Public Storage Self-Storage Units at 24919 North Freeway, Spring, TX

Kathy did an awesome job of helping me walk through the process of finding the best storage space for my needs. Fast, friendly, and a great experience! Kathy, you rock!!

Kathy and Rhonda are amazing! Very friendly and helpful!

Good Customer Service

Rhonda, the Manager, is absolutely amazing. I came in with an issue and she was quick, attentive and completely understanding is my situation. Thank you Rhonda for everything and being so awesome.

I Really Enjoy Working Here & Meeting My Customers, Getting To Know Them… and Better Yet, Putting a Face with a Name…..

Great service and friendly staff

How do you get on site help at this location? The front office doors are always locked during business hours. No one responds to knocking, and no one picks up the phone or returns voicemails.

Rhonda gave me great customer service . thnx

Ms Rhonda is amazing! She took care of us and even offered waters for us during this heat! Highly recommend!

Rhonda was very helpful in helping me through my move in and move out process! I would highly recommend this location. It's conveniently located and the staff is very friendly :)

Rhonda , Shelley , gave me a professional and well- organized presentation of what Public Storage services America for , I appreciate these front line employees for getting the point across

Shelly was wonderful to work with. She is very professional

SHELLY WAS AMAZING! WENT ABOVE AND BEYOND AND HELPED ME OUT SMOOTHLY AND QUICKLY!

Raven was extremely helpful and polite. She provided great customer service and was very knowledgeable. In spite of a few computer hiccups, my rental process went well. I would recommend Public Storage and Raven to future renters.

Miss RHONDA WAS SUPER HELPFUL!!! I’m downsizing and she made it such a breeze. Thank you!

Very good experience there. The staff Rhonda is very helpful every visit. She keeps the property super clean, she's nice and friendly and will make sure all your visits are pleasant. Employee of the month should go to Rhonda. Keep up the great job. I would recommend this property to everyone.

Needed a storage ASAP and Rhonda was fantastic getting me one on special in a climate control area. She was super pleasant and I’ll definitely recommend her to anybody ever needing a storage unit!

Rhonda was very helpful and knowledgeable about property. So glad I chose the storage location

They are very nice in here and they translated for me for I couldn't do all the translating and they are very kind MsLacreasha

Ms. Rhonda and Kathy are super good at notifications, helping with rapid service and taking care of the customer.

I have been utilizing this storage for about four months now and been working with a manager named Rhonda she is incredibly helpful and goes out of her way, above and beyond for all of the customers that rent a storage It would not surprise me in the lease if she was moved to upper management soon. If i ever hear anyone talking about getting a storage i would definitely recommend her and this location

Wanted to say Ty Rhonda for all your help doesn’t matter the problem! Rhonda can handle it ! Never see Rhonda leaning she is always cleaning and doing for others as always! And always smiling ! Pleasure to be around too !!! Ty Rhonda, Public storage should recognize when they have good employees!!

Kathy was great to work with, she is hardworking and extremally knowledgeable. Her customer service is excellent and I would book with Kathy if I need storage again.

I've been using this facility for almost three years now and if I'm honest they're truly the best. Kathy is always kind and understanding and does her best for the customers. I've never had a bad conversation, situation or altercation with her and she does her due diligence for all the customers that come through .I've even recomended this place to other friends moving to the area. Affordable for a working college student like myself and again with Kathy on board its truly no hassle at all. 10/10 -Tyra

Clean and understanding great location

Rhonda is soo nice polite hardworking professional getting the job done. Going above the standards to make a customer feel safe secure. You can't find another individual like her.

Raven was great with helping me set up everything! I definitely recommend her to help with all of your needs!

Had great experience Rhonda was absolutely fantastic. Super friendly helpful loved it

Had several questions and matters to take care of. Kathy and Tina were very professional, helpful, and kind!

Rhonda was so helpful & friendly! Very grateful for her! Thank you so much. She made the experience painless. Go see her!

Very clean, price doesnt go up every month, easy access.

Kim and Tawana were great the service they provided was beyond amazing.. I’m beyond satisfied and so grateful for their service!!! Thanks for your help

I have been renting a storage unit at this location for close to one year and my experience has been great. Rhonda is exceptional and has gone beyond her call of duty to assist me in securing a good rate. Great service, awesome staff!

Meagan great job very professional

Wouldn't recommend this location!!!! You can tell a lot about a business when things arise not according to plan!! And, you see how the company handles themselves fixing it!!! I have always thought Public Storage was a great place to do business until recently when I had an issue arise and they showed me how much they lacked integrity, professionalism, and value in telling the truth and standing up in doing the right thing! Cathy the property manager is a liar and holds no integrity! This is a *WARNING* You must take what she says and get it in writing because her word means NOTHING!!!! She will lie and change the story and act as if she never said what she told you!!! She seems nice, professional, and like she knows what's going on with the company procedures, but it's all fake and she doesn't have a clue!!!!

Rhonda was fantastic!! Very helpful!! Awesome!!

I have used several storage locations in the past and I can say this is definitely a location to consider!!! I went in the other day because I had some questions about my unit and how billing would work. Mafe and Kathy did a fantastic job answering my questions and assisting me with what I needed!!

