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Public Storage Self-Storage Units at 3309 Alma Drive, Plano, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 13/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 13 /mo $ 26Best Price Label+ one-time $29 admin fee
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5'x7.5'Online only price$ 16/mo
Small 5'x7.5'- ground floor
- inside unit, swing door
$ 16 /mo $ 32Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 17/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 17 /mo $ 34Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 18/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 18 /mo $ 36Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 35/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 35 /mo $ 50Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 38/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 38 /mo $ 76Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 39/mo
Medium 7.5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 39 /mo $ 78Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 42/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 42 /mo $ 60Best Price Label+ one-time $29 admin fee
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8'x10'Online only price$ 42/mo
Medium 8'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 42 /mo $ 84Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 43/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 43 /mo $ 86Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 45/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 45 /mo $ 90Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 67/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 67 /mo $ 134Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 67/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
$ 67 /mo $ 134Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 70/mo
Parking 10'x20'- outside unit
- covered
- drive up access
- vehicle parking
$ 70 /mo $ 100Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 70/mo
Parking 10'x20'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 70 /mo $ 100Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 74/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 74 /mo $ 148Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 77/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 77 /mo $ 154Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 105/mo
Large 10'x15'- ground floor
- inside unit, rollup door
$ 105 /mo $ 150Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 105/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 105 /mo $ 150Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 118/mo
Parking 10'x25'- outside unit
- covered
- drive up access
- rv, boat, or vehicle
$ 118 /mo $ 144Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 119/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 119 /mo $ 170Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 119/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 119 /mo $ 170Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 126/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, swing door
$ 126 /mo $ 180Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 133/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 133 /mo $ 190Best Price Label+ one-time $29 admin fee
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10'x40'Online only price$ 211/mo
Parking 10'x40'- outside unit
- covered
- drive up access
- rv, boat, or vehicle
$ 211 /mo $ 222Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 295/mo
Large 10'x25'- outside unit, rollup door
- enclosed
- drive up access
$ 295 /mo $ 394Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Plano
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Plano Storage Units Near Route 75
Plano Public Storage near Route 75 has outdoor storage, indoor storage, climate controlled storage, and covered parking to help you cut the clutter for good. One mile west from the Central Expressway and a quick trip north from President George Bush Turnpike, this is an ideal storage location for customers throughout southwest Collin County.
A 5x5 storage unit can store outdoor gear and recreational equipment for trips out to Jack Carter Outdoor Pool or High Point Park. For more space to store larger tools, small appliances, and sports gear like canoes, rafts, and camping supplies, upgrade to a handy 5x10 storage unit.
Our 5x15 storage units can hold medium sized furniture items, bicycles, and oversized boxes, so you can clear out a garage, living room, or several bedrooms quickly.
With the Heritage Farmstead Museum just down the road, you can revisit pioneer life and brush up on your Texas history. If farming is still a way of life for you in modern times, grab a 10x20 storage unit to store equipment offsite and be more productive at home.
Indoor climate controlled storage units at this location can help take the edge off the weather, while outdoor storage units allow a vehicle to pull right up to the unit for unpacking. This facility also offers rental parking spaces for vehicles, boats and RVs, so you can get your driveway back.
When you're ready to crush your storage goals in Plano, give us a call or use our eRental program to book a contactless move-in today.
At this Plano Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage units
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor storage
- Climate controlled storage
- Electronic keypad entry
- Online payments
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 581)
Sally was a major help in picking out a storage unit. She was friendly and attentive in making sure tye rules were understood.
Great experience at Public Storage! The place is clean, secure, and well-run. Manager Sally was super helpful, friendly, and made the whole process easy. Highly recommend!
Sally Was helpful and i injoyed talking to her
The professionalism exhibited by Sally assisting in navigating a difficult situation was unsurpassed. It is refreshing and reassuring to know that there are still people out there who care, especially those involved in customer service. Customer service is an understatement for the kindnesses, compassion, understanding, and professional attention paid to addressing my family’s situation. Hopefully storage needs are not at the top of my list anytime soon, but if they are, I am glad I have public storage, but mostly Sally on my side. Thanks again, so much, sally!!!!
