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Public Storage Self-Storage Units at 24988 FM 1314 Rd, Porter, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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8'x10'Online only price$ 65/mo
Parking 8'x10'- elevator access
- outside unit
- uncovered
- drive up access
- vehicle parking
$ 65 /mo $ 72Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 82/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 82 /mo $ 88Best Price Label+ one-time $29 admin fee1 unit left! -
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Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 92/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 92 /mo $ 98Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 120/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 120 /mo $ 128Best Price Label+ one-time $29 admin fee
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8'x30'Online only price$ 142/mo
Parking 8'x30'- elevator access
- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 142 /mo $ 151Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 145/mo
Medium 5'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 145 /mo $ 152Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 170/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 170 /mo $ 181Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 186/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 186 /mo $ 198Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 190/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 190 /mo $ 203Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 195/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 195 /mo $ 208Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 199/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 199 /mo $ 212Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 201/moLarge 10'x25'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 201 /mo $ 232Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 207/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 207 /mo $ 221Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 232/mo
Large 10'x30'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 232 /mo $ 267Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
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Reviews ( 428)
Shellie has been so great with communication and helping us find an additional storage unit. We have many sentimental items in our storage and she understood their value. Wonderful customer service, will be a forever customer because of her.
Best experience renting a storage unit with Pam. Her smile shines the place, all her office needs is a couple of plants to soak up the sun that comes in.
Awesome service! Shellie has amazing service and goes above and beyond to make me feel appreciated
Shellie was the most wonderful clerk I have ever worked with. Very pleasant, helpful and knows her stuff. Explained everything thoroughly and got me exactly what I needed. God bless her.
Amazing customer service! Shellie is wonderful and super helpful. She helped me with a difficult storage situation and went out of her way to find the best solution for me! On another note, we were able to store a luxury car in one of the units while out of the country and had no security worries!
Our experience at this storage unit was very disappointing. We open it to find rat urine and feces all over the furniture, cushions, bedding sets. It’s all ruined. This place needs to keep up with pest control. I’m sure we aren’t the only people that will run into this at this location. We are devastated!!! Almost $300 a month just to have it all ruined. Do better.
Despite having not one, but TWO disc locks on my unit!! Someone, somehow got into it, & had their way. As if the thief had a key, there was no damage to locks, or signs of forced entry. Reported theft to Shellie in the front office, & was made to feel as though I was the one at fault. Which took me by surprise, because she seemed so nice when I first rented my unit. Long story short, the whole process of filing a police report wound up being a waste of time, due to the officer being told by Shellie, that the inside surveillance cameras had been deactivated for some time.🤔 Fishy, if you ask me. If you value your belongings, DON'T trust this location!! But IF you must, DO NOT put anything of real value inside your unit!! I repeat!! DO NOT!! Remember!! I had TWO disc locks on my door. And both were bypassed as if I secured my unit with tied thread.(SMH)
Wonderful customer service!! Shelly makes you feel right at home. Easy in and out access. I highly recommend this location.
Shellie, is always pleasant to work with. Shellie always goes above, and beyond to help with any issues or concerns for her customers. Unfortunately, my storage units are at a different location that is always hard to get a hold of, hardly returns my calls, will promise to do repairs for over a year and even had my key for 3 months at one point, and still never touched it much less looked at it. I wish my storages were at the Porter location. I don't even attempt to deal with the location my storages are at anymore. I don't ever try to make payments at my storage location anymore because they're so hard to catch in the office, they tell you one thing, and then claim that they didn't agree to what they had told you just a few days prior. If I've got to make a payment in person, I go to Shellie in Porter. If I've got an issue or concern that I need help with, I go to Shellie in Porter. If I need any help at all, I call Shellie at the Porter location. I'll go to the Porter location for any of my needs or concerns, because I know Shellie will try to do what she can to help you out. Shellie genuinely cares about her customers, and that her customers are happy, and satisfied when they leave her office. I refuse to deal with the people at the location where my storage is actually at. If you want good service and a great priority management for your storage needs, I highly recommend going to see Shellie at the Porter location. You will not be disappointed.
Extremely happy with shellie she help me lower my monthly payments.
Always such a nice nice friendly place to have storage at I've changed from San Antonio because I moved out in this area and it's just such a nice nice friendly clean place I really enjoy the professionalism from Shelly she is so nice and friendly very helpful I now have two storage units at this facility because of how friendly they are The prices I think are good deal you can find an empty unit grab it ASAP lol
Shellie was so helpful and friendly in making sure our needs were met for the company I work for BFC solutions. She will make sure everything will work for you before you make the move. Thank you for all your help Shellie!
