Some of Our Top-Tier
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Electronic Gates -
Video Recording -
Controlled Entry -
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 1501 Louis Henna Blvd, Round Rock, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x7'Online only price$ 16/mo
Small 5'x7'- elevator access
- climate controlled
- inside unit, swing door
$ 16 /mo $ 22Best Price Label+ one-time $29 admin fee
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5'x7'Online only price$ 18/mo
Small 5'x7'- ground floor
- climate controlled
- inside unit, swing door
$ 18 /mo $ 24Best Price Label+ one-time $29 admin fee
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Convenient Locations -
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Advanced Security Features
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10'x5'Online only price$ 19/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 19 /mo $ 25Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 19/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 19 /mo $ 25Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 22/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 22 /mo $ 30Best Price Label+ one-time $29 admin fee1 unit left! -
8'x10'Online only price$ 77/mo
Medium 8'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 77 /mo $ 87Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 102/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 102 /mo $ 108Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 104/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 104 /mo $ 128Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 113/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 113 /mo $ 139Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 120/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 120 /mo $ 127Best Price Label+ one-time $29 admin fee1 unit left! -
10'x17'Online only price$ 129/mo
Large 10'x17'- ground floor
- climate controlled
- inside unit, rollup door
$ 129 /mo $ 159Best Price Label+ one-time $29 admin fee
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20'x10'Online only price$ 156/mo
Large 20'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 156 /mo $ 187Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 179/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 179 /mo $ 215Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 182/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 182 /mo $ 218Best Price Label+ one-time $29 admin fee
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Self-Storage Near Round Rock
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Round Rock Storage Units On Highway 45
Round Rock Public Storage is the go-to place for cheap self storage units right off of Highway 45 less than two miles east of Interstate 35.
Businesses throughout Round Rock, whether it's a corporate titan like the Dell headquarters just up the road or a family-owned business off of A.W. Grimes Boulevard, can use a 10x30 storage unit as some much-needed office storage space to keep supplies, inventory and equipment all within a few minutes of the office.
Round Rock Independent School District families whose garages are turning into giant sports lockers thanks to the kids' athletic equipment can find some relief with the help of a 10x10 storage unit, while a 10x20 storage unit is a perfect storage solution when it's time to declutter the spare bedroom or living room.
All of the storage rentals at this location are indoor storage units and climate controlled storage units, ranging from small to large.
The professionally trained staff is on site 7 days a week and the rental office also sells various packing supplies, including moving boxes, packing tape and furniture pads.
Once named one of America's best small cities to live in, there is certainly nothing small about life in Round Rock. As more and more residents and businesses flock to the city, space becomes even more valuable. When some extra space is needed, look no further than this Round Rock Public Storage to provide an affordable answer year after year.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 716)
Olga is always great to work with and very helpful! This location has always suited my needs and is convenient.
Thank you Olga for the amazing quick service! Highly recommend!!
Olga was so helpful and phenomenal terrific and eager to help me get my AP set up after having difficulties and she helped me get my storage all set up and ready to go!! Thanks so much for your help Olga!!
Olga was very helpful in getting my storage unit set up. Thankful for her to relieve some of my stress in the moving process!
Robert was very helpful and very cool thanks guys
GRAET STAFF
All good is wonderful!!! She help me safe money. Prosperity is clean . Olga is amazing!!!!
Great space, great location, everything is clean!
Olga was fantastic in helping us with our unit!
Great help from Olga trying to rent a smaller space in another location and she help me with all the process. Great services
Olga was awesome. I was able to see the space before purchasing and she got me all set and ready to go in no time.
Olga was absolutely fantastic. She made the service so easy to setup. She also was so helpful to select the right storages that we needed. Thank a
You Olga.
I’ve been with Public Storage for several years. They increased my rent $80, even though the price for a new customer would’ve been $150 less. I had no choice but to transfer to a new, smaller unit but because I “was an existing customer w/ the same address” they couldn’t give me the online special. So, instead of paying $48/mth for a 10x10, they charged me $108/mth. I would think they’d like to keep someone who pays on time, rather than overcharging and pushing business away. Definitely moving and would highly NOT recommend.
Manager Olga turned what would have been the ultimate nightmare scenario into something not ideal but extremely workable.. she went above and beyond to smooth over a bad situation. Well pleased and I would definitely recommend this Public Storage to anyone and everyone,
On 3/15/2025, Alex was incredibly helpful and kind throughout my purchase experience! Thank you!
