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Public Storage Self-Storage Units at 1210 N Belt Line Road, Irving, TX
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 44/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 44/mo $52Best Price Label
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5'x10'Online only price$ 53/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 53/mo $62Best Price Label
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20'x5'Online only price$ 101/mo
Medium 20'x5'- Outside unit
- Drive-up access
$ 101/mo $118Best Price Label
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15'x5'Online only price$ 107/mo
Medium 15'x5'- Outside unit
- Drive-up access
$ 107/mo $126Best Price Label
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10'x25'Online only price$ 107/mo
Parking 10'x25'- Uncovered parking
$ 107/mo $125Best Price Label
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10'x10'Online only price$ 117/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 117/mo $138Best Price Label
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10'x15'Online only price$ 131/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 131/mo $154Best Price Label
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10'x20'Online only price$ 153/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 153/mo $180Best Price Label
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10'x25'Online only price$ 173/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 173/mo $203Best Price Label
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10'x30'Online only price$ 209/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 209/mo $246Best Price Label
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Self-Storage Near Irving
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Irving Storage Units Near Highway 183 and Highway 161
Irving storage units are available near Highway 183 and Highway 161. This facility boasts a huge selection of outdoor storage units in a wide range of sizes to fit any self storage need.
We have 5x5 storage units to keep electronics, sports equipment and boxes of personal belongings stashed away and out of your hall closet or car trunk.
Local families know that kids grow up fast. When it's time to replace bedroom furniture, clothes, toys, books and everything else they've outgrown, store the old items in a 5x10 storage unit and get the extra space you need without having to say goodbye.
For Irving apartment dwellers, a 10x10 storage unit is a great place to fit couches, deep freezers and boxes of belongings that won't quite fit inside your space. If you have a whole house to store (even temporarily during a move or remodel) we also have spacious 10x20 storage units to help you with your largest hauls.
We also provide vehicle storage options for automobiles, RVs, and even boats, so you can indulge your sense of adventure on the open road without sacrificing your driveway. With the outdoor storage units here, it's possible to drive up and unload your stuff at this location.
From great schools to big business to nature and nightlife, there's not much Irving doesn't have to offer. When you're ready to cross self storage off your to-do list, use our eRental program to book a contactless move-in that works for your schedule.
At this Irving Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 357)
Isabella assisted me today and it was a really good experience working with her. She was awesome and helpful.
Had originally 3. But they won me over on customer service. Thats what counts most of all
It was a nice experience to do business with this public storage. I talked to Ms. Silvia in store she is a very nice person.
is this place good i need suggestions, let me know if anyone knows about there prices!!
is this place good i need suggestions, let me know if anyone knows about there prices!!
Gracias Isela
Ms Isabella assisted me today and there is not enough STARS to rate her positive and helpful assistance. She was awesome, the place had a calming energy and it smelled like a breath of fresh air. ❤️ rosey. Thanks Isabella ⭐️100 ⭐️
Love this place good manager
Great customer care Isela was very helpful
Vanessa was fantastic
Wow! I’m so grateful for my DM Ty for making things right at my local Public Storage. After having a bumpy road initially Ty made me feel like valued customer. I can’t say enough about the level of customer service. God bless you! Ron C
Gracias Isela
Thanks Isela!!!
Thanks Isela
Thanks Isela! You were very helpful and nice!
Thanks Krystal, great customer service goes a long way.
Krystal and Isela are wonderful, they made my visit so pleasant and they were very helpful.
Entered this location looking to rent and the ladies in there were very kind and helpful giving me the information required to rent. Thank you Isela and Krystal !
I have been renting here for awhile. Every time I come into the location I have the pleasure of speaking with Krystal, Isela or both and I love the customer service they provide separate or together. I will continue to rent from here and I will recommend this location always. I think they should get a raise.
Yo, I just had the best customer service I've had since visiting Texas. Krystal and Isela made my day they are awesome workers. I would recommend that you go with them for assistance.
I went in looking to rent a storage unit and got the best Customer service I've had in a long time. Krystal and Isela helped me find the best rate and the best storage for my belongings. I truly appreciate the help those two ladies gave me it was worth the trip.
Had a fantastic time renting a unit from Krystal and Isela! Would definitely recommend.
Muy buena atención!!