I am a Public Storage tennant this month has been 2 yrs. since we lost our house due to my husband's health issues. There are storage facilities on every corner. However, they do not have what Public Storage offers. It is a rare commodity. Great service and a staff that cares. Several times throughout our stay we just couldn't pay, again due to my husband being sick. Kathy was always willing to work with us and was always compassionate towards our circumstances. Like I said it is rare to find people that care. We have found at Public Storage all the staff are not only friendly but willing to do all they can do to help their customers. We have not found a house yet to call home. Thank you Public Storage and all the beautiful staff for making us feel at home while we wait for our home . Your the best above all the rest. Sincerely Cerelle D.

Good location, clean and has two different entrances. Lot of different options, from climate controlled to extra large units. Great staff too.

Rhonda helped out so much. I couldn’t fit everything into one unit, so she helped me transfer into a bigger unit. That was the best customer service that I’ve ever had!

Ms. Jennifer was great! She made my reservation and very informative!

I have been renting at this location for about three months or so and ever since, I have had a really good experience with Kathy. At one point, I lost my keys for my unit and Kathy scheduled the cut and took care of everything. Also, my rate jumped up like $40 a month and ONCE AGAIN Kathy saved the day and took care of me. I really appreciate her. I have no idea what she is making, but she deserves a raise! She always goes above and beyond for me and anyone I’ve seen her service. Thank you Kathy for all that you do 🥰

I rented a storage unit here back in June. Right away there were issues not just with me but several other people accessing the facilities due to a problem with their gate. Not only is there always an issue with gate access sometimes you have to always fight to get either a park or access the elevators. Sometimes only 1 works. They are very short staffed so enforcing the rule about truck parking or blocking the elevator can't be done. I was stuck on the 3rd floor for over 30 minutes one day. Now here is my biggest issue. I was late with my payment for October. Apparently they cut my lock on the 26th even after I spoke with Kathy and told her I would be making a payment. Apparently they area saying that I went into lean status. It's unclear to me how you go into lean status in less than 30 day's. Now that want me to pay an additional $20 for another lock! Oh and then I received an email stating they will be increasing my rent by $30 in December.... What the hell Public Storage why are you try

Easy in, easy out. Facility is always clean.

Rhonda was very helpful and went above and beyond her duties to accommodate me yesterday. It was near closing time ,I was late due to traffic but I wanted to make my monthly payment to avoid a late charge. There was a very difficult customer ahead of me in line who was very rude and verbally abusive. Rhonda handled this difficult person with professionalism when others would have lost their patience. It was nice to see that hard workers who take pride in their jobs are not a thing of the past as in so many other customer service related jobs. Thank you Rhonda for spending the extra time to help me out.

This place is the best. I've had my belonging stored here for almost two years and have received the most professional customer care. I've worked with Rhonda in the past and did so this weekend. She is solution oriented, friendly, genuinely cares about customer needs and saved the day for me this weekend when I got confused about where I reserved my unit. Rhonda figured everything out like the pro she is. She is a true asset to this company and look forward to seeing her again.

Clean and easy access. Rhonda is amazing and helps with the checkin process.

Place is a rip off. Tried to auction my lot after being late on a payment by 5 days. Management never calls you back. Got broken into and lost thousands of dollars, while paying insurance, and they won't reimburse me! NEVER take your stuff there to store. Overpriced as well.

On multiple occasions, Rhonda helped me find a cart when there were none to be found. Deeply appreciated.

Manager Rhonda was most helpful in getting me transferred to another unit in the same floor. Location is also very convenient.

Great location, I needed a storage unit ASAP and the process was quick & painless. I owe it all to Rhonda she definitely helped a bunch. She was very nice & patient with me. I’d highly recommend!

Katy and Rhonda are wonderful! They were very helpful throughout the process and made getting a storage easy. Could not ask for a better experience.

Kathy was super helpful and demonstrated great communication during a transfer of units. Super pleased with this location.

It was a great experience with Rhonda nd Kathy they both helped me with all the prosses really fast best help.. they both do so much and they do work all by them selfs... they are great best experience ever.. would recommend them.. they are great

Rhonda was great!! So helpful and friendly! Helped me get a good price and understand the rental process

Rhonda was the most helpful person I've ever had the chance to have a encounter with, so thanks Rhonda!!

I went today to Public Storage (24919 N Fwy Spring, TX 77380 location) (May 1st, 2022 around 12:30) and Rhonda was very nice and helpful. She answered all of my questions. I like how my storage unit is on the inside of the building. Thank you for helping me Rhonda. She's the best :) she went out of her way to show me where my locker was. She was very attentive as well. Made sure everything went smoothly. Give the staff a raise.

Rhonda went over and beyond with helping me understanding the app finding my unit and payment it was so quick and easy she was so polite customer service like her is hard to find she was ne we annoyed or rushed me she truly is awesome

Cathy has exceptional customer service. She was super helpful getting us into an oversized storage unit & even check other locations to see if they could help as well. TY for having great employees.

Kathy, is absolutely wonderful. She’s helpful when I come into the office. Very impressed with her customer service skills. Dealing with moving is always a mess but she makes things easier for sure!

