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Address

7701 Main Street
Houston, TX 77030

Phone

832-460-3815

832-460-3815

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

832-460-3815

832-460-3815

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 23/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Inside unit
    • Locker
    $ 23 /mo $ 30
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 25/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Reduced height
    • Upstairs/elevator
    $ 25 /mo $ 33
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Public Storage App Promo - Desktop
    Public Storage App Promo - AB Test
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 27/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Locker
    • Upstairs/elevator
    $ 27 /mo $ 36
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 31/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 31 /mo $ 41
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 31/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Upstairs/elevator
    $ 31 /mo $ 42
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 37/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 37 /mo $ 49
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 38/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 38 /mo $ 51
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 41/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 41 /mo $ 55
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 44/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Upstairs/elevator
    $ 44 /mo $ 59
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 45/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 45 /mo $ 59
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 45/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 45 /mo $ 60
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 46/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 46 /mo $ 61
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 49/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 49 /mo $ 65
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 49/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 49 /mo $ 65
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 59 /mo $ 78
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Upstairs/elevator
    $ 60 /mo $ 80
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 70/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 70 /mo $ 93
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    8'x10'
    Online only price
    $ 72/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 8'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 72 /mo $ 95
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x8'
    Online only price
    $ 74/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x8'
    • Outside unit
    • Drive-up access
    $ 74 /mo $ 98
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 91/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 91 /mo $ 121
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 92/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 92 /mo $ 122
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 96 /mo $ 127
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x13'
    Online only price
    $ 105/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x13'
    • Outside unit
    • Drive-up access
    $ 105 /mo $ 140
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x12.5'
    Online only price
    $ 108/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x12.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 108 /mo $ 144
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 114/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 114 /mo $ 152
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 116/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 116 /mo $ 155
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 153/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 153 /mo $ 204
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 164/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 164 /mo $ 219
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 168/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 168 /mo $ 224
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 381/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 381 /mo $ 508
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Southwest Houston Storage Units Near Rice University

This Public Storage in Houston is located on the southeast corner of the intersection of Main Street and Braeswood Boulevard just north of Highway 90A.
From small to large, this location features a wide range of storage unit sizes, with indoor storage units accessible from an interior hallway, as well as outdoor drive-up units. Some units feature a climate-controlled option, and a property manager lives on site for expedited customer service needs.
Campus life for the Owls at Rice University or the Cougars at Houston University getting a little tight on space? Just 2 miles from Rice and 5 miles from UH, a 5x5 or 10x10 unit at this facility is the perfect place to store a few extra boxes to open things up a bit.
Surrounded by the Houston Museum District, as well as the Medical Center, NRG Stadium and University Place neighborhoods, this is a great location for local families going through a remodel to store the entire contents of their home in one convenient place, thanks to a 10x30 unit.
If it's just a few small items that need a place to go, check out the individual storage lockers for short-term or long-term rental.
After a busy day loading and unloading, throw on some walking shoes and go meet the 6,000 different animals who call the world famous Houston Zoo home, just a few miles up Main Street.
With easy access from 90A, Loop 610, Highway 288 or Interstate 69, this Public Storage is a convenient location ready to meet the growing self storage needs of the southwest Houston community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 510)

November 27, 2024
Google Public Storage Syd J
Gabby was very helpful and she helped get my rent lower. She was great.
November 27, 2024
Google Public Storage Diego Fernandez
After a bad start at this location a couple of years ago I had the pleasure of meeting Gaby, one of the new property managers and she was very sweet and helpful. She helped me get my monthly raye back down.
November 27, 2024
Google Public Storage Janell Battley
Gabby is very personable and greets people with a smile every time I come in. Great service!!!
November 19, 2024
Google Public Storage Albert Santos
Gabby is very nice and helpful.
November 13, 2024
Google Public Storage Kaliyha Herron
Gabby and Rochell were great fast and sufficient. thank you they were great
October 27, 2024
Google Public Storage TaDario Woods
Ms Latoya was very nice and friendly when it came to assisting on my day of moving. When I found out I needed to switch sizes she immediately assisted and reassured me the right size by walking me to a potential unit, making sure I was comfortable with the choice and adjusting my paperwork. Thanks again!
October 26, 2024
Google Public Storage Jamarcus Riley
Gabby was great and very helpful thank you
October 26, 2024
Google Public Storage George Uku
Gabby was quick and helpful, showed me the best unit to store my items. Would recommend talking to the on site people!