Sally was more than helpful. She helped me and my sister navigate a very hard situation with ease. She was kind, courteous, and very considerate as to our difficult circumstances. I highly recommend you stop by Public Storage on Alma and speak with Sally about any and all of your storage needs. She will treat you right, guaranteed.
Everything was as expected....no issues or delays
Sally was absolutely 💯 amazing! its great to see customer service is still a thing...she took care of everything efficiently and was EXTREMELY patient with us as we were kind of confused on some sizes of the rental. Thank you for taking care of us!
I had the best experience with Sally she helped me so much and explained everything very clearly to me. I’m a senior citizen and she had the patience to go over all the details. She’s a great customer service representative.
Great location, friendly staff
Elevators are constantly broke. Insulation hanging from the ceiling. Had my unit for around a year and will be moving out this month. We left a message a couple month’s ago and had none call us back.
Sally is a true life saver! When I needed someone most, she covered me with kindness. Sally went outside of the norm to assure we were/are safe and assured our needs for storing were/are met during a crisis of unforeseen circumstances.
Sally was so great! She was very helpful in answering all our questions and helping us with our new unit!
Sally really helped me out!
We had a wonderful experience! Haley helped us today. She was very kind and knowledgeable. The place and the unit we chose was very clean and quiet!
SALLY is great ,very hepfull
Miss Sally is amazing! She has such a welcoming and engaging personality, and her customer service skills are superb. She's definitely an asset to the company
I showed up yesterday and sally was able to help me out really quick, this is a very convenient storage facility and highly recommend to anyone looking to store stuff.
Sally at Public Storage is the most wonderful and helpful person I have ever met at a storage facility. She helped me when I was desperately looking for a good storage unit that was affordable and would keep my late father's books and some of my odds and ends safe as I was looking for a new job and saving up for my own new place to live. I've entrusted her and this facility for 7 months so far and it's been perfect. My thighs are safe and protected and I have no trouble getting in and out for random items I need. I love seeing Sally and chatting when I can catch her! I highly recommend this place for all your storage needs, they keep your stuff safe and protected and make you feel like a valued human being.
Sally is friendly and very patient. I highly recommend this property to my friends and family... THANK YOU SALLY...
Sally is very knowledgeable and professional, I recommend this place to my friends and family,,,
Love this place! They were amazing help Sally and nick were the best!!!
Sally was great. A+ customer service.
Above and beyond... thanks Sally
Sally was awesome!!!! 🥳
This place have rats
Clean property Sally was wonderfull very polite and helpfull
The property manager Sally was nice and professional. She answered every question that I had. The property is well kept. I definitely will recommend this property to my friends and family. Thanks Sally
Sally was great
PROPERTY WAS VERY CLEAN & MANAGER WAS AWESOME!
I had a ton of questions, all of which Sally answered and then some. She is very knowledgeable and professional. I will definitely recommend this storage location to others.
Great experience with this property. Sally was a joy. Property looks clean.
I stopped in today 10/8/24 at the Alma location to see if a storage unit was available for my needs. I met Sally the manager on-site and she was so helpful!
I lucked out and got the last 10X10 drive up available.
Sally helped me setup my account and rental on my phone in order to receive the online discount. Sally was a great help and patient while I struggled through the setup process, she actually did most the work for me! Thanks Sally!
I now have safe, convenient storage available while I do my home remodeling. Thanks Sally, and Public Storage!
Thanks Sally for your help your awsome
When you go to Public Storage on Alma in Plano ask for Ms. Sally. She’s very professional and can work wonders in your time of need. She’s truly blessed and I really like the way she does business.
Seems the model here is to get you in the door with a good rate and once you get settled they start raising the rates. It's been a battle and my last request for a more reasonable rate was denied. I guess they assume people are too lazy to move their stuff or just don't pay attention.
