Save Impression

Address

1001 S Mason Road
Katy, TX 77450
18.07 miles away

Phone

281-640-3837

281-640-3837

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

281-640-3837

281-640-3837

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    5'x10'
    Online price
    $ 36/mo
    Online only price

    Unit Size
    5'x10'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Ground Floor
    • Outside Unit, Rollup Door
    • Drive up access
    Online-Only Price $ 36 /mo Online-Only
    Standard Price $ 48
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x20'
    Online price
    $ 41/mo

    Unit Size
    10'x20'
    Online only price
    $ 41/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x20'
    • Outside Unit
    • Uncovered
    • Drive up access
    Standard Price $ 41
    $ 41 /mo
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Public Storage App Promo - Desktop
    Public Storage App Promo - AB Test
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    2 units left!
    Unit Size
    5'x10'
    Online price
    $ 44/mo
    Online only price

    Unit Size
    5'x10'
    Online only price
    $ 44/mo
    Online only price
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 44 /mo Online-Only
    Standard Price $ 59
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    5'x20'
    Online price
    $ 54/mo
    Online only price

    Unit Size
    5'x20'
    Online only price
    $ 54/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x20'
    • Ground Floor
    • Outside Unit, Rollup Door
    • Drive up access
    Online-Only Price $ 54 /mo Online-Only
    Standard Price $ 72
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x10'
    Online price
    $ 56/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 56/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Ground Floor
    • Outside Unit, Rollup Door
    • Drive up access
    Online-Only Price $ 56 /mo Online-Only
    Standard Price $ 74
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x15'
    Online price
    $ 74/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 74/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Ground Floor
    • Outside Unit, Rollup Door
    • Drive up access
    Online-Only Price $ 74 /mo Online-Only
    Standard Price $ 99
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x10'
    Online price
    $ 76/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 76/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 76 /mo Online-Only
    Standard Price $ 101
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x10'
    Online price
    $ 76/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 76/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 76 /mo Online-Only
    Standard Price $ 101
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x15'
    Online price
    $ 113/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 113/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 113 /mo Online-Only
    Standard Price $ 150
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    2nd Month Free
    Unit Size
    10'x20'
    Online price
    $ 122/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 122/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside Unit, Rollup Door
    • Enclosed
    • Drive up access
    Online-Only Price $ 122 /mo Online-Only
    Standard Price $ 163
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x30'
    Online price
    $ 157/mo
    Online only price

    Unit Size
    10'x30'
    Online only price
    $ 157/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside Unit, Rollup Door
    • Enclosed
    • Drive up access
    • Boat or Vehicle
    Online-Only Price $ 157 /mo Online-Only
    Standard Price $ 209
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Storage Near Powell, OH 43065

Self storage in Powell is conveniently located near I-270 and a quick drive from Ohio State University Airport.

Small Storage Units Near You in Powell

Commuters, frequent travelers, and professionals working near Sawmill Parkway, along Smoky Row Rd, or in nearby Dublin/Worthington business corridors can store personal items, work supplies, or seasonal gear in a 5x5 storage unit. These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.

Families and residents in neighborhoods such as Powell, Liberty Township, Worthington Hills, Dublin, and Lewis Center can use a 5x10 storage unit to declutter shared living spaces. These units are well‑suited for bikes, folding chairs, coolers, luggage, and holiday decorations, along with off‑season clothing and extra household items that tend to crowd closets and garages.

Medium Storage Units Near You in Powell

Apartment and condo residents near Smoky Row Rd, Sawmill Parkway, or the OH‑315 corridor can store duplicate or bulky furniture in a 10x10 storage unit. Couches, coffee tables, dining sets, shelving, and extra kitchen items fit comfortably, making these units helpful during moves, downsizing, or home updates.

Large Storage Units Near You in Powell

A 10x15 storage unit provides added flexibility for larger household and recreational items. These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms’ worth of belongings, along with camping gear and tote bins that need to remain accessible through the year—handy for weekends at Highbanks Metro Park, day trips to the Columbus Zoo and Aquarium or Zoombezi Bay, and time on the Olentangy Greenway Trail.

