Public Storage Self-Storage Units at 3521 W Pioneer Parkway Ste A, Pantego, TX

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6
Address
3521 W Pioneer Parkway Ste A
Pantego,
TX
76013
Full Service Kiosk Available
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Rent and pay for your space online – today.
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Move in during gate access hours.
Onsite Manager Hours
Mon-Sun Self Service - online & on-site eRental
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Onsite Manager Hours
Mon-Sun Self Service - online & on-site eRental
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 62/moSmall 5'x10'- Inside unit
- 1st Floor
$ 62/mo $82Best Price Label -
10'x10'Online only price$ 81/moMedium 10'x10'- Inside unit
- 1st Floor
$ 81/mo $162Best Price Label -
5'x10'Online only price$ 86/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 86/mo $115Best Price Label -
10'x10'Online only price$ 86/moMedium 10'x10'- Outside unit
- Drive-up access
$ 86/mo $172Best Price Label -
10'x15'Online only price$ 110/moLarge 10'x15'- Outside unit
- Drive-up access
$ 110/mo $220Best Price Label -
10'x10'Online only price$ 112/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 112/mo $224Best Price Label -
9'x15'Online only price$ 144/moLarge 9'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 144/mo $288Best Price Label -
10'x25'Online only price$ 182/moLarge 10'x25'- Outside unit
- Drive-up access
$ 182/mo $364Best Price Label -
10'x30'Online only price$ 192/moLarge 10'x30'- Outside unit
- Drive-up access
$ 192/mo $384Best Price Label -
10'x20'Online only price$ 224/moLarge 10'x20'- Outside unit
- Drive-up access
$ 224/mo $299Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Pantego
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Pantego Storage Units On Pioneer Parkway
Pantego storage units are conveniently located on Pioneer Parkway, near Loop 820, I-30 and I-20. Visit Public Storage in Pantego for climate controlled storage, indoor storage, and outdoor storage needs throughout southeast Tarrant County.
Flanked by a handful of the area's parks, a 5x5 storage unit is a great place to keep athletic equipment, bags and backpacks for quick trips to Bicentennial Park, Kelley Park or Clarence Foster Park.
For townhome and apartment dwellers, our 5x10 storage units make for an extra off-site walk-in closet to hold those seasonal items, like holiday decor, winter clothing, extra luggage, or rafts and floatation devices to use in the summer at nearby Lake Arlington.
About five miles west from downtown Arlington, businesses in the West Arlington area can easily declutter the workplace by storing extra office equipment and supplies in a 5x15 storage unit. Meanwhile, residents living near Lake Arlington or Dalworthington Gardens can store bicycles, golf clubs, tools, boxes, crates and large appliances in a 10x20 storage unit for access year-round.
With indoor climate controlled storage units and outdoor storage units with drive-up access, there's truly something for everyone here in Pantego. And with Fort Worth just a short drive away, it's easy to store your stuff and head over to the city to enjoy a trip to the Kimbell Art Museum or the Fort Worth Stockyards.
Use our eRental program to book a contactless move-in to your perfect storage solution today!
At this Pantego Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 489)
I have been with this location for over a year and always receive great customer service and support from the manager. This week I needed her assistance more than once and she was available and helpful both times. It definitely made it much easier for me versus calling corporate customer support.
Deneen was great help she was very nice and I would recommend this property to everyone.
Deneen id amazing
Thanks for the help Sam!
Amazing facility, kiosk is useless if office is closed, bring back Deenan!!
I had a great experience with Deneen she was able to get everything resolved on the spot!
Deneen was gery helpful she was ablevto help keep my rentvthe same.
This is the cleanest storage facility in this area. Deneen is always nice and has always been so helpful and resourceful! She's very knowledgeable and has always answered my questions. Great location!
Deneen was very helpful and friendly.
Kiosk property is impeccable. There’s a prompt rep available at the kiosk in office to help with rentals, payments, and lock purchases. Just a click of a button! Deneen helped me walk through the process. Cleanliness is unreal and the service is great.
Miss Deneen is a wonderful, working property manager. Although the place has turned to a kiosk i still enjoy her helping me!
Deneen is great she is going to be missed around her property thank God she will be there 3 days a week.
Deneen has been great sorry to see the sore torn in to a kiosk Deneen is a hard worker
Deneen was very polite helping me navigate the new machine kiosk.
Deneen was great she sold me a lock and boxes she was very nice .
Walked into the Pioneer Parkway office and met the manager Deneen. What a helpful and friendly person. She was able to explain the whole process and was amazing. Went over everything with me — totally invaluable!
Deneen was amazing helpful she stood firmly for excellent customer service and was very pleasant and polite. In this line of work, we require more professionals like her.
Deneen was awesome with me,talkative, friendly and made it very easy for me in all.
Daneen is the most personable person I ever met. She has a heart of gold! Always ready to help.
Deneen did an amazing job. I am a repeat customer and I have been with them for over 5 years. I absolutely love it here. The process to signup for a unit and switching units is always easy and so quick. She has amazing customer service skills, is friendly and always go above and beyond her typical job duties.I plan to be here a while and plan to return in the future if I need the services again.
Denver she is wonderful thank you
Deneen was very helpful during my visit at this Pantego location. She was very kind, polite and stood firm on great costumer service. We need more people like her in this field of work.
Deneen was the most professional employee for me when I lost my keys in the elevator and was upset. Deneen got me take. Are of
Deneen was very helpful she took me to the unit and then to another and was okay with it even though it's hot as heck out there. Deneen is number 1 in my book.
Great customer service!
Deneen was great help clean property had a great smile.
I have to say what an absolute pleasure it was having Ms. Deneen helping me with my storage!! Over and above helpful to me! Thank you
Deneen is a wonderful property manager she is knows her stuff when it comes to renting .
Deneen has been here for a long time she is professional kind and always there togive a helping hand public storage needs more like Deneen.
Deneen has been for seven years, and continues to be, most helpful and cheerful as the Pantego Public Storage manager. Whatever she may be getting paid, she deserves a raise.
Deneen gave us excellent service! She took the time to give us lots of information and we highly recommend renting from her! Thanks!
Deneen has been such a help to me numerous times. Helpful, courteous, proactive, and just fun to talk with.
Deneen is awesome to work with! Very pleasant on phone and in person. Made it easy for us to swap out units in a few minuets. No cuss no fuss, this place is great to store your stuff!
Ok place
Clean property, location is safe, and want to give props the manager. She's really nice and knows what she's doing.
Deneen is always at her office she has a smile all the time and always has a kind word for everyone who walks in her office.
Deneen is so helpful she has a great customer service skill she knows about the storage company and helps out all the time
I have had the worst experience in Pantego, Arlington Texas. I’ve requested a District Manager call me 5 times through corporate and the property site with no return call. I’ve been over charged l, my free month was a prorated month which is not what was advertised. An accidental rental on my part at the wrong location online was charged a 29.99 admin fee with property refusing to refund for 2 hours. Samantha was not helpful at all and her boyfriend/ husband on FaceTime is apparently extremely important as she’s on there with him every time I come inside. Deneen was the only person willing to help me at the other Pantego property. You should be ashamed at the Management team you’ve employed. Being an employee of a Fortune 500 company these employees would never be on my team, shame on you Public Storage!