I recently moved to the area. I needed storage that was close by. I found Sally at the Alma & Parker location. She was very knowledgeable & professional. She answered all my questions and even brought to attention some things I didn't think about. Sally made shopping for storage simple and easy. I highly recommend you store at this location.. excellent customer service thru out.
I just want to say I walked into public storage today a little bit skeptical, then I met Sally. She was very professional and made me feel very comfortable about storing my belongings. I just wish more people could be like Sally, thank you public storage.
Sally was very knowledgeable and sweet. She explained the entire rental process and was very patient. She took the time to show me several different size units so I could get exactly what I need. Awesome experience... thank you Sally
Sally was so professional and easy to work with. The property was very clean. I recommend this place…
I recently used public storage and had a fantastic experience. Sally was great! She was very professional and helped me with everything I needed. The place was clean and well-maintained, which made me feel confident about storing my belongings there. I definitely recommend public storage to anyone in need of storage solutions.
Great place great customers and great service
Very wonderful service from Sally!! And very nice environment
Sally is awesome
Property looks great , sally has been super helpful, I recommend this place to everyone.👍🏽
The staff were always available, attentive and friendly.
Thank you for your help Sally we appreciate your kindness
Sally did an awesome job explaining everything to me. I recommend this place. Excellent experience
Sally has excellent customer service skills, i highly recommend this place!!!
A suggestion to upper management to consider is to please have the AC in the climate control units set a couple degrees cooler. I don’t think any other customers would disagree and it should be an easy fix and an instant impact to all who have indoor units by lowering it just a tad. I will say that I’m always pleased with the property manager, Sally. Sally’s friendly attitude, willingness to help and consistent great customer service is what has kept me from looking elsewhere for my storage needs. She has gone above and beyond on multiple occasions. Sally is also diligent about making sure customers don’t leave their unwanted belongings out and keeps the property nice and clean. Thanks Sally!
Great service. Recommended.
Public Storage has been good to our family. Sally helped all of us, and we appreciate all of it. I would highly recommend this location, if you're looking for a great storage company.
My family and I moved out of the state and Sally from Public Storage has been the absolute best. All of our things were very secure, and I had no worries at all. I want to say thank you for all of your help, kindness and just the overall communication. I truly appreciate you❤️. Stephanie B
Sally, the manager is absolutely fantastic so helpful pleasant empathetic totally professional a lovely person on every level love this place!
Yay Sally
Sally is always a great help! Location is convenient and I can always find her on site if I have questions about my unit! Very professional and nice!
The property manager Sally is so professional and energetic. I've been renting at this location for over a year, I haven't had any issues. Sally is so willing to help. Excellent customer service.
Got confirmation email that my unit is ready so I schedule a moving crew and trailer. Upon arrival, there is Not a black plastic strip to remove but an actual lock that needs a key. Made every possible attempt to get a hold of any employee but no such luck. Now I have to pay the movers an additional hundreds of dollars to store All my stuff overnight, plus paying them Again to drive back the next day. Of course it started raining that night and following day, some of my stuff got water damaged. When they open the next day, the property manager is confused how that happened and says the corporate office should be in contact. Never heard anything, even called a couple times to be informed they haven't forgotten about me but no update yet. Here it is about FOUR WEEKS later and not a single word.
Not to mention, the light inside unit does Not work, changing light bulb didn't help
Sally is very easy to work with, clean location and friendly staff.
Sally is an amazing property manager. She needs a raise.
I have been renting at this location for over a year now and couldn’t be happier. Sally is so professional and she actually cares about her customers, she’s a 5 + star… love her so much
Sally is amazing! She was kind enough to take me to see the sizes of the unit and decide. She was super helpful. Sally is the reason why I decided to rent my unit from this location.
Sally is always great and super helpful! Highly recommend this place!