Rhonda did a great job getting my storage unit at a great rate and it was easy and efficient.

Rhonda was great! Very helpful

I have had a 10 x 25 space for almost 3 years. Everything has been exceptional…. Clean and great customer service. I did down size last week. Kathy went over and beyond making it easy for me! Thank you again Kathy! I also spoke with Rhonda, both are so friendly and helpful!

Ms.Rhonda is a great manager for this company hope she stays with this job since she knows how to keep a customer happy !

After almost two years of slow rate increases, they raised my rate 76% in one month. Customer service couldn't tell me why the massive increase, just said "find another less expensive unit". Edit: if you want to address this, the solution is simple...cap the amount you can raise rates! We can all agree a 76% increase in one month is ridiculous and should be criminal. Waiting for your reply...

Ms.Kathy did a excellent job of explaining and showing us the storage, I wish customer service was just like her.

Best experience I have ever been a part off and the manager is absolutely amazing. Definitely recommend this place for both professionalism and security

I spoke with Kathy on the phone to reserve a storage and spoke with Rhonda at the office. Both were extremely friendly and helpful and made it a great experience renting a storage space for my first time.

Erica was quick to help me with exactly what I needed thank you so much!!

Rhonda is amazing. She helped locate the storage unit that handled our exact needs. Thank you so much Rhonda you’re the best.

My move in process was great thanks to Kathy and Austin!

I came in looking for prices and availability on storage and had excellent customer service out of Rhonda was very helpful gave me all the details I needed and took the time to make sure I was fully informed of all the options I had available. EXCELLENT CUSTOMER SERVICE

Moving is never fun and it can be very frustrating. I am so thankful Kathy was there to make my life easier. Super friendly person, caring, and very knowledgeable! Kathy you are awesome!!! Thank you so much for your help (:

Nicely kept!

Nobody to help you on the weekend. After I have the storage online I went to the local office during business hours on Saturday for my passcode and nobody was there, I called several times and customer services told me that I need to wait until Sunday. On Sunday called several times to the manager and left some voicemails because the mover was ready to go (mover charge me by the hour), nobody answered, I call to Customer Services and change the storage location, The manager called in the afternoon and refund only the monthly charge, but did not refund the admin fee...but where was the admin when I needed it...???

I visited this location and was very pleased with my service with Makayla Milam.

Jerrica was very nice and helpful today! Thank you Jerrica!

Erica was very helpful and had great customer service!!!!

75% of the time we try to enter, either the gates don't work or the elevators don't work...

I recently switched storage companies and I can honestly say I love public storage!! There is always a smiling face ready to help you. If I’m not mistaken the nice lady that helped me the first time was Makayla, she answered all my questions with no problem at all! My second time at the facility a lady named Erica greeted me and made my day. If you’re looking for a storage place I definitely recommend this one!! I love the employees so much!

Erica was super helpful in transferring my space!

Where do I start? So disappointed with this place. I work for All My Sons Moving in Corpus Christi Texas & we brought a load to bee stored @ this location. Only 1 elevator worked, & then the one that worked brokeso we had to lug the furniture all the way up to the 3rd floor. Then there was no number to call the elevator place posted. All around disappointed with this storage place. I hope we "NEVER" bring another load here...

Erica was absolutely amazing. She was extremely nice, professional and knowledgeable. She made my storage renting process seamless and fast. Also, the storages are clean, secured and with great sensored lighting. Go rent today!

Makayla and erica where very helpful with all my questions. Good place :)

Chris M. Was very helpful and the only reason I will use y’all’s service

Ética was great, excelente help, need more People líder her, great customer service.

Very clean and secure facility

Staff is knowledgeable and customer oriented. Christine went 'the extra mile ' for me and was cheerful and helpful, even going out of her way to answer a question and demonstrate the solution to two separate problems. Additionally, she and her partner were friendly and helpful during two other of my short visits and worked to meet my needs. .

A huge awesome amazing thank you to Christine! She was very patient with me and guided me through the different options which helped me make the best decision. Her kindness, helpfulness, and understanding made big impact on a stressful situation!

Fast and friendly service, an easy application process, and very reasonable rates, by going online. Christine helped me and she made everything possible for a quality experience. Need a storage unit, you need to check into Public Storage.

The service was great. Andrew did a great job showing me the unit and explaining the prices and products. One year later, I needed another storage unit and Christine helped me out. The next day, I needed a third unit, so I walked in and Christine remembered my name and unit information. She did a great job and was very patient helping me out.

Great experience.

Muy buen servicio, fácil de entender las pólizas y la accesibilidad. Dy muy buena trabajadora nos ayudó en todo el proceso y explicó todo muy bien

Dy’s good

Dy is awesome

Very nice, courteous and willing to assist and accommodate the disabled.

I went to help a friend move some furniture out of her storage unit the doors are secure the units the hallways everything is nice and clean however when we were moving furniture we just struggled with the doors that wouldn't stay open long enough to get them through the lobby and out we had double security codes to enter just to get to the units which is nice except when your hands are full and we had exited the lobby to take a load to the truck and the doors locked for the night at 9:00 we were then locked out of the storage facility and unable to secure her unit so therefore we had to drive back to town the next day at 8:00 before 8:00 in the morning when they opened to secure her storage unit so no one else would get into it.