Homeowners in Powell and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit. These spacious units can hold furniture, appliances, boxes, and décor from a three‑bedroom home, making them a practical option while remodeling, relocating, or organizing long‑term storage needs near Smoky Row Rd.

Powell Public Storage offers a range of storage units to fit your needs. After stopping by your unit, enjoy shopping and dining around downtown Powell or Old Dublin, visit the Columbus Zoo and Aquarium, or unwind at parks and greenways such as Highbanks Metro Park, Liberty Park, and the Olentangy Greenway Trail, all just a short drive from Smoky Row Rd.

Use our eRental program to reserve a contactless move‑in and enjoy modern self storage that helps you organize, tidy, pack away, and keep items in reserve as your needs change.

If you are still looking for storage units near you in 43065, we have locations on: 7345 Sawmill Rd, Dublin, OH 43016 and 5665 Westerville Rd, Westerville, OH 43081.

Convenient Self Storage Near You in Powell

Looking for storage that fits seamlessly into your daily routine? Our Powell location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.

Climate-Controlled Storage

Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.

Uncovered Parking

Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It’s a convenient way to free up room without committing to long-term garage storage.

Covered Parking

Covered parking helps shield vehicles from sun, rain, and snow. This option works well if you want some coverage from the elements while still maintaining easy access.

Enclosed Parking

provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

24/7 Access Storage Near You

With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.

Cheap Self Storage in Powell

Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

On-Site Property Manager

Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.

Directions

Directions from the North

Drive south on Westerville Rd and merge toward I‑270 West. Continue to US‑23 South, then head west on Powell Rd toward Sawmill Parkway. Turn left onto Smoky Row Rd. Our facility will be on your right.

Directions from the South

Drive north on Sawmill Rd toward Powell. Turn right onto Smoky Row Rd. Our facility will be on your left.

Directions from the East

Travel west on Morse Rd toward I‑71, then use I‑270 West to US‑23 North. Continue to Powell Rd, head west toward Sawmill Parkway, and turn left onto Smoky Row Rd. Our facility will be on your right.

Directions from the West

Starting from 2087 W Henderson Rd, Columbus, OH 43220: Head east on Henderson Rd to OH‑315 North. Exit toward Hard Rd and continue east to Smoky Row Rd. Turn left onto Smoky Row Rd. Our facility will be on your left. Find us near Smoky Row Rd and Sawmill Parkway.

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Explore our Katy, TX Storage Units on South Mason Road

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Features can vary widely by location, so reviewing your facility's offerings is recommended.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

Reviews ( 225)

