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Public Storage Self-Storage Units at 1001 S Mason Road, Katy, TX
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Nearby Self-Storage Locations
Self-Storage Near Katy
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See what fits in different storage unit sizes
Katy Storage Units Near Grand Parkway
Katy self storage is conveniently located off Katy Freeway/I-10, a block north of Park Tree Lane, down the street from the Great Southwest Equestrian Center.
With hundreds of storage units, we have an option for just about every need. Our 5x10 storage units are perfect for apartment dwellers looking to clear out some extra space, as well as golfers who play at nearby Falcon Point or Cinco Ranch.
Our highly popular 10x10 storage units are our most versatile option, allowing customers to store the equivalent of a one or two-bedroom apartment.
Got a bigger haul? Then try our 10x20 storage units, with enough room to fill a three-bedroom house.
Our 10x20 storage units are ideal for homeowners looking to make room for a renovation project. And make carrying those heavy items easier by renting one of our outdoor storage units with drive-up access.
Stop by today to see all that Public Storage has to offer.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews
Gina has the best customer service thank for all you do
Gina was very helpful in getting out storage clean and in overall storage management. Her help was very much appreciated.
Gina was wonderful
Best costumer service
Gina was so helpful 5 starts ++
Ms. Gina was very helpful with assisting me with the move out of my storage unit. Great customer service.
GREAT SERVICE AT THIS LICATION FROM gina
Gina helped me with my storage needs
Michelle and gena pretty good attention, moderately, helpful 👍🏾👍🏾
Michelle always goes above and beyond to work with me. I had to move to Austin and am unable to make the 3 1/2 hour trek there, so when there is an issue, she takes care of everything for me. I'm comfortable knowing my things are safe. Michelle's customer service is top-notch - whenever I call she is upbeat, helpful and always resolves any issue. The manager, Gina, is also fantastic and has helped me several times as well.
There are several Public Storage locations in Katy - I highly recommend this location!
Rene P.
Michelle was amazing today! I called frantically wondering about my storage unit as I had received an email that had me quite confused and my anxiety running at an all time high. However, Michelle was so helpful!! She took my information down and went into the system to see if she could find out any information and sure enough she did. She explained everything to me and calmed my anxiety right away! Thank you so much Michelle for everything ! You were a ROCKSTAR today!!
Thinking of moving to the area. Stopped in to compare storage prices. Ms Gina was very helpful and professional. If we need storage we will come here because of Ms Gina
I had to make several calls to this location because I was moving out, I lost my key, etc. etc.. Each time I called, I spoke to Gina. She was extremely pleasant over the phone and helped me with solutions to make my move out easy. When I arrived at the location, she was there to help me open my unit and even brought me a dolly to help with moving my things. It was a great customer service experience from start to finish and I’d recommend this location to anyone in the area looking for a unit. Thank you Gina!!
Nice secure storage.
if I could leave negative stars I would Called me a n word with hard er and called a female dog and also told me I must couldn’t pay cause I Was black if I could leave negative stars I would
If I could give it zero stars I would ! Gina is very unprofessional and first of all rude and needs to learn customer service and not scream at customers
If I could leave NO STARS I would. Negative experience from this place. I was disrespected on so many levels & to top it off it’s a RACIST establishment. After being completely disrespected I was concluded with being called a n word and the hard R on it. I recommend not going to this place bc it’s nothing but terrible service.
This public storage facility has a rude employee by the name of Gina. I wouldn't recommend this facility, should've gave it zero stars if I.
Spoke with Gina, she’s very unprofessional and rude. I ended up going elsewhere.
horrible customer service.
We moved our stuff into storage today after moving from Alabama yesterday and Ms Gina helped us to get our room and get everything started. She was fantastic! Super friendly, great customer service! She deserves all of the five star ratings I saw as I scrolled!
Very great online deals on storage units! Amazing & very helpful customer service from Ms Gina thank you so much!
THIS location is awesome. I have been a storage customer at this property for years, before they were part of the Public Storage chain. I was very concerned when the property was purchased because of bad experiences with Public Storage in Dallas. The new property managers have changed my tune. I highly recommend this facility and the management team. Give them a try. They are honest. Friendly. They listen and are helpful.
arty was great
Gina, Arty, and Matthew provided amazing service for my family!!!
I'm deaf
And arty at this location really did a good job with me
Helping me out and explaining and having time for me
Good job arty
Excellent service!
Nice place For storege employees so nice
An excellent service from Miss Axzey to solve a Storage problem.
I don't know if it's management or company policy. This establishment is only open from 9:30 in the morning until 5:30 in the afternoon. And when you need someone in this office, the doors are locked most of the time..
Came in today to make a payment and axzey was very helpful and awesome! she's a super star!!
Do not rent here! This is the worst public storage facility. Staff is rude and I will be moving out ASAP and never using this location or company ever again in the future. Public storage has a lot to be desired when it comes to customer service. I will be speaking with the district manager over this location and emailing the ceo. They make EVERYTHING A HASSEL and do not hold their employees accountable I would fire the entire staff.
Terrible customer service. Witnessed a lady employee yelling at a customer about removing her insurance. It seems these Google reviews are skewed....After that previous customer interaction, I decided to take my business elsewhere. I thought if I was ever treated like that, and I was their boss, id fire the entire staff immediately. Imagine what's going on behind corporate's back when they aren't around. Little do they know... sad.
My experience with this company is purely based on one employee and her name is Ms Gina. This woman is the epitome of an amazing employee. Her customer service, friendly disposition and attitude to go above and beyond is what made me feel comfortable to want to store my items there. She is truly awesome and genuinely cares to get to know everyone who rents from her location. Just for her I wish I could 10 stars! Idk if there a way to give a specific employee shout out through corporate but If not I just wanted to let this be made known. Thank you for a positive experience!
I love this place