Deneen was very polite she helped me with boxes for books she explained that the small boxes won't be so heavy to move. Thanks Deneen 😉
Deneen is awesome! Excellent customer service and really helpful! Really great to have someone who CARES help you out.
Deneen was so helpful and sweet. She helped me with my payments .And told.me about this facility which really impressed me and was so much more helpful then where I currently keep.my things. As soon as I can I'm moving my things here. This place was a very nice experience. I look forward to doing business here in the near future.
Deneen was very helpful and attentive to my needs..and has been a blessing in my life..
Deneen was super efficient and helpful! Facility was super clean, and she made our move super smooth and easy would definitely recommend this place!
Deneen is amazing and pays attention to details. Clean facility and grounds. Would highly recommend this location to anyone looking for a safe and clean place to store their extra stuff.
Deneen was very professional and helpful. Clean facility
Deneen was very helpful and kind!
Excellent service! Thank you!
We miss the manager when she was off for awhile , I'm glad she are back , always she is good and really polite!
Deneen was very helpful was happy to listen and help with what I needed. Clean property and very professional.
Ms Deneen was very professional and friendly. This is the second time I have rented from her. She assisted me with everything I needed from the unit to the gate code. 👍👍👍
Deneen was really nice and helpful with me upgrading my unit she is an awesome employee
Deneen was very thorough in her explanation of how to rent a storage unit. She walked us through the entire process and it made it quick and easy.
Deneen is awesome she has always been helpful every time I have a question. she transferred me when there was a issue with the unit with no problem y'all have earned a customer for life thank u
deneen is an amazing person, she helped me out get my own storage and get all my stuff situated!! she gave me a good price that couldn’t be beat! she also helped me get boxes.
Deneen is awesome!! This is a great place to store your valuables... If you may ever be in a stitch she will do what it takes to make sure you're valuables are secure
Was open on Sunday, and right by the house. Perfecto!
This is a clean and safe place to keep my furniture. Manager Deneen has always been there when needed. Can't think of any negatives to say about this storage.
Manager Deneen is always helpful & courteous. The property is clean & safe
Great and friendly service by the manager Deneen. Property is always clean
Deneen was awesome. Got me the space I needed asap. 👍👍👍
Booked facility last summer. Facility is clean and secure.
Great Storage Facility. Nice, clean and easy accessibility. Great in meeting our needs.
Deneen is awesome she had me sign up the app its great. Clean property great customer service.
Great experience renting my unit from Deneen!
Deneen takes great care of the property. She is always friendly and professional. I feel confident that my belongings are protected and secure.
Deneen is an awsome person. Great customer service skills
Deneen is kind and helpful. Great location-just what we were looking for at an affordable price.
Safe secured amd clean
Very pleasant experience with management. Very helpful.
Very clean place and never too Crowded with other vehicles.
Very Helpful Staff, always ready to assist. Clean Units. The Staff, Wilbur and Deanna are really on Point
I've had a storage unit here for years I am impressed by the security of the location, the price of the unit, and the helpfulness of the staff, especially Beneen.
Deneen was bery helpful with any questions i had. My first time ever renting one and she made it easy and fast.
Deneen is the best. Very courteous to her customers and helpful when in need. Can’t thank you enough!!!
Denver she is very polite she answer all my questions and anytime I have a problem she would let me know what to do she's a very nice person
Deneen is very personable and was very helpful.
Deneen was very helpful.
Deneen is great she helped with the erental thanks so much.
Deneen is an awesome person very knowledgeable and courteous. I would recommend this location to all that I know.
Deneen was so helpful to me- she goes over and above to make sure the customer has an excellent experience in renting and using the storage facility.
If you need storage, this is a great place to use. Incredibly clean. Deneen is so nice and very helpful. Very efficient. Loved using this storage site. Highly recommended. Thank you for great service Deneen. Randy Murray
Deneen is a very nice and helpful .the property is always well kept an well light up.would recommend this Public Storage to anyone.
Rented a unit from Mrs.Deneen today she is very sweet and extremely helpful. Will definitely refer friends and family to her
Deneen is greatness you need more friendly property managers like Deneen.
Deneen stated for me to come in i was running late she is awsome.
5 star treatment. Patient and freindly.
Deneen was very helpful and pleasantly nice with helping me as always when it comes to my unit at my public storage.I appreciate her very much
Went in to buy boxes and packing paper Deneen came in from cleaning and Deneen was happy to help. She is greatness.
Deneen was great!!!! Easy process.
Deneen was very helpful great property.
Deneen is very watchful. I like to have her there on the property.
Deneen was very helpful with my rental of my storage unit.
Deneen is great she always around to help
Deneen was very professional and helpful with my storage needs
The manager at the storage place was wonderful. I highly recommend this storage facility to anyone I know.
Deneen is always so positive about her job and has the best cutomer service clean property and always got that smile on.
Deneen is so helpful & always in a great mood.
Deneen is such a great property manager. I stopped in to say hi and drop off some flowers she is awesome.
Deneen was so amazing. She went above and beyond to plead for my late fee to be waved after my card was declined,and I didn’t even know about it. She called me many times to notify me about informations related to my account.
Deneen , great job, great employee take care of her
We love this property Deneen is a busy worker all the time outside cleaning talking with her customers. Deneen we hope you stay around for a long time.
Es el mejor lugar lo recomiendo
Vicki is great and loves to help people. The rates are fair and units are clean.
What can I say about Vicky she was very helpful and with COVID 19 being so crazy she made everything very easy would definitely recommend This location
Deneen was amazing! Super friendly and very helpful. Would definitely use this storage facility again.
Deneen is so amazing. The definition of what a human heart should entail. She has always treated us like family and we are so thankful.
Dennen was very helpful and professional. I would recommend this place to everyone that I know!!
Always very friendly and curtious ! Units are kept up well, Deneen is Great ! She is always very helpful
Deneen was super nice and the units and property we're very clean and well maintained. All around a great price for great service
Deneen is awesome to work with, great customer service easy to do business with.
Deneen was awesome, Even in these dire times we find those that are still willing to help. Good security and great price! Andrew M. 3/21/20
Samantha W. She was incredible! Helped me walked through my unit and all the paperwork! She was incredible!
Sam W Was our rep for this visit. Things went extremely well and we are pleased about our choice selection. Thanks
SAM W. ROCKS! Great SERVICE!!
I have rent different sizes of units over the years and just came back to rent another. Deneen is still running it very well as always. Good service at a good price.
Sam H was Great helping me find my needs.
Span about Sam W gave us excellent service were very pleased with the outcome and we're looking forward to doing business with you
Deneen M was extremely helpful. She is professional, knowledgeable, and friendly.
Sam W. Was an awesome rep great customer service and very helpful
Sam W. Was amazing and very polite and fast efficient great worker. she’s amazing!!!
