Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 24919 North Freeway, Spring, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 21/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 21 /mo $ 28Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 21/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 21 /mo $ 28Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 21/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 21 /mo $ 28Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 26/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 26 /mo $ 34Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 27/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 27 /mo $ 36Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 42/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 42 /mo $ 47Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 47/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 47 /mo $ 52Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 49/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 49 /mo $ 55Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 64/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 64 /mo $ 72Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 74/mo
Medium 10'x7.5'- ground floor
- outside unit, rollup door
- drive up access
$ 74 /mo $ 99Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 103/mo
Large 10'x15'- ground floor
- inside unit, rollup door
- near door or elevator
$ 103 /mo $ 132Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 105/mo
Medium 10'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 105 /mo $ 110Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 114/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 114 /mo $ 146Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 117/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 117 /mo $ 150Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 120/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 120 /mo $ 126Best Price Label+ one-time $29 admin fee2 units left! -
10'x10'Online only price$ 139/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 139 /mo $ 146Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 205/mo
Large 10'x20'- ground floor
- inside unit, swing door
- near door or elevator
$ 205 /mo $ 215Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 230/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 230 /mo $ 241Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 241/moLarge 10'x25'- ground floor
- climate controlled
- inside unit, rollup door
$ 241 /mo $ 260Best Price Label+ one-time $29 admin fee2 units left! -
10'x30'Online only price$ 254/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 254 /mo $ 274Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 267/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 267 /mo $ 280Best Price Label+ one-time $29 admin feeHurry! -
10'x30'Online only price$ 304/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 304 /mo $ 327Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
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passcode entry & well-lit hallways.
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expect at many Public Storage locations.
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Spring Storage Units On Interstate 45
This Public Storage in Spring has the self storage needs covered of customers located near The Woodlands.
Right off of I-45 just south of Sawdust Road/Rayford Road, and just a few miles north of Grand Parkway, there is a cheap self storage unit waiting for any size load.
Individual storage lockers are great to store just a few small items, like keepsakes or important paperwork, while a 5x5 unit can fit a handful of boxes. Upgrade to a 10x10 unit to help declutter the garage by storing bikes and outdoor recreational equipment, while a large 10x30 unit can take the stress off of families going through a remodel near Rayford, Grogan's Mill and Oak Ridge North.
With indoor storage units providing access from an interior hallway and outdoor storage units allowing customers to pull a vehicle right up, this facility has something for everyone. Customers can also take advantage of the climate-controlled storage units, as well as rental parking spaces designed to hold cars, trucks, boats or RVs for short-term or long-term vehicle storage.
What once began as a bedroom community designed to attract Houston commuters has evolved into so much more. Now a flourishing residential and commercial area, including facilities for some major global corporations, The Woodlands area has become quite a suburban destination. Filled with parks, dining, shopping and entertainment, including shows at The Cynthia Woods Mitchell Pavilion, Public Storage is delighted to be a part of this vibrant community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 668)
Ms.Rhonda was a great help, good customer service very helpful kind respectful Thank you staff at public storage
Rhonda had excellent service helping me today 4/26/2025
Ms. Kathy was a pleasure working with she is very sweet, informative, and understanding. I definitely recommend booking your unit with Ms.Kathy!
Awesome awesome experience, got to meet Rhoda yesterday and she was great. Very nice and easy to talk to, you can tell she knows her stuff. After helping me with a unit, she was out on her property keeping it nice and clean. Beautiful property, would highly recommend anyone in the area to go to this location. 10/10
Let me say first off RHONDA is amazing. Top class service and she is the sweetest. I’ve seen her helping numerous people and her positive attitude never changes!!! That woman needs a raise. She is a valuable asset to y’all’s company!!!!!
MS Rhonda was very helpful and a very nice person
Today met with Katy for a 10x20 unit. She made it easy and stress free. Definitely recommend her for your storage needs.
Rhonda was great and very helpful!
Rhonda was amazing. She went out of her way to ensure that I got my unit and explained everything perfectly. She is awesome!!!