October 13, 2024
Google Public Storage brittany blake
alexis was a really big help!
September 28, 2024
Google Public Storage Burgundi Harmason
the staff was super helpful
September 26, 2024
Google Public Storage Khris Beal
We haven't been on storage on over 10 years lost the key and everything. Gabby was amazing in assisting us to get everything taking care she did it with a smile and great guest satisfaction you all need more employees like her
September 12, 2024
Google Public Storage Shalease Love
The staff are very nice and friendly, by far the best experience I’ve had at public storage.
August 31, 2024
Google Public Storage Claribel Cuencas
August 31, 2024
Google Public Storage Blueeyed Jack
August 10, 2024
Google Public Storage Alize Coffey
Yahaira was super nice . Move me into a bigger unit no problem
June 19, 2024
Google Public Storage RodWill23
The BEST location in Houston!!! If you want great service and quality this the place for you. Yahaira is top notch!!! She’s friendly, helpful, and will take care of all your questions and concerns!!
June 7, 2024
Google Public Storage Shanee Breaux
Fast & Friendly service! Shoutout to Jordan for amazing customer service. He was patient and thorough.
May 15, 2024
Google Public Storage Isai Hernandez
Came to get stuff out out of unit and the first time I tried code to hallway it worked, so I went in and opened my unit. Once I stepped out to load stuff in my car, the keypad box said system offline so I couldn’t get back in no more. Called manager and he had no idea how to help me, didn’t even have a key to manually open it. Had to leave my storage unit wide open
May 6, 2024
Google Public Storage QUEEN AGES
Miguel was so helpful when it came to information can’t wait to move in great customer service !!!!!
May 3, 2024
Google Public Storage Ryan Bartram
Jordan is awesome. Very friendly and even helped me load a few items into my truck that were too heavy for me
May 1, 2024
Google Public Storage Takiera Gardner
This Location is very dirty with broken glass everywhere. No active security officers. On top of that, what’s the purpose on having the gate open until 9, if they are no carts to move your things on. The excuse is always “the carts are getting stolen “ WELL ORDER MORE!! With the rates that are being charged, the company can most definitely afford it. Just a big inconvenience to customers!
April 20, 2024
Google Public Storage Ms. DJ Ray
Jordan was a great help
April 11, 2024
Google Public Storage KaLynn Malone
Shakilah has very great customer service and was very patient with me!
April 2, 2024
Google Public Storage Nikki Corso
Jordan and David were extremely helpful. They helped me set up another stage unit quickly when I ran out of space in my 1st one (happens when you move your whole life lol). Shakilah’s positive attitude helped pit a smile on my face during a rough day. Thank you to all three of them! Blessings in an unexpected place.
March 29, 2024
Google Public Storage Charmaine Housley
It was great experience!!! Very friendly staff.
March 11, 2024
Google Public Storage Deresa Ballard
First time shakilah is very helpful hands down to her customer services is everything a customer plus ask for If you’re in the area I highly recommend anyone to attend this location if getting the job done with a satisfied customer was a person that would be Ms. shakilah friendly,attentive,helpful,problem solver and book smart (not a lot of ppl know they’re job and duties) Ms. shakilah gets 10 ⭐️ from me
March 5, 2024
Google Public Storage Safwan Rahman
Ms. Shakilah is a wonderful person. She helped me a lot to select the storage that will perfectly meet my requirements.
March 5, 2024
Google Public Storage lydia shepherd
Shakilah was awsome , Great customer service and Such a big help . Nice and clean location .
February 21, 2024
Google Public Storage Juanita M
Moving sucks, this Public Storage location helped it to suck a lot less. I made a reservation online not entirely sure about the process and received a call 5 minutes later to confirm. Within the next 30 mins I made it to the office, checked out with a super affordable price, and was able to unload my car. Shakilah truly exemplifies great customer service. She took the time to explain the cost breakdown and all the fees to me. I told her what items I had specifically and she helped me edit my storage size to one more appropriate for my needs. I picked this location over the many others purely based on the 4.6 stars. This location is right off a main road and close to my job at the medical complex so it's so ideal. I'm able to open the gate, make changes, and see my upcoming payment all from the app. Can't speak on the elevators or accessing the inside units after hours, I selected an outdoor, drive-up unit. No complaints.