Deneen was very helpful in this process
Deneen what can I say she is so on top of her property. Great customer service always.
Worked with Deneen. She was very helpful, answered all my questions, and had excellent customer service. She deserves 5 stars for sure!!!
Deneen is very helpful and has been able to help me with all of my storage needs. Recommend this location if you need to store stuff
Deneen is the best!!!! Always nice , super helpful.
Ms. Deneen You are the most professional lady I hv ever meet an I would like to say thanks. Thanks for staying late to take my rental, every time I come to check on my rental it is a good experience, u keep the property clean, an u are willing to give a hand when needed an I thank you for that.
Deneen is a great property manager
We've had a storage unit at this facility for years! It is always clean. Deneen is awesome at keeping us informed if there's ever a problem with our payments, etc. I feel like my property is very safe and secure here.
Sam W. Did a great job today helping us lease a unit
This storage is awesome.
Sam W. was very imformative and friendly in getting us the right storage for our needs. She did an excellent job.
Deneen was super awesome. Great place
Went to get Christmas stuff and Deneen was out breaking down dressers such a hard worker.
Sam W really helped me out on Checking in today. Thanks so much!!!!
Thank you Deneen for taking care of me today, customer service was on point! And she’s super sweet!
Deneen was very helpful through the whole sign up process and made it so easy and understandable.
Deneen is wonderful. She is so knowledgeable and helpful, can solve any problem that comes up. She takes great care of the property and the customers. If you need to store something, this is the place to do it.
Deneen was great words cant Express how much she helped with her kindness.
Very friendly and helpful. Great security and clean. Deneen is fantastic to work with
Very clean, great prices. Deneen in the office is always amazing . Love having this for my storage.
I came in and Miss Deneen was quick to get me exactly what i needed along with resources to help me move all my belongings . She is very professional and kind and gets you fast service!! The site is also very clean! Best public storage i’ve been to!
Deneen was kind and helpful when my monthly auto-payment failed because my charge-card number had changed (credit-card fraud problem). She took care of my problem, set up a new auto-pay for me, and got me on my way in no time. I like your storage property set up, and you have a good team keeping it going for you. For you, thanks and keep up the good work. Joseph (Joe) Finch
Deneen She wonderful I am so glad I picked Public Storage on pioneer pwy. She help me find right size of unit. Always there for everything and so very pleasant!!!! If anyone needs a nice clean place to store your personal items I give this 5 stars*****!!!!!
Very good location! Met a very capable and friendly manager, Deneen, who walked me through all the storage units. Also suggested the size of the unit should I rent based on my needs. Also walked me down to the units so that I could visualize the size of each unit. All the units that I have visited are very cleaned and I feel good to rent the storage units there. Deneen also suggested climate control units for expensive furniture. You have to input your own personal access code when enter as well as exit. I like this place!
Deneen is so helpful and Deneen help us out to the space since my mom cant walk she let use drive back Deneen is awsome.
When I moved in Deneen was very helpful and property is clean and the restoom is always on spot.
The service that I received at this location was phenomenal. Deneen took the time to answer any questions that I had regarding her property. There are people who take pride in their work and sometimes that makes all of the difference in where I choose to do business. This location is clean, they have great access, and most importantly phenomenal customer service..
Dee is the best! Always pleasant to deal with.
I have a couple of family members that live in the area then have you guys storage facilities. They say that property manager Deneen Burton is really great
Deneen is awesome! always super nice and sweet.
Deneen is amazing very helpful. Recommend
Went in for the facility for pricing and DENEEN was very friendly and knowledgeable
Deneen is very friendly and helpful I would recommend her facility to anyone
Deneen Provides the best customer service she’s always attentive to every customers needs I went to make a payment and got great service
Deneen made my moving experience a breeze. Moving in the Texas heat was arduous to say the least but having a such a beautiful soul to answer questions and simply talk. I’ll definitely send people her way.
Deneen is always in her office I went to Park Row because I was right there and once again no one was there. Thanks Deneen for always going there.
Deneen fantastic at her job
Deneen is very friendly and helpful!
Deneen made my experience super fast and very easy. She even got me a better unit with a lower monthly payment than I thought I would be needing. I was so grateful to her for that because I really don't have much and she really helped me stretch my dollar so I can provide for my son better this month. Thank you!
All I can say is that Deneen is the absolute best. I have had a storage in the same location several times and she has always taken very good care of me. Much to my surprise that with her experience and customer service skills and always willing to go the extra mile for everyone that she isn't upper management yet. If your looking for storage space I definitely recommend this location.
Awesome service very clean
Dennen was great checking us in, getting us set up on auto pay and even offered us a storage locker that was outside and a bit less expensive. I cant say enough kind words for her. Thank you Deneen.
Deneen is the BOMB!!!! She is super nice and helpful! She was very fast with getting every thing setup and very friendly!!!!
So... Deneen was AWESOME. I had unusual travel plans coming through the area and she went above and beyond to help. When I thanked her she acted like I was the weird one for not expecting it. I was just grateful for her flexibility and willingness to help! She was kind, professional, courteous, everything you’d want in a customer service transaction!
Came in and Deneen helped me and had a great time. It was quick and painless.
Deneen is always around when she is needed. Great customer service smiles all the time and yes my unit is working out just fine.
Deneen was most professional and sweet made rent a unit extremely easy and fast!!
The staff is awesome. Cherish goes above and beyond to make sure that things go smoothly. Deneen has been helpful too.
Deneen is a great manager she went out of her way to get the light fixed in my space but they would not fix. So she made it happen he way to go with customer service.
Deneen is the best
Deneen has amazing customer service! She got me in and out with a storage that fits my needs. I would recommend her to fulfill your need!!
Deneen help out my family. One of the best personalities
I have been with this facility for the past 15 years. Deneen has officed at this location for the past 9. There is a reason why I have stayed here ... facility, access, security and helpfulness could not be better!
Deneen is the BEST!! We have used y'all in the past and this was the first place I came to again!! Such an asset to the company!!
Deneen is Amazing. She goes out of her way to make sure you have a great experience. It is hard enough to store stuff as it is, she makes it really easy. I would recomend this location to anyone needing to store some stuff. Thanks Deneen, you Rock.
Deneen was a good host when I first applied for a rental, she showed me the rental before I accepted it, I was amazed at how clean the unit was and bigger than I thought for a small unit. I am glad I chose this public storage although the price was right after looking around but because of how I was gently spoken too by Deneen.
Deneen Great service! Very Good customer care.
Deneen is the best she is on top of everything she is always so nice and goes out of her way to make her customers feel like she really care way to go public storage for hiring Deneen
Fast and friendly. Went on sunday at 10 to get my storage unit and was out in 30 minuets. Very clean units and facilities. Much better then the place i was previously at.
Great communication, easy access and fair pricing! We feel our stuff is secure and they have been very attentive to our needs.
Deneen was very helpful in getting us a unit that fit our needs. Great price, facility and service.
Deneen will take good care of you. She went above and beyond for us. Our unit was clean and ready for us upon arrival.