I had the absolute pleasure of interacting with Rhonda, Kathy, and Terri at this Public Storage location, and I can honestly say the customer service here is outstanding! From the moment I walked in, they made me feel welcomed and valued. Rhonda, Kathy, and Terri were all so thorough and patient in explaining all my storage options, and ensured I got the best deal possible. They went above and beyond to make sure I was comfortable with the entire process, answering every question I had with kindness and patience. They truly make you feel like you're in good hands. All three of them are personable, professional, and incredibly helpful. I couldn't ask for a better experience, and I would highly recommend this location to anyone looking for storage with exceptional customer service!
Kathy was great! She is patient and so friendly!
Space was fine, but they don't pro rate the rent. Be warned moving out!!
I had paid just 4 days prior to move out and wasn't able to get even a partial refund. Going to look elsewhere in the future!
Rhonda was super helpful. Very happy to do business with this location.
Love my storage facility!
Always clean inside and out. It's the entrance that's awkward.
Rhonda was very informative and helpful !
Shout out to Randy! His professionalism and customer service was amazing. He personally showed me my storage space and answered any and all questions I had. This location has some amazing staff and Randy is definitely one of them. Give him a raise‼️
Rhonda was great!
Rent went from 86 to 215 in 4 months. Removed all my belongings by December 31. They don't answer the phone! They were closed the January 1st so I removed my lock after I got off work. Called again on January 2, they didn't answer again. So I drove all the over there again. Then they told me I had to pay $215 bc the lock was on the door on the first.So they want me to pay for a vacant storage bc they don't do their job and answer the phone. Worst experience ever! I DO NOT RECOMMEND THIS PLACE! I even got locked in once bc the gate wouldn't open. Luckily somebody left the side door open for me to get to the office. I almost called 911. I also had to get help getting into my storage bc the door doesn't open. The lady working said it's tricky you have to push turn and pull. Then she said she hated working their. Save your money, don't rent from here. It was a headache!
Great spot, Rhonda has always been very helpful
Thank you Rhonda for all your help ! Rhonda is always busy if she is not in the office on the phone or cleaning she is on the property picking up trash or cleaning bathrooms or doing her daily lock check ! Rhonda always has a smile on her face and always willing to help! Thank you Rhonda !!
I recently had a fantastic experience with Rhonda at Public Storage. From the moment I arrived, she was incredibly friendly and welcoming, making the process of choosing a storage unit stress-free. Rhonda took the time to explain all my options and helped me find the perfect unit for my needs. Her professionalism and willingness to assist with any questions I had truly stood out. I highly recommend reaching out to Rhonda if you’re looking for storage solutions—her exceptional service makes all the difference! Thank you, Rhonda, for your help!
I love Ms Kathy at this location. I’ve had some not so great experiences at another location. Ms Kathy makes this location the best!!!
Rhonda & Kathy treated me like family. I only met them when I checked in to get my storage place (the experience was smooth) and when I came back to empty my storage place (another smooth experience), but they were so nice that I wanted to visit from California to hang out with them.
The online price is only good for about a month or two. Then your $40 unit goes up to $150 with very limited notice.
Rhonda was an amazing help! Love this location!!!
Rhonda was amaaaaaaaazing!!!!!!
She was so nice!! Great personality!!
Rhonda was so sweet, and a good help, happy I came here 🥰
This particular location is really great!! Kathy does a phenomenal job of running this location. she has been extremely helpful and always answers any questions we might have. She always tries to get us the best rate possible. So 5 stars! Originally we transferred from a CubeSmart, huge difference in the way, at least for this location the way Public Storage runs its business.
Stopped by for a unit today and I was helped by Rhonda, she was very helpful, I definitely recommend you stopping by if you’re needing a unit in the area :)
Trainie did and excelent job. Thank you
Trainee was awesome!
Kathy went above and beyond helping me again leasing another unit . Thanks Kathy for making easy and convenient. Linda W.
Kathy was very helpful in getting the right size unit. Her follow up was wonderful.
Rhonda is so helpful!!
Kathy is very nice, helpful and humble. Unit is great. Glad I came in to public storage.
Amazing customer service by Ms Rhonda. Very helpful, friendly.