I’ve had storage units all over the place, but this location is by far the best ever. The staff is awesome and so very helpful, especially Sandy. Super great place!

Excelente location, security and service, many thanks to Dy and Christine for their attention, service and attitude.

I just signed up for a storage unit and the associate (Dy) was very helpful and made the process very easy.

Joileeta is great!!!

My experience dealing with Chris P, Chris M and also Cheryl was outstanding. These ladies went above and beyond to handle my needs and are very friendly and courteous. I look forward to send more people to stop in to check out the units or at least experience to level of service I have encountered.

Quick and easy! Day was great.

I lost everything I had in 2 hurricane’s in 6 weeks. I managed to save a very few items and needed a small storage so I don’t have to be some cluttered in my car. I walked in life in shambles, and walked out with a smile. Sandra & Chrissy was so very sweet and helped me get through another day with their great spirit and kind hearts!

I wish every business had this level of customer service. Excellent!! Dy and Andrew were extremely friendly. Dy helped me get set up, and was 100% efficient and knowledgeable. The whole process took just minutes. -- update -- Needed more space for a while, so visited again. And again, I received the stellar customer service I knew I would. Dy is the best!

Very helpful friendly staff.

Tracy was extremely nice and professional. They even took the time to wipe down and sanitize the surfaces in the office due to the virus going around. She made the rental experience very pleasant. The property is also new, secure and clean. I rented on a promotional rate. Hoping the rate doesn't sky rocket, but time will tell. Overall, great experience, thus far.

Great staff and very clean.

I have been storing my belongings at this location for 5 years now and cant express enough the gratitude with Christine and her staff. They are the best in customer service by far hands down. The facility meets up to my high-standard expectation. Very clean facility. I highly recommend you ask for Mrs. Christine ! when you decide to look for a unit. Great experience @ 24919 I 45 Houston. Thank you again ! keep up with the amazing work! .

Dy did a great job of getting me set up and into my storage unit. Thanks, great service.

Horrible experience I’ve had a unit there about 15 months i transferred to another unit on property a smaller unit I told the office date i would vacate the other unit on the 17th in August cause that’s when the movers could get there I was called by the office on Saturday the 15th to come in sign the paperwork I did come to find out since it wasn’t the same date when I signed the contract they couldn’t transfer i would have to pay full amount in the old unit and prorated on the new unit all because the contract wasn’t signed on the same date they knew when i was moving and i was unaware if contact and transfer had to be done on the same date I contacted the corporate office they said it should have been a transfer but it was up to office manager she said it could not be transferred i did receive a letter that i have vacated the property on the old unit I told her I did not want them to rent the unit I had payed for they agreed on that just a very bad experience I’m totally disgusted with public storage at this address!!!

Die and Christine were very attentive polite and helpful I had a great experience Andrew refer this location to anyone.

Friendly customer service, easy rental process

Exceptional service. Christine was very polite and helpful. The location is very clean. Highly recommend!

Savannah, has a Great Personality....Gives good service 😊

1st time getting a storage and it was good, the lady Ms. Dy was very helpful and I would recommend to a friend

Outstanding! Just a great customer experience in every way. Thanks to Dy and Prissy!!

Christine was quick and informative! Excellent!

Had an irregular situation to deal with at storage today. Christine helped us. She was very accommodating and pleasant to deal with. Great customer service today.

Great experience. Chrissy was professional, friendly and helpful as could be. The office was very clean, as were the lockers. Would use the facility again. Like Share Carol Sue Gore Local Guide ・20 reviews 3 months ago Never had as good of an experience renting a storage unit before, as I did with this Public Storage and the seriously amazing employee here named Dy, who took care of me from the beginning, with the prompt follow

Cheryl is the best customer service rep ever! I'm so happy with my experience.

So so experience thus far. Wasnt made aware of the fact that insurance was a requirement until after the fact. Staff not as friendly. But serves my needs snd the facility is clean. Also a limited amount of cart dollys available so uou could end up having to hand carry things a long ways as witnessed....

very nice storage place

We came wanting to look at the storage space to make sure we got one that's big enough for all of our stuff and Dy (the staff there) was so helpful and made sure we got everything we needed and took her time explaining to us all the details that we needed to know about our storage unit along with all the payments. Couldn't have asked for better service. We will continue to use Public Storage at this location. Thanks so much for your help Dy!!!

Dy & Tracy provided great service on Friday the 13th , amid the corona scare and global meltdown

Very smooth & effortless experience with Dy! She was both professional and friendly , so was her coworker Tracy! Not only does the unit works for me, the excellent customer service is definitely important and so I feel I am bringing my business to the right place...

Andrew was extremely helpful! He did a fantastic job showing me around the facility and explaining the details concerning my rental agreement. The customer service is phenomenal!