February 19, 2026
Google Public Storage Michael Murry
Gina at the front desk is awesome! We had booked a unit online. When actually looked at it in person, it was way to small. Gina helped transfer us to a bigger one and walker us to the new unit. She's great.
February 18, 2026
Google Public Storage Giovani Gutierrez
I was referred here by a friend. Thankfully Gina provided excellent service, and answered all my questions. I'll be considering a unit here soon. Thanks Gina
February 17, 2026
Google Public Storage Blanca Casanova
Gina, what a sweet lady so good at explaining all the process
February 8, 2026
Google Public Storage Norma Elias
February 5, 2026
Google Public Storage Muzayyan Najam
We had a great experience with Gina at this location. She was warm, welcoming, and took the time to help us find the right storage solution for our needs. Excellent customer service truly makes all the difference, and Gina is a real customer service star.
February 3, 2026
Google Public Storage M Murphy
Gina was the absolute best. She was so kind and helpful and made the renting process easy. This is the second time I’ve rented using Public Storage and by far this was the best!
January 31, 2026
Google Public Storage Jacob Oviedo
Gina was wonderful! Very helpful.
January 1, 2026
Google Public Storage Rusty Lee
This location is very lucky to have an employee like Gina!!! Her personality was contagious and very knowledgeable when it came to different storages that would fit our needs the best. No hesitation in getting a storage unit that’s how comfortable she made us feel. She definitely deserves a promotion. I will tell all my family about Gina and to rent from this location. AAAA+++++ No need to look elsewhere. 👍🏻👍🏻👍🏻
December 31, 2025
Google Public Storage Norman Alcantara Puertas
Gina it’s incredible super professional
December 17, 2025
Google Public Storage Precious osigwe
A wonderful experience with the staff. Carolyn thank you very much for your help
December 5, 2025
Google Public Storage Janette Welch
Personal care, very nice ,helpful! Highly recommend!
December 4, 2025
Google Public Storage j rapp
Beautiful customer service love Gina down to earth and friendly
November 19, 2025
Google Public Storage Cassandra Ibarra
Gina is amazing 👏 always so helpful and very attentive. She always does her best to help in every way. She is so sweet and love having her at our location.( 1001 S. Mason Rd. ) I rent across the way at 1130 S. Mason.
November 18, 2025
Google Public Storage Luke Gutierrez
Gina was great 👍
November 1, 2025
Google Public Storage Alexis Kelly
I rented a 5x10 non climate controlled unit in February and my rent was $18. I got a price increase shortly after and then it was $48. I wouldn’t recommend renting at public storage at all.
October 31, 2025
Google Public Storage S P
Gina was great, she did help me with everything and It was a smooth proces
October 31, 2025
Google Public Storage Mohd Shboul
Gina was able to explain all the processes and help me get the unit I need. she is very knowledgeable and friendly. she is amazing I have not had this good customer service experience before. never had such a good experience. thank you Gina for all you do.
October 30, 2025
Google Public Storage javier merino
Gina and Sam were very helpful. Would highly recommend to anyone looking for a storage unit.
October 24, 2025
Google Public Storage Francia
El servicio es excelente
October 11, 2025
Google Public Storage Alex Alzoubi
September 13, 2025
Google Public Storage Andrew
Gina was extremely helpful and a joy to talk to! Very knowledgeable and was able to help me find a unit that fits my needs perfectly 💯
September 8, 2025
Google Public Storage Ayesha Wilson
I just received a call from someone who was extremely rude. I asked him about my storage price increase and he was very nasty with me. I asked his name and he said Kyle. When I asked his last name he replied I am not giving you my last name.He refused to tell me who is the manager. I normally talk to a lady when I call. I don’t know her name but she is very kind and takes the time to explain everything.
September 6, 2025
Google Public Storage Brian Sullivan
September 3, 2025
Google Public Storage Lar Hedrick
Gina (located on 1000 S Mason Rd) has been very accommodating and patient with me as a have attempted to pay my bill each month. My unit is located down the street from her facility and she has been forced to manage her property and the property located where my storage unit is located. The app does not work and I have dealt directly with Gina to make my payments She deserves a huge raise for being so kind to me and others. What a terrific resource Public Storage has in Ms. Gina Thank you so much!!!
September 2, 2025
Google Public Storage Aurie Monzingo
Had an initial issue with the property a few months after move in, it was addressed in a professional manner by the business and district manager. Treated me with respect. Property and storage have been great location and facility.