Rhonda was extremely helpful and compassionate when I informed her that I lost the keys to my lock. She knew exactly what to do and was able to resolve my issue quickly with a smile!!
Rhonda was awesome and super helpful and fun.
Kathy & Rhonda are AMAZING!! They work with me they are so kind and they are GREAT at communicating! Love them so much
I Visited my storage and I had the pleasure of meeting Rhonda. I received excellent customer service from her, she took time to help me resolve an issue. Thanks again Rhonda.
Very convenient self service storage facility. Decent prices and easy online set up. If you have the app you can access the place with your phone instead of having to memorize the codes and such! It’s in a very convenient location just one of I45 south at the Rayford Road/Sawdust exit with two very convenient entrances which is good because the first one is easy to miss!
Ms. Rhonda has a very kind personality , she was very helpful, she has great customer service skills. Thank you Ms.Rhonda
Rhonda was huge help and good communication thanx
First of all Kathy and April are the best!!! They answered all of my questions and made getting a larger unit smooth. They are the gold standard and need to train everyone on customer service. I will make sure I tell everyone that needs a storage unit to definitely make this location their next storage home 👍🏾
Rhonda is amazing!!! She was soo helpful!!!
Rhonda was amazing. She took care of us during an emergency. She was able to get us in and was very helpful.
I highly recommend this facility. Very clean and accommodating.
Bonus they have elevators!!!!
Rhonda and Kathy are Awesome, very helpful and friendly.
Definitely I highly recommended this place!
Rhonda was above and beyond. She made my day and took care of my needs.
I want to give shout out Rhonda she is amazing at Public Storage. I had a concern and she rectified it right away. She deserves a 5 star. However the outrageous rates that Public Storage continues to raise are ridiculous. I have 2 storages with them some consideration should be given. Thanks Rhonda for helping me!
Kudos to Kathy for taking care of all of storage needs! Her knowledge and expertise made the whole process smooth and simple. Very satisfied customer—Sean
Very helpful! Get Rhonda, super friendly, great staff!
Ann, I believe was friendly and had answers to all my concerns. A pleasant and accommodating person. TY
Kimberly was great. She showed us a unit, explained the locking procedure and got us set up for auto pay. She then took the time to assist us with the app and answer any questions we had. It was a very positive experience thanks to her.
Excellent customer service. Kathy was courteous
, friendly and knowledgeable about the property and business. Clean facility.
Kathy, as extremely helpful. I appreciate her patience and explaining the process making it very easy and enjoyable. Thank you again for having great employees like Kathy !
Thanks to Rhonda. Perfect support. I am very pleased
Very friendly and helpful.
Rhonda was the biggest help and very kind and I would definitely recommend people to her. It was my first time getting a storage unit and she helped me so much and definitely made me feel welcome and answered all my questions definitely deserves 10/10
Rhonda was such a great help and friendly:)
Just rented a space a few weeks ago and I've had the pleasure of meeting one of your property managers!
Rhonda,
She gave me the Best customer service I have Ever Had She sees Me Moving Into My Space and has Brought Me Water on Occasion or Just Simply Ask if I Need Anything
This is a very Knowledgeable Hard Working Girl If I Could Give 10 Stars
I Would Give Her 11
Rhonda gave us excellent service!
Rhonda great customer services . Thank you so much for making everything easier and fast.
Karen was so sweet and attentive. Customer service was great amazing. Very kind and helpful first time I had a pleasant experience with an employee in storage. If you come ask for Karen!!!!!
Karen was an awesome help I just gotout of the hospital...much love
We had a great experience from Karen and Rhonda at The Woodlands location. They made our unit rental fast and easy, providing some of the best customer service we have ever had. We look forward to doing business with this location for a long time.
Rhonda is FANTASTIC and she Knows her stuff and has a great personality!!
Kathy and Karen couldn't have been sweeter or more helpful during the sign-ups and move-in process. The facility is very well kept, clean and orderly. I've had a lot of storage units over the years and so far it's been the best experience I've had.
I'm super happy Miss Karen take care of me. She was very nice and explained everything to me point by point. I'm happy thanks Miss Karen.