Shelly is fantastic!! he made sure everything was sorted and ready to go.
REALLY CLEAN STORAGES AND FRIENDLY STAFF , SHELLEY WAS REALLY SWEET AND ACCOMMODATING.
HIGHLY RECOMMENDED 👍🏼
Thank yous
I like the place nice people awesome place
Shelly was great and super helpful. I appreciate her time and helping us during a difficult time.
Although I wasn’t renting from Shelly, she assisted me in completing a rental agreement for another location which I wasn’t able to complete online due to a glitch. Not only did she take her time explaining the situation to me, she took me to see a unit just like the one I was renting, to make sure it would work for me. She’s a shining star!
Shelly is amazing - she takes care of all of her customers as if they were family. Even though a national chain, Shelly makes it a truly home town small business. I trust her completely and have never had any issues in the years I have had a unit there. Highly recommend.
This storage facility is truly awesome.sherie an employee has the best attitude towards people that you rarely see these days.however much she is getting paid it's probably not enough
Shellie is the best! She’s such a help. Went over and beyond when I rented a unit with her!
Shellie is amazing. Super helpful and friendly. If you're looking for a storage unit in Porter, this is the place to go!!
Shellie, you did a great job helping us with the process of getting a new storage unit. We have been with you for over 5 years and helped us when we have questions.
This site was fantastic. Shelly that works there worked so hard to satisfy our needs. Thank you Shelly your the best. We were extremely satisfied
I spoke to Shelly about me having two units and due to the increase of money. I was not able to afford both storage any more after January. She immediately called me to the office, and she was able to low one of the units and make it more affordable to keep paying
g the unit. She is kind, very helpful, friendly and nice. She is excellent!!!
Shelly was top!!
The lady Shelly in the front office is such an amazingly sweet lady
Awesome experience, had amazing help with my storage and good pricing as well overall happy with my customer service 100%
Ms.Shellie did a great job very sweet person and very knowledgeable
Shelly is awesome! Handled my problem with ease as well as excellent communication. Thank you Shelly for your time especially during the holiday. Happy New Year!!!
Shellie is awesome and focused on taking care of her customers.
Shellie was super nice and funny. Facility clean and well cared for.
Awesome deals and very affordable
Shellie is excellent and made this process VERY easy!
Shellie couldn't have been more helpful. Fully explained everything, double-checked to make sure we were happy with the unit. Very satisfied with her handling the rental.
The help that the staff gives is great. They worked with me to get the right space for my needs. I recommend them.
Shelley was amazing! Answered all our questions! She’s a blessing!
The location is awesome, and it has great customer service, especially Shelly, she has great respect. The storage unit is clean at all times that I've visited the location. Would definitely recommend this storage facility.
Shellie is a great person she help me in advance she answered all my questions we need more people like her at places like this great attitude great person
Shelly was amazing and helped us out a lot. We are looking forward to doing business with public storage.
Nicest lady in the business!! I’m paying 1/2 what I was paying at my old facility. If you in and around Kingwood/Porter. Go see Shellie!!!
Ms.Shelly was amazing ...great customer service and very detailed..Thank you so very much!!
Detailed information and made renting effortless.
Thank you Shelly.
Shellie was just amazing great customer service and very informative. She made my experience here so simple and helped me get a unit with no issues. Thanks again!!!
Nice place , but I rented for 13 months and they raised my rate 3 times $111-$196, sorry but I think that’s a bit too much.
Ms Shellie was friendly and very nice she made our experience awesome.
Sweet lady at public storage in Porter tx.
Good costumer service
Quick service, knowledgeable staff and decent prices.
Shellie is wonderful,and a sweetheart . She needs a raise.
Great location! The manager Shellie was very nice and welcomed us to our unit! All of the staff were very nice! The area was clean and kept up. Definitely recommend a 10/10!! This is the place to store your belongings!
Excellent job , thanks so much !
They have been so helpful. This is my first time ever renting a storage but the setup was super easy. Paying with the app is so convenient, they also have a button on the app that opens the door automatically which was awesome! Nicest people that work here! Thank you guys for making my life a bit easier!