Gracias isela
Gracias Isela
Gracias Isela. Una exelente atencion al cliente muy amable. Siga asi. Gracias.🌹
Gracias encelente trabajo Isela
Very poor service
Loved it
Gracias Isela
Thanks Isela
The employees were friendly… Ryan was great I had a small dilemma and he worked it out for me
Ryan was so great helped me get a new unit I will come back just to see his smile !!
Gracias isela
Ideal thank you
Gracias Isela
Look online for price specials first...not necessarily their site either. Expect price to rise every 6 months or so.
Gracias Isela
I couldn't lock my unit. After trying with no results. I called and Everett answered. Everett helped me. He was so kind and patient. I thought customer service was non existent these days. Everett showed me it still exists. Great experience. Thank you!!!!
Okay place, it looks a little old,but great location!
Pretty good!
Tania is great she has such a beautiful personality and was very helpful
Thanks isela
Gracias isela
Muy rico,mucha variedaf,variedad, sobre todo mucha higiene,el personal muy amable
Great service and friendly staff... I definitely recommend this specific store.!
Thanks Isela
Thanks isela
Really convenient, great service and prices aren't bad either! I like the variety of storage sizes. I'm not sure if they offer temperature control.
Friendly Isela! Service deserves two Thumbs up!
Gracias Isela
Gracias Isela
Isabella did a wonderful job in helping me find the proper unit for my storage she gave me five star service and I'd recommend her to anybody who wants to store their goods good job thank you
Staff was friendly and quick. Didn't have to wait at all.
Great customer service the lady in front Isela very friendly, clean property.
Easy process, thank you for your help today.
The whole storage area is clean and neat. The people are friendly and helpful.
Pues me pareció un lugar muy agradable
The cashier was very nice and helpful she answered any questions I had with a very good attitude and had me in and out of the office in a timely manner .. I highly recommend this place and good prices as well 🥳
Tania is very sweet always helps with what I need
Tania was great
Good costumer service and real helpful pretty employer lady was real nice thank you Miriam your the best 😊😊
Tania is such a great person
Great customer service, friendly environment thank you Miriam for you're help.
Terrible place and terrible customer service. They try to up sell and charge more than the rates published on the website.
Tania is so sweet and Knows how to treat customers the right way bless her heart
La señorita Tania me hizo favor de ayudarme a hacer mi segundo pago es miy amable de su parte y agradable. Gracias
Tania helped me today with my lease such a great customer service that she has
Tania helped me today she is an amazing person
Randi and other lady were nice. Very helpful!
Rates are high every 6 months
Very friendly and professional!
Location is just right near my home and prices are reasonable. Very friendly and helpful in regards to the size of unit I needed. Randibeth, the associate that got me checked in was friendly, efficient and has a nice smile/disposition. Made me feel very welcome as a customer!😁
Miriam and Celeste was very nice and polite they also took care of me VERY WELL..... THANK YOU LADIES
It's close to where I live. I feel pretty safe when I go there, but I do not go after closing unless I have a man with me.
My wife and I absolutely love it here. Thanks Celeste for making it a positive experience.
Their policy changed and they make sure it's impossible to avoid their auction
Had the best experience! The front desk staff was very polite and was able to figure out what I needed. Walked me through the process quickly and efficiently! Celeste was very professional which is rare to find these days! I would recommend this place to anyone looking for any size storage needs.
Great customer service and very professional I’ll be cumin bk for they serve 🤗😍🥰😘
I have great service with Celeste &Mariam
Stored my things with them at Irving location
This place is great but overall the customer service is just amazing. Miriam is always very helpful and does not mind going out her way to make sure you are taken care of.
Celeste is very helpful. And so nice
Celeste, was very helpful, pleasant and made sure the unit I requested Was going to suit my needs.
I had a really great experience here. Celeste is the best! She greets me every time I come in. She is the sweetest! Would definitely recommend this place!
My experience with Public Storage was great! Celeste was helpful and knew how to make my move easier!
Celeste was amazing! Great conversation and beautiful smile. She knows what she’s doing and I will definitely be back ☺️
Great service thank u ladies celeste and Miriam. Recommended this place!
Really nice people, definitively recommand this place
Never a worst experience than Texas
Easy rental!
Great clean spaces, well maintained location. Love the Manger Cindy.
David was really nice and helpful
Got a good deal and David was a great help.. Thank you!
THANK YOU RANDIBETH. Your customer service was absolutely outstanding.AND YOU COOL. Go see my girl .she took excellent care of me.
Great customer service! Randi was very nice and helpful. I would recommend this location to anyone.