We were struggling to create our reservation online, so we came in to the office to get help and a walk through to where our unit was. Olga was working this evening and made our booking so easy and then gives us a quick walk through to our unit. We are super happy with the service she provided
It was an absolute privilege working Olga in getting switched from one storage unit to another. Flawless!!
Super easy, contactless check in. Can do it all online and your lock and key are waiting for you inside your unit at check in. Love the convenience. Of note, there are also employees to help you in real time during business hours (when you don’t understand how to open the unit Lolol)
Alexander provided me with excellent service. He had just returned from a two week vacation. He was very personable, patient and handled my account in a professional manner. He is a credit to your organization and represents the face of your company very well.
Thank you.
Wonderful experience with Olga at Public Storage. Customer Service with Olga was thorough, efficient, friendly & professional!! Thank you so much, Olga & Public Storage!!
I have a storage unit at this location (1501 Louis Henna in Round Rock) and today I went into the office to get help with my rental contract.
Alex was welcoming, courteous and attentive in assisting me with an issue I was having.
I explained the situation and he said he’d be happy to help and would see what he could do to resolve the matter. I left a happy and satisfied customer with a very positive experience!
I would recommend to anyone needing or looking into storage solutions to go see Alex at this location, he will take good care of you!
Olga was great help! Quick and easy to work with! Pls come see her!
Horrible. I rented a unit starting 3/1. Got the access code and unit number, but could not get into the building. No one in the office (3:30pm Sat) and no answer to the phone number listed. No useful help links for this scenario. Only option was to set move out date and dispute charges with my card company
Nice staff
Valerie was wonderful assisting through the process in Round Rock. Thanks Valerie!
Miranda was amazing and gave us so much information to make our experience perfect.
Olga was awesome! Very people friendly
Easy Process
Nice staff! :)
Nice staff!
Staff is amazing!!!
Valerie and Jenn were awesome!! Totally recommend!!
Nice Staff!
Olga was wonderful explaining the process and made it so simple for me to do my move out. I love this place and will definitely use it in the future.
Great experience at this location.
Just rented a unit from Olga. Great process! Simple and easy. Olga was super nice helping me get set up
Easy process
I was very satisfied and content with her assistance, and service. She was amazing.
Nice staff!
Nice staff, greatest guy
Nice staff
Olga at the Louis Henna location has been incredibly helpful with our storage unit. She helped us with our situation has we needed help moving to a more appropriate unit size. She was awesome!
Nice stafff!
Paul was so helpful and made my experience pleasant
Nice staff, very helpful!!!
very easy!
Initial set-up experience very positive.
Space and building clean and well lighted
Olga is awesome and always super helpful!
Very clean and great!! Olga is very nice and helpful!
Olga she awesome girl!!! :) He is a charismatic person and has excellent customer service. :)
Awesome place! Olga is very friendly! Clean place and easy to navigate
Nice
Paul and Rick were amazing!! Customer service was the way it should be!!!
Paul was great with helping me today! 5 star customer service. Very helpful.
Nice staff!!
Nice staff
Everything Perfect! Amazing service. Thank you Olga
Wonderful staff & great customer service!
Nice staff, very easy process
Very easy process. Paul was helpful
Nice staff
nice staff
Nice staff. Very welcoming and helpful
Paul is amazing and helped me out so much. (:
I recently rented a storage unit at Public Storage Louis Henna Blvd, and I’m extremely satisfied with my experience. From the moment I walked in, the staff was friendly, professional, and accommodating. They took the time to explain the different unit sizes and prices, helping me choose the perfect fit for my needs.
The facility itself is clean, well-maintained, and easily accessible. The ground-floor units are a bonus, eliminating the need to navigate stairs or elevators.
The prices are competitive, and the first-month-$1 special was a nice surprise. The online reservation process was seamless, and the staff was available to answer any questions I had during the rental process.
What impressed me most, however, was the attention to detail and customer service. The staff went above and beyond to ensure I was comfortable with the rental agreement and answered all my questions.
Overall, I highly recommend Public Storage Louis Henna Blvd to anyone in need of storage solutions.