Never had as good of an experience renting a storage unit before, as I did with this Public Storage and the seriously amazing employee here named Dy, who took care of me from the beginning, with the prompt follow up call after reserving my unit online, to the end in making sure I had a backup of all codes, passwords, and my account fully set up online for easy payments to be made monthly. Don't go anywhere else, because you'll never have anyone look out for you or your needs and belongings like she did for me. Reserve your unit online, and talk with Dy. She hooked me up with everything I needed and even made sure I got an essential product to help preserve all my expensive clothing that I'm storing here, as to have it not get damaged from excess moisture. I would have never thought of that being I got a climate controlled unit! Deeply appreciative Dy! Thank you! Best experience renting a storage unit ever!! Highly recommend her and this location to anyone needing a storage unit. Top notch customer service that cannot be beat, hands down!! ⭐⭐⭐⭐⭐

I came in to rent a unit and Micah was very helpful throughout the whole process. She made this so easy and explained everything I needed to know in order to rent the unit. I was very pleased with the whole process, very easy!

Outstanding service from Christine she did a great job showing me several units and explained everything in detail .

Cheryl was absolutely amazing the process was made a breeze by this great individual! I would definitely recommend! update, Went to get another Unit yesterday 02/22/2020 and Tiana helped us with it and it was quick and great service! Would definitely recommend this location!

Joileeta was awesome! So was Tracey! They were super friendly, welcoming and a joy to work with!!

Christine was great helping me rent my 3 storage units! She was patient as we walked through all the necessary paperwork. I was stressing about having to go through this process, but she might it so easy!

Very clean facility during tour. Tracy was very helpful and professional. I decided to go with this facility versus one close to my home due to the customer service I received, value, and cleaniness.

Cristine and Titiana are nice persons sale in the place I like

Dy was very knowledgeable and welcoming when giving me a guide on my first day! Great customer service!

Tiana was really nice and helpful she got us our storage and made it so comfortable to work with a happy lady.. I really enjoyed her personality that made the transaction easier!!

Tiana treated my mom so great. Really explained everything to her, and walked her through the whole process of gate codes. She was great. Thank you Tiana for going the extra mile.

My experience was really great here! Tiana & Dy made it much better. They’re very friendly and guided us through everything. I highly recommend this place for anyone who’s looking for a storage unit!

Tracy was awesome! She made a difficult situation bearable.

Very friendly staff and decent pricing on units.

Excellent facility, Tiana and Tracy are awesome. I rented one outdoor and one indoor unit the same day and transferred one unit. They made it a breeze and pleasant. I wish Tracy and Tiana all the best. Also, new building and clean storage facility.

I was unable to go on the original day I had scheduled online. Christine was wonderful and incredibly helpful. She even made sure that I got the lower online price versus the higher price that was automatically coming up with that size storage locker

GREAT experience at this location with clean facilities and wonderful staff. Tracy is the nicest person you'll ever meet and was incredibly helpful.

Christine at 24919 N 45 was very helpful. Thank you. Highly recommend.

Christine immediately greeted us as we entered and helped us out. She was clear with the information and fast. We are glad to be doing service with them

Great service from Tracy. Friendly and informative

The manager Dy was so helpful and attentive to all my needs. She was professional and explained everything to me. I highly recommend going to Public storage. Thank you Dy for all your help.

Dy and cree are great

Dy and crew you're awesome!!

Great service from Chris M. And the team. Made the whole sign up and contract process quite easy and she provided all the information I needed. Much appreciated their support

Dy was such an awesome help. Very informative and very quick in her service.

Great customer service

Had wonderful helpful service by Chris M today, she helped us thru each step

Chris M was awesome and helpful

Cheryl did an amazing job of checking me into my storage unit. She was really friendly, professional and knowledgeable.

Cheryl is the best! Great service!

Erica helped me out with my rental. She’s very knowledgeable and kind! Great experience overall

Chris M was Fabulous. Came to rent for my daughter and she explained everything and was So patient!!!!

Never have I ever received such poor and awful service. They will seem nice but their work ethic is poor.. and will cause you much grief. Very much grief.. so much that I am taking time of my day to write how unhappy I am with the way that I was treated. Their district manager was irrational and unfair with me. My entire lease here has been a huge headache.

Terrible office work.

Nice job with Chris M.

Cheryl was awesome! Found the perfect storage unit for my stuff. Fast and easy!

Cheryl is super awesome! Great customer service!

Christine was awesome!!!! Thanks for your help.

Chris M. was so able to take care of all our needs and explained everything nicely. Helpful staff.

I looked at various storage locations and received the best service from Cheryl at this Public Storage location. Appreciate the personal service!

Inpos

Cheryl was so helpful during my move in process. Such a good experience. Definitely will recommend to others!

as my time here over a year Sheryl and Tiana took care of me I felt very safe with my stuff in this storage unit I highly recommend this place

Beth and Tiana they are good employes and give me good service

This place is awesome, she stayed way overtime with me ☺️ lovely ladies here at sawdust and 45 public storage.

Cheryl has great personality and very informative

Cheryl is amazing! Everyone was great! Wonderful atmosphere♡

What a sweetie Cheryl is! Great customer service from the moment I walked in the door !

Wonderful customer service! Christine was very helpful!

Ms. Cheryl had great customer service! Thanks love you deserve 10 stars!!!

I received AWSOME service from Cheryl. Thanks for helping me begin this new journey.