I had a wonderful experience with this place, the super nice lady upfront made things quick and easy for me to get my storage. I was in and out in less than 5 min. I love when people enjoy there jobs and it shows on how the treat people! Thank you 🙏
Shelley was a joy to work with her smile brighten up my day her attitude lifted my spirit and made the 20 mile drive to pay my bill all the Worthwild Shelly two thumbs up. I recommend anybody trying to rent from here. Ask for Shelly she do you justice.
Excellent help, very helpful staff.
As soon as I walked into the office, I knew that I wanted to do business here. It was due to Shellie’s welcoming greeting and smile. She was knowledgeable and very nice to work with. 😊
Great customer service
Made it easy and present
It was a great experience.Sheila was very Knowledgeable and friendly answered all my questions about the storage units, place was clean Very easy to access
Excellent service!
She is amazing
Excellent experience, prompt, they were able to take care of my needs. Immediately.
As nice and helpful the last in the front office is, two weeks in and someone broke into my unit. Along with everyone else's in the very back building.
These photos are from a day later. I got a call from another Public Storage, yesterday around 4:30pm saying that my lock may have been tampered with. When I got there, my lock was still intact, but someone had been in my unit and rummaged thru my things. I talked to multiple other people, who were there and some had their locks broken, some units were left exposed, some didn't, but noticed that someone had been in their units too. One guy told me that, months ago, he came to his unit and a new lock was on it, with only one of the two keys, taped onto it, for anyone to take.
Policy doesn't let you review camera footage. Apparently, the person who was working that day, never showed up, but Shellie, who didn't get there till around the time all of us did, said she drove around and noticed the break ins, around 8:30am that morning. I don't know how she could tell, from the outside, since all the break ins were inside. I've also seen a man, with a backpack and a gate code, regularly coming in and out of the vicinity. He doesn't have a car, just comes in and out throught the day. I'm not even sure the doors even get locked, at night. I'm just confused how this location has so many good reviews. I'm just mad that they won't let me review the camera footage, around my unit, just to see if they took anything. Oh, and it's 10:30am the next day, and still no one is in the office.
Update: I came back later, saw that the locks were still all over the floor, talked to a cop, and then Shellie, who said that she vacated me (after seeing my bad review), when the day before, she told me that I had till the 31st.
The district manager did call me and is looking into this location, just be weary, that it has a reputation and even the officer said that break ins were common. Maybe buy a camera to keep in your unit, if you do choose to stay here?
Miss Shelley was extraordinarily helpful and did a great job for me!!
Great place. Very nice people.
They are awesome and will definitely take of you!
Shellie was very helpful and tentative while assisting us.
Shellie was extremely helpful and very professional!!
I would recommend other people to come here and store their belongings.
Great Service. Got her 5 min before closing. Shelli did not rush us out and was very helpful.
Great service. I feel bad I can't remember the wonderful lady's name that helped me find the right storage. She was a great help and had no problem walking out in this Texas heat to show me the unit. Super clean and well maintained facility. Indoor climate control unit is perfect for our home items while we travel the country.
Renting a storage unit here was super easy. Shelly was great and helpful. Look forward to storing here.
Shelly was so nice & attentive. Great customer service! Thank you!
Shellie was a huge help and very friendly!
Shelly was a wonderful help! she made the process smooth and easy. I appreciate her.
Great facility
Shellie was very nice ,and helpful.
Great service
Quick and easy. Shelly was great and took care of everything for me over the phone and via email. Upon arrival to store my things, my unit was clean with my new lock and keys placed inside ready for me without having to do unnecessary paperwork. She sent me a very good map of the facility identifying the location of my unit and the code information to go with it. I highly recommend this place.
Ms. Shellie helped me out and she even made me laugh 😂 thanks pu6lic storage thanks Ms. Shellie.
Shelly was very knowledgeable and was great help
Ms Shelly went above and beyond to find the right unit and price for me! Really appreciated her help so much that lady is with millions !!
Ms. Shelly is a very nice caring person who gives her customers great customer service
Great and honest service received here. Shellie was so great in helping us choose the right size storage for our needs. Didn't feel she was trying to push something we didn't need. The place is well secured and taken cared of
Shelly is so great to work with. She tries really hard to get us the best price on the storage unit we need. Very customer service oriented, informative and professional.
This place was absolutely phenomenal I got in before they even opened and Shellie was so awesome with me! She got me in asap and was so willing to help me! 10/10!