4 stars for the business but 5 stars for the service. Let me preface this by saying that the staff at these places do not set pricing, that comes from corporate and the staff are not informed when things change so it is of no fault on their part. I initially secured my unit prior to our current state of inflation; at that time it was around $250/month for a 20x20. Fast forward to now and I am paying $462/month for the same unit. We no longer have the amount of things in our unit as we used to so I called in to switch to a new, smaller (and cheaper) unit. Enter Olga. Olga walked me through the process of reserving a new unit, advised me of the nuances of reserving online and cancelling our old unit vs doing a transfer from one to the other and the pros and cons of each process. Olga was very transparent about the ins and outs of both processes and made what could have been a very confusing issue into a very clear and easy solution, and had an amazing attitude throughout. In the last 2 years I have never had any issues with the facility, accessing my belongings, damage, or staff. The place is always clean, I feel like my belongings are safe, and I can access them when I have a need to. Just be aware that your pricing is not set in stone and the staff is not given a choice or a heads up when it changes.
Olga was very patient and her customer service was excellent thank you!
Olga is amazing! Really clean property and excellent customer service.
Olga is amazing, she walked us through different storages ,explained everything in deatails. olga is a happy patient person. Thank you Olga for making our experience easy and fast.
I can't put into words the care and love given and shown by Miss Olga, she's so helpful and beyond caring to all she meets, helps and comes to cross paths with. If you're in need of a storage come here directly and ask for her and she'll help you to her best.
Olga the attendant provided expedited and professional customer service
Olga has been the best! She helped me with all my questions , even helped me with the supplies that I needed. Highly recommend public storage.
Amazing customer service and nice staff, and clean units. Love the staff especially Mary, she was amazing and great at helping me with my needs!
This place is awesome. I love the text message to let me know if there is a problem with my auto pay card. I had Lucy help me before whom was awesome. Now Olga helped me and she is just as awesome. I would recommend this place to everyone.
RUN! And look the other way! I wouldn’t rent from here. Bill changes on a monthly basis. My bill has increased drastically.
Olga was amazing!!! Prompt convenient customer service oriented
She was very nice and helpful. It got me a great space
She was very nice and helped me out today.. I love their service so much will differently recommend to other people…
Ms. Lucy was wonderful when helping me set up my storage unit and providing me the information I needed!
I've gotta put in a good word for Public Storage on A.W. Grimes. Lucy was extremely helpful to us today, she knew her stuff and got us squared away with the best value for our needs. Will absolutely continue to use Public Storage.
EDIT: Once again, Ms. Lucy took care of us. We had an issue with our card on file - we'd had to get a new one due to a fraudulent charge - and she gave us a heads-up when our Auto-Pay didn't go through, and then got our new card on file when I came into the office. The web site wouldn't let me update the card, so I drove up to Public Storage, and Lucy took care of the issue with a smile and a great customer service demeanor.
Mrs. Lucy is ent out of her way to help me with my question!
Olga is PHENOMENAL!! The customer service is too tier. They made the process of getting a unit fast, fun and stress free. I am relieved knowing I’ve chosen this company for my storage needs! Thank you times a million
Convenient and affordable
The only issue that they close the building early 😔
Ms. Lucy made the transition to public storage easy and quick for my mother and I . It's well kept and secure. I would recommend this over uhaul or other storage companies'
Ms. Lucy was helpful and answered all questions
Miss Lucy was great! She made my move-in process so easy and fast and is an asset to the company you should hold onto (and give a raise).
Great storage unit. Lucy is always helpful 😊
Lucy helped us shut down our storage unit today and she was an incredibly big help! Thanks so much.
Miss Lucy makes me love this location ,she is very supportive, caring , and sweet and she has excellent customer service. I absolutely love her positive energy !
Lucy is the best! So informative and friendly! Thank you for your help!
Olga has been very patient and helpful!
Awesome service and good vibes, employees.
Olga was very patient and helpful. She took us through all the steps and answered every question we had! We'll definitely return to this location if we need a storage spot again in the future.
It's a wonder place. Olga was wonderful and went the extra mile to help us.
I highly recommend Public Storage
I went to this storage facility for the first time and got lost. Luckily a helpful lady named Lucy helped me find the right location and even lead me directly toward my new storage locker.
We have been renting space here for two years. Never have had issues with the unit. We were debating moving due to price fluctuations throughout the years. However, Today we had the pleasure of meeting Ms Lucy. She’s knowledgeable, caring, professional, and most importantly personable. Employees like this make dealing with a big company worth it.
I recently called the storage to ask questions about my unit and happened to speak with Ms. Lucy where she was very helpful with assisting me I had many questions and she took the time to listen to me to understand what my need was. She is very knowledgeable about the units, pricing and gave helpful suggestions. I liked how she asked me questions to make sure I had a full understanding of what I was looking for and to ensure that I understood how she explained the process to me. She was very kind and pleasant to talk to, she made sure that I wasn't stressed as I was before I called. I am glad that I had the chance to speak with her and was able to gain a better understanding of what I needed to do.