Cheryl was very professional and has excellent customer service. I had a pleasant experience with her.

Christine was super!

Chris M. was so helpful and welcoming! She made sure the process was smooth and efficient. I already feel well taken care of!

Cheryl was very helpful and I am very pleased

Cheryl was awesome! She made me feel comfortable and provided all the information i needed. Thanks ladies

I would definitely recommend this property, Cheryl took good care of me!!!

Thanks Christa for all the help!

Chris M. was amazing during my move. She relieved a lot of stress by being very informative and professional!

Christine was very friendly and super helpful. The facility was clean and bright.

Christine was extremely helpful and made sure I got the exact unit I needed! Thank you for an easy and smooth process. Literally was in and out within 30 minutes but took the time to explain everything!

VERY nice 👌😊 place to stay and wash your cow.

Cheryl gave us great service!

Cheryl was very nice and informative and the prices were reasonable.

Cheryl was loving and every so joyful with assisting us on finding a storage unit for an amazing price!!

Christa was great and very informative

Cheryl was very helpful

Sheryl was very helpful and made everything easy!

Valerie and Cheryl were awesome!! Very easy to sign up for storage unit

Wonderful experience. Cheryl and Valery were very helpful and knowledgeable. Beautiful new facility with great pricing

While setting up my storage Chris M and Erica were very helpful through out the whole process. They made sure we understood the whole process and were satisfied with the storage unit. You need to go here for your storage needs.

Cheryl was amazing. Very very helpful.

Chris M. was super fantastic awesome sauce helping us get a unit.

Chris m was outstanding!!!

Cheryl was absolutely wonderful

Cheryl made my transfer of units from one property to the other so simple and easy! Exceptional friendly service. Thanks for the great service!!

Cheryl and Chad were awesome!!

Thank you so much for helping me out to check in smoothly today. Christine helped me a lot and she was very professional. Highly recommended

Great, easy experience. Cheryl was awesome and friendly. Made whole experience way easier.

Christine was my customer service rep. She was super nice and got me in and out with explaining everything in my contract. This place is clean and seem very safe. You have to put in a code to get in the elevator. It only allow u on the floor for ur code. I love that.

What a wonder staff! Cheryl the manager was so much help and got me set up in minutes.. not to mention she was great conversation!! So what was expected a mundane task ended up being a great experience... I highly recommend this facility

Cheryl was cute as a button!!

Thank you for getting us setup quickly Christine! You helped us get one thing going the right direction today!

Chris M. was awesome and gave great service.

Everyone that works here was extremely helpful, Chris M, Erica, Cheryl were amazing!

It was a great service thank you -Cheryl

Been keeping my storage here for a couple of months and have to say it has been nothing but a wonderful experience. All of the staff has been friendly and helpful especially Christine who helped me upgrade to a bigger unit when my collection got too big. If you need a place to keep all of your excess stuff look no further than public storage.

Cheryl has the best customer service and valery this place is awesome

Chris M was a great help in getting our family’s unit registered and available to move in immediately. Thanks for the great help.

Christine was a delight to work with! Thank you

Chris M helped us so much in getting set up. The whole thing was super easy! Highly reccomend

Awesome Customer Service ! Ms. Cheryl was friendly and provided us with all of the information we needed. Friendly Fast and clean!!

Sheryl was very helpful and friendly. Thank you very much for you help 👍👍👍😊😊😊

I went and toured this facility because I was thinking of moving my items from new jersey to here, Chris M and Cheryl were fantastic and really helped me understand all of my options and showed me what size I would truly need. Thank you so much ladies, You both were awesome.

Chris M. Was very nice and helpful. She made sure all my questions were answered. Thank you Chris, happy costumer here!

I was looking for a storage unit quick and no hassle. Christine was very helpful I had a space chosen and paperwork done all within 20 min. I checked alot of the storage units around the area and public storage had the best rates for the size. I was encouraged to go online which wa the best rate. 10x15 for $64 a month and $1 for the first month. I would very much reccomend this location. Just go in and ask for Christine and she will gladly show you the size units you think you might need. Very friendly and very helpful. The staff makes you feel very welcome to be there.

Cheryl was amazing and made my move in fun

Excellent service by Christine! Highly recommend it.

Christina was great!!! Low rates for a huge storage unit

Beth and Cheryl are so kind and well training to give you all the information that you need. The attention is very good and personalized. Thanks for you service.

Cheryl was VERY helpful and knowledgeable, great experience

Chris M. Was an amazing help with everything I would recommend anyone who has used a storage unit or even someone who hasn’t to ask for her she will give every detail that you want to know about using one.

Cheryl was so sweet and helped us with a tour , showed us all the entrances and explained the security in detail. We signed the lease and got all set up with insurance! She answered all of our questions and was so friendly. Thank you!

Came in today to make a payment and get access to my online Public Storage account. Cheryl was super helpful and took my account security seriously. I feel like my belongings are in great hands! Not only that, the facilities are clean and well maintained. Highly recommend this location. ❤

Christine was very personable, professional and made my meeting easy and pleasant.

Christine was very nice and helpful

Christine was great!

Cheryl took care of me and explained everything in detail.

Thank you Cheryl for making it easy to get the perfect storage for my husband and I!

