it up. The inside units are really nice. The outside units are a little more “used” looking/feeling but still fairly clean.. Security seems tight. Would recommend!

Rhonda was amazing and was able to get me a closer unit to the unit I already have. AMAZING LADY!!

Rhonda was very helpful. She was very nice and respectful.

Miss Rhonda made my day with excellent and punctual customer service. She was exceptionally and helpful. Thanks Miss Rhonda

Clean facility with super helpful support staff (like Rhonda). They made everything, from opening the account, to patiently answering questions and account closure very convenient and pleasant. Can’t recommend them enough!

Rhonda is so kind & helpful. Ms Rhonda walked me over to pick a unit. She walked me through the entire process from start to finish including how to use the app. Thanx

Very helpfull Rhonda was !!!!

I needed a unit quickly and needed to have Uhual Upack containers delivered, and the staff was so helpful and understanding. I was able to have 2 containers delivered and parked overnight while I unloaded them. Uhual had missed 3 delivery windows, and by the time they finally got my stuff there, it was raining pretty hard. I was able to keep the boxes on site an extra night so I didn't have to move my stuff in the heavy rain. There is ample access for larger trucks to access and turn around by the climate controlled building. I suggest using the entrance by that building (once you have your code) since it is off the highway service road. Also, units require a specific lock type, a cylinder lock, which is provided with an additional fee. I searched high and low to find better deals on the lock, but since it's not common, the $20 charge is a relatively fair price.

Kathy at the front desk provides the best customer service ever. She makes this location the best storage facility in the area. She is very knowledgeable, explains things well, is friendly, thorough with the check-in process, and obviously cares about each person. My family, friends and I have used this location exclusively for our storage needs.

Rhonda has been an Amazing rep. She has very awesome customer service skills. She was very patient and worked well with me in a moment of need. I love her.

It's always a pleasure to see Ms.Rhonda for the last 2years Ms.Rhonda have been very helpful she always answer every question I have. Ms.Rhonda is the reason I haven't moved out she goes above and beyond and keep the place so clean.

Rhonda at public storage was very nice and gave great hospitality and Kathy help me also so I recommend putting ur things here…

Rhonda was such a great help with setting up my storage unit!

Rhonda was a great help in explaining the process and working with the setup. Thanks so much!

Rhonda is an absolute doll. Her and Kathy both have been total angels in helping me with my storage journey. I’ve had to rent 2 units now over the last few years, and they always go above and beyond with me to answer my questions, get me situated, and it’s always stress free. You can tell they care about both the company and us. I specifically go to this location to rent because of them. There are plenty of facilities in the area, but these two ladies are the reason I stick with y’all as a location and as a brand. Thank you Rhonda and Kathy! Y’all are super stars!

It was my first time getting a storage unit so I decided to try Public Storage since it’s known all over the US. I was kind of nervous. I didn’t know what would be a great size, but Rhonda and Kathy were very helpful! They show me a tour around facility and understood exactly what size I needed since I would be keeping the storage unit for a few years. I’m so glad I didn’t waste my money on a bigger one. I would definitely recommend asking them for help if you are looking for storage unit. Only problem with that location is it’s hard to get inside and out even if you have an access code for a very stressful.

Ms Rhonda and Ms Kathy was so nice and helpful

Rhonda is always so cheerful and helpful!!! Ask for Rhonda...She's AMAZING!!!

Kathy was great! She was very attentive and answered all of our questions. I was so impressed I consolidated all our family belongings from other storage units and moved them here.

Rhonda was extremely helpful and professional! I give 10 stars!

Kathy did an awesome job of helping me walk through the process of finding the best storage space for my needs. Fast, friendly, and a great experience! Kathy, you rock!!

Kathy and Rhonda are amazing! Very friendly and helpful!

Good Customer Service

Rhonda, the Manager, is absolutely amazing. I came in with an issue and she was quick, attentive and completely understanding is my situation. Thank you Rhonda for everything and being so awesome.

I Really Enjoy Working Here & Meeting My Customers, Getting To Know Them… and Better Yet, Putting a Face with a Name…..

How do you get on site help at this location? The front office doors are always locked during business hours. No one responds to knocking, and no one picks up the phone or returns voicemails.

Great service and friendly staff

Rhonda gave me great customer service . thnx

Ms Rhonda is amazing! She took care of us and even offered waters for us during this heat! Highly recommend!