Deneen was fantastic and very nice and friendly. I was late to come in for my set up and she was very patient with me. Love it!
Cherish was so helpful in getting us exactly the space we needed for our overcrowded house. I was originally planning on getting a 5x5 outdoor but she explained the benefits of an indoor unit and gave us a great deal on a 5x10 (military) She was very knowledgeable and gave us all the details on pricing and insurance (required but affordable) The property was well maintained and clean inside and outside. Definitely feel more comfortable leaving my stuff there with Deneen and Cherish after a tour of the property and her answering all my questions. Would recommend!!
Secure location with Deneen is so helpful.
Deneen was very professional and explained what size was available. I picked a 10x10 unit that fit my needs well.
Great place and great person.....doneen
Deneen is a great help with the process with the unit. Let me know all the information up front. Always is so nice to my girls and me. I got a medium size unit for a great price has well.
Deneen was very sweet and helpful! Thank you
Thank you Deneen for your outstanding customer service! Clean property, and knowledgeable employee 👍
Walked in to get a space Deneen was right there to greet me with a big smile went over what I was putting in space told her it was all packed and ready to move in and she was like ok but I'm sure your going to need a junk box I smiled and went ahead bought a box and some tape Deneen is a great asset be to public Storage.
Deneen is Very professional and kind great attitude!!!
Deneen was very helpful, friendly, and knowledgable. Highly recommend
Deneen is awesome!! Property is very clean!! Great place to store your stuff.
MS.Deneen is always friendly and polite she's very helpful and answering questions always in the office!!!
Deneen was very helpful and she stayed late to help us and made sure we were helped to the best of her ability..great service
We have been a very long term customer at this location. Deneen is always friendly, helpful and responsive to our storage requirements. We recommend this location!
Dre was very helpful, got us through the process quickly and was very friendly.
Dre was very helpful and friendly when getting us our unit today. Great rates as well and made sure knew all the details of our lease.
Great and impeccable service. Nice lady Deneen W
I went to public storage today for a unit and Deneen was very helpful and friendly in helping me pick the right unit for my belongings.. I would recommend this locating to anyone
Excellent location. Cherish was very friendly and helpful and did everything she could to get us the best service. She provided lots of information and answered all our questions. I will definitely recommend it to everyone who needs storage.
Deneen is the greatest! She's pleasant, easy to work with and keeps the property clean. The property is treated regularly for mice and ants and I've never had any in my units in the 3 years I've been here. I highly recommend Deneen and this location of Public Storage!
Deneen made my rental experience so pleasing and comforting. She was very pleasant, informative and helpful to me. It would be so wonderful if all business transactions would go as pleasant as this one did. Thank you Deneen.
Deneen thank you for your help today. They are very friendly. Had no problems renting a building. I would rent here again.
Got a great deal for Labor Day, management is fantastic, and lots of room for your truck.
Really good service Deneen lady was really nice and friendly and helped me out a lot
Demean was so helpful!! She was very professional and very kind! What a sweet spirit and soul!
Ryan rocks!
Had a climate-controlled unit for many years; staff always looked after the facilities, never dealt with any water-related issues. I am a very happy long-term customer thanks to Deneen and the amount of care she took of her property and customers.
Went in to this public storage to my bill for my unit thats at another propert and deneen was amazing, super Friendly and kind definitely a customer service person
Denee is so sweet and understanding one of the nicest customer service people I've ever met. she goes above and beyond to make sure that you feel welcome, and your belongings are safe, love the property, its so nice and clean, definitely will recommend to my family and friends, thank you for being such a sweetheart
Mrs.Deneen gives good customer service public storage is the best.
Easy and efficient! Check out the online specials or just call in and talk to Deneen!
Had the best experience with Deneen! It’s been a rough few weeks but she made me feel right at home. The location is very clean and well maintained. I couldn’t ask for a better customer service experience!
Very sweet and friendly! Answered all of my questions! Give Deneen a raise!!!!
Dineen is a great property manager she's always there she knows what she's talking about and she really cares about her customers
If there was less than 1 Star that’s what they would get. The manager Deneen approached us saying “why are you clearing the unit, there aren’t any notes in the system saying your moving out”. We called a week prior letting them know we’re moving out. Not our fault the info wasn’t entered into the system. Then she had the nerve to ask very accusingly if we dumped Xmas ornaments in her dumpster which we did not!!! She stated, I will check the cameras and if y’all did you will be getting a bill for disposing of that in my dumpster!! OMG this lady was rude!! She will be reported to Public Storage Corporate.
Beautiful spirit! Excellent customer service. Very knowledgeable of her job!! Deneen is a FANTABULOUS!
Deneen made my day so much better! Supe sweet! Loved her customer service.
I was impressed with Deneen at first but when it came time for me to get my stuff out of storage she accused my boyfriend and uncle of throwing boxes of Christmas ornaments away which were not ours. She said, and I quote, “I will investigate and if these boxes get linked to y’all, you will pay.” Then she tried to tell me that I was gonna have to pay another months storage rent because SHE didn’t note that I was vacating my storage... smh.
Great storage Deneen is always in her offices always there to help. Rent here you will love it.
Deneen is an incredible woman, she goes above and beyond to help her customers find the right storage unit that fit their needs. I recommend other customers to sign up at the W. Pioneer Parkway location.
I appreciated the kind customer service from Deneen and explanation of services.
Bad service, lady there has no clue what customer service is. Gate was broke, couldn't even get her a new unit at another location. Dont go here.
Tina was very helpful professional and just amazing!!! We loved her personality and customer service! Thank you, Tina! Teri and Nicole (happy customers)
Deneen was a great help I would recommend everyone to public ,she rocks
Deneen has been the most helpful Public Storage employee that I have had the pleasure of working with. I had a unit at another PS location and did not experience her knowledge nor willingness to be helpful.
Clean, well maintained and secure, with exceptional customer service provided by Deneen. I would not hesitate to recommend this facility to anyone needing a place to store items either temporarily or long term.
Deneed offered quick and knowledgeable customer service. The place seems nice and it was clean.
Hreat place. Great Lady. Lots of information. Place is clean and manager is very friendly.
DENEEN WAS GREAT! THIS WAS THE MOST PLEASANT EXPERIENCE DEALING WITH A STORAGE UNIT. I AM CONFIDENT THAT MY STUFF WILL BE SAFE. THANK YOU!
Deneen was helpful of what im going through since our fire accident Thank you for your support.
Deneen & Cherish were very helpful and made it so easy for me to find a unit suitable for me. Thank you ladies, you're fabulous!! Great customer service 😊
Cherish was polite, professional, and very imformative. I will definatly recommend this location.
Dee is the best ! 10 ten stars! Always helpful! Thank you sooooo much you are an angel!
Deneen is very good at what she does I would refer her property to all my family and friends great job Deneen.
Good security, easy access, and the most kind and professional service you could expect.
Deneen is such a sweet heart staying late to help me out yall need more people like her !!!!
Easy and great service! Great prices!