Units are clean and never had issues the time we were there. Also, great service! Olga is always so welcoming and helpful!!
Miss Lucy the best
Olga is awesome! She helped me with an issue and went above and beyond. Totally 4 star service!!
One star is only for the high rates Public Storage as a company charges customers, high frequent rate hikes and the high humidity our items are exposed to for an indoor storage facility that should be non existant for the rates charged.
Awesome experience, nice clean facility. Lucy is so welcoming and helpful!
Olga is nothing short of AMAZING! Made my husband and I laugh. She is definitely a sweetheart and glad she helped us today. Explained everything clearly. Great with communication. KNOWS HER JOB!
Olga made our morning, as it started off rough with receiving incorrect information from Public Storage Customer service. She was amazing and very patient with us! I hope that I encounter her each time I visit my storage unit.
Lucy was very kind & helpful!
Don't do it. Look elsewhere. My bill changed from $65 to $218 on the second month, increasing by 335%! Rent isn't prorated. If you move in on the
11th, move out on the 11th, you've to pay for the whole month or they'll take you to collections to ruin your credit. It's a complete ripoff! And beware of bogus charges. Inspect your bill. I paid for 44 days for no reason at all.
Lucy was very nice energetic and helpful
I had trouble with the initial confirmation and checkout for my storage unit. I received a call from Miss Lucy that morning and she got it set up on her side so it would accept my payment.
She was pleasant and a big help!, I thought I was going to have to call customer service but she called me, and took care of it quickly. This definitely saved me from making a trip in-person into the Public Storage office just to finish the reservation.
Olga was so helpful, made it so easy and smooth. Thanks!!
Olga is great always
Olga is great! Very helpful and informative.
Mrs. Lucy is very sweet and helpful. Good, honest customer service.
Olga has been great help today! I recommend coming to her for any needs. This place is great.
Alex took the time to allowed me to bring my son to preview the space which helped set my son's mind at ease. He was so kind, patient and helpful.
Olga and Lucy were so cheerful and pleasant today with my services . It was great walking in to a atmosphere of customer service !!!
Olga wonderful service and good patience
Olga was fantastic!! Set me up with a great space. Thank you for the best customer service!
Great Customer service from Ms. Lucy. She did a great job assisting me with my questions and my options of my space.
Ms Lucy and Miranda at the front desk helped make the process smooth and easy I appreciate their service
Ms. Lucy was so nice
Always clean! Great staff! I was behind on my payment due to life lifing me and Olga was so kind about the whole situation. Informative as well as reassuring. Not being able to pay your bills is already an embarrassing situation. She was so gracious I truly appreciate her humanity during this terrible transition in my life.
Thank you Olga, from the bottom of my heart
absolutely appalling customer service from the female on her 60’s working around 1/2pm 04/8/24! I was accused of loitering simply for being on my phone while on a call with my apartment management jeopardizing my application and screening with her false accusations! That was harassment through and through from the employee with too much time on her hands.. and the lack of professionalism baffled me . the other time she mentioned, I needed to finalize other things on my phone because I don’t drive and text/call. Despite explaining that I rent a unit there since I needed to take care of something after my call, the employee couldn't care less and demanded I leave. So I wasted gas to move and then come back to do what I needed to do in my unit . The parking lot is dirty and area feels unsafe without a gate, you find condoms as you exit the car so who knows what kind of people go there.. Zero professionalism. I am not looking to rent any further on here and stopping my business soon. I’m done with that kind of insult from an employee and I will take it to corporate
Lucy was very nice and welcoming she showed me to my unit and was very helpful! She’s amazing and a hard worker I appreciate all her help and helping me find the rite unit I needed!!!
Miss Lucy was super helpful and inviting
miss Lucy the property manager was extremely helpful and clear on all instructions.
The service provided by Miss Lucy was great , she is a nice lady ❤️
Mrs Lucy was great and very informative got me settled in quick great customer service on point.
Olga and Lucy have been wonderful to deal with when I come to the office, thank you for the best customer service!!!
Very nice and welcoming. Smooth and easy
My girl Olga just saved me a bunch of money by offering me a smaller unit .
Ms. Olga and Ms. Lucy were amazing from the moment I entered the building. They greeted me with a warm smile and were very helpful to me in finding a storage space. I will recommend this location to my friends.