February 19, 2024
Google Public Storage Alvina Ginting
February 13, 2024
Google Public Storage Ricca
Shakilah was quick& & efficient. I had trouble w my payment at 1st she was still nice and professional.
February 6, 2024
Google Public Storage Sarah Northrup
Well Ms.Shakilah was very sweet and helpful every time I came there and the place was very clean.
January 24, 2024
Google Public Storage Danielle Reaneau
Jordon and Shakilah are excellent employees, both helped me tremendously with all of my storage needs. This is a location I would absolutely use again in particular because of the customer service.
January 13, 2024
Google Public Storage Dylana Royal
December 6, 2023
Google Public Storage Jasmine Joseph
December 4, 2023
Google Public Storage Candra Brown
After clearing an Airbnb, I secured a space at this location. There are members inside during office hours with the doors locked. I requested assistance with unlocking the unit, the property manager said should would come back to open it but I’ve been here for over 2 hours waiting for someone to assist. I missed work time and several appointments waiting and I don’t live in Houston so coming back isn’t an option. They take unusually long to answer the phone. I called several times, customer service called the office as well there was no answer. If I could rate a -, I would
December 1, 2023
Google Public Storage Bryant Payne
No one is ever working on site, the doors and elevators are routinely locked / malfunctioning, and no one answers the phone. We’re pretty sure it’s a running scam to prevent people from moving out.
November 29, 2023
Google Public Storage Kenneth Malveaux
November 22, 2023
Google Public Storage LaWanda Jackson
They are thieves!!!! Don't go here!
November 5, 2023
Google Public Storage Nicholas Guinn
This location is convenient and staff are great they really helped me a lot
October 19, 2023
Google Public Storage Floyd Mayes
Renee has very good customer service and very nice
October 19, 2023
Google Public Storage Kapil Surve
Thank you Renee for helping me out with public storage spaces. It was wonderful experience
October 14, 2023
Google Public Storage Hope Despair
October 12, 2023
Google Public Storage melanie carroll
This location was very easy and helpful. I had to change my reservation date with no problems. Mrs. Danielle Austin took all my info at move in day with no hassle. Best service ever!
October 9, 2023
Google Public Storage Jeremiah Pierson
Shavon here at this facility went above and beyond to make sure I was happy with the unit I was provided online.
October 9, 2023
Google Public Storage NY lola
Shavon Caldwell wa amazing she made this process quick and easy and was so nice to talk to.
October 9, 2023
Google Public Storage Michael Stalnaker
Fast friendly customer service. By far the best experience with a storage facility. Kudos to the staff that helped me move in!!!
September 29, 2023
Google Public Storage Albert Basile
Shavon was a big help. Made this transition so much easier. I'll definitely be using them again
September 24, 2023
Google Public Storage Supr Dupr
Surprising clean Wonder how humid it gets during rains
September 12, 2023
Google Public Storage frank o
I’ve had this storage since match and it’s the same thing every month. I set up autopay though my bank account. Every month it doesn’t work I get a $20 late fee and every month I set it back up. Now when I log on it tells me there is a glitch and auto pay isn’t working. Nice 👍
August 28, 2023
Google Public Storage Kimberly Brown-Beverly
Christine was amazing! She answered all questions, and gave answers to questions I didn't think to ask but should have. She explained everything clearly and confirmed everything I asked and said. I can say that I left with a piece of mind and confident in my choice.
August 19, 2023
Google Public Storage Zac Noren
Very poor service. There has been no power for the last 6 months! Have to use my phone flashlight to see. Gate is always locked open and camera are always "breaking" and down. Unit was also broke into.... District Manager did nothing.
August 17, 2023
Google Public Storage Kevin Alexander
They were very helpful
July 30, 2023
Google Public Storage Christopher Taylor
🥰🥰🥰 omg omg the customer service was heavenly and the associate as beautiful as her customer service. Thanks Christina
July 30, 2023
Google Public Storage Billy Coleman
Christine was very nice. And love the new update with the store
July 27, 2023
Google Public Storage Allison B.
Staff here take the security of your personal belongings seriously. They're responsive and helpful, especially Christine who recently went above and beyond on my behalf. The facility is clean and safe. My experience has been positive.
July 20, 2023
Google Public Storage Jonathan Brown
Christine has great customer service I would recommend people to this public storage
July 20, 2023
Google Public Storage Michelle Henry
Ms.Christina was a nice sweet lady that helped me….. Great customer service!