September 2, 2025
Google Public Storage Farhan Ahmed
Heads up to everyone they Raise Rent every 3 months Significantly! Other storages don't do that....Careful People.
August 9, 2025
Google Public Storage Alex Montelongo
August 9, 2025
Google Public Storage MIAH ZAMAN
August 1, 2025
Google Public Storage Stephen Zambrano
July 31, 2025
Google Public Storage romeo fernandes
I came here to take public storage and Gina really help me to get my public storage and she is dry very nice to thy customers and it’s help me so much thanks to here for helping me to get my extra storage thank you
July 31, 2025
Google Public Storage Joshua Isom
Very nice lady!! Professional as well
July 31, 2025
Google Public Storage jef croasdale
The startup was very smooth. They're a few questions about different fees that were taken care of. Overall very pleased.
July 29, 2025
Google Public Storage Krista S
Office staff were great to work with, in particular, Gina. Wish management would give staff phones or radios so they could be aware of customers waiting at the office. This is a PS-wide issue. Not just at this facility.
July 21, 2025
Google Public Storage SMefford79
Gina did a great job helping us get a lock changed out and coordinating with another property. Very helpful and nice. I highly recommend this location
July 5, 2025
Google Public Storage Cynthia Notter
Very good property manager!
June 20, 2025
Google Public Storage Charlotte Williams
May 27, 2025
Google Public Storage Kamrun Nahar
Very good service by property management
May 22, 2025
Google Public Storage Terresha Young
Gina was very helpful
May 21, 2025
Google Public Storage Angela Fernadez
Gina is wonderful and always a pleasure to see. This is one of the best locations for storage!
May 20, 2025
Google Public Storage Greg
Great people
May 17, 2025
Google Public Storage Elizabeth Martinez
When i say I have had an amazing experience here and can't wait to be using this futility. Thank you for all the help Ms Gina and just having amazing customer service.
May 8, 2025
Google Public Storage Brandon Connolly
Great storage area. Signing up was quick and painless. Gina was excellent with her interactions with me. Would definitely recommend!
April 10, 2025
Google Public Storage Gina Moore
Gina was extremely helpful. great customer service and willingness help was outstanding
March 31, 2025
Google Public Storage jewelle casas
Ms.gina is the absolute best , great and showing the deals and great costumer service! Definitely will be coming here more :)
March 29, 2025
Google Public Storage Chelsie Price
I’m leaving public storage because of the rate hike another location but that’s not the site employees problem. Today when I made the mistake of calling the wrong location, Gina was so helpful. Very good customer service. Maybe I’ll be back to public storage by going to the Mason Rd location. Gina was very helpful and had a lot of knowledge.
March 19, 2025
Google Public Storage Ali Raza
For a 10x15 unit they started us at $175/month. Within 15 months they are now trying to charge us $400/ month so now we have to rent a moving truck, call people for help and move ourselves to another storage unit. Unethical and deceiving tactics from this place. Do not rent a unit here!
February 15, 2025
Google Public Storage Cody Hernandez
Ms. Gail is the best always looks out for everyone as best she can
February 6, 2025
Google Public Storage Donny Wozniak
It's a good safe place to store whatever you have. Gina the office manager is great. She's super nice and will literally go out of her way to help you and make sure your belongings are safe and secure. I highly recommend this location
February 6, 2025
Google Public Storage Ziznedth Kelly
Gina was great!
February 2, 2025
Google Public Storage c
access hours says 6am to 9pm but it's not. office hours says it closes at 6pm but also not right. extremely upsetting as this storage is so close to me but i will move it when my month is over. not sure what their hours even are would be nice to get a clarification but i honestly the trouble is not worth it.
December 30, 2024
Google Public Storage Katrina Jones
Carolyn is an absolute godsent angel! So sweet, patient, knowledgeable AND helpful. She takes the time to make sure everything is as it should be and that you are happy with what you are receiving. PLEASE give this woman a raise and recognize her for all she does for this company! If it wasn’t for her I would have given the company 2-3 stars.
December 28, 2024
Google Public Storage Claudia Seller Gilbert
Gina was very helpful and professional the best experience I have had in reserving a storage space. She made everything easy and fast.
December 12, 2024
Google Public Storage Otoniel Hinojosa Romero
Muy tranquilo limpio acogedor buena atención hasta el momento no tengo quejas gracias
November 27, 2024
Google Public Storage Cody Reuter