Shellie keeps a nice secure property. Always very helpful, very nice lady!
The customer service woth Shelly is excellent. She always there to help me with a smile.
Shellie is fabulous!
Shellie is amazing, she definitely deserves a promotion/raise
Shellie was so very helpful and attentive to my needs!!!
Great experience so far!!
Shellie was fantastic!!! Very friendly and knowledgeable. If you’re looking for a storage unit ask for her.
Excellent service from the minute you walk in. I just drew a blank on her name. 😳 she assisted me with size and forms. I had the padlock required.
Shellie is awesome property manager
Shellie is great friendly and helps you with everything
Shellie is kind very helpful. She went out of her way to find me storage near me affordable[ pocket friendly] that alao suited my needs. It is not about her getting the business; rather it is about promoting other Public storage units as long as it meets the clients requirements. Shellie thank for all the help in finding me what I needed. Be blessed.
Shelly is the nicest person and was helpful throughout the process of moving in and out. I moved out on the last day and she made sure the auto pay was canceled in time. Would have loved to stay, but corporate increased my rates twice in a one year span.
The facility is very clean and very well kept. I have nothing but good stuff to say about Ms.Shellie . She answered all my questions and took the time to actually listen to what I needed. She eased my anxiety since this is my first time using them. She is the sweetest I am so glad I went with them !!
Ms Shellie was so helpful and just the sweetest person!!!!
Shellie was very sweet and helpful! Great customer service.
We decided to rent a unit here for our storage needs. We are moving in with family to save money. So we decided to put our stuff in storage. We choose Public storage. Shellie was wonderful she was so polite and had us laughing. She walked us to our unit we reserved online to make sure we loved it. She even called to check on us after move in to make sure everything was good and went smoothly. The unit was clean, Storage was clean, she made sure we knew they take security seriously and watch over the property. I would recommend them highly the make you feel at home. Thanks Shellie.
Very nice lady. Helps out and gives you all the answers
Shellie is great and she help me with everything.
Great customer service
Shelley is very knowledgeable and helpful.
The manager Shellie was very informative and helped me get settled into a storage unit.
I recommend this spot the lady upfront is very nice and very helpful
Super nice lady very helpful I recommend this place
Shelley was so nice and so helpful .
⭐️⭐️⭐️⭐️⭐️
We used Public Storage after my grandfather passed away and I was cleaning out his house. The facilities are clean, nice, and felt very safe. But what made it worth leaving a review is how nice and helpful the staff was during what was a pretty emotional time. The staff was incredibly kind and got us all set up quickly. My family and I appreciated it immensely. Definitely recommend!
Fantastic experience at Public Storage, all thanks to Shellie! She was incredibly helpful, providing detailed information and answering all my questions with patience and expertise. Her friendly demeanor made the entire process smooth and pleasant.
Shellie is always out on the property. I see her every time I come to my storage and she always checks to see if I need any assistance. Thank you Shellie.
My daughter has a climate controlled unit in the 6000 series. She came by Tuesday 5/7/24 to find it flooded last week. She had a lot of ruined books and furniture. Anything on the bottom susceptible to water was ruined. We went through everything and moved her to U-Haul of Kingwood (highly recommend) yesterday & finished today. We both called Public Storage yesterday. They told us the property was to be walked everyday & management should have notified everyone. Today she followed up and manager on site walked over. She first told us she walked everything Sunday & it was fine. She then stated after seeing the water pooled on the floor that she called unit 6033 & told her to get her stuff out. Unit 6033 is on the other side of my daughter’s. Both units are connected and the pooled water was on our side running under the connected wall. I asked her why she didn’t notify my daughter. She said “I was told I only had to tell where I saw water”. I explained the problem is the units are all connected. The manager also ended up telling me unit 6000 had water but not the empty units on either side. 6000 is directly across from my daughter’s & one over. My daughter is waiting on a District manager to call her.
There is a strong odor of mold & dampness when you enter the building. I strongly recommended to the manager that they need to tell everyone that could be affected.
Shelly was very helpful! Great location!
Shelly and Rebecca have always been great! We have two climate controlled units. We have been very pleased with units. They have always been pleasant and eager to assist us with any questions we have. All storage areas are very well maintained and always clean. We have had these units for almost a year. I have and will continue to recommend this location to anyone needing storage space.
Friendly service! Thanks Shellie!