This place is excellent because of Kathy the manger. I totally miscalculated the amount of space I needed to store my property. At the last minute WHILE moving with the movers trailer packed the second time and on their way to the Public Storage facility Kathy managed to find me a second unit AT THE LAST MINUTE just released and reserved the unit for me. Without Kathy doing what she did to help me I would have ended up with the movers not having a place to unload. Can you imagine having a full trailer and no place to put it? The hourly cost as the truck and crew just sitting waiting on you to find storage ON A SUNDAY!
Kathy runs that place with the attention and diligence of a professional WHO ACTUALLY CARES about the people who come there.
That facility is clean, secure, and operated better than any other storage facility I've ever seen. You won't find better.
Kathy and her crew are awesome.
5 stars plus 5 more stars. That woman deserves a nice raise.
Rented here for a year and after just 5-6 months my rent for my storage doubled. The worst part is online I could get a deal for a new unit same floor at half the price.
I called in to see if I could get the deal or at least keep my price and got a $10 discount for 2 months on the new price that had gone up $30+.
I booked a new unit at the cheaper price and moved my things to the me unit only for the same thing to happen again and canceled instead. Also note the unit insurance can be canceled the day you rent to avoid that additional fee.
Also they have limited carts to move your things and it's usually packed. I had to wait 20 min until someone kindly left of for me to use. Not a bad location just be informed of how they are and operate the facility.
Cathy helped me over the phone and then in person. 10 minutes and done ✅ new storage space, super easy and pleasant experience. nice facility too!
This location has the sweetest staff ☺️ There was a small bit of confusion with booking my units but these ladies went out of their way to help clear it up. The inside units are really nice. The outside units are a little more “used” looking/feeling but still fairly clean.. Security seems tight. Would recommend!
Rhonda was amazing and was able to get me a closer unit to the unit I already have. AMAZING LADY!!
Rhonda was very helpful. She was very nice and respectful.
Miss Rhonda made my day with excellent and punctual customer service. She was exceptionally and helpful. Thanks Miss Rhonda
Clean facility with super helpful support staff (like Rhonda). They made everything, from opening the account, to patiently answering questions and account closure very convenient and pleasant. Can’t recommend them enough!
Rhonda is so kind & helpful.
Ms Rhonda walked me over to pick a unit. She walked me through the entire process from start to finish including how to use the app. Thanx
Very helpfull Rhonda was !!!!
I needed a unit quickly and needed to have Uhual Upack containers delivered, and the staff was so helpful and understanding. I was able to have 2 containers delivered and parked overnight while I unloaded them. Uhual had missed 3 delivery windows, and by the time they finally got my stuff there, it was raining pretty hard. I was able to keep the boxes on site an extra night so I didn't have to move my stuff in the heavy rain.
There is ample access for larger trucks to access and turn around by the climate controlled building. I suggest using the entrance by that building (once you have your code) since it is off the highway service road. Also, units require a specific lock type, a cylinder lock, which is provided with an additional fee. I searched high and low to find better deals on the lock, but since it's not common, the $20 charge is a relatively fair price.
Kathy at the front desk provides the best customer service ever. She makes this location the best storage facility in the area. She is very knowledgeable, explains things well, is friendly, thorough with the check-in process, and obviously cares about each person. My family, friends and I have used this location exclusively for our storage needs.
Rhonda has been an Amazing rep. She has very awesome customer service skills. She was very patient and worked well with me in a moment of need. I love her.
It's always a pleasure to see Ms.Rhonda for the last 2years Ms.Rhonda have been very helpful she always answer every question I have. Ms.Rhonda is the reason I haven't moved out she goes above and beyond and keep the place so clean.
Rhonda at public storage was very nice and gave great hospitality and Kathy help me also so I recommend putting ur things here…
Rhonda was such a great help with setting up my storage unit!
Rhonda was a great help in explaining the process and working with the setup. Thanks so much!