Deneen is always smiling she is always there to help. When she was not here for a few her property looked bad we all know she is back.thanks for all you do. Deneen
Deneen was great! She was very helpful in getting me the right sized storage unit and she explained everything really well.
Deneen was very great!
Great, efficient service and affordable! Deneen was an absolute joy, very knowledgeable and professional.
Deneen was very very helpful with our storage needs at this location. She took the time to find the right solution for us. Highly recommend this location.
Deneen was very helpful in helping me choose the correct unit and answered all my questions professionally. I would recommend this facility for someones storage needs. Units were clean and facility was as well.
Deneen is great she told me about locks and Merch she is always nice and go out of her way.
Deneen is a great property manager she had a great property and is always there to help.
Thank u so much deneen for the space wirh such sort notice .
I have a few units at Deneen property she is alway out cleaning helping customers on property she has a great customers service repore with everyone i see her talking with. Publice Storage has a great property manager here in Pantego.
I am so glad I picked this location. Deneen is so awesome and goes above and beyond for the people that walk in her door. She helped me pick the storage that would fit my needs and the cost was more but I don't mind paying it because she is so awesome.
Deneen has been missed she has been out and her property was not as clean as it always is she was have yesterday and there is a hell of a difftence already.great to have you back Deneen
Deneen was very professional and got me in and out quick. Was very pleasant to have done buisiness here.
Deneen always is in yer office to uelp out when needed.
Deneen was so courteous when I asked for prices on units. She was so good at sales I bought so.e tape and boxes.
Excellent service brought a smile to my face Staff was very helpful and took there time for my needs.
I have been a customer of Public Storage for a few years now, and I must say that office clerk Daneen is very professional and kind. She offers suggestions on how to keep my unit up, and offers assistance if I need it. She is people friendly and definitely knows how to treat her customers. I think she is a true asset to your company. Hope she will be there for a long time.
Deneen was very helpful as she was the first time I rented with her.
Deneen She Was Very Help 2 Me
Very friendly and helpful.
This location is great, the property is clean, and the front desk clerk Deneen is extremely professional and helpful and has always gone above and beyond to assist me in any way possible. I highly recommend!!!
Deneen was awesome love her!
Thanks Doneen !!! You were so helpful to my son and I today!!!
Deneen was amazing!! She really knows her stuff. I definitely recommend this location.
Deneen is super to do business with! She watches over your account and lets you know immediately if any problems occurr and works with you to resolve them.
This property is clean and has easy access. Property Manager Deneen gives excellent customer service and seems to be "plugged in" to everything that happens on that property. She made the rental process quick, easy, and entertaining, and I feel very comfortable storing my belongings there.
Janine was very knowledgeable about her property y'all need more people like her.
Deneen is very attentive to my needs at the storage unit She helps me when I come in when I forget my code
Deneen was very helpful today she help me set up a reservation for another property due to the fact that she didn't have what I needed on her property you need more people like the name running your properties thank you very much Denine for all your help.
it is a very clean location in the manager there is very nice
What size units (under 10 ft. By 10 ft) are available at this location on Pioneer Parkway?
Deenen is so helpful, spaces are clean and complex is secure!
Came in to make payment and Deneen was very helpful. You need more workers like her great job Deneen.
The manger Deneen was great at her job. We visited on Nov 4th 2017 on city business and her skills were superior.
Deneen was absolutely amazing, patient and provided the best customer service. She provided the best service for our situation and was extreme helpful. This is the #1 location in Arlington!
Deneen M. is my contact and boy am I glad she is back. She has the best customer service and always ready to answer questions and help in any way. She has been missed and with all she's been thru , she comes back ready to go with a smile on her face. Its so nice to do business with someone who takes an interest in doing the right thing for her customers, makes you feel secure in the place you chose to put your personal items.
DENEEN M WAS VERY HELPFUL AND INFORMATIVE ON WHAT I NEEDED. SHE ROCKS! I TOTALLY APPRECIATE HER SERVICES! THANKS MA'AM!
I love this location. Easy to get to, and is always kept clean. Chelsea was so kind and helpful! Would definitely recommend this location in particular if you need to store your belongings!
I got a good deal on a 10 by 20 . Needs a light bulb though.
Josh was very helpful & friendly; he showed me the unit I had requested & reserved & it was perfect! Great location & customer service!
Deneen stayed in in after hours to help us rent our unit, very helpful.
Deneen was fantastic and helpful- appreciate her assistance and friendliness. She got me set up with what I needed !
Great experience. Professional staff. Highly recommended. The rental process was well communicated and explained.
We just started renting at this property. The units we looked at and the property itself are clean. Deneen was very friendly and professional. She took the time to explain to us about the property, the rental agreement, insurance, payment options, etc. She has been there a long time and you can tell that she truly cares. We couldn't have asked for a better experience!
Deneen Was Very Helpful And She Is Very Funny !
This location was so easy to find and Cheryl made it simple and quick for us to get a storage. overall a friendly experience! Definitely recommend everyone to store their stuff here!
The attendant was very helpful and very pleasant.
Deneen was super nice and helpful! Easy access to our unit.
Deneen does a good job I never have a problem
Just want to let everyone know that if you ever need any kind of storage ... large or small ... Please get a hold of "Deneen" at the Public Storage location on Highway 303 in Arlington, Texas. She has been there forever and is very knowledgeable in what she does. What makes her a standout though is that she takes a personal interest in you ... And you don't find that nowadays!!! Keep up the good work ...
Deneen was super understanding. ..great smile great covo....i give this place many stars. She was friendly thanks so much
Deneen is absoultely great, very professional and friendly.
We absolutely LOVE Deneen!!! ..You can tell she enjoys her job.
Went in on a busy afternoon. Manger was plesantly helpful. Lobby was clean and smelled fresh. Property well kept and maintained
Great place to get storage use them often
Deneen was very helpful she went over the insurance and i got it and will check mine to see it it covers. Deneen is very nice.
Well, I am glad everyone else's experience was great. Mines wasn't. When I called, Danean sounded like she much rather not have answered the phone, but I let it go. We all have those days where we are just not in the mood. When I got to the storage facility, nothing was explained to me. She didn't show me where my storage unit was. She told me I HAD to purchase their lock (other units had their own locks on it). She didn't tell me when my due date was or anything. When I got to my storage, there was dirt and leaves all over the floor and all over the wall. I had to go ask for her cleaning supplies from the company cart to clean the unit before I even out my stuff in it. It was just ridiculous. Oh and some man was out barbecuing on the facility by the gate. I'm just glad I'm only there for a month. *UPDATE* So, I am up here again today after maybe a month of not seeing her to make my payment. Right after my payment, Daneen wants to argue. Telling me that I lied on my review. First off, why are you arguing with me? Secondly, just because you got in trouble for not doing your job in the first place and someone finally said something about it, that does not mean to get an attitude with me and start an argument. I was going to be staying another month, but absolutely not. I will be getting my things Tuesday and taking them to Extra Space Storage. Their employees actually clean. I guess cheaper isn't better.