July 17, 2023
Google Public Storage Christopher Mays
My experience at public storage was amazing. Christine Fuller was very helpful and nice she made my move inn very easy. She's a keeper 🙂
June 23, 2023
Google Public Storage Marcus Jackson
The story is clean it was a have upgrade in the building Mis.Christine was very helpful too it was a wonderful move in
June 14, 2023
Google Public Storage Danyel Stjulien
My move was supposed to cost me 200 dollars and I ended up having to pay 365 cuz they sent me to the wrong building and I couldn't find anyone that worked there it took a hour to get help I feel like I should be reimbursed my money
May 30, 2023
Google Public Storage Rebecca McCray
Christine was very helpful nice I recommend her if you go up there
May 29, 2023
Google Public Storage ameriah d
Misty was so polite, and helped me save some money.
May 25, 2023
Google Public Storage Sons of Speed
No one was at the property for PS. The text confirmation lied and said we were in the first floor (we were on the 4th). Access didn’t work initially because we tried to access the first floor (per the text) but eventually got into the elevator, which is a pain because you have to enter your code and then quickly press the floor button in the elevator before it times out. We called and left a message for the manager who still, days later, hasn’t called us back. No employees and no one answers the phone? Public Store should revoke this location’s franchise license ASAP.
April 20, 2023
Google Public Storage Ibana Delgado
April 20, 2023
Google Public Storage Bowie Mann
Kyria is amazing, she literally gave me a good deal and was working by herself while another employee was out sick, give her a raise because she deserves it!!
April 16, 2023
Google Public Storage Elizabeth Brierre
I'd give zero if I could. I wanted to rent a storage unit and started the process online. My day got hectic, so I just loaded up and headed over. The office door was locked, so I called the phone number and reached an offsite rep who informed me that someone *should* be there. Eventually I found one door unlocked and entered to find an employee who certainly saw me outside and ignored me. She was annoyed to be interrupted by her sweeping to rent me a storage unit and didn't have a key to get into the office. Is she safe in here?? I don't know. Maybe that's why she was so mad. She was completely rude and irritated to have to find the person with the key to rent a storage unit to me and the men who were also waiting. I called Security Self-Storage on South Main, confirmed they had the size unit I needed, and headed right over. They're excellent and I got a unit, dropped my stuff off and went about my day in less than 30 minutes. Who's fault is this? Easy to blame the rude young woman. Perhaps it is her. Or maybe the Public Storage franchise owner needs to hire more people and pay them enough to do all that is required to run their location. Two was not enough on a Friday afternoon around 2 pm. Also the floor was filthy. Yuck.
April 2, 2023
Google Public Storage kerison rogers
Mrs Kim was very helpful on help me with my storage payments
April 2, 2023
Google Public Storage Nathaniel Stroud
Natasha was vary and vary helpful and nice and knowledgeable at her and greet u with smile
March 31, 2023
Google Public Storage Willie Zeno
March 28, 2023
Google Public Storage David Nguyen
FRAUD! My friend paid for 2 reservations here, they refunded only one, after calling in 2x yesterday and 2x today, they mute and stop talking after I call for a cancellation confirmation email.
March 28, 2023
Google Public Storage Stevey Tran
FRAUD! They refused to refund my payment for a unit that does not exist.
March 28, 2023
Google Public Storage Sam
FRAUD! Double charged and support hung up!
March 28, 2023
Google Public Storage Stevey
PAID TWICE, even for the upgrade the call rep made me do when the smaller ones were available, unit C3227 doesnt even exist! It stops at C3156! Now I call back they say it will take a few days to "PROCESS" and refuse to give me any email or text notifications on my request to cancel my move-in date. No wonder these units are all EMPTY!
March 10, 2023
Google Public Storage Debra Bryant
There were two young ladies there that took my payment and they were very pleasant and helpful.
February 25, 2023
Google Public Storage Lee Lee
Place is garbage Stealing $ Because you cannot access when needed Elevator doesn't work Only way upstairs is when they have the door side door propped open which isn't in the morning Only after they arrive and they have it propped in the evening The other way to the stairs the code given or app won't open the door.. If you call the Office the recording says to use the app for ACCESS Yea 👌 What's so hard about having the elevator fixed when you ca$h in on _$$$$ Every day What a waste We should be REFUNDED or given a way lower rate What is the scheduled date of this Elevator being fixed 🤬
February 25, 2023
Google Public Storage MissLoui Chi
February 18, 2023
Google Public Storage Ms Pam
February 16, 2023
Google Public Storage Cortez Robinson
February 12, 2023
Google Public Storage Suja Mony
The representative Ms Natasha was very helpful, patient enough to answer all our queries. Excellent service.