Sally is very professional and easy to work with she is very positive and has a good humor. I highly recommend this place.
Sally was really helpful and a very kind spirit
The property manager Sally is super sweet and totally knows her stuff. I recommend this storage facility if you are needing storage. The property is so clean… you should give Sally a raise.
Sally was awesome at helping me with my storage unit. She was quick to get ladder when I needed to change the lightbulb and was patient as I had to move some things out of the way to get to it. Her concern that I got what I needed was refreshing in customer service.
Great customer service by Sally 10/10👍
Beast customer service in the world
Very good experience reserving a unit
Sally was great. Very efficient and helpful
Sally was knowledgeable, friendly and very helpful!
Justin provided great service and did an amazing job assisting me when I parked my vehicle! Place looks secure and well taken care of. Will definitely recommend!
I love this MOST HELPFUL SALLY!!!!!
Sally was such a great help today!! We got in quick, found what we wanted, and got all the paper work done. Great experience!
First time getting a storage unit - Sally in Plano was the best - she was super helpful and just friendly!
Sally was an amazing help, loved her much
excelent service. Sally... took care of me and was quite kind to me...
Great customer friendly service. Very helpful.
Sally and Kyle are famtastic! Great place. Will give them all my future business!
recently had the pleasure of working with Sally at Public Storage, and I couldn't be happier with the service she provided! From the moment I walked in, Sally greeted me with a warm smile and a genuine willingness to help. She patiently listened to my storage needs and went above and beyond to find the perfect solution for me.
Sally's professionalism and expertise were evident throughout the entire process. She took the time to explain all the options available to me, ensuring I fully understood the terms and conditions. Her attention to detail and dedication to customer satisfaction truly set her apart.
Sally is very helpful and responsive.
Kind and professional service, property always clean. Highly recommend if you are looking for a safe and trustworthy place to keep you stuff.
Sally was very informative and made the process really fast and easy. The property was very clean .
Lovely experience, wonderful customer service very helpful and courteous. She actually needs a raise in pay.
Sally was very professional and knowledgeable. I would definitely recommend this place... I give her 10 stars.... YOU NEED TO GIVE HER A RAISE...
Lisa has been absolutely AMAZING w us! She has helped us for years!!! She has bent over backwards to help us get organized w our storage units!! She is always been so positive which has been really helpful through our three moves!! Words can’t express what her positivity has meant!! Give her a raise!!!
The above is from a year ago! And I’m back to add to my review…..Sally Sneed, and Kyle Downing are two other amazing employees! In the last few months both have helped my family save money and close our storage units. They spent quite a bit of time on the phone with me and where so patient and HELPFUL! Sally gave us such good tips on dealing with locks and move out. Their positivity and professional attitudes will NOT be forgotten. I spent more time on the phone with Sally and I am leaving feeling like I have met such a good, kind, hard working person! She is GREAT at her job! If we need storage again I will be back because of their great service!!!
She has the best patience, customer service is lit! I look forward to seeing her around.
This was the most seamless experience I could imagine. I was nervous about looking for a storage unit because I thought it was going to be painful to find one for the right size, price, and location. Nick was very responsive and understood what I was looking for and found a unit that fit my family's needs. We were in and out of there in less than 30 minutes.
Sally was super nice and very helpful! She answered all my questions and explained all my concerns in details! Great customer service experience I’ve had! I give her a 6 stars! I’d recommend this location to anyone!
I have rented a storage space with/at Public Storage multiple times, through the years. I appreciate the simple & easy online reservation process.
This is my first time renting a unit at the Alma Dr. location and was assisted by the friendly and sweet property manager, Ms. Sally. I have worked with her in that past, at another Public Storage location. I appreciate Ms. Sally’s friendliness, understanding and excellent customer service. She is easy to work with and is helpful.
As for the property itself, it was clean on my visit. I appreciate how they offer climate controlled storage units and have elevators and push carts available for ease of moving your things.