Rhonda is an absolute doll. Her and Kathy both have been total angels in helping me with my storage journey. I’ve had to rent 2 units now over the last few years, and they always go above and beyond with me to answer my questions, get me situated, and it’s always stress free. You can tell they care about both the company and us. I specifically go to this location to rent because of them. There are plenty of facilities in the area, but these two ladies are the reason I stick with y’all as a location and as a brand.
Thank you Rhonda and Kathy! Y’all are super stars!
It was my first time getting a storage unit so I decided to try Public Storage since it’s known all over the US. I was kind of nervous. I didn’t know what would be a great size, but Rhonda and Kathy were very helpful! They show me a tour around facility and understood exactly what size I needed since I would be keeping the storage unit for a few years. I’m so glad I didn’t waste my money on a bigger one. I would definitely recommend asking them for help if you are looking for storage unit. Only problem with that location is it’s hard to get inside and out even if you have an access code for a very stressful.
Ms Rhonda and Ms Kathy was so nice and helpful
Rhonda is always so cheerful and helpful!!!
Ask for Rhonda...She's AMAZING!!!
Kathy was great! She was very attentive and answered all of our questions. I was so impressed I consolidated all our family belongings from other storage units and moved them here.
Rhonda was extremely helpful and professional! I give 10 stars!
Kathy did an awesome job of helping me walk through the process of finding the best storage space for my needs. Fast, friendly, and a great experience! Kathy, you rock!!
Kathy and Rhonda are amazing! Very friendly and helpful!
Good Customer Service
Rhonda, the Manager, is absolutely amazing. I came in with an issue and she was quick, attentive and completely understanding is my situation. Thank you Rhonda for everything and being so awesome.
I Really Enjoy Working Here & Meeting My Customers, Getting To Know Them… and Better Yet, Putting a Face with a Name…..
How do you get on site help at this location? The front office doors are always locked during business hours. No one responds to knocking, and no one picks up the phone or returns voicemails.
Great service and friendly staff
Rhonda gave me great customer service . thnx
Ms Rhonda is amazing! She took care of us and even offered waters for us during this heat! Highly recommend!
Rhonda was very helpful in helping me through my move in and move out process! I would highly recommend this location. It's conveniently located and the staff is very friendly :)
Rhonda , Shelley , gave me a professional and well- organized presentation of what Public Storage services America for , I appreciate these front line employees for getting the point across
Shelly was wonderful to work with. She is very professional
SHELLY WAS AMAZING! WENT ABOVE AND BEYOND AND HELPED ME OUT SMOOTHLY AND QUICKLY!
Raven was extremely helpful and polite. She provided great customer service and was very knowledgeable. In spite of a few computer hiccups, my rental process went well. I would recommend Public Storage and Raven to future renters.
Miss RHONDA WAS SUPER HELPFUL!!! I’m downsizing and she made it such a breeze. Thank you!
Very good experience there. The staff Rhonda is very helpful every visit. She keeps the property super clean, she's nice and friendly and will make sure all your visits are pleasant. Employee of the month should go to Rhonda. Keep up the great job. I would recommend this property to everyone.
Needed a storage ASAP and Rhonda was fantastic getting me one on special in a climate control area. She was super pleasant and I’ll definitely recommend her to anybody ever needing a storage unit!
Rhonda was very helpful and knowledgeable about property. So glad I chose the storage location
They are very nice in here and they translated for me for I couldn't do all the translating and they are very kind MsLacreasha
Ms. Rhonda and Kathy are super good at notifications, helping with rapid service and taking care of the customer.
I have been utilizing this storage for about four months now and been working with a manager named Rhonda she is incredibly helpful and goes out of her way, above and beyond for all of the customers that rent a storage
It would not surprise me in the lease if she was moved to upper management soon. If i ever hear anyone talking about getting a storage i would definitely recommend her and this location
Wanted to say Ty Rhonda for all your help doesn’t matter the problem! Rhonda can handle it ! Never see Rhonda leaning she is always cleaning and doing for others as always! And always smiling ! Pleasure to be around too !!! Ty Rhonda, Public storage should recognize when they have good employees!!
Kathy was great to work with, she is hardworking and extremally knowledgeable. Her customer service is excellent and I would book with Kathy if I need storage again.