January 28, 2023
Google Public Storage Lienei Tzippora
"Can't access the entire second floor when elevators are not working because only management can use the stairs"??? What kind of backwards unsafe Tom foolery is that!!!!!! If I can't get to my storage, why am I paying for the convenience I'm not being afforded?
January 26, 2023
Google Public Storage Sarah Northrup
January 25, 2023
Google Public Storage Ioney Taylor
January 15, 2023
Google Public Storage Mamadou Nia diabate
Kim was really professional, i really felt welcome
January 6, 2023
Google Public Storage Leslie Shorts
kyria! Great Customer service! Was very helpful..I Felt very Welcoming! Thanks so much for your help!
January 5, 2023
Google Public Storage Qichao Wang
Would give -1000 star if its an option. Storage got break-in, lost 2 most valuable boxes (Clothes, Electronics). Manager put back on an unlocked small black "lock" and pretend nothing happened. Background: We found storage got break-in because we went back to pick up something we needed. After we found out the storage got break-in, the manager told us "I was about to let you know." This place is very insecure. Main gate occasionally got malfunction, the door of the storage building is always unlocked. The only protection they have is the lock on the inner door, which got broken by the theft. Lot of blind spots of surveillance cameras. We counted there were about 16 cameras and none of them catched the action of this event. (We didn't check because the manager left and this is what he told us) Avoid this storage, for your own belongings' safety. (The cops for this area is not trustworthy too. The PD told us someone will be here and never shows up. After helplessly waited there for 1 hr, we called the PD again and they told us we need to drive to the PD and report it overthere, otherwise we may not get anyone come all night)
January 2, 2023
Google Public Storage Erreca Cato
Natasha was very nice and explained the check in process throughly. She even walked me through the mobile app which made it super easy to access. Thank you!
December 30, 2022
Google Public Storage Christopher Cruz
October 25, 2022
Google Public Storage Adolf Salazar
Ok
October 8, 2022
Google Public Storage Stephanie D. Hicks
A huge THANK YOU to Kyria, Jonay and Ms. Joie for their amazingly AWESOME assistance. I couldn't have chosen a better team and storage unit facility. THANK YOU ladies for your hard work. You have no idea how much your help means to me. The 3 of you are truly a blessing and God's blessings to you all.❤🙏🏽🌹#kyriajonayjoie #thatblackgirlmajic
October 1, 2022
Google Public Storage Joss Ledet
My experience with public storage was great. I came in needing to move asap and Kyria was able to get a storage unit within 20 mins. She was polite and respectful and easy to do business with. I would definitely recommend her business with public storage to anyone that needs a unit fast and reliable. She definitely had me in and out very fast
October 1, 2022
Google Public Storage Mark East
Natasha Very professional great job she done
September 15, 2022
Google Public Storage Laporsha Howard
Fast good customer service outstanding Ms.kimm
September 6, 2022
Google Public Storage Elijah Whitmore
Natasha was outstanding best of the best, give her a raise !!!!
September 3, 2022
Google Public Storage AK
First time renting a space here, as for now I would like to thank Natasha for great service. She has explained everything well to me and provided a great tour.
August 25, 2022
Google Public Storage JRock ATM
Thank you ms Kim an Elise
August 16, 2022
Google Public Storage Ayo McKinney
Ms. Natasha helped me very well and she also greeted me well as I enter the building
August 15, 2022
Google Public Storage Bruce Coleman
NATASHA PROVIDED OUTSTANDING SERVICE AND WAS VERY PROFESSIONAL.