Another convinient feature I like is the mobile app that allows you gate access, instead of having to pull up to or walk up to a pin pad, especially on hot summer days, rainy days or cold winter months.
Lastly, I appreciate the affordable prices offered, at least for the first couple months of your rental period. Thank you, Sally for your help today. I appreciate you 😊
I give this four stars (originally), mostly because of Sally, the property manager. She was absolutely great in getting me in—very friendly and helpful with every question and issue. Public Storage, as a company, is a little disappointing, especially at this location. If you want to move on a Saturday, do plan to have your own dollies, as they only have one flatbed trolly for the climate-controlled building. Also, be aware they use other type locks that force you to buy theirs for an extra $15.
As a follow-up, we’ve had 2 units here now and, while I consider them “pricey,” we have been very satisfied after the couple move-in bumps mentioned above. It is always clean and well-functioning and move-out is easy. Again, I think Sally is a truly marvelous property manager to work with so despite my issues, I would still rent a unit here again and recommend it to others. I’m adding the final star…🙂👍
Sally is awesome awesome AWSOME
Sally was wonderful assisting us with our rental. We certainly will use Public Storage in the future.
Sally is an awesome employee for Public Storage. She was a Great help in getting us signed up!
Sally was the best property manager I've had the pleasure of dealing with. Sally kept the place clean and was always ready and able to assist with any issues I might of had. Would definitely recommend this facility. Ask for Sally she's the best!!!! Thanks Sally
Sally was amazing so kind and efficient the place was clean which is always a plus
This place is a step up from your average storage experience. Sally has excellent customer service, and the area is well maintained. 10 out of 5 stars!
Sally was so easy to work with!
Sally is so knowledgeable she really knows her stuff. She went above and beyond…I would refer this place to everyone. You guys are lucky to have such a warm and friendly person.
Sally was great! Very understanding and the storage unit is clean and spacious.
Sally was so helpful and friendly. Storage unit nice and clean, easy to get to.
Sally is absolutely wonderful and the storage unit was so clean . Will refer friends and family here!
I have been a customer at this location for quite awhile and the staff (Ms. Sally) has always been very nice and understanding. I have never had any kind of issues since moving in and the place has always been clean as well. Thank you for all the great service and keeping our stuff safe.
Sally, the site manager was great. She has great customer service skills and was very direct and prompt with helping me get a storage unit.
Customer service was awesome. Sally is a gem. Public storage is lucky to have her. Great experience.
Really nice lady very helpful. I would recommend this place to anyone
Terrible service here.
Never a person there.
Rate increases, rudeness, and lack of interest in taking care of customers.
I have had the best experience since moving my belongings to this location. Miss Sally is THE best! She calls to keep me up to date, follows up with any concerns I may have and always has the biggest brightest smile and a friendly word when I see her! I would HIGHLY recommend this Public Storage location!
The place is old and run down. In less than 6 months they increased my rate by $20 and then increased it again by $18 for a total of $118, which is ridiculous. Plus they don't pro-rate.
Oh and they're cute by sending you a notice of rate increase via snail mail. So it takes a while for it to arrive. Basically less than 30 day notice. Elevator is Shakey mistakey and don't exactly close and needs assistance. Smells of piss. Dim and narrow.
Calling corporate for an issue I had 2 months in was impossible and wanted to charge me a fee of $20 for something I didn't do. Took 2 weeks for them to resolve it.
The person running is nice, she's the only reason it earns another star.
Sally went above and beyond to help me out getting my 2 storages the same day!! I had a hard time because it was my first time but she was really nice to help me out walking me thru everything step by step!! Thank you so much guys!! We need a Sally at every Public storage very professional great customer service!!!
Sally ia awesome and very polite and helpful.
This place is great. Everyone should get a storage unit here. Sally was great to work with and goes above an beyond for her tenants. Wonderful experience!
Loma and Sally were very nice and made me feel welcome. They were very helpful!