Randi made the whole process of moving into Public Storage smooth sailing!
Love the big orange building it really grabs your attention. Very clean and taken care of. The staff on the property are very professional and polite. Would definitely recommend
come on no one gets this many 5 star reviews. there posting the reviews under various names.
Great customer service!! David is great 👍🏼
David was really helpful and friendly. Thoroughly enjoyed his customer service!
Pleasant experience with David on site Provided awesome assistance
David way ver y helpful renting a ahora te ti us
RandiBeth(Randy) was very professional, respectful and friendly. I was given a lot of options and information; she even recommended other locations to fit my Needs. I definitely recommend the staff& location !
Great space in times of need when life just throws too much at you store your stuff here
David was a great help setting me up with a storage unit!
Be aware of the 1st charges, but other than that i love them.
Needed a storage asap, Public storage came through, super nice, and quick. Also love the prices and that there's no contract fee! Good job Public Storage.
David was very helpful & pleasant customer service , every time I come in to pay
good
Very helpful and will work with you.
good
Mr. David is a very nice person and helps others.
Muy buen Servicio, Great customer service, friendly, kind. Every time very kind.Great location.Thank you David, for great service
Randy friendly was quick n fast service
Great service
David was very helpful and the property is very clean and secure.
David is the best Thank you very much
Looking for indoor boat storage in or near Irving. Anyone know of a place?
Awesome move in experience! Professional and friendly staff
David was very helpful!!!
My visit was very professional and David was very helpful.
I searched about a dozen different storage facilities. Of course, I was basically looking for the best deal. Perhaps it was good timing, but I found it here at this location. Even better, Randibeth was the most professional and personable one I have met. Most property managers look like they dread being there. Randi was not only pleasant, but willing to show me different spaces that would meet my needs. Most other places, I had to ask to do this. Moreover, she was not pushy, and even suggested that I do my booking online to get a better rate. At the time, there was a 15% off, so I saved even more money. Reserving a storage units quick and easy. The site looks secure enough.
They have really good customer service and they are so helpful and nice I really recommend this storage! 😊
Nice place, knowledgeable staff.
Wonderful service Mr. David assisted me was very nice and helpful. He noted details and provided me with the guidance in purchasing the unit I needed for my move to Texas.
Randi was very helpful!
David in the front desk is so sweet and helpful
David was informative and gave excellent service!!
first time making a review for a self-storage, but this is also the first time I've had such great service! the Woman who called to confirm the reservation was awesome and I am so sad I do not remember her name. and then I walked in to David who is was Awesome he should be paid to teach customer service classes! I just can't say enough about this place!
David was awesome and helped me get just I needed
David was very helpful and property is clean and secure.
Love the location, I have moved around Irving several times and this is my go to Public Storage. David is is awesome with helping with the sign up process, he will get you in and out if needed. Smooth, easy, and convenient.
Amazing service, Randi was awesome. Would recommend location!
Wonderful friendly service by raindy
Randibeth was awesome helping everyone!!!
David was AWESOME everything was explained and understood I would recommend this facility and will use again
Check in with Randibeth was as pleasant as can be.
AmaZing service! David and randy are amazing help. One of the best storage facilities I’ve been to. I’ve changed my business from u-haul to here!
Fast and friendly service, Easy access. Thanks for your service...
Excellent service Randibeth in Irving, Tx😁
Great service!!! very happy
David was a great help for us being our first time at the storage. Thank you for all your help!
I love the location and Randibeth was so helpful! The only problem is a few months after I moved in they arbitrarily raised my rent.
Very friendly and Affordable rates also easy axcess to freeway
Very professional and knowledgeable Thx Randibeth
Definitely recommend Public Storage! David is the guy you need to ask for! He did an awesome job helping us find exactly what we needed!
Randibeth was really nice, they have pretty good prices compared to other rental facilities.
RandiBeth and Everett were unbelievably helpful to us today. We store our truck here. 2 times before we came down to pick up the truck from Seattle they went out to see if it would start and then try to jump it for us too. Well actually they tried to charge it for us. Neither of those things work. We were able to get service with their help from a nearby battery company. They ferried us back and forth to our truck multiple times. They shared their chairs with us in their air-conditioned building. They were friendly and cheerful the entire hour-and-a-half we were here.
They were a great place for storage. Very nice people to deal with. I'd definitely go there again! Definitely recommend!