Antonette’s customer service is awesome! She did an amazing job setting up my rental!!
Lucy was fantastic , professional and timely. Highly encourage you to use this location!
Lucy was very friendly and helpful in getting my storage unit! Will be recommending friends and family to this location.
Lucy at the Public Storage in Round Rock is consistently welcoming and helpful. Whether you're locked out, have a question, or need advice on selecting the right storage unit, she's the one who will assist you with a smile. Her professionalism and knowledge as a property manager are exceptional. Thank you so much! I will definitely return here as needed.
Olga has been a wonderful and very understanding manager here! Thanks for your help today!!
Lucy was very customer friendly service and helpful walking me through the process thanks Lucy for great customer service and anyone needs help with there storage ask for Lucy
So I "upgraded" my unit to a larger one and the access system was giving me some grief. I went to the rep office and this lovely woman, Lucy(I believe that was her name) took care of everything. She was so friendly I felt like I was talking to somebody I've known for years. The absolute best customer service I've received in a very long time!
Miss Lucy and Miss Olga were always very friendly and helpful.
We’ve been doing business at this public storage for over a decade and love it. It’s clean, temperature controlled and has great customer service. Lucy who works there is wonderful! She will help you with anything you need and always has such a great attitude! A+ for Lucy!
Olga and Lucy are so great and very helpful!
Olga and Lucy were phenomenal and gave us excellent service!
This is a great clean facility. Staff always friendly and available to address any questions. Olga assisted with making the move out a stress free process.
Great clean place. Olga is fantastic!
Olga was very helpful and made renting here a breeze! I highly recommend this location at 1501 Louis Henna Blvd in Round Rock -check em out!!
Wonderful Customer Servive today getting set up in my new storage unit!!
Thank you Olga for being so kind and polite. I really appreciate the safety of my unit.
Olga was very sweet made eveything so fast and easy great customer service she was very funny
Great place. Olga was very pleasant and helpful with my questions and concerns!
Lucy was exceptional! You are extremely fortunate to have her on your Team. I am in the service business, so I know "what it's supposed to look like". Take care and thanks!
Lucy was very helpful, I needed to submit a lock cut request to be sent to my location in another city and she was able to immediately help me. Great service!
OK y'all, time for that pay it forward again. Olga, is beyond fantastic!!!!! She has been the source of my piece of mine for a year now. She has protected not only our belongings, but keeps my on track. If I space off paying (which I forget all they time) she always calls, with such enthusiasm to remind me. I love her fun spirit. Y'all, if you need storage, Call Olga here. Cheers!
Olga is extraordinary. She made my life easy when changing out units . I even saved 80 bucks because the unit I had was larger than I needed. She even found a unit on the same floor literally a couple of doors away to make it easier. Thanks, Olga.
Nice staff
Miss Lucy is amazing!! She was very helpful and made the process smooth and stress free! I’m
Amazing service !
Olga assisted me and was very attentive to my needs and knowledgeable.
She walked me to the unit so I can examine it and was extremely friendly.
The place is also very clean and nice.
Definitely recommend!
Love the customer service and such an easy process !
Lucy was awesome for my rental needs. She has excellent customer service and is very friendly. Thank you for a great experience.
10 out of 10 recommend!! It was so easy to get everything, and great security set up! Olga was so helpful she went above and beyond to ensure that everything was done properly. She definitely made the experience better!
Olga is great! She needs a raise, outstanding customer service! I felt very welcomed and assured of my personal belongings are kept safe at this location of Public Storage!
Awesome work Olga!
Ms. Lucy was great help in assisting us in getting our first storage unit
Thank you Olga! For your best customer service!
Excellent service, great space
Great serive from Olga!
Thank Olga for a fast and smooth process!! Easy access first floor unit!
I have been with public storage for years. Had the greatest experience with Olga. She assisted me very well and I will definitely refer others.
Got me a fantastic rate, made the process simple and fast, thank you Olga
I want to give a shout out to Miss Lucy for all her help, patience, and amazing attitude with the customers. She made move-in and account setup easy and took care of everything. Glad to move here.
Olga was phenomenal!! Very courteous and knowledgeable. She took care of all of needs and answered all of my questions with a smile. What a wonderful experience this has been.
I came to find my unit for the first time, and Lucy was very kind and showed me how to find it and use the lock. Really like the app access feature and the carts available for moving things in from the truck. Rent is reasonable too if you book online. Definitely recommend.