I came in and asked about getting a bigger space and Deneen was right there to help get it transferred. She is always there to help always smileing property is always clean and her restroom is so clean its great to rent with her.
Excellent! Very helpful. Easy sign-up.
Deneen is always in her office and is ready to help.
Deneen has great customer service always has a smile and always ready to help.
Thank you Deneen for your excellent customer service! It is always a good experience when I visit this location!
Deneen was very responsive to my storage needs.
I am very happy with demean service
If you ever have the pleasure of being cared for by Deneen, you are Blessed!!!! She is passionate about customer service and doing it "right the first time"!!!! Need more like you!!! Thank you for ALL YOU DO!
I havecbeen storing with Deneenvand Cheryl tor a while always goes the extra mile like tonight she waited for me to come in and get my payment because I was running late anytime I come in they are always eager to help you have a great employee Deneen and Cheryl
Deneen is one of the nicest property managers I have ever met I came vine yesterday and to buy 10 boxes and she went over a needs sheet and got me what I really needed. Will be back when I need Kore supply's.
Went to rent a space from Deneen I have rented with Deneen before and was impressed with her Customer service. I saved my boxes from the last move and she said was going to need rope to tie them down so I was happy to hit it from her. I always send my friends to Deneen
Deneen was very sweet. And answered all my questions very helpful. Best experience i have had a a storage facility. I highly recommend this facility
Super helpful and easy!!
Deneen is amazing. Great customer service and great attitude property number 22397
Deneen is amazing! I just lost my father a week ago and needed to find a storage facility to store his things. Deneen listened to me as I told my story. She is so sweet!
If anybody asks me where i store my belongings, this is the very first place I recommend. Deneen is by far the nicest, most professional property manager I have come across thus far. She is very friendly and helpful and the property is always clean. Great prices for the security and quality of this storage facility. This place is great!
I would recommend this Public Storage site to anyone. Deneeu was very friendly, very professional, and very helpful. She explained everything in detail. She let us use a flat cart to move our belongings from our truck to the inner storage unit which saved us a lot of time. Thank you Deneeu :)
Deneen is excellent. She assisted my daughter in opening up a new account. She showed us the unit, processed the paperwork, and explain the different options to my daughter in a very timely manner. Deneen was very professional and friendly. My husband and I have had a storage unit at this location for over 13 years, the property is always clean and well-maintained. And the personnel have always been professional and friendly.
Staff is nice. Not climate controlled. A little pricey, but out of the way and convenient.
Deneen was great. She worked with me to get me a storage unit at the last minute. She was very helpful and friendly.
Deneen was great she stayed late to help me get into a space asap.
Deneen was super helpful with helping us find a unit we loved, and gave us very helpful tips on how to move all of our stuff.
Outstanding customer service by Deneen, she needs to have a input on the training lesson given to the employees
Janine was very helpful she even clocked in early to take care of my storage means you'll need more people like her
Fantastic experience with Deneen at Public Storage. Helped with everything we needed and was very polite.
Deneen was very imformative and helped us a lot with getting everything situated. Would definitely recommend to others.
DENEEN HAS GREAT CUSTOMER SERVICE.
Great place very very respectful and helpful... Deneen is a great person she gives great customer service and will assist you in any way that she can. IF I ever need storage again I will def go back to her property
Very courteous and attentive regarding the security of the property. Had one small glitch when our due date defaulted to the 1st, but when we called to inquire the lady immediately resolved it within seconds. Great establishment. Great staff.
Deneen has excellent customer service skills. She was very helpful and knowledgeable. I would highly recommend this location.
Customer service was A+. Deneen could not have more help or more courteous. She made the process a breeze.
They will raise your rates within a few months and the customer service is not good. The woman working there is not friendly and argumentative.
Deneen is super awesome she is always So nice and helpful.
So helpful and cared about more than just my name. Awesome service
..Deneen has been at this property for a Long while she is always there to help,keeps the place clean apesta has an answer to help out public storage needs more people like this awsome Lady ,she is ver y hard worker and it shows,
Convenient location, clean surroundings and well lighted. Deneen was very friendly, polite and answered all my questions.
The women was very nice and helpful. I recommend you store stuff at this place.
Was a very clean and professional ran business the management Deneen was very helpful! Would well recommend to others in need of storage!
Deneen is really a great manager she goes that extra 100% to make her customers happy.
Quick, courteous and professional. Would recommend to everyone
Deneen is very professional and she really cares about the people who rent from Public Storage. The lot is always clean and easy to use.
She is very helpful, and the units are very clean.
Deneen was very helpful, courteous, kind, and explained all details to me. I would recommend this storage facility.
Great service, very friendly and helpful!! Would highly recommend!!!
Service was prompt and manager was friendly. Place looked well kept.
Deneeu is very help in help me get in to the so all of you need a storage ple see deneeu
Denee is awesome
Deena was very helpful and explained everything thoroughly and patiently answered all my questions.
Deneen is so awesome she knows her stuff went on to rent storage already had truck packed and she still sold me boxes and a tvbox and something called Damp check to keep moister out. She made this easy. She deserves a raise. Much kudos.
Everytime I come to this location for any reason deneen is so helpful and always so kind. I have yet to have any issues, any time someone asks me about storage units I recommend this facility highly!!!
For being a first time renter She was so nice and helpful ! Very funny! I love how serious she takes her job, it makes me feel more comfortable with leaving my stuff here.
Miss Deneen was very resourceful. She also stayed late to make sure that we were satisfied and well taken care of! You guys should most definitely check her out. You're the best. Thank you.
Deneen was amazing ! She made sure that we were taking care of and that the storage unit was to our liking. Amazing person defiantly should come here for all storage needs.
Very good experience, answered all of the questions I had and gave me extra information. Two thumbs up.
I would like to let the owners of the Public Storage in Pantego, TX know what a wonderful person/employee Deneen is. She is considerate and kind. I have had a storage at her location since 2009 and she has always treated me with respect and professionalism. I hope you know what a wonderful employee you have in her. She cares about her job and the customers. C78
Deneen, helped us out very quickly, got us into a unit no problem. She is a great at what she does!!! Thank you public storage.
Deneen is a great asset to public storage. She knows her products and always on q.
she was very helpful and friendly to my younger sister and niece
Deneen is the greatest...Very nice
Great Service. Very friendly staff. They keep the grounds clean and tidy. And they keep a close watch on who is on the premises. Definitely Recommend!
Very pleasant experience. Deneen was helpful and knowledgable.
Daneen is wonderful employee. I have had the most awesome experience. Very knowledgable and helpful by listening and providing me with the product I needed. All visits are like meeting a family member. she's very professional and has a awesome work ethic, she takes her job seriously and treats everyone with respect. Impressive individual.
The service i recieved from Deneen was beyond and above exceptional. Moving can be a very stressful expierence. Her helpfulness with a reassuring smile made all the difference in my move. Thank you so very much.
I've utilized storage units for the better part of the last decade. This is a first for me to be working with Public Storage off of West Pioneer Parkway in Arlington, TX. Deneen is the front office attendant and property manager. in less the 45 minutes over the phone she was able to coordinate the perfect space for our utility and storage needs. We selected the environment controlled unit. And so far we have been more than satisfied with their services. Great people! Great Storage! Quality Prices!