I was very pleased with the attention to detail from the Public Storage customer service desk and how closely they worked with the local management. The manager, Gina, was expecting me when I showed up and got me situated with everything needed for a successful move. The facility is very clean and well-maintained. There is good lighting and plenty of room to navigate through the property. There's easy access in/out of the property, and again, I can't say enough good things about Gina and her prompt response to each of my requests.
November 1, 2024
Google Public Storage Bambi
Gina is always wonderful. She makes everything smooth and easy. Pleasure to do business here.
October 20, 2024
Google Public Storage Taylor Ivey
caroline was awesome, super helpful getting me swapped over in units and making sure it was affordable as well!
October 9, 2024
Google Public Storage Jessie Callaway
Carolyn was super helpful getting me moved in. Made the process seamless and pleasant. The South Mason (Houston) location is easy to get in and out of. Good connectivity with the Public Storage app, and overall good experience with the company and personnel. Thank you for putting service back into customer service.
October 2, 2024
Google Public Storage Andrés Peñuela
Great storage, well located and convenient Personnel is so nice and helpful, specially Gina, she is great !!!
September 30, 2024
Google Public Storage Wesley Jackson Jackson
Carolyn & Jena were so helpful while I was dealing with the door on the unit. They came over from another location with in 5 minutes during closing time and made sure that the problem was taken care of. Thank you lady's so much
September 23, 2024
Google Public Storage DAVID D TRUE
Thank you caroline. You made this process very easy.
September 14, 2024
Google Public Storage S Kyle
Went in to rent a unit and MS.Gina was amazing, very knowledgeable.
September 14, 2024
Google Public Storage Selena Rivera
The property manager Gina is the sweetest. She is very helpful with anything you need.
September 13, 2024
Google Public Storage Kateichia Wyatt
Just want to stop in and leave a comment about Ms.Gina the property manager! There hasn’t been one time I’ve communicated with her and didn’t feel understood. She goes above and beyond, even makes sure that her co-workers follow up with messages if she isn’t in. I am very pleased with business the last almost 2 years of having a unit.
September 10, 2024
Google Public Storage mojtaba moosa
It was a very good experience for me, Mrs. Carolyn is very polite and patient, the customer service was excellent . I very appreciate 🙏
July 2, 2024
Google Public Storage Steven Guzman
Gina has the best customer service thank for all you do
June 1, 2024
Google Public Storage Orlando Martinez
Gina was very helpful in getting out storage clean and in overall storage management. Her help was very much appreciated.
May 31, 2024
Google Public Storage Bella Rodriguez
Gina was wonderful
May 25, 2024
Google Public Storage Onesimo Blanco
Best costumer service Gina was so helpful 5 starts ++
May 25, 2024
Google Public Storage Joshua Lopez
Ms. Gina was very helpful with assisting me with the move out of my storage unit. Great customer service.
May 23, 2024
Google Public Storage Frontier Pizza
GREAT SERVICE AT THIS LICATION FROM gina
May 23, 2024
Google Public Storage John David Rodriguez
Gina helped me with my storage needs
May 20, 2024
Google Public Storage Jean marcos Cordoba
Michelle and gena pretty good attention, moderately, helpful 👍🏾👍🏾
May 13, 2024
Google Public Storage Rene Plaisance
Michelle always goes above and beyond to work with me. I had to move to Austin and am unable to make the 3 1/2 hour trek there, so when there is an issue, she takes care of everything for me. I'm comfortable knowing my things are safe. Michelle's customer service is top-notch - whenever I call she is upbeat, helpful and always resolves any issue. The manager, Gina, is also fantastic and has helped me several times as well. There are several Public Storage locations in Katy - I highly recommend this location! Rene P.
April 30, 2024
Google Public Storage Mickayla Gober
Michelle was amazing today! I called frantically wondering about my storage unit as I had received an email that had me quite confused and my anxiety running at an all time high. However, Michelle was so helpful!! She took my information down and went into the system to see if she could find out any information and sure enough she did. She explained everything to me and calmed my anxiety right away! Thank you so much Michelle for everything ! You were a ROCKSTAR today!!
March 14, 2024
Google Public Storage Abel Ponce
Thinking of moving to the area. Stopped in to compare storage prices. Ms Gina was very helpful and professional. If we need storage we will come here because of Ms Gina
February 21, 2024
Google Public Storage Geraldine Jones
January 28, 2024
Google Public Storage Brittany Rosado