Leasing office is not open , tried to even reach out to the number mentioned in the door no response ! I drove like 30 min to reach here , such an inconvenience
Sally is a badass person
Sally was exceptional. She went out of her way to help me find the perfect size unit. Moving is so frustrating and Sally made it so much easier!!!! I would definitely refer this location.
Sally was super sweet, super excited and knowledgeable. YOU NEED TO GIVE HER A BIG FAT BEFORE I STEAL HER!!!!!
Such an awesome experience! Sally was incredibly helpful to meet my storage needs.
Sally was so kind and helpful today. She helped me out with my account. I love this Public Storage location!!
Sally was a great person friendly and always smiling great consumer service sweet lady she made my process of everything perfect
Sally was amazing!
Very friendly staff and the place is very clean and safe! Alana was very helpful and friendly!
No customer service ! No one is ever at the front desk office and never answer the phone. I left many messages and never got a call back.
It’s nice having a business without the effort to communicate with customers.
My experience with Ebony was amazing!
Amazing Service
Lisa was very helpful knowledgeable. She was jewel. I appreciated her professionalism and warmth. She is a valuable asset.
Excellent service, Lisa provided great care and support
Lisa
Lisa is the friendliest, nicest, most helpful person I have ever met in my entire life! I wouldn’t want to go to any other storage place. It was my first time getting a storage and I was completely lost and confused but Lisa helped me out so much!
Lisa was absolutely wonderful!!! She helped with the process and made everything smooth and wonderful! Very happy to be storing here I feel safe and feel my things are safe too.
Lisa was the most amazing and sweetest but very professional rep that I have met in Plano, she has this welcoming smile and open to help any way she can and I am most appreciative for her and will be sure to let others know to come and do business with her😀
Lisa made the process so easy and bent over backwards to get us into a convenient spot. Lisa is awesome!!!
Lisa was great! She helped me with everything I needed and was super nice. I recommend her to anybody who needs help getting a storage unit.
Lisa has amazing service!
The BEST IN PLANO!!!!!!!!!
Lisa was amazing!! So friendly just moved here and was so nice to get greeted by her and her husband. She offered us refreshments which was definitely a lifesaver. And bonus a cute sticker. Feel great having my stuff there with someone like her managing the storage office.
Great experience. One of the BEST Public Storage. I have deal with
Amazing hospitality and service from Lisa out of many public storages I’ve visited this has to be one of the best locations.
Lisa was very helpful.
Lisa, the property manager, is very helpful and friendly! She made my move process very easy and even had some moving truck recommendations. I appreciate her help!
Very good service and helpful
Lisa is awesome! Great service and clean facility!
Lisa was of great help!!! Good customer service care.Spent less than 10mins and i was completely done and she was helpful a lot with getting a unit.Thankyou Lisa!
And she offered a gatorade as well..👍☺️
Awesome person to deals with( Lisa)
Lisa was great, very friendly!
Lisa is best employee five stars for sure!
Lisa was very nice and helpful.
Lisa is a pleasant person to talk to when you visit Public Storage and over the phone. She is always kind and helpful, we need more people like Lisa in this world today!
Lisa was so helpful in getting me a second storage unit. Her customer service is five stars! Public Storage is lucky to have her as an employee. Thanks Lisa for being so nice and assisting me!
Today, I experienced the best customer service that I’ve ever had. Without a doubt, Lisa was extremely friendly, knowledgeable and very courteous. She went above and beyond what most people would do to help a customer find exactly what they needed in a storage unit. Thank you Public Storage and Lisa at the Alma Public Storage! Please continue to hire more employees just like her!
Great location.
Lisa is great! She really cares about her customers!
Lisa at Public Storage on Alma is dedicated to Customer Service!! I was so overwhelmed with no help and she came to the rescue and handled my account perfectly! I highly recommend her and the location in Plano!❤️👍🏻
great customer service
Facility is very clean! Lisa is the best, friendliest manager I've met!!