Deneen is a great person ahe waited last nite she went over and above and she is very professional.
Deneen provides polite service with every visit. Very helpful and informative.
LOVE LOVE LOVE my storage facility!!!!! So friendly and beyond helpful!! Never had a storage unit before and would never go anywhere else or deal with anyone other than Deneen!!!! Thank you for everything and making me comfortable leaving my belongings with you! ☺️☺️👍👍
I've been renting here for almost a year and I've had no problem with the staff members....I love Deneen....she's awesome and courteous...she's very helpful...I can call in and give her a date to come and pay my rent....and her response would be..."ok sweetie, I will see you then"... this is the only place I will rent from now on....GREAT SERVICE...
THIS IS THE WORST PLACE DO NOT I REPEAT DO NOT GET A SPACE HERE. RACIST LADIES. MANAGEMENT IS MISLEADING. I REGRET EVER GETTING A SPACE HERE WORST MISTAKE EVER. THE LADY SAID SHE DIDNT EVEN REMEMBER ME WHICH WAS DISRESPECTFUL AND UNPROFESSIONAL
Deneen is awesome and super helpful and accommodating. She knows and shows what customer service is really suppose to be. Thanks for the great service!
I was very pleased with the customer service manager Deneen gave us. She waited after 5 on a sunday and was very informative and kind...
Deneen was great
This is my second unit rented with Deneen. As with my first experience, everything was superb. Deneen is excellent at her job, very personable and accommodating.
Very well mannered. Extremely knowledgeable with space planning. Very friendly.
Deneen was great. Great service, great price
Deneen is always available and very helpful whenever we have needed assistance. She is very friendly and we feel she keeps a very close watch on the storage facility.
Deneen is one of the best property managers in this area I have several space and she is always in her office and willing to help. She is awsome
Wonderful! Deneen was beyond helpful and very friendly and welcoming. Due to our circumstances, we had to go in and out of the front gate to unload our stuff, then load into out storage unit. Deneen propped the gate open for us out of her own courtesy. It seems small, but it saved HOURS for us not having to enter the gate code every time we passed through. Little details like that make a HUGE difference to me, and Deneen and Cheryl really do know how to please customers. Highly recommended!!!
Deneen at Public Storage has been very accommodating and extremely awesome to work with. I highly recommend this location to anyone needing to store their belongings.
Cheryl made this super easy! She was very eager to help and easily answered every question I had. It was quick and easy to begin a lease and quite inexpensive too!
Had a great storage unit here! Deneen helped us out so much. She is very friendly and helpful. Definitely recommend it.
We have had nothing less than a stellar experience with this location. When my family had to relocate quickly, Deneen took care of us and assured us that everything was going to be alright.She exhibits professionalism at all times and is willing to work with you, when and if you get behind. Just wished they had air conditioned units, but other than that, I suggest you do business with them.
We came back to this Public Storage because we used this location before. Deneen was the lady who helped us last time and we were very glad that she was still here to help us again. The area is clean and has a safe feel around it. We decided to get insurance this time and are glad to have assurance of a small amount of help if a problem arises. Thank you Deneen for helping us get set up again. You do a great job, we feel like we have a friend here. Betty and Jay Fisher
service was great prices are very reasonable
Always clean, never an issue. Have had storage here for last few years. Deneen is a pleasure to deal with. Would highly recommend this facility.
Great service. Deneen went out of her way to provide me the best arrangement. Truly makes it worth renting here.
Fast, friendly, and efficient!
Deneen was very helpful and she got me to get mattress cover to save my mattress.
My Experience with Public Storage has been Wonderful thanks to Mgr Deneen! She was both Courteous and Professional. All my needs, questions, and concerns to rent a large unit were met to my Complete Satisfaction with No Pushiness,( unlike a different mgr at another location down the road). I read reviews carefully and take great consideration where I choose to do business based on reviews from others! Keep up the Great work & positive attitude Deneen! Much Appreciation, Susie M- Arlington TX
Property is clean. Office personnel extremely courteous and helpful.
Very welcoming, from the property to the staff it's a great place to keep your storage. Deneen has helped me every time I go in and she does a great job. I will recommend public storage to my friends
Deneen has been there for 10 years and personally takes an interest in everyone! She is wonderful! Clean and personally cared-for facility.Best I have seen!
Demean is so awesome.... she was very helpful
Deneen was awesome to work with and she helped me get the best unit for my needs. I would recommend this facility to others.
Deneen is always so nice.
Deneen was very helpful she stayed late and took her time to go over everything that I had asked.
Smooth transition. Professional and informative all the way through. Will always rent here. Good job public storage!!!!!!!!
Moving can be a trying time with many problems to overcome BUT finding the right storage unit was not one of them. Deneen helped us pick the perfect size and took care of our needs in minutes. I feel like our valued possessions will be carefully watched over.
Very polite and clean. Deneen was very helpful.
It was quick and easy...
Amazing experience. Deneen was very helpful and took her time to show me the units and offered suggestions to help me make a decision on what works best for me.
Deneen was very help. She knew what i needed and really knows her stuff.
Very helpful and knowledgeable I would rate this property manager a 10 if I could I left a happy customer. Thanks for all your help
Came in to make payment. Deneen is always helpful and nice. She is a great asset to Public Storage.
Great place to leave your storage. Deenen is Awesome. She has awesome customer service.
I came in to speak to Deneen to downsize to a smaller space. She let me know that I would need 20 boxes to do so. She is always so helpful when I come, and when i do come the property is clean.
Samantha and Deneen were most helpful and bent over backwards 5o make sure we were fully informed
I came in to get information about the units and prices for an upcoming move. Cheryl was very helpful and informative with what I was asking about.She took time to explain the renting process.I will definateley be back,
Property is always clean. Demean is always helpful.
My experience thus far has been nothing but positive. My GF and I (the rental is in her name) signed today and moved in. Deneen (I hope I spelled that correctly) was fantastic throughout our decision process, as we were debating between sizes. The experience thus far has been much better than expected!
The facility is well maintained and Deneen was professional and friendly to work with. She had no difficulty checking me in earlier than I had scheduled. Pleasantly surprised at how easy the process was!
very friendly service and a great location. Samantha was very helpful to help me find the storage unit to fit my needs.
I was surprised to find more at this facility with higher ceiling. Clean and simple facility. Deena was great explaining the charges. I was not explained had to carry insurance on the property when I booked over the phone. The great thing was I got the inside shed which I feel is more secure than the outside one due to leaves going in. Overall, a good experience setting up the account and getting access to the facility quickly.
Best storage facilty I have ever used. I've used this location for 3 years the staff is professional, facility is clean, and safe. The property manager Deneen is wonderful, friendly, helpful. I'd recommend public storage to anyone. By far the best location.
Went in to buy boxes and get information on storage units. Boxes a little too high price, but Dedeen was very polite and very informative on her merchandise.