I had to make several calls to this location because I was moving out, I lost my key, etc. etc.. Each time I called, I spoke to Gina. She was extremely pleasant over the phone and helped me with solutions to make my move out easy. When I arrived at the location, she was there to help me open my unit and even brought me a dolly to help with moving my things. It was a great customer service experience from start to finish and I’d recommend this location to anyone in the area looking for a unit. Thank you Gina!!
January 11, 2024
Google Public Storage Jim R
Nice secure storage.
January 4, 2024
Google Public Storage Micayla Warren
if I could leave negative stars I would Called me a n word with hard er and called a female dog and also told me I must couldn’t pay cause I Was black if I could leave negative stars I would
January 4, 2024
Google Public Storage taylor sordia
If I could give it zero stars I would ! Gina is very unprofessional and first of all rude and needs to learn customer service and not scream at customers
January 4, 2024
Google Public Storage So’Lovely Hicks
If I could leave NO STARS I would. Negative experience from this place. I was disrespected on so many levels & to top it off it’s a RACIST establishment. After being completely disrespected I was concluded with being called a n word and the hard R on it. I recommend not going to this place bc it’s nothing but terrible service.
January 4, 2024
Google Public Storage Ruby Jackson
This public storage facility has a rude employee by the name of Gina. I wouldn't recommend this facility, should've gave it zero stars if I.
January 4, 2024
Google Public Storage Monica Brooks
Spoke with Gina, she’s very unprofessional and rude. I ended up going elsewhere.
January 4, 2024
Google Public Storage Darian Santa
January 4, 2024
Google Public Storage Aj Jackson
horrible customer service.
December 2, 2023
Google Public Storage Malena Butler
We moved our stuff into storage today after moving from Alabama yesterday and Ms Gina helped us to get our room and get everything started. She was fantastic! Super friendly, great customer service! She deserves all of the five star ratings I saw as I scrolled!
October 7, 2023
Google Public Storage the wind
Very great online deals on storage units! Amazing & very helpful customer service from Ms Gina thank you so much!
September 30, 2023
Google Public Storage Michael from Texas
THIS location is awesome. I have been a storage customer at this property for years, before they were part of the Public Storage chain. I was very concerned when the property was purchased because of bad experiences with Public Storage in Dallas. The new property managers have changed my tune. I highly recommend this facility and the management team. Give them a try. They are honest. Friendly. They listen and are helpful.
September 24, 2023
Google Public Storage Aurora Hernandez
arty was great
September 9, 2023
Google Public Storage Chris Ramirez
Gina, Arty, and Matthew provided amazing service for my family!!!
August 29, 2023
Google Public Storage Ðɑʀҟshadow
I'm deaf And arty at this location really did a good job with me Helping me out and explaining and having time for me Good job arty
August 28, 2023
Google Public Storage Linda Olivas
Excellent service!
July 28, 2023
Google Public Storage Natividad Hernandez kellogg
Nice place For storege employees so nice
July 19, 2023
Google Public Storage Jennifer Urdaneta
An excellent service from Miss Axzey to solve a Storage problem.
July 17, 2023
Google Public Storage SP STANCIK
I don't know if it's management or company policy. This establishment is only open from 9:30 in the morning until 5:30 in the afternoon. And when you need someone in this office, the doors are locked most of the time..
July 9, 2023
Google Public Storage Violet Barrientos
Came in today to make a payment and axzey was very helpful and awesome! she's a super star!!
April 26, 2023
Google Public Storage Monica Marshall
Do not rent here! This is the worst public storage facility. Staff is rude and I will be moving out ASAP and never using this location or company ever again in the future. Public storage has a lot to be desired when it comes to customer service. I will be speaking with the district manager over this location and emailing the ceo. They make EVERYTHING A HASSEL and do not hold their employees accountable I would fire the entire staff.
April 26, 2023
Google Public Storage Travis Rodriguez
Terrible customer service. Witnessed a lady employee yelling at a customer about removing her insurance. It seems these Google reviews are skewed....After that previous customer interaction, I decided to take my business elsewhere. I thought if I was ever treated like that, and I was their boss, id fire the entire staff immediately. Imagine what's going on behind corporate's back when they aren't around. Little do they know... sad.
April 12, 2023
Google Public Storage Zoe Hall