Excellent customer service
Ms Randibeth was very polite and answer all my question very nice Lady.
Great service. Excellent person ,Randibeth. Love it here!
Randibeth is friendly
David was very helpful and fast!! Very easy and convenient storage!!! I would highly recommend using public storage.
Awesome guys. Bobby at the 161 location in grand prairie was more than helpful with finding me a location that would fit my budget for same day check in. He referred to the Irving location with David who was also great ..These guys are here to take
Randybeth was very helpful
Just came in today and and Randibeth made it easy for me showed me the storages and set me up thanks 👍🏻
Randibeth was awesome and very helpful.
Randibeth she was so helpful. We will recommend this place to many.
Nice counter person fast and efficient
Appreciated the service and information that was given by Randibeth. Great location.
The best place for storage!
This place is very clean neat and the gentleman at the front desk mr.david very great positive person we need more of him thanks public storage god bless I recommend this place....
Stop by with a friend
Good service from randibeth
RANDIBETH AND DAVID WERE GREAT TO WORK WITH AND VERY CUSTOMER ORIENTED AND CHERFUL AND HELPFUL
Randibeth was amazing and very well spoken as friendly. Everything was perfectly explained to me in a timely manner. 10/10
Staff was friendly and went out of their way to get me moved in. Would recommend.
Management was professional, respectful and friendly. Helped me find the right unit for my needs and giving me all the info I needed. Very affordable. Thanks, great staff!
Great customer service clean and really helpful
Thank you Randibeth for being so nice & helpful.
Check out the storage
Randibeth was very helpful showing me the space i need an giving me details on the best way to manage my unit...thx Randibeth! Not only that go back to my car an my battery was dead. Randibeth gave me a jump great experice great lady
Randibeth was very helpful, considering & understanding my needs! This is my second time using this location & both occasions is the same. I only wish it could be 24/7 storage access, but everything else was ok
Great customer service! David helped me with all my needs! Would definitely recommend!
Great storage place very clean had one vehicle broken into
12-15-17 Randibeth was super helpful. Saved me time and money. Easy to deal with, quality service! !! THANKS
Randibeth was very helpful to me. She has great customer service skills and appears to love her job. She made me feel as though my personal belongings would be secure.
Randi gave excellent customer service, very friendly and helpful. Getting the rental set up was quick and easy. Definitely a good experience. ☺️
Randibeth was absolutely wonderful. The check in process was very fast and she made it very easy. Public Storage should be very proud to have an employee like her The storage unit was clean and the location is very accessible..
I enjoyed my visit at Public Storage, Randibeth was GREAT. Randibeth, was friendly,courteous and informative. If you need storage please ask for Randibeth....she a friend when your in need.Thanks for being who you are YOUR A ANGEL
Randibeth showed excellent customer service I really enjoyed moving in and she followed up with me and that felt very personal I feel safe with my things on this property
Randi was awesome and extremely helpful. The process was quick and straight forward. There needs to be a 6th star unfortunately I can only put 5
Thanks to Mz. Randibeth we had good service here at public storage thanks to her she was a very professional person help out a lot and gave me such a good special ,great customer service I really do appreciate her great worker.
David was an awesome help and talked me threw everything and was a quick process. I would definitely recommend this location and David to my friends and family.
Randibeth is the employee who helped me and she was very thorough, expedient and yet also took the time to show me options so that I would have the best size and location on the property fir my needs and to keep the rip-off movers from having any excuses to try to rip me off more! I will recommend this location to anyone who's looking for a clean and safe location who's staff is professional and caring!
Friendly service, Polite, very knowledgeable!
Came to the wrong location and Victoria helped me find the correct location very thankful for her help.
Victoria & Miriam were great and wonderful.
Our experience at this location was awesome. The lady manager Victoria was excellent. She effortlessly took us through the facility, explaining all the security features and tips on moisture control. Then Ms Victoria did all our paperwork and handover with an excellent smile. We were deeply touched and grateful for her help. Thank you so much Ms Victoria.
I would recommend this location because of Victoria. She walked me through renting a storage room for the first time. She's still answering my questions. Go there, you won't be sorry.
Victoria was amazing and very professional
Great staff and service, conveniently located near DFW.
The first time i rented with them it was great so i decided to for the second time. The lady who was there on the week of 1st april 17 was unfriendly close to being rude. She wven gave me the wrong quote. If u want new business get her out of there shes not a people person.