Deena does a great job explaining the PS product. It was a very cold day on 1/4/15, but she insisted on taking us around to ensure we were comfortable with the PS experience. I look forward to working with her and seeing her whenever we visit the storage area.
Deneen was very helpful and came in early to assist me with my rental of a unit. I feel that your company needs more associate like this. Thank you!
Onsite staff were fast and friendly. Clean facility. Had a great experience. Thank you Dee!
Daneen was wonderful knows her property and the customers needs
Great Place! The property manager was Awesome! Very polite and professional
It was nice and clean. The manager was awesome friendly and very helpful.
Deneen is always there when you need her. Best property manager ever. Public storage needs more people like her.
From day one, Deneen has made sure we have been taken care of. Compared to other storage facilities we have not received better customer service than we have at this location. Highly recommended if anyone is looking for a storage unit.
Deneen was very friendly and nice. I will rent again there.
My experience was effortless and fast! I caught their employee Deneen on her way out for a lunch break but she was kind enough to open the store back up and show me the storage space I was interested in. She was so sweet and helpful throughout the entire process that I had my space in less than 15 min. I would definitely recommend this location to anyone -- it's gated for added security and employees like Deneen make it welcoming.
Fast easy and thorough. Excellent facility, access, communication, and service! Deneen is quite helpful. Excellent experience overall!
A very easy and convenient location, well lighted and clean. The people are nice and courteous in person and by phone. All information about the policies are fully and clearly explained up front" My good experiences with Public Storage are always worth the trip and service since over 5 years.
Always taken care of ,any questions i had were always answered . Deneen is a professional that always gives a great experience!
Deneen was so helpful. She is an amazing representation of the company. She really goes the extra mile for her clients.
This is the only location I will use. I have rented from this location for 3 different units. Deneen is always amazing as well as John. Deneen is the reason I keep coming back. Always available to help. Never disappoints. She is a keeper for the company!!!! Prices are great. Location is always clean. Any problems are immediately resolved. 5 stars all the way!!
Deneea so helpful with get me a storage. So personal and warming...make you feel like you family. I feel safe with my items being in her location and knowledge.
Deneen & Clara were very pleasant the information was clear and understanding.
Awesome service we have stored our things here before and they have always nice customer service is awesome.
While I just started my lease with Public Storage in Pantego, I was impressed by the warm professionalism that Deneen, the manager showed. The location is safe with regular patrols by the Pantego Police, it is well lit and in a good location. I look forward to having my storage business here for the long term.
Excellent service. Great location.. it's nice to have a pleasant experience.
We used Public Storage on Pioneer Parkway, Pantego, because it was referred to us by our general contractor. We stored our household goods for nearly three months. Deneen and Cheryl made it so easy and convenient for us. Both were always available to answer questions to thoroughly explain our options for this temporary storage time. When we took custody of the unit it was very clean and obviously well maintained. The facility cleanliness extended to the bathroom that was on-site. (Most I've seen are very nasty.) That impressed us. As well, both of these ladies were so personal and cordial, not to mention, knowledgeable. They were directly responsible for a very positive experience in using a public storage facility. We've used other Public Storage facilities at other locations and other named storage companies at various sites. None that we previously used were as helpful and pleasant as Deneen and Cheryl. I will gladly refer others to Deneen and Cheryl, and, if needed, I would eagerly use Public Storage at Pioneer Parkway again.
Deneen was very open and helpful with locating what unit I needed. She actually ended her break early to help me out. Very good customer service.
Dene en and Cheryl are very nice and nows there stuff.
Staff was very helpful. Helped me carry boxes to my car. Facility clean user friendly.
This was a very simple process (much simpler than i expected). I spoke to Deneen on the phone and she assured me it won't take time to get everything done as i was on a time constraint. I showed up and she was right. She was straight forward and any concerns of my property being stolen was pretty much gone by the time she was done answering my questions. Most people don't care about your property but she seemed to and most importantly she was efficient.
We had our space for two years, until we bought a house. Deneen was great, the property was always clean and well mantained.
Deneen is the most pleasant storage manager I have ever encountered. Extremely helpfull and friendly.
Deneen is always very courteous and helpful. She has a great personality and goes above and beyond to make sure I'm always a satisfied customer. I have used other Public Storage facilities in the past but this is the best customer service I've had.
Deneen was very nice she opened her store up early for me sge was the sweetest young lady I meet
Deneen is great. She is always courteous and doesn't mind answering questions. She keeps the place spotless and is always willing to help with anything you need. I've used this storage facility for 20 years with no complaints!
Deneen made our experience great! She is so friendly and the storage facility was very maintained and clean.
Doneen was very helpful and we will tell others about our experience.
Deneen was very helpful and friendly. Awesome customer service.
Fast, friendly, great location..talk to Deneen!!!
I moved into my storage on Saturday, April 19th. Deneen was very pleasant to work with and was very informative about the storage and the property. The area is very neat and clean. I am very pleased I chose this location and look forward to working with Deneen in the coming months. Melissa C.
Deneen was a real help she had all the answers for my questions keep up the great customer service.
Deneen is the most wonderful helper at this location... I don't know what I would have done without her she is a A++++++++++++++ :-)
Deneen provided excellent service. They were prompt and even offered to transfer the special from a 10x10 to a bigger 10x15 unit!!
Great experience saving money Deneen great job!!!
Deneen was really helpful when I cam in and question about my unit
The manager was very friendly. She explained the rental process and answered my questions. She offered me the use of the property's dolly and the property was very clean. I made a good choice in choosing this location.
The difference between storage locations is the people and Deneen is wonderful. Very knowledgeable and made me feel very welcome. I highly recommend this location.
Very easy to get set up! We filled out all the info online and when we got to the place it was quick and easy. Deneen showed us the unit to make sure it was what we wanted and within 10 min. we had our keys and were out the door!
This location is amazing deneen is amazing she is curtious I love this property
Deneen was very helpful with the overall experience.
I like Deneen very much! She is very polite and friendly. The grounds are well kept up.
The place is always clean and secure. Can't say enough good things about Deneen, the property manager. She has made our move in smooth and seems to always be around to help if I have questions. I moved in based on the competitive price, but would stay because of her service.
We were in need of a storage unit and went into Public Storage in Pantego. Deneen was very helpful in getting us what we needed, We ended up needing another unit and she did her best to get them near. She is very helpful and friendly. She made the process easy, and moving is not any easy process, so having someone make that part easy was great. Thanks, Kim Bell
I would like to commend Daneen for her accommodation and understanding in allowing me to change units at the very last minute during my recent move-in. This change required a lot of extra paperwork and time on her part, and I'm very grateful that this could be accomplished so efficiently. Once again, thank you, Daneen.
I just wanted to say I have travelled a lot and have had to rent many storage spaces. However I have found this location to be the best so far. The manager, Deneen, has been the most helpful, personable employee that I have seen in any storage location. This location is always exceptionally clean and she is always been very attentive to my needs. I always like to commend people when they go over and beyond what is expected of them. Thank you Deneen.