My experience with Public Storage was peaceful. (Mary) the agent at Public Storage was very helpful and made sure I had everything I needed to setup the App, help make reasonable discussions and also took me to check a few units to choose from. I had her busy and she did all the work with a smile. Mary thank you so very much.
My service today was exceptional, prompt and very pleasant . Mary had a great attitude and most helpful. Thank you Mary .
Great spot! Paul was super helpful getting my unit setup.
Easy process!!
Booked a 10x17 unit today. Almost $120 cheaper than where I'm at now, AND it's climate controlled. I spoke with Jenn, 12/10 customer service. Wish she was staying but she's leaving in a week. But she gave me her word the person taking the reigns is just as capable.
Mrs. Mary was such a big help on hepling me get a storage today at public storage on louis Hannah blv here in Round Rock TX. It was a pleasure meeting her .. Thank you so much Mrs. Mary have a blessed day ma'am!!❤️❤️❤️
I what to give a shout out to Paul Paul, The Jen, and Miranda for all of their help with trying to get transferred into another unit and the obstacles I had to go through. Being able to provide amazing customer service and understanding of my concerns and finding a hassle free resolution for me. It made me feel like they cared and wanted to genuinely put me in the best situations. They took no time with answering all my questions and literally exceeding my expectations within the same day. I am truly thankful and I for sure will be recommending this location to friends and family members, where I know they will be taken care of.
Wonderful staff, Lucy and the manager Paul are so helpful. The location is very clean and safe. I highly recommend this place to anyone looking for a storage unit. I will definitely use them again.
Paul was the absolute best!!
Mary did an awesome job. I had a minor issue and she put my mind at ease and was very professional. Job well done Mary.
This isn't worth the $250 they eventually charge you.
Jen and Kyle were awesome very friendly and helpful today! Thanks for all your help
Loved the service and positive attitude.
Mary, was very nice and professional. She helped me over the phone and also in the office.. Thank you for making my move in excellent..❤️❤️❤️
Ms. Lucy, is the best. Very friendly and hard working. Always busy
Mary made it easy to vaccinate. Always clean storage!
Super easy process. Nice staff.
Triniti was very good at easing my anxiety with the movin process. She was very receptive and calming to any concerns or questions I had. I usually never trust my stuff outside of my
own home, but I have officially ran out of
space so I had to find a storage facility. I
Feel more confident storing my stuff now.
Siempre Avia rentado en lugares diferentes y en ningun lado me avian tratado de la mejor manera como las sra Mary una persona paciente y muy amable entregada a su trabajo
Gracias Sra mary
Jenn was awesome. She helped set up every step of rental. She even helped with accessing the app she has always ben so happy and helpful. We will definitely recommend this storage location to others.
Very respectful, friendly, open
Gave me water,
Mary is great . She helped me with all my needs . Very kind and made it right . Thanks mary for being awesome
Good customer service thank you mary
Mary was helpful, very informative & a pleasure to talk to. I really appreciate everything she has done for me & my son.
My express with Mary was excellent. Everything went smoothly, best customer service.
Great service. Very clean. Paul & Maria were very helpful. Would recommend.
Lucy is the best. She is very nice and very helpful. This place is very clean and it is be ru convenient and the staff is very helpful and friendly! Five STARS!!
Lucy made my first storage rental an enjoyable experience and a complete breeze. She was very friendly with a kind demeanor and explained everything about my rental to me perfectly. I really feel like I found the best place to store belongings. The facility is clean, secure, and conveniently located. Will definitely recommend this place to others based on my experience.
Mrs Mary was very helpful ! She’s is extremely nice and generous and was very helpful
I loved my experience with Public Storage, specifically this location!
It is easy to use, my furniture was still nice when I picked them up, and the auto draft worked great for me. The staff is ok, but sometimes seems like they work against you instead of wanting to help you... maybe a little indirect attitude.
Jenn is awesome, friendly, professional, helpful. She made the process of renting the space very easy and quick.
Jennifer and Paul (her sub when she was a vacay) helped me so much! I saw that my 10’x15’ was goin up to $368/mo & I can not afford that! 1st Paul checked for me and found that a 10’x10’ would be in my budget! Then when I looked for my keys to my old unit and could not find them, Jennifer arranged for the DM to cut the lock off. It was cut off Friday and Jennifer found the closest 10’x10’ unit for me to easily move my stuff into. I feel like they both went beyond the call of duty to help me out! Micki Suttle
Lovely storage! Y’all Paul and Kenzie helped us out so well and got it done
I had trouble with my access code entry and Maria has been very helpful.