Very friendly service. All my needs were met.

Cheryl Dianne was AMAZING! She was very friendly and informative! Thank you for all your help!

Perfect with Cheryl

Cheryl offered the best level of customer service one could ask for. Way to go Public Storage! Keep up the great work.

Cheryl was very helpful and super nice even though I called one million times.

Christine was very helpful and professional

Christine and Cheryl were kind and courteous during the visit today. Will definitely look forward to business with them

Erica and pacey gave us excellent service

Christine did a great job showing me around and explaining everything to me

Christine made this process very efficient for me. Done in 15 minutes flat. Outstanding customer service in a world where most people have forgotten how important that is!

I dealt with Cheryl M, she was extremely pleasant, professional, and fun to talk to. She explained things very well and made it a simple process.

Christine provided me with an excellent service today. Christin was very courteous, knowledgeable and professional. I am very happy with the excellent service she provide today. Thank you.

cheryl was so professional and very nice ..I will recommend this site to all my friends...easy and quick ...

Cheryl did an amazing job! She was quick and explained everything so perfectly well and the prices are perfect! Thank you

Cheryl was so sweet and very helpful. Great customer service! She explained everything and how everything works.

My experience was amazing. Cheryl was a great help thank you so much

Cheryl was very professional and very knowledgeable of the all steps for the Public Storage rental. Amazing , she deserves a 5 as excellences

Cheryl and Tracey were very helpful and took care of my every need. They had me in and out in great time.

Cherly was so helpful! She was so delightful to spend time with.

Tracy did a great job!!!!

Tracy was fast and efficient by far the easiest transaction I’ve had at a storage facility.

Great service today from Clair at Public Storage- thanks for the help getting me into my new unit!

Christine was so helpful to me today! She deserves a raise because when I got there she was handling 3 people at a time like a real trooper. She had a great attitude and a warm smile. I've been in customer service for a long time and I really believe she showed all the great qualities of a customer service rep. Even though online I was informed that I would be paying half of what I paid today, I wasn't mad because of how well she handle everything. Great job :)

Thanks!

Christine was great, answered all of my questions and had me signed in and ready to move with no delays. Quick and easy, which I definitely appreciate. Also, most affordable in the area.

Alex and Cheryl were wonderful! They made the process of getting a unit fun, quick, and hassle-free! The rent is cheap for such a large unit. It's also air conditioned. I'm looking forward to doing business with Public Storage!

Miss Cheryl was awesome thank you for the help

Christine was great and helped us get a unit quick and easy. Thank u!

Cheryl provides the most proficient and excellent service. Very informative and honest highly recommend this storage facility. Ask for Cheryl you won't regret it.

Mary was great she was very friendly, smiled the whole time and ensured all our questions was answered. Thank you

Sherrill helped us get a climate controlled unit for much better rate than our previous storage location.

Great experience! Everyone was so helpful & nice, Especially Miss Cheryl!!

Cheryl and Tracy both were very helpful in helping set up my unit for the first time. It was a very good first impression and pleasant experience

Great location and price. Very friendly folks. I am glad I came here for my storage needs,

Cheryl and Tracy’s warm welcome and professionalism made setting up my account and selecting a storage unit quick, easy and efficient. Thank You!

Tracey and Cheryl we're very nice and professional.

Very friendly staff

Christine was great. Friendly, sense of humor, covered all the issues answered all the questions.very easy to rent.

Tracy made this an easy and stress free experience. Very clean facilities, accommodating and courteous staff.

Erica and cheryl are the best. Great customer service

Cheryl was very helpful and great!

Cheryl was amazing!

The customer service was fantastic. Christine informed me of everything I needed to know and she was very helpful.

Jackie and Chris M. are amazing! They helped us through a family emergency and with the utmost compassion and willingness to help us out within the parameters of their jobs. Public storage off I-45 is great :)

La atención súper buena de Tiana y Chery

Wonderful service!! Cheryl and Tiana were very nice and extremely helpful! Recommend for everyone (: -Alex

Great customer service by Cheryl and Joileeta!!

Joileeta and Cheryl are boss!

Outstanding service by Cheryl!!! Made us feel right at home!!!

Nice clean space, great prices and Cheryl was extremely helpful and friendly! Would not have expected the sign up to be fun but it was!

Cheryl was very helpful during the rental. Love doing business with her.

Great customer service. Thanks Cheryl for your smile and cheer that you added to the experience of renting at public storage.

Cheryl was GREAT!!!!

Christine was amazing and cheryl also helped

Christine was awesome and really professional. She really made me feel comfortable. Please come and see her and Cheryl.

Today met with Cheryl for a 10x20 unit. She made it easy and stress free. Definitely recommend her for your storage needs.

Joileeta was a great help very friendly and informative. Great customer service

Super nice staff!

Mary was very friendly & helpful showing me around the facility, advising me on all of the different unit options (Location, lighting, door/elevator access, etc..), & getting all of my paperwork done & into a unit! The whole process took less than 30 minutes & was a a complete breeze!😁

Cheryl and Mary were very friendly and polite! They made me feel welcome. I could talk to them for hours!