I would definitely recommend this facility! Courteous, knowledgeable staff and reasonable prices. :)
went to rent a space Victoria was so nice and sweet she help us with our storage need she was pleasant and help my husband understand how to pack his belonging..
Nice clean facility. Friendly staff. Used public storage for years and they know what they are doing.
She was attentive, and very understanding.
Victoria was extremely helpful in my situation have been with her for over two years and always helped me in every way finally got myself situated and if I ever have to come back without a doubt this will my first stop
Victoria was very knowledgeable and helpful.
Expensive and never answer their phones.
Excellent service
Ana great customer service. Thank you
It was fine while i was there but after i gave them notice i was moving out by the first of december which i did. 4 days later they called demanding payment. It took them that long to notice my lock was gone. Thats why they called. Refused to vacate me.
Awesome experience, I would recommend this storage facility to anyone. Everett was great help and attended to all my needs.
Victoria was the person whom helped me. She was very helpful n very professional. I would recommend this property to anyone needing a storage unit.
I have been a customer for 2 years now and have had nothing but good service and just recently, Victoria went above and beyond for me, for something she didn't have to do, but did it out of the kindness of her own heart. Thank you (again), Veronica.
Very helpfully and nice
Hassle free and professional experience. Everett helped me and made the whole process really easy and painless. I went to a few other places that couldn't help me store my things for technical reasons, I'm glad that I found this place!
Awesome labor specials. Friendly, and professional staff.
Me atendió tenia muy buen servicio todo quedo claro me explico todo muy bien muchas gracias
It was getting close to closing time and I got to the office just in time. Tanya was on her way out but greeted me with a big smile and assisted me anyways! I was appreciative, she didn't make me feel like an inconvenience or anything. Tanya provided great customer service and that is what makes her valuable to public storage and this location :)
Ana great service
Ana great service
Rude customer came in they handled it proffesionally Alicia and tanya are very respectful and sweet
I got to meet two great people Tanya and Alicia not only are they beautiful they are also very friendly.
I would recommend this property to anyone looking to store in this area, the property is very clean and Victoria was very helpful an knowledgeable in what I would be needing to protect my furniture while in storage.
Very good
This is the worst company I have every dealt with. I paid my bill in advance and when it came to refunding the money they owe me all I get is that it will take 4 to 6 weeks. This is crazy!!! What would they do if I waited 4 to 6 weeks to send them a check???? I will never put anything in storage with this company again.
Great service from Tanya and Ana! I would recommend using this location.
Tanya was really helpful in helping me get a unit. She is very knowledgeable and friendly. Excellent customer service!
Tanya gave excellent customer service, very friendly
Tanya was really helpful. This was my first storage unit experience and she was very knowledgeable and professional. Facility is clean and maintained well. Would have liked the price to be a little cheaper but still a great deal! Would recommend this business to anyone who needs a storage unit. 😀👏🏽💯
Tanya has excellent customer service skills! She friendly and very knowledgeable about the products and services. She will help you get the best unit at a good price. Thanks tanya for making my experience at public storage awesome! 😊
Tanya was awesome and extremely helpful! She rocks!
Tanya is superb in quickly setting up appointment and follow up to make sure everything goes smoothly. Excellent customer service!
Great service. Tonya was super helpful.
Michael and Alcia were very helpful in showing me the Units and very knowledgeable
Tanya was great working with. Friendly courteous and Professional a great asset to there Company. Will definitely rent from them again a great storage facility.
I really enjoy my time renting from Public storage on Belt Line Rd in Irving, TX. Tanya was great to work with and very helpful. Very nice and courteous. This facility took care of all of my storage needs. I would recommend this location for anyone's storage needs...
Thanks Tanya for staying late past business hours so that I could purchase a storage unit. Tanya was very professional ,helpful and very knowledgeable. The place overall is in a good location very well lit and secure. I would recommend this place to anyone who is looking for a storage facility.
Tanya was really helpful but became terrible 30-45 mins later when I made it home and realized I didn't need the storage and she wouldn't give me my full refund. If I can give a minus star I would😡
Ana did a wonderful job. I was in a rough spot. She was such a blessing. Hope she is in line to be manger. She's the one,nothing less,she needs a raise.