The worst customer service I have ever seen was from the management here. Lisa had my car towed today and the sign clearly says for patron parking only. I guess that they don’t consider the 219 bucks I pay monthly at this location as a patron. I was basically told that it wasn’t their problem and that I had to take it up with the towing company. But yet they had to call it in to get it towed? God forbid they actually admit to doing something wrong.
Lisa made the entire process wonderful! She has a great work ethic and super pleasant personality and attitude.
Great location! Lisa is super friendly and kind. Very glad to have rented here!
Lisa at the Alma Dr., Public storage went above and beyond to help fix A problem that I had with another Public Storage and find me a new parking spot at a better price. Thank you Lisa you were so very helpful!
Lisa was amazing! Amazing customer service skills. Very professional and personable.
Lisa was an awesome help. Made everything quick and easy. Great place so far!
Lisa was fantastic! Very friendly and helpful regarding our storage locker.
Lisa was very helpful and extremely friendly. She helped me get a storage with no difficulties and q great price.
Lisa and Melody made my experience easy and understandable. They explained my contract in detail. Thanks alot I will telling my friends about you guys
Lisa was fantastic. She was able to assist me even with our language barrier. I highly recommend this location. Thank you Lisa!
Lisa was a great help made my move a breeze. GREAT LADY!
Could not say enough good things about Lisa!! She made the rental process so easy, she was incredibly helpful, and we even shared a few laughs! You are missing out if you are not renting from her ☺️!
Lisa was extremely helpful and thorough once I was able to finally get in touch with the office. It’s been a few months and there has been a rate increase on the rent. When I first chose this facility, she mentioned that all I had to do was call and she could try to get the rent discounted when that happens. I tried to contact the store and literally NO ONE ever answers! I don’t have free time to stop in so that’s inconvenient. If you do get ahold of someone, it’s a person in a call center or something… not the local store so they still can’t help. Hopefully I can move my stuff out of here ASAP. Not to mention, compared to the other facilities around, this location is very old and dingy… it’s not taken care of. Stuffing falling out of HUGE holes in the ceiling. Old elevator that actually stopped functioning when the movers were moving my stuff in… etc. but I was in a hurry to pick a place and it was cheaper than the uhaul next door but I should’ve looked at other options.
Lisa was super duper helpful!
Lisa was amazing her care and concern for my family was beautiful we appreciate everything being easy accessible and smooth for us Thank you Lisa
Raised prices again. This time they doubled!! Not worth it. Also there are never any dollys to move stuff in and out....disappeared one day a year and a half ago and were never replaced.
Nobody was at the store. My wife rents at the store on maple shade but their prices are ridiculous. Came here and no help
Lisa was very helpful! Super friendly and nice! Highly recommend!
Lisa is incredibly friendly, personable, and helpful. She makes it a point to do everything in her power to resolve any customer issues.
She is an aAmazing woman, gets job done fast quick and easy and always has a huge smile on her face!! Lisa is a Great employee here and will look out for you💯 Everyone come here and get your Great Priced Storage!
Lisa was very helpful as the Alma location
Lisa was very friendly, helpful and fast. Great service.
I must say Lisa is AMAZING! I had to rent a second unit, I picked the wrong size and had to rent a third unit and Lisa was a pleasure to work with through it all. The level of customer service she provides is top notch.
Lisa is just the best. Have used this facility twice over 20 years for extended storage and Lisa is the terrific constant.
This location is very friendly and convenient. Lisa made sure my move went smoothly. Thank you
Lisa is the best better than the best. She deserves more than 5 Stars 🌟.
LISA WAS THE MOST FRIENDLY AND HELPFUL!! Best place to store your things!!!!
Thanks Lisa
Great service! Lisa is knowledgeable, explained everything well as a first time storage renter, and just a very kind lady. I’ve had a pleasant experience so far!