My experience with this company is purely based on one employee and her name is Ms Gina. This woman is the epitome of an amazing employee. Her customer service, friendly disposition and attitude to go above and beyond is what made me feel comfortable to want to store my items there. She is truly awesome and genuinely cares to get to know everyone who rents from her location. Just for her I wish I could 10 stars! Idk if there a way to give a specific employee shout out through corporate but If not I just wanted to let this be made known. Thank you for a positive experience!
February 27, 2023
Google Public Storage Tiffany Prince
February 3, 2023
Google Public Storage Tiffany Gross
I love this place
November 28, 2022
Google Public Storage Logan Paul
It was an easy transaction but I literally just saw someone an African American today who is currently living inside one the outdoor storage units like he just opened it up went it and closed it down and had a bed inside, so I doubt they watch the cameras.
November 23, 2022
Google Public Storage Herman Miranda
Fast, quick, and easy. Love that you can open the gate with the app.
September 9, 2022
Google Public Storage Kevin Riaño
Thanks to Gina and Emi !
September 2, 2022
Google Public Storage Regina Gordon
This is my second time renting from this particular location. Gina is always great! Helpful and always friendly!! Thanks again Gina
August 31, 2022
Google Public Storage Jeremy Martin
The staff is friendly and helpful. Location is great. Unit is perfect for our needs.
August 4, 2022
Google Public Storage Alex Alhadi
The lady in the office is super rude and called with an attitude about a unit they inspected 3 full days after we moved out. Asking us to pay for a full month because they didn’t inspect it the next day. very unprofessional.
August 2, 2022
Google Public Storage Holistique Spa
I had a few storage rental history and I had the best experience from this location. the front desk Amy (not sure if there had more staff) was amazingly assisted me in any question I have very friendly. Compare with last storage I quit there due to that manager bullied me even during the Covid Pandemic she left me an awful experience ever (20333 Kingsland Blvd, Katy), this location on 1001 Mason all staff here warmed my heart and build my trust back to these industry back. Thanks you guys!
July 25, 2022
Google Public Storage The Erikewes
June 28, 2022
Google Public Storage Rachael Kennedy Mendoza
Gina & Amy are super helpful and so friendly!
June 17, 2022
Google Public Storage Anthony Parks
Erin sent us here on the promise of a better deal than her site. Then we met Mary. Not only did she meet those expectations BUT EXCEEDED THEM. She dug down deep and made us AN EVEN BETTER DEAL. Love her, love this company, and just an amazing experience all around.
May 27, 2022
Google Public Storage Priceless
Best place ever, great location and great people.
May 27, 2022
Google Public Storage Chelsie Price
This is the best location! Gina has the best customer service.
May 20, 2022
Google Public Storage Doug Smith
Rolled out the RED CARPET! When I made the reservation, Gina was professional and friendly. She explained everything to me clearly. When I got on site, she again, was professional and friendly. She went over and above to assist me even when I made a mistake with my reservation. She walked over to the gate to make sure my code worked correctly. When she saw I couldn't find the unit, she ran, not walked out to help us and even opened the unit door and guided us to park the U-Haul. I would love this great service anywhere. Thanks Gina!
May 7, 2022
Google Public Storage Jasmen M
April 30, 2022
Google Public Storage Kelsey McGee
Ms. Gina is the most helpful person ever, when I wasn’t sure the size of unit I needed or how to rent a space at all (my 1st time) she answered all my questions and helped choose a size and she is more concerned with getting you what you need instead of saying you need a bigger size to get more money like most other places. This is a clean well kept facility. If I ever need storage again I will come and ask for Ms. Gina personally again. Exceptional service.
March 3, 2022
Google Public Storage Wade S
Easy, clear, and professional
February 5, 2022
Google Public Storage Bri Cummings
I don’t usually leave reviews but I wanted to say the people who work here are truly the KINDEST people i’ve ever met. They’ve been incredibly helpful, understanding, and offered very kind words which I greatly appreciated. I cannot say enough nice things about this location or it’s employees. I wish I knew her name but the beautiful lady with glasses working this afternoon (2-5-22) at around 3:30, you are such a kind spirited person and I wish I could tell you again. Anyways 10/10 I would highly recommend this location!! 🤍
January 31, 2022
Google Public Storage ajee baker
One of the best location thus far. Ms Gina is one of the best managers Public Storage has. Thank you Ms. Gina for EVERYTHING!!!! Thank you for always assisting me with my account. You give top tier assistance and customer service! Thank you for all you do:)