Ana provided me with great customer service first week but didn't seem like it was she knew what she was doing well trained
Just wanted to express how helpful Victoria was when we went to rent the unit. She ask what we were going to be storing to make sure we were getting the proper size unit. My mom is moving out of her house of 50 years and we are needing to store things during the process. She was very professional and helped make this so easy for my mom. Highly recommend them to anyone. Thanks again Victoria.
Victoria was very helpful, polite and above all professional at what she does I don't mind giving her 5 stars for the service she provided keep it up Victoria
Certifying that I received a wonderful service today with Agent Victoria Arthur..and am very satisfied.
Went to public storage today and the lady that helped me name was Tanya. She was very customer service friendly and told me everything that I needed to know without me having to ask any questions. I would recommend people to use this storage very customer service friendly.
Tanya was awesome! Was very helpful and polite! Great customer service
Ive stored at different locations, this place is the best by far!! Tanya and Victoria are the best managers, always friendly and helpful!! I would recommend to everyone!
Tanya & Victoria gave us great customer service during the two years we rented at Public Storage.
The service I received today at this location from tanya and Victoria was perfect it could not have been a better or more successful experience
Tanya at 1210 beltliine has been a pleasure to work with from the very being. To bad there aren't more people like her.
Great place to store. Friendly staff! Will recommend to others.
Tanya & Victoria were very nice and very helpful. It was great doing business with then.
**4/11/15 update** I returned to this Public Storage and once again, they did not disappoint! This time I worked with Kate, who was very informative and also very friendly. She helped me get the best unit possibly, and the process was quick and easy :) This is my first time renting a storage unit, and I must say that Jeff J made the experience very easy!! He was very friendly, answered any questions I had, and thoroughly explained everything to make sure I was getting the best unit available for my needs. Also, the area appears to be very clean, and it comforting knowing that security cameras are throughout the property. Would recommend to others :)
I find every thing great and the lady her names Tanya over so nice so helpful and all the access was quick wonderful
Tanya and Alicia were incredibly helpful finding our family a storage unit. They were friendly and patient with all of our questions. They didn't have the right size at one location so they worked together to find us the size and price that fit our needs. Definitely some of the best customer service I've experienced in a while.
Great service! thank you Tanya!
I wanna Thank Tanya and Alicia for their excellent customer service...Thank you again
Tanya and Alicia helped me find the perfect space for the best price!! Great customer service, they were busy with other customers when I came in but quickly attending me with a smile once they were done. Would recommend to everyone!!
The office staff is very friendly and check in was easy and done promptly. Tanya took very good care of us and was very helpful.
Great customer service by Tanya!!!
Excellent tanya way nice friendly nice young lady over all.
I'm here to get my things out of storage and I come to a MESS. To claim these units are weatherproof is a complete LIE. Then the girl working here gets smart with me because I ask for a dumpster. I wouldn't need one if I didn't have throw my stuff away. This place is the WORST.
Everything was easy and Tanya was great. She even gave me a reminder call 5 days in advance that the next payment cycle was going to begin/to pay invoice but had time to give notice of vacate. I really appreciated this because it had been empty for 3 weeks and I had forgotten to give them notice for inspection. Location is centrally located, easy/safe access and didn't have any problems. I will use again. Thank you.
Tanya was a wonderful help today helping me find the right size I need to store my things.. Thanks your the best
I have been renting here for a little over a year now and Tanya the property manager couldn't be any sweeter! She has been a pleasure to do business with!!
The rep Tanya was very helpful and I'm really happy with customer service.
TANYA AND GEORGE WERE EXCELLENT, THEY ARE SO NICE, GEORGE IS VERY GOOD, I am a very pleased customer.
Great time!!! The ladies were wonderful we all laughed like we had been friends forever!! Lol My Hubby n I lost blood sweat and tears moving all our stuff but renting the storage was a fast n easy process!! AWESOME CUSTOMER SERVICE LADIES!!
Laryssa was a great a help she recommended a bigger unit when I find the size I selected was to small
Omg best place ever thank you so much tanya u helped me a lot!!!))
I'd had a storage since 2008 at the Public Storage in Irving, TX on Belt Line #08438. For the last year since I'd moved out of TX I hadn't paid much attention to it. Finally I just decided to come to town & clear it out. I called the office and spoke with Tonya/Monica Ruiz I believe, and she instructed me on what I needed to do to clear it. Even helped me find someone to clear out the last of the remaining furniture I no longer needed. I was so appreciative because you don't generally find businesses who would help this way! Great work and support for your customers. Appreciated!!!
Tanya was amazing with the service i received.