Shelly was absolutely amazing helping me locate my storage unit and touring the facility. Awesome experience!
We are so grateful to Shellie for her warm, courteous, very helpful behavior. She understood our needs and helped us get exactly what we want.
Shellie at the Porter, Tx location was amazing. She greeted me with.. oh we have been waiting for you and it made me feel wonderful and welcomed. She lead me to my unit and carefully reviewed everything with. I am so happy I selected this location. Easy in and out.
Very helpful with my rental purchase. Loved doing business with this women at the porter office will do business again in the future.
Super nice facility and have great rates! The employees are helpful and nice as well!
Shelly is so awesome! Best customer service I've seen in awhile. Great smile too!
5 stars for the help of Ms. Shelly! I love my unit; how clean the property is. The staff is friendly, efficient, and proficient.
Great service !
Moving was actually the most stressful thing to have to go through but luckily the staff here, especially Rebekah, made it so much easier. Very helpful and friendly.
Great service! Shellie was professional and met all my needs on my recent visit to Public Storage in Porter.
Very professional and helpful in my need for a storage unit. Great Service!
Excellent experience very helpful wonderful and easy to talk with. Very good location
Very clean, secure property. The ladys shellie and Rebeka have been totally owesome.
I will be back when a unit is needed.
Great manager! Rebecca is always willing to assist. I had a small issue and she took care of it instantly. Thanks
Storage is safe (area), people are friendly but the prices are too high.
Rebekah nos brindó un excelente servicio, nos mostró varios storages, precios y nos aclaro todas nuestras dudas
Ms.Shellie was awesome help today.Rebeka was aweso.e too.they are the best.
Thank you so much for your help Gladys! Very appreciated!
Shellie was awesome, and very helpful and patient with my wife and I with picking our storage unit.
Shelli and Rebecca are nice. Great place to rent! No problems.
This lady is so sweet so good make sure to keep her and give her a raise.
My experience at the Public Storage location in Kingwood at 755 Northpark has been extremely good. Chrissy, the facility manager at this location has helped me several times with some issues related to my son’s storage unit there and as a result I moved my storage items from another storage company to this Public Storage location. Chrissy is very professional and the facility is always clean and well maintained. When Chrissy is tied up she has had Gladys help me and the whole team is great. I wouldn’t store my things anywhere else.
The storage unit is in a good location. The prices are great, It is so easy to go online to rent your storage and pay your payments online. I would recommend him to anyone very nice and very polite.
Shellie & Rebeka are both very friendly, helpful, &; courteous...- Great customer service. The facility is clean, too.😊 .
A+ customer service! Shellie and Rebeka are the bomb dot com!
Shellie provided excellent customer service. She gave us the information we needed, prices, and showed us several options so we were able to select the right size storage based on our needs.
Thank you Shellie!
Great personalized service. Shellie is the best!
Shellie is the BEST! Very helpful and knowledgeable. Highly recommend her for all your storage needs. Could not have ask for a better experience all around. Thanks Shellie, you're awesome. PGAC Tech
The manager Shellie went above and beyond to assist me, and I am so thankful and grateful for her! This was the best experience I’ve had a Public, Storage, and many many years!
I came here last absolute minute to store furniture for my move in date is approaching. Mrs Shellie made my whole experience super easy and stress relieving. Security is stressed here and every best measure that could be taken is met.
Amazing service ! Shellie is amazing and such a nice person recommend 100%
Great service! Friendly, professional and informative! Made me feel welcomed and at home!
Miss Rebekah was here on a Sunday afternoon and was extremely helpful with helping us find the unit size perfect for fitting my furniture. Currently lost my home to termites and she has relieved the stress from this challenge in life.
First time using a storage unit and she made it simple and painless.
Shellie is the best! She was so helpful and listened to our concerns. She is truly an angel! The best customer service 🎉🎉🎉🎉🎉🎉
Great Storage Place…. Shellie is the BEST!! Clean grounds/units/fair prices.. YOUR GO TO STORAGE PLACE ❤️
Excelente customer service by Rebeca
Was very helpful
Very professional and clean. Everything requires a code to access keeping my stuff extra safe. They provide complimentary flat beds, and Christi even called me personally when I was late making a payment in order to be sure I avoided any late fees. Thank Christy !! A++ would recommend!!!