I've been using this facility for almost three years now and if I'm honest they're truly the best. Kathy is always kind and understanding and does her best for the customers. I've never had a bad conversation, situation or altercation with her and she does her due diligence for all the customers that come through .I've even recomended this place to other friends moving to the area. Affordable for a working college student like myself and again with Kathy on board its truly no hassle at all. 10/10 -Tyra
Clean and understanding great location
Rhonda is soo nice polite hardworking professional getting the job done. Going above the standards to make a customer feel safe secure. You can't find another individual like her.
Raven was great with helping me set up everything! I definitely recommend her to help with all of your needs!
Had great experience Rhonda was absolutely fantastic. Super friendly helpful loved it
Had several questions and matters to take care of. Kathy and Tina were very professional, helpful, and kind!
Rhonda was so helpful & friendly! Very grateful for her! Thank you so much. She made the experience painless. Go see her!
Very clean, price doesnt go up every month, easy access.
Kim and Tawana were great the service they provided was beyond amazing.. I’m beyond satisfied and so grateful for their service!!! Thanks for your help
I have been renting a storage unit at this location for close to one year and my experience has been great. Rhonda is exceptional and has gone beyond her call of duty to assist me in securing a good rate. Great service, awesome staff!
Meagan great job very professional
Wouldn't recommend this location!!!! You can tell a lot about a business when things arise not according to plan!! And, you see how the company handles themselves fixing it!!! I have always thought Public Storage was a great place to do business until recently when I had an issue arise and they showed me how much they lacked integrity, professionalism, and value in telling the truth and standing up in doing the right thing! Cathy the property manager is a liar and holds no integrity! This is a *WARNING* You must take what she says and get it in writing because her word means NOTHING!!!! She will lie and change the story and act as if she never said what she told you!!! She seems nice, professional, and like she knows what's going on with the company procedures, but it's all fake and she doesn't have a clue!!!!
Rhonda was fantastic!! Very helpful!! Awesome!!
I have used several storage locations in the past and I can say this is definitely a location to consider!!! I went in the other day because I had some questions about my unit and how billing would work. Mafe and Kathy did a fantastic job answering my questions and assisting me with what I needed!!
I am a Public Storage tennant this month has been 2 yrs. since we lost our house due to my husband's health issues. There are storage facilities on every corner. However, they do not have what Public Storage offers. It is a rare commodity.
Great service and a staff that cares. Several times throughout our stay we just couldn't pay, again due to my husband being sick. Kathy was always willing to work with us and was always compassionate towards our circumstances. Like I said it is rare to find people that care.
We have found at Public Storage all the staff are not only friendly but willing to do all they can do to help their customers. We have not found a house yet to call home.
Thank you Public Storage and all the beautiful staff for making us feel at home
while we wait for our home . Your the best above all the rest.
Sincerely Cerelle D.
Good location, clean and has two different entrances. Lot of different options, from climate controlled to extra large units.
Great staff too.
Rhonda helped out so much. I couldn’t fit everything into one unit, so she helped me transfer into a bigger unit. That was the best customer service that I’ve ever had!
Ms. Jennifer was great! She made my reservation and very informative!
I have been renting at this location for about three months or so and ever since, I have had a really good experience with Kathy. At one point, I lost my keys for my unit and Kathy scheduled the cut and took care of everything. Also, my rate jumped up like $40 a month and ONCE AGAIN Kathy saved the day and took care of me. I really appreciate her. I have no idea what she is making, but she deserves a raise! She always goes above and beyond for me and anyone I’ve seen her service. Thank you Kathy for all that you do 🥰
I rented a storage unit here back in June. Right away there were issues not just with me but several other people accessing the facilities due to a problem with their gate. Not only is there always an issue with gate access sometimes you have to always fight to get either a park or access the elevators. Sometimes only 1 works. They are very short staffed so enforcing the rule about truck parking or blocking the elevator can't be done. I was stuck on the 3rd floor for over 30 minutes one day. Now here is my biggest issue. I was late with my payment for October. Apparently they cut my lock on the 26th even after I spoke with Kathy and told her I would be making a payment. Apparently they area saying that I went into lean status. It's unclear to me how you go into lean status in less than 30 day's. Now that want me to pay an additional $20 for another lock! Oh and then I received an email stating they will be increasing my rent by $30 in December.... What the hell Public Storage why are you try
Easy in, easy out. Facility is always clean.