Ms. Cheryl is so friendly and we had the best service! Thank you so much for helping us out Ms. Cheryl!

Christine Was very Friendly, Thorough, and Unit was a Great Price for the Size... Location right off the Freeway in Spring The Woodlands and Very Well Kept and Clean.

Christa and Cheryl was absolutely amazing in assisting me with looking for the perfect 10x20 climate controlled storage. They are very professional and super sweet. Pricing is reasonable and the building is state of the art. I highly recommend this storage unit.

Thank you for taking care of me Cheryl.

Cheryl was very professional, nice and very informative.

Today I came to rent a space at the Public storage and I receive an excellent service, if you want to be treated with respect and someone take care of you come and look for Christine she awesome

Cheryl was very sweet and informative and made my set up so easy.

Cheryl is amazing she made storage shopping easy and fun

Five star service from Cheryl

Cheryl, she is one amazing hard working woman and so sweet and funny!!

Cheryl was fantastic to work with! Made the process extremely easy!

Great Service with Mary and Cheryl

Erica was great, super courteous and explained everything very clearly. Great facility!

Cheryl and Joileeta were amazing!!

Very helpful service, Cheryl was the manager who attended to me. Would recommend to anyone.

Great Service!

Cheryl at public storage was awesome . Great customer service & was serviced in a timely manner .Their new building was great !

Alex and cheryl are helpful and wonderful to talk to. They made the whole process fast and easy.

Cheryl and ms iecia were amazing. Moving can be stressful sometimes but these ladies made it fun!

Iecia was wonderful and very accommodating. :)

Truly friendly and professional( Cheryl ) and Jackie in Conroe was a great help too.

Cheryl is awesome. I am going to refer everyone to this facility. She made my move in simple and quick. THANK YOU CHERYL!!!!!

Great place. Cheryl is awesome.

Cheryl gave exceptional service!!! Great attitude!!

Cheryl was the most kind person I have ever met. She even gave me a hug. I never had such an awesome experience at any storage unit. I am so glad God sent me her way. Thank you Cheryl for all your help.

Cheryl has been great and so patient with me and all of my questions!

Great service and so friendly.. loved cheryl she was the best

Christine did a great job of showing me the facility, answering my questions and making sure I had the right size unit to fit my needs.

Alex and Cheryl was very nice and proficient in helping me with this move.

Very clean and very helpful! I would definitely recommend!

Cheryl was amazing. Great customer service. Awesome place

Awesome service from Alexandra, very attentive and descriptive on her work. Always smiling at customers and being very nice. Will definitely come back

Cheryl was wonderfully helpful. She got us in our unit quickly and answered all questions we had.

Awesome informative and fast service from Cheryl.

Cheryl was incredibly thorough yet fast and efficient. Made the process of renting our storage room incredibly easy. She was also a sweetheart with my toddler! Thank you!

Ms. Cheryl was awesome with helping with a storage unit.

Cheryl was amazing. Fast and efficient!!

Such a great experience! We took a tour with Cheryl and she helped us pick the right storage unit for us. She was super informative and so sweet! Seriously super helpful and kind. So glad we chose this location!

Christine did a great job. I was in and out very quickly!

Chris M was absolutely phenomenal. Cheryl was wonderful as well. Customer service is on point. The process was quick and easy. I’m glad to have chosen this public storage.

Chris M. was wonderful... Friendly and smiling when I walked in. Smooth and fast rental. She knew her job and did I excellent. Took me to see unit very please very clean. Would recommend this location and hope you see Chris. Process was streamlined. Thanks Chris M.

Christine was very helpful and made sure our visit was in-depth detailed and courteous. Very nice clean decent storage buildings.

Christine was the customer rep that helped me. Great customer service. I would recommend if you are going to have a storage here as for her!

Cheryl is a great property manager! She is the sweetest person! Christa is amazing and very helpful.

Cheryl was a pleasure and made the whole very smooth and easy.

Excellent customer service. Cheryl went out of her way to answer all our questions, we went there @ 5:30 and we got our lease at no time.

Today, I had no problem checking in at public storage. The transaction went as smooth as possible and could ask for better service from Christine. She did a great job of making me feel welcome.

Friendly staff and good value!

Iecia is very friendly and helpful!!!

Christine was very helpful!

Awesome and quick process! Received exquisite customer service from Cheryl!

Christine gave exceptional customer service was kind and offered us additional storage to look at prior to choosing our storage unit.

Cheryl was amazing! The process was fast easy and exactly as listed on the website

Pretty good services from Cheryl

Chris m. Was awesome sauce!

Best prices AND most security of all the companies in the area. Cheryl was very helpful and friendly.

Charly was very nice and very quick service

Wonderful service by Cherly and Chris .M getting my storage space today thanks lady's.

Great place!!! Cheryl was great and fun! Very helpful

Mary and Cheryl are so helpful and made the move in process so easy. We would love to see Mary here full time, such a pleasure.

Cheryl helped us and was so nice and great with customer service! I’m very happy with the service!

Thank you Cheryl for another great rental experience. Went above and beyond to make me feel right at home!!

Ms Cheryl was very, helpful, so if you a good place to store, public is the place, just ask for Ms Cheryl.