Safe and great place . They keep it clean
Rebekah is amazing and beautiful
Always been so respectful and helpful
I highly recommend this place and please deal with only this person
Rare to experience such a wonderful Customer Experience! Shellie went above and beyond to ensure that I was taken care of COMPLETELY...She even went back to reconfirm that everything was correct, but even more importantly, she continued to show dignity, respect and what feels like a genuine passion for going above and beyond when assisting not only me, but every customer that came in behind me! She is what we would cal,"On It"! at my company (which has the largest number of employess worldwide)! I not only thank Shellie, but wish she was at every place that I shop, eat, and call!!!
Nice lady helped me.
Shellie is very helpful and so friendly. She is what customer service should be! The property is clean and secure, and for a very reasonable price. Highly recommend!
Sharing storage with my Son in law.
Got all my personal stuff stolen from me . Make sure you get what your getting. All out of my stuff for over thirty years of memory's. All gone still there paying idk why.? Don't let no one out the gate👋 MY LIFE.
Had an amazing first time experience buying my first ever storage unit. Despite my unorganized self, Shellie the front desk clerk there. She was more than happy to help me navigate my units reservation. She went above and beyond telling us about the app has perks that open the gate easier and much more.
Shellie has been very helpful today! We had a wonderful customer service experience. Thank you!
i dont even need to get on here and say this but omggg i payed my storage this month and i get a text message saying that haven't payed for it this month this is ridiculous and i have never had a issue like this
Great facility, clean units, excellent pricing, zero hassle. Strong recommend! The PS App makes any account management super simple, and even allows for Bluetooth gate access. I stored two side-by-sides, so that meant navigating a trailer to the back row. Lanes are wide enough to make that easy, with a circular path back out, so no tight u-turn required.
Ms. Shellie at the front desk was a delight.
She was informative, helpful, and kept a smile on her face.
I was helped shellie today..she was amazing and so helpful and sweet. I want to thank her for all her help.
Miss Shellie was nice and efficient!
Shellie and Rebecca are wonderful and I appreciate them both
.
I have never had an issue. I have had issues with my checking account and pmt not clearing ( acct hacked ) Shellie and/or Rebekah one of then will call and say hey it did not clear so I do not get late charges added. These ladies have no idea how much I truly appreciate them for doing this.
Thank you ladies so much
God Bless
Amazing treatment from the staff. Shellie was on the spot making sure our experience was flawless. Well maintained grounds and spotless storage unit.
Very good service! Rebecca and Shelly are always very friendly and helpful.
Very good place bought a storage unit at auction sheltie was very nice
Awesome friendly courteous sevice
I needed to find a place to store my stuff that was affordable . I saw Public Storage the prices were good and the lady behind the desk was very nice. I think her name was Shelly.
from Lisa Kelly :
This is a clean and well managed property.
Shellie goes the extra mile to help customers with a friendly and courteous attitude.
I LOVE THIS LOCATION THESE LADIES GO ABOVE AND BEYOND THEIR JOB TITLES…THEY ALWAYS CALL ME TO MAKE SURE WE DONT NEED ANYTHING VERY HELPFUL IN THE PROCESS OF PAYING OUR BILL PAYMENT. WOULD HAVE IT NO OTHER WAY TY JOB WELL DONE
Mrs.Shellie was very helpful & assisted us with all our needs , she was very professional and understanding! I would suggest working with her ! She’ll help you get whatever you need done
I went to the property, Rebecca was very helpful and professional.
What a breath of fresh air!
To Shellie @ the Porter location, Thank you! Wonderful customer service. Professional and courteous.
Rebekah resolved my problem with courtesy and speed. I appreciated her assistance.
I checked on a storage unit and the manager I spoke with was very very nice and went out of her way to help me.
My work uses this facility for storage of file boxes. Grounds and office is always clean and the ladies we always nice and helpful. We never had an issue with anything.
Good service
I have used PS at several locations. This is definitely the best managed, friendliest and cleanest so far. Shellie has helped me a few times and she was always helpful and professional. And I often see her pushing the cart around keeping the place clean. I recommend this PS.
Excellent service.
Knowledgeable, kind and very helpful.
Public Storage has great rates and were very accommodating. I moved my stuff there from a storage location in Humble. Their facilities are a lot cleaner than my previous storage unit, and the environment is more welcoming.
Love the costumer service here! Thanks to shelly for the great help of lowering my monthly payment🫶🏼
Shellie and Rebecca are such great people that are respectful and hardworking!!