Maria at Louis Henna was amazing and helped me with everything I needed. Awesome service!!!
Tall Paul is the most friendly staff and made the process so easy peasy lemon squeezy!
Mr.Paul and Ms.Kizy was very friendly and the process was very fast with a clean environment..........definitely 1st on my list for storaging personal belongings
Very friendly staff , clean facility..supplied all my needs no hesitation!
Best friendly Staff ever, they are amazing thanks for being so supportive and professional.
スタッフの方がとても親切な方でした。
Well maintained and clean facility. If they offered a military discount, for service members away on orders, it would make it so much better.
Paul… Amazing service, friendly staff, easy to work with …
Ms Lucy was awesome.
I met Ms. Lucy today she was such a help and friendly spirit. I relocated to Austin from Chicago and she was very helpful! Hope to meet more people like her.
Ms. LUCY you're a beautiful soul!
She was very helpful and great at what she does
Thanks Maria! You were super friendly and helpful! It made the process so much easier .
The storage units were very clean and Maria was very helpful with picking out a storage unit.
Kizzy was awesome and made the process super easy!
Kizzy was a excellent employee very fast and friendly was not having
Ms dawn and kizzy were extreme blessings and very understanding to my situation I lost the keys to my unit and they were able to work things out for me so that I could still leave with my belongings I signed a paper for the bolt cutter guy and the locks got snipped ! Thanks for making things stress free
Dawn
Nobody in office when needed. All carts are in building A so building B customers can't use them. Very very inconvenient for the amount I pay to use this place per month. Looking for a new storage company.
Maria and miranda and Jenn were very helpful and extremely nice on helping me with my first time storage auction that i won and look forward to the next auction...thank you...Mr Cazares
Jenn and Miranda were very knowledgeable and helpful when it came to getting my unit.
I got a space here after selling my home. Less than a year later, my storage space went from $215 to $385 per month. That’s almost double!! I moved out of state, so I couldn’t just go and move my stuff, so needless to say, I’ve lost everything and they could care less. I looked at another public storage right around the corner from them, and it was $175 for the same exact size, so it wasn’t an increase in price all over. Their “updated terms” was just a ploy to try to justify them almost doubling my contract price and caused the events of losing everything I had including furniture from my mother who’s passed away from cancer. I wouldn’t recommend this place as they are definitely scammers. The hey don’t even deserve a star to be perfectly honest with you.
Jenn is always super great personality sparks and attentative to customers.
Jenn was amazing!!
I've been with Public Storage for almost 6 yrs! All I can say is over the top service!!! Thank you!!!
Excellent service from miss lori she’s really polite and well informed, place is clean and secure, highly recommended!
From the time I walked in till I left Tall Paul made us feel welcomed. He explained everything without us having to ask you will definitely leave with your new storage and a smile
Tall Paul was awesome extremely knowledgeable , helpful and funny thanks for all your help Paul!!
Paul was very helpful and made the entire process quick and easy!
I've been renting from this facility for about 6 years now. I always receive great customer service and the facilities are clean and well kept. I recently ran into a billing issue with my unit that I needed help with. I came into the office and I believe it was Lyn who I worked with and she got it resolved so quickly and had such a positive attuited the whole time. The property manager Jen is also always so helpful. Though they could use some post it notes around the office I will not hold that against them. Thanks for providing a well maintained and positive staff at this location.
Great experience with Jenn. Super nice and helpful
Didn't have working lights near my unit for over a year. Never carts/dollies available. Constantly "out of service" elevators
Lori was very very very helpful to me
Jenn and, Don were great.
Super easy to set up a unit, super easy to vacate a unit. Lucy was super helpful and pleasant in the process. Will definitely be back if I ever find my self needing a storage unit again.
Lucy at the office was very sweet and helpful to me.
It was a very smooth transition. Thanks again!
Lori is my favorite! She helped me. Excellent customer service!!
Paul did a great job helping us today
Paul has been great
Thank you so much Mary! She’s amazing she helped us out so much
I rented a unit today but before finishing my online agreement, I had a bunch of questions to ask and wanted to see the unit. I've been to some rusty, dirty storage places and wanted to make sure they kept up the property. Jenn answered all my questions with patience and a smile while training a new employee Breanna.