August 11, 2022
Google Public Storage Willie Zeno
August 2, 2022
Google Public Storage Carey Thompson
Lashonna has the best humor and great customer service thank u so much
August 1, 2022
Google Public Storage Jesse Tran
July 31, 2022
Google Public Storage Willie Sanders
July 25, 2022
Google Public Storage Vanessa Williams
Lashonna was so sweet and helped me throughly with my entire transaction! She even saved me a few bucks thanks so much. Customer service was impeccable 💖
June 26, 2022
Google Public Storage Javier Parada
We have a really good experience moving all of the things into the storage space. The manager Natasha was incredibly helpful and patient with guiding us through the process. Would definitely recommend
June 25, 2022
Google Public Storage Michael Ortiz
This location is terrible. I waited over 2 hours for someone to arrive at this location to help me after I had driven 45 mins to get here. I had to call the corporate office who suggested I call another location and have someone else come over to assist. I went back the following day and again no one was in the office and no one answered the phone. There was no sign on the door saying they were out or when they would return. Ridiculous!!
June 14, 2022
Google Public Storage Rebecca
Only had my unit 3 months before they increase my rent by 25% and didn't tell me until after they charged it. I've reached out to the message help center multiple times over several weeks and no one got back to me. The condition of the whole place is really bad. The unit door gets stuck, the ceiling and walls are falling apart, there's broken glass and trash on the floor of the hallways and there is never any carts for building A and B so I'm forced to carry boxes one by one up to the second floor and across the building to get to my unit. Don't come here to store your stuff.
June 5, 2022
Google Public Storage Melisa Walker
Natasha was great. Helped me a lot.
May 12, 2022
Google Public Storage SaVility Jones
Kyria Williams Is The Best She Gets The Job Done Even with Child She Is Amazing….
April 24, 2022
Google Public Storage Nat Garza
March 29, 2022
Google Public Storage Reach1 Teach1
Ms. Natasha and Kyria were very professional and helpful. Thank you ladies!
March 29, 2022
Google Public Storage sierra
Customer service was fantastic. Kyria and Natasha were so amazing and friendly. My boyfriend and I booked the wrong size storage unit and they were able to quickly and efficiently help us fix it with no problems. If I could give more than 5 stars I would. Will definitely be using again. Thank you Kyria and Natasha!
March 23, 2022
Google Public Storage Tasha Devote
Service was amazing fast and quick, I had a lot of questions & kyria helped/answered most of them for me! Great place with friendly faces if you ever stop by ask for kyria because she helped me out completely ❣️
March 18, 2022
Google Public Storage Glitterpink__
If you want kindness, great help, and patience this is the public storage for you. I am a very picky person who also was in a rush not listening to my family telling me to wait to get the storage. I did what I wanted anyways and got a storage unit and even started putting things in there for weeks before I needed to. Yesterday I stopped by to bring more things and realized my unit was too small. These ladies helped me weigh out my options that would be easier on me physically. I am pregnant I didn’t have to travel far to my new unit and I got a nice price. Thank you both Kyria and Natasha.
February 26, 2022
Google Public Storage Omied “Cosmo” Moayedi
February 24, 2022
Google Public Storage Sophie
This location is very well organized and maintained. The manager on duty Ivy is always helpful and friendly.
February 13, 2022
Google Public Storage Irene Jevric
My unit is damaged and NO one calls me back. Water leaked and damaged my personal property… the service request was open for 6 months for the roof to be fixed when I expressed my concern… no one fixed it…beware of the unit you rent!!!! The one star is a joke bc no one is ever even at the property
February 13, 2022
Google Public Storage Justin
This place is trash. I have water damage in my unit that I asked to be checked on a maintenance request six months ago and now they won’t be even acknowledge phone calls to get this addressed. No one is ever at this unit and employees don’t even work have of the days so the office is empty. AVOID THIS PLACE!
February 13, 2022
Google Public Storage deleon watson
The best
February 5, 2022
Google Public Storage Trust Goddess
February 2, 2022
Google Public Storage Tom Vinson
January 17, 2022
Google Public Storage Anthony Young
CSR, was great. Gave options vs my need. Unit was clean and just the size I needed. Easy access to unit.
January 7, 2022
Google Public Storage Tracy Broussard
The young lady that work on the inside Ms Kyria was very good. But the place is so secure that its uncomfortable for the customer, the doors to the front and the elevator doors they are closing too soon you guys need to give us enough time to get our stuff at least inside the building or inside the elevator, they both needs to stay open just for a minute or so longer so that we can get stuff together without having to use the code 50 million times. And I feel like as a paying customer you guys shut down at 9 that's to soon you should at least give us till 11:30 or 12 midnight!!
January 2, 2022
Google Public Storage Nicole Edwards
Beware of the online scam ran at this location. Your denied excess after purchasing unit then manager refused full refund