Nice
Shellie is an absolute treat! She was very helpful in assisting me,
Shellie is awesome, she went above and beyond to get me the best rate and is always courteous and professional.
Shellie was so nice and professional, giving me options on which storage to select and keeps property very clean .
Great storage location and Shellie and Rebekah are very friendly and helpful.
I really appreciate the staff at this location. Very friendly and customer service oriented.
Wonderful customer service people that are completely helpful and always on your side Pleasant place to visit been here for a while thanks Charlie
Shellie and Rebecca are such great people helping me out with the storage space I need, very clean, with affordable prices.
I have 2 units here and have never had any issues. They are always very helpful!
Shelly was very kind
Hi I had the pleasure of meeting Shellie and she was very nice and helpful so thank you for have a great person working for you and this is a nice facility and very clean. Thank you
Shellie showed me a space and was very helpful! I’m definitely going to use this location as soon as I’m able to move!
Shellie was amazing. She assisted me with everything I needed, was so sweet and knowledgeable. She let me know just what to expect, helped me with the app, and showed me the property. The property is clean, organized, well lit, and secured.
Great service
great and really helpfull people and easy way on getting a storage
Rebekah is a great asset to Public Storage. Her knowledge, friendliness and understanding of how the storage units can help with all my needs. I’m really happy to move my storage to these units.
Rebekah has helped a lot and been very patient
I shopped around for storage in this area and this place has the best prices I could find. The manager Rebekah was super helpful and went out of her way to help me with anything I needed. Rebekah needs a raise for being so great. 10/10 would definitely recommend.
Shellie is amazing, she helped me so much, I made the mistake of not getting an A/C unit, and she helped me transferring to one. Very helpful and nice. Highly recommended
Rebekah is so helpful and patient, Public Storage is lucky to have her at this location!
Screw this place! I just got my storage unit 4 months ago and they raise the cost by an additional $40 a month?!! Are you serious? I will be moving my stuff to another storage provider. And telling everyone I know not to use this place or any public storage.
Rebekah was very helpful and friendly she showed us a variety of units that were available and she answered all of our questions we are extremely satisfied with the service we received
Brittany is the best!! Public storage is a great place because of Brittany!!
Very happy with the staff, the cleanliness and how easy it is to get in and out of, since it is close to the freeway.
Brittany was great thank you so much
Brittany is amazing. She was so helpful and patient even when I needed to change the size of my unit. Thank you!
Brittany , muy amigable y muy servicial. ! !
I rented a large unit from the Porter location today. The service was excellent. Sheila was very helpful, she took the time to show me the unit and had all packing materials on site for purchase. This place is a one stop shop.
Brittany was great! She helped me complete my rental agreement after starting it online. She showed me the space and answered all my questions. She is very knowledgeable about the company and the property. She helped me choose additional products I may need and carefully explained all the ins and outs of renting. I look forward to using this space for some time.
We just rented a 10x15 outdoor access unit and are happy with how clean it is, and also the security camera aimed at the door. Rebecca was very knowledgeable, patient and kind with all of our questions. We believe the unit will stay dry even in heavy Houston rains because of the sloping of the drive. We ‘warned’ Rebecca that we had a bad storage experience before as we asked so many questions about security. She took the time to show us the camera angles, and explained her routine of checking each unit door every morning, as well as reviewing the list of people who accessed the property to scan for any off hour activity. Very kind and helpful! Thank you Rebecca!
Brittany was Very nice and very helpful and knowledge
Brittany helped us rent the storage unit and she was so kind and helpful!!! Any question we had, she knew the answer and when we had a concern she was able to address it right away and she fixed our problem!! I would definitely rent from public storage again if I needed to and I would also recommend it to all my friends!
The employees don’t care about anything and are hardly in the office every time I have gone either they are just not in sight or outside taking a smoke (this is mainly annoying when I’m calling them go to speak in person and see this) they don’t do their job, find another place if you care about your stuff cause they sure as hell don’t. And if you do decide to move forward with this storage place make sure to purchase the insurance because that’s the only way they’ll pretend to care.
Great customer service from Jesse thank you so much !
nice and clean
This place is tha best an Brittany an Rebekah r so kind an helped explain everything very courtesy
Stacy was very friendly and helpful with all my family and our storage needs
Stacey was extremely helpful in getting our storage unit moved from a larger unit to a smaller unit. Thank you for making our process so seamless!!!