Rhonda was very helpful and went above and beyond her duties to accommodate me yesterday. It was near closing time ,I was late due to traffic but I wanted to make my monthly payment to avoid a late charge. There was a very difficult customer ahead of me in line who was very rude and verbally abusive. Rhonda handled this difficult person with professionalism when others would have lost their patience. It was nice to see that hard workers who take pride in their jobs are not a thing of the past as in so many other customer service related jobs. Thank you Rhonda for spending the extra time to help me out.
This place is the best. I've had my belonging stored here for almost two years and have received the most professional customer care. I've worked with Rhonda in the past and did so this weekend. She is solution oriented, friendly, genuinely cares about customer needs and saved the day for me this weekend when I got confused about where I reserved my unit. Rhonda figured everything out like the pro she is. She is a true asset to this company and look forward to seeing her again.
Clean and easy access. Rhonda is amazing and helps with the checkin process.
Place is a rip off. Tried to auction my lot after being late on a payment by 5 days. Management never calls you back. Got broken into and lost thousands of dollars, while paying insurance, and they won't reimburse me! NEVER take your stuff there to store. Overpriced as well.
On multiple occasions, Rhonda helped me find a cart when there were none to be found. Deeply appreciated.
Manager Rhonda was most helpful in getting me transferred to another unit in the same floor.
Location is also very convenient.
Great location, I needed a storage unit ASAP and the process was quick & painless. I owe it all to Rhonda she definitely helped a bunch. She was very nice & patient with me. I’d highly recommend!
Katy and Rhonda are wonderful! They were very helpful throughout the process and made getting a storage easy. Could not ask for a better experience.
Kathy was super helpful and demonstrated great communication during a transfer of units. Super pleased with this location.
It was a great experience with Rhonda nd Kathy they both helped me with all the prosses really fast best help.. they both do so much and they do work all by them selfs... they are great best experience ever.. would recommend them.. they are great
Rhonda was great!! So helpful and friendly! Helped me get a good price and understand the rental process
Rhonda was the most helpful person I've ever had the chance to have a encounter with, so thanks Rhonda!!
I went today to Public Storage (24919 N Fwy Spring, TX 77380 location) (May 1st, 2022 around 12:30) and Rhonda was very nice and helpful. She answered all of my questions. I like how my storage unit is on the inside of the building. Thank you for helping me Rhonda. She's the best :) she went out of her way to show me where my locker was. She was very attentive as well. Made sure everything went smoothly. Give the staff a raise.
Rhonda went over and beyond with helping me understanding the app finding my unit and payment it was so quick and easy she was so polite customer service like her is hard to find she was ne we annoyed or rushed me she truly is awesome
Cathy has exceptional customer service. She was super helpful getting us into an oversized storage unit & even check other locations to see if they could help as well. TY for having great employees.
Kathy, is absolutely wonderful. She’s helpful when I come into the office. Very impressed with her customer service skills. Dealing with moving is always a mess but she makes things easier for sure!
Rhonda did a great job getting my storage unit at a great rate and it was easy and efficient.
Rhonda was great! Very helpful
I have had a 10 x 25 space for almost 3 years. Everything has been exceptional…. Clean and great customer service. I did down size last week. Kathy went over and beyond making it easy for me! Thank you again Kathy! I also spoke with Rhonda, both are so friendly and helpful!
Ms.Rhonda is a great manager for this company hope she stays with this job since she knows how to keep a customer happy !
After almost two years of slow rate increases, they raised my rate 76% in one month. Customer service couldn't tell me why the massive increase, just said "find another less expensive unit".
Edit: if you want to address this, the solution is simple...cap the amount you can raise rates! We can all agree a 76% increase in one month is ridiculous and should be criminal. Waiting for your reply...