They walked my kid and I up to our unit, showed us exactly what to do at the doors and elevator and continued to be incredibly friendly and professional. They waited for me patiently while I finished the online registration and made sure I knew my unit number and access code. I'm really happy so far and had a fantastic experience. Thank you Jenn and Breanna. Y'all are amazing.
Great service and LORI was phenomenal with customer service and knowledge of rates and contractual questions. She answered all my questions and was very honest and genuine. This facility is VERY, VERY clean. They keep it nice, ALSO she went out of her way to find me a cart. I feel safe at this location due to the codes and MANY, MANY cameras on site!!!!! Thank you Lori!
Paul was a big help during the holidays! Thank you
Super easy. Great customer service!
Este lugar cada día te cobra más y menos servicio .en mi espacio apena habían luces pero eso si son muy buenos para cada rato subirte el precio de tu espacio .yo decidí cerrarlo y no lo recomiendo vas a estar pagando y pagando y ellos no tienen ni luces que sirvan en los espacios .además de que vas y te quejas y no lo arreglan no lo recomiendo para nada
I'm extremely pleased with this location. Jenn and Paul are amazing!!!!!
Jenn is an absolute angel and helps me above and beyond every time!
Jenn was so helpful and informative. I hope that I get to see her again. I have not received the level of service from anyone else. She went above and beyond. And her partner did to. So delightful in a stressful time.
Jen is awesome. Paul is really nice and friendly.
Great help from Mary at the front desk. Highly recommended.
They are amazing and very friendly.
Paul and Jenn are great! Would definitely recommend this place. 10 out of 10!!!
Very clean friendly staff
Jenn was always helpful in courteous and knowledgeable this property The place is always clean and I always sawJenn doing the cleaning.
Jen is an amazing person and is so helpful when ever we need anything.
Jenn is super easy to work with!! Clean facility!! Great customer service.
This storage unit is nice. It’s usually full which may be why the prices are competitive. The manager Jenn is extremely helpful. She’s always cleaning the property and talking to the renters. She deserves a raise!
I just recently move all my storage units from other Storage company. I loved this place. Jenn has been really helpful and finding me the units I wanted.
Lucy was amazing and got me the unit quick. Made sure I got the unit I wanted. Thank You Lucy!
Lucy was so nice very respectful and helping she made the process really easy will definitely refer others to this location
Awesome customer service Ms Jenn was amazing.. the Best!
Jenn was very helpful and knowledgeable. Absolutely perfect experience
Awesome!
We spent about 12 months at this unit and it was a clean and well secured storage facility. Move in was nice and easy (and contactless) and payments are easy through the app or website. Move out usually requires 2 days notice. The person in the front desk (shout out to LUCY) was amazing and personable. She helped make the move out process easy and quick. She was very professional and helpful!
Lucy is so helpful & sweet! If you chose this location I hope you’re lucky enough to have her work with you, very informative.
Ms. Lucy was extremely helpful and courteous during our transfer to a larger unit. She was knowledgeable and willing to assist in anyway she could. Amazing customer service, made it feel like we were family.
Great customer service!
Came in to get prices for my potential need for storage in August and Jenn was very helpful! I will definitely be back.
Adam was super quick and speedy w the service I loved all of it thank you guys
I met with Jenn this morning to help me with renting a second unit for our organization as there had been some confusion when trying to do it on-line. Jenn was extremely helpful and made sure that we were able to get what we needed. My organization has been using this facility since January 2022 and we have found everyone to be so helpful and supportive.
This is a really friendly and put together property! I feel taken care of here! Jenn is wonderful and always very helpful!
Was helped by Jenn and Lou Ann Jenn was training Lou Ann and she was extremely professional and very detailed in her approach she even helped me download and set up my app and it was enjoyable experience.
Jen was great. Had me in and out
Their hours to get to your unit suck. They are always closed when I need to get to my stuff
The customer service representative was very friendly, very helpful, and was trying to do his best to see that I’d be happy and that I get what I wanted and guess what , he did that and it was all at an affordable price. Thank you so much.
Jenn and Alex were very helpful with finding exactly what I needed. Friendly and great customer service.
Jen and Adam are awesome the make sure that your needs are covered and that you get the best deal.
They are very helpful , and attentive. Jake , jenn , Alex . Super respectful .
Jenn and Sue were amazing, very friendly, and easy to talk to! Sue, best of luck on your journey with public storage & Jenna cheers to many more years to come!
Jenn & Van explained everything thoroughly. They are very helpful & kind.
Thank you both.
Great place to place your stuff!.. very safe and staff is very friendly and helpful!!!