This was a great moving experience. The ladies onsite provide excellent customer servie to a very stressful move. We had 3 trailiers and they were very accomaditing. Highly Recommend This Location!
Tanya was very good and had great customer service. She was very helpful. she made my first time experience very pleasant easy.
I made an appointment over the phone to come view the storage unit. I arrived late but Tanya at Public Storage was waiting and very friendly. She showed me a unit that met my needs perfectly. Very quick and painless process.
I've used this storage since 2008. They reel you in with the price initially but in 6 years the price has close to doubled... just keep that in mind.
Tanya was very helpful, and very informative. Would recommend to others
Wow.. What a great place to use. Tanya was perfect in every way. Friendly, fast, and professional!
Tanya was very professional. Keep up the good work
Sara was very helpful and professional. Great service and a friendly attitude. I am very pleased, more to say impressed.
Tanya who helped me was very nice and helpful!
Valerie was great!
Valerie and everyone there was great!
Great experience from the start. Sarah was smart and a professional. I needed storage space for a trailer. Sarah walked me through the process from start to finish quickly and efficiently including a parking test. I like to know my neighbors at least know how to park. Thanks Harry
Good service
Very nice, Tanya has the best customer service. If she ever leaves her job I will hire her right away.
tanya fue muy amable, agradezco su ayuda,el servicio es genial
Muy agradable la tension al cliente y el servicio de Tanya
Great experience. Sarah was awesome help. I was in and out in no time and her customer service skills are just amazing. Thanks for the help.
Un ecselente servisio grasias
Very helpful gave me everything that I needed, also perfessional at her job was satisfied with all of her qualification.
Tanya has AMAZING customer service. A couple days back, I came in without an appointment, and she helped review the furniture pieces I brought in and gave me a storage unit that was perfect for the furniture I brought in. Prompt, fast, courteous, and friendly! Nothing bad I could say it all - keep up the great work!!!
Tanya was very helpful. I was having a bad day and she help turn it around :) -Anthony
Great location, reasonable prices & friendly staff. Area is clean, and solid. Rates reasonable, and location is easy to get to. Glad to find something so wonderful and convenient.
When I arrived, I did not have an appointment. Tanya was the manager on duty and was helping one client with selection of a space. While I was waiting, two other customers arrived, one of whom was on oxygen. I allowed both of the others to go ahead of me. However, Tanya got my space requirements while working with the others. When she finished with them, she took me to look at a unit. We agree that it was what I wanted and returned to the office. Tanya was very helpful and finished up my paperwork within 5 minutes of returning to the office. I was there for about 45 minutes total, because of the other clients that she was working with. She was very professional, knowledgeable, helpful, and courteous throughout the entire time, with everyone that she dealt with. She is a very pleasant person and I really enjoyed my short time of working with her.
This property has the worse customer service I have ever seen in my life. They are not very nice and are very inconsiderate. The gate code never works and the property manager is never on site. The price for the storage units are very high compared to other storage companies and these other companies are more reputable than public storage. Also, if you are late, say one day pass the grace period, they will lock you out and if you are already inside that day, they will lock you inside the gate. And if you were to call the police or FD, they will make claims that you are trespassing without even going through any eviction process. This place is very unprofessional, does not respect the human rights of people and all for what; a few dollars. DON'T NOT RENT FROM HERE!. There are a dozen of other places to choose from they will treat you better and with dignity and respect.
I WANT TO START OFF BY SAYING CLARISSA IS ONE GREAT PERSON SHE IS VERY PROFESSIONAL AND CURTIOUS. NOW THIS IS CUSTOMER SERVICE !!! SHE MET ALL OUR NEEDS BOAT SPACE 3 BEDROOM SPACE AND WHEN MOVING SHE RECOMMENDED US GETTING STORAGE FOR OUR LAWN EQUIPMENT AND WE THEN DID . I RECOMMEND PUBLIC STORAGE TO EVERYONE ... ESPECIALLY WHERE CLARISSA AT
We just recently moved from one storage unit in Plano to this unit in Irving, and I must say, I couldn't have asked for a better experience. From the moment we arrived (earlier than our scheduled time), Clarissa was so accommodating, helpful and nice. Moving is never fun, but having a friendly person to work with during the move made it so much better. Our transition was seamless, and I'd highly recommend this Public Storage location to anyone who is looking to rent a storage unit. Thanks Clarissa for a job very well done!